T ROW or VOYA/ORNGE,? Have you ever heard of James Neff’s family trust and the check that I wrote from Community first Bank of La pine Oregon,account # on the back will tell all secreats .FENE OL-LYE,will wash off all white out,stock NYSE, …
Hate how I can’t make a one time payment on the app using my other bank and now I can’t even make a payment though the phone I have to go to a branch are you serious. I serious hate this place.
This is by far the most unprofessional and least knowledgeable bank I have ever stepped foot in. They rank right next to Wal-Mart on customer service. For gods sake don’t ask them a question and expect an answer.
The worst cu ever! Tells you one thing and does another. Then tells you are wrong Laura is a know it all who goes out of her way to make you look dumb. I stopped banking with them because they wouldn’t help me over the phone because I …
They gave me a second chance, my previous car was repo’d because of heath reasons not lack of pmts. Long story short Stratta came through and God bless them and Family Motors for making my life easier ♡♡♡♡
Excellent service, tellers who care about their members, and incredibly helpful. Thank you Sarahi R for explaining to me what Strata Credit Union has to offer. Amazing!!
I went in to open an account and the gentleman Joey was awesome! He was so helpful and answered all my questions. He made it super easy. He was very friendly as well
I despise this credit union. Horribly inconvenient to make payments on my auto loan without having to pay the $10 fee EVERY time. Also, due to “system updates” they are, more often than not, unable to help me….. absolutely ridiculous.
I love banking at Strata! The staff is super friendly and not to mention Samuel is always super helpful and attentive when it comes to providing exceptional member service. Definitely recommend Strata Credit Union!!
Today I made changes to my auto loan. Kristal Penaloza and Samuel Garcia, were available to assist me with the changes online. Strata Credit Union offers the best services, and really care for their customers.
Shout out to Amber! Awesome customer service and great attitude! She helped us open our baby’s first savings account! We are truly satisfied with Strata Federal CU
I was referred here by peers and family members and I am so frustrated. Ever since I partnered here I have been having the worst experience not being able to get a hold of my hard earned money that I personallly worked for and I would of …
Lifetime of Excellent Service. I have been a customer for over 37 years. I have moved out of state and then to northern California. I still do all of my banking with STRATA (KFCU). They have taken care of our family all this time. Sure …
Staff if helpful, welcoming, and always trying to go that extra mile to help. The only complaint I seem to have is not enough staff during the 12-1 hour. I’m a county employee and only have the lunch hour to get my banking down in person, …
Referred Parents to refinance a car here, and because of Strata’s fault, they have raised the annual percentage rate and the payment! We have still gotten no where. Will never recommend this bank again!! If you are looking to refinance …
This local credit union offers outstanding all around value. I received my 1099 for my Kasasa checking and I earned over $200 for the year in direct cash rewards. The online/mobile banking is surprisingly robust for what one would expect …
I came into the Truxtun office and needed help with my debit card and account number. I was helped by the teller and she was so nice. She even went as far as asking her manager is it anything I could do about an outside problem I had. She …
I have benefited from the exceptional and personalized services offered at Kern Federal/Strata Credit Union since early 2002. It was probably 10 or 12 years ago that I really took notice of this through the warm, efficient and confidential …
This is a good bank. I have been a member with Strata for a year now.
The bank offers a lot of different accounts/services. There is free checking with an end of the month incentive, which I like. I’m still on the fence with the …
I am very disappointed with the customer service this bank has to offer. For 19 years as of now, I have been doing business with this branch. Very rude and un-professional service the representatives have to offer. Friday was the 3rd time I …
This bank, but especially Amber Webster, has been great to work with! She went out of her way to make sure I was taken care of. She made getting setup there a breeze and made me genuinely feel like she has my best interest in mind! I highly …
Can’t get the app to take a payment. Had to go in to the branch to pay during height of the pandemic, as they are no longer taking payment over the phone (even though they were previously doing that due to the pandemic, so they said.) Had …
I’ve been a member of KFCU/STRATA CU since 1968, 53 years to be exact. They have helped me in many ways throughout the years, from securing loans, to allowing overdraft protection accounts, to giving its members a Christmas present by …
Needed some cash to pay Martin to complete our new driveway. Can’t wait for it to be done. Always had good service at this branch. In and out quickstyle
No restrooms.
Rosie on Panama is super rude.
The more you visit the more great rewards
Horrible. Worst ever customer service
Very. Helpful
ummm…so…where’s my stimulus check
Unprofessional staff. Makes me leery of doing business here.
Best bank in town always in and out with a quickness…..
This is the best Credit Union in Town! They have KASASA!!!!
Very unprofessional tellers. Apathetic an rude. Christopher was very apathetic.
Horrible customer service. stick to Kern Schools and their great customer service..
EV doesn’t work. It’s been broken for a while.
