At Lakeland Regional Health, people are of primary importance. That is why the value of caring is at the center of daily activity for our entire organization. We have adopted a culture of relationships and caring that uses a framework of Promises to guide relationships and care for self, patients and families, each other and the community.
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1324 Lakeland Hills Blvd, Lakeland, FL 33805
This rating is specifically for the Pallative Care Unit. Amy and her team were a wonderful resource for our family as we dealt with the loss of our mother/grandmother. We are grateful for their skill, compassion and support through a most difficult time.
Came here to get my wrist checked out. Went thru the ER and they put me on fast track. I get to the front desk of fast track and sat and waited for my name to be called. A nice lady came to take my vitals she then sent me to another young …
Was on vacation and went in with a broken jaw and was told that is was fractured in 4 places after a CT scan, despite the fact that I could physically feel fully broken bones inside my mouth with my tongue. My chin was stitched up without …
Save yourself time, money and have a more qualified professional work on you at Watson Clinic or literally any other critical care facility in Lakeland. The Staff are slow and care more about their social media than patients. A specialist …
The hospital itself is wonderful but to try to call in or to be connected to a patient’s room has to be the most nerve racking experience, again and again and again. It would help if they hired operators that were actually friendly and also knew how to spell. I found myself driving there faster than getting help on the phone
The Staff dragged their feet when i needed to be seen when the clinic was completely empty. so called nurses would rather talk to their co workers rather than trying to get patients out the door as quick as possible. Lakeland regional …
Worst hospital ever my husband her and he been waiting 24 hours for a CT and they pumped him with pills without feeding him because waiting so long on the test. We are always in overflow. And seem there patients are only a number. Never again. I will never recommend.
I would like to thank Kim, Martha,Steve and Linda for taking very good care of me in the Cath Lab. I went to Cath Lab for my pre surgery blood work, was at the wrong place and one of the Nurses took the time to take me to the right place to …
The hospital was okay, the staff was kind of rude. My friend was in the emergency room and I had my car valet so I could get him a few things to stay overnight. When I got my car back a few of my belongings including money was stolen out of …
The experience at the new carol Jenkins bldg. was a very bad experience the some of the nurses were very mean to my wife. And when she was moved to 8 th floor on main wing she was treated a lot better. People on main side were so nice and compassionate.
My mom has been in Lakeland as a patient for 2 weeks do to heart surgery, security at front desk named Louis was very rude and had a nasty attitude one pca who was on my moms floor was extremely impatient and rude also(they should check who …
Services at LRH are okay, but not great. I received reasonable care from the ER department recently, but Tampa General is far, FAR, FAR better–in staff, services, quality, and overall care. Lakeland Regional’s billing department is …
Take a look at the reviews being left about this place. Full of grammatical errors, swear words, words not spelled right (e.g. “upmost” and “ex-ray”) complaints about not being waited on hand and foot, and people who didn’t have …
The emergency room is full of quack doctors that have absolutely no idea what they are doing. They have no medical experience and have no business being anywhere near a hospital. One of the EMS drivers even said it was filled with a bunch …
No Handicap Parking, Not ADA compliant and they charge for parking instead of providing parking.
I am handicap with a heart condition and physical disabilities and I have a …
Friendly helpful staff. Great valet parking service. The hospital staff listen to concerns and try to be as helpful as possible even with difficult trying patients. They respect patient privacy and do follow-up to help patients follow …
Rudest staff I’ve ever met. The front desk were nice but the nurse an doctor were so rude. This is a children hospital and they y’all to people with no type of sympathy, super sarcastic. First and last time I will ever visit this hospital.
I have to share this because these nurses were awesome. I had surgery on January 14 with some complications ended up spending close to 10 hours in the recovery room .my 3 nurses Suzan nichole and meagan were awesome and I really feel it was …
Emergency Room uninsured patients don’t come here, the ER staff is either uninformed or deceptive when it comes to billing questions. I went there in need of stitches for my mouth and head. The local pain clinic would not do my oral …
This hospital is they worse. I have never been so upset sitting in the emergency room. This the second time I’ve been there and i advise everyone to not come here. I wouldn’t trust them with my life nor my daughters. Never again will i step foot in there.
