Kaleida Health is the largest healthcare provider in Western New York, serving the area’s eight counties with state-of-the-art technology and … See more
Horrible ER experience, the waiting is unbelievable, waiting with so much pain and suffering at the waiting room is so unprofessional for the Buffalo General Hospital emergency department.
Send me here by ambulance from Dunkirk to have imaging done, didn’t do anything, couldn’t even stop the pain, now sitting in pain waiting for my ride…Thanks for nothing!
Bad treatment and I dont understand language and behaviors but understand the way they treated me by leaving me to streets with autistic disorder and developmental problems and meltdowns.
The worst hospital in Buffalo very bad all dirty place people’s calling the nurse and only 2 nurse in er I wait 11:30 PM to 4 in the morning in the hall waiting for a room I having seizures and this 2 lady’s eating talking like nothing happen this the worst hospital no sanitary.
Went in at 3 pm and they had Nana’s colon all fixed up and ready to duke it out again by Supper. My Nana is like a schoolgirl again! (And still shitting like one too!). Thanks Kaleida
worked for with them for over 5 years, they treated their employees horribly and that was reflected in the care…but the employees that care and move beyond their I’ll treatment are top notch
My client has been here since 1230 and it’s 638 and she haven’t been seen yet NEVER GO TO THE ER HERE I swear I wanna leave my client and lose my job it feels like zero below in here if I could give no stars I would
In my experience in this hospital if you are sick and want to go to the emergency .you should go to ECMC. In buffalo general hospital you will wait in the waiting room more than three hours + when they take you inside you will wait more 🤐🤕🤒 …
The hospital is under construction , they are doing some renovations , at the current time it is a maze of different detours and is very inconvienent for anyone who visits someone. I was very dissapointed , as the renovations , made it very confusing for anyone who visits !!!
A special Thank you to Dr.Farhi Eli R MD and the staff at Buffalo General for saving my mothers life yesterday during her heart attach ! Thank you and God Bless you and your Family. from the entire Jendrowski family
Kaleida health is okay. But I prefer to go to sisters hospital or to Kenmore Mercy I think they’re the kind of hospitals in the area thank you and God bless
Uncaring medical staff that blame family for excited condition of critical care patient that communicated by hand squeeze that pain and uncomfortable issues of bloating were problem. Hard blanket jammed crookedly under leg caused …
Terribly slow and unorganized. Been here for almost an hour and when I arrived only 4 people were ahead of me. Not sure how long it takes to draw blood but my educated guess says not that long.
The staff unprofessional …the wait seems like days but its only 6 hours …. Waiting almost a whole work shift …. Unclean and very unorganized…. Staff couldn’t find things…stuff were everywhere…. Staff seem to not care for …
This is the slowest hospital I’ve ever been to. There’s a girl here with a rag covered in blood and she was here before me. And ive been waiting for 2 hours now and we’re both still sitting here Would never recommend coming here if u can avoid it
I strongly recommend Buffalo General, Children’s Hospital, Kaleida Health to my family and friends who are seeking the best hospital in Buffalo, and the best place for healthcare in Western New York. My recommendation is based on my working …
I was at Millard Fillmore Gates to watch surgeries performed. Very interesting. I wish I knew more medical information to understand it better but found it very informative.
This hospital isn’t bad at all. They have a lot of staff and dairly clean rooms. They also have a really decent cafeteria. Great views from the top too.
Everyone here at Buffalo General has been nothing but amazing and wonderful with my mom. I am completely grateful for everything they have done. God Bless
Took my fiancé in to get checked out for chest pains and had to wait 2 hours b4 they saw him..what if he was having a heart attack? Then what. Waiting 3 hours is for the birds. The people move slower than snails. I’m just glad I don’t need to go the hospital that much.
Its been great.Very easy to understand directions on how to get where in the building.Nice People.Don’t not Go because of fear take care of your health and they will help you do that.
I wouldn’t recommend this place to an enemy! The WORST care I’ve ever witnessed…attitude from nurses and aides, careless, dirty…I could go on. They should be ashamed to call themselves a “stroke center.” If you can avoid it and go somewhere else…do it!
Right now the entrance is a mess with construction going on. I used the new parking garage.it was very confusing to try to find the way out. It took me almost 15 minutes. Next time i will stick to Valet Parking. …
The worst severice I’ve received ever..came in with complaints of shortness of breath and real violent tremors shivering and recieved no care for 5 hours I’ve waitedfor what? Nothing ..there’s no way someone with as serious symptoms as i were in should be waiting that long to see a doctor!!
Nice revamped hospital – bringing modern updates to the medical corridor in Buffalo – only complaint is when you have lines out the door of people coming to hospital to visit patients or coming in for labs/testing – you need to step up the …
Kaleida health is my hospital I always go to Buffalo General my doctors they’re very professional they’re very compassionate and they’re very they’re very very good to me every time I go I’ve had I’ve been going there for 30 plus years and …
This is the worst hospital in Buffalo. Security here is a joke. Not safe, nor sanitary, nor a place you should leave your family. Luckily terrorist dont target hospitals because, they can walk right into this hospital, the gaurds are making …
My wife needed x-rays after surgery because there was a problem and it took more than 13 hours before I raised my voice and someone came to take her down. It ONLY took 2 1/2 hours to clean a room for her after the second surgery.
