Our Lake Havasu doctors’ expertise and cutting-edge equipment allows us to provide the top quality eye care for you. We also offer a great variety of … See more
The nose piece on my wife’s Silhouette glasses had broken. LHF Eyecare was able to replace the nose and have her glasses ready for pickup within a few hours.
Excellent service the most thorough exam ever. I highly recommend lake Havasu family eye care
Great selection of glasses. Dr Martinez and her assistants Janel and Lexi were amazing
I’d always had problems with my vision until I went to Brook Vetter at Lake Havasu Family Eyecare. Along with her staff, she showed me the proper way to use my contact lenses along with my prescription glasses, to make the most of my …
Each time I am at Lake Havasu Family Eyecare, the experience is always great! The staff is always helpful and concerned about our eye health and the doctors are too. We always enjoy going in to see everyone. Very family oriented.
The check in process was excellent with the COVID-19 problem.
The staff very attentive and friendly. Dr. Vetter was very through with the eye exam, friendly and professional. …
The eye exam was very good and the doctors were great but purchasing glasses there is a mistake. I purchased glasses and paid over $400 with insurance and did not purchase designer frames and was told my glasses would arrive between 7-10 …
I really enjoyed Dr Ruesch’s appt. She seemed to know what she was doing and what to do. However, the glasses I purchased have been a big disappointment. They never have fit correctly, the bifocal part was not even, so they have always …
I went to Havasu Family Eyecare because it was recommended to me by a friend at work and they take my insurance. The doctor and staff went out of their way to get me the care I needed while maintaining an extremely friendly and cheerful …
We went to Dr Vetter after a not-so-great experience with a pediatric ophthalmologist in Las Vegas. I was so impressed with her ability to deal with my autistic son. She actually told me sit down be quiet and let me handle it. I am so …
This is the only eye care center that I will go. They are professional, friendly and make you so comfortable. Went in unannounced and no appointment, having trouble with left eye. I was seen as soon as possible and left quite relieved about …
I always have a great experience with Havasu Family Eyecare and have been going there for years. From glasses to contact lenses, they are very professional. The office and sales staff are great!!Dr Vetter is the best!
All of the gals and especially Dr Ruesch have gone above and beyond to treat my eye and improve my vision. In addition The fitting crew have taken care of my frame and lenses changes due to my improved vision!! I highly recommend this business!!
Dr. Vetter is awesome! The office is always so clean and the service is outstanding!
I don’t like the pressure of buying my glasses from this store. The prices are way to high.
Great service. The Staff were friendly and professional. They saw me promptly at my appointment time. I was very impressed with the doctor and all the high tech equipment. I would defiantly recommend that them to anyone.
ALL the staff at LHFE treated my son like he was family. Their high tech machines made it easy for him to enjoy a doctors office and also get a great checkup. Thank you to all the staff who helped out!
First visit as a new patient and fairly new to Lake Havasu City. I was impressed with the facility and staffers in today’s crazy world of Covid19. Facility neat, clean and professional! Would definitely recommend.
Very short wait time, and the entire team was very attentive and professional. I felt I was treated as a person, and Dr. Ruesch was very thorough. She listened to my questions and gave me solid answers. When I was calling around for an …
This was the best eye Exam I’ve had, everyone was very kind, very professional, and they had a great selection of frames! Was able to take advantage of a special they were running and got a pair of Prescription sunglasses to go along with my new frames! It is my new go to for eyewear!
In a small town, a big city Eye Care Center. Dr. Ruesch and her team took indeed good care of my eyes!
Very friendly administration service, the optical department has a great …
Best eyecare anywhere. Complete eyecare. Never had such a detailed eye exam. Everyone you deal with is courteous and if they don’t have the answer they will find a person who does. Husband had to have new lens and when they were in he drove …
AMAZING!!!! Very easy to get appointment in 2 days!!!! Staff was extremely friendly & knowldgeable. Price was cheaper than most places in town. Doc was every thorough!!!! Was in & out with very little wait time. They even let me go in …
This place is the worst for customer service. I sat there for an hour waiting to see the optician named Ursula. She was laughing and joking around with that patient the entire time and was still doing that when I left without being seen. I …
Been going to Dr. Vetter/Lake Havasu Family Eyecare for many years. Great staff and doctor, always prompt and friendly. It appears their practice always keeps up with latest technology. Each time I visit, new, awesome technology.
I wouldn’t choose to go anywhere else
I had my first visit there and every one was so nice and helpful . The place was very clean and nice looking it was an over all good experience . I will be back and tell others
Great experience, all staff is friendly and always willing to help. I never feel like I’m being over sold on products I don’t need which I highly value.
Lake Havasu Family Eyecare has assembled the best, most efficient, and nicest office staff of any we have ever been to. We drive over an hour to go to them for our eyecare even though we have much closer choices.
Always a pleasure to have the great service I get from these wonderful ladies. I just switched from eyeglasses to contact lenses at age 65. The patience that the young lady had with me as I put her to the task of showing me how to put them …
Five stars to Lake Havasu Family Eyecare! This is by far the most efficient and up to date facility I have visited. From my initial phone contact through my appointment and exam, every person on the staff was pleasant, courteous and …
Unfortunately was transferred to the optical dept. I hung up after an extended time on the phone to get appt to drop off glasses for lens replacement. They lost my business for 2 pairs of glasses. If they are too busy the gal answering the …
Beyond Friendly And Helpful For Getting Me In Fast For My Painful Eye! They Have THE BEST Customer Service From Time Of Call, All Throughout The Building And Even In Billing!
Dr. Vetter is one of the best doctors I’ve have seen over the years. She is very thorough in the examination. She offers her knowledge And shares it as conversation develops. If you have any concerns about her experience she offers you the best possible vision. I am proof!
My experience was pleasant, professional and most personal. Dr Martinez was thorough, and Lisa the best at helping pick out frames. I am thankful for people who enjoy helping others. 🤗 …
We love our eye dr ! For 4 years now my husband and I have been patients here and wont go anywhere else. The staff is very friendly , helpful , and Prompt. I’ve never waited more than a couple minutes for assistance of any kind. …
Very friendly staff, make you feel very comfortable, timely and professional service, and they will discuss ALL of your options with you! Highly recommend!
Always professional and give great service. Everyone there is like that from the front desk to the assistants and associates to the billing and checkout. Great group of people.
The communication was excellent and they handled the check in and the appointment very professionally! I would recommend Lake Havasu Family Eye care to anyone needing professional eye care! I have been going for over three years and have never had a complaint!!
I highly recommend Lake Havasu Family Eyecare. The office is clean, the staff is friendly and helpful, and the doctors are knowledge with a great bedside manner. I have been a patient of Lake Havasu Family Eyecare for several years and have always been happy with my experiences!
What a fantastic office! Everyone was amazing. Dr. Martinez was such a friendly and knowledgeable resource. She helped me with my frequent dry eyes issues here in Havasu and my vision is dialed in perfectly! Thanks again to everyone at Havasu Family Eyecare.
I really liked both Dr. Rusch and her assistant. I found the eye exam to be very thorough and extensive. The reason for giving 4 stars is because of the price of the eyeglass frames and lenses. I don’t know what the mark up is on the frames …
Great customer care. Fast appointment scheduling, did not have to get put of car for what I needed.
Appointments are always on time. I have never had a bad experience with them. Staff are always helpful, knowledgeable and friendly.
Excellent eye exam, friendly, helpful staff who listen to patients concerns. Nice selection of glasses and lenses, including high end lenses available for people like me who have very specific needs.
Very little wait time. Staff is pleasant, courteous and professional. I was pleased that they clean each piece of equipment immediately before you use it, so I didn’t need to wonder if they had cleaned after the previous patient. I’m very satisfied with my experience and wouldn’t hesitate to recommend this facility.
They were always very nice people and knowledgeable. I saw others post where people were charge to much for there glass do to up selling there glasses and there bill was higher then they could afford. Yes they will try to sell you a better product,but all business do that. But learn to say no or know what you want before hand.
It was a great experience from start to finish! From Corrie making my appointment, and then with Kaylee who helped with my testing and was so nice and patient. Let’s not forget lovely Dr.Vetter! Overall it was a great experience and I …
I have been going to the Lake Havasu Family Eyecare since moving here a number of years ago. I have always found all the staff to be very pleasant and exceptionally professional. I wouldn’t and haven’t hesitated to recommend family and friends here for their eye care needs.