I had both my sons here and stayed in the labor and delivery. I absolutely LOVED the nurses and Drs that helped bring my sons into the world. They have a wonderful staff and the rooms are comfortable. My only complaint would be the old tvs. The cafeteria is one of the best I’ve ever seen in a hospital.
Just the worst experience at LMRC’s ER last night 03/10/2020. Sat in the ER for 4-1/2 hours and never got in to see a doctor or even a nurse practitioner. Never made it out of the waiting area. Triage was non existent and staff just blamed …
If you have an emergency DO NOT COME
HERE!! Unless you’re white and 80 years old. We were waiting here for over 4 hours!! Just to be told they don’t do first come first serve, “they” (the front …
Lakeland Regional & Watson clinic used to provide the best service to it’s pationt’s that I had seen…used to have a sign on the check in desk that read “if you’ve been waiting more then 20 min. to see your doctor WITH AN APPOINTMENT let …
Great place you can get all kinds of doctors in one facility
Very disappointed in nurse service this morning. Upon arrival i was immediately taken to my room which then i waited 25 mins before i called nurses station. After the lady came to check on me she told me someone would be in shortly. Shortly …
Worst care ever in the emergency room. The place was filthy and they left vials of blood on a tray a long with the needle tubing. Placed a iv bag on my husband when they knew he was waiting on his discharge paperwork so they could change …
My husband went to the hospital with chest pains in 2015. He waited for a doctor in the ER for almost 5 hours. After that he was admitted and was not able to eat for three days because they kept putting off test. When he went down for a MRI …
I guess it is all how you look at it, I came in with my sister for chest pain, after we were taken to the back area, 4 nurse’s showed up all at once, all seemed to be doing a different task, at first I was overwhelmed, but then one nurse …
I had mixed experiences at this Hospital, all of them were bad until 2 weeks ago when I went to the emergency room for having crippling stomach pains. I’ve experienced this pain before in Jacksonville and the hospital they’re did nothing …
My nephew had been transferred there from Tarpon Springs, FL. It is roughly an 1.5-2 hr drive from here to there. Th he hospital called at roughly 5pm and stated he had been discharged, without notice, and my 67 year old mother was told she …
I was sent to emergency and received 1st class service. I was in the process of having a heart attack and needless to say they did everything possible to get me taken care of. They were really nice and deeply and genuinely concerned for my …
I’d give less than 1 star if possible. I had gone to see my ex boyfriend who had dementia..He looked like he hadn’t been shaved in a week or so.. I was used to shaving him.. the longer you waited .. the tougher it was to shave him. I had …
One of the worst experiences I’ve ever had in a hospital. After arriving in the ER with chest pain, initial diagnosis through a cat scan was a GI problem. The staff then spent the next 24 hours performing every test under the Sun, most of …
The first time my dad was brought in Aug. 14 he was treated very badly the nurses were abusive and he was tied to the bed when I got there. They did not inform my sister and I until after our dad was there for five days. Then the doctor …
As a person in the medical field who has worked in different hospitals, I have to write this review in the hopes that it helps someone. Please do not go to this hospital or take your love ones if you expect any compassion or good care from …
My son came in the ER with server pain in his side. Others came in after him with sore throat and coughs. They made him stay in the waiting over two hours in a lot of pain and throwing up. The ones with the sore throat and coughs were …
They have a special children’s emergency entrance. Colorful rooms, attentive personnel, color changing lights, large screen television plus a foldout couchto sleep on while your child is there. The nurses and staff help take the fear out of being in a hospital for the children.
What this hospital did to me was terrible. I’ve been in recovery five years which I take very seriously and now come to find out im pregnant I just moved here and ran out my prescription which is very serious for me to have or I’ll get sick …
One star because the nurses here are actually pretty hard workers and take care of people to the best of their ability even though they are constantly under staffed. The doctors will NOT attempt to look into your issues. If they give you …
This place will kill you i came in for
AB pains throwing up and having the runs. I had to beg them to hook my up to a iv after begin but on nothing by month having the runs and throwing up for three …
As I sit here waiting with my 95 yr old frail father for the past two hours for a ct that was scheduled two hours ago I am not impressed. Not only is he 95, but has been npo for the past 16 hours. But had endured rude registration …
I used to go to this hospital until what I experienced last night. I came in with a horrible anxiety attack. Told the lady at the desk that is why I came in and a young man said after I sat down “if I had anxiety I would just lay in bed all …
As a caregiver of a patient that has been in and out of this hospital for colon cancer and cdiff we have had our share of HORRIBLE experiences with nursing staff at this hospital. Forgetting meds, leaving feces in the room unattended or …
The pediatrics unit is amazing! My daughter has been here twice in 2 weeks and they take amazing care of her. Clean, friendly and helpful. Better than any other hospital I have ever been to back in Maine. Thank you to all the wonderful nurses!!!
