(Translated by Google) They are very rude, they do not explain things well, they never give solutions to help us. I think that if there were another water company that was a competition for them, they would value customers more, they abuse …
Forgot to pay my bill, so water got shut off which is fine.. I pay my bill Monday they tell me it’ll be back on same day. Today is day 4 with no water. ??
Customer service is below par. They do not appropriately answer customer questions. They do not complete customer requests. They are very rude. They have no idea how to de-escalate an angry customer, instead they fuel the fire. They are …
Left out of town and when I came back water was disconnected. Paid same day well they are Quick to disconnect but take forever to reconnect service after they said they would reconnect same day. It’s been 2 days and still no water. Office staff not knowledgeable and rude.
Every time we have had an issue with our bill. They have been very helpful. I had an extenuating circumstance once and they were willing to accommodate and help. The staff has been friendly. As frustrating as it can be to pay a bill or …
Horrible customer service, everytime I call to make a payment over the phone they leave me on hold for a long time just to give me the confirmation number and I am sure it appears pretty quick because one time a nice girl answered me which …
I had an emergency last night. The spigot broke for the water hose outside. Water was coming out with hight pressure. This was around 8 pm I called them & they sent 2 guys to come & fix the problem. Well they temporarily fixed the problem. …
(Translated by Google) They are very rude, they do not explain things well, they never give solutions to help us. I think that if there were another water company that was a competition for them, they would value customers more, they abuse …
Incredible service very helpful.
120 calls to the office and it keeps ringing busy this is ridiculous worse service ever
They do an amazing job Always friendly and fast service.
Everytime my husband and I go to pay our water bill, ALL the girls are very very very nice and friendly, they’ll go the extra mile to help you😊 …
Forgot to pay my bill, so water got shut off which is fine.. I pay my bill Monday they tell me it’ll be back on same day. Today is day 4 with no water. ??
Customer service is below par. They do not appropriately answer customer questions. They do not complete customer requests. They are very rude. They have no idea how to de-escalate an angry customer, instead they fuel the fire. They are …
Left out of town and when I came back water was disconnected. Paid same day well they are Quick to disconnect but take forever to reconnect service after they said they would reconnect same day. It’s been 2 days and still no water. Office staff not knowledgeable and rude.
Every time we have had an issue with our bill. They have been very helpful. I had an extenuating circumstance once and they were willing to accommodate and help. The staff has been friendly. As frustrating as it can be to pay a bill or …
No problems with my bill , Excellent service!! 👍 But the staff 🤦 so rude …
Horrible customer service, everytime I call to make a payment over the phone they leave me on hold for a long time just to give me the confirmation number and I am sure it appears pretty quick because one time a nice girl answered me which …
I had an emergency last night. The spigot broke for the water hose outside. Water was coming out with hight pressure. This was around 8 pm I called them & they sent 2 guys to come & fix the problem. Well they temporarily fixed the problem. …