Jordan Valley Community Health Center is a Federally Qualified Health Center (FQHC) dedicated to providing top quality health care and access to … See more
Jordan Valley Community Health Center Reviews ( 250 )
The dentists at Jordan Valley are amazing! They are so sweet and kind! Dr. Todd and Dr. Casteel are the best. I Really appreciate them doing the nodules and lymph nodes check.
🙂 GREAT DENTAL REVIEW! My husband needed an immediate extraction. They got him RIGHT in, examined, x-rayed, and extracted. All with no pain and a very reasonable price. Will definitely be recommending them to everyone I know in the area. 🙂
They over charge after you have your surgery. They told my daughter that they couldn’t do her teeth extractions until the co-pay was completely paid. That’s fine.she payed it. Then 3 months after the surgery and MOHealth Net pays their part …
I love this clinic they are the best at everything they do whether it’s pediatric care or Adult care or women care, men care, eye Care, or dental care. My experience yesterday at the dental clinic was phenomenal and I enjoyed the end …
I have had a tooth extracted through the walk in clinic and the service I received was great but I wish they wouldn’t advertise that they are open till 7. I went in today at 3pm and was told they stopped taking anymore walk-ins. There was …
I took my son here in February for a root canal after months of severe pain only to find out today…in April…the root canal has to be redone and is already infected.
By far the slowest establishment ever. Was there with a broken tooth, in severe pain and I was the 4th person in the door and I waited over an hour, not 1 person was called up to be seen. I asked the lady at the desk and she said it would …
Can’t say enough about them Dr white saw my daughter for the first time my daughter as had a liver transplant and needs alot of dental work but we have been denied by medicaid med Dr white and staff and a guy named Ben was bent over …
DO NO WASTE YOUR TIME! They ARE NOT open till 7 even though it says they are. I walked in twice they sent me away. I am pregnant with twins and was in so much pain i couldnt eat. I took off work 2 days to try and be seen and they were rude …
We had an appt at 11:45am and waited till 2:30pm to be seen. Is it to much to ask to be told when you check-in that they are 3 hours behind our that when someone don’t show up for work you call your patients and let them know. Perhaps some …
Absolutely Terrible! Went to take a client to have a check up on her teeth,they just jumped right in and said :which teeth you having issues with?? We will just go ahead and pull them!” The dentist was unsympathetic,and didn’t even seem to …
This place is a joke! They do not know what is up and what is down. They send you to a pharmacy just to tell you 3 hours later that your insurance won’t work and you have to come to them. So why wasn’t I informed of this on the first or …
I am so impressed with all the staff at Jordon Valley. I just moved here from the West and there was nothing for the working poor. I had been in severe pain for 3 weeks trying to find a dentist to pull 2 teeth. From both people who helped …
Have always had a great experience with the dental department. I just live an hour away and wish I could get my appointment needs met all at one time instead of multiple trips. That is my only drawback, the distance!!!
Easy u get everything done n one spot but the wait time sucks and they make u do ur own check n while sum dudes stand there talking bout nothing jus making u feel the most awkward and that tablet ask u a million extra questions way better when the ladies checked u n
Took an Uber after calling to see if I could be seen for a tooth problem. They said yeah come on in. I get there and I wait a few hours and they tell me they can’t get me in. Cost me my Uber ride there and back and I still have a broken tooth.
Wait usually not bad. They have all been fairly nice minus my doctor who tried to more or less blow my symptom away because my arm was apparently not broke. I insisted something wrong and something to be done. All my tendons severed in rotator cup. (Shoulder). Surgery required.
My kids and I have been going to Jordan Valley for nearly two years now. Our doctor has always been great. The nursing staff -nurses to nurse practitioners – have been top notch. I couldn’t ask for a much better medical group to see our family!
Due to the fact that the doctor did not respond to my call yesterday and I have still not heard back👏🏽Dr. Easther,or Dr. Fryer.. I am now at urgent care with my daughter I will be looking for a new doctor office you obviously take on more patients than you can manage👎🏽👎🏽 …
If your time is valuable or you have other health care options I recommend you choose them. Being seen there reminds me of going through the line in a grocery store, quick and impersonal…after you’ve waited an hour! Don’t misunderstand …
I really do lunge taking my son here the doctors, nurses and receptionists make you feel welcome and cared for. What I’m not crazy about is that I can make a dental appointment 3 months in advance but I can’t call the women’s health center …
OK so The last 2 times we have been up there up there the 1st time was for a consultation we had to be there That was probably around 2 1:30 Didn’t get out of there until after 5 Or 6 had an appointment yesterday at 2 45 it was around 5 …
We went to the Dental Clinic as new patients and were seen immediately. Very professional, friendly and helpful. Zoomed through the appointment and had everything done that needed done, with all the information presented and left with no problems or questions. Will be having all our family’s dental treatment completed here.
I have gone to Jordan Valley off and on for over 10 years. I have time and time again been disappointed in their miscommunication between the people you talk to on the phone and the people in the office. From prenatal care, to pediatrics, …
So far the meetings and x-rays went well no work has yet to be done but a plan has been put in place however 2 months and 15 days out before another appointment was a little disappointing but the Dentist I must say is a breath of fresh air compared with the last two Doctors I had to deal with.
My brother had two of his wisdom teeth taken out at one time. They had not come through his gum yet, so they had to perform surgery. The doctor didn’t give him enough numbing agent, because my brother could feel the pain of the procedure. …
I posted a review after my first experience and it has only gotten worse, so I am going to write the timeline of my care to give a thorough overview of my experience. …
Express care is a joke. Waited over an hour in a room for a doctor to do a simple physical. Why bring a patient to a room if they are going to wait over an hour to not even be seen? You all are functioning as a hospital and your not. I could have gone to urgent care at Cox and be in and out in less time
The DENTAL clinic is nice and the doctor and nurse are very professional. Will be getting my 6 month cleanings done here now. I was very satisfied with my experience here at Jordan Valley Dental clinic. If I need fillings or other work done, I feel confident in their expertise.
I would like to take a minute to say how wonderful the dentist that I have had through out my dental plan. Dr Santiago!!!!!!! I would recommend her to anybody she is the best of the best. I was so nervous to even think about having to go …
Dentist Kelsey Alberg – I don’t normally write reviews but my experience today was very bad. To make a long story short I don’t have confidence in dentist Kelsey Alberg to work on my teeth. She looked away and wasn’t paying attention while …
2 hour wait for a 10 minute appointment to pull two teeth. Gave no meds like antibiotics, had to go back week later, wait 2 hours again for a 5 minute appointment saying “yeah you need an antibiotic “
There was a time I considered Jordan Valley a joke, but over the past year I’ve had more good experiences than bad. The billing department still needs some work but the level of care we’ve received as a family has been good, sometimes …
I felt very comfortable. If you are a little weary about going few to them have students/fresh out of school, don’t be!!!! They are vary professional with there job. …
Absolutely horrible service eveytime. Now they are trying to scam me. I prepay without insurance everytime. I have for years. I no longer can set an appointment because they’re saying I owe for a visit almost a year ago. Absolutley …
Went in with severe pain due to my tooth got a yeah its swollen and affected here’s some antibiotics nothing for pain ive been miserable since!! mind you i barely come to the dr less i need to well I’ve missed three days a work and I’ll be …
I’ve been taking my daughter here for a couple of years and my son had his wisdom teeth out at least 5 years ago. We are very happy with the service provided. The staff is always friendly and professional.
Well, I must say that the Springfield office has stepped up their selves in patient care since a few years ago.
It used to have snippy people with horrible attitudes up front, all the way to …
Came in to express care for a female issue. Waited 30 minutes in lobby then waited another 40 in the dr office itself. Asked for a female doctor and they didnt have one on staff at the time so basically wasted my time. On top of that the …
I would definitely recommend this Dentist to anyone! He did an outstanding job removing a tooth I thought I was going to have to have a root canal on. I was in and out in no time with very minimal pain. I’m extremely pleased with the care I received!
Today my 3 year old nephew had a dentist appointment and the dentist assistant that took us in was very mad, she did not tell her name to us or even want to speak to us. My little nephew has brain damage and had eye surgery a month ago, and …
So I went in just for a yearly checkup ( no cost through my insurance) and to set a primary care doctor (still no cost) anyways I get there 20 minutes ahead of time and sit 45 past my appointment. I get in the nurse starts asking questions …
The Dental clinic is the only place I have went at Jordan Valley. They are always very friendly caring making sure you are ok and they have done a good job keeping me as comfortable as possible.
My husband just came back from getting our 20 month old son his immunizations. Because of circumstances, we needed to get his 12, 15, and 18 month shots. My husband repeatedly told the nurse that he only wanted my son to have his 12 month …
I have been going to JV for a year. My daughter is 6 months old and shes been going here since she’s been born. However, I am currently in the process of finding a different pediatrician since Dr. Moore left. Things have gone down since …
The dental department is beyond wonderful I’m going through the process of getting dentures it’s taken a bit longer than usual because of COVID but they have answered all my questions and provided timely care I no longer dread seeing the dentist I recommend them anytime I get the chance
I love Dr.Camejo he is the best doc there. He was joking around with us and made both my girl and I very comfortable cause he was explaining everything he was doing. Thing is is the receptionist have now screwed my fiancé and I over twice …
Dr Abby was numbing me for a procedure, she was hitting a nerve with the needle. It was causing an intense burning sensation to my face in the area right below my eye. It felt as hot as a match touching my face. I tried to raise my hand and …
DO NOT GO HERE FOR Pedatric dental. I would give negative Stars if I could. I used to love Jordan Valley but I guess they switched residents this summer and the new ones are very unprofessional. I made an appointment way back in April …
I’ve never had a worse experience at a medical facility in my life. They forgot about me on multiple occasions. They forgot to send out my urine culture. I asked for a new provider and never got it and waited ridiculously long amounts of time. I do not recommend anyone to go here for obgyn!
There should be an option for 0 stars. I have used Jordan Valley for years. Primary care, obgyn, dental. I mean I loved this place… until today. I scheduled an appointment for something very serious, mind you my NURSE PRACTITIONER called …
I have had an impeccable history with my doctor and never really had a problem in over a year. I get a new job last minute start and had to cancel my appointment. Now, because of this I tried to call, cancel, and reschedule, but of course …
They were able to get me right in! I was in pain, the staff and Dr Mike were Awesome!!
From the numbness, extractions and advice on a future plan. I was very pleased! Thank you for all you do!!
