Katy Trail Community Health

Katy Trail Community Health

High-quality healthcare, for you and your family. From the start Katy Trail Community Health has been committed to serving the health needs of … See more

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Katy Trail Community Health Reviews ( 46 )

  1. (Translated by Google) We are very grateful for the care you give to my mother who is a patient of you, thank you very much, especially Dr. Teresa and the nurses also to young Daniel who helps us as an interpreter. Thank you. …

  2. Worst place ever if you like being talked to unprofessionally and treated with no kind of respect this is for you if you care about your health and we’ll being go somewhere else, not there to help you just to take your money!!

  3. My name is helen Rowlette I went in this morning and had a wisdom tooth pulled and I was very happy and felt comfortable with the dr and nurse those 2 ladies rocked and I’m on my way two recovery and feeling better by the minute and thanks two the slider fee I could get this done God bless

  4. Had to wait a long time, but the pediatrician, Leila Kashani DO was fantastic! She immediately put me at ease and was excellent with the kids. She’s worth the longer wait.

  5. Haven’t been there in a while, the one time I was there the staff was so rude and the wait times are ridiculous, even if you have an appointment. I do however make my moms appointments and the wait time are conserningly long. One time I …

  6. Dr. Neath was awesome, she’s my dentist and she was very nice and did her job perfectly. I had three teeth pulled that day and had no problems after that, soo I say thank you Dr. Neath and thank you Katytrails Health Care.

  7. So far all they’ve been good for is my daughter’s birth control. Based on income? Still have us a high rate even though we have no income right now. Many daughter is in severe pain that a hospital visit told her to be seen and checked for …

  8. There alright but they horrible on picking up their phone and listening to people after I told them I’m in school most of the time so they can tell my mom anything but they don’t listen

  9. I absolutely hate this place. I get different information every time I talk to someone. They refuse to fill my child’s meds then won’t give him the right appointment we need for his meds!! He hasn’t had meds in a month or been able to go to school nothing. I hate them

  10. Literally just tried two seperate thirty minute phone calls to get an appointment made. Nobody picked up either time. Tried to call the billing department to have them transfer me thinking, maybe the phone’s messed up. Nobody answered. …

  11. I loved it. They are always very nice. They see all my kids for their dental check ups. If they feel that they will be unable to care for the tooth for any reason they will tell me then refer me to a specialist. I feel that is the best thing any doctor can do.

  12. I went there today and I’m an established patient and I’ve been going there since 2008, however I was told today since I hadn’t been there in a little over a year that it was going to be hard for me to get an appointment and they couldn’t …

  13. took my son in. nurses were very nice and helpful. the Dr did not even talk to my 4 yo. just shoved him in the seat and forced his way into his mouth. yelled at me. REally yelled at me and told me i was a bad parent because my speacial …

  14. My doctor and his nurse are wonderful, but beware of the billing. Check all bills and payments made very close!! You will not receive any bills then 2-3 visits later you will be informed of a high balance on your account. Those responsible …

  15. I don’t know why Google is posting under my business name but oh well! The bad reviews do not reflect my experience at all. This is my favorite doctor’s office I’ve ever been to. Everyone from front desk to back office to lab to scheduling …

  16. Oksana, the dental assistant, was absolutely the best! She is so upbeat and friendly!! She talked my daughter through the whole process and kept us giggling and entertained the entire time! She is a 5 star employee! We really appreciate …

  17. If I could, I’d give them 0 stars. You sit on a call for at least 20 minutes if not more even after they open just to get an appointment. And it is sorta an emergency.

  18. Gets worse by the month… had a scheduled procedure for 2p.m today…got there just to be told, “Sorry, you have to wait til atleast mid January.” That place is a total waste of time and money. They like to charge insurance for talking to …

  19. Just awful….
    They don’t care about your health. Just your co-pay. They never would respond to my calls. I’m a traveling worker. And I need a Doctors office to be responsive.

  20. it’s horrible. I’m trying to call, but I can’t get through to them. I’m trying to make an appointment for my kids. I haven’t been able to get in for over a year now. They are always busy. and they always tell me to call them back next week. What are they paid for. Horrible.

  21. Nobody ever answers the phone. I’ve called for 2 weeks straight LITERALLY and still have yet to talk to someone. I’m trying to get my prescriptions refilled and now I’ve had to go without my medicine this whole time. My Pharmacy has faxed …

  22. I was once an employee of Katy Trail as a nurse and a patient as well. Even though I moved on from this clinic for a career opportunity that I couldn’t pass up, I remained a patient. …

  23. I’ll give them a three simply because my visit was actually really pleasant, the scheduler and nurse were super sweet and walked me through what would happen after my rapid covid test. I was told I’d have my results by 5 pm today. …

  24. Wasn’t accepted for dental appointment because I hadn’t been back in 3 years — even though they were closed for COVID for 2 years and I was denied an appointment over and over again because they had no open slots every single time I called, …

  25. If I could rate 0 stars, I would. I called on a Thursday they told me to call back on Friday around 7 am. I made 4 different attempts at a phone call between 7 and 7:05, nobody answered. So I called back at 7:50, they told me they’re all booked up and to try again next Friday. Why? So my call can be ignored again ? What a joke.

  26. Worst phone customer service you possible could have. Always so snobby and attitude on 10! Have some respect your working for people who calls the phone to schedule the appointment. Have some decent respect not once in the last 5 years have I had a good experience with Katy trail. -0 for rating you all suck.

  27. We take our 2.5 year old son here for pediatrics and Dr. Kashani is the BEST in town. The staff is always nice and do such an amazing job with my screaming toddler in the room. The rest of the clinic staff is super nice and helpful whenever i need a fast appointment.

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