The nurses did med error on my mom heparin drip that cause her to have a critical lab results of greater then 200. The nurses left her heparin drip off all night it was 30 which is below normal. The range is between 60 and 110 so what …
Very unprofessional. I wouldn’t go here if I was dieing. They will send you to a homeless shelter instead of trying to get you the help you need after surgery. That’s what they told me they were going to with my father.
Don’t go here if you have a real emergency. Staff didn’t even know if they can help with eye injury. No optometrist available, however staff processed to say to wait. After conducting my own research I found out there is no one here to help, and this was 5 hours later. Left without being seen. Horrible place.
I am a transgender and went for surgery on February 16 th for a simple procedure in my upper bicep to have a fistula put in for dialysis originally I was told I would not be put under anistesa but in pre op things took a strange turn. I was …
So far awful. My girlfriend went in to emergency which went great but then she got sent to the 15th floor. Doctors seemed to know their stuff, if you were lucky enough for an actual doctor to come in. There was IR, medicine, surgery, and …
Visited a friend having surgery…valet was great…procedure updates was a nice feature…all the staff on 16 was very friendly and accommodating. Left knowing they were in good hands.
Horrible experience from the time I entered the front door. Everything from rude employees, misinformation, and horribly redundant paperwork. Canceled proceedure and went over to Catholic Health system with a completely different positive experience. Will do everything possible to avoid Buffalo General Hospital in the future.
I got here today @1:10p.m am still here in the ER waiting room all I’ve done is get a name tag and its 4:21 p.m. I guess because I’m not bleeding, in labor or have a bullet in my chest then my need for care is a 1 on the scale from 1 to 10
Go to a regular doctor or prompt care cause today 7/11/2016 you’ll be waiting all damn day
Very unprofessional staff, doctors mostly… the doctors look down on you and will actually laugh in your face. Dr. Wolfe of Neuro is the worst. No bedside manner whatsoever. I’ve never had someone make me feel more insignificant. I could …
It is absolutely ridiculous that I was charged for a test that was never performed. I was unable to do the test and signed a waiver for same. I filed an appeal and your health facility said that the charge was valid. How can it be valid when you never performed the test?
Buffalo General has to be the worst hospital experience I have ever had. The level of unprofessionalism that I experienced yesterday was unbelieveable. I have been there 2 times in the past week for excruciating abdominal pain every time I …
Private rooms while waiting for surgery, caring and empathetic staff, ease of parking with valet service a very reasonable $7 fee, brand new large screen TV with 140+ stations and the food is above average for a hospital setting WNY should be proud of having Gates Vascular in our community
Just got spinal surgery done her and everyone was so good and courteous to my needs. My surgeons keeped my husband posted right in the waiting in a screen without breaking the HIPPA law. I am so great ful to know that this hospital has …
Well run hospital. From a visitor perspective (I had to come in on about a weekly basis for visits) it’s great. Always helpful in guiding you to where you need to be. Staff is accommodating. Medical Care seems top notch.
Today I’m on the 16th floor at Buffalo General, recovering from a knee replacement. I must say the professionalism that this crew of Rn’s and there assistants have made my experience one that I have never had. Previous. They have made my …
Not so SURE about the the er. 3 different results in 25 hours . Doctor told me that IT was impossible 2 have in blood count a5 and then after 2 pints it was.15 points it only can go 2 points at a time per bag. ??????. Of course it teook …
I have been at Dr Paterson’s office for surgery follow up and I am treated like I’m the most important person they have, which is so assuring me that I feel so comfortable and confident that everything is going to be great, thank you for the staff and everyone that has been there for me.
Had a procedure at Buffalo general everyone was nice and friendly the hospital is extremely clean. I don’t know how the people who work there Find their way around with more than 7 additions there are many winding Corridors.
