Lake Area Disposal & Recycling provides residential and commercial trash services, roll-off dumpster services, and yard waste removal. Our prices are competitive, and our services are unmatched. Call us today to learn more!
| Thursday | 8AM to 4PM |
| Friday | 8AM to 3PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
2106 E Cornell Ave, Springfield, IL 62703
I moved to Springfield and wanted to do business with a locally owned business. I had them for nine years at my business and never had issues. Residential is a whole other ball game. You have to buy your own container but it can only be …
Had them at this location for like 40 years or something. Just haven’t ever had a problem with them.
I would give them 100 STARS. I’ve done business with them for 7 years the office staff is friendly, helpful and provides excellent customer service. My garbage men are so kind, punctual and accommodate ANY reasonable request. I am disabled …
Great Service
Excellent service
terrible
Great reliable service!
Fantastic customer service!
Not worth one star. Beware and avoid.
Horrible! Worst customer service ever!
Friendly and helpful! Great service!
Great place to chat, with friendly people.
BETTY IS THE BOMB! THESE ARE THE REMBRANDTS OF GARBAGE DISPOSAL…..
We like the service they provide.
Extremely rude! Whatever happened to customer service?
Good service, polite, and always reliable.
Great people. Best waste hauler in town.
I believe the lady who runs the office is not a person who should work in customer service, rude and stupid
Very rude,and hard to deal with,they act like they could care less for your business.
Moved back to Springfield in July 2013 and signed up for service. Since then have had only good service.
I’ve been with Lake area for at least 16 years. Friendly on time service with affordable prices.
They are a great company! I have never had any issues.
Poor customer service from the female manager. Very rude! Trash guys are cool tho. Anyone looking for trash service look elsewhere.
Very RUDE when trying to hook up a new service. I’m surprised they still have jobs if that’s how they treat their customers. Not recommend!!
I called their office with a question today and the lady was very polite and helpful. I have never had an issue with them in the 2 years I have been a customer.
This place is a joke and the man answering the phone is a piece of trash he don’t know how to talk to people and he steals credit card information
“Manager” decided screaming obsceneties and making personal threats was the best way to deal with a customer complaint. Dont walk away from this company…run.
Terrible service! Guess I know why I’m the ONLY one on the block who uses this company. It appears Lake Area thinks THEY are the CUSTOMER!!!! BYE BYE!!
Highly professional, responsive and locally oriented; highly recommend.
Never any issues! Always on time, and a small town feel comes with their employees. Thank you so much! No problem with taking extras…no matter what it is!
This is most disgusting and disrespectful Disposal Company in the world. I totally agee you must run from this Company. My husband as a customer asked her to rearrange his garage can; she basically told him no.
Just regular weekly trash/recycling pickup they are amazing never missed a day! Use your own trashcan keeps the price a bit cheaper
When calling for service my wife and I both talked to two different very rude grouchy women. Most unfriendly people they picked up our recycle the first week, skipped us the second week. I ran the truck down and driver said I needed yellow sticker on recycle container. He gave me a sticker and picked up our recycle.
DO NOT USE THIS COMPANY!!!! We have been dealing with them for 3 years and have had nothing but problems! They pick and choose when they want to pick up most of the time, NO CUSTOMER SKILLS, if you ask me a company like this should not even be in business. The people in the office are as rude as the drivers.
Amazing to see some bad reviews for Lake area disposal. great service really comes down to some people want there extra trash hauled for nothing or can’t get it out on time and then slam company with unfair reviews. Come on people let’s get out of the dumps. ☺
Lake Area is a great locally owned family business. They have always provide wonderful service for the past 20 years for my family. Thanks for your great service.
They are unprofessional with horrible customer service! Leave your yard a mess.. I will not recommend them to anyone! The one star is being generous!
I am currently living in Florida, I called to have service started at my Springfield home, I haven’t had any issues, pick up every week as promised, easy pay over the phone
I set up service with this company when we moved in. The first week they left our garbage, but did come the next day after I called and asked about it. This week they left it again. I called and I got yelled at by the lady on the other end. …
Always easy to deal with and friendly even when stopping their services. I’m moving to a place that covers trash removal but they have always been perfect and I would recommend to anyone !
The owner’s daughter was outrageously rude, snotty and completely unprofessional. I will never use their service again.
Have used Lake Area for 35+ years. Totally reliable. The trash collectors are always polite.
