Koala Eye Centre represents an inspiration to provide excellence in patient care with an attitude of love and within a compassionate environment.
| Thursday | 8AM to 4:30PM |
| Friday | 8AM to 4:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4:30PM |
| Tuesday | 8AM to 4:30PM |
| Wednesday | 8AM to 4:30PM |
719 Green Valley Rd Ste 303, Greensboro, NC 27408
(Translated by Google) A magnificent experience for my vision
(Original) …
Been going for years the best
Very fast and easy when i go
Dr Spencer and his team ate amazing!!!! Beyond wonderful!!!!
Front desk very friendly. Doc was nice
The staff is not kid friendly. Long wait time.
Dr Michael Spencer is awesome
And staff are friendly
Honestly, I wouldn’t have given this company a star. They never pick the phone up. I even witnessed the receptionist sit at her desk and let it ring without bothering to answer. Very unprofessional and I would NEVER recommend this place
You have to wait at least 1 month for the app
the doctor and guy who fits the glasses are very dry.
Staff unprofessional. My appointment was at 1030 and I’m still waiting on a note for my child to return to school. Never come here!
Front desk staff very friendly… the doctor and guy who fits the glasses are very dry, not much interaction with patient
The receptionist are really friendly. But the doctor is so.., cold and dry. Not very friendly. It’s so awkward when I go.
I had a great experience, they were very patient and kind with my child who has Autism.
I went today for my eyes exam and the dr did an excellent job. The girls are very kind. I definitely recommend it. Thank you very much.
I interviewed with him for a job back in 2003 and he asked what religion I was. Knowing it’s nothing to be ashamed of, I answered him, which caused him to speak very disparagingly about my beliefs. He was very unprofessional and arrogant.
This Dr. has no none personality, he does not even talk to you while he types on the computer just sits with his back to you. he also has a air about him like hes better than you. they also never answer the phone. badddd business
Poor management, rude staff, no value of appointment, got to wait hours. If you want to visit here make sure to have an hour extra. Not recommend anyone
Appointment was at 2:30 pm. We had to wait till 3 before we got took in the room. It’s now 3:42 and still haven’t been seen.
I absolutely love Koala Eye Center. Dr. . Spencer remembers details about not only my vision, but about me personally. I feel like I am talking to a friend when I am there. My vision problems were complicated and he and his staff have taken great care of me!
I agree with the other reviewer. My appt was an hour ago and i am still in the waiting room. I was just told that it will be another 45 minutes before the Dr can see me! I got this appt 3 months ago so rescheduling will move it another 3 months! Not coming back!
Appointment was at 1:15, got called early. It’s 2:09, still no doctor. Been looking at four walls in the check up room, went out to check on my grandmother and then asked how much longer until I get to see the doctor and was told that he’s …
First let me start with how they only have one eye doctor in the entire place!!!!! Secondly, 20 minute wait is fine but to tell someone that its 3 people in head of you after being yhere 20 minutes so you want to reschexule then be told …
Every staff member I encountered, including the doctor, was unfriendly and unknowledgeable. The doctor refused to bill my vision insurance, instead sending it to my medical insurance resulting in a larger benefit for him and more …
Takes forever to be seen, as I’m writing this review I’ve been waiting over an hour to be seen for my appointment. It’s now 12:35 and my appointment was 11:15. They still have not called me back to the exam room. This also happened the last …
Not a long wait at all. The receptionist always welcoming and pleasant. I love Dr. Spencer as well he is very thorough and patient. I will stop taking my children there when there is no longer a need.
First let me start with how they only have one eye doctor in the entire place!!!!! Get better staff!!! Get another eye doctor! Also my step dad appointment was at 9:00 am and they didn’t called us until almost 11:00. Then the doctor was …
I go here for my glasses and each time I do receptionist always gives me a annoyed look when speaking to me. The doctor is always in a rush and cold. The guy in the glasses area he has no personality and has a judgmental feel to him. None …
This “doctor” is the worst. Dint speak a word to me when he came in or out, not a single word! My daughter and I will not be going back.
The WORST staff whose rude behavior towards patient/parents is led & condoned by a very cold and distant doctor (Spencer Michael). There’s ONLY ONE ophthalmologist here and they schedule at least 5 people for one appointment slot and you …
You’ll be better off finding another eye center. They’ll have you waiting over an hour when they’re not even busy. If you know you have an slow optometrist then you should schedule your appointments accordingly. The wait times here are ridiculous!
First, I was not offered an emergency visit for problem I had been experiencing over the weekend. I had to wait 5 days to get in for a visit. I went to the office for pain and discomfort with an abscess on my eye lid. I experienced an …
The Doctor Is quiet but very professional and knowledgeable. He answered my questions and treated my sons and I quite well. The office staff was friendly and accommodating. We only waited about ten minutes. Most of that was because I …
Koala Eye Center is the best place to get quality eye care! Dr. Spencer is a excellent physician!
Dr Spencer is the only doctor & he is horrible. He is not friendly or patient with kids at all & every visit is extremely uncomfortable. He always seems like there is somewhere else he would rather be.
One of the worse experiences I have ever encountered. Very unprofessional especially the doctor Spencer Michael. He has a nasty attitude, very standoff-ish, has no care in the world. No sense of urgency. Noone at the front desk im walking …
This is a wonderful facility. You can go in, be seen quickly and then go to their partner next door and get some glasses also. Very nice, friendly staff.
This was my son’s first eye appt and he was excited to get his eyes checked after waiting over 2 months to be seen. As an office that see children, you would think the Dr would be friendly. He came in the room and said something in the …
We had a 9am appointment. It is now 10:13 and we are STILL waiting to be seen. No one said anything about the wait nor that they were backed up until I started complaining and all the front desk could say was “sorry” after I told them I had …
My son used to see Dr. Spencer from the NiCU. I never had any problems with him. He was attentive and i never waited there. However, I called several times within the last 2 weeks and left a Vm. Kept calling NO answer! I know a lot of …
Never got to see the doctor. After 6 months of waiting for an appointment for my 6yo as requested by her school and pediatrician I was told they no longer accept our Centivo insurance even though they were still listed as accepting this …
My child & I both had a wonderful experience with Dr. Spencer & staff! The office check-in process was easy, there were all sorts of fun toys for him to play with while we waited, & our wait time was shorter than expected. Dr. Spencer was …
This eye center is very nice. My daughter has been here twice, once at 10 months and 6 years old. The doctor knows what he’s doing and is very professional. Kid friendly atmosphere and very spacious. Must wear a mask and it’s never crowded. They are about 2 months out on appts. Highly recommend!