We have been customers of Keyser for 18 years. They have done excellent installations for us in three different houses we’ve restored in this town, and have been a reliable and fair-priced fuel dealer. But a recent experience went beyond …
This is a tale about not having a sensible plan for home heating service.
On one of the first cold nights at the beginning of the winter season my oil burner stopped running. I called Keyser even though it was eleven o’clock at night. …
Was just charged $6/gallon for fuel oil when everyone else is charging less than $5! My mother just paid $4 from Getcha Fuels. Will be calling tomorrow to cancel my account. My cousin was also charged same price and not happy either.
I just want to take a moment after epic arctic temperatures in Vermont this weekend to give a shout out to Mike Campbell! The Keyser family is lucky to have him and we were lucky to have him respond TWICE to our house this weekend. He was …
Efficient, good listeners and explained what needed to be done!! I trust this company that I’ve used over the years..Thank you for your great service!!:)
Great service,I talked with two ladies today Wendy and Trish were great. They listened and answered all my questions. I want to thank them for being patient with me and helping. THANK YOU!!!
Do not use this company! Their automatic delivery send heating oil at peak prices, I have averaged costs from them at $0.40 per gallon over the VT average at the time of delivery. They are scamming hard working Vermonters out of their money, and abusing the automated delivery system.
Same day service when I called w a concern. Texted & called when the were on their way. With their tablet I got a quote before they started the work. Work ended up coming in under quote. Bill & Dom were very professional & polite.
Lee, the technician was very professional and took care of our issue promptly. We had no heat or hot water on a 10 degree day and Keyser’s rapid response was very much appreciated.
Cody Parker is an amazingly delightful individual to work with! Highly professional, thorough, and keenly knowledgeable in his field. I highly recommend his assistance when their service is needed.
Keyser Energy was a horrible oil company to work with in the Rutland area. We were signed up for automatic delivery and we ran out of oil on the coldest weekend to date. We called the main number and did not get an answer so I called the …
Sales rep did an excellent job discussing current issue with water tank and best replacement. His background knowledge was evident as was his courtesy.
The technician was professional and discussed the problems he encountered and what he would do to fix the them. He also gave me suggestions for furnace maintenance and long term alternatives. I am very satisfied.
I have been a propane customer with Keyser Energy since 2014. In that time I have found them to provide clear and helpful communication, contracting, and delivery service. This year I had a furnace malfunction which they masterfully resolved.
Would like to encourage you to hire more staff like Mike Campbell who is without a doubt one of the most conscientious, intelligent and safety minded contractors I’ve run across here in Vermont. Without being asked, he donned a mask, …
Mike, Keyser Technician, did a great job in cleaning up my propane furnace that was fouled up by a mouse entering the exhaust pipe. He explained what he was doing and answered all of my questions in order to help prevent this from happening in the future. He did this proficiently in a short amount of time.
I have been a customer almost 8 years now, initially with Patten Oil. Payment plans are numerous, service agents readily accessible, pricing competitive. I plan to stay with Keyser until there is reason to change.
Keyser is terrible. I explained my exact request on the phone and they claimed they could handle it. After waiting all day for them to show up, they weren’t able to perform the requested oil fill and instead tried to upsell me on a new …
Cody Parker came to give me a quote for a heat pump. Cody is friendly, professional, with all the information necessary to make an informed decision. I would not hesitate to work with him.
They are very accommodating and flexible. I have a diesel tractor and a 55 gallon drum that they fill for me as well as the house. The service has been great.
Mike Campbell was extremely helpful. It was Sunday of Labor Day weekend and Mike was able to troubleshoot my issue over FaceTime to get us hot water. My family and I are are very happy. Mike scored many loyalty points from us to Keyser Energy. THANKS, MIKE!!!
We recently had a Daikin heat pump installed by Keyser Energy and we couldn’t be more pleased. It was a very pleasant experience, Gary was so helpful in answering all of questions going into it and found the perfect spot in our house for …
I was broke down at my facility with no hot water. I called Keyser energy they were booked solid with work i asked if they could come in on saterday They agreed. They sent down Mike and Todd, two professional men who tordown and installed …
Thank you to Mike for being so thorough and thoughtful. While hooking up my propane tank, He found a leak in my 10yr old gas stove/oven. He was very helpful and informative on the options to repair or replace. He came back later and …
Furnace stopped working. CalledKeyser and tech Mike Campbell came same day and fixed problem In 5 minutes, identified and fixed a different problem before it happened. Very friendly guy. Very satisfied with the service
Wendy was very helpful with my recent call regarding automatic delivery of fuel oil. She was very pleasant to speak to and quickly took care of my reason for calling. She also took the opportunity to provide additional information about programs that might be of interest to me.