$100- $200 for an eye debridement… Riverview Vision Center will leave you happy for $85… that’s licensed robbery… understood people live with out vision everyday… but charging an arm and a leg to try and keep what vision we do have… it’s …
The staff was both courteous and professional plus the girls there are all pretty cute .. The lobby and examination rooms are very clean which is also nice . I give a big thumbs up ! They made me feel right at home. I had no idea how involved a proper eye exam actually is .
Value your eyesight? So do the doctors and technicians at Lake Havasu Family Eyecare. From a simple examination to treatment, to glasses if needed; you will receive the best professional care.
Other then the newly re-instated mask wearing (staff, I opted out), my first experience at Lake Havasu Family Eyecare was exceptional! From my greeeting at the door by the receptionist, to my pre-exam by Monica, to the eye exam by Dr. …
I received the best most accurate pairs of glasses I have ever got visiting a eyeware facility. My optometrist Christine Martinez did a wonderful job setting me up with two pairs of glasses I can actually see and read with perfectly. They …
There’s always a wonderful feeling that I have after walking through the doors of LHFEC. The layout of the office is amazing as well as warm and very inviting. The entire office staff is great and the times that I’ve visited have never …
Randomly texted their number and almost instantly got a response! Not only did I make my appointment via text, but Nikki provided awesome customer service during the process. Very quick and easy and I DIDN’T HAVE TO CALL. Most doctor’s …
Dr. Vetter has been guiding me through my vision issues for several years and she always fully explains remedies and issues concerning my eyes ~ appreciated!
I have been using family eye care for a few years now. The Veterans Administration sent me there a few years back and now I’m using them for my wife who is very particular with her eyes. My wife has glaucoma that’s not curable but is treatable. I feel she is getting the best treatment through Lake Havasu Family eye care.
Such friendly and happy staff! Dr.Vetter was so sweet and was very thorough-she did eye exams I’ve never had done before. I will definitely continue my eye care with them.
Very professional clinic. Friendly, caring and competent staff. From making an appointment to our exit the process was smooth and seamless. They have adapted well to Covid 19 practices and applied them continuously and without interference throughout the exam. I cannot recommend them too highly.
The employees here are always so helpful and cheerful. They answer all my questions. I always enjoy going here even if it is once a year or to get my glasses fixed.
The employees at Lake Havasu Family Eyecare are patient, and listen closely to what your needs are. We ran into some hiccups with my benefits and they took the extra time to ensure I was receiving my full benefit package. I highly recommend you try their services if you haven’t.
Can not do all tests at one time they say. Havertown go back and do a eye pressure testing two weeks. And charge you another $40. Other doctors say they never heard of this. They like you to cone back and charge you more. Watch them!
The staff was warm and friendly. The office is very clean and comfortable. I needed to update my frames, and needed perscription sunglasses as well. I am unable to see without my glasses, and the staff was very helpful in helping me narrow down my selection. I would recommend Lake Havasu Family Eyecare without hesitation.
Very nice office, very friendly staff. They seem to have the latest equipment for checking for macular issues, optic nerve problems, other issues that can destroy vision. They also have a great selection of frames for children as well as …
I received a very comprehensive exam. Dr. Martinez was friendly, pleasant and patient in explaining everything to me. I needed new glasses and was fortunate to have LaTonya as my optician. She’s a sweetheart. My only negative is I was …
Dr Ruesch is very personable and professional. Her communication skills and patient interaction were excellent. She made me feel at ease, easy to talk to, answering all my questions well. The exam was very thorough and the office is well …
First time here and the staff and Dr. was amazing! Everyone was so nice and professional and made me feel totally comfortable for someone that Eight people messing with her eyes! They were able to get me in same day figure out what the issue was and get me some eyedrops. Definitely would recommend if you are needing an eye doctor!
I finally made an appointment to have my eyes checked, I was past due for appointment glad I called I got in right away found out that I needed a new prescription. Everyone working at Lake Havasu Family Eyecare are very caring and nice. …
The staff here was very helpful and nice. Explained everything they were going to do before they did it and cleaned everymachine infront of me before I used it.
Fast and great service, very personable and knowledgeable in every aspect of the office. I had been told from other providers that new glasses now take around a month to produce – LHFE had mine ready exactly ONE WEEK after the appointment. Couldn’t be happier!!
Excellence. All the way around. I’m so happy with my experience with Lake Havasu Family Eyecare. The staff are friendly and personable, the Doctor (Who is amazing) has always taken such good care of my eyes. …
I have been here twice before,
purchasing 3 pair of glasses and I’m treated like royalty everytime I visit!
My questions are always answered in a timely manner. Everyone I have dealt with …
Very professional and knowledgeable staff. Good questions asked about me and an extra evaluation of my eyes that I had not experienced before. Nice selection of eyewear and great assistance in picking the eyeglasses that best suit my needs. I can not say enough good things about my excellent experience!
The staff was super friendly and informative. The doctor explained everything she was doing and what the tests were for! Be sure to call early since they are booked out pretty far 🙂
This practice was recommended ( my past eye center stopped honoring Humana )by 2 neighbors. From the time I checked in till I left, the customer service was “Spot On!” Clean, professional & latest technology.
Friendly, efficient service with no pressure to take extras or purchase eyeglasses. Options and prices were presented but without giving me a feeling that I had to buy anything. I will go back to purchase my eyeglasses as soon as my COVID …
The team at Lake Havasu Family Eyecare is always spectacular. My past eye doctor moved away, so I was scheduled with Dr. Martinez for my annual check-up. She was wonderful! Super personable, professional, and educational. Plus their facility is top of the line in terms of equipment.
If it wasn’t for Dr. Vetter being able to read the Culver’s flavor of the day while driving on Hwy 95 would be very difficult. Also, she gave me a free donut.
This is a great office. From the moment I Called and made our appointments we knew we picked a winner. We walked in and we were greeted with a friendly smile and a very professional staff all the way through to our checkout. Everyone was …
From the time you enter the door until you exit, everyone is so happy, helpful and professional. It’s always a pleasure to go there because I know the staff seems to never have a bad day. Dr. Vetter motivated me to be consistent with my …
As soon as you walk through front door all employees are very sweet. Great experience. Dr was very nice and caring.
Thank you Lisa for all your help picking my glasses and nice chatting with you. …
The entire staff was amazing, made everything so smooth and easy. Never felt so welcomed in an office before. From reception to eye testing to picking out glasses to billing, just great!
My husband and I were very happy with Lake Havasu Family eyecare! Staff are extremely friendly, knowledgeable, and they have a great selection of Frames, and Sunglasses.
I’ve been a customer of the practice for many years. I’ve never had a bad experience with anyone, from physicians to office staff. They have always been accommodating with working with my schedule as well as always making sure that I am …
Husband visited from VA and recommended I get my checkup there. Dr. Ruesch and her staff did an excellent, thorough examination and gave me a good update of the work. I was so pleased I bought 2 pair of glasses from Travis who provided a …
Thank you to Brianna in costumer service. She work diligently to get me my rebate on my contacts. She called me with frequently with updates and was able to resolve the issue. It’s employees like her who will keep your patients coming back.
From the time I entered LHFE with a warm and friendly hello!, to entering eye exam to meeting Dr. Martinez was like I had been going there forever!!! After my exam I was escorted over to Ursula, who is an eyeglass gueroo!!! She seemed to …
Friendly, informative and helpful staff. Sky and Dr. Martinez were great to work with and I enjoyed my time with them. Both have a great personality and that is what makes a business successful. Will never go elsewhere in the future.
The staff are so nice! The building was clean, everyone was happy, professional and very nice and efficient. The Dr. was very knowledgeable and I was thrilled to have such quality eye care!
Dr. Martinez and all of the employees are just wonderful. Everyone has a kind, positive attitude, which is so appreciated.
Dr. Martinez is very knowledgeable and thorough. She takes the time to explain …
The staff and doctor were fantastic. I was made to feel comfortable throughout my visit, and I felt they were very thorough with testing my eyes. I would highly recommend this office to everyone.
