Kansas City Health Center

KC CARE Health Center - Midtown

KC Care Health Center is dedicated to providing quality care, access, research and education to the underserved and all people in the Kansas … See more

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Kansas City Health Center Reviews ( 115 )

  1. Do not use this pharmacy. The hours are inconvenient if you work 8-5 M-F. Closed for lunch from 12-1. It took nearly over a week for my much needed prescriptions to filled. The placement of this pharmacy is odd. It’s within in the middle of …

  2. This place up until now, has been a Godsend. Recently it’s been impossible getting what I need, and it would start with them answering or returning my calls to make an appointment. Super stressed out now.

  3. Bad service and they delete/hide comments that others have posted. -Hid my friends comment that called them out- Not to mention they gossip about your medical problems and probably violate Hipaa on the daily. DO NOT GO HERE.

  4. This place is terrible .. they have you wait along time and then I had a appointment then they say I’m not in the system and they go by a sliding fee which their dentist prices is ridiculous!

  5. the woman that i talked to change my appointment time sounded really arrogant and annoyed by a couple of simple question that i had not really professional /never stated her name or anything like that and randomly hanged the call on me /terrible services wont wish that type of treatment to any one.

  6. I’ve been trying to get a hold of them for quite some time now. I would call and it would ring and ring eventually I tried other options on the phone menu and they started to actually HANG UP on me. I could hear someone talking and laughing …

  7. Its a great healthcare place for anyone who does not have insurance, also a great place for homeless people to be able to obtain Quality Health Care service.

  8. I had a horrible tooth that need to be removed they were quick and got me in without an appointment they were great and patient they even had a little issue with removing it but worked hard to make sure i was comfortable would recommend this place to everyone

  9. Very professional and doctors that actually listen instead of rushing out the door. This place is more then just a clinic there family and also care for the community well being as a whole.

  10. I have nothing against this clinic about the clinics pediatric and regular walk in clinics are great it’s great thing that they’re doing for the committees around surrounding area but it’s a bad thing when they give my wife and my kids the …

  11. The website says the Pharmacy is open on Saturdays. I planned this Saturday visit to the pharmacy and myself along with 4 other people where very displeased to find out there not open on Saturdays according to the lady who answered the emergency line. Please update your website

  12. I thought I’d give this place a try and got in quickly too see a doctor. Staff was very nice and so was the doctor. I think they do a lot of good for the community.

  13. Great people but the wait time is ridiculous i made an appointment for one and i still haven’t been called back its basically 2 now. This is by far the worst wait ive ever experienced

  14. Horrible. They scheduled an appointment for me on a day they were closed. Admin staff were very rude and slow. I don’t know how these people are still in business.

  15. I got all the help I needed with a very prompt friendly, experienced, professional, and helpful, staff. Their facility is clean. Also I enjoyed the atmosphere. Thank you KC Cares. …

  16. I went to this place over a month and a half ago. Service took hours to get to the back and additional hours to get my services and results. Not organized or clean, equipment used wasn’t disposed of properly. Also, been waiting for a …

  17. They lost my blood and urine specimens after I waited the waiting period for the results. Not to mention 3 out of the 3 appointments I’ve made with the doctor there has had to be canceled because the doctor was not going to be in that day …

  18. This place is so impressive. Ensuring access to quality medical care for everyone is so important. The doctors and nurses are so professional and kind. It is a breath of fresh air.

  19. The doctors and nurses are awesome 5 ⭐️ the only problem I have is getting phone calls returned when you call and leave a message. I’ve called the pharmacy tech I have called the nurse to try to get some answers so I can get a …

  20. Do not trust your life to these people. I wasted YEARS trying to have these substandard failures help me with my blood pressure. It only went up and up and up. Then I went somewhere else and within a 2 visits my new place identified a …

  21. After recently becoming unemployed and losing health insurance, I needed to visit for a check up. Professional and friendly staff. Front desk and medical team are all on point. This is a great service to the community. Thank you.

  22. If your white you will wait 2 hours in the waiting room. If your black you get called back within 5 minutes of checkin in for your appointment. Waited two hours with a appointment time. Wasnt worth waiting any longer. Front desk people are very very rude. Unwelcoming and very cold.