I have had three admissions to buffalo genersl a year ago for a bowel obstruction. In january of 2017 i had to have lysis of adhesions and in july for s skin graft to my abdomen. I have to say tbe nurses and aides were very good. They …
I rated this at one star because there was nothing less than that.. this place is disgusting, the staff is sub par, rooms seem far out dated, the wait was exceptionally long. I could have played and finished a game of monopoly before anyone …
Sat in ER waiting room on tuesday Dec 27 for 4 hrs now still waiting in a room for another 4 hrs. Nurse is Gregory is rude and doesn’t know how to work the St Jude heart machine to read my mother’s pacmaker when clearly the directions are …
This hospital is the worst in the city of Buffalo it’s super slow and forget about finding anything quickly, it’s a maze. They don’t validate for parking. I was the driver for my friend colonoscopy and paid $7 to park. I have to cancel my …
Transported to Buffalo General due to suspected stroke. The doctor who specializes in strokes was awesome. However, not once was I asked the current meds I am on, was handed discharge paper work that had 15 medications I am not presently …
My husband was in the hospital from 3/9/15 – 4/10/15. He passed away at Cleveland Clinic on 4/11/15. Although there are good nurses and staff everywhere, the overall experience at this hospital was awful. Staff was good on the 10th …
Loved Buffalo geneal hospital everyone was super nice.. Was super nervous getting weight loss surgery done and had to do different kind of testing and stuff and was envious but the design there helped us relax and was telling you what was going on. Will recommend to people
I have a friend in the Buffalo General Hospital (Kaleida Health Center). They have great security in place. Need ID to get in. The staff was very pleasant and helpful. We got lost and needed someone to walk us back out. Lol
While my husband was recuperating the staff on the10 th floor have shown compassion, are helpful, responsible, caring, and treated everyone who came to see him with courtesy, friendliness, and accommodating. Thank you for all you do for …
This hospital sucks, it has been 4 hours and still waiting in the ER. There are people who came here 2 hours before me and are still waiting. I don’t know what kind of business could charge each person over $500 but be so trash. Very very …
I had surgery and was put on the 15th floor in room 10. I can’t stress how happy I was with everyone I came in contact with. My nurses Amy, Christina and another wonderful lady who worked the 3-11 shift. The only reason I can’t remember her …
I’d say I loved it, but didn’t go there for love or fun. Absolutely every facet of this Hospital is professional and achieved great results for my wife and I when we go there. Brave Kaleida!
2 out of 10 ppl seem to care in the ER. The wait to get to an appointment is ridiculous. Seems to need a better method. It’s an upgrade that lacks what it once was. If anyone goes into this hospital please have someone with you or you will be neglected. There’s a few great Dr.s there Good luck finding them.
This hospital saved my life. I was brought in May 1st. I arrived via ambulance to the ED. 52 years old and in acute respiratory failure, pneumonia, empyema, a collapsed lung, shock and sepsis. My husband told me the staff was fantastic. …
I was in the ED and loved the nurses, doctors, and techs. Everyone was very polite and helpful. I had surgery and everyone had great bedside manor. Not going to another hospital in the buffalo area again.
By far the worst expierence I’ve ever had in my life. Waited longer then 6 hours to be put into a room. Then from there I had to wait another hour and a half for not even a doctor. And I’m now leaving over 8 hours later waiting for paper …
Sad if this is one of the best hospitals in Buffalo. My father has been here multiple times and the issues are similar every time: doctors do not seem to communicate with one another, or ignore or discount as unimportant what we tell them. …
I have nothing but good things to say about my experience at BGH. From the ER to the staff when I was admitted, everyone was excellent. The ER staff was extremely efficient- I didn’t have to wait very long to see a doctor. The nurses & …
Nursing staff is HORRIBLE. Doctors are very knowledgeable. Hospital is nice, but it’s only a building. Departments are accessable most times. No close parking unless you pay a ballet and even then sometimes they only offer services for …
They saved my 32 year olds life. He recieved 5 surgeries in 10 days and was in the hospital for 40. Staff was kind and sympathetic surgeons were the best. My son is home now and I can hardly believe it thank you all over and over again
Since taking over local facilities I’ve seen nothing but bad things. We’ve lost our maternity ward forcing patients to travel 30+ minutes to the other locations OR forcing our already struggling ER staff to deal with it.
Spent 8 hours in ER again before admission. Otherwise I am fine. Don’t know what will happen when I am discharged Monday. Wouldn’t be surprised if I go into rehab. Will be surprised if they send me home right away. In room 965 door.
The pallative care inpatient ward is amazing. The staff are all friendly and they have been wonderful to my mother and my entire family. The resident physicians are top notch. I am very thankful my mom is at a teaching hospital because I know she is getting a lot of attention and great care.
Buffalo General Hospital is a wonderful Hospital caring compassionate nurses and doctors and staff. I’ve had many different surgeries here and never have I had one bad word to say about anything my recovery is have always been good.
I love the care that the Doctors and Nurses give. With out them my fiance would not be here to make it through our wedding. I can’t say it enough. The staff there made us feel like we were not a burden to them. It’s sad we don’t live in New York. …I love this hospital
There are more levels to a hospital than just medical care. The billing of this place is substandard-we gave them all my moms insurance information and they screwed it up. The nurses in the ICU the FIRST time my mom stayed there were …
Brought my wife into the ER. The only reason we came to this hospital was because our daughter was next door at Children’s. We dot in around 7am and the first thing I noticed was how dirty and gross it was in the waiting room and bathrooms. …
Clean and nice hospital. Bathrooms are very nice and clean. The person I was visiting was being taken care of very nicely and had what they need in a few minutes. Overall very nice hospital. And if you want to stay with someone who isn’t …
The staff and services are pretty good. It was a difficult time as my father was dealing with some major health issues. The staff is pretty thorough and they do their best. Not the cleanest of places but then again most hospitals never really are. 4/5
Trust the science they say, but when the science says COVID is on the decline and all guidelines are being rolled back (mask mandates, social distancing, vaccination status, etc..) Kaleida Health is still not allowing visitors to see very …
Very nice nursing staff. Helpful and willing to answer all questions completely. Security staff is a different story. They were very rude for no reason. I almost said something to her about it but I was in a hurry for my 3:00 appointment.