I’ve never been to this hospital till yesterday and when I went to be checked in I had to have my significant other talk for me due to esophagus surgery very recent and she was VERY RUDE and says well I dont know why your not talking !! And …
If you’re conscious and have a decision to go here GO ANYWHERE ELSE. This hospital violates your rights protected by statute 59A-3.256 Price Transparency and Patient Billing. No matter how many times you call and ask they will REFUSE to …
My experience was awesome. . I came in for chest pain and shortness of breath and I was back in 1 minute hooked up to monitors and already seeing a doctor with in minutes. All my nurses were really nice but RN Ryan he was so Awesome made …
If i could rate this place with a negative – i certainly would. Nothing aggravates me more than incompetence. You should not have to fight with this place for 18 mos just to get your claim submitted to your insurance correctly. they …
The worst ever. I literally watched 6 different nurses play on their phones n show pics n vids for 2 hours!. I came in with my boyfriend bc he was coughing severely and had a bad head cold. Two hours later the doc necer showed Delos Santos, …
The hospital is okay with a mostly friendly staff but they seem unable to discharge a patient in a timely manner. After given the okay to leave by a doctor all that was needed was an x-ray which they said wasn scheduled at 9 am… Well fast …
Definitely would NOT recommend this hospital for anyone!! In 2005 after given childbirth at LRMC my child and I developed MRSA, which was contracted from the hospital, found out it had a big out break of it. Then in 2014 had emergency …
They’ve grown too large and are too disconnected. One area doesn’t know what the other is doing. Too many departments contracted out. They lost my loved one’s personal belongings not once, but twice! They failed to transfer on another …
I’ve been waiting here over 2 hours in the waiting area and still no room or help. They are slow and act like they don’t care. Never again I rather go to winter Haven emergency where they take care of you and in a fast pace
Had my baby here via csection right after their new women and children’s building opened. Nurses were wonderful!! From L&D, mother and baby unit as well as the nicu all had the most amazing drs/nurses. They treated me with respect, …
Very good service was in the ER and nurses were very nice and knowledgeable. One thing I think all hospitals not just this one I think they should have is a menu of the cost of the services they provide so patients are not double guessing …
Seen Dr Schillinger in ER for abdominal pain, nausea, vomiting, itchiness, etc…he came in and asked what was going on. I told him that I have Crohn’s and he said “So this isn’t Crohn’s flare?” I said “it’s different” so he said “then …
So my husband had surgery, with an overnight stay, he was never given dinner, ice water, nothing to eat or drink, not one staff member helped him to the restroom and his legs were strapped down. No one ever came to answer the nurse call …
When our 9 year old grandson was born thought the hospital was great, years later we move to Lakeland and my opinion changed. About 4 years ago was taken to the ER and after that experience was not happy. Asked for list of allergies then …
I went to the emergency room scared for my life! The female doctor asked me why I was there? So I told her I was thinking I got hydrocephalus, water on the brain. Without hesitation she sent me for a CT scan. It came back negative, she was …
When Polk County commissioners run for re-election, and beg for our votes through adds, photos with former presidents, etc, etc, we need to do what every employer does; give them an evaluation. On quality healthcare in Polk County, FL, said …
The worst service i ever recived before ya need to change the hole staff they been on phonw and taking for ever
Both times that I have had to go to the ER, I was taken care of very fast. Each time the visit was very thorough, and all the doctors/ nurses did not dismiss anything I was saying. My 2nd visit was the most critical, and they handled it …
Absolutely horrible place to go. It’s hot and they don’t care about you. Ive never in my entire life have been forced to sit in such pain for so long! 48 hours over the weekend until they could get me into surgery. So I sat there in their …
