This place tried to kill me they put me on psych meds without evaluation I tried to kill myself almost succeeded and now I tried to do follow-ups after my life has been turned upside down and somehow they put a hold on my insurance do not recommend this place they kill people
i went here about a problem about my shoulder and they did not help just gave me ibuprofen.and a week later i got some weird hip problem and when i told the doctor she did not even do any thing just said it should go away soon,3 weeks later its still here so this place is useless..
DRS EXCELLENT,ESPECIALLY JASMINE RIED. BUT THE FRONT DESK LOUSY, RUDE AND LAZY.. THEY DONT ATTEND PHONES AND APPOINTMENTS THE APPOINTMENTS ARE A JOKE. IF YOU CALL TO SEE IF THEY HAVE CANCELLATIONS, THEY NEVER HAVE ONE.. BUT IF YOU GO THERE …
Andrea R Authur is a TERRIBLE doctor DONT go to her she will not help you
She DOES NOT care about her patients health
they need to fire her ASAP
I reported her
Extremely rude and complete lack of professionalism from receptionist. She is uneducated, rude, and completely incompetent. My father is ill and i can not beleive a 2 month wait for an appointment is possible.
Worst front desk ever. Never responds or returns phone calls.
Double charging for paperwork they failed to complete properly the first time. 3 months waiting list to get kid in for checkup..??
Absolutely garbage dr. I repeatedly told him my concerns about my sons health. He brushed it off over and over now we are sitting in an er over the concerns that I brought up.
Talk about ring around…everyone there is pretty much lazy and rude. Nurse there does not know what she’s doing…but I got to say the women there ..just plain rude. Will be switching drs very soon.
I’m really glad I switched to Mario at Jones and Jones, he is very professional/ knowledgeable and really listens to all my health concerns carefully!!!
I will not be returning. I’ve only seen FNP’s there. I liked the first one, but she is no longer there. I was completely turned off by Andrea. Similar to the person below, she was rude, judgmental and was completely off base on comments regarding my issue.
Very friendly and careing about you the doctor is very kind and careing to me when I go see him I like the nurse she is so kind makes me feel welcome and that they care about me
First visit here and I found the front office and nurses to be very friendly and helpful. Dr. Woo was very nice. So far, I’m glad I chose them as my doctors office.
Mario, listens and creates a treatment plan for proper diagnosis. I havent’ experienced quality treatment by anyone else besides Jasmine and Doctor Jones himself .
The physician’s Assistant Jasmine L Reid PA-C administered the narcotic Adderall and Strattera to my 11 year old child simply because his mother said so. No tests were run and no psychological exam was completed. Upon me finding this out I …
This doctor for some reason does not care about filling prescription for patients in time. Period. There is constant run-around and no one ever seems to know why there is a breakdown. Also the doctor is not in tune with patients and their …
Worst doctor I’ve ever taken my son too! ANDREA ARTHUR “NP” laughed at my son about he’s autism! She never checked him and started judging him! Beyond rude and not professional at all! Insurance have been notified and told me they’ve had problems with this office in the past!
My son has been going to Jones & Jones Medical Associates for a few years now and we are very happy with the care he receives there , the Doctors and staff are kind , helpful , and our appointments usually go really fast .I would recommend them to anyone .
Everything was fine wxcept the re eptionist. She is a bit on the rude side. People go in because they are sick or have to follow up and ahe is unpleasant to speak with. Other than that Mario, laura are the best.
Office staff was amazing very professional, minimal wait time and still felt like a patient and had quality time with the Dr. And felt very safe with all this covid going on office was very clean and managed well!!
PEOPLE REPORT ANY PLACE that is inappropriate TO YOUR INSURANCE COMPANY or Medical board! Wait is 3 months for an apt unless you want to see a Nurse Practitioner then it is 2 months. ANDREA their NP is THE WORST un-knowledgeable person …
This place is a joke! My mother is in a wheel chair with a colostomy bag, she feel and broke her shoulder and this Dr. Refuses to give a referral to a assisted living facility/ rehabilitation center. My mother is obviously in need of 24 …
Normally I always wait past my appointment time especially with Covid. Today I was seen super fast..on time..and the staff was absolutely amazeballs!! Thank you!!