  23. They had me waiting a very long time for my SCHEDULED exam. The receptionists even had others go back that came long after I did, then they realized they forgot me altogether. Then when I got a simple presrcription for birth control, even …

  24. Avoid this place at all costs. I had an appointment here for 9:00 am and it is 10:00 am and have yet to be called. Lowest quality healthcare is provided here. Don’t go here just because this place accepts your insurance plan. …

  25. Amazing nurses and doctors! They really took their time and treated my mother and I well. The times in my life when I have needed their services, they have always been top notch….better than going to a regular doctors office!! Thank You KC Care!!!!

  26. Love this place! 💘 Helped me get my super expensive meds for free! The front desk staff is awful but… Other than that the place is amazing! I have hep c and they got me my treatment which is $30,000 for free! My mental health meds which …

  27. Went in as a walk in on a walk in day. They scheduled people over my walk in appointment in jumped over me. Have been here for 3 hours now in still 9th on the list. I have watched this room full up and empty 4x since I been here with people …

  28. Very helpful staff. They speak to you like a person and not over you. They care about my diabetes and hopefully curing me. I love this place. Great for our community that can’t afford health insurance.

  29. I was in 3 weeks and a day ago and still had not received my results. Today I finally got a call telling me my specimen was never even sent out. This is after weeks of calling and being told my specimen was sent to Truman for lab testing. …

  30. Horrible. My appointment which I let several nurses know was urgent.. several things really seriously wrong with me. I NEEDED A PAP SMEAR. My appointment was at 2pm and well …after waiting naked in the doctors office for over an hour it’s …

  31. I just called to get pricing on a tooth extraction, $75-$150 for a simple tooth extraction with no insurance, I thought this place was a sliding scale clinic based on income. When you make less than $1,000 a month with $780 rent+ everything …

  32. My friend who has no insurance went to the clinic hoping to get checked for his diabetes. The receptionist rude. He waited 2.5 hrs to be told to come back in a month. Did not see a doctor or even a nurse. I thought this clinic was to help indigenous people, but no. Go to another facility that cares for poor people.

  33. So unresponsive and not there when you need them. I spent months contacting them for prescription refills, but they never responded to my requests. I even went personally to the clinic and they were of no help —“we will get back to you,” …

  34. I will be the first to admit that their office staff leave much to be desired. However the doctors and nurses on staff are super helpful and caring. this place saved my life with the medical conditions I have. if I could not go to them I would be in a world of hurt.

  35. This place is ghetto AF. The so called “Doctors” don’t dress like doctors. I went in to get my hands looked at because I think I have arthritis. The doctor talked to me for a little bit and did one freaking test which was ridiculous. She …

  36. Called to confirm my appointment and the lady was so rude. Always sighing and talk down to me. I called to CONFIRM, not wanting to show up to a location change just for me to be in the wrong place. She basically said I was stupid.

  37. I called various times before to schedule an appointment for the first time, but not luck getting any assistance. I try today again, and the staff member provide me with a very low non helpful professional service. Her tone was rude and …

  38. They never ever answer the phone or return your messages if the voicemail box isn’t full that is (it usually is). I went to the clinic a couple of times for minor medical procedures which were good experiences and because I have very little …

  39. Customer service is trash. You can’t even schedule a mental health appointment, I’ve left SEVERAL voicemails and have yet to get a response.

  40. Extremely polite, nice, and genuinely caring. All staff I’ve met here have been magnificent characters. I tell everyone I can about the services they offer, and know that they’ll be in capable, welcoming company.

  41. I don’t know what I would do w/o this Clinic. They have been there for me when I had no where else for assistance in my health. The doctors and staff are amazing. In past years most all my life when I was employed with insurance I never had better care. Thank you for being here KC Clinic.

  42. I’ve not once had a worse experience in my life. I waited 4 hours. Do not go here! They will tell you it will be only a 30 minute wait but you will wait half the day. Go to the Sprint Center Urgent Care instead.

  43. I’m very sympathetic to the fact that covid makes things difficult and everyone is just trying their best, except that this does NOT strike me as an organization that even comes close to trying it’s best. Their covid testing had a 7 day …

  44. I’d give 5 stars if the receptionist’s up front weren’t so rude, the doctors and nurses in the back are beyond what I expected. They’re very kind and the doctors tàke their job very seriously. They go above and beyond to do everything to make sure you are comfortable and are understanding of treatment plans.