Very professional and friendly staff. Dr. Vetter is very thorough and friendly as well. They were helpful in picking out my new glasses which I really like. When I picked up my glasses they were perfect and ready to go with no adjustments needed! I highly recommend this eye care practice!!!
Very friendly and the eye exam is very thorough. They explain each phase of the exam and have a great selectionof eyeware, as well of contact options.
Extremely happy with all aspects of my visit..
Today was my 1st visit and I was very pleased with the treatment I received, Dr. Martinez was very knowledgeable and diagnosed my eye issues. Skye was very helpful and patient with me while I picked out my new lenses.
I would definitely recommend Lake Havasu Family Eyecare.
Absolutely the best, most thorough eye exam I have ever had. The place is georgous inside and the entire staff is very polite. My first visit felt like I had been going there for years. They make you feel welcomed from the minute you walk …
My wife and I both go to Havasu Family Eye Care. We feel they are attentive, listen to concerns and give us straight answers. If they feel they cannot or should not attempt a diagnosis they recommend a specialist. They are very good about explaining all aspects of a diagnosis. Kudos to Dr. Martinez and her staff!
I’ve had Dr. Vetter for years and she is very professional. She takes the time with you and makes you feel very comfortable. I’ve had cataract surgery on both eyes and my follow up with her as well as Dr. Martinez was great. I also ordered …
Always a great experience here. Dr. Vetter is very easy to work with and listens and understands what I’m trying to describe with my vision. Everyone here takes great care to explain procedures and make you feel comfortable. Ursula, Travis and the rest of the opticians are experts at what they do! Thanks!
Everyone is so friendly & efficient. Always willing to answer questions & explain the different tests they are doing . The doctor (Vetter) does an excellent job of explaining the results. Employees are very knowledgeable & the office is always very clean & neat.
One of the best eye exams we have ever had. They are very professional and make you feel comfortable and at ease. I would recommend Lake Havasu Family Eyecare over and over again. Keep up the great work.
Great place. The inside is beautiful the receptionist was very friendly. Every person I crossed paths with smiled and said hello. Kaylee C was so sweet and patient with my 4 year old. The doctor and Samie were as well. Love this place.
We’ve had a great experience with Lake Havasu Family Eyecare. It’s nice to go to a doctor’s appointment and not feel like you are just a number. These folks really take the time to make sure you are getting what you want and that you are …
Truly an amazing experience! I “Jim” had not seen an eye doctor for 20 years. Yes, it was time. Just a little apprahensive at first but, the first person I met put me at ease and the rest was just amazing. Eye Care has come a long way in …
Love this place !! Everyone is smiling , polite ,and also efficient . The Drs are thorough with your exam with explanations .!! Highly recommended !!!!
Everyone here is truly amazing! They care about their patients and help them through the process! They also give great advice on picking glasses! Thank you!
Everyone was very friendly and professional. Was not in a rush and always smiled. Travis was very helpful with me picking my glasses out. I would defiantly recommend Lake Havasu Family Eyecare.
I have been coming here for years for glasses and just this last year got contacts! They are amazing!! The staff and Doctors are the best and they always send text reminders of my appointments and I have never missed one!
Facility was clean and very welcoming. I couldn’t believe how efficient this office runs. Everyone was on top of their job duties and made this the best experience I have ever had at the eye doctor!
I had one of THE MOST thorough eye exams ever! Everyone was so kind & professional. I have to say that my eyes are very complicated. Dr. was very helpful snd listened to my needs and did the best she could for my situation!! I’ll be back after a couple of needed eye surgeries!
Lake Havasu Family Eyecare does an excellent job at helping me to stay on top of my eye care. They are always there for me to answer questions and to check me out if I have a problem. I so appreciate you guys!
Almost no wait every time I’ve had an appointment. Very professional and caring. They take the time to make sure all my questions are answered. Dr. Martinez is very thorough. I expressed a concern about my partner’s vision. She checked and reassured me with her evaluation.
the staff is really friendly, patient and helpful. there’s new machines that are used to not have to dilate your eyes anymore, which is pretty nice. it’s just a very comfortable experience that the staff walks you through each step of the …
Everyone at Lake Havasu Family Eyecare is friendly, professional and efficient! I had the most thorough eye exam there. The doctor explained in detail everything. I felt so informed! The office runs like a well oiled machine. Every person …
From start to finish my experience at Family Eyecare was fantastic. Office staff were very friendly and efficient, and the tech (Samie) was amazing. Friendly, helpful and clearly well versed in her job. The doctor was knowledgeable, approachable and took all the time needed to do a thorough exam. Very impressive.
Fantastic service. Dr. Martinez was thoughtful, efficient, and ready to educate her patients. Morgan was amazing. Lisa was wonderful. The enitre staff was splendid. Sky, Kayla,Taylor, and Tevin and the young lady that helped, we apologize …
Very professional. Dr. Martinez is very knowledgeable and caring with her clients……makes you feel comfortable and takes time to answer all your questions.
Great customer service from beginning to end. Everyone I came in contact with was knowledgeable, professional, and related what was happening. Very clean and welcoming.
The entire staff is amazing. I have been having some issues with my new contacts and they were very helpful in getting me in and getting my issues resolved. Thank you!!!
Great place! I needed to see a eye doctor because of some vision problems they got me in right away . Everyone was very nice and helpful with my exam so it was a great experience for me! I highly recommend.
Staff is amazing from the moment we were greeted at the front door to the payment at the end. Everyone was patient with my 4 year old son and the visit went super smooth!
I was extremely pleased how quickly I got an appointment. The staff and Dr Vetter were excellent. Felt very comfortable I highly recommend lake Havasu family eyecare
I am a new patient at Lake Havasu Family Eyecare, and couldn’t be more pleased to be there. Technicians are very knowledgeable and kind, and everyone is a pleasure to work with. Very satisfied.
Picked up my new lenses yesterday and had the pleasure of being assisted by Tevon. She is a pleasure to be around with her helpful and cheerful attitude. Glasses are great.
Very friendly staff, knowledgeable technicians. The optometrist doesn’t make me feel like I’m being rushed, spends time and asks questions. I started going to Lake Havasu Family Eyecare about three years ago after using another in Havasu, Lake Havasu Family Eyecare is superior!!
Everyone very helpful and friendly! Great service and no waiting. Met the new doctor from Illinois and she was very personable and knowledgeable. Another great asset to the team!
Everyone was very nice and helpful. No matter how many glasses I went through to try on. I didn’t feel rushed or like I had to pick a pair right off the bat. They listened to what I wanted and helped me find a pair I love.
It was my first visit at this eye care center. The staff and doctor were very friendly and professional. I look forward to having a continued relationship with Lake Havasu eyecare. I would highly recommend them to anyone!
My previous provider of 17 years dropped me because they had an issue with my insurance provider, Eyemed, (they have accepted it for years.) I called them to make my annual appointment, and was told sorry we stopped contracting with Eyemed …
LOVE these guys! From the moment you walk in the door, you’re greeted and welcomed like family. The MOST up to date machinery and testing I’ve ever encountered. I have pretty severe eye issues that seemed to have been just glossed over …
Very friendly,courteous staff. Can’t say enough about Dr. Martinez, she was very thorough in her examination and did an excellent job of explaining the results to me. Highly recommend her to anyone needing eye care. and I will return.
Love my Havasu Family Eyecare! My family and I have been coming to this establishment for about 12 years or more I think. We are always treated with respect and cared for like family. Never have we felt like we were just another number. I …
On time, very professional, office very attractive, all personal we very friendly an effective. Dr. Martinez very efficient an answered all questions. Made the experience Rey comfortable
I thought my experience was good. The doctor was nice. Read on…..I was sold a product (lenses) that didnt work for me. I paid almost $400. That was just lenses, the frames were covered by my insurance. They sold me a product I couldn’t …
I wish I could remember names but from the front counter to the one that gives you your test to the doctor that examined you and giving you all your information to the checkout desk wonderful place to be they treat you good. Happy new year
They are the sweetest people and always go the extra mile to make sure you are comfortable and happy while getting your eyes checked. Highly recommend!! 😊 …
Staff was very kind and explained in detail every step of the way information from check in, throughout the exam and from choosing the very best in lenses and frames best for me …
The employees (every one of them!) went above and beyond to make me feel comfortable. They answered my questions so that I could understand what was going on. Highly recommend!
