They are racist and harassing all the time. We were accused of a shed conveyance that was not ours nor on our property. The lights are out on entrance signage which have been out over 8months to date.
Tammy and Jennifer at Keith Collins manage my neighborhood. Anytime I need assistance getting information they have always been very prompt and helpful
Office Representatives have been very responsive to all questions as new homeowners and concerns that we have passed on to them.Gwen Rodgers has given me same day or 24 hour turnaround.
They do what they say and have polite employees. Nobody likes owing HOA fees which seems to be the complaints but it’s part of living in an area with amenities and good property values.
You never get a response,via email or phone calls. Management is worse than ever. No communication. So many complaints from all the hoa communties that kcc manages. No updates on neighborhood happenings or new homeowners or renters. Have to request info several times.
HOA’s are jokes…schools, amenities, infrastructure, and economy will impact home values more than an HOA ever will. Yet these garbage companies still exist.
Working with Jennifer whenever we have issues is always pleasant. Even if it something we don’t agree with she is very professional and does everything she can help us.
This “property management” company is nothing more than a glorified appartment complex. Maintenance on the alley ways are dismal, they dont enforce people parking, blasting music in the alley ways at all hours of the night, we have more renters living in this area than owners. Nothing more then extortion. Cant wait to move out.
Excellent company. Great employees. I have been doing business with Keith Collins for 20 years and have always been pleased with their level of service.
Just as others have reviewed…please try not to purchase a property managed by this company. Our condo has had a water leak since we purchased it in December 2017!! They keep sending companies to bid on repairs but has yet to actually …
We have been living in our new neighborhood for just a few months, but the managers at Keith S Collins have been very helpful. They are great at communicating, and very helpful.
This is the worst management company ever. Our neighborhood looks like the depths of hell. No ones yards are maintained. Roofs are falling off. Paint is nonexistent on most home and the ones that have paint, it is an atrocious color. The …
I’ve only been on the board 2 years, and can truthfully say,Keith Collins is the best. They have walked me thru everything from the beginning. Very supportive and most helpful . Very professional company.
I joined a HOA managed by this company in July of 2018. They sent me a letter notifying me the HOA fee was $253. That month, I paid two payments for a total of $506 to be a month ahead. I continued to pay a month ahead through the end of …
This is by far the worst property management company. The only thing they care about is collecting HOA fees. They have picks and chooses who they harass about petty issues. My glad to have sold my home and get away from their schemes.
Joyce S. is amazing!! She is very helpful and makes sure residents are held accountable for following the bylaws of the Riverwood Community. This is a very professional organization. I know that when I call, things will get done.
Ms. Jennifer is the absolute best. She’s very responsive and her communication with me has been very professional and timely. You are in the best hands with Keith Collins Co.
This company is crooked. They have conspired with two attorneys, Mark Cantora, and Wayne Mink to extort money from a disabled senior. I owed this company for HOA dues dues to a serious illness that left me medically and financially …
On more than one occasion Krista Burt has come to the rescue when having problems or questions concerning our HOA. We’re so thankful that she is with Keith S Collins. Thank you so much Krista, you’re amazing!
Its very difficult to get someone to call back. I haven’t recieved a call back from 2 years ago. It seems they dont like dealing with the homeowners of color my neighbors never have any issues. They send letters about the weeds in the yard …
Just look at this. We pay 500 a year for this. It is a complete mess. We would be better off forming our own association and getting it to look professionally and how it should be. I would like to see more action than just another explanation on how it’s not your fault.
Dexter Way has been managed by Joyce since 2012 and is assisted by Libby. They are a valuable asset with many years of experience which is useful for us as issues occur. They provide contractors needed and have an outstanding bank reporting system. Available for emergency as well as routine needs.
Keith Collins Company is the management company for my subdivision in Piperton TN.. Joyce Spiecha has been so responsive and professional in her approach to the needs of our subdivision. Nice to have a company that is quick to respond to problems in the neighborhood and has all the subcontractor to handle any repair that may arise.
I am an HOA President. I speak with Tammy Joyner daily. She has never failed to call me back; offer advice on situations; contact me with the right people; or just listen to me rant. I think people don’t always understand that a Management …
As an HOA board member, Joyce Spiecha has been great to work with. She responds quickly to our requests and has been a great source of advice and answers to questions and issues that we’ve encountered. KCC has definitely simplified things for our association.
I communicate with Joyce Spiecha quite often, as the new president of our HOA board she has been very helpful with catching me up as to what is going on. She is responsive, professional and knowlegable. She has been a great resource for me and I appreciate all her help.
Great group over at Keith Collins. Jennifer is always available to us to quickly answer any questions. We appreciate how knowledgeable she is and her fast response to any concern we may have.