My family has done business with Patch’s Petroleum, a division of Keyser, since they bought the house I’m currently selling since November 1958. Although there have been few, on every occasion Keyser has responded to my “emergencies” the …
It took a team of really great guys for the job, and Mike Campbell, Dominic and David came through. I highly recommend the quality service they provided at this old house. They were professional, focused and determined to get it right. And …
Emergency call today … Mike Campbell was here within an hour, fresh from another job. Gladly let me watch and explained everything as he went. We were back up and running in about an hour after cleaning out a really nasty pump screen … …
My experience with Keyser was exceptional. I called to tell them that I had no hot water.
A very nice gentleman named Todd Pryor arrived within the hour and took care of …
Keyser Energy are without doubt the BEST OF THE BEST to have as our energy folks to take care of our needs, from the people in the office to the delivery and service folks you are the best to do business with. I would recommend you to …
Yesterday we had no heat in the morning so we called Keyser and they immediately sent Mike Campbell out to come and take a look. Mike was so friendly, knowledgeable and beyond a blessing to have in our home to work on our heater. He not …
Mike Campbell has come out for service a number of times. He is always courteous and friendly. He is a professional and finds the problem and fixes it right the first time. If you need service ask for Mike if he’s available you won’t be sorry!
Originally quoted a price of $199 for annual boiler inspection that ended up being $450 after the technician changed the oil filter causing an oil leak that he could not stop. He didn’t bother to tell us before he departed that he had …
Called early this morning with a boiler not working. They set us up and a tech came same day and fixed it within a half hour. Great service, must recommend.
Mike was fantastic. Went the extra mile to explain everything. Took a really messy, terrible situation and made it more manageable. Was more than willing to answer all my questions. The situation we are dealing with is incredibly complicated, but we are moving in the right direction. I appreciate all of their help.
On May 5, 2021 Mike C. arrived to repair what we thought might be a faulty thermostat. After looking at the thermostat and the furnace, Mike knew right away what the problem was and promptly fixed it. While at the house, Mike was polite, …
Keyser has been a great company to work with. They sent a tech out to help with the tank and he noticed some bigger issues before starting his work. In the end we purchased a new tank, with the help from Gary, and he had a team come in to …
These people are really good. They sent Mike Campbell out today, within 10 minutes he identified the problem and better then that, he fixed it.
So just wanted you to know Mike Campbell was here on time, had the knowledge and …
I appreciate the customer service I received in discussing pricing and contract details for plans available for the coming heating season. Trish went out of her way to break down and clarify the costs. She was abundantly patient and …
Very happy with the Cody Parker’s responsiveness to questions I had about the standard contract to install a new boiler for our heating system. It’s clear Cody understands what “customer service” means.
Mike Campbell, a Keyser technician, came to our house and fixed everything that needed to be addressed … so FAST! Good thing, too, because no heat when the day started at -9F is a big deal. He was pleasant, competent, knew exactly what …
Had the pleasure of speaking with Trish Peschl in Customer Care today. I called expressing concern over inflated fuel oil rates and a lack of communication regarding signing of contracts. She was extremely pleasant, patient, and helpful. I was very satisfied at the conclusion of the call.
We’ve been with Keyser for many years and have never had anything but great customer service. Today’s call with Trish helping us figure out the best way to re-up our propane contract was a perfect example. I felt like she was really working in our best interests. Thank you!
Keyser Energy went above & beyond. Let me tell ya, Domminic is the technician you want for your Heating/AC Unit. He is SO knowledgeable, but explains how to run your system in layman’s terms. He’s reliable; if he says he’s going to be at …
We’ve been with Keyser Energy for 3 years now. They have outstanding customer service and a great fill up team! Prices are a little higher this year due to COVID but Keyser has veterans discount pricing that helped us out a lot. …
Technicians arrived on time, had our new fuel tank installed, the old one removed, all in much less time than we expected. They were friendly and courteous, and left behind no trace, except for the new tank.