Excellent facilities and world class staff but the front lobby staff is sorely lacking in patient care. I find that rather unfortunate because it sets the tone for your visit.
Took great care of my dad, were thorough and on top of things. They were informative. But staff was not on same page and did not listen to patients wishes. A few nurses were exceptional and wonderful.
I came in for an allergic reaction and was brushed to the side and waited for about four hours in the waiting room. I witnessed a lady have to leave the hospital because she has been here for 12 hours after a stroke and the hospital team …
Slow
Ok I guess..😲 …
Pretty good
Fast n professional
Good health Care
Nice
Excellent
Okay it is good
Good health professionals
Great hospital
Just doctor visit
hospitals are useless.
Great Doctors
Too many people
The best in healthcare
Great hospitals
Professional, but friendly
Great facility
Good from what I remember 😉 …
They helped me
Love it
Few bright spots, to talk about.
Buffalo general hospital. Okay
Stay away from BGH
Vary professional and courtious
Great doctors
The best in health care
They fast and professional
Great place to work
Hospital was fantastic !
Never keep me waiting
In & out in a timely manner
It was 👌 …
Good and exelent people
Excellent healthcare.
Wife’s doctor appointment
Great customer service
Very slow
Health services are excellent
This is where my new doctor works
Very caring people.
Quality Healthcare and all Staff
Doc. Appt.
Relaced cap, lasted 1 day 🙁
Wonderful experience and service.
My wonderful Dr is here
Great staff most of them
Good days and has it’s bad days as well
Best group of doctors.
Very good doctors
Took care of me good.
Lousy care beware of over zealous Dr’s
I love the doctors and services
Can’t give a review bad experience!!
Best doctor help ever
Very nice hospital!
Was sick they helped a lot in&out
It is what it is everyone take care of yourself
Buffalo General hospital shocks when it comes to the emergency room
Great health provider and location.
Visiting a Mission Member and Church Prayer Partner.
Health-care at the finest in wny!
One of the best stays in the hospital
Don’t remember being here, but it must have been swell
Very friendly and helpful staff.
Great nurses and staff!
This is where all my healthcare and hospital care is needed
Took decent care of my mom
Buffalo General hospital good care.
Very slow and workers always seem to have a attitude.
Buffalo General has become an impressive facility.
I have the best doctors DR Frieary and DR GRAHAM
Great to go to for any medical need
Phenomenal group. Amazing staff and help.
You die 10 times before you get called in their ER SUCKS
Everyone is very nice so far!
Love ir.The people are so nice!!
Very clean, friendly staff. Calmed my fears
Ever one was very nice and helpful.
EXCEPTIONAL HOSPITAL!!! Not the best route by Google maps.
The service and attention has been superb!
Great place to work. Wonderful customer service.
My grandchildren have been born at Children s Hospital.
Absolutely the worst health care establishment.
Took very good care of my son
Needs improvement in service and patient care
Very nice service and friendly people work there
Great doctors are officed at Buffalo General!
Great doctors here, best hospital to be in for me
uhhh Appointments are not until 4 MONTHS OUT! NOT OK
Very good for health emergency case
It’s the best hospital here in buffalo
Very rude and have you waiting for ever to do nothing and it’s to many students working there that don’t know to much
Bgh, too big, long corridor, nurses kind and polite.
Dad was very well cared for and out the door ahead of plan.
Like one of the comments said you will die just waiting to be seen! IF YOU NEED HELP GO TO ECMC!
I don’t have anything good to say about the treatment I got there.
Customer service is horrible here. I’m not the only one. Read bgh reviews. They speak for them selves.
The took very good care of me very pleaded
Nice place 👍 really good for family doctor …
There aren’t enough nurses her patients on the floors .
Almost no one enjoys going to any hospital, so for what comes with the territory of other hospitals, applies here as well.
Service is satisfactory but the procedures could be much better.
Amazing care, my first choice in Hospitals…
Doctor’s were very kind and caring
Kinda a long wait. But they did the best they could and tried
Excellent care , staff was very pleasant and very caring.
Had Open Heart Surgery December 2016, Thank You Dr. Aldridge
Kaleida is a sell out, money hungry, company that doesn’t actually care about their nurses.
I had no problems with this place I say it is one of the best places to go to
They gave me a cortisone shot with a blood work test. Merry Christmas
If you find yourself seriously ill in Buffalo, there’s no better place to be. They saved my life!
They serve great food in the cafeteria Tim Hortons is awesome
Too crowed, long wait, foot doctor was friendly and great
I was impressed with the efficient way business was transacted and the courteous way I was treated.
Horrible ER experience, the waiting is unbelievable, waiting with so much pain and suffering at the waiting room is so unprofessional for the Buffalo General Hospital emergency department.
Quality care, but like any place, it depends on who you you receive care from.
Very fast and efficient if you are on time and it’s not an emergency situation.
Send me here by ambulance from Dunkirk to have imaging done, didn’t do anything, couldn’t even stop the pain, now sitting in pain waiting for my ride…Thanks for nothing!