Our HOA has an excellent working relationship with our reps, Maegan Rausch and Mawusi McKelroy. They are friendly and quick to respond to our requests to solve issues and help our HOA function more smoothly. Financial reporting is …
Since this scummy company took over our HOA are yearly fees have almost doubles and not one thing has been done. So disappointed that our board member hired these people. My mother died and I never received a bill or notice saying my dues …
The folks at Keith Collins Company have been a real joy to work with over the last couple of years. We are a small neighborhood of only 80 homes but we feel we are the most important client they have. Excellent support!
These people are the worst to have as your HOA. I turned in a form a week ago thats not approved because Jennifer does not know what builing materials are. She literally said go around and take pictures of peoples house. No thats horrible. …
Keith Collins CO. has assisted our community for nearly sixteen years. The staff typically go above and beyond. This is especially true of our property manager Tammy Joyner and her assistant Christina Cole. Tammy’s assistance has saved our …
The property managers KCC are responsive when called upon. However, more importantly the managers are proactive and good at seeing issues before they become problems. Tammy and Jennifer are rock stars!
Our staff at AgriScapes, LLC has worked with numerous property managers over the years at Keith Collins Company, and all have shown a consistent professionalism and care for their clients and vendors that has become rare in the industry. …
Our condominium association has employed the Keith S. Collins Company to manage our association for the past 4 years. I have served as vice president for our association and have worked closely with the employees of this company and they …
Keith Collins has assisted our HOA with structure and guidance. We have had some turn over recently and they made the transition very smooth. Recently they shared some zoom meetings with our Board about Meetings and procedure.
They took over a relative mess at our complex, and got everything turned around for us. Very happy that they came aboard. Their fee has been modest and fair, staff has been prudent and responsive, their recommendations have gotten our HOA …
Loved working with the folks at Keith Collins Company while they managed our neighborhood. Jennifer was thoughtful, responsive, and prompt when answering my questions or concerns. Definitely a great team!
Our company does business with Keith Collins, and I have found them to be a very fair and responsible management company. We enjoy working with them, and look forward to working with them in the future. I have found the company, and their agents, to be very professional.
Keith Collins has been a wonderful addition to our HOA structure. Primarily handling our accounting functions, Theresa and Ronda have also been amazing resources for state and local compliance, general guidance for operating the HOA, prompt …
Keith Collins Company has been our management company for several years. Although I have worked with several HOA managers, the services provided have been wonderful. Some homeowners may blame the management company for violation letters …
I have been working with Joyce Spiecha at Keith Collins for the last 18 months since I took on the responsibilities of President for our HOA. At that time, being fairly new to the neighborhood, I had little familiarity with the role of the …
regarding the management of properties managed by Keith Collins Company! The Neighborhood I live in has been managed by them for over 15 years, has over 450 homes and Our DM Tammy Joiner has been very helpful keeping our neighborhood in …
Our HOA has been using Keith Collins Management for about 5 years. Tammy Joyner is our manager with years of experience and knowledge that has helped our HOA become more educated in all aspects of a non profit business. Keith Collins offers …
I live in a HOA run by Keith Collins and yes our fees nearly doubled and nothing is done about covenant violators. I also feel our Representative Joyce Spiecha is lacking in communication skills to address everyone’s needs. She has been …
The move to Keith Collins as our property. Management group was the best decision we made. As president of our HOA for many years, our assigned relationship rep is always available to aid in any decision and offered direction in choosing …
I had a wonderful experience with this business. I sent an email to Jennifer Hurtley first, and she responded to me very quickly and successfully resolved the issue we had. Tammy Joyner sent us the letter in the mail with great efficiency. We really appreciate their timeliness and diligence.
We are a part of the Wickliff Creek HOA. I have worked with Joyce for the past 4/5 years. She has been nothing but helpful in solving our homeowners issues. She is extremely knowledgeable of the rules and guidelines of the association. We’ve been happy with our experience !
Keith Collins Company is outstanding to work with. The people at Keith Collins are always courteous, polite and responsive. The office is very professional and the employees are very helpful. Keith Collins properties are always some of the …
Keith Collins Company has made a tremendous positive change in our neighborhood. They have given residents a voice and Joyce Spiecha is always there to help address and target concerns and issues. A great asset to our neighborhood.
I absolutely LOVE working with Keith S. Collins Company, LLC! Tracy Dewitt and Sheelagh Burton are always SO QUICK to answer a request I have and provide me information, in the most efficient and timely fashion. The company manages so …
I can 100% say that Keith Collins staff do a great job representing HOA communities. I was the President of an HOA for several years and they were just the BEST! The low reviews I have read on hear are from homeowners that don’t like …
It is very helpful to have access to Keith S. Collins Co. managers who have the knowledge and desire to help our HOA with everyday operations as well as unexpected matters. Emily and Hayley always respond professionally and in a timely …
I am the president of the HOA for one of the subdivisions working with Keith Collins Company. I have been working with Theresa and Ronda since joining the board a few years ago and find both of them very helpful and responsive to our …
I have been familiar with Keith S. Collins, LLC for many years in a professional and personal capacity. I have worked with the company for quite some time in a lot of matters. I have dealt with many property management companies as well. …
I have been associated with Keith Collins Company in both a developer role and as President of our local HOA now for almost 20 years. Many homeowners do not understand their responsibilities as relates to HOA covenants and the …
When our HOA was formed, we knew we needed professional help. We are glad we chose the Keith Collins Company. Keith Collins handles all our administrative duties in a timely and efficient manner. Our association manager, Theresa, …
The management of our Home Owners Association was transferred from the developer to the home owners at the beginning of 2019. In preparation for that transfer our initial “appointed” board of directors contracted with Keith Collins …
As an HOA board member I have had nothing but a positive experience dealing with Keith Collins associates. They are professional and deal with our community needs in a timely and efficient manner. Joyce and Libby have been extremely responsive and nice to deal with regarding neighborhood issues.