This place was amazing, and that takes quite a bit to say considering I went in for a wisdom tooth extraction after biting down on a pebble or something very hard in a cracker. I went in on Saturday 9/17 and they were quick, compassionate, …
I had a tooth pulled at Jordan Valley and within 4 days I ended up in the e.r. The pain and the infection have been going on now for a week so far with not much of an end in sight. The dentist was definitely new to the job and it took her …
The dental hygienist did a very good job. But the dentist, I was not impressed to say the least. I am still mad and I am still in pain. I had a filling done here and the next day I called because I was having extreme temperature sensitivity …
A $20 office visit has turned into $50 because they did not tell me what the labs they ran would cost, even after I specifically asked my doctor only to run labs if my insurance covered it. My doctor didn’t even figure out what was wrong …
One star off for very difficult and long wait time getting in to see the oral surgeon for consultation. Once in however, it was fast surgery set up and a FABULOUS experience! I’m a skeptic mom, and gave the staff a little bit of a hard …
Terrible Experience. Waited almost 2 hours past my scheduled appointment. The first 45 minutes, there wasn’t even a receptionist there to talk to and then had to wait in an extremely long line to talk to her when she did show up. Doctor …
I called 3 days ago to make an appointment to see the dentist to get a tooth pulled. I was told I do not need an appointment that the express care is walk in. I got there at noon today for them to tell me I needed an appointment because …
If you need medical help do not come here. They aren’t here to help you. All they care about is money. They want you to pay out of pocket for things up front and then reimburse you later. They won’t even offer a payment plan. Please. We go …
Pediatric walk-in is a joke! The guy over the phone told me they were taking walk-ins from 8am to 4pm. Showed up there a little bit after 1, waited and waited and waited. Talked to the receptionist and she went back and then told me that …
Took my boyfriend in to have a tooth pulled. He was too anxious the first time we went. The dentist and hygienist were very understanding. They gave him an antibiotic and sent us home. We came back a week later and the staff helped him …
Went for covid vaccine. They said walk in only. Filled out the paperwork and was told 20 minutes. Over 1 hour later, nothing. Watched dozens of people come in after me go through. Obviously covid isn’t a concern for this place. More …
I will never recommend Jordan Valley for mental health services. They wouldn’t keep to their schedule and I got shuffled around to different providers. This is one of the worst experiences I’ve had when it comes to this type of service. Extremely unprofessional.
I had an appointment for oral surgery to get my wisdom teeth pulled. I showed up on the wrong floor but got down stairs at 11. I took the medication 20 minutes before like I was told, and waited for them come get me. After waiting 10 …
I’ve been going to Jordan Valley for about 7 years now. I’ve had really good experiences with Dental and Pain Management. And even though my Primary Care Providers have changed a few times due to people moving on or retiring I’ve had …
If I could leave less than on star I would. The only caring person I’ve met was the super sweet finance lady named Allie. I went in and told the nurse I have several concerning health problems I wanted to discuss and she told me “I don’t …
I have went here twice for their walk in dental clinic. (Once being on a Saturday.). Both times were for teeth my regular dentist could not extract. I was in and out within an hour. The staff is super friendly, and very informative. It’s a two hour drive for me, so the fact that they are fast, and do a good job is very important.
I have been with Jordan Valley a long time. I had Dr Swords, the best Dr I ever had.
Now they gave me Dr Errabelli. Way different from Dr Swords. I have to call …
This place is so unorganized!! My daughter had an appointment last week for a checkup and a follow up today. The appointment today was for a filling. After traveling 1 hour in these COVID-filled times, I was told that they do not accept my …
i read the bad reviews and dreaded my appointment. i was in for a pleasant surprise. the building was modern and clean and everyone was very nice from the receptionist who checked me in, the nurse who took my medical history to Billie Scott …
My 16 year old had all her wisdom teeth taken out. Where I’m from the procedure is done differently. Almost everyone sleeps for days.
I saw everyone leave their fully awake. As for my daughter it’s the morning …
My son is 25 and has Asperger syndrome, he had to have all his teeth pulled and be fitted for dentures. From the beginning to the last step of this process it has been a pretty good experience. The surgeon was excellent made my son feel …
The staff was absolutely wonderful. The receptionist helped answer my questions and the dental assistant was super patient with me having my toddler with me. A lot of the ladies in the office took the time to sit with my daughter while i …
I used to love them but the quality of care has been slipping last couple years. Brought. My daughter home and looked at her mouth to find they drilled to my knowledge a healthy tooth and left it empty, there’s just a giant hole and now …
Came to emergency care dental and the doctor didn’t explain anything to me about my X-rays or give solutions. He was very rude and basically just told me to give it time. He was in and out in 4 minutes tops. When I’m having the worst pain I’ve ever had and my jaw is swelling.
My first experience with Jordan Valley, I had to get a tooth extraction done. Everywhere I’ve gone I’ve had issues and as soon as I went to Jordan Valley; they fully numbed my mouth and were quick and easy with the extraction. I did not …
I went in to get a cavity filled and my tooth is worse now than it was before I went in. When they gave me the numbing shots, they didn’t wait until the shots had numbed the area around my tooth before they started drilling. Now about a …
I have a son with disabilities we made an appointment here because he will not let them do anything without being sedated and first thing they wanted was an xray so it didn’t go well ended up having to walk out with him.
If I could give zero stars I would! I took my son to see the pediatricians. We only went five visits as they doctor completely brushed over our concerns. The major issues was billing. My son has medicaid and they charged him as needed, …
Jordan Valley is one of the best in Springfield Mo. They offer all services for all your needs. Dr. Matthew Stinson has been our primary care Dr. Since he was probably 1st starting his Career. You probably could not find as kind & …
I had an early appointment on a Friday and I was in and out in an hour for a cavity filling. Dr. Abby and her assistant were very kind and actually wanted to know how I was doing. However the receptionist ladies and gentlemen that were …
It was the best visit my daughter had. I was so proud of her but it definitely helped with the amazing and kind staff who cared for her. Best dentist ever!! Keep up the great work! Y’all are amazing!!
We didn’t have an appointment so when I called, the receptionist recommended we come in and just ask to be put on the pediatric triage list. We were seen fairly soon after checking in. (I had time to go set up a future appointment for …
Had an appointment at 130 at the dental area and I waited in the waiting area for over an hour, no one would tell me why I was waiting that long. If my child wouldn’t had been in pain like she was I would’ve walked right out. Never in my life will I take my children there again!!
I have be disappointed repeatedly by this clinic! First, getting through to anyone by phone is a nightmare. You get transferred 50,000 times and get put on hold for long periods of time before you can talk to the department you need. You …
Went here for behavioral health for my 8 year old. During my February appointment referrals were made for an evaluation and behavioral therapy. Had a follow-up in March for no reason. As I had not heard from the places with referrals. …
Specifically asked for a female doctor only as I needed to speak with someone about some issues I was having that I was uncomfortable talking with a male about. I was seen by a nurse, told her what was going on with me in depth and …
Would NOT advise anyone to get any dental work done at Jordan Valley. Every filling I’ve had done there has fallen out in less than a year. I also had an extraction done there and they totally ruined my gum around the tooth they pulled. I …
Very nice and clean facility. When we went in the doors there was a “host” that helped guide us to where we needed to be. The check in was self explanatory and quick located on a computer near our destination. The staff in the Oral …
Took them 45 minutes to take my wisdom tooth and a molar. no pain meds, the pain went away is less than 24 hours, This is how to get in, be there at 630 am to get an appointment, don’t bother calling at 7:30 just be there at 6:30 a.m.!
Kayla dental assistant and Dr Hyder were wonderful. It was a great experience with very nice people. Everyone from the time we entered until we left were very friendly. My grandson who isnt quite 2 years old actually cooperated with them also.
Madsen, Trent was rude. As soon as he came to the room, was speaking with high tone. The dental plan he had for my daughter would of not been the same for his daughter. I would not recommend or trust him as a dentist. …
Went in for dental care. Staff is friendly and knowledgeable. Prices are the best in town! They also offer a sliding scale fee if asked about. I have been going here for several years now.
My experience with the dental department was Really bad . I thought the dentist working on my teeth was a licensed dentist not a student . I would never have let a student work on me
Had my wisdom teeth removed and was supposed to be knocked out for it and was not even though all teeth were impacted completely. My right side of my face blew up to where my eye was black and swollen shut I still almost a week later can’t …
I had a great experience here. Smooth process, friendly folks. I recommend. I’d give 5 stars but there is always room for improvement 😀if next visit goes as good then I’ll update to 5 …
I was asked the reason for my visit to the dental clinic. I told them I just needed to fix a missing filling. They processed 40 dollars for an office visit. The dentist came in and said “we don’t do cosmetic on the weekend, only extractions”. Nothing was done. Why didn’t the front tell me this before they took my money?
I have brought my daughter here several times for dental visits and have always had great experiences. Yesterday was the first time I used Jordan Valley Dental. …
Awful experience. Nobody was helpful. Was directed to make an appointment with the wrong department that couldn’t help with my issue.
I came to a doctor to find out what is wrong with me, not to be told I’m wrong …
Vary unpleasant experience, the staff in the dental department are extreamly rude, first my son got a referral to get his wisdom teeth out in June he finally got them out today, 6 months it took to get in. …
I’m on medicine to help my thyroid function. I’ve been 5old numerous times to not skip this medication.
I called Wal-Mart in ozark for refill. Then tried to follow up calling at least …
After check in I waited about 30 minutes to get my teeth x-rayed. After one hour later they told me we’re not going to have dental cleaning done today. It was rude for them not telling me beforehand that I was not going to have the dental …
They are so one hundred percent professional kind gentle considerate help you to overcome any obstacles that come your way like if you’re afraid of the procedures there right there to hold your hand I really truly feel very confident and …
Very efficient always close to being on schedule. All the staff and Eli do a Great job and are very patient. So glad to have this economical option for good dentistry care in Springfield.
Absolutely the worst dental care I have ever received. After savagely pulling my tooth it wouldn’t stop bleeding for hours never developing a clot thus developing dry socket. No attempt to help manage pain after telling them that alternating tylenol and ibuprofen is useless and just causing stomach problems.