Lake Havasu Family Eyecare to the rescue once more. They took care of my emergency eye problem immediately. I really appreciated their caring and prompt response to my needs. The entire staff is to be commended.
The eye doctors and staff are terrific. Very knowledgeable and friendly. The reservation system is a little irritating- from the length of time it takes for an appointment to the phone system that can be spotty – but once you’re there, you feel in good hands.
The staff is very friendly and knowledgeable the eye doctor I had was very nice and explained everything to me one of the assistants say that my left eye didn’t look right and instead of ignoring it she went and got the eye doctor for a second opinion.
What a joke , protect yourself from high pressure sales individuals. They charged my wife 530.00 for eye glasses one pair then after requesting a refund they said that was a mistake. What a joke!! Now we are waiting for prescription to be …
I’ve been a client for several years and I love this place. The staff is very friendly, efficient, and professional. The doctors and techs are awesome. They explain every step and spend all the time you need to answer any question. I wouldn’t go anywhere else.
It’s always a pleasure to have my annual eye exam at Lake Havasu Family Eyecare. The providers and staff are very helpful and respectful of the patients needs and time. Excellent office!
I have been with Lake Havasu Family Eyecare since 2006, each visit I receive stellar customer service from the Physicians to the eyeglass techs, to the receptionist and checkout staff. They treat their staff well, and in turn their staff …
Wow! I have NEVER had such an amazingly FRIENDLY experience! Everything was explained, they answered questions, and helped me pick my frames, etc…. I have nothing bad/questionable to say about this place or these lovely people at all…. …
Upon arrival I was greeted so graciously. Thereafter every person I encountered from the Assistant, Dr. Davidson and Ursula the Technician. I was treated so very professionally and kindly. What a gem this office is!!
Very nice and professional. I would highly recommend to friends and family. It’s rare that I find a business so we’ll run with a staff that exudes confidence, this is one of them. Love this place, they’ve improved my eyesight a thousand percent.
Professional, friendly personable staff; clean, state-of-the-art office. Everything done is explained throughout the appointment, and all questions patiently answered. Promptly seen at scheduled appointment times. The appointment goes smoothly, but without rushing.
Renee & Liebe are wonderful! I had an issue with your receipt, and understanding it, and they were both super helpful. Not a friendly receipt, but they both helped me through it, and printed out the receipt summaries to clear it all up. You are the better for having these 2 great employees.
Just a wonderful place. Every single person is so welcoming. I waited five minutes and they apologized for my long wait. The doctors the assistance the entire staff gets five stars from me.
I’ve gone here for years now. There’s always many friendly, helpful and knowledgeable staff. My insurance pays for all the normal tests and I pay $24 for the deep eye photos which are so important diagnostically, and interesting to go over with the doctor.
BEST, BEST, BEST eyecare place hands down!!! Everyone is exceptional! Friendly, knowledgeable and caring, plus they have a BEST selection of frames! Even when I lived in Scottsdale, I ended up coming back to Havasu because no one could ever make my glasses (vision) as good as them 🤓. So glad we have you guys in our little town! ❤️ …
I felt the place was very clean. All of the employees were very friendly and well dressed. I was impressed with the young lady that starting my eye process, the doctor was very thorough and I enjoyed actually being in there. I felt like a human that they were treating me that way. Awesome job guys.
My previous optometrist retired and I’ve been looking for a replacement for years that offered similar thorough, quality, diagnostics and care. I’ve finally found it with Havasu Family Eyecare. Dr Davidson and team are very busy and now …
The staff was very professional and well organized. My appointment was thorough and all was explained to me. The facility was spot clean and up-to-date. The equipment was top notch. It was an efficient use of time as I was in and out in a very reasonable time frame. Great experience!
I’m fairly new to Lake Havasu and found Lake Havasu Family Care through my insurance. The compassion they had for getting me in earlier than what my original appointment due to a family issue going on in my family was very much appreciated. …
Very impressed with this clinic. All the staff I dealt with was very nice and professional. I also very much liked Dr. Davidson. She was thorough, easy to talk to and took such good care of me when I was so fearful of losing my eyesight. I am extremely grateful for all the help she gave me. I would highly recommend this clinic.
As a new patient, I was very pleased with my experience. Everyone I interacted with was friendly, helpful and professional. They were efficient and on time. The office was clean and cool. The doctor provided a very thorough eye exam and …
The nose piece on my wife’s Silhouette glasses had broken. LHF Eyecare was able to replace the nose and have her glasses ready for pickup within a few hours.
Great experience. Best eye place in Havasu.
Excellent service the most thorough exam ever. I highly recommend lake Havasu family eye care
Great selection of glasses. Dr Martinez and her assistants Janel and Lexi were amazing
Very knowledgeable and through during the visit.
Each tech went through the process. Dr. Vetter, was very kind and supportive of …
I’d always had problems with my vision until I went to Brook Vetter at Lake Havasu Family Eyecare. Along with her staff, she showed me the proper way to use my contact lenses along with my prescription glasses, to make the most of my …
Very lovely place with great attention to detail in my eye exam. Treated me with respect and dignity.
Each time I am at Lake Havasu Family Eyecare, the experience is always great! The staff is always helpful and concerned about our eye health and the doctors are too. We always enjoy going in to see everyone. Very family oriented.
The check in process was excellent with the COVID-19 problem.
The staff very attentive and friendly. Dr. Vetter was very through with the eye exam, friendly and professional. …
The eye exam was very good and the doctors were great but purchasing glasses there is a mistake. I purchased glasses and paid over $400 with insurance and did not purchase designer frames and was told my glasses would arrive between 7-10 …
The office is very proficient and helpful. Everyone is friendly. The doctor was helpful and answered my questions.
I really enjoyed Dr Ruesch’s appt. She seemed to know what she was doing and what to do. However, the glasses I purchased have been a big disappointment. They never have fit correctly, the bifocal part was not even, so they have always …
Dr Vetter The Best!!! All staff there are very professional and courteous.
I went to Havasu Family Eyecare because it was recommended to me by a friend at work and they take my insurance. The doctor and staff went out of their way to get me the care I needed while maintaining an extremely friendly and cheerful …
dr, martinez..is great, caring, compassionate and very pleasant,I had cataracts done by dr. jackson he was also very skilled and nice
Very friendly and accommodating. Listened to sight concerns and addressed them. Very satisfied!!
We went to Dr Vetter after a not-so-great experience with a pediatric ophthalmologist in Las Vegas. I was so impressed with her ability to deal with my autistic son. She actually told me sit down be quiet and let me handle it. I am so …
This is the only eye care center that I will go. They are professional, friendly and make you so comfortable. Went in unannounced and no appointment, having trouble with left eye. I was seen as soon as possible and left quite relieved about …
I always have a great experience with Havasu Family Eyecare and have been going there for years. From glasses to contact lenses, they are very professional. The office and sales staff are great!!Dr Vetter is the best!
Dr was wonderful and answered my questions. Eye ware customer service was very helpful and helped me get what I wanted.
All of the gals and especially Dr Ruesch have gone above and beyond to treat my eye and improve my vision. In addition The fitting crew have taken care of my frame and lenses changes due to my improved vision!! I highly recommend this business!!
Amazing and friendly staff. Super helpful when picking out frames. Picked up my glasses within a week of my appointment!!
Dr. Vetter is awesome! The office is always so clean and the service is outstanding!
I don’t like the pressure of buying my glasses from this store. The prices are way to high.
Great service. The Staff were friendly and professional. They saw me promptly at my appointment time. I was very impressed with the doctor and all the high tech equipment. I would defiantly recommend that them to anyone.
ALL the staff at LHFE treated my son like he was family. Their high tech machines made it easy for him to enjoy a doctors office and also get a great checkup. Thank you to all the staff who helped out!
Everyone that helped me was very polite and
Made me feel at ease. I feel I got one of the best
Eye exam that I have ever had. …
Very nice people. They make you feel like they care about your eye health. They also listen to your concerns.
First visit as a new patient and fairly new to Lake Havasu City. I was impressed with the facility and staffers in today’s crazy world of Covid19. Facility neat, clean and professional! Would definitely recommend.