ER experience was horrible. Wasn’t seen for hours. Better to die at home.
It was ok for a 5 day stay in the hospital. But I won’t stay anywhere elde.
Extremely attentive, professional and caring. Excellent hospital
This hospital is terrible alot of changes food is always the same new technology people just terrible not all of them.
Best hospital best care I wouldn’t go anywhere else
I had hip replacement. Everyone was so professional. Care was excellent.
Prompt, courteous staff and renovations are showing signs of feasible worthiness of having to endure with the inconveniences.
They have clean nice facilities and a well educated and polite staff.
It was alright I felt like I was being pushed out to soon after neck surgery. Parking is a nightmare
I visited there yesterday for my pre-op appointment, very nice establishment
Bad treatment and I dont understand language and behaviors but understand the way they treated me by leaving me to streets with autistic disorder and developmental problems and meltdowns.
They moving in the right direction, a medical facility with hospitality service, great atmosphere with caring workers
I went for pre surgical for my back and they gave me an extra shot my daughter was there watching. Never again
Admitted. Hip surgery x3/1mo. Expected to walk 1wk after. Pain meds withheld due to inability to walk.
I love Buffalo General. The doctors are great. Buffalo General is one of my favorite hospitals.
Suburban Hospital has amazing medical staff. Security, not so nice.
Resident physicians in the ER took good care of my 86 yr old mom last night.
The staff was so caring and accommodating. I needed to stroll down the hall to see the sights.❤🌞 …
The worst hospital in Buffalo very bad all dirty place people’s calling the nurse and only 2 nurse in er I wait 11:30 PM to 4 in the morning in the hall waiting for a room I having seizures and this 2 lady’s eating talking like nothing happen this the worst hospital no sanitary.
I go down Kaleida Health Buffalo General I have my doctors there my specialist there is best it’s a good hospital and that’s where I go
Went in at 3 pm and they had Nana’s colon all fixed up and ready to duke it out again by Supper. My Nana is like a schoolgirl again! (And still shitting like one too!). Thanks Kaleida
Emergency room is poorly run. Never saw a doctor for the 25 hours! Hopefully I never have to go back.
Went to Gates Vascular was there over night. Everyone there is very helpful and will listen to any questions you have.
Great Nursing staff;very Professional team effort by Dr Kevin Gibbons team.
My father-in-law had a good experience with a great staff to get him back on his feet .
This place is great for health care, they took great care of my mother after her stoke
I like the Kaleida health offices the doctors I really concern least the ones I have been blessed with so far
worked for with them for over 5 years, they treated their employees horribly and that was reflected in the care…but the employees that care and move beyond their I’ll treatment are top notch
I love my doctor. I don’t have to wait long before I see her.
Kind of confusing to get around in there with construction going on but we found where to go. Quick, clean. Nice & professional staff
My client has been here since 1230 and it’s 638 and she haven’t been seen yet NEVER GO TO THE ER HERE I swear I wanna leave my client and lose my job it feels like zero below in here if I could give no stars I would
I have received the best medical care at KALEIDA HEALTH for over 20 years! I consider it EXCELLENT care!!
Had an MD appt. There. Used to work for this form until the politics got to me
and now I happily retired!
Great care but it still was not enough to save my Sister in-laws life from her stroke
Awesome staff took excellent care of my Nana. Vascular unit 2nd floor staff really impressive!!!!
In my experience in this hospital if you are sick and want to go to the emergency .you should go to ECMC. In buffalo general hospital you will wait in the waiting room more than three hours + when they take you inside you will wait more 🤐🤕🤒 …
Arrived at 7:30 am to get some x-rays done and waited clear past 10:30 am for any response.. Nice people, horrible wait time.
The staff were friendly and helpful. The doctors are the best New York has to offer.
Best staff ever you would wont to have to be here if you get hurt and fast service and great er time no long wait🏨🎁🎈🎰🎆💝 …
The hospital is under construction , they are doing some renovations , at the current time it is a maze of different detours and is very inconvienent for anyone who visits someone. I was very dissapointed , as the renovations , made it very confusing for anyone who visits !!!
Er for Buffalo General in a odd location. Parking lot is small. Staff was very helpful if lost or looking for patient.
I got my appendectomy here. Fast, efficient, reliable. AWESOME staff and SUPER nice doctors.👨⚕️👩⚕️ …
The place to go if you want to be robbed in your bed after a 10 hour spine surgery. This happened awhile back but I still have to live with everyday.
For such a big hospital cleanest it should be a top priority on a minute-by-minute to avoid bacteria is lingering around. And they do not.
Less than 1 star. What filthy cesspool. Daughter was transported by ambulance from degraff 7 hours in ambulance bay this hospital is a sick joke
Good ppl who care about their patients. Friendly and knowledgeable. No long waits either.
In and out very quickly for blood work with no scheduled appointment dont think very many ppl realize there is vlood draw there which helps
My experience was not good, nurses were very good at what they do it’s hard work , they deserve the best
If you ever need to go here for Neuro surgery or treatment, their 4th floor neurology is TOP NOTCH! From type of treatment to patient care!