My experience with Jordan Valley care over the past four years of my daughter’s life and my two pregnancies has been disappointing. They have been inconsistent with scheduling and communication. Messages that they told me they “marked with …
Staff is so kind and very helpful with the kids they explain thoroughly what is going on with the care plan and always answer any questions or concerns we have about a procedure. …
Went in today due to me running a fever yesterday and not feeling well. My ears have been hurting and feeling nauseated. They took my oxygen, temp and bp. They i had a nurse come in, swab me, and 15 minutes later tell me I had covid and flu …
It’s really sad when someone needs a procedure done and can’t even get an appointment scheduled for nearly 3 months. I’ve called 3 times and keep getting the lie “we will call you”. …
I wish i had a name of the young black lady who extracted two of my teeth today, i even tried to call and give praise, and wanted her name so everyone could know how amazing she was! This woman is a miracle worker, and if i had it my way i …
We had the BEST oral surgeon and nurse!! They were so caring and kind! The admitting staff we worked with was also super nice and did their job quickly and efficiently! Over all my son was treated so well. We couldn’t have asked for a better experience. Thank you all so MUCH!!! Keep up the good work!
I was referred to the clinic by MSU Care which is my primary care provider until I can sort out my insurance and they would not see me because I have no insurance and cannot pay anything. I told them what kind of medication I was taking, …
My Doctor ordered an ultrasound. I was pretty worried. Nurse Lisa was very helpful in getting my appointment scheduled quickly. The technician who performed the procedure was very kind and professional. The lady operator that morning was …
This place mostly has okay prenatal care. I’m giving ONE star because of ONE bad apple. He calls himself the administrator of fetal and maternal medicine. He is absolutely the worst human being in this medical profession. I am SO relieved …
Call the day before was told has to show up first come first serve, showed up 8 a.m. next morning was told has to make an appointment made one 145 showed up same-day 120, told the nurse pain bad enough in wisdom tooth is infected causing …
THIS review is for the dental care on children: horrid I would absolutely get a second opinion. They failed us twice and really gave us such a bad experience multiple times of giving them chances to fix it. I can’t even trust the …
Very rude & rough medical staff. My 8year old son had a tooth pulled and it was the worst experience. He was crying during the process, the lady dentist didn’t acknowledge him, ask about his pain or anything, she pulled the tooth out and …
The staff is a step above in attitude, kindness, and knowledge. I don’t like dentists but I will be going here from now on. I saw them take care of a special needs young man with skill and empathy. They were very efficient. This is now my dental home and my husband has decided to use them too. Thank you so much.
Worst dental care I have ever got do not go here. I went in to the emergency dental waited for hours to be seen. After four hours I finally was seen. It took them 45 mins to figure out how to work there own x-ray machine. Then after being …
Walked in with excruciating tooth pain, 10 minutes later I’m being seen and another 15 minutes later I’m one less tooth, but such relief. The first time fee was 80 and the medicine was another 10 after. I’m pretty impressed they were able to see me early without an appointment.
My daughter had oral surgery here. They were all so nice and caring and professional. They explained everything to me and answered any questions I had. It was a positive experience for us👍 …
Horrible!!! Rude and disrespectful!!!! They over schedule and don’t have no remorse for anything or anyone. Never again will I come bk nor my son!!!!!!
I changed doctors a few times. A friend told me about Jordan Valley and I’ve never been there. I thought they would take those with state health insurance. Everything is great about this place, you will have two or three would ask you …
Went to get a filling done and ended up leaving with a hole in the underneath of my tounge. She claims I swallowed wrong but there is no way that it was my fault for her to be ao unproffesional. I now I have a big hole in the underneath of …
In the past, the staff (other than the Dr) have been rude and acted “put out” when I simply asked for my new glasses to be cleaned.
Today I called to make an appointment for another eye exam (Two years later). …
I’ve been waiting on my bloodwork results for 3 weeks now. So I call for the 20th time and they tell me that my doctor went home for the day (even though it’s only 3pm). Then they tell me that they’ll be back in on Wednesday (today is …
Jordan Valley is a great resource. We had been calling for an appointment for a new patient dental exam. An opening came up that morning and we had less than an hour to get there to make it on time. We were a little late because of the …
In checking in, this facility has made such improvements that you feel very safe and calm. I love the new of a beam on the floor for an interactive game with just using your feet. The desk staff was extremely helpful with providing …
If you have any other option do not use this dentist. I had an abscess under a tooth and was in quite a bit of pain and when he injected the lidocaine solution he injected it strait into the abscess. But my mouth wasn’t going numb so he did …
I went in today to have all four of my wisdom teeth removed. My oral surgeon and his nurses did a great job making me feel comfortable as I was very nervous. The procedure was quick and easy.
Just got a new doctor, had my first visit. Was told my prescription would be ready in about 24 hr cause it needed to go through insurance(dr., nurses, don’t say this unless you know it to be true). Called 3 days later to be told they don’t …
I don’t get why people say anything bad about this place… I was amazed on how nice and helpful the whole staff was. I checked myself in and sat down only to find out I was in the wrong part of the building. The lady up front asked if I …
Good enough if you have a common cold but anything beyond might as well be brain surgery; they’ve gone downhill since adopting popular medical policy over personal patient care in post John Bentley Era. …
This place does it all! Family planning, women’s health, WIC, dental services, addiction treatment, behavioral health, and primary care physicians. Not to mention they open early and close late, so you don’t have to take off work in order …
I had my reservations about Jordan Valley Dental. The reviews either say they’re great or terrible. I’ve had a lot of dental work throughout my life and feel it important to make an honest and experienced review of this clinic. Short …
I’m only giving a two star because the Dr I saw was amazing and answered all my questions and didn’t make me feel less than a person. I would give zero stars because they have a theft problem at the check in station. I paid the 50 dollars …
This place sucks.. Shotty work. Also, I find it disgusting that this business expects its patients to respect their time, but doesn’t respect the patients time. Pretty sure this is some kind of medicaid sceme. 0 stars.
Dr white and Eddie were fricken phenomenal! My son has a lot of anxiety and sensory issues and I have never found somewhere who handles these things well. 100% will always recommend this team. 👌 A+++++ …
I’ve tried to get into the dentist for the past month and everyday is the same thing and some new excuse as to why they can’t get me in for new patient care.
Worthless waste of taxpayer money. You can’t get an appointment. They won’t make an appointment. If you are disabled and need to schedule a ride… Too bad! …
One of your employees driving on 44 a white Toyota was tail gating and driving very recklessly. speed limit here is 55-70. We’re going 80, she was pushing over 100mph wiping her car around everyone. She’s white female, younger, blonde hair wearing pink sunglasses. She sucks.
The appointment went great loved the doctor. But I have to have my teeth removed from a hospital. I have the money and was told that the hospital would submit to insurance and get remainder from me. It’s been 3 months. I’ve contacted …
Every time I’ve ever gone here there are maybe 1-3 people ahead of me and I always have to wait over an hour. Incredibly slow for trying to be an express walk in clinic I do not recommend if you can find anywhere else to go do it!
My son need to see the emergency Dental today, after waiting patiently for the SMILE SPOT to help with his teeth, absolutely terrible place. We went in, the lady doing temps was absolutely kind to us and showed us where to go, the …
This was my first experience at their dental office. I could not have been more pleased! I didn’t wait long, when there was an insurance issue the nice girl at the desk looked into it and resolved the issue. I saw 2 dentists due to my …
Dr. Jackson and Madi are awesome!! They have always taken extra time to make sure everything is done perfectly and I greatly appreciate all the hard work they do! I highly recommend them to everyone!!
I had to get dentures and my team was amazing! I felt zero pain during extraction and have been back for adjustments several times. The technician and dentist were compassionate and caring through the entire six month process.
They pulled the wrong tooth and 5 days later extraction site is extremely sore (not dry socket) and tooth they were supposed to pull is way worse then last week. On top of that, they didn’t explain aftercare just handed my a paper with …
I had come down with a seriously painful infected molar over the course of a month and could not find a place that was under $400 and none had immediate openings. The pain got so bad I ended up going in Jordan Valley at 7am on a Tuesday. …
My daughters appointment was at noon and come 2:30 we were still waiting. The nurses were not profess at all they didn’t even have the courtesy to keep us informed what was going on. My daughter got sick because she went so long without …
Dr. Bowman and staff took amazing care of my 5 year old autistic, foster daughter. She had to have some extensive work done and didn’t shed one tear. They made sure that she was comfortable by coming in and talking directly to her before it …
I didn’t know if I was gonna be able to get anything done on a walk-in to help with my cracked teeth since it wasn’t a real emergency and it was just painful to me. All the staff were super friendly. They were able to help me apply for …
Crystal was very friendly and caring! Dr. Perez were gentle and the wait wasn’t too long. Waiting room and offices are clean! Would recommend going to Jordan Valley Dental! Thank you team Dr. Jackson
I’m writing a review about my dentist experience. So yesterday I went in for my 4pm appointment, and normally I do not bring my 1 year old since he can’t sit still for too long and it was going to be almost two hours. But the babysitter …
Jordan Valley dental in Springfield MO dental wanted me to wait for six months and keep coming back on five different occasions to get dentures after getting all of my teeth removed
Honestly the worst place I’ve never been to. Denied me prenatal care because I couldn’t urinate. They lost my information over two times in a row. Everyone has horrible attitudes . If I could give zero stars I woulddd.
I have been to several doctors and dentists here between the kids and I for different health needs. Everyone always goes above and beyond and has been a good experience.
Everyone seems really mad, no one seems to greet u with a smile and won’t allow u to see specialists unless u have a primary dr there, they want u to pay ungodly amount for meds that keep u alive and are rude disrespectful and little help …
Members were very rude I’ve had a referral for surgery they continue to tell me they can’t tell me when my surgery can be scheduled or any awnsers at all and my face has been swollen for weeks and been on antibiotics
They were great and treated me with respect and listen to what I had to say and they did excellent work .the team and Dr. Was excellent only thing to get in for a appointment took fore ever
Packed up 2 small kids and my husband had to take off work to get me to my eye appointment. Got stuck in after school school traffic and was only 5 minutes late and they refused to see me. My eye has some sort of growth and is in pain. Awful, unhelpful place.
Dr. Hail was absolutely amazing removing my tooth, he talked to me through the whole process so I knew what was going on, he made sure I was comfortable which is very much appreciated since i hate going to the dentist
Jessica and the rest of the staff was great I never have any worries about coming up here and getting teeth worked on I highly recommend her and the rest of the staff
I’ve now been fat shamed twice here, along with being shamed for having a miscarriage. The Dr shoved my ovulation journal away and straight up told me she didn’t care and got mad cause it wasn’t a calander like she wanted. I will NEVER be going back. Enjoy the 50 dollars you charged me to make me feel less than human.
