Jupiter Medical Center Urgent Care

Jupiter Medical Center Urgent Care

At Jupiter Medical Center Urgent Care, we offer convenient walk-in care as well as extended weekday and weekend hours. Whether we are treating you for a minor infection or helping you establish a corporate wellness program for your business, Jupiter Medical Center Urgent Care will help you promote and maintain a healthy life. Our services are available to anyone seeking immediate and effective medical attention. Visit us whenever you are experiencing a health problem and want quick actionappointments are not necessary. We offer a full range of diagnostic and radiology tests that are done on-site, allowing for faster results and more efficient treatment. Visit our Jupiter urgent care clinic today for all of your urgent care needs!

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Jupiter Medical Center Urgent Care Reviews ( 116 )

  1. To say my experience was bad would be an understatement. I have a child on the spectrum which I made everyone aware of. That I would sign him in and bring him in when a room was ready to have an easy transition since he is deathly afraid of …

  2. Front desk lady was very rude and unprofessional so rude i don’t know if she had a bad day or is just a horrible person I wouldn’t go here if it would save my life

  3. I’m shocked to see this location even has 3.1 stars. Horrible customer service over the phone, extremely rude. Was hung up on by whoever was on the other end of the line, I would put their name on blast but she didn’t share it with me…. shocker.

  4. They are so rude and act like they are doing you a favor and not as if you just spent a good amount of money for a service. Not helpful at all. Don’t come here, I highly regret spending my money here.

  5. My wife’s words ..Front of the house very professional.Back of the house very unprofessional .. Went there with flu like symptoms but tested negative.. Wasn’t even examined professionally didn’t really want to give me any medication.. Went …

  6. Wife needed COVID-19 testing prior to her procedure was a hour wait in car drive thru till tested, only problem is they take drivers license out of ones site violation of STATE LAW

  7. No matter how sick you are , be ready to wait . All i want to do is sleep yet I’ve been here for an hour . They are too slow , doctors really need to work faster , if your sick do you really want to sit in a room with a bunch of people …… like common .

  8. by far the worst and dirtiest walk I clinic in the Jupiter area , there is a much cleaner clinic one block over and have staff that actual respects patients and doesn’t just want your 50$ co pay, and before you use the covid excuse I get its stressful but you were just as bad before.

  9. Dr. Michael is more concerned with his paperwork then helping patients in serious pain. He tried to ignore me when I asked if there was a sick bag and that my boyfriend was going to vomit.

  10. I WAS THERE LAST WEEK . BECAUSE I DON’T FEEL GOOD. THE NURSE WAS TO RUDE SHE SAY ARE YOU HAVE COVID SYMPTOMS. I SAY NOT FEVER BUT SORE THROAT. SHE SAY OK . FOR THE TEST WILL B 199.00 YOU HAVE THE MONEY. I SAY TO HER I HAVE INSURANCE SHE …

  11. Went on Monday feb 8 for a COVID test And still we do not have the results. Are you kidding me? Still no results and it’s six days later and they tell you 3 to 5 days. What is wrong with this place? Don’t go here.

  12. We arrived early evening on a Saturday. The staff was fantastic ! The intake was quick and efficient. My daughter was seen quickly and we were in and out within an hour. This was a great experience.

  13. Stay away from this location , go to Donald Ross or Abacoa . PA HUBBS very unprofessional upon meeting . Looked tired and half asleep . Everyone in this location is a PA , or at least you don’t see drs here . I had a bad upper respiratory …

  14. I came here for an allergic reaction to an ant bite. (Who knew that was a thing?) Extremely satisfied with the wonderful service. The doctors and staff were professional and caring. I have used a lot of walk-in medical services in the past, and this was by far the best. Highly recommended.

  15. Carving pumpkins is more hazardous than you would think! After accidentally stabbing myself, the staff at the Jupiter Urgent Care took excellent care of me. The facility was very clean and everyone was very professional and caring.

  16. waiting in car in line for an hour so for a preop covid test. 30 or so cars in line.. not one test done in 1 hr. ridiculous. they should not be an authorized covid test site. still waiting about 2hrs. have not moved. this place should not be doing testing

  17. Came here with my son not the friendliest staff and and the time we waited was crazy for parking lot that had three cars in it. The girl doing the drive up Covid testing was faster then the staff inside!

  18. Terrible treatment by the nurse practitioner. She was accusatory and presumptive, very literally did not ask any questions as to why I was there. She was more interested in telling me everything I did wrong rather than treating me- she …

  19. I went in with ear pain approximately 2pm. They were practicing all Covid guidelines. They were a little busy but the service was fast . Staff was helpful and efficient. I was in and out in about 40 minutes.

  20. My 7 year old son got hit with a baseball bat in the eye, blood spurting out. I called and they said get here by 8. I get there at 8 and they turned me away! Even after seeing my son crying. Never ever will come here!!! There isn’t a rating low enough for this place. Must’ve not been urgent enough. No heart.