Staff was very Professional, nice, caring, Mother-in-law just died hours ago and they did everything possible to ease pain and accommodate
Wesley( West) was my husbands RN in Neuro ER..he was very thorough, very helpful with info, answered all our questions, very kind..
Greatest hospital I’ve ever been,they made you feel at home and has the best nurses you could ask for
Dr. Hoffman is great. The surgical staff was great, really friendly and very helpful. Hallways are too long
A special Thank you to Dr.Farhi Eli R MD and the staff at Buffalo General for saving my mothers life yesterday during her heart attach ! Thank you and God Bless you and your Family. from the entire Jendrowski family
Kaleida health is okay. But I prefer to go to sisters hospital or to Kenmore Mercy I think they’re the kind of hospitals in the area thank you and God bless
Uncaring medical staff that blame family for excited condition of critical care patient that communicated by hand squeeze that pain and uncomfortable issues of bloating were problem. Hard blanket jammed crookedly under leg caused …
I visited Dr. Diaz-Ordaz for the first time. His staff is wonderful and he treated me very well. I have a follow-up appointment in November.
Terribly slow and unorganized. Been here for almost an hour and when I arrived only 4 people were ahead of me. Not sure how long it takes to draw blood but my educated guess says not that long.
The staff unprofessional …the wait seems like days but its only 6 hours …. Waiting almost a whole work shift …. Unclean and very unorganized…. Staff couldn’t find things…stuff were everywhere…. Staff seem to not care for …
This is the slowest hospital I’ve ever been to. There’s a girl here with a rag covered in blood and she was here before me. And ive been waiting for 2 hours now and we’re both still sitting here Would never recommend coming here if u can avoid it
Nurses and doctors getting fired over a shot that has killed many. You people make me sick, this hospital makes me sick. Worse hospital in buffalo
I strongly recommend Buffalo General, Children’s Hospital, Kaleida Health to my family and friends who are seeking the best hospital in Buffalo, and the best place for healthcare in Western New York. My recommendation is based on my working …
I was at Millard Fillmore Gates to watch surgeries performed. Very interesting. I wish I knew more medical information to understand it better but found it very informative.
This hospital isn’t bad at all. They have a lot of staff and dairly clean rooms. They also have a really decent cafeteria. Great views from the top too.
Everyone here at Buffalo General has been nothing but amazing and wonderful with my mom. I am completely grateful for everything they have done. God Bless
Took my fiancé in to get checked out for chest pains and had to wait 2 hours b4 they saw him..what if he was having a heart attack? Then what. Waiting 3 hours is for the birds. The people move slower than snails. I’m just glad I don’t need to go the hospital that much.
My mom had her brain surgery here. All 5he doctors were professional and kind. I felt like my mom was in good hands.
Its been great.Very easy to understand directions on how to get where in the building.Nice People.Don’t not Go because of fear take care of your health and they will help you do that.
I wouldn’t recommend this place to an enemy! The WORST care I’ve ever witnessed…attitude from nurses and aides, careless, dirty…I could go on. They should be ashamed to call themselves a “stroke center.” If you can avoid it and go somewhere else…do it!
Right now the entrance is a mess with construction going on. I used the new parking garage.it was very confusing to try to find the way out. It took me almost 15 minutes. Next time i will stick to Valet Parking. …
The worst severice I’ve received ever..came in with complaints of shortness of breath and real violent tremors shivering and recieved no care for 5 hours I’ve waitedfor what? Nothing ..there’s no way someone with as serious symptoms as i were in should be waiting that long to see a doctor!!
Nice revamped hospital – bringing modern updates to the medical corridor in Buffalo – only complaint is when you have lines out the door of people coming to hospital to visit patients or coming in for labs/testing – you need to step up the …
Kaleida health is my hospital I always go to Buffalo General my doctors they’re very professional they’re very compassionate and they’re very they’re very very good to me every time I go I’ve had I’ve been going there for 30 plus years and …
This is the worst hospital in Buffalo. Security here is a joke. Not safe, nor sanitary, nor a place you should leave your family. Luckily terrorist dont target hospitals because, they can walk right into this hospital, the gaurds are making …
My wife needed x-rays after surgery because there was a problem and it took more than 13 hours before I raised my voice and someone came to take her down. It ONLY took 2 1/2 hours to clean a room for her after the second surgery.
The nurses did med error on my mom heparin drip that cause her to have a critical lab results of greater then 200. The nurses left her heparin drip off all night it was 30 which is below normal. The range is between 60 and 110 so what …
Workers should take more pride of there work. But the Nurses on the 4th ICU are great showed lots of love understanding they are aswome .
Very unprofessional. I wouldn’t go here if I was dieing. They will send you to a homeless shelter instead of trying to get you the help you need after surgery. That’s what they told me they were going to with my father.
Don’t go here if you have a real emergency. Staff didn’t even know if they can help with eye injury. No optometrist available, however staff processed to say to wait. After conducting my own research I found out there is no one here to help, and this was 5 hours later. Left without being seen. Horrible place.