Very poor customer service! The Person that submits insurance referrals had not even submitted it 8 business days after our initial appointment; when the doctor told us it was imperative to see the specialist ASAP and possibly surgery. We have been with Jones for 21 years and this is very sad.
I have always had a good experience here. Waiting time no more than 15 minutes. The staff have always been friendly and helpful. My PA, Jasmine, is very communicative and explains what is going on. She will spend the nesassry time it takes …
Andrea Arthur is the greatest… she is patient, calm, funny and very to the point… I might not like what she tells me about my health but if you follow her instructions, you’ll be better in no time….
Friendly staff and very self conscious about the covict19 virus with their staff and patients. Dr. Jones is very polite , friendly and answers all questions honestly and doesn’t sugar coat anything, just a great Doctor and wouldn’t change him or his staff.
Dr Jones is a great Dr. He really listen, and he treats you like your his family and not just a patient. He is very detailed on what he is explaing to you. I would recommend him to anyone who is looking for a GREAT Dr.
Thank you Dr Jones, Your the BEST!
Not happy with the the service that my wife and received at this office. The NP that saw my wife prescribed finofibrate that hurts patients with kidney disease also thyroid disease which my wife has both. We have since left them and found different doctors.
I always enjoy my visit to the office and the staff is always friendly and helpful. My Doctor always makes me feel important not just another patient and always meets my needs.
Have been going to this office for about 20 yrs. everybody is helpful and thorough. Dr. Jones tries to cover all your needs and questions, while staying respectful and attentive. Great office staff👍🏼 …
It was a great experience, even though they had to cut off my chest hair! , LOL. It was for my EKG , we had to laugh. But the hole thing was very professional. And a good time. Thanks .
Dr Andrea is very thorough with asking and answering questions and performing in office physical little tests to check balances and coordination. She’s also very personable and has a sense of humor which, I personally feel, is necessary when you are nervous or scared 😨 😬 😳 but she gets straight to the point when needed …
We have been going to Jones and Jones for so long, we can’t remember when we started. Every time we’re seen, everyone is always so helpful and happy. Dr. Jones we adore! Today was a wonderful visit and it was so nice to see him and everyone.
Dr. Jones has been my primary physician for 26 yrs. He has also seen most of my family and friends. He is very professional and knowledgeable. The staff is friendly and informative which makes the office pleasant to go to. I highly recommend Dr. Jones as a primary care physician.
This Doctor Office is a joke they’re rude they leave you on hold forever playing some god awful music that’s irritating to your nerve to where you’re upset you were on hold so long listening to it. Then you get to talk to the rude …
Everything was right on time, no wait what so ever. They received me at check in promptly and called me in very quick. No long wait in the evaluation room either. The Doctor came in evaluated and I was out pretty quick.
Always working with me. They are on top of all my problems/concerns. Everyone is helpful and friendly. My nurse practitioner Andrea Arthur is so awesome. She answers all my questions I give her Truthfully. …
Dr. Jones was very professional and courteous. He listened to my concerns and promptly responded to them. He is a good doctor. His staff was also kind and professional as well.
Dr. Jones is a very nice guy and a good doctor. Very thorough with his examinations and explanations of any health issues I may have. His staff is usually pretty good and responsive to any needs or requests. Thing I like about J & J Med is …
Mario is great and will sit and talk with you about anything you are concerned with. My last experience with the other P.A. had me ready to switch Drs. Glad they got someone in that cares about the patients and has great bedside manner and has no problem discussing anything that the patient has concerns over.
Great support staff. Dr. Jones is down to earth. He is clearly on a timer but listens carefully, gives sage advice and with a friendly attitude. Can’t ask for anything more of a primary care physician
I met with Mario NP for the first time at my appointment. He asked a lot of questions and gave me some answers that were helpful. Waiting time was a little long but he spent time with me and set up things for me that I needed. I will …
Always a good experience with Dr. Jones. He is a very conscientious man who cares about his patients! I’ve been his patient for over 16 yrs. I was very happy that I had no wait time at all. Great office personnel as well.