Keyser Oil has been servicing my duplex in Proctor for over 35 years. This company has treated me like family and have always been there for me when my furnaces acted up and/or needed service. Even when I would call upset about some issues …
I called for a problem with air in the pipe Friday morning and by 3:30pm, Mike Campbell came to the rescue. He fixed everything and gave me a great education on maintenance of my Furnace to boot. Exceptional service and quite e genuinely nice person. Glad I called when I did. Highly recommend Keyser Energy. Thanks Mike
We worked with Trish Peschl to create a fixed pricing plan for our heating oil. She worked quickly and professionally without hesitating to make an extra effort to ensure we understood what we were doing. We were pleased to work with such …
The crew at Keyser is always friendly and efficient! From the call center; Trish, Trina & Jenn are always super helpful for questions or service calls! Lee, Todd & crew installed our new heat pump and furnace that Corey sold us this summer and they were all great to deal with!
Times are hard and it isn’t easy to love a home heating supplier. I’ve been a long time customer and have appreciated the good service I’ve gotten over the years. Today’s help from Jamie was excellent— offering options to lower the cost of oil in a clear and articulate way without sales pressure. She’s a real asset to the company.
We woke up this morning and had no heat(not good when its going to be 9 degrees tonight). We recently moved up to VT from NJ where we had natural gas service and a boiler I was very familiar with servicing myself. I have zero familiarity …
Owning a beautiful Victorian home is great … until it’s winter and the very old steam heat system stops working. Mike Campbell was here within five minutes of the call to Keyser and was super personable/professional. He fixed the issue quickly and made sure we understood what happened to help prevent this situation in the future.
I spoke to a lot of companies, if not all in VT. Most were very nice up until the point when asking questions. As a customer who will be paying money that I worked hard for, I would expect clear and calculated answers. Keyser Energy was by …
Keyser is first rate, and their service is outstanding. Cody Parker in particular is excellent. He is always responsive and goes the extra mile. Don’t make the same mistake I did: I did not go with their initial bid to install new equipment …
Our family just had an entire new system installed in our house – oil tank, boiler and water heater. As luck would have it, the majority of the work was done on the coldest day of the year, a single-digit day when the wind chill was well …
We have been customers of Keyser Energy for a number of years. We have found their service to be consistently excellent (including fuel delivery and service calls), and competitively priced. I appreciate the options avaiable for oil and …
We were very pleased with the service provided to us by Cody Parker during the process of purchasing a water heater. Mr. Parker was prompt in returning phone calls, he patiently answered all questions comparing the pros and cons of various …
Keyser just sent their technician, Mike Campbell, to fix my oil fired hot water burner.
5 ⭐️ Technician!! Rather complicated fix, but he was able to figure it all …
Keyser has exceeded my expectations throughout this entire experience. After being lead around in circles by other propane companies for months with zero progress, Keyser was prompt, thorough and unbelievably accommodating during the …
Their technician serviced our boiler and it took two more visits by their other technicians to get the boiler working correctly again. They are stand behind their work to make it right.
I had some billing questions and spoke to Trish P. who was exceptionally helpful. I called her back a week later, and not only did she remember our conversation, she sent me a ful transaction history and promised to follow up again to be sure all of our issues were sorted out to my satisfaction. Thank you Trish!
This company was Awesome and showed up with in a half an hour after we called them for a No heat call! Was in the business for over 35 years on the North shore, and Never saw Anyone respond this far! Matt their tech was very professional and curtious! Thank you William Filias
I called to get a budget plan and spoke with Melody who was very kind, patient and informative. She took her time going over all options for me and made sure that she covered all of my concerns and questions. Very grateful that now I’m on an affordable plan for this dreadful winter.
My wife and I have been using Keyser for the last twenty years to keep us safe and comfortable. We can’t imagine a better partner in that regard.
They treat us like family, which is not what one would expect from an energy …
In September, we had an Oil Burner and a Generator installed. I would like to thank every single one of your installers, the electrician, and our key contact person, Cody Parker, for their excellent and cheerful service. …
Excellent sales & installation service. Cody worked with us diligently through changing circumstances & supply chain woes to set us up with a mini split heat pump system. Dominic led the install and committed to getting it fully set up in …
The heat pump installation work done by Keyser was excellent. From sales(Cody) through the installation(Rod, Albert and Lee) and the electrician subcontracted, all work was extremely efficient and neat. I could not be happier with how it all turned out. I highly recommend them.