They have a perfectly insulated system to where if you do have a problem (which you will, be it calling the correct prescription in or what have you) that you won’t actually be able to get it fixed. I’ve called 5 days in a row for them to …
Most of the staff I have experienced has been pleasant but this last lady was not. Hygienist Sherry was not thorough, she was very ruff and hurried. She was extremely harsh with the water pick, scraping pick and tooth floss causing …
Jordan Valley, The only thing this place does is drain goverment money. I know of at least 2 people that begged for help to get off opioids and Jordan Valley turned them down. It’s all about the Benjamin’s baby!
Dr.Casteel and her dental assistant Gracie amazing work. Had my first root canal and crown done yesterday on July 11, 2022 they work on my tooth and procedure went well. Dr Casteel and her team works hard I want to thank them for doing good dental care on all of their patients.
I’ve been trying to find an ob that works with my schedule for months. I scheduled an appointment with one through my insurance provider who assured me several times of who my appointment was with, this was important to me because I am not …
Our experience with almost every Jordan Valley staff member was a very professional and compassionate experience. The greeter’s go above and beyond in GREAT customer service. Dr. Alexander was professional and actually listens to his …
The dental emergency is a joke. I called because I have a chipped tooth causing extreme pain and starting to swell. They said spot were full and to call back at 645AM the next day and to be seen that day. I called and they advised the …
The absolute best dentist and staff on Missouri! Friendly, caring, and the best! If I could give more stars I’d give a 10+ they didn’t so good with my son who has Down syndrome and wouldnt let anyone touch him. He loves them and I would recommend them to everyone!!!
Dr. Todd is the best dentist I ever had, I’m so glad I found him. He is very nice, friendly and made my smile beautiful. He really does do dental work with care which I really appreciate and makes me feel comfortable. Only wish he did dental implants, I think you would do wonderful. Thank you so much Dr. Todd🤗 …
First of all if there was a zero star I would leave it they brushed my sons teeth and then the lady left us they left us in the room alone for an hour and 15 minutes completely alone and then my daughter was in another room getting her …
My son needed counseling and help with substance abuse. He was trying to put his life back in order and suffered relapses after many efforts to stop. The behavioral health department started out helping and he was feeling he could do it. He …
I truly love this place. Such great staff, and amazing understanding people. I’m a hard patient to deal with with medical issues as well. But JV just seems to ALWAYS make me feel more then “just a patient”.
Very pleasant experience. Only sat in the waiting room for 10 minutes before they saw me. And had a wonderful assistant named Jessica that helped out tons
Jessica at Jordan Valley Dental was super kind while I had my new patient exam! Very informative and helped calm my anxiety about being at the dentist. She had a very positive attitude and kind personality!
Oral Surgery. They were very friendly and made me feel very calm about the surgery. The wait time is not fun but there are a lot of people so it’s understandable.
I have been trying to get in to see the dentist for a long time. I finally got in crystal smith was very helpful and gave me great advice and the dentist was very good. I would recommend dr k
Dr. Derek while starting with the shots he made it 100% better than my last visit., Debi Jo, was very helpful and informative about my teeth, and she was very kind with my whole visit and time at Jordan valley.
I don’t have a lot of experience with the new dentists that work at Jordan valley but I can say our DA Anna B. was wonderful and very patient with the kids. ❤️ HER!
Great and friendly staff. The facility is very clean and well taken care of. Was in for the dental side and they even make me feel bad when i had questions or had my anxiety rise. I look forward to visiting again in the future.
Being in a video conference or “Zoom” as it is called was a different experience for me. The therapist was/is pleasant and easy to talk to. The sessions seem to be very short, less than 30 minutes. The social worker/ therapist I saw was …
I had an appointment yesterday for my grandson which I made physically 6 months ago. When I get there they tell me his appointment isn’t until Jan 2023. I have an appointment card to prove yesterday WAS his appointment. I walk with a cane. …
411 states no professional dental in Springfield,Mo. My parents told me call for my mom refused appointments stated full of overbooked with appointments. Started calling Febuary last year. How proven competent peoole refuse delay …
Go somewhere else for dental. Went to get a absent tooth removed, after xrays they left me in the room one for 30 minutes. One the dentist walked into the room i asked what tooth was abscess. He said it could be any of 3 and started tapping …
Let me start by saying my (now former) primary care doctor, Dr. J Kaberline, is fantastic, and I am very sad to have to switch hospitals due to the negligence of the Jordan Valley staff. My pharmacy sent over a refill request that took 3 …
Completely changed my prescription last second without consulting me. I can’t swallow pills whole, and the dentist told me he would order me a liquid medication. Not only did the medication come as a pill but a completely different drug …
0/10 would never recommend anyone! They don’t even deserve one star! They have scheduled me twice now for the wrong thing! (A filling ) that I don’t need done! & all I’m trying to do is get my teeth cleaned! I’ve taken off work early twice …
I was asked to come in 30 mins early. My appointment with the doctor was at 3:40 so I went in at 3:00 pm. I sat in the waiting room for one and a half hours before going back to a room. The lights were turned off while i was sitting there. …
JV is such an amazing place!! The dental staff always treats me well and creates a fun and enjoyable time. I always panic with dental visits, but they made me laugh and made the environment open and soothing.
I have no problem with the Drs and most of the staff. What I do have a problem with is the check in lady. She chews gum with an open mouth. She will sit and look at you as she smacks her gum. I can not stand to talk to her as she does that. …
Most of the staff is super friendly and helpful. However, I got sent to a different building to be sent back to that first building and instructed to bypass the front so we weren’t sent away again and my son could recieved treatment. Seemed …
I highly recommend Jordan Valley for kids dental. I brought my grandkids in for their dental appointments and had no issues at all. The dentist and the assistants were great! They were so kind and pateint and truly cared about the kids. Thank you so much Jordan Valley Kids Dental!
It was fine while I was going the doctors there and now that I haven’t been back in a YEAR I still haven’t been able to get my 2 yr old sons medical records after sending the form 5 TIMES! So unless you want to only go to this hospital for …
First time going to Jordan valley oral surgery. They were very nice and willing to work with us and took the time to listen. Even though they are very busy, they didn’t rush us at all. Looking forward to our next visit with Kennedy.
These have got to be the nicest dental employees I’ve been to. The novacaine shots were painless. The 2 fillings are great. The most understanding & accommodating people. ❤️❤️❤️❤️
Dr. Derek, Sam and Whitney were my team today at the dental clinic and I didn’t have any issues with them. They were pretty polite to me and they did my work. The only thing I wish is that I could get a deeper clean.
Jordan valley has the most incompetent employees ever!! They treat people rude. They treat us like we have no sense at all. I have been going to Jordan valley because I love my doctor. My doctor got transferred to another location. So I …
They were nice, but I got a root canal done and it took almost 4 hrs. It seemed as if the dentist I had was brand new. He had to get help like 4 times, the numbing started to go away and my tooth became so painful. They also cut the skin …
Dr. Casteel spent the time to give me the best possible crown versus an adequate one. One person didn’t show up for their scheduled appointment and she kept working on me instead of making me come back to finish another day. I can’t express …
I just want to publicly express my deep appreciation for my Nurse Case Manager, Shay. Every time she follows up with me She is kind, considerate and goes the extra mile to assure my medical needs are being met. She truly cares about what …
Jordan valley always has a negative connotation when anyone mentions them, but I have had nothing but great experiences here. Dr White at the pediatric dental office is phenomenal. We’ve only seen her a couple times now but she has taken …
I used to love this place. I have been coming here for years. I have been through a lot of trauma and I was told by many people to get some counseling. So I made an appointment. The counselor/under cover cop saw me one time and I shared my …
My 9 year old seen pediatric dentist Dr White and her assistant Anna. They were wonderful with my child, they kept him calm and encouraged him the whole time. The procedure of filling my child’s tooth was fast and from my child himself, “painless” they were caring and just plain amazing!!!!
Everyone was friendly and courteous. The dentists and assistant was knowledgeable in all the steps involved in the implant process. Dr Derek and Dr K were thorough in all the steps involved. Assistant Crystal was always friendly and involved. And pricing was easiest in the area. Recommend to others.
The pediatrics side is absolutely wonderful and I love them. They always take their time to figure out what’s going on and give you the best solution. But for a walk-in appointment they are absolutely awful. They are rude and treat you like …
The walk in express care had a long wait time but that was expected. The staff was very friendly and professional. The Dentist was very friendly and had a good bedside manner. He explained the procedure thoroughly and had compassion for …
Yet another excellent experience at Jordan Valley Dental Clinic! The dental hygienist explained every aspect of the new, high-tech X-RAY machine, and he cleaned my teeth both gently and very thoroughly. I left my appointment knowing I had received the best, personalized care for my pearly whites. 😁 …
No star would be a more accurate rating . DO NOT I repeat DO NOT take a child of any age with major anxiety issues to Jordan Valley Clinics in Lebanon , Springfield or Marshfield they are horrible . They even laughed at my high anxiety …
Our wait in the waiting room was quite long. We are trying to be on time for our appointments. It would be great if we could be treated with the same respect & kindness. …
The dentists at Jordan Valley are amazing! They are so sweet and kind! Dr. Todd and Dr. Casteel are the best. I Really appreciate them doing the nodules and lymph nodes check.
🙂 GREAT DENTAL REVIEW! My husband needed an immediate extraction. They got him RIGHT in, examined, x-rayed, and extracted. All with no pain and a very reasonable price. Will definitely be recommending them to everyone I know in the area. 🙂
They over charge after you have your surgery. They told my daughter that they couldn’t do her teeth extractions until the co-pay was completely paid. That’s fine.she payed it. Then 3 months after the surgery and MOHealth Net pays their part …
I love this clinic they are the best at everything they do whether it’s pediatric care or Adult care or women care, men care, eye Care, or dental care. My experience yesterday at the dental clinic was phenomenal and I enjoyed the end …
Check in time was very long but dental appointment went very smooth. Dentist was wonderful and very attentive to my daughter.
I have had a tooth extracted through the walk in clinic and the service I received was great but I wish they wouldn’t advertise that they are open till 7. I went in today at 3pm and was told they stopped taking anymore walk-ins. There was …
I took my son here in February for a root canal after months of severe pain only to find out today…in April…the root canal has to be redone and is already infected.