So , i called them to ask where my weedeater went it was sitting in front of garbage cans, my son didnt think to pick up. Well i call and some crazy lady Answers phone, and says yes they took it, it was on top of garbage. Mind you this is a …
Great service, never a problem in 30 years.
Lake Area Disposal Service provides the best service in the area. I will buy my own trash can, it’s the service I’m paying for and I really appreciate the personal, friendly service from the office staff to the drivers. Never change, Lake Area!
Great price on a dumpster. If you live in Springfield call them if you need a dumpster. You’ll get a great price!
Just saw the other reviews and felt I had to say: I’ve never had any problem with their service or their employees! The guys always go out of their way to service our small trailer park. And the recycling center is wonderful.
Lake Area has come through again, and gone above and beyond. I had thought I missed them yesterday for both garbage and recycling pick up, since I had gotten the containers out after 8 am, so I brought the containers back up near the …
We’ve had Lake Area for over 20 years and have had an issue with them.
Not just bad service but the woman on the phone actually yelled at me. We JUST moved into our new house and the pick up day changed. My husband forgot to set it out. I am home in the morning so when I hear the truck I remember and run out. …
I’ve been a customer for nearly 30 years, and have kept their services every time I’ve moved. The office staff is pleasant, and the pickup guys are thorough and friendly. I highly recommend this local service provider.
My family has used Lake Area for years. Great guys pick up at our house. Never had any complaints. I couldn’t believe the 3 star rating!
Have had trash collection service with this company for about 4 years now, have never had any problems. We used a dumpster last spring and was very satisfied. Employees have always been respectful and contented.
They don’t provide you with cans. They miss pickups. Dont care for you as a customer very rude unresponsive. Waste management is cheaper by far pick more up provide you with 90 gallon trash cans for ten times cheaper and better service dont use these people let them go.out of business!!!!
We had an issue with their yard waste service that went downhill really fast. Our property only has one tree but is surrounded by neighbor’s trees. One day they stopped picking up our leaf bags even though we purchased the stickers …
Lake area is the best for trash services. I have forgotten to put my cans by the curb a couple times and they have come up and gotten them for me. I have had them for a year now and I will never switch. Great prices and great service!
BEWARE OF THIS COMAPNY! We had setup trash service with this company recently. When we first set this up a man answered the phone and was extremely nice at setting up the service. We paid 3 months in advance and stated the date we’d like …
I am shocked by any poor reviews. This company has been great! They are always helpful and do a great job with our recycling. The crew that removes our garbage even found my son’s cell phone he dropped outside and brought it up to the house to return it. What a great group of people, I would highly recommend them.
It’s nice to see smiles on their faces as they show up. Offer to pick up stuff that won’t fit in garbage cans. I really appreciate the job they do. Thanks guys.
They are the best Waste Hauler in Springfield by far. I use them at work and at home. In the past I have used Waste Management and Allied. Waste management was by far the worst, locking me into contracts that auto renew and raising my …
Lake Area has been servicing our home for over 20 years. Of all the companies we consistently do business with, they are among the best. Our dogs like them too!
I would give this company 0 stars if that were possible. Terrible customer service. …
Would give them zero if I could. DO NOT USE THEM! The person who picks up the recycling has a horrible attitude problem. Left a few stray papers in with the non paper items and they picked it up but then tossed the bin behind my car instead …
I recently started service with them and they are outstanding! The people who pick up go above and beyond to make sure they get all of our bags. I need to get another trash can and they pick up the bags I leave out! Super happy and the prices are economical! Definitely would recommend!
Worst customer service possible. When ordering the service, agent failed to inform me when my pick up day was for the week. When I saw everyone else putting their cans curbside I did the same. The truck went right by my curbside pick up. …
I appreciate the service that Lake Area Disposal provides me in Chatham. You can speak directly to the office by calling their number. They just picked up a sofa that had lived a long life and worn out. I missed Chatham fall disposal and …
Hoo.. boy. I too have had a bad experience with this awful lady that “runs” this outfit. Everybody else seems okay like the folks who take my payment and run the recycling yard. But that one lady is just the worst. I’ve only really had it …
When I had my financial situation they let my bill increase while still picking the garbage up. I will never forget them. I will recommend and use their service over anyone. Loyalty counts.
I have had good experience with them. The recycling center is fantastic where they let customers drop off cardboard. My neighbor has had raccoons get into her trash before and I watched the haulers pick up the individual pieces of garbage to haul it all away which I thought was great service.