The staff was great, kind and efficient. Only negative thing was that they ask you to be 15 mins. early and then have you wait 35 mins. past appointment. However Mario was fabulous, he took his time and even had some humor which I love. Thank you everyone for your kindness.
Jones and Jones is by far the best. Andrea, the PA is absolutely amazing. My husband sees her and she spends so much time with us and answers every question. She has a heart of gold. I pray we never have to change dr’s. We would be lost …
The nurse practitioner was through and kind. She answered questions and didn’t hesitate to offer corrective actions to better my health. A pleasant experience in light of COVID when most are uptight and rude due to the stressful times. Very glad to be with Jones and Jones.
The kindness and consideration shown by Andrea is a God sent. She is thoughtful and has a great sense of humor that puts any patient at ease. I will stay with Jones & Jones Associates, due to Andrea’s authentic hospitality during stressful moments that happen in life.
Saw Mrs.Andrea Nurse Practitioner, she was wonderful. She took her time with my mother. She addressed all our concerns and more. She was fun and personable. We really felt like she cared about my mothers wellbeing. Thanks for caring for Shirley O.
They were very nice very helpful and my doctor was on point with the different things I did not know anything about I will always appreciate her for the hell does she have show me and help me understand Dr. Rachel was very sweet and nice …
I am very happy with the care my doctor gives me. The staff always goes over and beyond with any questions or concerns I may have.
Especially Alex, Jessica and Jazzy are AWESOME!!!
Jones and Jones Medical has a friendly staff, spacious waiting room, convenient location. Dr. Jones is easy to talk with and listens to my medical concerns. If I need a referral, they are always put through in a very timely manner. My family and I have been going there for many years, we highly recommend them!
Jones and Jones Medical is always clean, and the staff is accommodating and friendly. I have never waited more than 10 minutes for my appointments with Nurse Practitioner Andrea Arthur. I feel welcome and well cared for every time!
Today’s visit has been the best visit that I’ve had in a while I think he’s a new doctor there but his name is Mario and he was very thorough he took time with me answered my questions explained everything that I needed to know I was very …
Dr. Jones & his office staff are the best. I’ve been going to him for around 24 yrs. He’s easy going, listens to you & helps with your problems. I recommend him to be YOUR doctor too! Thx Doc & staff!
I’m happy with my choice of doctor office. They always answer the phone in timely manner, always courteous and respectful. So far, so good. Thank you. …
Dr. Jones office, is a great office. The staff and the doctor listen to you take care of all your concerns. He respects your time from checking it the front counter to the doctor mean in front of you 10 minutes. The nurse and the staff are …
I have been a patient here for almost 20 years! I absolutely love my Dr office. The staff is always very professional and very helpful. At one point our WHOLE FAMILY came here . It’s always very clean and has a large waiting room. If I …
My husband had thyroid cancer 15 years ago he had his thyroid removed and has been on thyroid medication since then for 15 years he has been on the same dosage nothing has ever changed. We called in his medication and the pharmacy has …
Smart doctor. Takes time to figure out your ailment and appropriate treatment. Seems a good guy. Counter/associate staff was great, too. Very friendly. I got there early and they took me on early! Can’t beat that!
Everyone there was very cordial! My appointment was on time! I’ve been seeing Dr. Jones for a very long time, and I’ve never been disappointed!! A BIG
thanks goes to Dr. Jones and his whole staff for doing a FINE JOB!!!!
Dr Richard Jones has been our doctor for 20 years and I always know I’m properly cared for by him and his staff. My wife and I are so blessed to have Jones and Jones as our medical family!! Special thank you to #1 Nurse in Apple Valley – Ms. Laura and also to Ms. Jazzy at the front for keeping us straight!!
I didn’t have to sit long before being called back which is always a plus! The nurse was very efficient and quick. I had a great appointment with all of my concerns addressed by the capable physicians assistant.