Had an outpatient procedure. The surgery center opens at 5:30 so if they tell you 5;00 you will sit in the parking lot. Once in the facility the people are very professional. Shout out to Carrie for her professionalism and for making you feel at home. I would highly recommend this facility and all the people there
Worst hospital I have ever been to and after this latest “misdiagnosis”, I’m done with this place. The ER nurses are rude and condescending, the hospitalist haven’t a clue what they are doing and non-conformity of the rules and regulations …
Called to schedule a nerve conduction study ordered by my doctor. Was told they don’t do that test. Called my doctor he said ask for a EMG I called back told they don’t do that kind of testing. I said well you are the biggest hospital in …
This was the worst experience I have ever had. I was prepared to wait, but post surgery I was kept in the waiting area for 5 hours waiting for my room. They kept telling my mother they were “cleaning” the room. The pain was unbearable, …
Unfortunately I was born in this hospital,
I could swear that the E.R just hires anyone with a degree regardless of …
We required service at the pediatric ER, all staff was wonderful, helpful and they did everything to make our visit a good experience. Very professional and compassionate they showed genuine interest in helping our son. Mrs. Kristy the …
I was here in August, the ER “dr” accused me being an alcoholic because my red blood cells were enlarged (found out by my PCP was low vitamin b12 [dr. Christopher]). This “hospital” has nearly 0 parking for the ER department. Never coming here again.
I’m wondering if your administration feels they are doing their part to mitigate the rampant spread of covid in our community when you have unvaccinated nurses caring directly for covid positive patients. I’m aware vaccinated nurses could …
I was seen quickly and treated just as fast. I had an emergency appendectomy. The nurses and doctors testing were amazing. The only reason why I did not give a 5 star rating is because at shift change, the night shift nurses and CNA were …
This was my second visit to the Emergency Room in two years and I have nothing but great things to say about the staff, ER physicians and the cleanliness of the facility. The ER physician that treated me on October 6th was professional and …
My daughter was born 14 weeks premature due to a hit-and-run car accident that I was involved in at 6 a.m. on my way to work. The staff at Lakeland Regional Medical Center made sure I was well taken care of day in and day out for 11 weeks …
After hitting the back of my head very hard at Skate World I was transported to this Emergency room. In 4 hours I saw the nurse twice, was not offered anything to drink, noone would call my husband to let him know I was injured. It took …
I came to LRH ER and ended up being admitted and having surgery. For the past 10 years I lived in citrus county and that hospital is horrible. I couldn’t believe how amazing the staff was here. I should have written down the nurses names so …
I am so incredibly impressed with this
Hospital and every facility contained
Therein. Professionalism at it’s best & …
L&D nurses were amazing after my daughter was born in 2015. Can say much for the woman who delivered her though, my daughter had used the restroom in the womb so I understand the urgency to tend to her but my Fiance never even got offered …
Went in for Thyroidectomy to Lakeland Regional hospital. From ambulatory with Maria & Eileen to Rachel & Crystal caring for me in my overnight stay, my visit was awesome! The staff were friendly & very accommodating. I “felt” cared for.My discharge was speedy & I was on my way home before I knew!
The staff here treated my stepdaughter so very poorly at what should have been the most joyous experience of her life; the birth of her first child. They were rude and condescending towards her and when I called for advice about pain with …
ABSOLUTELY AWFUL HOSPITAL IVE EVER BEEN TO. IN PUT NURSE WORKING 05/04/22 night shift needs a new job. not in healthcare. Rude comments and facial expressions. This hospital is an absolute joke. If you actually have an emergency come to HCA Lakeland Emergency.
