J. P. Mascaro & Sons is a fully integrated solid waste company, providing collection, transportation, processing, disposal, recycling and composting.
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
2650 Audubon Rd, Norristown, PA 19403
(Translated by Google) It
(Original)
Lo
Beautiful building
The Service sucks….
Excellent
On time, courteous, thorough
best company whitetail sucks
Horrible. I wish I could have another company take care of our trash.
They have now damaged my car twice when collecting garbage
Always great service and I hear their business is “picking up”
“If it’s service, it’s us.”
YEAH RIGHT. They haven’t been on my street in two weeks!!
Tell your drivers that the left lane on highways are PASSING lanes and stay in the right lane if they are not passing cars in the right lane
Absolutely horrible service. The township of Lower Providence forces us to use them. They are never on time or never show.
They can’t deliver to me trash bins for two weeks
Its going on three weeks now and they have not pick up my refrigerator so I started to plant flowers in it
Beware of this family.. the don’t care about you, can’t belive the are still in business.. very unprofessional self centered people.. costumer service is non existing.
Trash left in the bins after being picked up. They don’t empty the bin but pick up from the top.
Worst trash company ever they are rude on the phone and they forgot to pick up my trash at least 15 weeks in 2 years. Use a different company this one is not worth it
WORST CUSTOMER SERVICE EVER. THE HAVE NO CLUE WHAT THEY ARE DOING. THEY WILL ALSO THROW YOUR TRASH AND RECYCLE BINS IN THE STREET. I HAVE HAD TO REPLACE 3 ALREADY IN THE PAST 7 MONTHS.
They picked up everyone’s trash on the street but mine. I called and they said they would send them back to get it they didn’t .
Failed to pick up our trash today but every one else on our street had empty trash bins. Now wind and animals are causing the garbage to get everywhere, UNACCEPTABLE!
This company provides good service. Every time I call, I have gotten a prompt response. Just called for a new can. They are delivering Thursday!
J P MASCARO HAS DOING A GOOD JOB PICKING UP TRASH & RECYCLE. PEOPLE NEED TO UNDERSTAND THAT TIMES THEY CAME LATE OR DIDN’T PICK UP UNTIL NEXT DAY WAS DUE TO COVID19 PANDEMIC AND SNOW STORMS. MANY WORKERS CHOSE TO COLLECT UNEMPLOYMENT THAT …
Absolute worst company on the planet. Worst part is they answer the phone without any issues and then proceed to lie that someone is coming to get your trash. They miss my trash every other week. The worst
They just ride around and harass the community residents
I have been asking for a trash can for weeks and they refuse to send them, but still expect us to pay the bill… they monopolized the collegeville and surrounding areas to make sure they have contracts that won’t allow you to get a …
If it is service…it is NOT Mascaro.
Pathetic – Our trash and recycling is missed more than it’s actually picked up. They are “scheduled” to pickup twice a week, but we have to call constantly and complain about missed pickup. If I could give “0” stars I would.
I find it appalling when a company like Mascaro has local townships in their back pocket . Why is it that LP Township forces residents to use Mascaro when other providers offer better pricing and service. If residents are forced to use one company they should receive group rates.
please tell your truck driver that was passing joseph street and magnolia street to stop at the stop sign or slowdown while going through the stop sign. this was at 1:07pm 6/17 and did not even slow down. that is unacceptable. please tell your drivers to stop at the stop signs.
This is the worst company our community ever had for garbage pickup. They never pickup my garbage. I have to keep calling them and our community manager every week. Our Facebook community group is full of complaints. I would not recommend this company to anyone.
Worse Company I have ever dealt with. My residence garbage has been seating front of the house for 4 days and I have made numerous phone calls to the main office, it seems like they don’t even bother to pick up the garbage.
This company is a joke. They miss my garbage pickup more often than they pick up. They used to come back and pickup the missed garbage, now they don’t even respond to my emails. I am stuck with them because the community has a contract with them.
The Sanitation Workers That I am Familiar with Are Impeccable! On time, Work in Every Weather Condition, Helpful , Pleasant, Efficient
The exact Placement of cans,or Tipped over cans are Irrelevant! These Guys Work hard!