I am a transgender and went for surgery on February 16 th for a simple procedure in my upper bicep to have a fistula put in for dialysis originally I was told I would not be put under anistesa but in pre op things took a strange turn. I was …
They saved my husband’s life
So far awful. My girlfriend went in to emergency which went great but then she got sent to the 15th floor. Doctors seemed to know their stuff, if you were lucky enough for an actual doctor to come in. There was IR, medicine, surgery, and …
Visited a friend having surgery…valet was great…procedure updates was a nice feature…all the staff on 16 was very friendly and accommodating. Left knowing they were in good hands.
Ik it’s busy but it’s Trash and very trash and very expensiv…kinda sad to be honest.
Horrible experience from the time I entered the front door. Everything from rude employees, misinformation, and horribly redundant paperwork. Canceled proceedure and went over to Catholic Health system with a completely different positive experience. Will do everything possible to avoid Buffalo General Hospital in the future.
I got here today @1:10p.m am still here in the ER waiting room all I’ve done is get a name tag and its 4:21 p.m. I guess because I’m not bleeding, in labor or have a bullet in my chest then my need for care is a 1 on the scale from 1 to 10
Go to a regular doctor or prompt care cause today 7/11/2016 you’ll be waiting all damn day
Very unprofessional staff, doctors mostly… the doctors look down on you and will actually laugh in your face. Dr. Wolfe of Neuro is the worst. No bedside manner whatsoever. I’ve never had someone make me feel more insignificant. I could …
It is absolutely ridiculous that I was charged for a test that was never performed. I was unable to do the test and signed a waiver for same. I filed an appeal and your health facility said that the charge was valid. How can it be valid when you never performed the test?
Buffalo General has to be the worst hospital experience I have ever had. The level of unprofessionalism that I experienced yesterday was unbelieveable. I have been there 2 times in the past week for excruciating abdominal pain every time I …
Private rooms while waiting for surgery, caring and empathetic staff, ease of parking with valet service a very reasonable $7 fee, brand new large screen TV with 140+ stations and the food is above average for a hospital setting WNY should be proud of having Gates Vascular in our community
Just got spinal surgery done her and everyone was so good and courteous to my needs. My surgeons keeped my husband posted right in the waiting in a screen without breaking the HIPPA law. I am so great ful to know that this hospital has …
Well run hospital. From a visitor perspective (I had to come in on about a weekly basis for visits) it’s great. Always helpful in guiding you to where you need to be. Staff is accommodating. Medical Care seems top notch.
Today I’m on the 16th floor at Buffalo General, recovering from a knee replacement. I must say the professionalism that this crew of Rn’s and there assistants have made my experience one that I have never had. Previous. They have made my …
Not so SURE about the the er. 3 different results in 25 hours . Doctor told me that IT was impossible 2 have in blood count a5 and then after 2 pints it was.15 points it only can go 2 points at a time per bag. ??????. Of course it teook …
I have been at Dr Paterson’s office for surgery follow up and I am treated like I’m the most important person they have, which is so assuring me that I feel so comfortable and confident that everything is going to be great, thank you for the staff and everyone that has been there for me.
Insurance paid all but $300 of a week’s stay for pneumonia/influenza and they’re harassing me for despite being told I’m not responsible for it. …
Had a procedure at Buffalo general everyone was nice and friendly the hospital is extremely clean. I don’t know how the people who work there Find their way around with more than 7 additions there are many winding Corridors.
I have had three admissions to buffalo genersl a year ago for a bowel obstruction. In january of 2017 i had to have lysis of adhesions and in july for s skin graft to my abdomen. I have to say tbe nurses and aides were very good. They …
I rated this at one star because there was nothing less than that.. this place is disgusting, the staff is sub par, rooms seem far out dated, the wait was exceptionally long. I could have played and finished a game of monopoly before anyone …
Sat in ER waiting room on tuesday Dec 27 for 4 hrs now still waiting in a room for another 4 hrs. Nurse is Gregory is rude and doesn’t know how to work the St Jude heart machine to read my mother’s pacmaker when clearly the directions are …
This hospital is the worst in the city of Buffalo it’s super slow and forget about finding anything quickly, it’s a maze. They don’t validate for parking. I was the driver for my friend colonoscopy and paid $7 to park. I have to cancel my …
Transported to Buffalo General due to suspected stroke. The doctor who specializes in strokes was awesome. However, not once was I asked the current meds I am on, was handed discharge paper work that had 15 medications I am not presently …
My husband was in the hospital from 3/9/15 – 4/10/15. He passed away at Cleveland Clinic on 4/11/15. Although there are good nurses and staff everywhere, the overall experience at this hospital was awful. Staff was good on the 10th …
Loved Buffalo geneal hospital everyone was super nice.. Was super nervous getting weight loss surgery done and had to do different kind of testing and stuff and was envious but the design there helped us relax and was telling you what was going on. Will recommend to people
I have a friend in the Buffalo General Hospital (Kaleida Health Center). They have great security in place. Need ID to get in. The staff was very pleasant and helpful. We got lost and needed someone to walk us back out. Lol
While my husband was recuperating the staff on the10 th floor have shown compassion, are helpful, responsible, caring, and treated everyone who came to see him with courtesy, friendliness, and accommodating. Thank you for all you do for …
This hospital sucks, it has been 4 hours and still waiting in the ER. There are people who came here 2 hours before me and are still waiting. I don’t know what kind of business could charge each person over $500 but be so trash. Very very …
I had surgery and was put on the 15th floor in room 10. I can’t stress how happy I was with everyone I came in contact with. My nurses Amy, Christina and another wonderful lady who worked the 3-11 shift. The only reason I can’t remember her …
I’d say I loved it, but didn’t go there for love or fun. Absolutely every facet of this Hospital is professional and achieved great results for my wife and I when we go there. Brave Kaleida!