Check in was easy, the wait time wasn’t long, and we were seen at our appointment times, which is rare! The nurse who took our vitals was super friendly and had a wonderful personality; Dr. Herrera was fantastic, attentive, and made sure …
The staff was sweet. Smiles non stop. Front lady at the desk ( didn’t catch her name ) was amazing. I’m a first time mom with a two year old discovering EVERYTHING which clearly had my stress level through the roof. She understood and even …
I did not have to wait in the waiting room long (as with most of my Dr office experiences). I saw the Dr not a PA and he took the time to listen to me and make sure my needs were met. Never like going to the Dr but Dr Jones made me feel comfortable.
Thank you.
terrible service. There was a lady dr there who actually helped and listened but ever since she left no one here listens to me no one seems to care. It takes forever to just get an appointment by the time they fit you in the problem you had is over or the hospital had to fix it. Totally a waste of time to go here every time.
Dr. Richard Jones is a really great doctor. His entire current staff is also pretty great! Dr is very personable, extremely thorough, and has excellent “bed-side” manner. His office has had some previous kinks regarding a few issues, …
Liar liar! They said I called demanding to speak to my doctor. They said they called twice but my phone never rang. They said no voicemail is set up. Lies all lies. If I could I would rate them no stars.
This is a great clinic
I wasn’t flirting.
Very professional, friendly staff
Excellent patient care!!
Almost always slow
Best Doctor in the High Desert!
Today was good it took only 30 minutes
The nurses here are very unprofessional and very rude
Friendly service. Very attentive
I like and trust Dr. Jones
I was in and out quickly. That was my favorite thing.
Staff & Dr. are always great.
It was good. Just a regular check up.
I’m new to Jones & Jones Medical there Very professional and very on point.
Everyone at Jones and Jones was very nice and professional.
I am very pleased that I got to see Dr Jones
Show up 15 min early so u can wait an hour
Jasmine is very nice. I had a good experience. Everyone is helpful.
Never had any problems with the Pa’s, they have been good to me
The staff is so rude please make sure if you have a issue with them call your insurance and report them.
I was in and out on my appointment time very fast.
This place tried to kill me they put me on psych meds without evaluation I tried to kill myself almost succeeded and now I tried to do follow-ups after my life has been turned upside down and somehow they put a hold on my insurance do not recommend this place they kill people
We love this office. Staff are friendly.
I love jones and jones the nurses are are great and highly appreciated
It was an on the phone appointment the Dr and I talked things over it was fine
Fast friendly service, always helpful advice for your healthcare needs.
My appointment was pleasant and an efficient experience
Both staff and doctor’s were very helpful, courteous
No waiting. It was really nice. It was in and out no problems 😊 …
Very friendly staff! They were quick and and thorough.
i went here about a problem about my shoulder and they did not help just gave me ibuprofen.and a week later i got some weird hip problem and when i told the doctor she did not even do any thing just said it should go away soon,3 weeks later its still here so this place is useless..
i HAD EAR WAX REMOVED FROM MY EARS. i WAS VERY THANKFUL AND IT WENT WELL. MANY THANKS TO DR. JONES’ STAFF
Always good! Doctor and staff treat you great.
DR. OFFICE STAFF ARE VERY COURTEOUS AND EXPLAIN MY QUESTION VIVIDLY.TOP NOTCH IN MY OPINION 😊.I WISH ALL PRACTICES WERE LIKE THEM. …
The girls in the office are very rude and not informative. They don’t return your calls or call you if something is wrong. I would not recommend them.
Everybody there at Jones&Jones Medical is so curious, friendly, helpful and they answer any questions you have.
Carma will get you considering people have already started reporting them including me
I love Dr. Andrea always tell me how it is she
Nd she will tell yo u how is.
Andrea makes you feel like family. Super knowledgeable and straight forward.