Our condo association is celebrating 10+ years of support from Keith Collins Company. Keith Collins Co is truly the best association management company in Shelby County. They help us find the best vendors and best prices to perform work …
Keith Collins Company has been managing our HOA for the past three years and we have been very pleased with them. Joyce and Libby have been nothing but professional and helpful. Every time I have contacted them with a request they respond …
My husband is interim president of our HOA. Our representatives, Emily and Hayley from Keith S. Collins Company, LLC are great ladies to work with. Anytime we have a question or situation, they always have an immediate answer or they will research the matter and get it resolved. Awesome professionals!
Keith S. Collins Company has been managing our HOA for the past several years; in fact they’ve been doing a wonderful job and do so much behind the scenes it’s hard to image or even appreciate what value they bring to the table. Speaking …
I would highly recommend doing business with this company. They take the utmost care of their residents and are very responsive to their needs and concerns. I have worked closely with most of their property managers and these ladies are the …
I have been on the board of my neighborhood association for many years Keith Collins has been our management company the entire time. Keith Collins is a great company and I highly recommend them to Associations looking for the services they …
I highly recommend Keith Collins Company. I served on my HOA Board for 14 years and worked closely with Keith, Joyce, and Libby. They are absolutely wonderful and due an amazing job. A management company’s job is a difficult one as it …
As a vendor, you want a company that responds to and appreciates the services offered and the relationship building process. I think we have that in KC PM
Have been working with Christie on several properties and she has been very professional and knowledgeable about all situations. Would recommend her for managing any HOA.
Shady Creek HOA works with Keith Collins and we have a very good, collaborative partnership. Keith Collin’s team of Joyce and Libby are there to support our HOA Board, provide guidance, address concerns, and provide financial oversight. …
I can only speak to my personal experience, but Jennifer has been an absolute joy to deal with. Anytime I’ve had an issue, she has responded promptly and professionally. Lots of people don’t understand the value of an HOA until they have to tend to all the duties themselves.. I am extremely happy with their services.
I have known Joyce and Libby for 3 years. They both are amazing to work with. I’ve never had to work with a management company before and these two ladies made me feel welcomed the first time I meet them. In working with the HOA they are …
Our HOA has been using Keith Collins Management for about 5 years. Tammy Joyner Moss is our manager with years of experience and knowledge that has helped our HOA become more educated in all aspects of a non profit business. Keith Collins …
As a developer in Desoto County, I chose Keith Collins Company, LLC to manage all of our Subdivision’s Home Owner Associations. Over the years I have turned over the management to their staff and they have done a wonderful job. Our …
They increased our dues by 25% due to change in ground keeping services back in September. Still atrocious in communal areas. I’d rather jump into a pond at freezing temperatures then have to hear another excuse from this company
We have used Keith S. Collins Company to manage our neighborhood HOA for over 2 years. They are very professional in all aspects of their work. Since using Keith S. Collins Co. our neighborhood has been upgraded in all areas. …
Where have they been all of my HOA life?? We should have moved years ago. This company puts everything out there for you. No hidden anything. Very attentive to our needs. Let me tell you about some of the best things they offer: …
I had a WONDERFUL experience with Jamie Rutherford today. I contacted Keith Collins, LLC requesting a statement for my bank. After verifying my information. Jamie told me she would send the information. Seconds afterwards, I received …
Our association manager, Christie Anthony, and her assistant, Morgan, are very helpful and respond quickly to any questions or concerns from our Board. They have both been a d continue to be a pleasure in our working arrangement.
Looking for 0 star review but Google review don’t have that option.Horrible customer care experience from this company. They treat you based on your profile and the associates are very rude when you call the office for clarification …
I spoke with Jennifer about some concerns I have about some of our neighbors, and I was assured that it would be addressed, she appeared to be easy to talk with and I appreciate talking with someone that’s easy to talk with.
Our association has been working with Keith Collins best choice in HOA management always responsive and always gives our board advice thanks Jennifer and Tammy
Our HOA uses Keith Collins, and Jennifer is our manager. She’s very quick to return calls and answer questions that I have about things going on in the neighborhood.