By far the slowest establishment ever. Was there with a broken tooth, in severe pain and I was the 4th person in the door and I waited over an hour, not 1 person was called up to be seen. I asked the lady at the desk and she said it would …
Can’t say enough about them Dr white saw my daughter for the first time my daughter as had a liver transplant and needs alot of dental work but we have been denied by medicaid med Dr white and staff and a guy named Ben was bent over …
DO NO WASTE YOUR TIME! They ARE NOT open till 7 even though it says they are. I walked in twice they sent me away. I am pregnant with twins and was in so much pain i couldnt eat. I took off work 2 days to try and be seen and they were rude …
We had an appt at 11:45am and waited till 2:30pm to be seen. Is it to much to ask to be told when you check-in that they are 3 hours behind our that when someone don’t show up for work you call your patients and let them know. Perhaps some …
Absolutely Terrible! Went to take a client to have a check up on her teeth,they just jumped right in and said :which teeth you having issues with?? We will just go ahead and pull them!” The dentist was unsympathetic,and didn’t even seem to …
This place is a joke! They do not know what is up and what is down. They send you to a pharmacy just to tell you 3 hours later that your insurance won’t work and you have to come to them. So why wasn’t I informed of this on the first or …
I am so impressed with all the staff at Jordon Valley. I just moved here from the West and there was nothing for the working poor. I had been in severe pain for 3 weeks trying to find a dentist to pull 2 teeth. From both people who helped …
Have always had a great experience with the dental department. I just live an hour away and wish I could get my appointment needs met all at one time instead of multiple trips. That is my only drawback, the distance!!!
Easy u get everything done n one spot but the wait time sucks and they make u do ur own check n while sum dudes stand there talking bout nothing jus making u feel the most awkward and that tablet ask u a million extra questions way better when the ladies checked u n
Took an Uber after calling to see if I could be seen for a tooth problem. They said yeah come on in. I get there and I wait a few hours and they tell me they can’t get me in. Cost me my Uber ride there and back and I still have a broken tooth.
Wait usually not bad. They have all been fairly nice minus my doctor who tried to more or less blow my symptom away because my arm was apparently not broke. I insisted something wrong and something to be done. All my tendons severed in rotator cup. (Shoulder). Surgery required.
My kids and I have been going to Jordan Valley for nearly two years now. Our doctor has always been great. The nursing staff -nurses to nurse practitioners – have been top notch. I couldn’t ask for a much better medical group to see our family!
Due to the fact that the doctor did not respond to my call yesterday and I have still not heard back👏🏽Dr. Easther,or Dr. Fryer.. I am now at urgent care with my daughter I will be looking for a new doctor office you obviously take on more patients than you can manage👎🏽👎🏽 …
If your time is valuable or you have other health care options I recommend you choose them. Being seen there reminds me of going through the line in a grocery store, quick and impersonal…after you’ve waited an hour! Don’t misunderstand …
I really do lunge taking my son here the doctors, nurses and receptionists make you feel welcome and cared for. What I’m not crazy about is that I can make a dental appointment 3 months in advance but I can’t call the women’s health center …
OK so The last 2 times we have been up there up there the 1st time was for a consultation we had to be there That was probably around 2 1:30 Didn’t get out of there until after 5 Or 6 had an appointment yesterday at 2 45 it was around 5 …
We went to the Dental Clinic as new patients and were seen immediately. Very professional, friendly and helpful. Zoomed through the appointment and had everything done that needed done, with all the information presented and left with no problems or questions. Will be having all our family’s dental treatment completed here.
I have gone to Jordan Valley off and on for over 10 years. I have time and time again been disappointed in their miscommunication between the people you talk to on the phone and the people in the office. From prenatal care, to pediatrics, …
So far the meetings and x-rays went well no work has yet to be done but a plan has been put in place however 2 months and 15 days out before another appointment was a little disappointing but the Dentist I must say is a breath of fresh air compared with the last two Doctors I had to deal with.
My brother had two of his wisdom teeth taken out at one time. They had not come through his gum yet, so they had to perform surgery. The doctor didn’t give him enough numbing agent, because my brother could feel the pain of the procedure. …
I posted a review after my first experience and it has only gotten worse, so I am going to write the timeline of my care to give a thorough overview of my experience. …
Express care is a joke. Waited over an hour in a room for a doctor to do a simple physical. Why bring a patient to a room if they are going to wait over an hour to not even be seen? You all are functioning as a hospital and your not. I could have gone to urgent care at Cox and be in and out in less time
The DENTAL clinic is nice and the doctor and nurse are very professional. Will be getting my 6 month cleanings done here now. I was very satisfied with my experience here at Jordan Valley Dental clinic. If I need fillings or other work done, I feel confident in their expertise.
I would like to take a minute to say how wonderful the dentist that I have had through out my dental plan. Dr Santiago!!!!!!! I would recommend her to anybody she is the best of the best. I was so nervous to even think about having to go …
Dentist Kelsey Alberg – I don’t normally write reviews but my experience today was very bad. To make a long story short I don’t have confidence in dentist Kelsey Alberg to work on my teeth. She looked away and wasn’t paying attention while …
2 hour wait for a 10 minute appointment to pull two teeth. Gave no meds like antibiotics, had to go back week later, wait 2 hours again for a 5 minute appointment saying “yeah you need an antibiotic “
There was a time I considered Jordan Valley a joke, but over the past year I’ve had more good experiences than bad. The billing department still needs some work but the level of care we’ve received as a family has been good, sometimes …
I felt very comfortable. If you are a little weary about going few to them have students/fresh out of school, don’t be!!!! They are vary professional with there job. …
Absolutely horrible service eveytime. Now they are trying to scam me. I prepay without insurance everytime. I have for years. I no longer can set an appointment because they’re saying I owe for a visit almost a year ago. Absolutley …
Went in with severe pain due to my tooth got a yeah its swollen and affected here’s some antibiotics nothing for pain ive been miserable since!! mind you i barely come to the dr less i need to well I’ve missed three days a work and I’ll be …
I’ve been taking my daughter here for a couple of years and my son had his wisdom teeth out at least 5 years ago. We are very happy with the service provided. The staff is always friendly and professional.
Well, I must say that the Springfield office has stepped up their selves in patient care since a few years ago.
It used to have snippy people with horrible attitudes up front, all the way to …
Came in to express care for a female issue. Waited 30 minutes in lobby then waited another 40 in the dr office itself. Asked for a female doctor and they didnt have one on staff at the time so basically wasted my time. On top of that the …
I would definitely recommend this Dentist to anyone! He did an outstanding job removing a tooth I thought I was going to have to have a root canal on. I was in and out in no time with very minimal pain. I’m extremely pleased with the care I received!
Today my 3 year old nephew had a dentist appointment and the dentist assistant that took us in was very mad, she did not tell her name to us or even want to speak to us. My little nephew has brain damage and had eye surgery a month ago, and …
So I went in just for a yearly checkup ( no cost through my insurance) and to set a primary care doctor (still no cost) anyways I get there 20 minutes ahead of time and sit 45 past my appointment. I get in the nurse starts asking questions …
The Dental clinic is the only place I have went at Jordan Valley. They are always very friendly caring making sure you are ok and they have done a good job keeping me as comfortable as possible.
My husband just came back from getting our 20 month old son his immunizations. Because of circumstances, we needed to get his 12, 15, and 18 month shots. My husband repeatedly told the nurse that he only wanted my son to have his 12 month …
I have been going to JV for a year. My daughter is 6 months old and shes been going here since she’s been born. However, I am currently in the process of finding a different pediatrician since Dr. Moore left. Things have gone down since …
The dental department is beyond wonderful I’m going through the process of getting dentures it’s taken a bit longer than usual because of COVID but they have answered all my questions and provided timely care I no longer dread seeing the dentist I recommend them anytime I get the chance
After dealing with Access Family Care for over six months in Joplin MO, I decided to try my luck and come to the dental clinic. …
I love Dr.Camejo he is the best doc there. He was joking around with us and made both my girl and I very comfortable cause he was explaining everything he was doing. Thing is is the receptionist have now screwed my fiancé and I over twice …
Dr Abby was numbing me for a procedure, she was hitting a nerve with the needle. It was causing an intense burning sensation to my face in the area right below my eye. It felt as hot as a match touching my face. I tried to raise my hand and …
DO NOT GO HERE FOR Pedatric dental. I would give negative Stars if I could. I used to love Jordan Valley but I guess they switched residents this summer and the new ones are very unprofessional. I made an appointment way back in April …
I’ve never had a worse experience at a medical facility in my life. They forgot about me on multiple occasions. They forgot to send out my urine culture. I asked for a new provider and never got it and waited ridiculously long amounts of time. I do not recommend anyone to go here for obgyn!
There should be an option for 0 stars. I have used Jordan Valley for years. Primary care, obgyn, dental. I mean I loved this place… until today. I scheduled an appointment for something very serious, mind you my NURSE PRACTITIONER called …
I have had an impeccable history with my doctor and never really had a problem in over a year. I get a new job last minute start and had to cancel my appointment. Now, because of this I tried to call, cancel, and reschedule, but of course …
They were able to get me right in! I was in pain, the staff and Dr Mike were Awesome!!
From the numbness, extractions and advice on a future plan. I was very pleased! Thank you for all you do!!
This place was amazing, and that takes quite a bit to say considering I went in for a wisdom tooth extraction after biting down on a pebble or something very hard in a cracker. I went in on Saturday 9/17 and they were quick, compassionate, …
I had a tooth pulled at Jordan Valley and within 4 days I ended up in the e.r. The pain and the infection have been going on now for a week so far with not much of an end in sight. The dentist was definitely new to the job and it took her …
The dental hygienist did a very good job. But the dentist, I was not impressed to say the least. I am still mad and I am still in pain. I had a filling done here and the next day I called because I was having extreme temperature sensitivity …
Jordan Valley and their doctors don’t give a damn about you.
I paid at time of visit. I paid for labs at time of visit. They found no problems. …
A $20 office visit has turned into $50 because they did not tell me what the labs they ran would cost, even after I specifically asked my doctor only to run labs if my insurance covered it. My doctor didn’t even figure out what was wrong …
One star off for very difficult and long wait time getting in to see the oral surgeon for consultation. Once in however, it was fast surgery set up and a FABULOUS experience! I’m a skeptic mom, and gave the staff a little bit of a hard …
Lindsay ,Carrigan and Dr Derek did a great job
Terrible Experience. Waited almost 2 hours past my scheduled appointment. The first 45 minutes, there wasn’t even a receptionist there to talk to and then had to wait in an extremely long line to talk to her when she did show up. Doctor …
I called 3 days ago to make an appointment to see the dentist to get a tooth pulled. I was told I do not need an appointment that the express care is walk in. I got there at noon today for them to tell me I needed an appointment because …
If you need medical help do not come here. They aren’t here to help you. All they care about is money. They want you to pay out of pocket for things up front and then reimburse you later. They won’t even offer a payment plan. Please. We go …
Pediatric walk-in is a joke! The guy over the phone told me they were taking walk-ins from 8am to 4pm. Showed up there a little bit after 1, waited and waited and waited. Talked to the receptionist and she went back and then told me that …
Took my boyfriend in to have a tooth pulled. He was too anxious the first time we went. The dentist and hygienist were very understanding. They gave him an antibiotic and sent us home. We came back a week later and the staff helped him …
Went for covid vaccine. They said walk in only. Filled out the paperwork and was told 20 minutes. Over 1 hour later, nothing. Watched dozens of people come in after me go through. Obviously covid isn’t a concern for this place. More …
I will never recommend Jordan Valley for mental health services. They wouldn’t keep to their schedule and I got shuffled around to different providers. This is one of the worst experiences I’ve had when it comes to this type of service. Extremely unprofessional.