Great experience. I’m impressed.
Dr Martinez is very knowledgeable. I have never had such a good exam. Very thorough, professional and friendly.
Everyone was so friendly and professional. It was a great experience overall.
Great experience from Receptionist to final payment for services. Very appealing location and super friendly employees…..
Great people! Very friendly and professional. A pleasure to work with everyone there.
Very short wait time, and the entire team was very attentive and professional. I felt I was treated as a person, and Dr. Ruesch was very thorough. She listened to my questions and gave me solid answers. When I was calling around for an …
This was the best eye Exam I’ve had, everyone was very kind, very professional, and they had a great selection of frames! Was able to take advantage of a special they were running and got a pair of Prescription sunglasses to go along with my new frames! It is my new go to for eyewear!
In a small town, a big city Eye Care Center. Dr. Ruesch and her team took indeed good care of my eyes!
Very friendly administration service, the optical department has a great …
Best eyecare anywhere. Complete eyecare. Never had such a detailed eye exam. Everyone you deal with is courteous and if they don’t have the answer they will find a person who does. Husband had to have new lens and when they were in he drove …
AMAZING!!!! Very easy to get appointment in 2 days!!!! Staff was extremely friendly & knowldgeable. Price was cheaper than most places in town. Doc was every thorough!!!! Was in & out with very little wait time. They even let me go in …
Professional staff explains everything in plain language and always very patient oriented
very complete exam, knowledgeable employees and very professional friendly staff
They are wonderful & helpful. I’d send everyone there.
This place is the worst for customer service. I sat there for an hour waiting to see the optician named Ursula. She was laughing and joking around with that patient the entire time and was still doing that when I left without being seen. I …
Friendly staff and great customer service. Dr. Davidson provided alternative solutions and gave me options. Great selection of eyewear.
Been going to Dr. Vetter/Lake Havasu Family Eyecare for many years. Great staff and doctor, always prompt and friendly. It appears their practice always keeps up with latest technology. Each time I visit, new, awesome technology.
I wouldn’t choose to go anywhere else
I had my first visit there and every one was so nice and helpful . The place was very clean and nice looking it was an over all good experience . I will be back and tell others
The wait wasn’t long at all and everyone was very professional and friendly
Very professional and friendly staff. Excellent care!
Great experience, all staff is friendly and always willing to help. I never feel like I’m being over sold on products I don’t need which I highly value.
Great service, all questions answered and look forward to using them while here in LHC
Lake Havasu Family Eyecare has assembled the best, most efficient, and nicest office staff of any we have ever been to. We drive over an hour to go to them for our eyecare even though we have much closer choices.
Always a pleasure to have the great service I get from these wonderful ladies. I just switched from eyeglasses to contact lenses at age 65. The patience that the young lady had with me as I put her to the task of showing me how to put them …
Friendly Expert Care. I trust Dr Martinez and her entire staff.
In and out very fast and employees very friendly. Great place
I love their friendliness and the experienced Doctors. I have been seeing Dr. Vetter for years. I Love she knows my eyes and the best things for them.
Five stars to Lake Havasu Family Eyecare! This is by far the most efficient and up to date facility I have visited. From my initial phone contact through my appointment and exam, every person on the staff was pleasant, courteous and …
I learned things about my vision and eye care that no other eye doctor told me.. My glasses are great!.. I can see much better than with the old ones.
Unfortunately was transferred to the optical dept. I hung up after an extended time on the phone to get appt to drop off glasses for lens replacement. They lost my business for 2 pairs of glasses. If they are too busy the gal answering the …
I’ve been seeing Dr. Vetter for years and I wouldn’t go to anyone else. Thorough, excellent and caring.
Beyond Friendly And Helpful For Getting Me In Fast For My Painful Eye! They Have THE BEST Customer Service From Time Of Call, All Throughout The Building And Even In Billing!
Dr. Vetter is one of the best doctors I’ve have seen over the years. She is very thorough in the examination. She offers her knowledge And shares it as conversation develops. If you have any concerns about her experience she offers you the best possible vision. I am proof!
My experience was pleasant, professional and most personal. Dr Martinez was thorough, and Lisa the best at helping pick out frames. I am thankful for people who enjoy helping others. 🤗 …
Extremely friendly, on the ball, and knowledgeable. I’m a veteran and they handle the VA paperwork great.
We love our eye dr ! For 4 years now my husband and I have been patients here and wont go anywhere else. The staff is very friendly , helpful , and Prompt. I’ve never waited more than a couple minutes for assistance of any kind. …
Very friendly staff, make you feel very comfortable, timely and professional service, and they will discuss ALL of your options with you! Highly recommend!
Always professional and give great service. Everyone there is like that from the front desk to the assistants and associates to the billing and checkout. Great group of people.
The communication was excellent and they handled the check in and the appointment very professionally! I would recommend Lake Havasu Family Eye care to anyone needing professional eye care! I have been going for over three years and have never had a complaint!!
I love going to Dr Martinez. She is so caring and patient. Thank you so much for making my eye feel better today
I highly recommend Lake Havasu Family Eyecare. The office is clean, the staff is friendly and helpful, and the doctors are knowledge with a great bedside manner. I have been a patient of Lake Havasu Family Eyecare for several years and have always been happy with my experiences!
The entire staff was great. Travis was very helpful and honest when helping me pick out the right frames for me. Very positive experience.
As always the staff is on point. That’s why I have been coming here for years.
My first visit and was very impressed with the staff, their knowledge and the care they gave me. Thank you so much you are all so beautiful souls!
What a fantastic office! Everyone was amazing. Dr. Martinez was such a friendly and knowledgeable resource. She helped me with my frequent dry eyes issues here in Havasu and my vision is dialed in perfectly! Thanks again to everyone at Havasu Family Eyecare.
In an emergency/walk in type situation, they got me in, help me with solutions and showed concern and care.
I really liked both Dr. Rusch and her assistant. I found the eye exam to be very thorough and extensive. The reason for giving 4 stars is because of the price of the eyeglass frames and lenses. I don’t know what the mark up is on the frames …
Modern facility and the doctor provided excellent care.
Great customer care. Fast appointment scheduling, did not have to get put of car for what I needed.
Appointments are always on time. I have never had a bad experience with them. Staff are always helpful, knowledgeable and friendly.
Excellent eye exam, friendly, helpful staff who listen to patients concerns. Nice selection of glasses and lenses, including high end lenses available for people like me who have very specific needs.
Very little wait time. Staff is pleasant, courteous and professional. I was pleased that they clean each piece of equipment immediately before you use it, so I didn’t need to wonder if they had cleaned after the previous patient. I’m very satisfied with my experience and wouldn’t hesitate to recommend this facility.
They were always very nice people and knowledgeable. I saw others post where people were charge to much for there glass do to up selling there glasses and there bill was higher then they could afford. Yes they will try to sell you a better product,but all business do that. But learn to say no or know what you want before hand.
It was a great experience from start to finish! From Corrie making my appointment, and then with Kaylee who helped with my testing and was so nice and patient. Let’s not forget lovely Dr.Vetter! Overall it was a great experience and I …
Dr. Martinez is a great doctor and always takes great care of me. The staff is great! Love being a patient here!
I have been going to the Lake Havasu Family Eyecare since moving here a number of years ago. I have always found all the staff to be very pleasant and exceptionally professional. I wouldn’t and haven’t hesitated to recommend family and friends here for their eye care needs.
Great experience. Great customer service. Knowledgeable staff.
$100- $200 for an eye debridement… Riverview Vision Center will leave you happy for $85… that’s licensed robbery… understood people live with out vision everyday… but charging an arm and a leg to try and keep what vision we do have… it’s …
The staff was both courteous and professional plus the girls there are all pretty cute .. The lobby and examination rooms are very clean which is also nice . I give a big thumbs up ! They made me feel right at home. I had no idea how involved a proper eye exam actually is .
Value your eyesight? So do the doctors and technicians at Lake Havasu Family Eyecare. From a simple examination to treatment, to glasses if needed; you will receive the best professional care.