This hospital isnt to great. They took 6 hours for nothing last time I went. I showed up at 9 and by 3 am I just got up and left. They’re really all about the money. What I really dont like is they force you to take an xray they tried to …
Our ER experience was so good that I wanted to give 5 stars! My husband was seen immediately, they were competent and kind, and we had an answer what was wrong in exactly 3 hours. He was admitted, and that’s where I have to knock off 1 star …
MATERNITY REVIEW | We had the best nursing staff for delivery and our 5 day stay! Each of them was helpful, kind, knowledgeable. This is the only reason, I’m giving this review 3 stars. If I were reviewing based only on the nurses, it would …
This place is a joke. Never have I been to a hospital that has no empty beds. Several people, including myself left in the ER for numerous hours, with severe issues. The nursing staff is simply hit, or miss. The communication between the …
I have been to the pediatric emergency room twice and I’m not impressed. Service was much quicker in the old emergency room. The staff is very friendly including the nurses.. the attending physician (not so much). If I wasn’t already here …
I fell off our roof onto our pool deck and broke three vertebrae and split my skull open. The busy ER whisked me through into treatment. I spent six days between ICU, and and regular rooms. Every employee asked if they could do anything …
HORRIBLE WAIT. 5 HR EMERGENCY WAIT. 28 People in front of us. We left went to the Brandon Hospital emergency center in Plant City and was admitted right away and had excellent care. We did not go to Plant City Hospital this is the Brandon Emergency Center in front of Aldi in Plant City
The wait in the ER was approximately 10 minutes from arrival to the time I was brought back. Spoke to a doctor immediately, and was impressed by medical staff. I was admitted and the Dr’s and nurses were extremely pleasant, caring, and even …
I came in to their ED via ambulance transfer from a smaller area hospital. I was very satisfied with my care from the beginning. ED staff had it together and were very caring. SICU nursing staff was awesome. They made me feel very …
The worst hospital in a planet. Billing department is absolutely absurd. I went to ER while I was furloughed for about 3 month with fix income, and after 2 hours they’re released me and I was still in pain level 25/10 just an idea. They …
Three things:
1. Communications between independent office doctors and the main hospital needs …
A few years ago, I had to go to here for mycoplasma pneumonia. When we got there they gave me a x-ray and claimed that I had nothing wrong, we already knew I had pneumonia since we already had a x-ray at another clinic and they said we …
I had been having a mild chest pain for about two days. While waiting in the ER room, I had concerns about getting my blood drawn because last time that gave me nerve damage. I couldn’t move my arm for about a month. I was just voicing my …
This is the worst hospital I have ever been to. My husband was in a bad car accident car was totaled. Dr. Coker his name fits him because he does not care about his patients.wouldn’t even give my husband a Dr. Note because he is too lazy. …
Dr. Patel did my thyroid surgery on Tuesday 11-6-18 and the staff and everyone took very great care of me. A very special thank you to Ms Angelica and Ms Susan for taking very good care of me and thank you for being the best nurses to me. …
Me and My boyfriend were trying to be seen at the same time. We came in with our 3 kids and they told us because we have our children we can’t be seen and the wait time was 3+ hours. I called supervisor Sarah in ER and she said if we had no …
My father recently visited this hospital because of a fall he had. He hit his head very hard, and couldn’t remember what happened. To most people, ruling out a concussion would be the first step of care. I am thankful for the medical tests …
I came here for the delivery of my first born baby boy! I was very new to the area in the last weeks of pregnancy and they made sure to help me and make sure that I was taken care of. All the staff from the help desk, to the cafeteria staff …
Entered ER at 5:45 pm in surgery by 9:00 pm. Everyone and yes I mean everyone, from the guards at the doors tell of the ladies at the desks to the nurses in the room itself doctors and surgeons they all get five stars in my book went so smoothly and they took very good care of my husband. Thank you to all
A score of one star is too high for this hospital. My mother was placed in this hospital 9 days ago. My mother is 81 years old has stage 4 kidney failure, Is going through chemotherapy and is hard of hearing. Since she cannot hear the …
I was here for some severe cramping, like level 10 pain that I’ve never experienced ever before. The ambulance ride was pointless, the EMTs didn’t even take my vitals just asked me basic info and we’re very rough getting me in and out of …
The nurses did a great job. Unfortunately, the doctor had a very snobbish attitude. As I tried to explain my father’s conditions and situation he kept interrupting and giving explanations like he was better than me. He has only known my …
Horrible horrible DRs – they fail to provide their patients with the CORRECT CARE and diagnosis as well as treatment care plans. They are EXTREMELY negligent, ESPECIALLY DR. Ordonez. This hospitals Doctors lack basic fundamentals, and …
I’m active Army and have been to Treatment Centers all over the world.Lakeland is by far the worst all around. Not only did my records not accompany my referral for further treatment but I was given inaccurate information on more than one …
Went to ER 11pm on a Saturday night. Tested heart immediately. Short wait to get to a room. Dr. John thoroughly tested me. Everyone made me feel less scared. Problem resolved at 5 am. Can’t recommend enough. Came from Wauchula.