It’s easy to bash on companies like this but the Keith Collins group has done a fantastic job with my HOA and his team is always fast with responses and getting the issues resolved.
As secretary of the Plantation Lakes Home Owners Association, I appreciate the professional assistance from Keith Collins’ employees. They (Tammy and Jennifer) are “top-notch!”
I had the pleasure to with Christie Anthony of Keith Collins Co. on several occasions. She was very helpful and responsive. She submitted my paperwork in a very timely matter and helped me through the whole process.
Jennifer Hurtley is an enthusiastic young women that is on top of things. She is well organized. I have quoted multiple jobs and have done several jobs. She has a bright future ahead in her career.
Christie and Morgan have provided excellent services during the 2022 year. Our management team is awesome, very professional and aims to please. We are grateful to have them!
Keith Collins Co has formed a great partnership with Castle Ridge HOA. They have a clear understanding of the developments rules and regulations and the staff is great to work with
As a HOA Board member it has been my pleasure to work with Christie Anthony of Keith Collins Co. She has been very responsive and has assisted whenever asked. She is professional and understands the challenges faced by HOA boards and communities.
Jennifer Hurtly has been great to work with since taking over our HOA things are heading in the right direction. She brings great energy to work. She has been very responsive to our HOA keep up the good work.
Keith Collins Company is the leader in Homeowners Associations. They strive to satisfy the homeowners and help to maintain the highest values for our properties. We are lucky to partner with this association! Keep up the good work.
I am on the HOA board of our subdivision in Collierville. We have had several issues to deal with lately and I am happy and relieved to say Jennifer has been a great source of information and help. It’s comforting to know you can reach out to a company that can provide assistance. We are so grateful. Thank you!
Just like to say that Keith Collins management is great for our HOA. Our HOA manager Jennifer Hurtley is the best she take care of business right away no lag time no wait time love this company. We love our managers. Thanks for all you do.
As an HOA Board member, Keith. Collins has been easy to work with. Jennifer Hurtley has been responsive to our HOA’s needs since she became our association manager. She has made sure that we understand association processes. Look forward to working with Keith Collins, LLC in 2023.
Terrible company. I am a condo owner at the Mayfair and our board recently hired this company. Since they’ve taken over, the condition of the property has declined, the public areas are dirty, and the communication is laughable. We were …
As an HOA Board member, I can understand why the reviews are very positive or very negative because we all want our needs met instantaneously. Jennifer Hurtley has been responsive to our HOA’s needs since she became our association …
Keith Collins, LLC manages the HOA for a condo we own in Oxford. I’ve dealt with these type companies in the past and must say that we are very pleased with the Oxford Team! Allison & Katrina are both amazing! They always go above & …
I am on the Board of Cherokee Valley HOA which has been affiliated with Keith Collins LLC since the early 2000’s. The work that has been accomplished over the years has been exemplary with a few exceptions. The new team in place with …
This is one of the most incompetent and useless company that I have encountered. I frankly do not know why this firm exist! They collect registration fees and HOA dues from home owners but it is apparent they do not represent the interest …
(Translated by Google) Very few boxes available to serve you especially on weekends. Long lines. …
Morgan and Christie are awesome! Always very professional and helpful.
Good
Always responsive to our requests. Thank you.
Terrible. I have talked to 5 different people and they all say that they will call back but they never do.
Jennifer is a pleasure to work with.
Negative experience. I don’t have time for negativity control freaks.
Very help and efficient.
Seems like we hired an overseer that has no Authority
Very prompt in answering questions and assisting with any problems.
Must be themselves rate them 5 stars
I wish to rate 0 star.
No problems just made a payment and own my way
Website easily navigated
Jennifer is outstanding! Very efficient and courteous!
This is the best management company in Shelby County. They are so friendly and helpful!!!
Great place, great people!!
Great customer service!
They are polite and very professional organization,
Thank you miss “Emily Dale” for your help!
Wonderful place. Employees listen to you and understand your needs. Get to fixing your issues very promptly.
Keith Collins Company is an awesome company!
I have been using their services for over 15 years. They’ve always tried to serve my needs. I am grateful to have this company at my service.
Always great working with Jennifer Hurtley and Tammy Moss. Very professional and knowledgeable.
Libby and Joyce always respond quickly! I enjoy working with Keith Collins Co!
They are racist and harassing all the time. We were accused of a shed conveyance that was not ours nor on our property. The lights are out on entrance signage which have been out over 8months to date.
Tammy and Jennifer at Keith Collins manage my neighborhood. Anytime I need assistance getting information they have always been very prompt and helpful
great experience with this group and our HOA. Very professional, courteous, and responsive.
Great owner and very talented staff, If they don’t have the answer Tammy and Jennifer will get it. They also use and recommend great contractors
Efficient and friendly staff (Emily Dale and Hayley Shaw) do their best to assist our HOA. We are quite satisfied.