Won’t pick up trash for anything! This company has neglected to come pick up my trash to where it builds up and raccoons tear it apart!!! Terrible company!!
Our community uses these guys for trash pickup and they are the worst. They never pickup my trash. I have to call them every Monday and sometimes they come back to pickup my trash but most of the time all I get is excuses.
I dragged a very heavy piece of old furniture to the curb, a tall, dining room piece. I wondered if it would even be taken. I watched as three or four prepared guys backed up the truck and dutifully loaded it in. The piece cracked right in …
I have been a resident of Lower Providence for over 10 years Over those years I have had great service Recently my wall was hit on trash day. The house is located on the of a cul de sac. A four foot section of block wall was dislodge. . …
I am completely fed with Mascaro trash & recycling services!! If the borough didn’t contract with them I would pay the extra $$ to have someone else pick up. Every week its something else. I’ve been trying to get rid of a childs pool for 3 …
For the past 10 years service has been great. However the new kid only picks the trash out by hand, doesn’t dump the whole can and leaves bags at the bottom of th can. I’m paying you to take it not leave it. …
The worst company ever as of today my recycling still hasn’t been picked up. U win the contract bc ur the lowest in our township but can’t even do ur damn job. We used you before and was a major problem you would think that u would learn a …
It’s been 5 count them 5 days and our trash has not been picked up. We now have maggots in our trashcan due to this oppressive heat this past week. This is not the first nor the second time this has happened and it’s getting old especially when you pay for their “service”. Please come pick up our trash!!!!!
Overpriced. Shop around, they charged me $717 for a 20ft dumpster for 7 days, never thought to shop around, I called multiple other companies after the fact and their prices were between 450-499 and they were all for at least 14 days. Also …
Ironically enough, the service I get from Mascaro in Pottstown is hot garbage. We only have once-weekly pick up and there probably hasn’t been a entire month in the year since I moved in where they actually took all of the cans I put out. …
My trash can broke several weeks ago. Since then I spent at least 20 minutes on the website trying to find a way to request a new one. There is no easy way to report on the website but I did finally find a way to send a message. No reply. …
Just moved a few months ago, and several weeks in a row the lazy workers Have only taken Half the cans Of trash I leave by the curb. I have checked with the township and the JP mascaro website to make sure I am following guidelines on what …
If you want trash and recycling still in the bins after being picked up look no further. They are almost as bad as The City Of Philadelphia. And they love throwing your trash bins where ever they feel like. Hopefully Whitemarsh Township looks into another trash pick up company sooner than later! Terrible Service
I live in Norristown and have had no problems with trash service.
As a matter of fact I am in the property management field and this is one of the best trash service companies our there. Trust me !
They never empty the recycle bins completely. Today they left the whole bottom full of trash & let the neighbors trash blow all over outside. Please have their boss explain to them that trash p/u means completely, this is about the sixth time it has happened.
I recently called the company to complain about the fact one of their employees took our recycling AND the large plastic can we were using for recycling. We had written “recycling” all over it and had used it curbside for several months …
Worst trash company ever, the trash is piling up because they haven’t picked it up in 3 weeks
I think we can all define the word service as : to perform a service or services for (someone). This is just the physical side of service, this doesn’t touch on the side of customer service. …
At first these guys seemed awesome. They were really nice when selling us the service, friendly when answering the phone, and they made great promises for their service. Then the “service” actually started. My trash was repeatedly not …
They are just terrible. Asked for a new trash can and was told it would be delivered on 6/15/20. No trash can. Then on 6/30/20. Still no trash can. The men who pick up the trash break everyone’s trash cans in the entire neighborhood. They …
Not reliable ! Pay twice a week for trash pick on Tuesdays and Fridays and once a week( Tuesdays ) for recycle waste.Charge us over $100.00 dollars a quarter and the trash company either does not come on the day they are supposed to or does …
We have an awesome team for my road in Audubon. They always provide great service and are a pleasure to deal with when we have large loads of trash and recycling some weeks. Dealing with the office can be tricky but they respond promptly to …
They missed my trash, I called and they come around to pick up right away. Great Service!