Other then the newly re-instated mask wearing (staff, I opted out), my first experience at Lake Havasu Family Eyecare was exceptional! From my greeeting at the door by the receptionist, to my pre-exam by Monica, to the eye exam by Dr. …
I received the best most accurate pairs of glasses I have ever got visiting a eyeware facility. My optometrist Christine Martinez did a wonderful job setting me up with two pairs of glasses I can actually see and read with perfectly. They …
There’s always a wonderful feeling that I have after walking through the doors of LHFEC. The layout of the office is amazing as well as warm and very inviting. The entire office staff is great and the times that I’ve visited have never …
Amazing staff. Phenomenal doctor!! The environment is so fresh and welcoming. I am so happy I switched offices.
Very thorough exam. We appreciate the care
Great Doctors and staff. Travis is the best . Knows what he’s doing.
Randomly texted their number and almost instantly got a response! Not only did I make my appointment via text, but Nikki provided awesome customer service during the process. Very quick and easy and I DIDN’T HAVE TO CALL. Most doctor’s …
Great!!.. All the Employees and the Doctor is wonderful… They all Care!!..
Dr. Vetter has been guiding me through my vision issues for several years and she always fully explains remedies and issues concerning my eyes ~ appreciated!
I have been using family eye care for a few years now. The Veterans Administration sent me there a few years back and now I’m using them for my wife who is very particular with her eyes. My wife has glaucoma that’s not curable but is treatable. I feel she is getting the best treatment through Lake Havasu Family eye care.
My eye was infected and they were so kind to get me in after the weekend. They were very caring and kind. They attended my eye very caringly.
The staff is so friendly and they took care of me. Great place to get eyes checked
Such friendly and happy staff! Dr.Vetter was so sweet and was very thorough-she did eye exams I’ve never had done before. I will definitely continue my eye care with them.
Very professional clinic. Friendly, caring and competent staff. From making an appointment to our exit the process was smooth and seamless. They have adapted well to Covid 19 practices and applied them continuously and without interference throughout the exam. I cannot recommend them too highly.
Ursela helped me pick out my new Green Glasses!! I LOVE them! She was awesome and so very helpful. …
Very professional, very clean, and friendly associate’s. I’d recommend this place to anyone !
Very professional establishment! Everyone was very kind and knowledgeable. They took their time and I never felt rushed.
Everyone was super friendly, very knowledgeable, and just a wonderful experience for myself and my uncle!!! They deserve 10 stars!!!
The employees here are always so helpful and cheerful. They answer all my questions. I always enjoy going here even if it is once a year or to get my glasses fixed.
The employees at Lake Havasu Family Eyecare are patient, and listen closely to what your needs are. We ran into some hiccups with my benefits and they took the extra time to ensure I was receiving my full benefit package. I highly recommend you try their services if you haven’t.
Can not do all tests at one time they say. Havertown go back and do a eye pressure testing two weeks. And charge you another $40. Other doctors say they never heard of this. They like you to cone back and charge you more. Watch them!
Love there customer service, they are always happy and smile when you visit.
The staff was warm and friendly. The office is very clean and comfortable. I needed to update my frames, and needed perscription sunglasses as well. I am unable to see without my glasses, and the staff was very helpful in helping me narrow down my selection. I would recommend Lake Havasu Family Eyecare without hesitation.
Very nice office, very friendly staff. They seem to have the latest equipment for checking for macular issues, optic nerve problems, other issues that can destroy vision. They also have a great selection of frames for children as well as …
I received a very comprehensive exam. Dr. Martinez was friendly, pleasant and patient in explaining everything to me. I needed new glasses and was fortunate to have LaTonya as my optician. She’s a sweetheart. My only negative is I was …
They are very good at taking care of you and taking care of your eyes and they do a great job thank you for all your help
Dr Ruesch is very personable and professional. Her communication skills and patient interaction were excellent. She made me feel at ease, easy to talk to, answering all my questions well. The exam was very thorough and the office is well …
First time here and the staff and Dr. was amazing! Everyone was so nice and professional and made me feel totally comfortable for someone that Eight people messing with her eyes! They were able to get me in same day figure out what the issue was and get me some eyedrops. Definitely would recommend if you are needing an eye doctor!
I finally made an appointment to have my eyes checked, I was past due for appointment glad I called I got in right away found out that I needed a new prescription. Everyone working at Lake Havasu Family Eyecare are very caring and nice. …
The staff here was very helpful and nice. Explained everything they were going to do before they did it and cleaned everymachine infront of me before I used it.
Fast and great service, very personable and knowledgeable in every aspect of the office. I had been told from other providers that new glasses now take around a month to produce – LHFE had mine ready exactly ONE WEEK after the appointment. Couldn’t be happier!!
Excellence. All the way around. I’m so happy with my experience with Lake Havasu Family Eyecare. The staff are friendly and personable, the Doctor (Who is amazing) has always taken such good care of my eyes. …
I have been here twice before,
purchasing 3 pair of glasses and I’m treated like royalty everytime I visit!
My questions are always answered in a timely manner. Everyone I have dealt with …
Best place to have your eyes checked. Staff very friendly and helpful.
Reliably excellent care. Dr Martinez is caring and proficient.
Very professional and thorough.My appointment was on time.Friendly staff.
Very nice and professional people. Would definitely recommend this place.
Great practice, everyone is so friendly. The best eye exam I’ve ever had. The glasses are good quality and the staff is very knowledgeable.
Very professional and knowledgeable staff. Good questions asked about me and an extra evaluation of my eyes that I had not experienced before. Nice selection of eyewear and great assistance in picking the eyeglasses that best suit my needs. I can not say enough good things about my excellent experience!
The staff was super friendly and informative. The doctor explained everything she was doing and what the tests were for! Be sure to call early since they are booked out pretty far 🙂
This practice was recommended ( my past eye center stopped honoring Humana )by 2 neighbors. From the time I checked in till I left, the customer service was “Spot On!” Clean, professional & latest technology.
Friendly, efficient service with no pressure to take extras or purchase eyeglasses. Options and prices were presented but without giving me a feeling that I had to buy anything. I will go back to purchase my eyeglasses as soon as my COVID …
Always have a wonderful experience. The staff are knowledgeable and put with my dry humor. Thanks!
Everyone there is so friendly and helpful. Great selection to choose from and awesome customer service.
Very satisfied with Lake Havasu Family Eyecare. Has always taken care of my eyes needs
The team at Lake Havasu Family Eyecare is always spectacular. My past eye doctor moved away, so I was scheduled with Dr. Martinez for my annual check-up. She was wonderful! Super personable, professional, and educational. Plus their facility is top of the line in terms of equipment.
If it wasn’t for Dr. Vetter being able to read the Culver’s flavor of the day while driving on Hwy 95 would be very difficult. Also, she gave me a free donut.
very friendly nice employees. they never hesitate to help you.
This is a great office. From the moment I Called and made our appointments we knew we picked a winner. We walked in and we were greeted with a friendly smile and a very professional staff all the way through to our checkout. Everyone was …
From the time you enter the door until you exit, everyone is so happy, helpful and professional. It’s always a pleasure to go there because I know the staff seems to never have a bad day. Dr. Vetter motivated me to be consistent with my …
They were amazing. The most thorough eye exam I have ever had. Very impressive.
As soon as you walk through front door all employees are very sweet. Great experience. Dr was very nice and caring.
Thank you Lisa for all your help picking my glasses and nice chatting with you. …
The entire staff was amazing, made everything so smooth and easy. Never felt so welcomed in an office before. From reception to eye testing to picking out glasses to billing, just great!
Shana and Dr Martinez were fabulous. Exam was very thorough. Staff very respectful. Glasses are high priced, but good quality.
Everyone does their job very well with a smile. They all make you feel welcome.
My husband and I were very happy with Lake Havasu Family eyecare! Staff are extremely friendly, knowledgeable, and they have a great selection of Frames, and Sunglasses.
Always have a good experience at LH Family Eyecare. Employees are always friendly and polite. They explain things very well.
I’ve been a customer of the practice for many years. I’ve never had a bad experience with anyone, from physicians to office staff. They have always been accommodating with working with my schedule as well as always making sure that I am …
Lake Havasu Family Eyecare is the best Optometry office. The doctors and staff all work together to make your visit a great experience.