DRS EXCELLENT,ESPECIALLY JASMINE RIED. BUT THE FRONT DESK LOUSY, RUDE AND LAZY.. THEY DONT ATTEND PHONES AND APPOINTMENTS THE APPOINTMENTS ARE A JOKE. IF YOU CALL TO SEE IF THEY HAVE CANCELLATIONS, THEY NEVER HAVE ONE.. BUT IF YOU GO THERE …
I been a patient since I was 14 I’m 32 years old. That ought to tell you that you they r great.😍 …
Jones &Jones really cares for its patients and helps them to achieve a healthy lifestyle.
Everyone is really friendly, they try to service you the best that they can.
The building is clean and sanitized.
I am so thankful for DR Jones, you are a blessing to the high desert..
Very good suggestion. The doctor seemed to know exactly what he was doing. Good visit.
Andrea R Authur is a TERRIBLE doctor DONT go to her she will not help you
She DOES NOT care about her patients health
they need to fire her ASAP
I reported her
Extremely rude and complete lack of professionalism from receptionist. She is uneducated, rude, and completely incompetent. My father is ill and i can not beleive a 2 month wait for an appointment is possible.
They were very polite and efficient. They are also very helpful in answering my questions.
Worst front desk ever. Never responds or returns phone calls.
Double charging for paperwork they failed to complete properly the first time. 3 months waiting list to get kid in for checkup..??
Doctor was great, just don’t have all my question answer yet.
Thank you for your help and understanding, well done with fixing my problem.i trust you and trust you know what’s best for me,thank you again. …
Have to wait to long for an appointment and give you the run around
Absolutely garbage dr. I repeatedly told him my concerns about my sons health. He brushed it off over and over now we are sitting in an er over the concerns that I brought up.
Excellent Service my experience with Andrea and her staff is always excellent like my second family
Ms. Andrea is awesome I love how she is very down to earth always has a smile on her face and just makes you feel very comfortable
It was a very good day today. The doctor was pleasant and things got done getting better there🙃 …
I love Jones and jones they have really good physician’s I’m very satisfied with being with them for over 10 years thank you
Talk about ring around…everyone there is pretty much lazy and rude. Nurse there does not know what she’s doing…but I got to say the women there ..just plain rude. Will be switching drs very soon.
It was nice very friendly staff on time and good workmanship and complied to my concerns over all excellent appt
Always receive great care. Very fast and efficient but overall great staff!
Met Mario today! Very thorough and listened to my issue! Didn’t make me feel rushed! Very happy with todays appt!
It’s always great with PA Andrea she’s very good with her patients!!! She’s the best Thank you Andrea for your service
I have no complaints staff is very polite.dr is always ready to listen to his paitents.wait time is not a problem.i have always been seen on time
Great doctor, seems to care about his patient. spends valuable time, attentive ,and listen to patient’s concerns.
THE ENTIRE OFFICE HAS ALWAYS WENT OVER AND BEYOND TO HELP MY FAMILY. WE REALLY APPRECIATE THEIR PATIENCE AND EMPATHY THROUGH THIS ROUGH TIME.
The attending NP Mario and nurse Laura are extraordinarily competent and professional. Nothing but praise for them.
DO NOT COME HERE!!!! The nurse practitioners DO NOT care about your concerns. They will tell you you’re fine and send you on your way.
I’m really glad I switched to Mario at Jones and Jones, he is very professional/ knowledgeable and really listens to all my health concerns carefully!!!
My husband and I have been going to Dr. Jones for years, we really like Dr. Jones, he takes his time and listens to his patients.
Loved the dr I got she was very professional and helped me with my problem she was kind and listened
Dr. Jones and staff were attentive to my needs. Friendly, courteous and professional.
I like the attention that my doctor put on my health, he’s very polite and respect full, I definitely will recommend to other people.
I will not be returning. I’ve only seen FNP’s there. I liked the first one, but she is no longer there. I was completely turned off by Andrea. Similar to the person below, she was rude, judgmental and was completely off base on comments regarding my issue.
Very clean. ( covd19 ) safe environment, Dr Richard Jones is friendly, compassionate and very efficient. His staff are also great..
