KC Water ensures the accessibility and quality of water services to meet the growing needs of our region by investing in the future of our water, … See more
As of today I have dealt with all three divisions of the Kansas City water services department wastewater, supply, and stormwater. The water department did an excellent job of fixing the Blue River, that runs behind my house without having …
I’ve been starting and stopping water service at various locations for 20 years, and I’ve never before been asked to come in with a copy of my lease and ID. Coming in to the water department with these documents is on a case by case basis. …
Will post more after visit tomorrow. These ppl should be ashamed. Brittney @ the PUBLIC WATER after hours call service rep ….WOW.. While she was making funny that my family had to make payment arrangements on April 6th is the day my mother passed away… so the sarcasm was uncalled for…
One of the security guards here is extremely rude. People wouldn’t be parking where they shouldn’t if you told your employees not to park in the visitor parking. Why don’t you try regulating that first?? Very unprofessional.
Our neighborhood has been without water for a total of 72 hours over the last week and a half. (Not the first or even second time this has happened) Customer service was unable to provide any explanation but plenty of excuses. In the mean …
The phone number linked to this water department is a woman’s personal phone. It’s not even a water department. Called once got hung up on , called again and let her know her number is linked to this kc water services on google.
I want to take the time to thank the ladies that helped me over the phone and those that locate old Bill’s and sent them to my title company so I could sale my house. Very professional, curtious and got things done in an incredible amount …
Rude and more rude. Called to get service on and was told they cant identify me via name and ss#. Said several names attached to that ss#. Told me I had to come bring proof of identity to their office but didnt give address where to go. Was …
If you need to open an account, or really have any questions at all, find Angela. She is unbelievably knowledgeable, thorough, and patient! – She’s basically an angel 🙂 …
Mrs. Vahneta like Wahneta but with a V! She is the most uplifting, respectful, well spoken, kind, mindful, and assistance driven. Never interrupting and would not request any unnecessary Information leading to making the call unexpectedly …
My experience with the City of Kansas City Water Department was outstanding! On Christmas Eve, I had a hot water heater replaced and the plumber broke the key to the City drain controlling my water line which left me without water! The City …
I went in to help a renter out for starting a new service My old Rentera owes 1200 and wanted to make the new renters pay that amount because they said they were relatives which is not true I brought all the documents showing that it was …
The place was heavily guard at entrance to water dept which is good. Having to travel to the back of the building area and locate a client for delevery service was kinda a pain. Besides that overall nice looking campus.
I am a newer resident of KCMO. Of coarse mine did not hold so smooth with covid issues. I got behind and they turned off my water. I can honestly say there customer service skills if you can call it that. Absolutely appalling. No care or …
I have water running through my basement from a broken service line. There is no shut off at the street. After a couple calls to water services dept. I determined they couldn’t care less. I just need to locate and shut off the water to …
WORTHLESS !
Worst service
2Thumbs way dowwwn
… Pay your water bill… Live and direct
Terrible service.
Your website client portal does not work still
Sweet terrain, bunch of high elevation long shot opertunities
As of today I have dealt with all three divisions of the Kansas City water services department wastewater, supply, and stormwater. The water department did an excellent job of fixing the Blue River, that runs behind my house without having …
Great park to place disc golf lots of hills and walking
This place makes the DMV look fast.
Got a extremely rude employee named mike with the water dept – called hr and reported him but they never answered-
I’ve been starting and stopping water service at various locations for 20 years, and I’ve never before been asked to come in with a copy of my lease and ID. Coming in to the water department with these documents is on a case by case basis. …
KC Water Department. The rudest customer service reps I have ever encountered in my life.
Will post more after visit tomorrow. These ppl should be ashamed. Brittney @ the PUBLIC WATER after hours call service rep ….WOW.. While she was making funny that my family had to make payment arrangements on April 6th is the day my mother passed away… so the sarcasm was uncalled for…
One of the security guards here is extremely rude. People wouldn’t be parking where they shouldn’t if you told your employees not to park in the visitor parking. Why don’t you try regulating that first?? Very unprofessional.
Very rude don’t offer any help over the phone. Just pushing self service even for questions and starting service. …
Our neighborhood has been without water for a total of 72 hours over the last week and a half. (Not the first or even second time this has happened) Customer service was unable to provide any explanation but plenty of excuses. In the mean …
My bill is so high bro it’s not worth it..it’s just 2 people, I don’t understand why it’s so high
The phone number linked to this water department is a woman’s personal phone. It’s not even a water department. Called once got hung up on , called again and let her know her number is linked to this kc water services on google.
I want to take the time to thank the ladies that helped me over the phone and those that locate old Bill’s and sent them to my title company so I could sale my house. Very professional, curtious and got things done in an incredible amount …
Rude and more rude. Called to get service on and was told they cant identify me via name and ss#. Said several names attached to that ss#. Told me I had to come bring proof of identity to their office but didnt give address where to go. Was …
If you need to open an account, or really have any questions at all, find Angela. She is unbelievably knowledgeable, thorough, and patient! – She’s basically an angel 🙂 …
I struggle with the KCMO water department often. My bill seems to vary monthly but recently it had gone up over $100/month. …
Mrs. Vahneta like Wahneta but with a V! She is the most uplifting, respectful, well spoken, kind, mindful, and assistance driven. Never interrupting and would not request any unnecessary Information leading to making the call unexpectedly …
My experience with the City of Kansas City Water Department was outstanding! On Christmas Eve, I had a hot water heater replaced and the plumber broke the key to the City drain controlling my water line which left me without water! The City …
I went in to help a renter out for starting a new service My old Rentera owes 1200 and wanted to make the new renters pay that amount because they said they were relatives which is not true I brought all the documents showing that it was …
The place was heavily guard at entrance to water dept which is good. Having to travel to the back of the building area and locate a client for delevery service was kinda a pain. Besides that overall nice looking campus.
I am a newer resident of KCMO. Of coarse mine did not hold so smooth with covid issues. I got behind and they turned off my water. I can honestly say there customer service skills if you can call it that. Absolutely appalling. No care or …
I have water running through my basement from a broken service line. There is no shut off at the street. After a couple calls to water services dept. I determined they couldn’t care less. I just need to locate and shut off the water to …