Staff are experienced, they use data base system available and more importantly affordable for HOA’s. Many resources for HOA boards and home owners
Office Representatives have been very responsive to all questions as new homeowners and concerns that we have passed on to them.Gwen Rodgers has given me same day or 24 hour turnaround.
…the fact that that someone responded to a one star rating faster than they have my time bound requests over the last week and a half is a start…
I am incredibly pleased with the professionalism and knowledge that Tammy and Jennifer bring to our neighborhood’s HOA.
They do what they say and have polite employees. Nobody likes owing HOA fees which seems to be the complaints but it’s part of living in an area with amenities and good property values.
You never get a response,via email or phone calls. Management is worse than ever. No communication. So many complaints from all the hoa communties that kcc manages. No updates on neighborhood happenings or new homeowners or renters. Have to request info several times.
HOA’s are jokes…schools, amenities, infrastructure, and economy will impact home values more than an HOA ever will. Yet these garbage companies still exist.
Working with Jennifer whenever we have issues is always pleasant. Even if it something we don’t agree with she is very professional and does everything she can help us.
This “property management” company is nothing more than a glorified appartment complex. Maintenance on the alley ways are dismal, they dont enforce people parking, blasting music in the alley ways at all hours of the night, we have more renters living in this area than owners. Nothing more then extortion. Cant wait to move out.
Excellent company. Great employees. I have been doing business with Keith Collins for 20 years and have always been pleased with their level of service.
Alison and Katrina are wonderful at what they do ! Fantastic customer service, treat you like family thank you so much ladies !!!!!
Just as others have reviewed…please try not to purchase a property managed by this company. Our condo has had a water leak since we purchased it in December 2017!! They keep sending companies to bid on repairs but has yet to actually …
I was having an issue with my HOA, but Jennifer was able to help me through it quickly. She was fantastic!
We have been living in our new neighborhood for just a few months, but the managers at Keith S Collins have been very helpful. They are great at communicating, and very helpful.
This is the worst management company ever. Our neighborhood looks like the depths of hell. No ones yards are maintained. Roofs are falling off. Paint is nonexistent on most home and the ones that have paint, it is an atrocious color. The …
I’ve only been on the board 2 years, and can truthfully say,Keith Collins is the best. They have walked me thru everything from the beginning. Very supportive and most helpful . Very professional company.
I joined a HOA managed by this company in July of 2018. They sent me a letter notifying me the HOA fee was $253. That month, I paid two payments for a total of $506 to be a month ahead. I continued to pay a month ahead through the end of …
Tammy Moss and Jennifer Hurtley manage our HOA and have always been prompt and professional with any request that I’ve submitted.
This is by far the worst property management company. The only thing they care about is collecting HOA fees. They have picks and chooses who they harass about petty issues. My glad to have sold my home and get away from their schemes.
Joyce S. is amazing!! She is very helpful and makes sure residents are held accountable for following the bylaws of the Riverwood Community. This is a very professional organization. I know that when I call, things will get done.
Very professional firm and employees are always professional they care about their associations they manage
We are paying more in dues and community is not being maintained. Over grown grass, junky yards and houses.
Ms. Jennifer is the absolute best. She’s very responsive and her communication with me has been very professional and timely. You are in the best hands with Keith Collins Co.
This company is crooked. They have conspired with two attorneys, Mark Cantora, and Wayne Mink to extort money from a disabled senior. I owed this company for HOA dues dues to a serious illness that left me medically and financially …
On more than one occasion Krista Burt has come to the rescue when having problems or questions concerning our HOA. We’re so thankful that she is with Keith S Collins. Thank you so much Krista, you’re amazing!
Its very difficult to get someone to call back. I haven’t recieved a call back from 2 years ago. It seems they dont like dealing with the homeowners of color my neighbors never have any issues. They send letters about the weeds in the yard …
Jennifer Hartley really helped with my issue and also vert professional.
Just look at this. We pay 500 a year for this. It is a complete mess. We would be better off forming our own association and getting it to look professionally and how it should be. I would like to see more action than just another explanation on how it’s not your fault.
Dexter Way has been managed by Joyce since 2012 and is assisted by Libby. They are a valuable asset with many years of experience which is useful for us as issues occur. They provide contractors needed and have an outstanding bank reporting system. Available for emergency as well as routine needs.
Keith Collins Company is the management company for my subdivision in Piperton TN.. Joyce Spiecha has been so responsive and professional in her approach to the needs of our subdivision. Nice to have a company that is quick to respond to problems in the neighborhood and has all the subcontractor to handle any repair that may arise.
I am an HOA President. I speak with Tammy Joyner daily. She has never failed to call me back; offer advice on situations; contact me with the right people; or just listen to me rant. I think people don’t always understand that a Management …
As an HOA board member, Joyce Spiecha has been great to work with. She responds quickly to our requests and has been a great source of advice and answers to questions and issues that we’ve encountered. KCC has definitely simplified things for our association.