  45. The staff and wait time for me were PERFECT! Except for the actual dentist! It was the most painful experience Ive ever had. I even asked for antibiotics and he said I didnt need them only to end up in the ER to get them. I dont have insurance so now my Bill’s are even higher.

  46. I’ve been coming here for YEARS, atleast 10 years by now. This is my favorite clinic. They have been able to diagnose everything from my stomach tumor to a rash break out on my skin. I will forever support this clinic. I love them.

  47. By far the worst experience I ever had. Literally. I had 2 appointments and they were inaccurate both times. Even after going to a different physician, I ended up just switching hospitals. I don’t want to go into detail because it’s …

  48. I had a lapse in health care coverage and seeing the Dr/Nurse’s here made me really disappointed in the quality of care I had paid thousands of dollars for. Each practitioner genuinely cares for the holistic well-being of their patients. …

  49. After calling 3 times and leaving a message to schedule an appointment they still have not returned a phone call. I saw a physician for a year and then that physician no longer practices there so now I have to go in as a new patient. It …

  50. So I don’t have many options with my current insurance, I was basically forced to go here. I at one time long ago sought out mental health care here and it took them over a month to respond to my voicemail. …

  51. Going to KC Care has been a nightmare. The only thing I can say in their defense is the problems may be because of a lack of funding. And if this is the reason why, I really hope they get the funding they need, because we need good public …

  52. Had a couple negative experiences as a trans woman, but things have been getting better and easier. Staff is fun and professional and always help me with what I need even if we have trouble communicating at first we always figure it out and …

  53. I went here today and had a great experience. The staff was top notch from the receptionist, nurse, and doctor. From the moment I walked in I could tell this staff actually cares about their patients. Everyone genuinely seemed happy! I feel …

  54. I’ve been going here for many years now and I have nothing but good words for everyone that I’ve dealt with here, never had a bad experience, they have helped me in so many ways, they are always quick to all back, I don’t have to wait months to be seen like most places. They go above and beyond to help you. I’m so grateful for them

  55. Great staff. Been an established patient for 2 years. Most PA and dr’s there are not looking down on you and alter the care they give due to addiction or mental health , disability ext… I also use the pharmacy there sometimes I get name …

  56. I make a regular appointment for a STD test and share with the nurse some red flags about a problem I’ve noticed on my behind. I initiate a conversation about how I am so nervous to show her and am an extremely nervous person yet I decide …

  57. My elderly mother is a patient here. They’ve always been welcoming from the front counter, the nurses and Dr. Potter. Faster than my Meritas doctor’s office that I spend almost 2 hours overall in one visit, sitting and waiting. My mom always feels cared and relieved after her Dr’s appointment at KC Care. We greatly appreciate it!

  58. KC CARE clinic does an amazing job balancing the volume of clients they receive and the need to be efficient and effective to alleviate health problems in our community. They focus on their community health goals, but never fail to help …

  59. Do not work here!! Not a great place to work!! The place in the pharmacy is pretty much racist and shows favoritism. I was only there for a short time and said that I had something that I didn’t. It was horrible!! Probably one of the worst experiences I’ve ever had in my life!!

  60. Atrocious, would not recommend. I went in for a walk-in appointment last week, and it was absolutely dreadful. The wait times were unreasonable and the front desk’s organization in regards to the order patients get served was almost …

  61. I haven’t actually seen a real doctor in over 5 years. They’ve shuffled me off to a pharmacist. I only go for check ups for my diabetes, but I would love to talk to a real doctor.

  62. Had major breathing issues. Was supposed to have prescriptions ready and spent the next several days going back and forth with the clinic and pharmacy. Poorly handled and will not be going back.

  63. We loved both of the providers we have seen here, but the practice has recently seen some changes that have made mental health impossible to schedule, behavioral health for adolescents is now unavailable, and medical appointments are so …

  64. Don’t even try scheduling a mental health appointment. All they do is send you to a voice mail to leave a message. Then just hope and pray someone will call you back. Still waiting after 5 calls and 2 weeks.

  65. I am truly pleased with my overall experience at KC Care, as well as Homeroom Health. I started my transition (Gender Affirming care) at the clinic and it has been a very comfortable and smooth process. My doctors are awesome and all staff …

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