i really need to be able to call so more issues dont arise. but it seems like noone there cares with all the calls that are dropped with an automated message. wish i could rate -5
Ive been trying to get ahold of an actual customer service rep for 2 hrs now always get disconnected and can get an actual person in the phone kansas needs to have a better way to get ahold of someone to talk to in order to get business taken care of
I’ve neve had a good experience here with the process or people that are employed here. Everyone is rude and expects you to know exactly what’s going on when they don’t even have a clue. I think they forget where their paychecks come from.
Trying to get a hold of a rep, as a customer service agent I find this as annoyance that I wasted 2 hours to find out what happen to my license after I renewed it. Phone service closed at 230 pm I assume. I am annoyed with this.
Wish I could give Zero stars. Cant get a hold of a live person at all and being threatened by the State that they will put a lien on my property for $6.00 fricken dollars!!! I’m sure it cost them more than that to send me this BS letter. Kansas leadership sucks even worse under Kelly…..
Usless automated phone system, can never get you to a person without having to just settle for any department you can get, an then they transfer you an the call gets dropped or voicemail, you end up wasting hours with no results. Who ever set it up has no idea what their doing.
I am the majority partner at RA Tax and Accounting as well as CEO at Aptora Corporation. Every encounter we have had the them as been cordial and professional. Yes they want our money and I hate that. lol. They have a job to do though. …
The white haired lady at the front desk was rude and disrespectful. She called another person via phone to talk to me and sat me in cubby 5. She spoke loud enough to say, “I told her we didn’t handle the business she was requesting here and …
If I could leave a 0 stars I would every dealing I have had with them in regards to license reinstatement has pain one big pain in the neck after the other. For example closing early getting sent from one automated line to the other in circles, as well as being on hold for hours and never getting an answer.
If I could give zero stars I would. Just got off the phone with the worst agent I’ve ever experienced. I work in customer service and its really not that hard to be kind to people over the phone. The lady was short with me rude and when …
Their service is good once you get a hold of someone. I’ve called 38 times today to be greeted with an automated “call back later” message that then hangs up on you. I’ve now been on hold (on my 39th call) that’s so far lasted 23 minutes of …
After waiting 15 minutes to get through, I was greeted by a less than friendly customer service rep. My issue was pretty straightforward and easy. No polite language, courtesy, or customer service skills at all. I offered a polite “thanks …
I have been trying to get my title for my fully paid off truck from Kansas since early April, as of writing this it is late August. The staff are rude and incompetent. They screwed up the first time they tried to mail my title and it was …
Overall experience at the state level needs to be better managed and have a system in place. I know plenty of people with distinctive plates that are not authorized to have per state law but they are getting away with it each and every …
Great staff.
They never answer the phone
Best Department of Revenue in the state.
Budget cuts have greatly impacted service.
Worst representatives ever. Rude and ignorant.
I paid to reinstate my licence 12 days before they actually decided to Do something about it…
Can never get through to this line but are able to speak with other entities with no issues. Oh yeah and keep getting disconnected.
I’ve used them many times as a resource for my small business and they have all been fantastic.
i really need to be able to call so more issues dont arise. but it seems like noone there cares with all the calls that are dropped with an automated message. wish i could rate -5
Ive been trying to get ahold of an actual customer service rep for 2 hrs now always get disconnected and can get an actual person in the phone kansas needs to have a better way to get ahold of someone to talk to in order to get business taken care of
I’ve neve had a good experience here with the process or people that are employed here. Everyone is rude and expects you to know exactly what’s going on when they don’t even have a clue. I think they forget where their paychecks come from.
Trying to get a hold of a rep, as a customer service agent I find this as annoyance that I wasted 2 hours to find out what happen to my license after I renewed it. Phone service closed at 230 pm I assume. I am annoyed with this.
Wish I could give Zero stars. Cant get a hold of a live person at all and being threatened by the State that they will put a lien on my property for $6.00 fricken dollars!!! I’m sure it cost them more than that to send me this BS letter. Kansas leadership sucks even worse under Kelly…..
Usless automated phone system, can never get you to a person without having to just settle for any department you can get, an then they transfer you an the call gets dropped or voicemail, you end up wasting hours with no results. Who ever set it up has no idea what their doing.
A simple fax number is all I need…
Putting it on the website could help so many.
We all know the phone system needs work.
Does anyone know it??
I am the majority partner at RA Tax and Accounting as well as CEO at Aptora Corporation. Every encounter we have had the them as been cordial and professional. Yes they want our money and I hate that. lol. They have a job to do though. …
The white haired lady at the front desk was rude and disrespectful. She called another person via phone to talk to me and sat me in cubby 5. She spoke loud enough to say, “I told her we didn’t handle the business she was requesting here and …
If I could leave a 0 stars I would every dealing I have had with them in regards to license reinstatement has pain one big pain in the neck after the other. For example closing early getting sent from one automated line to the other in circles, as well as being on hold for hours and never getting an answer.
If I could give zero stars I would. Just got off the phone with the worst agent I’ve ever experienced. I work in customer service and its really not that hard to be kind to people over the phone. The lady was short with me rude and when …
Their service is good once you get a hold of someone. I’ve called 38 times today to be greeted with an automated “call back later” message that then hangs up on you. I’ve now been on hold (on my 39th call) that’s so far lasted 23 minutes of …
After waiting 15 minutes to get through, I was greeted by a less than friendly customer service rep. My issue was pretty straightforward and easy. No polite language, courtesy, or customer service skills at all. I offered a polite “thanks …
I have been trying to get my title for my fully paid off truck from Kansas since early April, as of writing this it is late August. The staff are rude and incompetent. They screwed up the first time they tried to mail my title and it was …
Overall experience at the state level needs to be better managed and have a system in place. I know plenty of people with distinctive plates that are not authorized to have per state law but they are getting away with it each and every …