I communicate with Joyce Spiecha quite often, as the new president of our HOA board she has been very helpful with catching me up as to what is going on. She is responsive, professional and knowlegable. She has been a great resource for me and I appreciate all her help.
We live in Braybourne. Christie and Morgan have always been helpful!!
Christie and Morgan have been great! Very responsive and attentive!
Great group over at Keith Collins. Jennifer is always available to us to quickly answer any questions. We appreciate how knowledgeable she is and her fast response to any concern we may have.
Our HOA has an excellent working relationship with our reps, Maegan Rausch and Mawusi McKelroy. They are friendly and quick to respond to our requests to solve issues and help our HOA function more smoothly. Financial reporting is …
Christie A is our property manager and she is always quick to reply with helpful and relevant information!
Great management company with professional employees that care !
Always available for quick resolutions.
Since this scummy company took over our HOA are yearly fees have almost doubles and not one thing has been done. So disappointed that our board member hired these people. My mother died and I never received a bill or notice saying my dues …
The folks at Keith Collins Company have been a real joy to work with over the last couple of years. We are a small neighborhood of only 80 homes but we feel we are the most important client they have. Excellent support!
These people are the worst to have as your HOA. I turned in a form a week ago thats not approved because Jennifer does not know what builing materials are. She literally said go around and take pictures of peoples house. No thats horrible. …
Keith S Collins Company has represented our HOA for many years. They are easy to work with. As well as, professional and helpful.
We love Keith Collins! They take care of everything for us.
Look no further, this company is the best there is and please ask for Jen(i think that was her name), she was super helpful and so polite!
Christie and Morgan Anthony are great to work with. Excellent customer service!!!
Keith Collins CO. has assisted our community for nearly sixteen years. The staff typically go above and beyond. This is especially true of our property manager Tammy Joyner and her assistant Christina Cole. Tammy’s assistance has saved our …
The property managers KCC are responsive when called upon. However, more importantly the managers are proactive and good at seeing issues before they become problems. Tammy and Jennifer are rock stars!
Ronda at the Players Club location is so helpful and timely. Definitely recommend their services!
Our staff at AgriScapes, LLC has worked with numerous property managers over the years at Keith Collins Company, and all have shown a consistent professionalism and care for their clients and vendors that has become rare in the industry. …
Our condominium association has employed the Keith S. Collins Company to manage our association for the past 4 years. I have served as vice president for our association and have worked closely with the employees of this company and they …
Keith Collins has assisted our HOA with structure and guidance. We have had some turn over recently and they made the transition very smooth. Recently they shared some zoom meetings with our Board about Meetings and procedure.
They took over a relative mess at our complex, and got everything turned around for us. Very happy that they came aboard. Their fee has been modest and fair, staff has been prudent and responsive, their recommendations have gotten our HOA …
Loved working with the folks at Keith Collins Company while they managed our neighborhood. Jennifer was thoughtful, responsive, and prompt when answering my questions or concerns. Definitely a great team!
Our company does business with Keith Collins, and I have found them to be a very fair and responsible management company. We enjoy working with them, and look forward to working with them in the future. I have found the company, and their agents, to be very professional.
Keith Collins has been a wonderful addition to our HOA structure. Primarily handling our accounting functions, Theresa and Ronda have also been amazing resources for state and local compliance, general guidance for operating the HOA, prompt …
Keith Collins Company has been our management company for several years. Although I have worked with several HOA managers, the services provided have been wonderful. Some homeowners may blame the management company for violation letters …
I have been working with Joyce Spiecha at Keith Collins for the last 18 months since I took on the responsibilities of President for our HOA. At that time, being fairly new to the neighborhood, I had little familiarity with the role of the …
regarding the management of properties managed by Keith Collins Company! The Neighborhood I live in has been managed by them for over 15 years, has over 450 homes and Our DM Tammy Joiner has been very helpful keeping our neighborhood in …
Our HOA has been using Keith Collins Management for about 5 years. Tammy Joyner is our manager with years of experience and knowledge that has helped our HOA become more educated in all aspects of a non profit business. Keith Collins offers …
I live in a HOA run by Keith Collins and yes our fees nearly doubled and nothing is done about covenant violators. I also feel our Representative Joyce Spiecha is lacking in communication skills to address everyone’s needs. She has been …
The move to Keith Collins as our property. Management group was the best decision we made. As president of our HOA for many years, our assigned relationship rep is always available to aid in any decision and offered direction in choosing …
I had a wonderful experience with this business. I sent an email to Jennifer Hurtley first, and she responded to me very quickly and successfully resolved the issue we had. Tammy Joyner sent us the letter in the mail with great efficiency. We really appreciate their timeliness and diligence.
We are a part of the Wickliff Creek HOA. I have worked with Joyce for the past 4/5 years. She has been nothing but helpful in solving our homeowners issues. She is extremely knowledgeable of the rules and guidelines of the association. We’ve been happy with our experience !