I worked for this company for almost 2 years it is a total joke . The truck do not belong on public roads. They are fixed with used parts and zip ties so the managers get there Christmas bonus Some of the managers should should be fired …
Horrible service. Sometimes trash doesn’t get picked up at all. Sometimes they just take the trash off the tops of the cans and leave them half full. Call to complain and you get a sweet lady apologize and suggest tying all of the bags …
Worst customer service for any business I’ve ever seen, period. Two scheduled pick-ups per week and haven’t seen them in three weeks. Trash bins have been out all along the street for the entire time. When they do come, they leave bins …
J.P. Mascaro & Sons provides garbage and recycling removal for the city I reside in. They have not picked up my garbage and recycling in almost two weeks. I have contacted their local office as well as their corporate office requesting them …
Thursday regular trash pick-up. They have skipped our street several times and this day we called the office to say to send them out they missed our street. The person came back turned around in the street and never check the trash can …
I had a simple request – I have moved into a new community and they are the trash and recycling provider. The trash bin that was provided in this new home had no wheels. I have now requested 3 times since I have moved in to have this bin …
Again and for the 6th time in the past 3 months my trash was not picked up. I watched the truck pass my home and go up to the top of the street pick up all the trash from neighbors and then pass my very visible trash can without emptying …
According to Lower Providence township website mattress pick up must be wrapped in plastic and will be picked up the 2nd day of trash collection for that week. I have a mattress that I put out for Thursday’s collection. It’s wrapped in …
Put out trash on designated dates and they do not pick it up. The bill keeps going up yearly for poor service. I have to call for them to come get it. I leave a message and I get no call back and they don’t pick it up. It just sits out till next trash night and now they are missing whole blocks at a time.
Our trash has been picked up on the assigned day once in last 12 weeks & that only happened after they skipped an entire week. They have not collected recycling (they mixed it with the trash) for the entirety of 2021. …
My trash and yard waste sit by the curb for days on end, never knowing when they’re gonna show or what they’re going to take. Now today they finally take yard waste, after 2 weeks by the curb, and shockingly the bags broke so I had to go …
I put out stoneborder stone border from my garden which was broken to be removed for trash. It was in a neat pile on the curb. These a******* took them and threw it all over my yard Completely unprofessional, if my township didn’t make me use them I would not
So unprofessional!!! The driver almost hit my car while turning if I wouldn’t of beeped multiple times he would of never even seen me.. you would think he would of apologized but instead he cursed at me.. so unprofessional and …
There was a long period where getting trashed picked up on the schedule days was hit or miss if at all. Then they neglected to send a bill after the first year and tried collecting later on as a lump sum. Between poor service of leaving the …
With all this negativity I would like to comment on the positive note.. Today my yard removal crew stopped and put 4 yard bags in tthe truck. About 10 feet from the bags was another pile of branches that I haven’t yet bagged. This …
Constantly skip pickup at my house. When they do pickup, they don’t empty the can fully. I’ve had 3 cans destroyed because they leave the can in the street. …
These people work so hard everyday. They deserve so much love and appreciation. Just ignore if sometimes they forget to get something…Hats off to you sirs specially in our street in 3rd avenue. Thank you for always helping us with our trash everytime
They throw your bins in the road, in front of mail box, in the driveway. Couldn’t possibly put it back nicely. I’m not on a busy, high traffic road either. Unfortunately my township has a contract with this company. A contract I hope they will break when the time comes.
I pay my money – and you guys don’t do your service. Pick up my trash, or I will start a petition for Pottstown. You guys are just horrible. More than 3 times you haven’t taken my trash. I have a camera, my can is always on the curb, and so …
Very glad my municipal contract is over with JP Mascaro. Almost monthly they would leave a full can of trash and I would call and they would promise to come back out. Most times it took 3-4 calls. This time, I tried many ways and they said …
The Norristown route supervisor is the best thing that has happened to your company in a long time, we were in desperate need of a new toter well not even 24hrs later we have a new one. I am happy that he posted it shows that the company …