K&S Sanitation Service Inc. is focused on providing high-quality service and customer satisfaction – we will do everything we can to meet your … See more
They said they were coming on Thursday to exchange out my trash can and here it is Friday and no one isn’t answering their phone. I called them yesterday multiple time as well no answer. I am very disappointed because I have a HMO that doesn’t allow our trash can outside more than one day. Somebody needs to fix this please.
Called to inform the company they had missed my trash can and got excuses why it wasn’t picked up. According to my surveillance cameras it was an oversight on the drivers part. The representative I spoke to was very rude and blamed it on me. I will be calling my community management company.
Terrible customer service! You call and they are not helpful, nor want to!
I told them I was new to Charlotte, NC and had been calling around for service and whoever was helping me had no interest nor tried. Is this how you service the public???? I do not understand why its so hard to provide customer service!
I represent a community of 52 townhomes in Southeast Charlotte. This is our first year with K &S sanitation and we could not be more pleased. They do not leave any litter behind, take an assortment of items our previous provider would not …
K&S works within my condo community and they are excellent. They take odd and special items as long as they are next to the rubbish bin to make clear it is to be removed. They changed their procedure for collection and no longer do I hear backup alarms in the morning. Friendly servicemen. Clean and prompt.
This company came to pick up our trash and left behind a disgusting mess all over our trash can (inside and out). There’s what looks and smells like dried spaghetti (which definitely didn’t come from our trash can) all over the side and …
My HOA has had KS for 13 years. They are by far the best!!! They take everything and have never missed a pickup day. (Every Tuesday). I highly recommend them. The absolute best sanitation company ever. Thank you K&S…
After having K&S Sanitation in my community for over a year now, I have been nothing but pleased with the service and response rate. When I lost a recycling bin, they replaced in on my next service date. They are always on time and pick up all trash. Highly recommended.
We have been trying to get in touch with them for a week and they never answer the phone. The a recording comes on stating voicemail has not been set up.
The best hands down, looking at other reviews and I see that people saying “they missed my trash can” the do not do it had to be that your can wasn’t outside when they came. Another “they don’t answer the phone, they’re waste management …
I used to have top tier customer service experiences with this company, but that has drastically changed this year. They have missed my trash pick up a few times, and the customer services rep have been curt and unhelpful when I’ve reached out.
Nice place
Wonderful place of business!!!
Does not return phone calls after multiple attempts
Never had any problems with them. They will also pick up oversized items as well.
K&S has the best sanitation services in Charlotte
I just moved in to my place, but they’ve exceeded expectations with always picking up every bit of recycling and trash I leave out
They said they were coming on Thursday to exchange out my trash can and here it is Friday and no one isn’t answering their phone. I called them yesterday multiple time as well no answer. I am very disappointed because I have a HMO that doesn’t allow our trash can outside more than one day. Somebody needs to fix this please.
Called to inform the company they had missed my trash can and got excuses why it wasn’t picked up. According to my surveillance cameras it was an oversight on the drivers part. The representative I spoke to was very rude and blamed it on me. I will be calling my community management company.
Terrible customer service! You call and they are not helpful, nor want to!
I told them I was new to Charlotte, NC and had been calling around for service and whoever was helping me had no interest nor tried. Is this how you service the public???? I do not understand why its so hard to provide customer service!
These guys have not picked up our recycling in over a week
I represent a community of 52 townhomes in Southeast Charlotte. This is our first year with K &S sanitation and we could not be more pleased. They do not leave any litter behind, take an assortment of items our previous provider would not …
K&S works within my condo community and they are excellent. They take odd and special items as long as they are next to the rubbish bin to make clear it is to be removed. They changed their procedure for collection and no longer do I hear backup alarms in the morning. Friendly servicemen. Clean and prompt.
This company came to pick up our trash and left behind a disgusting mess all over our trash can (inside and out). There’s what looks and smells like dried spaghetti (which definitely didn’t come from our trash can) all over the side and …
My HOA has had KS for 13 years. They are by far the best!!! They take everything and have never missed a pickup day. (Every Tuesday). I highly recommend them. The absolute best sanitation company ever. Thank you K&S…
After having K&S Sanitation in my community for over a year now, I have been nothing but pleased with the service and response rate. When I lost a recycling bin, they replaced in on my next service date. They are always on time and pick up all trash. Highly recommended.
We have been trying to get in touch with them for a week and they never answer the phone. The a recording comes on stating voicemail has not been set up.
The best hands down, looking at other reviews and I see that people saying “they missed my trash can” the do not do it had to be that your can wasn’t outside when they came. Another “they don’t answer the phone, they’re waste management …
I used to have top tier customer service experiences with this company, but that has drastically changed this year. They have missed my trash pick up a few times, and the customer services rep have been curt and unhelpful when I’ve reached out.