Sarahi was amazing with my questions and had a very positive attitude
I was only there for about a couple months and that was it but I liked it you know it’s a nice place to bank account
T ROW or VOYA/ORNGE,? Have you ever heard of James Neff’s family trust and the check that I wrote from Community first Bank of La pine Oregon,account # on the back will tell all secreats .FENE OL-LYE,will wash off all white out,stock NYSE, …
Received a Payment book on 6/21/2019 for my previous deceased husband who passed in 2011. Didn’t even have a account at this bank
Hate how I can’t make a one time payment on the app using my other bank and now I can’t even make a payment though the phone I have to go to a branch are you serious. I serious hate this place.
There’s this worker that was making me feel bad and uncomfortable calling me emo when I’m actually gothic. Never ever coming here again. 👎👎👎 …
We just love this Credit Union, they treat you like family. we are moving our other accounts to strata next week
I have always had good service. The staff seems friendly and knowledgeable.
This is by far the most unprofessional and least knowledgeable bank I have ever stepped foot in. They rank right next to Wal-Mart on customer service. For gods sake don’t ask them a question and expect an answer.
The worst cu ever! Tells you one thing and does another. Then tells you are wrong Laura is a know it all who goes out of her way to make you look dumb. I stopped banking with them because they wouldn’t help me over the phone because I …
They gave me a second chance, my previous car was repo’d because of heath reasons not lack of pmts. Long story short Stratta came through and God bless them and Family Motors for making my life easier ♡♡♡♡
Excellent service, tellers who care about their members, and incredibly helpful. Thank you Sarahi R for explaining to me what Strata Credit Union has to offer. Amazing!!
I went in to open an account and the gentleman Joey was awesome! He was so helpful and answered all my questions. He made it super easy. He was very friendly as well
I despise this credit union. Horribly inconvenient to make payments on my auto loan without having to pay the $10 fee EVERY time. Also, due to “system updates” they are, more often than not, unable to help me….. absolutely ridiculous.
I love banking at Strata! The staff is super friendly and not to mention Samuel is always super helpful and attentive when it comes to providing exceptional member service. Definitely recommend Strata Credit Union!!
Today I made changes to my auto loan. Kristal Penaloza and Samuel Garcia, were available to assist me with the changes online. Strata Credit Union offers the best services, and really care for their customers.
Shout out to Amber! Awesome customer service and great attitude! She helped us open our baby’s first savings account! We are truly satisfied with Strata Federal CU
I was referred here by peers and family members and I am so frustrated. Ever since I partnered here I have been having the worst experience not being able to get a hold of my hard earned money that I personallly worked for and I would of …
Lifetime of Excellent Service. I have been a customer for over 37 years. I have moved out of state and then to northern California. I still do all of my banking with STRATA (KFCU). They have taken care of our family all this time. Sure …
Staff if helpful, welcoming, and always trying to go that extra mile to help. The only complaint I seem to have is not enough staff during the 12-1 hour. I’m a county employee and only have the lunch hour to get my banking down in person, …
Referred Parents to refinance a car here, and because of Strata’s fault, they have raised the annual percentage rate and the payment! We have still gotten no where. Will never recommend this bank again!! If you are looking to refinance …
This local credit union offers outstanding all around value. I received my 1099 for my Kasasa checking and I earned over $200 for the year in direct cash rewards. The online/mobile banking is surprisingly robust for what one would expect …
I came into the Truxtun office and needed help with my debit card and account number. I was helped by the teller and she was so nice. She even went as far as asking her manager is it anything I could do about an outside problem I had. She …
I have benefited from the exceptional and personalized services offered at Kern Federal/Strata Credit Union since early 2002. It was probably 10 or 12 years ago that I really took notice of this through the warm, efficient and confidential …
This is a good bank. I have been a member with Strata for a year now.
The bank offers a lot of different accounts/services. There is free checking with an end of the month incentive, which I like. I’m still on the fence with the …
I am very disappointed with the customer service this bank has to offer. For 19 years as of now, I have been doing business with this branch. Very rude and un-professional service the representatives have to offer. Friday was the 3rd time I …
This bank, but especially Amber Webster, has been great to work with! She went out of her way to make sure I was taken care of. She made getting setup there a breeze and made me genuinely feel like she has my best interest in mind! I highly …
Can’t get the app to take a payment. Had to go in to the branch to pay during height of the pandemic, as they are no longer taking payment over the phone (even though they were previously doing that due to the pandemic, so they said.) Had …
I’ve been a member of KFCU/STRATA CU since 1968, 53 years to be exact. They have helped me in many ways throughout the years, from securing loans, to allowing overdraft protection accounts, to giving its members a Christmas present by …
Needed some cash to pay Martin to complete our new driveway. Can’t wait for it to be done. Always had good service at this branch. In and out quickstyle