I had an appointment for oral surgery to get my wisdom teeth pulled. I showed up on the wrong floor but got down stairs at 11. I took the medication 20 minutes before like I was told, and waited for them come get me. After waiting 10 …
I’ve been going to Jordan Valley for about 7 years now. I’ve had really good experiences with Dental and Pain Management. And even though my Primary Care Providers have changed a few times due to people moving on or retiring I’ve had …
If I could leave less than on star I would. The only caring person I’ve met was the super sweet finance lady named Allie. I went in and told the nurse I have several concerning health problems I wanted to discuss and she told me “I don’t …
I have went here twice for their walk in dental clinic. (Once being on a Saturday.). Both times were for teeth my regular dentist could not extract. I was in and out within an hour. The staff is super friendly, and very informative. It’s a two hour drive for me, so the fact that they are fast, and do a good job is very important.
I have been with Jordan Valley a long time. I had Dr Swords, the best Dr I ever had.
Now they gave me Dr Errabelli. Way different from Dr Swords. I have to call …
This place is so unorganized!! My daughter had an appointment last week for a checkup and a follow up today. The appointment today was for a filling. After traveling 1 hour in these COVID-filled times, I was told that they do not accept my …
i read the bad reviews and dreaded my appointment. i was in for a pleasant surprise. the building was modern and clean and everyone was very nice from the receptionist who checked me in, the nurse who took my medical history to Billie Scott …
My 16 year old had all her wisdom teeth taken out. Where I’m from the procedure is done differently. Almost everyone sleeps for days.
I saw everyone leave their fully awake. As for my daughter it’s the morning …
My son is 25 and has Asperger syndrome, he had to have all his teeth pulled and be fitted for dentures. From the beginning to the last step of this process it has been a pretty good experience. The surgeon was excellent made my son feel …
The staff was absolutely wonderful. The receptionist helped answer my questions and the dental assistant was super patient with me having my toddler with me. A lot of the ladies in the office took the time to sit with my daughter while i …
I used to love them but the quality of care has been slipping last couple years. Brought. My daughter home and looked at her mouth to find they drilled to my knowledge a healthy tooth and left it empty, there’s just a giant hole and now …
Came to emergency care dental and the doctor didn’t explain anything to me about my X-rays or give solutions. He was very rude and basically just told me to give it time. He was in and out in 4 minutes tops. When I’m having the worst pain I’ve ever had and my jaw is swelling.
My first experience with Jordan Valley, I had to get a tooth extraction done. Everywhere I’ve gone I’ve had issues and as soon as I went to Jordan Valley; they fully numbed my mouth and were quick and easy with the extraction. I did not …
I went in to get a cavity filled and my tooth is worse now than it was before I went in. When they gave me the numbing shots, they didn’t wait until the shots had numbed the area around my tooth before they started drilling. Now about a …
I have a son with disabilities we made an appointment here because he will not let them do anything without being sedated and first thing they wanted was an xray so it didn’t go well ended up having to walk out with him.
If I could give zero stars I would! I took my son to see the pediatricians. We only went five visits as they doctor completely brushed over our concerns. The major issues was billing. My son has medicaid and they charged him as needed, …
Jordan Valley is one of the best in Springfield Mo. They offer all services for all your needs. Dr. Matthew Stinson has been our primary care Dr. Since he was probably 1st starting his Career. You probably could not find as kind & …
I had an early appointment on a Friday and I was in and out in an hour for a cavity filling. Dr. Abby and her assistant were very kind and actually wanted to know how I was doing. However the receptionist ladies and gentlemen that were …
It was the best visit my daughter had. I was so proud of her but it definitely helped with the amazing and kind staff who cared for her. Best dentist ever!! Keep up the great work! Y’all are amazing!!
We didn’t have an appointment so when I called, the receptionist recommended we come in and just ask to be put on the pediatric triage list. We were seen fairly soon after checking in. (I had time to go set up a future appointment for …
Had an appointment at 130 at the dental area and I waited in the waiting area for over an hour, no one would tell me why I was waiting that long. If my child wouldn’t had been in pain like she was I would’ve walked right out. Never in my life will I take my children there again!!
I have be disappointed repeatedly by this clinic! First, getting through to anyone by phone is a nightmare. You get transferred 50,000 times and get put on hold for long periods of time before you can talk to the department you need. You …
Went here for behavioral health for my 8 year old. During my February appointment referrals were made for an evaluation and behavioral therapy. Had a follow-up in March for no reason. As I had not heard from the places with referrals. …
Specifically asked for a female doctor only as I needed to speak with someone about some issues I was having that I was uncomfortable talking with a male about. I was seen by a nurse, told her what was going on with me in depth and …
Would NOT advise anyone to get any dental work done at Jordan Valley. Every filling I’ve had done there has fallen out in less than a year. I also had an extraction done there and they totally ruined my gum around the tooth they pulled. I …
Very nice and clean facility. When we went in the doors there was a “host” that helped guide us to where we needed to be. The check in was self explanatory and quick located on a computer near our destination. The staff in the Oral …
Took them 45 minutes to take my wisdom tooth and a molar. no pain meds, the pain went away is less than 24 hours, This is how to get in, be there at 630 am to get an appointment, don’t bother calling at 7:30 just be there at 6:30 a.m.!
Kayla dental assistant and Dr Hyder were wonderful. It was a great experience with very nice people. Everyone from the time we entered until we left were very friendly. My grandson who isnt quite 2 years old actually cooperated with them also.
Madsen, Trent was rude. As soon as he came to the room, was speaking with high tone. The dental plan he had for my daughter would of not been the same for his daughter. I would not recommend or trust him as a dentist. …
Went in for dental care. Staff is friendly and knowledgeable. Prices are the best in town! They also offer a sliding scale fee if asked about. I have been going here for several years now.
My experience with the dental department was Really bad . I thought the dentist working on my teeth was a licensed dentist not a student . I would never have let a student work on me
Had my wisdom teeth removed and was supposed to be knocked out for it and was not even though all teeth were impacted completely. My right side of my face blew up to where my eye was black and swollen shut I still almost a week later can’t …
I had a great experience here. Smooth process, friendly folks. I recommend. I’d give 5 stars but there is always room for improvement 😀if next visit goes as good then I’ll update to 5 …
I was asked the reason for my visit to the dental clinic. I told them I just needed to fix a missing filling. They processed 40 dollars for an office visit. The dentist came in and said “we don’t do cosmetic on the weekend, only extractions”. Nothing was done. Why didn’t the front tell me this before they took my money?
Been going to them for years and they still mess my prescription up every month.
Great place , great staff
Just make sure you are not late.
They work well with my adult son with Autism
I have brought my daughter here several times for dental visits and have always had great experiences. Yesterday was the first time I used Jordan Valley Dental. …
Awful experience. Nobody was helpful. Was directed to make an appointment with the wrong department that couldn’t help with my issue.
I came to a doctor to find out what is wrong with me, not to be told I’m wrong …
Vary unpleasant experience, the staff in the dental department are extreamly rude, first my son got a referral to get his wisdom teeth out in June he finally got them out today, 6 months it took to get in. …
I’m on medicine to help my thyroid function. I’ve been 5old numerous times to not skip this medication.
I called Wal-Mart in ozark for refill. Then tried to follow up calling at least …
After check in I waited about 30 minutes to get my teeth x-rayed. After one hour later they told me we’re not going to have dental cleaning done today. It was rude for them not telling me beforehand that I was not going to have the dental …
They are so one hundred percent professional kind gentle considerate help you to overcome any obstacles that come your way like if you’re afraid of the procedures there right there to hold your hand I really truly feel very confident and …
Very efficient always close to being on schedule. All the staff and Eli do a Great job and are very patient. So glad to have this economical option for good dentistry care in Springfield.
Absolutely the worst dental care I have ever received. After savagely pulling my tooth it wouldn’t stop bleeding for hours never developing a clot thus developing dry socket. No attempt to help manage pain after telling them that alternating tylenol and ibuprofen is useless and just causing stomach problems.
Debi and Dr Vargas for my caregivers and they were professional and courteous.
My experience with Jordan Valley care over the past four years of my daughter’s life and my two pregnancies has been disappointing. They have been inconsistent with scheduling and communication. Messages that they told me they “marked with …
Staff is so kind and very helpful with the kids they explain thoroughly what is going on with the care plan and always answer any questions or concerns we have about a procedure. …
I have called several times trying to set up an appointment for my daughter because she has broken tooth and can’t get through to anyone.
Went in today due to me running a fever yesterday and not feeling well. My ears have been hurting and feeling nauseated. They took my oxygen, temp and bp. They i had a nurse come in, swab me, and 15 minutes later tell me I had covid and flu …
It’s really sad when someone needs a procedure done and can’t even get an appointment scheduled for nearly 3 months. I’ve called 3 times and keep getting the lie “we will call you”. …
Dr d and Sam were great very easy to make a plan and fallow thru with
I wish i had a name of the young black lady who extracted two of my teeth today, i even tried to call and give praise, and wanted her name so everyone could know how amazing she was! This woman is a miracle worker, and if i had it my way i …
We had the BEST oral surgeon and nurse!! They were so caring and kind! The admitting staff we worked with was also super nice and did their job quickly and efficiently! Over all my son was treated so well. We couldn’t have asked for a better experience. Thank you all so MUCH!!! Keep up the good work!
Top notch . Administration always does their best .Dr.Corban’Dr Wolfe ‘Dr Derringer ‘Dr DelCampo does their Best everytime .
Crystal Smith and Dr. K are just very sweet. They were very fast and super efficient.