Keith Collins Company is outstanding to work with. The people at Keith Collins are always courteous, polite and responsive. The office is very professional and the employees are very helpful. Keith Collins properties are always some of the …
Keith Collins Company has made a tremendous positive change in our neighborhood. They have given residents a voice and Joyce Spiecha is always there to help address and target concerns and issues. A great asset to our neighborhood.
I absolutely LOVE working with Keith S. Collins Company, LLC! Tracy Dewitt and Sheelagh Burton are always SO QUICK to answer a request I have and provide me information, in the most efficient and timely fashion. The company manages so …
I can 100% say that Keith Collins staff do a great job representing HOA communities. I was the President of an HOA for several years and they were just the BEST! The low reviews I have read on hear are from homeowners that don’t like …
It is very helpful to have access to Keith S. Collins Co. managers who have the knowledge and desire to help our HOA with everyday operations as well as unexpected matters. Emily and Hayley always respond professionally and in a timely …
I am the president of the HOA for one of the subdivisions working with Keith Collins Company. I have been working with Theresa and Ronda since joining the board a few years ago and find both of them very helpful and responsive to our …
I have been familiar with Keith S. Collins, LLC for many years in a professional and personal capacity. I have worked with the company for quite some time in a lot of matters. I have dealt with many property management companies as well. …
I have been associated with Keith Collins Company in both a developer role and as President of our local HOA now for almost 20 years. Many homeowners do not understand their responsibilities as relates to HOA covenants and the …
When our HOA was formed, we knew we needed professional help. We are glad we chose the Keith Collins Company. Keith Collins handles all our administrative duties in a timely and efficient manner. Our association manager, Theresa, …
The management of our Home Owners Association was transferred from the developer to the home owners at the beginning of 2019. In preparation for that transfer our initial “appointed” board of directors contracted with Keith Collins …
As an HOA board member I have had nothing but a positive experience dealing with Keith Collins associates. They are professional and deal with our community needs in a timely and efficient manner. Joyce and Libby have been extremely responsive and nice to deal with regarding neighborhood issues.
Our condo association is celebrating 10+ years of support from Keith Collins Company. Keith Collins Co is truly the best association management company in Shelby County. They help us find the best vendors and best prices to perform work …
Keith Collins Company has been managing our HOA for the past three years and we have been very pleased with them. Joyce and Libby have been nothing but professional and helpful. Every time I have contacted them with a request they respond …
My husband is interim president of our HOA. Our representatives, Emily and Hayley from Keith S. Collins Company, LLC are great ladies to work with. Anytime we have a question or situation, they always have an immediate answer or they will research the matter and get it resolved. Awesome professionals!
Keith S. Collins Company has been managing our HOA for the past several years; in fact they’ve been doing a wonderful job and do so much behind the scenes it’s hard to image or even appreciate what value they bring to the table. Speaking …
Very favorable experience Christie Anthony isn’t my manger but she helped me with what I needed done.
I would highly recommend doing business with this company. They take the utmost care of their residents and are very responsive to their needs and concerns. I have worked closely with most of their property managers and these ladies are the …
I have been on the board of my neighborhood association for many years Keith Collins has been our management company the entire time. Keith Collins is a great company and I highly recommend them to Associations looking for the services they …
I highly recommend Keith Collins Company. I served on my HOA Board for 14 years and worked closely with Keith, Joyce, and Libby. They are absolutely wonderful and due an amazing job. A management company’s job is a difficult one as it …
As a vendor, you want a company that responds to and appreciates the services offered and the relationship building process. I think we have that in KC PM
Jen Hurtley assisted me and I have nothing but glowing remarks for her and this company! I strongly recommended them!
Have been working with Christie on several properties and she has been very professional and knowledgeable about all situations. Would recommend her for managing any HOA.
Shady Creek HOA works with Keith Collins and we have a very good, collaborative partnership. Keith Collin’s team of Joyce and Libby are there to support our HOA Board, provide guidance, address concerns, and provide financial oversight. …
Great HOA management company! Fast response times and look forward to working with them in the future.
I can only speak to my personal experience, but Jennifer has been an absolute joy to deal with. Anytime I’ve had an issue, she has responded promptly and professionally. Lots of people don’t understand the value of an HOA until they have to tend to all the duties themselves.. I am extremely happy with their services.