Very friendly and careing about you the doctor is very kind and careing to me when I go see him I like the nurse she is so kind makes me feel welcome and that they care about me
First visit here and I found the front office and nurses to be very friendly and helpful. Dr. Woo was very nice. So far, I’m glad I chose them as my doctors office.
Mario, listens and creates a treatment plan for proper diagnosis. I havent’ experienced quality treatment by anyone else besides Jasmine and Doctor Jones himself .
The physician’s Assistant Jasmine L Reid PA-C administered the narcotic Adderall and Strattera to my 11 year old child simply because his mother said so. No tests were run and no psychological exam was completed. Upon me finding this out I …
This doctor for some reason does not care about filling prescription for patients in time. Period. There is constant run-around and no one ever seems to know why there is a breakdown. Also the doctor is not in tune with patients and their …
Worst doctor I’ve ever taken my son too! ANDREA ARTHUR “NP” laughed at my son about he’s autism! She never checked him and started judging him! Beyond rude and not professional at all! Insurance have been notified and told me they’ve had problems with this office in the past!
My son has been going to Jones & Jones Medical Associates for a few years now and we are very happy with the care he receives there , the Doctors and staff are kind , helpful , and our appointments usually go really fast .I would recommend them to anyone .
Everything was fine wxcept the re eptionist. She is a bit on the rude side. People go in because they are sick or have to follow up and ahe is unpleasant to speak with. Other than that Mario, laura are the best.
Office staff was amazing very professional, minimal wait time and still felt like a patient and had quality time with the Dr. And felt very safe with all this covid going on office was very clean and managed well!!
PEOPLE REPORT ANY PLACE that is inappropriate TO YOUR INSURANCE COMPANY or Medical board! Wait is 3 months for an apt unless you want to see a Nurse Practitioner then it is 2 months. ANDREA their NP is THE WORST un-knowledgeable person …
This place is a joke! My mother is in a wheel chair with a colostomy bag, she feel and broke her shoulder and this Dr. Refuses to give a referral to a assisted living facility/ rehabilitation center. My mother is obviously in need of 24 …
I was in and out within 15 minutes and the needed referral came same day! I love this office.
Normally I always wait past my appointment time especially with Covid. Today I was seen super fast..on time..and the staff was absolutely amazeballs!! Thank you!!
Very patient, professional staff and Dr. Jones has been a fantastic doctor for my husband.
Very poor customer service! The Person that submits insurance referrals had not even submitted it 8 business days after our initial appointment; when the doctor told us it was imperative to see the specialist ASAP and possibly surgery. We have been with Jones for 21 years and this is very sad.
Had a over the phone appt today and I’m so glad Dr Jones is my doctor. He listened to my concerns and helped me get the proper meds.
I have always had a good experience here. Waiting time no more than 15 minutes. The staff have always been friendly and helpful. My PA, Jasmine, is very communicative and explains what is going on. She will spend the nesassry time it takes …
Andrea Arthur is the greatest… she is patient, calm, funny and very to the point… I might not like what she tells me about my health but if you follow her instructions, you’ll be better in no time….
Friendly staff and very self conscious about the covict19 virus with their staff and patients. Dr. Jones is very polite , friendly and answers all questions honestly and doesn’t sugar coat anything, just a great Doctor and wouldn’t change him or his staff.
I had a telephone appointment. Dr. Jones was attentive to all my questions and concerns. It was a delightful experience.
Dr Jones is a great Dr. He really listen, and he treats you like your his family and not just a patient. He is very detailed on what he is explaing to you. I would recommend him to anyone who is looking for a GREAT Dr.
Thank you Dr Jones, Your the BEST!
I love my Dr Andrea Aurther… ❤ because of her true compassion for my health, I am on my way to A new healthier life and I am hopeful again.
I visited this doctor for the first time today. He was nice, listened, and was thorough. The staff was friendly, and courteous.
Not happy with the the service that my wife and received at this office. The NP that saw my wife prescribed finofibrate that hurts patients with kidney disease also thyroid disease which my wife has both. We have since left them and found different doctors.