  21. When they have a TV in the waiting area that doesn’t work (using an antenna not cable) that’s a red flag !! If they skimp on something as simple as that, What type of medical treatment do you thing you are going to get ?? The factory …

  22. Perhaps it was my good fortune that there were no lines of patients on the day of my visit, but I was treated professionally and with empathy for my painful Achilles tendon. After an examination I was given an order for an MRI which …

  23. Everyone took great care of me. I not so wisely injured my finger. Not seriously but enough to require medical attention. Everyone from Shelley at the front desk to Andrea & Meagan the techs and especially Sofia my PA were kind and …

  24. If I could give less than 1 star I would. The organization for their COVID testing has to be the most insane, disinterested, disorganized I have ever seen. They must have placed everyone who couldn’t cut it at the hospital here as …

  25. Horrible wait times. 1 hour from registration to enter the receving room and 45 more minutes waiting for a doctor. 4 people in waiting room when i got here. Heard another patient complain they had been waiting for a doctor for an hour and …

  26. I will never go here again and would advice others against going here. There are no doctors on site! I’m not sure how they are even allowed to operate an urgent care center with no doctors. There were two nurse practitioners there and they …

  27. Negligent, poor service, poorly trained staff. Went to Jupiter Medical Center for medical clearance for surgery and the medical assistant or PA who performed my EKG place the electrodes incorrectly!!! So of course my EKG was reported as …

  28. Both Jupiter Medical Center Urgent Care locations are clean and bright. However, the staff outshines the tasteful decor. I have seen multiple providers at both locations including Ricky, Jen, and Sofia. All are fantastic. While this is not …

  29. i waited for over an hour to get in for a covid test. i called multiple times while i waited and got told it was only going to be a few more minutes. People who got there after me were getting in before me. I had to ask for my ID back …

  30. I must say that my husband and I have both been to the Urgent Care, and have had no complaints, that was until now, I have a severe pain in the left side of my neck, the pain radiates up into my head and down into my shoulder. I have had …

  31. My wife and I arrived 15 minutes prior to the opening of this Urgent Care facility feeling very ill. When the receptionist unlocked and opened the door, she walked away and let the door close in our faces – disgusting. …

  32. I prefer this urgent care facility over the rest in Jupiter and Tequesta . The center is always very clean inside and the staff is all professional and kind . I was feeling so awful today and I was in out in less than hour . The office …

  33. Went for a Covid test last week. Very impressed with their safety protocol until I was called to actually enter the facility to get my test. Was appalled to see the 3 JMC employees at the reception area – on computers or their phones- …

  34. Contacted Jupiter Medical Center Urgent care regarding vaccines for upcoming travel. They forwarded me a form to complete, which I completed and returned within the hour. Following that, they have been completely unresponsive. I called …

  35. So first off I never write reviews. This office had me wait so long to see someone. I was short of breath, shaking and had a high fever when there was only one other person waiting to be seen. So when I finally get to see some she said it …

  36. Went to this care center for a Covid test. Initially, all was going well. A young lady named, I believe, Shalane or Shanane, greeted me outside the care center and proceeded to take my info including my cell phone number. She indicated to …

  37. Great place. Everyone gave great care. PA Parlette-Guinan was fantastic every step of the way. I highly recommend Jupiter Urgent care. Thank you Adrienne for all your help.

  38. They refused care to my wife who came in with a lacerated foot because she was still waiting in the waiting room on a Sunday after they closed. She arrived at 4:30pm and they closed at 5pm. This is the only review I have ever written in my …

  39. Wow, what a horrible urgent care. don’t waste your money nor time here. They are rude, even if you have an appointment; they make you wait 2+ hours to be seen for a physical. I never expected this from a Jupiter Medical Urgent care, but wow. I guess I was wrong. Take your money somewhere else.

  40. The front desk girl Ana was very unpolite had me and my child wait in the car for 45min to be seen she wouldn’t even let me go in with my child while he was getting checked but yet I came out paying $150 un professional never coming here 😑 …

  41. We just moved to the area and hadn’t selected a primary care physician yet when my husband got sick. We went in and he was evaluated, given some meds and some orders to take a few diagnostic tests. We got the results of his CAT scan later …

  42. As others have already said many times over. Front desk is very rude! If the Karen at the front desk hates her life that much, maybe she should find a new job! Avoid W Indiantown rd location, I will never return again!

  43. Waited over 2 hours for my husband to get a pre-op COVID test. There were only 10 cars in front of us and the line didn’t move for over an hour. They said they were short staffed but how can it take over an hour for 1 car to move? This …

  44. If you are looking for a Covid PCR test (needed for school exposure return), this is the worst place to go. They said 24-36 hours. When I called at 24 hours, they said no way 3-5 days. There would have been no point to test if the …

  45. My husband was on a work trip in Florida in June, 2020. He got very sick and came here. They did a strep test which was negative. Then they told him it was allergies and sent him on his way. Well, it was really COVID. He came home, driving, …

  46. I have been taking my family here for over a year now when we are in need of urgent care. I can not say enough about the care you receive here. The Urgent Care is staffed with the kindest people. Not only are they professional but they …

  47. Spent two hours in this location, they weren’t even busy. 3 people in the waiting area. It’s not good for an URGENT care. Physician Assistant was scared to diagnose sprained ankle even after an X-Ray. Hey, at least now I know it’s not broken after spend $200 🙂