Cody Parker is #1 hands down! He has spent much time with us while making our decision and plan as to efficiently heat/cool our home. His personality makes him GREAT at what he does and a huge asset to Keyser! ! He has stayed in contact, …
We have been customers of Keyser for 18 years. They have done excellent installations for us in three different houses we’ve restored in this town, and have been a reliable and fair-priced fuel dealer. But a recent experience went beyond …
This is a tale about not having a sensible plan for home heating service.
On one of the first cold nights at the beginning of the winter season my oil burner stopped running. I called Keyser even though it was eleven o’clock at night. …
Was just charged $6/gallon for fuel oil when everyone else is charging less than $5! My mother just paid $4 from Getcha Fuels. Will be calling tomorrow to cancel my account. My cousin was also charged same price and not happy either.
I just want to take a moment after epic arctic temperatures in Vermont this weekend to give a shout out to Mike Campbell! The Keyser family is lucky to have him and we were lucky to have him respond TWICE to our house this weekend. He was …
Very courteous service!
Handle the problem will being very professional.
Very helpful and friendly.
Great service …Outstanding employees!!
Excellent service as always.
Very helpful, great service!
Very friendly, efficient service…TY
Great service and friendly tech ty
timely responses, knowledgeable assessments.
Friendly guys, looks like they did a great job!
Great customer service, everyone’s always friendly.
Very polite customer service, they are helpful and take time to answer my questions.
This company is the true meaning of customer service. They alway make me feel like a priority customer!
Thanks for the quick same day service. Mike was super helpful and figured out the problem in no time.
Thank you for your quick response and efficient service, Mike Campbell. We appreciate it!
Service technician was extremely knowledgeable and friendly. Paid attention to detail and left no mess.
Billing person was very patient and helpful in explaining bill plan options.
Overpriced, unreliable and very unfriendly company. The automatic delivery is a joke, you can not depend on them at all. In short, very bad service.
Very attentive to every moving part and every AC unit! Extremely punctual and clear of scope of work. Above and beyond professional and helpful!
Cody was exceptionally helpful today. Extremely professional, caring and knowledgeable.
Very professional and knowledgeable keyser is a one stop shop thank you their service techs are well trained and quick thank you Mike campbell
Efficient, good listeners and explained what needed to be done!! I trust this company that I’ve used over the years..Thank you for your great service!!:)
Prompt service, technician very informative, everything was completed neatly. Highly recommend Keyser Energy!
Trish is the BEST! She is always friendly & helpful.
We’ve been with Keyser Energy for years, always helpful and there when you need them!
Easy to use website. Great customer service. Trina is extremely professional and helpful. A++
Keyser rewards customer loyalty and takes the guesswork out of winter fuel deliveries. Thanks, Carol, for your help!
5 Stars to Kim Lyons !! Thank you for being so courteous and efficient ! Always appreciate good customer service.
Fast and efficient service, as always. Mike C. was very quick to locate the issue and explain the problem, cause, and solution. Thanks!
We’ve been using Keyser for several years now, and they have proven to be reliable, knowledgeable, friendly, and very helpful.
Trina was a huge help in getting me set up for the right pricing plan for both my house and rental. Thank you!
The repairman was great
He spoke with me before during and after instillation and assured that the job was done …
Great service,I talked with two ladies today Wendy and Trish were great. They listened and answered all my questions. I want to thank them for being patient with me and helping. THANK YOU!!!
Jennifer was very helpful in reviewing and adjusting our account for the new season contract. Great service!
Trish was very friendly, polite, and easy to deal with. We have been a customer for years and don’t anticipate changing.
Trish Peschi was extremely helpful and imformative while setting up our new propane contract. Thank You!
We were very happy with the work of Lee and Todd in converting our oil system to propane. Gary was very good at scheduling and communicating.
Do not use this company! Their automatic delivery send heating oil at peak prices, I have averaged costs from them at $0.40 per gallon over the VT average at the time of delivery. They are scamming hard working Vermonters out of their money, and abusing the automated delivery system.