Had a dumpster dropped off at the house for a roofing job. The guy who dropped the dumpster off was nice enough, but he backed the dumpster into my garage and tore off some the siding (no structural damage fortunately). …
wonderful company!! have used them for over 30 years.
Never really had a problem until recently with the day changes its almost 2pm and still no pick up and you can’t even call them cause they keep the phone off hook all you get is busy signal been trying for days
I think those who leave negative reviews are either paid by another company to do so, or aren’t nice to deal with themselves. We switched to Lake Area Disposal from the big conglomo company Republic and we are so happy we did. They try to …
Began using lake area in April and in June I switched to waste management because they offer bigger cans that they provide to you for the same price that lake area charges for you to have two of your own 40 gal cans and they actually …
Since coming to Springfield 35 years ago, we’ve moved 5 times and Lake Area has moved with us. Our most recent move was two weeks ago. We have always received excellent service, including a dumpster delivery and pickup when we did major …
My Dad has been with Lake Area Disposal Service for over 50 years, it has been a great company. I moved back in the area 5 years ago and have been using it ever since. They have never missed a pick-up, even when I moved to a new home …
Absolutely ALWAYS had great experience with Lake Area! Between both weekly pickup and dumpsters they are our go-to company! They have always worked with us on dumpster placing and pickups and will continue to be who we use. You just can’t beat them!
I’m so extremely sick of this company. We’ve been with them for 7 months now. Our very first pickup they broke our brand new trash can and it has had a hole in the side ever since. …
I moved from Denver Colorado. Where you are pretty much a number and dollar value (if the companies employees even care about that!) to the major Corporations you have no choice but to deal with. Moving here I was eager to call “Waste …
Terrible destructive service. I was a loyal customer for 12 years – even though they destroyed the trash cans I had to purchase about once per year by slamming them to the ground after they emptied it until the wheels were bent or there was …
This Disposal& Recycling Service is the best in the Area! BAR NONE! Their Customer Service is exceptional as well. Would Recommend to anyone. Dont bother with anyone else. They have even come on days that aren’t on schedule. Thanks for the Services.
I have called several times and complained about how fast the drivers are going in our subdivision…. apparently the company has no concern of such because they continue to fly down our road. And with a guy on the back!! We have several …
Have had Lake Area Disposal for almost 20 years and always had great service until moved to current house. Garbage was missed several times and calls made. The third call I spoke with one of the owners, Jim Graham. He was rude, sarcastic …
It might seem like the cheaper route compared to competing companies, but add in hidden fees and the bill is higher than the other companies. They aren’t professional when responding, if they respond. I’ve been ignored about the hidden …
I don’t know why there have been negative reviews lately… We’ve never had an issue! Sure, the recycle center hours are semi inconvenient but it is what it is. …
A+ Service! Our pickup guys are the best! They both always wave or say hello when we are outside during pickup. The can lid is always placed securely back on the can and the can placed orderly. On windy days they will lay the can down so it doesn’t blow over. Thank you for the superior service!
I want to give a big thank you to Lake Area Disposal. I called and ordered a roll off container to use during the upcoming storm. I called in the order at 10:00 a.m. and they delivered it at 10:30!! That’s awesome service!! This is a great local company with whom to do business. Thank you! You guys rock!!!
My family has used Lake Area Disposal for years. My experience has always been very good. I’ve gotten to know the employees personally and all very pleasant and go the extra mile. Ralph & Simon have collected my garbage for a long time and …
This is my trash and recycling pickup company.
They’re great! They always come – never miss. Always put the lid back on the trash can. And put it back on the driveway so it doesn’t roll around in the street. …
Great experience on the phone! After having a terrible experience with a competitor, I called Lake Area and they picked up the phone immediately, were very helpful, and we now have service with them with no complaints at all. Thank you!
Just a shoutout to Lake Area. They have always provided me with excellent service. They don’t have the standard cans that are picked up by a machine so if you have a little extra, they take it. Their dumpster ordering and removal is great. …
My very dear friend had used Lake area for many years. When she passed and I had to clear out her home, their entire staff was extremely helpful, prompt and courteous. . They were the most cost efficient anywhere in town, or around and …
These guys are great. They always remove the extra trash. And we get to leave the bins in the alley instead of rolling them up front. I feel sorry for my neighbors that use other companies!