I always enjoy my visit to the office and the staff is always friendly and helpful. My Doctor always makes me feel important not just another patient and always meets my needs.
Have been going to this office for about 20 yrs. everybody is helpful and thorough. Dr. Jones tries to cover all your needs and questions, while staying respectful and attentive. Great office staff👍🏼 …
It was a great experience, even though they had to cut off my chest hair! , LOL. It was for my EKG , we had to laugh. But the hole thing was very professional. And a good time. Thanks .
Dr Andrea is very thorough with asking and answering questions and performing in office physical little tests to check balances and coordination. She’s also very personable and has a sense of humor which, I personally feel, is necessary when you are nervous or scared 😨 😬 😳 but she gets straight to the point when needed …
We have been going to Jones and Jones for so long, we can’t remember when we started. Every time we’re seen, everyone is always so helpful and happy. Dr. Jones we adore! Today was a wonderful visit and it was so nice to see him and everyone.
Dr. Jones has been my primary physician for 26 yrs. He has also seen most of my family and friends. He is very professional and knowledgeable. The staff is friendly and informative which makes the office pleasant to go to. I highly recommend Dr. Jones as a primary care physician.
This Doctor Office is a joke they’re rude they leave you on hold forever playing some god awful music that’s irritating to your nerve to where you’re upset you were on hold so long listening to it. Then you get to talk to the rude …
Everything was right on time, no wait what so ever. They received me at check in promptly and called me in very quick. No long wait in the evaluation room either. The Doctor came in evaluated and I was out pretty quick.
Always working with me. They are on top of all my problems/concerns. Everyone is helpful and friendly. My nurse practitioner Andrea Arthur is so awesome. She answers all my questions I give her Truthfully. …
Dr. Jones was very professional and courteous. He listened to my concerns and promptly responded to them. He is a good doctor. His staff was also kind and professional as well.
Dr. Jones is a very nice guy and a good doctor. Very thorough with his examinations and explanations of any health issues I may have. His staff is usually pretty good and responsive to any needs or requests. Thing I like about J & J Med is …
Mario is great and will sit and talk with you about anything you are concerned with. My last experience with the other P.A. had me ready to switch Drs. Glad they got someone in that cares about the patients and has great bedside manner and has no problem discussing anything that the patient has concerns over.
Great support staff. Dr. Jones is down to earth. He is clearly on a timer but listens carefully, gives sage advice and with a friendly attitude. Can’t ask for anything more of a primary care physician
I met with Mario NP for the first time at my appointment. He asked a lot of questions and gave me some answers that were helpful. Waiting time was a little long but he spent time with me and set up things for me that I needed. I will …
Always a good experience with Dr. Jones. He is a very conscientious man who cares about his patients! I’ve been his patient for over 16 yrs. I was very happy that I had no wait time at all. Great office personnel as well.
The staff was great, kind and efficient. Only negative thing was that they ask you to be 15 mins. early and then have you wait 35 mins. past appointment. However Mario was fabulous, he took his time and even had some humor which I love. Thank you everyone for your kindness.
Jones and Jones is by far the best. Andrea, the PA is absolutely amazing. My husband sees her and she spends so much time with us and answers every question. She has a heart of gold. I pray we never have to change dr’s. We would be lost …
The nurse practitioner was through and kind. She answered questions and didn’t hesitate to offer corrective actions to better my health. A pleasant experience in light of COVID when most are uptight and rude due to the stressful times. Very glad to be with Jones and Jones.
The kindness and consideration shown by Andrea is a God sent. She is thoughtful and has a great sense of humor that puts any patient at ease. I will stay with Jones & Jones Associates, due to Andrea’s authentic hospitality during stressful moments that happen in life.
Dr. Jones has been my primary Doctor for over 15 years. Appointments are always on time and very thorough.
Saw Mrs.Andrea Nurse Practitioner, she was wonderful. She took her time with my mother. She addressed all our concerns and more. She was fun and personable. We really felt like she cared about my mothers wellbeing. Thanks for caring for Shirley O.