Very efficient, very personable and just a great quality of service.
Same day service when I called w a concern. Texted & called when the were on their way. With their tablet I got a quote before they started the work. Work ended up coming in under quote. Bill & Dom were very professional & polite.
Mike Cambel came the other day to do a gas conversation for our new range. He was very professional and knowledgeable. I highly recommend him.
Lee, the technician was very professional and took care of our issue promptly. We had no heat or hot water on a 10 degree day and Keyser’s rapid response was very much appreciated.
Make us an outstanding service tech who goes above and beyond! Thank you!
Last night the furnace stopped working. One call to Keyser and in no time the technicians were here and did an excellent job. Thanks again!
Cody Parker is an amazingly delightful individual to work with! Highly professional, thorough, and keenly knowledgeable in his field. I highly recommend his assistance when their service is needed.
Keyser Energy was a horrible oil company to work with in the Rutland area. We were signed up for automatic delivery and we ran out of oil on the coldest weekend to date. We called the main number and did not get an answer so I called the …
Very good service, attention to detail and follow up.
Sales rep did an excellent job discussing current issue with water tank and best replacement. His background knowledge was evident as was his courtesy.
The technician was professional and discussed the problems he encountered and what he would do to fix the them. He also gave me suggestions for furnace maintenance and long term alternatives. I am very satisfied.
I have been a propane customer with Keyser Energy since 2014. In that time I have found them to provide clear and helpful communication, contracting, and delivery service. This year I had a furnace malfunction which they masterfully resolved.
Would like to encourage you to hire more staff like Mike Campbell who is without a doubt one of the most conscientious, intelligent and safety minded contractors I’ve run across here in Vermont. Without being asked, he donned a mask, …
Mike, Keyser Technician, did a great job in cleaning up my propane furnace that was fouled up by a mouse entering the exhaust pipe. He explained what he was doing and answered all of my questions in order to help prevent this from happening in the future. He did this proficiently in a short amount of time.
Mike Campbell came and cleaned our furnace did and excellent job.
I have been a customer almost 8 years now, initially with Patten Oil. Payment plans are numerous, service agents readily accessible, pricing competitive. I plan to stay with Keyser until there is reason to change.
Keyser is terrible. I explained my exact request on the phone and they claimed they could handle it. After waiting all day for them to show up, they weren’t able to perform the requested oil fill and instead tried to upsell me on a new …
Cody Parker came to give me a quote for a heat pump. Cody is friendly, professional, with all the information necessary to make an informed decision. I would not hesitate to work with him.
They are very accommodating and flexible. I have a diesel tractor and a 55 gallon drum that they fill for me as well as the house. The service has been great.
Dominic came to clean our heat pumps he was very knowledgeable, helpful and very professional… he is a asset to your company…
Mike Campbell was extremely helpful. It was Sunday of Labor Day weekend and Mike was able to troubleshoot my issue over FaceTime to get us hot water. My family and I are are very happy. Mike scored many loyalty points from us to Keyser Energy. THANKS, MIKE!!!
We recently had a Daikin heat pump installed by Keyser Energy and we couldn’t be more pleased. It was a very pleasant experience, Gary was so helpful in answering all of questions going into it and found the perfect spot in our house for …
I was broke down at my facility with no hot water. I called Keyser energy they were booked solid with work i asked if they could come in on saterday They agreed. They sent down Mike and Todd, two professional men who tordown and installed …
Thank you to Mike for being so thorough and thoughtful. While hooking up my propane tank, He found a leak in my 10yr old gas stove/oven. He was very helpful and informative on the options to repair or replace. He came back later and …
Furnace stopped working. CalledKeyser and tech Mike Campbell came same day and fixed problem In 5 minutes, identified and fixed a different problem before it happened. Very friendly guy. Very satisfied with the service
Wendy was very helpful with my recent call regarding automatic delivery of fuel oil. She was very pleasant to speak to and quickly took care of my reason for calling. She also took the opportunity to provide additional information about programs that might be of interest to me.
My family has done business with Patch’s Petroleum, a division of Keyser, since they bought the house I’m currently selling since November 1958. Although there have been few, on every occasion Keyser has responded to my “emergencies” the …
It took a team of really great guys for the job, and Mike Campbell, Dominic and David came through. I highly recommend the quality service they provided at this old house. They were professional, focused and determined to get it right. And …
Emergency call today … Mike Campbell was here within an hour, fresh from another job. Gladly let me watch and explained everything as he went. We were back up and running in about an hour after cleaning out a really nasty pump screen … …
My experience with Keyser was exceptional. I called to tell them that I had no hot water.