  48. Very disappointed tonight. I have been sick with a very deep cough and fevers for over a month and after many trips to the doctor I decided to try urgent care as I know they have X-rays instead of waiting to see a specialist. Waited two …

  49. Stay away from this place. The doctors look every bit of 21 years old. I go in with a horrible rash and they wanted to send me to the ER. Guess the medical school they went to was a six month course the doctor didn’t know what Scabies looks …

  50. I am a Jupiter medical center employee and I will never go back to this JMC urgent care. I waited 2 hours to receive medical attention. I was the first patient outside of the establishment for 15 minutes before other people showed up. I was …

  51. The staff was extremely helpful both on the phone & at the facility. Was apprehensive & my mind elsewhere because I was getting a COVID test. However, the nurse who administered the test was patient, calm & reassuring. I felt much more at ease & less anxious when I left the Center.

  52. In the past year I have needed the professionals at JMC Urgent Care 3 times. I’ve not been disappointed in their service, and that includes billing! …

  53. Went for a Covid test. Had to go twice as they messed up first one. No results provided. No one answers phone. Had to drive back to get my results which they had for 2 days. Staff are unfriendly and rude.

  54. Headed here early in the morning and was seen by a nurse practitioner, her diagnosis was completely incorrect and I started to get rapidly worse and at 4pm (was seen and prescribed medicine at around 9am from urgent care) I decided to go to …

  55. From the moment I walked in I was taken care of and treated well. Darline at the front desk handled me perfectly and it was a smooth process. And then Lisa did everything I needed medically and gave me a great education. I would recommend to anyone!!!!!!

  56. Treated very poorly at the Indiantown Rd. Jupiter location. Basically laughed at after my questions about insurance billing for a Covid test. Made to feel embarrassed as other patients overheard and looked on. Receptionist did not want to …

  57. Please, please stay away. For your safety, go anywhere else in town, but not here. Proper healthcare practice requires the ability to understand the ethical considerations of caring for humans. Take a stand against establishments that don’t train their staff to this end. Stay far, far away from this place.

  58. The way they treat customers here is absolutely absurd, leaving their doors locked and making me wait outside over a .06 percent death rate and a cold that doesn’t even require a hospital visit to most patients. The lady won’t even let me …

  59. Went for a COVID test with a friend of mine after having symptoms, we waited for over an hour. My friend was taken back first and she saw my paper work on the front desk. She noticed that they haven’t even put my information in the system …

  60. From the moment I walked in to the urgent care on Indiantown Road my experience was second to none. The staff was very friendly. Silvia at the front desk was so helpful in getting me checked in and reassured I would be seen quickly. Once I …

  61. Pleased with my experience there for myself & my family. The staff is very nice & treated us very well. They are so busy with patients, our wait time was 2 hrs but we didn’t mind, as I could see how hard they are working to keep things …

  62. Went in there and had an Achilles tear misdiagnosed. A shell severed through my heal and the nurse practitioner looked at it and said to me, “you’re very lucky, it just missed your Achilles’ tendon.” She never performed an MRI to confirm …

  63. “Waist of time and $$” I showed up at 8am when they opened hoping to have a quick experience. There was one person in front of me only but it took 10 minutes for the front desk girl to even arrive and get my info..you could hear them …

  64. I called before arriving to make sure they were not swamped, and the person on the phone was very patient, knowledgeable and kind. Kevin Shope is the Physicians Assistant that saw my father on Sept. 7, 2021. He was extremely competent, …

  65. Absolutely abusive front desk staff, very very demeaning. Took great pride in policing people due to Covid in a over the top manor. It’s as if she had a first taste in power over someone and enjoyed abusing it. I recommend a course in …

  66. This place should be renamed non-urgent care. On my third day of not being able to eat or sleep and being in horrific pain I went here. They asked what my pain level was and I said 8-9. They responded that the remedy for this level of pain …

  67. This is just based on two interactions I’ve had with them but your front desk doesn’t have the best “bedside manner”. The person I talked to on two different days was super dismissive both times. …

  68. If you want to wait over two hours with only one person in waiting room ahead of you,
    Don’t go! It is extremely slow all the time. A lot better options than this place.
    It’s a shame!

  69. The center on indiantown doesn’t even rate a 1 star rating! The PA who saw me was very arrogant! I’m a cancer patient and went in with severe sinus congestion and a killer sore throat that I’ve had for a week. I took 2 negative covid …

  70. Wow, this place should be ashamed of themselves. The dr that came in was j Valerio and she couldn’t have ignored me more. She sent me home without a care and ended up going straight to the ER since she ignored every request I had. It’s …

  71. The name is completely inappropriate. There is nothing urgent about the care received. 3 times been here all 3 times 0 to 2 people in waiting still 20min to get back and another 30 to 40 waiting in room. …

  72. I would give zero stars if that was possible. The customer service is horrendous. I just went in without an appointment for a persistence cough. There was one patient ahead of me when I arrived at 11:30 AM. I was shown in by noon. My vitals …

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