Husband visited from VA and recommended I get my checkup there. Dr. Ruesch and her staff did an excellent, thorough examination and gave me a good update of the work. I was so pleased I bought 2 pair of glasses from Travis who provided a …
Thank you to Brianna in costumer service. She work diligently to get me my rebate on my contacts. She called me with frequently with updates and was able to resolve the issue. It’s employees like her who will keep your patients coming back.
From the time I entered LHFE with a warm and friendly hello!, to entering eye exam to meeting Dr. Martinez was like I had been going there forever!!! After my exam I was escorted over to Ursula, who is an eyeglass gueroo!!! She seemed to …
Friendly, informative and helpful staff. Sky and Dr. Martinez were great to work with and I enjoyed my time with them. Both have a great personality and that is what makes a business successful. Will never go elsewhere in the future.
Always had a great experience. Never had to wait. Highly recommended.
My exam was fast and all associates were kind and attentive.
Always friendly and knowledgeable. Love Dr Vetter!
The staff are so nice! The building was clean, everyone was happy, professional and very nice and efficient. The Dr. was very knowledgeable and I was thrilled to have such quality eye care!
Dr. Martinez and all of the employees are just wonderful. Everyone has a kind, positive attitude, which is so appreciated.
Dr. Martinez is very knowledgeable and thorough. She takes the time to explain …
The staff and doctor were fantastic. I was made to feel comfortable throughout my visit, and I felt they were very thorough with testing my eyes. I would highly recommend this office to everyone.
Very professional and friendly staff. Dr. Vetter is very thorough and friendly as well. They were helpful in picking out my new glasses which I really like. When I picked up my glasses they were perfect and ready to go with no adjustments needed! I highly recommend this eye care practice!!!
Friendly staff. Good customer service. Great doctors.
Very friendly and the eye exam is very thorough. They explain each phase of the exam and have a great selectionof eyeware, as well of contact options.
Extremely happy with all aspects of my visit..
Today was my 1st visit and I was very pleased with the treatment I received, Dr. Martinez was very knowledgeable and diagnosed my eye issues. Skye was very helpful and patient with me while I picked out my new lenses.
I would definitely recommend Lake Havasu Family Eyecare.
Absolutely the best, most thorough eye exam I have ever had. The place is georgous inside and the entire staff is very polite. My first visit felt like I had been going there for years. They make you feel welcomed from the minute you walk …
My wife and I both go to Havasu Family Eye Care. We feel they are attentive, listen to concerns and give us straight answers. If they feel they cannot or should not attempt a diagnosis they recommend a specialist. They are very good about explaining all aspects of a diagnosis. Kudos to Dr. Martinez and her staff!
Great staff, great tech, and attentive/engaging doctor. What more could you ask for?
I’ve had Dr. Vetter for years and she is very professional. She takes the time with you and makes you feel very comfortable. I’ve had cataract surgery on both eyes and my follow up with her as well as Dr. Martinez was great. I also ordered …
Always a great experience here. Dr. Vetter is very easy to work with and listens and understands what I’m trying to describe with my vision. Everyone here takes great care to explain procedures and make you feel comfortable. Ursula, Travis and the rest of the opticians are experts at what they do! Thanks!
Very nice facility, friendly staff. I will definitely be using them for my eye care needs.
Kimmie did a great job of explaining everything she was doing as she took care of me.
Very happy with the care and the friendliness of the staff. Highly recommend.
Everyone is so friendly & efficient. Always willing to answer questions & explain the different tests they are doing . The doctor (Vetter) does an excellent job of explaining the results. Employees are very knowledgeable & the office is always very clean & neat.
Best experience from start to finish. Best eye clinic in Havasu. Would highly recommend them!!!
One of the best eye exams we have ever had. They are very professional and make you feel comfortable and at ease. I would recommend Lake Havasu Family Eyecare over and over again. Keep up the great work.
Best Eye Care I have experienced in years. Great customer service.
Great place. The inside is beautiful the receptionist was very friendly. Every person I crossed paths with smiled and said hello. Kaylee C was so sweet and patient with my 4 year old. The doctor and Samie were as well. Love this place.
We’ve had a great experience with Lake Havasu Family Eyecare. It’s nice to go to a doctor’s appointment and not feel like you are just a number. These folks really take the time to make sure you are getting what you want and that you are …
Very professional, on time and friendly staff. My exam was thorough and everything was explained to me along the way.
Truly an amazing experience! I “Jim” had not seen an eye doctor for 20 years. Yes, it was time. Just a little apprahensive at first but, the first person I met put me at ease and the rest was just amazing. Eye Care has come a long way in …
Love this place !! Everyone is smiling , polite ,and also efficient . The Drs are thorough with your exam with explanations .!! Highly recommended !!!!
Professional, clean environment. Staff was attentive and timely during each step of the process. Highly recommend!
Super friendly, awesome customer service. Took time to answer questions and made me feel like I mattered.
The doctors and staff are great. Very knowledgeable and helpful. They are cutting edge with diagnosis and treatment.
Everyone here is truly amazing! They care about their patients and help them through the process! They also give great advice on picking glasses! Thank you!
Very thorough in the exams they put my niece through. I felt they truly cared about her eye health. All staff courteous and professional.
Everyone was very friendly and professional. Was not in a rush and always smiled. Travis was very helpful with me picking my glasses out. I would defiantly recommend Lake Havasu Family Eyecare.
I have been coming here for years for glasses and just this last year got contacts! They are amazing!! The staff and Doctors are the best and they always send text reminders of my appointments and I have never missed one!
Facility was clean and very welcoming. I couldn’t believe how efficient this office runs. Everyone was on top of their job duties and made this the best experience I have ever had at the eye doctor!
Great friendly staff. Everyone wears a smile. Dr Martinez is awesome! She’s understandable and down to earth. Great place!
I had one of THE MOST thorough eye exams ever! Everyone was so kind & professional. I have to say that my eyes are very complicated. Dr. was very helpful snd listened to my needs and did the best she could for my situation!! I’ll be back after a couple of needed eye surgeries!
From walking through the door to the end of my appointment I was made to feel cared for. Everyone was kind and happy to help and answer my questions.
Lake Havasu Family Eyecare does an excellent job at helping me to stay on top of my eye care. They are always there for me to answer questions and to check me out if I have a problem. I so appreciate you guys!
Almost no wait every time I’ve had an appointment. Very professional and caring. They take the time to make sure all my questions are answered. Dr. Martinez is very thorough. I expressed a concern about my partner’s vision. She checked and reassured me with her evaluation.
Excellent customer service. A very organized a well orchestrated eye exam. Doctor had great knowledge and answered questions thoroughly.
Great experience. Very knowledgeable and professional. Highly recommend!!
They have always been very helpful and kind it is the best eye doctors I’ve every had.
the staff is really friendly, patient and helpful. there’s new machines that are used to not have to dilate your eyes anymore, which is pretty nice. it’s just a very comfortable experience that the staff walks you through each step of the …
Amazing service. Lake Havasu Family Eyecare cares about their clients and it shows.
Very professional and caring group of people. I would highly recommend this complete eye service to everyone.
Everyone at Lake Havasu Family Eyecare is friendly, professional and efficient! I had the most thorough eye exam there. The doctor explained in detail everything. I felt so informed! The office runs like a well oiled machine. Every person …
From start to finish my experience at Family Eyecare was fantastic. Office staff were very friendly and efficient, and the tech (Samie) was amazing. Friendly, helpful and clearly well versed in her job. The doctor was knowledgeable, approachable and took all the time needed to do a thorough exam. Very impressive.
Very friendly and caring staff. I’d recommend anyone to this place.
Fantastic service. Dr. Martinez was thoughtful, efficient, and ready to educate her patients. Morgan was amazing. Lisa was wonderful. The enitre staff was splendid. Sky, Kayla,Taylor, and Tevin and the young lady that helped, we apologize …
Very professional. Dr. Martinez is very knowledgeable and caring with her clients……makes you feel comfortable and takes time to answer all your questions.
They took the time and patience with my child who has a disability… She felt really comfortable with everyone.
Great staff, walked me through everything we were doing explaining along the way. They were courteous and helpful.
Great customer service from beginning to end. Everyone I came in contact with was knowledgeable, professional, and related what was happening. Very clean and welcoming.
The entire staff is amazing. I have been having some issues with my new contacts and they were very helpful in getting me in and getting my issues resolved. Thank you!!!