A very nice gentleman named Todd Pryor arrived within the hour and took care of …
This past winter our furnace quit on us.
l called Keyser Energy, and a very nice lady answered my call. …
Keyser Energy are without doubt the BEST OF THE BEST to have as our energy folks to take care of our needs, from the people in the office to the delivery and service folks you are the best to do business with. I would recommend you to …
Yesterday we had no heat in the morning so we called Keyser and they immediately sent Mike Campbell out to come and take a look. Mike was so friendly, knowledgeable and beyond a blessing to have in our home to work on our heater. He not …
Mike Campbell has come out for service a number of times. He is always courteous and friendly. He is a professional and finds the problem and fixes it right the first time. If you need service ask for Mike if he’s available you won’t be sorry!
Originally quoted a price of $199 for annual boiler inspection that ended up being $450 after the technician changed the oil filter causing an oil leak that he could not stop. He didn’t bother to tell us before he departed that he had …
Called early this morning with a boiler not working. They set us up and a tech came same day and fixed it within a half hour. Great service, must recommend.
Mike was fantastic. Went the extra mile to explain everything. Took a really messy, terrible situation and made it more manageable. Was more than willing to answer all my questions. The situation we are dealing with is incredibly complicated, but we are moving in the right direction. I appreciate all of their help.
On May 5, 2021 Mike C. arrived to repair what we thought might be a faulty thermostat. After looking at the thermostat and the furnace, Mike knew right away what the problem was and promptly fixed it. While at the house, Mike was polite, …
Keyser has been a great company to work with. They sent a tech out to help with the tank and he noticed some bigger issues before starting his work. In the end we purchased a new tank, with the help from Gary, and he had a team come in to …
These people are really good. They sent Mike Campbell out today, within 10 minutes he identified the problem and better then that, he fixed it.
So just wanted you to know Mike Campbell was here on time, had the knowledge and …
I appreciate the customer service I received in discussing pricing and contract details for plans available for the coming heating season. Trish went out of her way to break down and clarify the costs. She was abundantly patient and …
Very happy with the Cody Parker’s responsiveness to questions I had about the standard contract to install a new boiler for our heating system. It’s clear Cody understands what “customer service” means.
Mike Campbell, a Keyser technician, came to our house and fixed everything that needed to be addressed … so FAST! Good thing, too, because no heat when the day started at -9F is a big deal. He was pleasant, competent, knew exactly what …
Had the pleasure of speaking with Trish Peschl in Customer Care today. I called expressing concern over inflated fuel oil rates and a lack of communication regarding signing of contracts. She was extremely pleasant, patient, and helpful. I was very satisfied at the conclusion of the call.
We’ve been with Keyser for many years and have never had anything but great customer service. Today’s call with Trish helping us figure out the best way to re-up our propane contract was a perfect example. I felt like she was really working in our best interests. Thank you!
Keyser Energy went above & beyond. Let me tell ya, Domminic is the technician you want for your Heating/AC Unit. He is SO knowledgeable, but explains how to run your system in layman’s terms. He’s reliable; if he says he’s going to be at …
We’ve been with Keyser Energy for 3 years now. They have outstanding customer service and a great fill up team! Prices are a little higher this year due to COVID but Keyser has veterans discount pricing that helped us out a lot. …
Technicians arrived on time, had our new fuel tank installed, the old one removed, all in much less time than we expected. They were friendly and courteous, and left behind no trace, except for the new tank.
Keyser Oil has been servicing my duplex in Proctor for over 35 years. This company has treated me like family and have always been there for me when my furnaces acted up and/or needed service. Even when I would call upset about some issues …
I called for a problem with air in the pipe Friday morning and by 3:30pm, Mike Campbell came to the rescue. He fixed everything and gave me a great education on maintenance of my Furnace to boot. Exceptional service and quite e genuinely nice person. Glad I called when I did. Highly recommend Keyser Energy. Thanks Mike
We worked with Trish Peschl to create a fixed pricing plan for our heating oil. She worked quickly and professionally without hesitating to make an extra effort to ensure we understood what we were doing. We were pleased to work with such …
The crew at Keyser is always friendly and efficient! From the call center; Trish, Trina & Jenn are always super helpful for questions or service calls! Lee, Todd & crew installed our new heat pump and furnace that Corey sold us this summer and they were all great to deal with!