I was referred to the clinic by MSU Care which is my primary care provider until I can sort out my insurance and they would not see me because I have no insurance and cannot pay anything. I told them what kind of medication I was taking, …
My Doctor ordered an ultrasound. I was pretty worried. Nurse Lisa was very helpful in getting my appointment scheduled quickly. The technician who performed the procedure was very kind and professional. The lady operator that morning was …
This place mostly has okay prenatal care. I’m giving ONE star because of ONE bad apple. He calls himself the administrator of fetal and maternal medicine. He is absolutely the worst human being in this medical profession. I am SO relieved …
Call the day before was told has to show up first come first serve, showed up 8 a.m. next morning was told has to make an appointment made one 145 showed up same-day 120, told the nurse pain bad enough in wisdom tooth is infected causing …
THIS review is for the dental care on children: horrid I would absolutely get a second opinion. They failed us twice and really gave us such a bad experience multiple times of giving them chances to fix it. I can’t even trust the …
Very rude & rough medical staff. My 8year old son had a tooth pulled and it was the worst experience. He was crying during the process, the lady dentist didn’t acknowledge him, ask about his pain or anything, she pulled the tooth out and …
The staff is a step above in attitude, kindness, and knowledge. I don’t like dentists but I will be going here from now on. I saw them take care of a special needs young man with skill and empathy. They were very efficient. This is now my dental home and my husband has decided to use them too. Thank you so much.
Jordan Valley Community Health Center, Behavioral Health, Substance Abuse Outpatient Program MAT: Yes, you! I’m calling you out! …
Worst dental care I have ever got do not go here. I went in to the emergency dental waited for hours to be seen. After four hours I finally was seen. It took them 45 mins to figure out how to work there own x-ray machine. Then after being …
Walked in with excruciating tooth pain, 10 minutes later I’m being seen and another 15 minutes later I’m one less tooth, but such relief. The first time fee was 80 and the medicine was another 10 after. I’m pretty impressed they were able to see me early without an appointment.
My daughter had oral surgery here. They were all so nice and caring and professional. They explained everything to me and answered any questions I had. It was a positive experience for us👍 …
Horrible!!! Rude and disrespectful!!!! They over schedule and don’t have no remorse for anything or anyone. Never again will I come bk nor my son!!!!!!
I changed doctors a few times. A friend told me about Jordan Valley and I’ve never been there. I thought they would take those with state health insurance. Everything is great about this place, you will have two or three would ask you …
The dental team went above and beyond what they had to do in order to help me. I appreciate them very much!
Went to get a filling done and ended up leaving with a hole in the underneath of my tounge. She claims I swallowed wrong but there is no way that it was my fault for her to be ao unproffesional. I now I have a big hole in the underneath of …
Everyone is great, so nice and engaging. My son looks forward to his visits!
In the past, the staff (other than the Dr) have been rude and acted “put out” when I simply asked for my new glasses to be cleaned.
Today I called to make an appointment for another eye exam (Two years later). …
Everyone in dental department were great. The medical help desk not so much.
I’ve been waiting on my bloodwork results for 3 weeks now. So I call for the 20th time and they tell me that my doctor went home for the day (even though it’s only 3pm). Then they tell me that they’ll be back in on Wednesday (today is …
Jordan Valley is a great resource. We had been calling for an appointment for a new patient dental exam. An opening came up that morning and we had less than an hour to get there to make it on time. We were a little late because of the …
In checking in, this facility has made such improvements that you feel very safe and calm. I love the new of a beam on the floor for an interactive game with just using your feet. The desk staff was extremely helpful with providing …
If you have any other option do not use this dentist. I had an abscess under a tooth and was in quite a bit of pain and when he injected the lidocaine solution he injected it strait into the abscess. But my mouth wasn’t going numb so he did …
Evelynn in oral surgery was very friendly and informative!! Would definitely recommend!
I went in today to have all four of my wisdom teeth removed. My oral surgeon and his nurses did a great job making me feel comfortable as I was very nervous. The procedure was quick and easy.
Just got a new doctor, had my first visit. Was told my prescription would be ready in about 24 hr cause it needed to go through insurance(dr., nurses, don’t say this unless you know it to be true). Called 3 days later to be told they don’t …
I don’t get why people say anything bad about this place… I was amazed on how nice and helpful the whole staff was. I checked myself in and sat down only to find out I was in the wrong part of the building. The lady up front asked if I …
Good enough if you have a common cold but anything beyond might as well be brain surgery; they’ve gone downhill since adopting popular medical policy over personal patient care in post John Bentley Era. …
Dr Derek and Lindsay took superb care of me. I would highly recommend these guys.
The dentist I seen was amazing. His assistant was very sweet n she did all she could to make me comfortable. They were the best.
This place does it all! Family planning, women’s health, WIC, dental services, addiction treatment, behavioral health, and primary care physicians. Not to mention they open early and close late, so you don’t have to take off work in order …
I had my reservations about Jordan Valley Dental. The reviews either say they’re great or terrible. I’ve had a lot of dental work throughout my life and feel it important to make an honest and experienced review of this clinic. Short …
Had a great experiences with getting my teeth cleaned by Dr. Vargas and assistant Jessica😊😊 …
I’m only giving a two star because the Dr I saw was amazing and answered all my questions and didn’t make me feel less than a person. I would give zero stars because they have a theft problem at the check in station. I paid the 50 dollars …
This place sucks.. Shotty work. Also, I find it disgusting that this business expects its patients to respect their time, but doesn’t respect the patients time. Pretty sure this is some kind of medicaid sceme. 0 stars.
Dr white and Eddie were fricken phenomenal! My son has a lot of anxiety and sensory issues and I have never found somewhere who handles these things well. 100% will always recommend this team. 👌 A+++++ …
Jessica and Dr. Vargas helped us get in quickly and gave us well informed options so we could get the best care
I’ve tried to get into the dentist for the past month and everyday is the same thing and some new excuse as to why they can’t get me in for new patient care.
Dr. Jackson is the best! I’ve always been scared of dentists and she’s done the whole process of dentures with me. Very professional.
Worthless waste of taxpayer money. You can’t get an appointment. They won’t make an appointment. If you are disabled and need to schedule a ride… Too bad! …
Had Dr Varges today and assistant Jessica and they were amazing. I had a great experience!
I love all of the people here. They’re great,nice,helpful staff. I would recommend them to all. Miss.madi is wonderful and kind.
One of your employees driving on 44 a white Toyota was tail gating and driving very recklessly. speed limit here is 55-70. We’re going 80, she was pushing over 100mph wiping her car around everyone. She’s white female, younger, blonde hair wearing pink sunglasses. She sucks.
Good attitude crystal smith she made me feel very comfortable 🥰🥰very happy Dr Derek I recommended …
The appointment went great loved the doctor. But I have to have my teeth removed from a hospital. I have the money and was told that the hospital would submit to insurance and get remainder from me. It’s been 3 months. I’ve contacted …
Oral surgery (Kennedy) was a pleasure to deal with she was super sweet and had a great personality
Every time I’ve ever gone here there are maybe 1-3 people ahead of me and I always have to wait over an hour. Incredibly slow for trying to be an express walk in clinic I do not recommend if you can find anywhere else to go do it!
My dental assistant Crystal Smith was very helpful Dr. Derek was awesome
My son need to see the emergency Dental today, after waiting patiently for the SMILE SPOT to help with his teeth, absolutely terrible place. We went in, the lady doing temps was absolutely kind to us and showed us where to go, the …
This was my first experience at their dental office. I could not have been more pleased! I didn’t wait long, when there was an insurance issue the nice girl at the desk looked into it and resolved the issue. I saw 2 dentists due to my …
Mercedes’ and Dr. Todd did A Great job taking care of my sons teeth Today. 🦷 😎. Thank you 😊 …
Dr. Jackson and Madi are awesome!! They have always taken extra time to make sure everything is done perfectly and I greatly appreciate all the hard work they do! I highly recommend them to everyone!!
I had to get dentures and my team was amazing! I felt zero pain during extraction and have been back for adjustments several times. The technician and dentist were compassionate and caring through the entire six month process.
They pulled the wrong tooth and 5 days later extraction site is extremely sore (not dry socket) and tooth they were supposed to pull is way worse then last week. On top of that, they didn’t explain aftercare just handed my a paper with …
I had come down with a seriously painful infected molar over the course of a month and could not find a place that was under $400 and none had immediate openings. The pain got so bad I ended up going in Jordan Valley at 7am on a Tuesday. …
My daughters appointment was at noon and come 2:30 we were still waiting. The nurses were not profess at all they didn’t even have the courtesy to keep us informed what was going on. My daughter got sick because she went so long without …
Dr. Bowman and staff took amazing care of my 5 year old autistic, foster daughter. She had to have some extensive work done and didn’t shed one tear. They made sure that she was comfortable by coming in and talking directly to her before it …
I didn’t know if I was gonna be able to get anything done on a walk-in to help with my cracked teeth since it wasn’t a real emergency and it was just painful to me. All the staff were super friendly. They were able to help me apply for …
Crystal was very friendly and caring! Dr. Perez were gentle and the wait wasn’t too long. Waiting room and offices are clean! Would recommend going to Jordan Valley Dental! Thank you team Dr. Jackson
Hard to make an appointment but they do a lot to help the lower income community of Springfield. Very nice people who care
I’m writing a review about my dentist experience. So yesterday I went in for my 4pm appointment, and normally I do not bring my 1 year old since he can’t sit still for too long and it was going to be almost two hours. But the babysitter …
Jordan Valley dental in Springfield MO dental wanted me to wait for six months and keep coming back on five different occasions to get dentures after getting all of my teeth removed
Very great experience! All staff very sweet and knowledgeable. Made my daughters feel comfortable. We drive up from branson
Honestly the worst place I’ve never been to. Denied me prenatal care because I couldn’t urinate. They lost my information over two times in a row. Everyone has horrible attitudes . If I could give zero stars I woulddd.
I have been to several doctors and dentists here between the kids and I for different health needs. Everyone always goes above and beyond and has been a good experience.
Everyone seems really mad, no one seems to greet u with a smile and won’t allow u to see specialists unless u have a primary dr there, they want u to pay ungodly amount for meds that keep u alive and are rude disrespectful and little help …
Members were very rude I’ve had a referral for surgery they continue to tell me they can’t tell me when my surgery can be scheduled or any awnsers at all and my face has been swollen for weeks and been on antibiotics
They were great and treated me with respect and listen to what I had to say and they did excellent work .the team and Dr. Was excellent only thing to get in for a appointment took fore ever
Packed up 2 small kids and my husband had to take off work to get me to my eye appointment. Got stuck in after school school traffic and was only 5 minutes late and they refused to see me. My eye has some sort of growth and is in pain. Awful, unhelpful place.