Great place! I needed to see a eye doctor because of some vision problems they got me in right away . Everyone was very nice and helpful with my exam so it was a great experience for me! I highly recommend.
I thought the technician (Vivian) and Dr. Davidson did a great job. It was pretty thorough. I’ll be back there next year for my annual checkup.
Staff is amazing from the moment we were greeted at the front door to the payment at the end. Everyone was patient with my 4 year old son and the visit went super smooth!
They are very punctual and friendly. Dr Vetter is the best. The staff is very good and treat the patient with respect. I will be back in a year!
I was extremely pleased how quickly I got an appointment. The staff and Dr Vetter were excellent. Felt very comfortable I highly recommend lake Havasu family eyecare
I am a new patient at Lake Havasu Family Eyecare, and couldn’t be more pleased to be there. Technicians are very knowledgeable and kind, and everyone is a pleasure to work with. Very satisfied.
Picked up my new lenses yesterday and had the pleasure of being assisted by Tevon. She is a pleasure to be around with her helpful and cheerful attitude. Glasses are great.
Very friendly staff, knowledgeable technicians. The optometrist doesn’t make me feel like I’m being rushed, spends time and asks questions. I started going to Lake Havasu Family Eyecare about three years ago after using another in Havasu, Lake Havasu Family Eyecare is superior!!
Everyone very helpful and friendly! Great service and no waiting. Met the new doctor from Illinois and she was very personable and knowledgeable. Another great asset to the team!
Everyone was very nice and helpful. No matter how many glasses I went through to try on. I didn’t feel rushed or like I had to pick a pair right off the bat. They listened to what I wanted and helped me find a pair I love.
The staff are all so nice. It’s always a pleasure when I have an appointment.
It was my first visit at this eye care center. The staff and doctor were very friendly and professional. I look forward to having a continued relationship with Lake Havasu eyecare. I would highly recommend them to anyone!
My previous provider of 17 years dropped me because they had an issue with my insurance provider, Eyemed, (they have accepted it for years.) I called them to make my annual appointment, and was told sorry we stopped contracting with Eyemed …
LOVE these guys! From the moment you walk in the door, you’re greeted and welcomed like family. The MOST up to date machinery and testing I’ve ever encountered. I have pretty severe eye issues that seemed to have been just glossed over …
Very friendly,courteous staff. Can’t say enough about Dr. Martinez, she was very thorough in her examination and did an excellent job of explaining the results to me. Highly recommend her to anyone needing eye care. and I will return.
Very professional. Most important to me was each one of their staff, was well knowledged at their job. Very clean
Love my Havasu Family Eyecare! My family and I have been coming to this establishment for about 12 years or more I think. We are always treated with respect and cared for like family. Never have we felt like we were just another number. I …
On time, very professional, office very attractive, all personal we very friendly an effective. Dr. Martinez very efficient an answered all questions. Made the experience Rey comfortable
I thought my experience was good. The doctor was nice. Read on…..I was sold a product (lenses) that didnt work for me. I paid almost $400. That was just lenses, the frames were covered by my insurance. They sold me a product I couldn’t …
I wish I could remember names but from the front counter to the one that gives you your test to the doctor that examined you and giving you all your information to the checkout desk wonderful place to be they treat you good. Happy new year
They are the sweetest people and always go the extra mile to make sure you are comfortable and happy while getting your eyes checked. Highly recommend!! 😊 …
Everyone is nice, professional and helpful. They make the entire process easy and stay up to date with technology to ensure the best quality of care.
Great experience! I would highly recommend this eye care clinic. They were timely, kind, professional and organized.
Staff was very kind and explained in detail every step of the way information from check in, throughout the exam and from choosing the very best in lenses and frames best for me …
The employees (every one of them!) went above and beyond to make me feel comfortable. They answered my questions so that I could understand what was going on. Highly recommend!
Lake Havasu Family Eyecare to the rescue once more. They took care of my emergency eye problem immediately. I really appreciated their caring and prompt response to my needs. The entire staff is to be commended.
The eye doctors and staff are terrific. Very knowledgeable and friendly. The reservation system is a little irritating- from the length of time it takes for an appointment to the phone system that can be spotty – but once you’re there, you feel in good hands.
The staff is very friendly and knowledgeable the eye doctor I had was very nice and explained everything to me one of the assistants say that my left eye didn’t look right and instead of ignoring it she went and got the eye doctor for a second opinion.
What a joke , protect yourself from high pressure sales individuals. They charged my wife 530.00 for eye glasses one pair then after requesting a refund they said that was a mistake. What a joke!! Now we are waiting for prescription to be …
I’ve been a client for several years and I love this place. The staff is very friendly, efficient, and professional. The doctors and techs are awesome. They explain every step and spend all the time you need to answer any question. I wouldn’t go anywhere else.
Everyone that works there are awesome. Wonderful employees.
We love Dr. Martinez. She is very
Sharp and so kind. …
It’s always a pleasure to have my annual eye exam at Lake Havasu Family Eyecare. The providers and staff are very helpful and respectful of the patients needs and time. Excellent office!
I have been with Lake Havasu Family Eyecare since 2006, each visit I receive stellar customer service from the Physicians to the eyeglass techs, to the receptionist and checkout staff. They treat their staff well, and in turn their staff …
Wow! I have NEVER had such an amazingly FRIENDLY experience! Everything was explained, they answered questions, and helped me pick my frames, etc…. I have nothing bad/questionable to say about this place or these lovely people at all…. …
Upon arrival I was greeted so graciously. Thereafter every person I encountered from the Assistant, Dr. Davidson and Ursula the Technician. I was treated so very professionally and kindly. What a gem this office is!!
Very nice and professional. I would highly recommend to friends and family. It’s rare that I find a business so we’ll run with a staff that exudes confidence, this is one of them. Love this place, they’ve improved my eyesight a thousand percent.
Professional, friendly personable staff; clean, state-of-the-art office. Everything done is explained throughout the appointment, and all questions patiently answered. Promptly seen at scheduled appointment times. The appointment goes smoothly, but without rushing.
Renee & Liebe are wonderful! I had an issue with your receipt, and understanding it, and they were both super helpful. Not a friendly receipt, but they both helped me through it, and printed out the receipt summaries to clear it all up. You are the better for having these 2 great employees.
Just a wonderful place. Every single person is so welcoming. I waited five minutes and they apologized for my long wait. The doctors the assistance the entire staff gets five stars from me.
I’ve gone here for years now. There’s always many friendly, helpful and knowledgeable staff. My insurance pays for all the normal tests and I pay $24 for the deep eye photos which are so important diagnostically, and interesting to go over with the doctor.
BEST, BEST, BEST eyecare place hands down!!! Everyone is exceptional! Friendly, knowledgeable and caring, plus they have a BEST selection of frames! Even when I lived in Scottsdale, I ended up coming back to Havasu because no one could ever make my glasses (vision) as good as them 🤓. So glad we have you guys in our little town! ❤️ …
I felt the place was very clean. All of the employees were very friendly and well dressed. I was impressed with the young lady that starting my eye process, the doctor was very thorough and I enjoyed actually being in there. I felt like a human that they were treating me that way. Awesome job guys.
My previous optometrist retired and I’ve been looking for a replacement for years that offered similar thorough, quality, diagnostics and care. I’ve finally found it with Havasu Family Eyecare. Dr Davidson and team are very busy and now …
The staff was very professional and well organized. My appointment was thorough and all was explained to me. The facility was spot clean and up-to-date. The equipment was top notch. It was an efficient use of time as I was in and out in a very reasonable time frame. Great experience!
I’m fairly new to Lake Havasu and found Lake Havasu Family Care through my insurance. The compassion they had for getting me in earlier than what my original appointment due to a family issue going on in my family was very much appreciated. …
Very impressed with this clinic. All the staff I dealt with was very nice and professional. I also very much liked Dr. Davidson. She was thorough, easy to talk to and took such good care of me when I was so fearful of losing my eyesight. I am extremely grateful for all the help she gave me. I would highly recommend this clinic.
As a new patient, I was very pleased with my experience. Everyone I interacted with was friendly, helpful and professional. They were efficient and on time. The office was clean and cool. The doctor provided a very thorough eye exam and …