Trish Peschl was the service representative I dealt with. She was very helpful, knowledgable, and professional.Thank you.
A big shout out to Melissa at Keyser Energy!
It seems that too frequently a customer service representative is just a company …
Times are hard and it isn’t easy to love a home heating supplier. I’ve been a long time customer and have appreciated the good service I’ve gotten over the years. Today’s help from Jamie was excellent— offering options to lower the cost of oil in a clear and articulate way without sales pressure. She’s a real asset to the company.
We woke up this morning and had no heat(not good when its going to be 9 degrees tonight). We recently moved up to VT from NJ where we had natural gas service and a boiler I was very familiar with servicing myself. I have zero familiarity …
Owning a beautiful Victorian home is great … until it’s winter and the very old steam heat system stops working. Mike Campbell was here within five minutes of the call to Keyser and was super personable/professional. He fixed the issue quickly and made sure we understood what happened to help prevent this situation in the future.
I spoke to a lot of companies, if not all in VT. Most were very nice up until the point when asking questions. As a customer who will be paying money that I worked hard for, I would expect clear and calculated answers. Keyser Energy was by …
Keyser is first rate, and their service is outstanding. Cody Parker in particular is excellent. He is always responsive and goes the extra mile. Don’t make the same mistake I did: I did not go with their initial bid to install new equipment …
Our family just had an entire new system installed in our house – oil tank, boiler and water heater. As luck would have it, the majority of the work was done on the coldest day of the year, a single-digit day when the wind chill was well …
We have been customers of Keyser Energy for a number of years. We have found their service to be consistently excellent (including fuel delivery and service calls), and competitively priced. I appreciate the options avaiable for oil and …
We were very pleased with the service provided to us by Cody Parker during the process of purchasing a water heater. Mr. Parker was prompt in returning phone calls, he patiently answered all questions comparing the pros and cons of various …
Keyser just sent their technician, Mike Campbell, to fix my oil fired hot water burner.
5 ⭐️ Technician!! Rather complicated fix, but he was able to figure it all …
Keyser has exceeded my expectations throughout this entire experience. After being lead around in circles by other propane companies for months with zero progress, Keyser was prompt, thorough and unbelievably accommodating during the …
Their technician serviced our boiler and it took two more visits by their other technicians to get the boiler working correctly again. They are stand behind their work to make it right.
I had some billing questions and spoke to Trish P. who was exceptionally helpful. I called her back a week later, and not only did she remember our conversation, she sent me a ful transaction history and promised to follow up again to be sure all of our issues were sorted out to my satisfaction. Thank you Trish!
This company was Awesome and showed up with in a half an hour after we called them for a No heat call! Was in the business for over 35 years on the North shore, and Never saw Anyone respond this far! Matt their tech was very professional and curtious! Thank you William Filias
I called to get a budget plan and spoke with Melody who was very kind, patient and informative. She took her time going over all options for me and made sure that she covered all of my concerns and questions. Very grateful that now I’m on an affordable plan for this dreadful winter.
My wife and I have been using Keyser for the last twenty years to keep us safe and comfortable. We can’t imagine a better partner in that regard.
They treat us like family, which is not what one would expect from an energy …
In September, we had an Oil Burner and a Generator installed. I would like to thank every single one of your installers, the electrician, and our key contact person, Cody Parker, for their excellent and cheerful service. …
Excellent sales & installation service. Cody worked with us diligently through changing circumstances & supply chain woes to set us up with a mini split heat pump system. Dominic led the install and committed to getting it fully set up in …
The heat pump installation work done by Keyser was excellent. From sales(Cody) through the installation(Rod, Albert and Lee) and the electrician subcontracted, all work was extremely efficient and neat. I could not be happier with how it all turned out. I highly recommend them.
Cody Parker is #1 hands down! He has spent much time with us while making our decision and plan as to efficiently heat/cool our home. His personality makes him GREAT at what he does and a huge asset to Keyser! ! He has stayed in contact, …