The doctors and nurses were nice, but the front desk people were very rude. The lady at the desk made me fill out a form and wait in the lobby for an hour all while I was struggling to breath with a collapsed lung. …
The weekend staff here is good-for-nothing. I’m seriously baffled on how some nurses get their nursing license. They are extremely rude to patients, and don’t care how they feel. Even if the family calls to complain, they help the patient …
Came here multiple times for myself & my mom & daughter & every time it’s dirty & some of the staff are rude. One night in particular came in for my daughter (16 yrs old) who had severe chest pains – made her wait almost an HR to even take …
the worst emergency room I’ve ever been to I went in yesterday with chest pains and pressure and body aches..I have a bad heart and also one kidney I checked in around midnight and waited there for two hours sitting on a bed with no blanket …
Got here at 12:30 for an appointment at 1:00 asked at 1:30 what was going on and was told Ultrasound technician had to leave for an emergency and a new one was called in and on the way. I asked for an email to send complaint and was told …
This hospital is AMAZING!! My Mom has been there since Christmas Eve and I cannot count how many doctors and nurses have called me and explained every detail about my Mom’s surgery and care. I want to thank ALL of you from the bottom of …
The worst customer service ever by lady at the information desk working on 3/23/2021 between 6 and 8 pm . (she wouldn’t provide name) she was extremely rude and unprofessional and had no empathy or compassion for the family trying to help …
I’d honestly rather bleed out than return to this hospital. First of all, I was charged $200 for a urine pregnancy test (I suppose that’s protocol anytime a woman goes the ER). Secondly, I had a payment plan set up for my bill which …
I have been coming to this hospital for years. So without question I chose to come here to get treated for my symptoms. I have been sitting outside on a bench for over 2 hours. They’ve taken my vitals and did covid tests all while outside. …
Devon has made my stay here easier to bare. His suggestions have really helped me. Hie has a wonderful attitude and disposition. Lots of energy and always ready to help. La Palma Hispital is lucky to have a nurse like Devon.
I would give this hospital a negative rating if I could. WORST HOSPITAL IVE EVER BEEN TO. DO NOT GO HERE. THEY WILL CHEAT YOU OUT OF YOUR MONEY. The ER staff, including my doctor and my nurse, were very kind and although the wait was very …
I hate this place. Very unprofessional all the way around. I only came here because the ambulance said it was the closest. Between the doctor who said my monitor didn’t go off. The nurse who made me leave without all of my belongings, to …
My knee suddenly gave out on me while playing tennis so i suspected an MCL/ACL injury. The next day i went to the La Palma ER but was a bit apprehensive about the typical long wait and apathy one comes across quite often. The staff was …
I am little taken back on the lack of compassion given by both doctors and nursing staff in the hospital. Recently my partner had to be taken into the ER. While the ER provided immediate care and he was advised that his condition required …
It was the best ER or hospital experience ever! Sunday I woke up and felt spinning around me and vomited all day and had a bad stomachache. I could not get there that night because I could not drive myself to there. Monday morning I …
I was visiting the area from another state and had an urgent medical issue. I was treated very well by everyone in the ER. I received great medical treatment. Having an urgent medical need is scary enough, but not being local and being by yourself compounds the fear. Thanks for the outstanding care and kindness!
Worst experience I’ve ever had at a hospital. Staff was unprofessional. Security is a joke. I get to parking lot at 7am told to wait to see a doctor then I ask to use the restroom and 30 mins go by and there’s two doctors smoking cigarettes …
It’s a mixed bag here. You’ll get the great, the average and the questionable. But they won’t kill you. You’ll live and you’ll be fed and you’ll meet some great care talkers and care takers along the way. Give them credit though, is a tough …
I went here for follow up care. I was still hurting. I came here, the triage nurse was so kind. My nurse and doctor were outstanding. The radiologist was kind. I was in and out in less than 3 hours. Probably the best experience I’ve had with a hospital, in years. Thank you for the kindness and care.
Horrible, try to avoid. Took my mother by ambulance, most of the staff was rude, showed complete lack of care. Long waits no explanations. Just kept asking for insurance information. That’s all they seemed to care about, making sure they could bill someone.
If it wasn’t for my great nurse Lisa that deserves 5*s the rest was very ehhh. Felt ignored literally yelling for help and no one….was rough. The guy entering me in also very ehhh. Wanted to give me a shot without relaxing my arm. Wanted to …
You guys discriminate based off of my disability in my legs. I said I needed to lay down. I was in too much pain to stand or sit but you guys refused to let me lay down. Because of my handicap, I am unable to sit or stand or walk. I had to …
My ER visit was a very smooth visit. Check in was quick and easy. Triage was quick. Xrays were quick. Saw doctor soon after Xrays were done. I was released and at home instructions were explained in detail. Very happy with my visit.