I have known Joyce and Libby for 3 years. They both are amazing to work with. I’ve never had to work with a management company before and these two ladies made me feel welcomed the first time I meet them. In working with the HOA they are …
Our HOA has been using Keith Collins Management for about 5 years. Tammy Joyner Moss is our manager with years of experience and knowledge that has helped our HOA become more educated in all aspects of a non profit business. Keith Collins …
As a developer in Desoto County, I chose Keith Collins Company, LLC to manage all of our Subdivision’s Home Owner Associations. Over the years I have turned over the management to their staff and they have done a wonderful job. Our …
They increased our dues by 25% due to change in ground keeping services back in September. Still atrocious in communal areas. I’d rather jump into a pond at freezing temperatures then have to hear another excuse from this company
We have used Keith S. Collins Company to manage our neighborhood HOA for over 2 years. They are very professional in all aspects of their work. Since using Keith S. Collins Co. our neighborhood has been upgraded in all areas. …
Where have they been all of my HOA life?? We should have moved years ago. This company puts everything out there for you. No hidden anything. Very attentive to our needs. Let me tell you about some of the best things they offer: …
I had a WONDERFUL experience with Jamie Rutherford today. I contacted Keith Collins, LLC requesting a statement for my bank. After verifying my information. Jamie told me she would send the information. Seconds afterwards, I received …
Our association manager, Christie Anthony, and her assistant, Morgan, are very helpful and respond quickly to any questions or concerns from our Board. They have both been a d continue to be a pleasure in our working arrangement.
I talked with Jennifer and she was so helpful and answered all my concerns. She is very professional and welcoming! Great job.
They don’t call you back when you call regarding HOA concerns.
Edited after Keith Collins’ response: I left a voice mail. I shouldn’t have to …
Looking for 0 star review but Google review don’t have that option.Horrible customer care experience from this company. They treat you based on your profile and the associates are very rude when you call the office for clarification …
I spoke with Jennifer about some concerns I have about some of our neighbors, and I was assured that it would be addressed, she appeared to be easy to talk with and I appreciate talking with someone that’s easy to talk with.
Our association has been working with Keith Collins best choice in HOA management always responsive and always gives our board advice thanks Jennifer and Tammy
Our new manager Jennifer brought much needed change to our community. Keith Collins Company is lucky to have her on their staff.
Our HOA has been managed by this Company since 2006. We are able to communicate with the agents for our neighborhood by email.
Our HOA uses Keith Collins, and Jennifer is our manager. She’s very quick to return calls and answer questions that I have about things going on in the neighborhood.
It’s easy to bash on companies like this but the Keith Collins group has done a fantastic job with my HOA and his team is always fast with responses and getting the issues resolved.
As secretary of the Plantation Lakes Home Owners Association, I appreciate the professional assistance from Keith Collins’ employees. They (Tammy and Jennifer) are “top-notch!”
I had the pleasure to with Christie Anthony of Keith Collins Co. on several occasions. She was very helpful and responsive. She submitted my paperwork in a very timely matter and helped me through the whole process.
Jennifer Hurtley is an enthusiastic young women that is on top of things. She is well organized. I have quoted multiple jobs and have done several jobs. She has a bright future ahead in her career.
Christie and Morgan have provided excellent services during the 2022 year. Our management team is awesome, very professional and aims to please. We are grateful to have them!
Keith Collins Co has formed a great partnership with Castle Ridge HOA. They have a clear understanding of the developments rules and regulations and the staff is great to work with
As a HOA Board member it has been my pleasure to work with Christie Anthony of Keith Collins Co. She has been very responsive and has assisted whenever asked. She is professional and understands the challenges faced by HOA boards and communities.
Jennifer Hurtly has been great to work with since taking over our HOA things are heading in the right direction. She brings great energy to work. She has been very responsive to our HOA keep up the good work.
Keith Collins Company is the leader in Homeowners Associations. They strive to satisfy the homeowners and help to maintain the highest values for our properties. We are lucky to partner with this association! Keep up the good work.
I am on the HOA board of our subdivision in Collierville. We have had several issues to deal with lately and I am happy and relieved to say Jennifer has been a great source of information and help. It’s comforting to know you can reach out to a company that can provide assistance. We are so grateful. Thank you!
Just like to say that Keith Collins management is great for our HOA. Our HOA manager Jennifer Hurtley is the best she take care of business right away no lag time no wait time love this company. We love our managers. Thanks for all you do.
As an HOA Board member, Keith. Collins has been easy to work with. Jennifer Hurtley has been responsive to our HOA’s needs since she became our association manager. She has made sure that we understand association processes. Look forward to working with Keith Collins, LLC in 2023.
Terrible company. I am a condo owner at the Mayfair and our board recently hired this company. Since they’ve taken over, the condition of the property has declined, the public areas are dirty, and the communication is laughable. We were …
As an HOA Board member, I can understand why the reviews are very positive or very negative because we all want our needs met instantaneously. Jennifer Hurtley has been responsive to our HOA’s needs since she became our association …
Keith Collins, LLC manages the HOA for a condo we own in Oxford. I’ve dealt with these type companies in the past and must say that we are very pleased with the Oxford Team! Allison & Katrina are both amazing! They always go above & …
I am on the Board of Cherokee Valley HOA which has been affiliated with Keith Collins LLC since the early 2000’s. The work that has been accomplished over the years has been exemplary with a few exceptions. The new team in place with …
This is one of the most incompetent and useless company that I have encountered. I frankly do not know why this firm exist! They collect registration fees and HOA dues from home owners but it is apparent they do not represent the interest …