Dr. Hail was absolutely amazing removing my tooth, he talked to me through the whole process so I knew what was going on, he made sure I was comfortable which is very much appreciated since i hate going to the dentist
Jessica and the rest of the staff was great I never have any worries about coming up here and getting teeth worked on I highly recommend her and the rest of the staff
Completely unsanitary, sick nurse who refused to wear a mask, or wear gloves, also not washing her hands. Have contacted lawyer for malpractice.
I love that it’s all in one place and my doctor and my behavioral health doctor is amazing and actually listens without judgements!!
I’ve now been fat shamed twice here, along with being shamed for having a miscarriage. The Dr shoved my ovulation journal away and straight up told me she didn’t care and got mad cause it wasn’t a calander like she wanted. I will NEVER be going back. Enjoy the 50 dollars you charged me to make me feel less than human.
They have a perfectly insulated system to where if you do have a problem (which you will, be it calling the correct prescription in or what have you) that you won’t actually be able to get it fixed. I’ve called 5 days in a row for them to …
Most of the staff I have experienced has been pleasant but this last lady was not. Hygienist Sherry was not thorough, she was very ruff and hurried. She was extremely harsh with the water pick, scraping pick and tooth floss causing …
Jordan Valley, The only thing this place does is drain goverment money. I know of at least 2 people that begged for help to get off opioids and Jordan Valley turned them down. It’s all about the Benjamin’s baby!
Dr.Casteel and her dental assistant Gracie amazing work. Had my first root canal and crown done yesterday on July 11, 2022 they work on my tooth and procedure went well. Dr Casteel and her team works hard I want to thank them for doing good dental care on all of their patients.
I’ve been trying to find an ob that works with my schedule for months. I scheduled an appointment with one through my insurance provider who assured me several times of who my appointment was with, this was important to me because I am not …
Our experience with almost every Jordan Valley staff member was a very professional and compassionate experience. The greeter’s go above and beyond in GREAT customer service. Dr. Alexander was professional and actually listens to his …
The dental emergency is a joke. I called because I have a chipped tooth causing extreme pain and starting to swell. They said spot were full and to call back at 645AM the next day and to be seen that day. I called and they advised the …
The absolute best dentist and staff on Missouri! Friendly, caring, and the best! If I could give more stars I’d give a 10+ they didn’t so good with my son who has Down syndrome and wouldnt let anyone touch him. He loves them and I would recommend them to everyone!!!
Dr. Todd is the best dentist I ever had, I’m so glad I found him. He is very nice, friendly and made my smile beautiful. He really does do dental work with care which I really appreciate and makes me feel comfortable. Only wish he did dental implants, I think you would do wonderful. Thank you so much Dr. Todd🤗 …
First of all if there was a zero star I would leave it they brushed my sons teeth and then the lady left us they left us in the room alone for an hour and 15 minutes completely alone and then my daughter was in another room getting her …
Very personal dental care provided by Jessica! She truly cares about her patients. Thank you!
My son needed counseling and help with substance abuse. He was trying to put his life back in order and suffered relapses after many efforts to stop. The behavioral health department started out helping and he was feeling he could do it. He …
I truly love this place. Such great staff, and amazing understanding people. I’m a hard patient to deal with with medical issues as well. But JV just seems to ALWAYS make me feel more then “just a patient”.
Very pleasant experience. Only sat in the waiting room for 10 minutes before they saw me. And had a wonderful assistant named Jessica that helped out tons
My vision appt was great. From check in to checkout, everyone was friendly and helpful. Tonya, Denise and Dr. Duncan are a great team.
I Had a great experience at Jordan valley! Dental assistant Jamie was quick to find the resources i needed for my daughter in a timely manner.
Jessica at Jordan Valley Dental was super kind while I had my new patient exam! Very informative and helped calm my anxiety about being at the dentist. She had a very positive attitude and kind personality!
Ive gone here my whole life. Excellent facilities, friendly and professional staff. The oral surgeons have always been good to me.
Oral Surgery. They were very friendly and made me feel very calm about the surgery. The wait time is not fun but there are a lot of people so it’s understandable.
I have been trying to get in to see the dentist for a long time. I finally got in crystal smith was very helpful and gave me great advice and the dentist was very good. I would recommend dr k
Dr. Derek while starting with the shots he made it 100% better than my last visit., Debi Jo, was very helpful and informative about my teeth, and she was very kind with my whole visit and time at Jordan valley.
I don’t have a lot of experience with the new dentists that work at Jordan valley but I can say our DA Anna B. was wonderful and very patient with the kids. ❤️ HER!
Great and friendly staff. The facility is very clean and well taken care of. Was in for the dental side and they even make me feel bad when i had questions or had my anxiety rise. I look forward to visiting again in the future.
Being in a video conference or “Zoom” as it is called was a different experience for me. The therapist was/is pleasant and easy to talk to. The sessions seem to be very short, less than 30 minutes. The social worker/ therapist I saw was …
I had an appointment yesterday for my grandson which I made physically 6 months ago. When I get there they tell me his appointment isn’t until Jan 2023. I have an appointment card to prove yesterday WAS his appointment. I walk with a cane. …
411 states no professional dental in Springfield,Mo. My parents told me call for my mom refused appointments stated full of overbooked with appointments. Started calling Febuary last year. How proven competent peoole refuse delay …
Amanda Wright if you don’t mind me asking do you have Medicaid? If so what dentist did you change to that takes medicaid??? …
Go somewhere else for dental. Went to get a absent tooth removed, after xrays they left me in the room one for 30 minutes. One the dentist walked into the room i asked what tooth was abscess. He said it could be any of 3 and started tapping …
Let me start by saying my (now former) primary care doctor, Dr. J Kaberline, is fantastic, and I am very sad to have to switch hospitals due to the negligence of the Jordan Valley staff. My pharmacy sent over a refill request that took 3 …
Completely changed my prescription last second without consulting me. I can’t swallow pills whole, and the dentist told me he would order me a liquid medication. Not only did the medication come as a pill but a completely different drug …
0/10 would never recommend anyone! They don’t even deserve one star! They have scheduled me twice now for the wrong thing! (A filling ) that I don’t need done! & all I’m trying to do is get my teeth cleaned! I’ve taken off work early twice …
I was asked to come in 30 mins early. My appointment with the doctor was at 3:40 so I went in at 3:00 pm. I sat in the waiting room for one and a half hours before going back to a room. The lights were turned off while i was sitting there. …
JV is such an amazing place!! The dental staff always treats me well and creates a fun and enjoyable time. I always panic with dental visits, but they made me laugh and made the environment open and soothing.
I have no problem with the Drs and most of the staff. What I do have a problem with is the check in lady. She chews gum with an open mouth. She will sit and look at you as she smacks her gum. I can not stand to talk to her as she does that. …
Most of the staff is super friendly and helpful. However, I got sent to a different building to be sent back to that first building and instructed to bypass the front so we weren’t sent away again and my son could recieved treatment. Seemed …
I highly recommend Jordan Valley for kids dental. I brought my grandkids in for their dental appointments and had no issues at all. The dentist and the assistants were great! They were so kind and pateint and truly cared about the kids. Thank you so much Jordan Valley Kids Dental!
It was fine while I was going the doctors there and now that I haven’t been back in a YEAR I still haven’t been able to get my 2 yr old sons medical records after sending the form 5 TIMES! So unless you want to only go to this hospital for …
First time going to Jordan valley oral surgery. They were very nice and willing to work with us and took the time to listen. Even though they are very busy, they didn’t rush us at all. Looking forward to our next visit with Kennedy.
These have got to be the nicest dental employees I’ve been to. The novacaine shots were painless. The 2 fillings are great. The most understanding & accommodating people. ❤️❤️❤️❤️
Dr. Derek, Sam and Whitney were my team today at the dental clinic and I didn’t have any issues with them. They were pretty polite to me and they did my work. The only thing I wish is that I could get a deeper clean.
Jordan valley has the most incompetent employees ever!! They treat people rude. They treat us like we have no sense at all. I have been going to Jordan valley because I love my doctor. My doctor got transferred to another location. So I …
They were nice, but I got a root canal done and it took almost 4 hrs. It seemed as if the dentist I had was brand new. He had to get help like 4 times, the numbing started to go away and my tooth became so painful. They also cut the skin …
Dr. Casteel spent the time to give me the best possible crown versus an adequate one. One person didn’t show up for their scheduled appointment and she kept working on me instead of making me come back to finish another day. I can’t express …
I just want to publicly express my deep appreciation for my Nurse Case Manager, Shay. Every time she follows up with me She is kind, considerate and goes the extra mile to assure my medical needs are being met. She truly cares about what …
Jordan valley always has a negative connotation when anyone mentions them, but I have had nothing but great experiences here. Dr White at the pediatric dental office is phenomenal. We’ve only seen her a couple times now but she has taken …
I used to love this place. I have been coming here for years. I have been through a lot of trauma and I was told by many people to get some counseling. So I made an appointment. The counselor/under cover cop saw me one time and I shared my …
My 9 year old seen pediatric dentist Dr White and her assistant Anna. They were wonderful with my child, they kept him calm and encouraged him the whole time. The procedure of filling my child’s tooth was fast and from my child himself, “painless” they were caring and just plain amazing!!!!
Everyone was friendly and courteous. The dentists and assistant was knowledgeable in all the steps involved in the implant process. Dr Derek and Dr K were thorough in all the steps involved. Assistant Crystal was always friendly and involved. And pricing was easiest in the area. Recommend to others.
The pediatrics side is absolutely wonderful and I love them. They always take their time to figure out what’s going on and give you the best solution. But for a walk-in appointment they are absolutely awful. They are rude and treat you like …
The walk in express care had a long wait time but that was expected. The staff was very friendly and professional. The Dentist was very friendly and had a good bedside manner. He explained the procedure thoroughly and had compassion for …
Yet another excellent experience at Jordan Valley Dental Clinic! The dental hygienist explained every aspect of the new, high-tech X-RAY machine, and he cleaned my teeth both gently and very thoroughly. I left my appointment knowing I had received the best, personalized care for my pearly whites. 😁 …
No star would be a more accurate rating . DO NOT I repeat DO NOT take a child of any age with major anxiety issues to Jordan Valley Clinics in Lebanon , Springfield or Marshfield they are horrible . They even laughed at my high anxiety …
Our wait in the waiting room was quite long. We are trying to be on time for our appointments. It would be great if we could be treated with the same respect & kindness. …