On July 26, 2022 I noticed my sister had, what appeared to be, bug bites on her upper arm and I immediately brought this to the attention of her convalescent hospital staff. About a week later she developed a rash that began to spread …
From RN guy is very mind and rule. He doesn’t sure when and how to take the blood test. He tired my son arm too tired and for the long time. At first, he even cannot get the blood out. I notify him that he tired too too tired, and he …
Incompetent doctors in the Emergency Room misdiagnosed my family member telling us that her ankle was bruised and no sign of broken bone when they even did an x-ray. Then we got home, my family member is in pain for the next two days. …
ER check in was quick and it was busy so waited approximately 3 hrs but once we were past the waiting room the care was excellent, doctor Unger ran several tests and listen patiently to my elderly mom with great bedside manners. Staff …
The doctors and nurses were nice, but the front desk people were very rude. The lady at the desk made me fill out a form and wait in the lobby for an hour all while I was struggling to breath with a collapsed lung. …
We had a great experience, nurses did a great job and were kind during my wife’s stay. Thank you! …
The weekend staff here is good-for-nothing. I’m seriously baffled on how some nurses get their nursing license. They are extremely rude to patients, and don’t care how they feel. Even if the family calls to complain, they help the patient …
Came here multiple times for myself & my mom & daughter & every time it’s dirty & some of the staff are rude. One night in particular came in for my daughter (16 yrs old) who had severe chest pains – made her wait almost an HR to even take …
the worst emergency room I’ve ever been to I went in yesterday with chest pains and pressure and body aches..I have a bad heart and also one kidney I checked in around midnight and waited there for two hours sitting on a bed with no blanket …
Got here at 12:30 for an appointment at 1:00 asked at 1:30 what was going on and was told Ultrasound technician had to leave for an emergency and a new one was called in and on the way. I asked for an email to send complaint and was told …
This hospital is AMAZING!! My Mom has been there since Christmas Eve and I cannot count how many doctors and nurses have called me and explained every detail about my Mom’s surgery and care. I want to thank ALL of you from the bottom of …
They billed me for a chest CT that my insurance already paid for and sent it to collections.
The worst customer service ever by lady at the information desk working on 3/23/2021 between 6 and 8 pm . (she wouldn’t provide name) she was extremely rude and unprofessional and had no empathy or compassion for the family trying to help …
I’d honestly rather bleed out than return to this hospital. First of all, I was charged $200 for a urine pregnancy test (I suppose that’s protocol anytime a woman goes the ER). Secondly, I had a payment plan set up for my bill which …
I have been coming to this hospital for years. So without question I chose to come here to get treated for my symptoms. I have been sitting outside on a bench for over 2 hours. They’ve taken my vitals and did covid tests all while outside. …
Devon has made my stay here easier to bare. His suggestions have really helped me. Hie has a wonderful attitude and disposition. Lots of energy and always ready to help. La Palma Hispital is lucky to have a nurse like Devon.
I would give this hospital a negative rating if I could. WORST HOSPITAL IVE EVER BEEN TO. DO NOT GO HERE. THEY WILL CHEAT YOU OUT OF YOUR MONEY. The ER staff, including my doctor and my nurse, were very kind and although the wait was very …
I hate this place. Very unprofessional all the way around. I only came here because the ambulance said it was the closest. Between the doctor who said my monitor didn’t go off. The nurse who made me leave without all of my belongings, to …
My knee suddenly gave out on me while playing tennis so i suspected an MCL/ACL injury. The next day i went to the La Palma ER but was a bit apprehensive about the typical long wait and apathy one comes across quite often. The staff was …
I am little taken back on the lack of compassion given by both doctors and nursing staff in the hospital. Recently my partner had to be taken into the ER. While the ER provided immediate care and he was advised that his condition required …
It was the best ER or hospital experience ever! Sunday I woke up and felt spinning around me and vomited all day and had a bad stomachache. I could not get there that night because I could not drive myself to there. Monday morning I …
I was visiting the area from another state and had an urgent medical issue. I was treated very well by everyone in the ER. I received great medical treatment. Having an urgent medical need is scary enough, but not being local and being by yourself compounds the fear. Thanks for the outstanding care and kindness!
Worst experience I’ve ever had at a hospital. Staff was unprofessional. Security is a joke. I get to parking lot at 7am told to wait to see a doctor then I ask to use the restroom and 30 mins go by and there’s two doctors smoking cigarettes …
La Palma hospital has improved tremendously and the staff were very kind and helpful.
It’s a mixed bag here. You’ll get the great, the average and the questionable. But they won’t kill you. You’ll live and you’ll be fed and you’ll meet some great care talkers and care takers along the way. Give them credit though, is a tough …
I went here for follow up care. I was still hurting. I came here, the triage nurse was so kind. My nurse and doctor were outstanding. The radiologist was kind. I was in and out in less than 3 hours. Probably the best experience I’ve had with a hospital, in years. Thank you for the kindness and care.
Horrible, try to avoid. Took my mother by ambulance, most of the staff was rude, showed complete lack of care. Long waits no explanations. Just kept asking for insurance information. That’s all they seemed to care about, making sure they could bill someone.
If it wasn’t for my great nurse Lisa that deserves 5*s the rest was very ehhh. Felt ignored literally yelling for help and no one….was rough. The guy entering me in also very ehhh. Wanted to give me a shot without relaxing my arm. Wanted to …
You guys discriminate based off of my disability in my legs. I said I needed to lay down. I was in too much pain to stand or sit but you guys refused to let me lay down. Because of my handicap, I am unable to sit or stand or walk. I had to …
My ER visit was a very smooth visit. Check in was quick and easy. Triage was quick. Xrays were quick. Saw doctor soon after Xrays were done. I was released and at home instructions were explained in detail. Very happy with my visit.
On July 26, 2022 I noticed my sister had, what appeared to be, bug bites on her upper arm and I immediately brought this to the attention of her convalescent hospital staff. About a week later she developed a rash that began to spread …
From RN guy is very mind and rule. He doesn’t sure when and how to take the blood test. He tired my son arm too tired and for the long time. At first, he even cannot get the blood out. I notify him that he tired too too tired, and he …
Incompetent doctors in the Emergency Room misdiagnosed my family member telling us that her ankle was bruised and no sign of broken bone when they even did an x-ray. Then we got home, my family member is in pain for the next two days. …
ER check in was quick and it was busy so waited approximately 3 hrs but once we were past the waiting room the care was excellent, doctor Unger ran several tests and listen patiently to my elderly mom with great bedside manners. Staff …