2 out of 10 ppl seem to care in the ER. The wait to get to an appointment is ridiculous. Seems to need a better method. It’s an upgrade that lacks what it once was. If anyone goes into this hospital please have someone with you or you will be neglected. There’s a few great Dr.s there Good luck finding them.
This hospital saved my life. I was brought in May 1st. I arrived via ambulance to the ED. 52 years old and in acute respiratory failure, pneumonia, empyema, a collapsed lung, shock and sepsis. My husband told me the staff was fantastic. …
I was in the ED and loved the nurses, doctors, and techs. Everyone was very polite and helpful. I had surgery and everyone had great bedside manor. Not going to another hospital in the buffalo area again.
By far the worst expierence I’ve ever had in my life. Waited longer then 6 hours to be put into a room. Then from there I had to wait another hour and a half for not even a doctor. And I’m now leaving over 8 hours later waiting for paper …
Sad if this is one of the best hospitals in Buffalo. My father has been here multiple times and the issues are similar every time: doctors do not seem to communicate with one another, or ignore or discount as unimportant what we tell them. …
I have nothing but good things to say about my experience at BGH. From the ER to the staff when I was admitted, everyone was excellent. The ER staff was extremely efficient- I didn’t have to wait very long to see a doctor. The nurses & …
Nursing staff is HORRIBLE. Doctors are very knowledgeable. Hospital is nice, but it’s only a building. Departments are accessable most times. No close parking unless you pay a ballet and even then sometimes they only offer services for …
They saved my 32 year olds life. He recieved 5 surgeries in 10 days and was in the hospital for 40. Staff was kind and sympathetic surgeons were the best. My son is home now and I can hardly believe it thank you all over and over again
Since taking over local facilities I’ve seen nothing but bad things. We’ve lost our maternity ward forcing patients to travel 30+ minutes to the other locations OR forcing our already struggling ER staff to deal with it.
Spent 8 hours in ER again before admission. Otherwise I am fine. Don’t know what will happen when I am discharged Monday. Wouldn’t be surprised if I go into rehab. Will be surprised if they send me home right away. In room 965 door.
The pallative care inpatient ward is amazing. The staff are all friendly and they have been wonderful to my mother and my entire family. The resident physicians are top notch. I am very thankful my mom is at a teaching hospital because I know she is getting a lot of attention and great care.
Buffalo General Hospital is a wonderful Hospital caring compassionate nurses and doctors and staff. I’ve had many different surgeries here and never have I had one bad word to say about anything my recovery is have always been good.
I love the care that the Doctors and Nurses give. With out them my fiance would not be here to make it through our wedding. I can’t say it enough. The staff there made us feel like we were not a burden to them. It’s sad we don’t live in New York. …I love this hospital
There are more levels to a hospital than just medical care. The billing of this place is substandard-we gave them all my moms insurance information and they screwed it up. The nurses in the ICU the FIRST time my mom stayed there were …
Brought my wife into the ER. The only reason we came to this hospital was because our daughter was next door at Children’s. We dot in around 7am and the first thing I noticed was how dirty and gross it was in the waiting room and bathrooms. …
Clean and nice hospital. Bathrooms are very nice and clean. The person I was visiting was being taken care of very nicely and had what they need in a few minutes. Overall very nice hospital. And if you want to stay with someone who isn’t …
The staff and services are pretty good. It was a difficult time as my father was dealing with some major health issues. The staff is pretty thorough and they do their best. Not the cleanest of places but then again most hospitals never really are. 4/5
Trust the science they say, but when the science says COVID is on the decline and all guidelines are being rolled back (mask mandates, social distancing, vaccination status, etc..) Kaleida Health is still not allowing visitors to see very …
Very nice nursing staff. Helpful and willing to answer all questions completely. Security staff is a different story. They were very rude for no reason. I almost said something to her about it but I was in a hurry for my 3:00 appointment.
Excellent facilities and world class staff but the front lobby staff is sorely lacking in patient care. I find that rather unfortunate because it sets the tone for your visit.
Took great care of my dad, were thorough and on top of things. They were informative. But staff was not on same page and did not listen to patients wishes. A few nurses were exceptional and wonderful.
I came in for an allergic reaction and was brushed to the side and waited for about four hours in the waiting room. I witnessed a lady have to leave the hospital because she has been here for 12 hours after a stroke and the hospital team …