They were very nice very helpful and my doctor was on point with the different things I did not know anything about I will always appreciate her for the hell does she have show me and help me understand Dr. Rachel was very sweet and nice …
I am very happy with the care my doctor gives me. The staff always goes over and beyond with any questions or concerns I may have.
Especially Alex, Jessica and Jazzy are AWESOME!!!
Jones and Jones Medical has a friendly staff, spacious waiting room, convenient location. Dr. Jones is easy to talk with and listens to my medical concerns. If I need a referral, they are always put through in a very timely manner. My family and I have been going there for many years, we highly recommend them!
Jones and Jones Medical is always clean, and the staff is accommodating and friendly. I have never waited more than 10 minutes for my appointments with Nurse Practitioner Andrea Arthur. I feel welcome and well cared for every time!
Today’s visit has been the best visit that I’ve had in a while I think he’s a new doctor there but his name is Mario and he was very thorough he took time with me answered my questions explained everything that I needed to know I was very …
Dr. Jones & his office staff are the best. I’ve been going to him for around 24 yrs. He’s easy going, listens to you & helps with your problems. I recommend him to be YOUR doctor too! Thx Doc & staff!
I’m happy with my choice of doctor office. They always answer the phone in timely manner, always courteous and respectful. So far, so good. Thank you. …
Dr. Jones office, is a great office. The staff and the doctor listen to you take care of all your concerns. He respects your time from checking it the front counter to the doctor mean in front of you 10 minutes. The nurse and the staff are …
I have been a patient here for almost 20 years! I absolutely love my Dr office. The staff is always very professional and very helpful. At one point our WHOLE FAMILY came here . It’s always very clean and has a large waiting room. If I …
This morning was our second time visiting the Clinic at Jones & Jones Medical Associates. …
My husband had thyroid cancer 15 years ago he had his thyroid removed and has been on thyroid medication since then for 15 years he has been on the same dosage nothing has ever changed. We called in his medication and the pharmacy has …
Smart doctor. Takes time to figure out your ailment and appropriate treatment. Seems a good guy. Counter/associate staff was great, too. Very friendly. I got there early and they took me on early! Can’t beat that!
Everyone there was very cordial! My appointment was on time! I’ve been seeing Dr. Jones for a very long time, and I’ve never been disappointed!! A BIG
thanks goes to Dr. Jones and his whole staff for doing a FINE JOB!!!!
Dr Richard Jones has been our doctor for 20 years and I always know I’m properly cared for by him and his staff. My wife and I are so blessed to have Jones and Jones as our medical family!! Special thank you to #1 Nurse in Apple Valley – Ms. Laura and also to Ms. Jazzy at the front for keeping us straight!!
I didn’t have to sit long before being called back which is always a plus! The nurse was very efficient and quick. I had a great appointment with all of my concerns addressed by the capable physicians assistant.
Check in was easy, the wait time wasn’t long, and we were seen at our appointment times, which is rare! The nurse who took our vitals was super friendly and had a wonderful personality; Dr. Herrera was fantastic, attentive, and made sure …
The staff was sweet. Smiles non stop. Front lady at the desk ( didn’t catch her name ) was amazing. I’m a first time mom with a two year old discovering EVERYTHING which clearly had my stress level through the roof. She understood and even …
I did not have to wait in the waiting room long (as with most of my Dr office experiences). I saw the Dr not a PA and he took the time to listen to me and make sure my needs were met. Never like going to the Dr but Dr Jones made me feel comfortable.
Thank you.
terrible service. There was a lady dr there who actually helped and listened but ever since she left no one here listens to me no one seems to care. It takes forever to just get an appointment by the time they fit you in the problem you had is over or the hospital had to fix it. Totally a waste of time to go here every time.
Dr. Richard Jones is a really great doctor. His entire current staff is also pretty great! Dr is very personable, extremely thorough, and has excellent “bed-side” manner. His office has had some previous kinks regarding a few issues, …
Liar liar! They said I called demanding to speak to my doctor. They said they called twice but my phone never rang. They said no voicemail is set up. Lies all lies. If I could I would rate them no stars.