They are taking wonderful care of my mom right now. All the nurses I’ve met so far really seem to care about their patients. Can’t thank them enough.
I have been here twice in a week and encountered the most rude staff I’ve ever dealt with! Because getting into a horrible car accident out of the blue with no medical insurance and having my brand new car totaled wasn’t bad enough, I’ve …
They do not respect the patients privacy and ignore the oath they took .my privacy was invaded in the most disgusting manner .I wonder do hippa still exist?not there it dont
My husband was scheduled for a TEE procedure. We were instructed to arrive by noon for his 1:00 appointment. When he was checking in at the appropriate entrance, the individual at the desk took well over 10 minutes to find my husband’s …
I avoid this hospital at all costs! Unfortunately!
I have 6 autoimmune disorders, 3 genetic disorders proven by genetic exome sequencing and autoimmune disorders diagnosed at Cleveland clinic! My only diagnosed …
Excellent compassionate care! In our time of great crisis! My mother is well cared for in the trauma step down unit! Thankful for the smiling faces and patience demonstrated by staff from housekeeping to MDs, to our many questions and concerns! So glad for this hospital in Polk county!
Had a kidney stone, in a lot of pain. Staff was rude, wouldnt help me get up or down, and after giving me morphine, made me sit alone in the lobby unitl my ride arrived. And this is what the blood pressure cuff did. This has never happened before.
What a HORRIBLE experience in the emergency room , they want to leave you there for hours with NOBODY helping you , I feel I could have died there and nobody would have moved a finger
I don’t understand how a hospital can’t even follow CDC COVID guidelines. How are you going to sit sick persons a foot away from the next person and expect them to feel? How can you expect a parents to feel save about their child’s health …
Horrible hospital, been waiting for a CT scan of my head since 2pm and had to leave by 6pm without it nad they didnt even care
If you come to the peds section prefer to wait in a unbelievably long time. (Talking at the least a 30-45+ min) wait just to check in. Have an emergency? Forget it. …
The worst I have ever seen a hospital operate, maybe under staff but no excuse. Should have been sent to o fast trac right away. All we were seeing is the nurse practitioner it took almost 3 hrs. That is terrible!
I came to the hospital in really bad condition.
From triage to my emergency room visit with Kyle. He was amazing. Very friendly and professional but is really invested in his patience. To being admitted with …
Fever was at 106 and waited 3hrs to never be seen ended up having to leave and go to another hospital
Well it’s not really LRMC that I went to I went to their MRI place. They the MRI facility was more worried about a mask than the health of the patient just as well as the women imaging center on Lakeland Hills boulevard they were more …
The staff deserves 5 stars, front desk ladies and nurses are very kind and welcoming. Unfortunately, even though customer service is important, it is not why most people would choose a certain emergency room over another one. I visited …
Worst service at a hospital, they don’t even deserve as much as a 1 star rating. everyone was rude and no nurse wanted to help with anything. My son needed treatment but they were more worried about themselves than the patients. We’re here …
I’ve had the lovely pleasure of staying in 3 different hospitals around the Lakeland area and this one had to be the worst experience. I went in to the ER for gallstone pain and had to stay 3 days for emergency surgery. It took them two …
My father was at this hospital for 8 days. This hospital is absolutely wonderful! Everyone has taken great care of my dad from the nurses and doctors all the way to the social workers. I would call several times a day for updates on my …
I can’t say enough good things about this Hospital & it’s staff! If I could give them a 10 I would! The Radiology Dept is outstanding from the nurses, to the people that perform the procedure, the Dr’s that numb you up etc! My husband comes …
I was admitted in emergency to the hospital for cardiac issues,
and had to spend a little over 24 hours. …
I cannot say enough for the nursing staff at Lakeland regional hospital. They are a caring and sharing people. Nothing is too hard or they are not unwilling to do for a patient. I also had contact with therapy. So helpful and concerning. …
Went to this ER last night after moving to Lakeland 2 years ago. It was the filthiest place I have ever seen. I have been an RN for 35 years and would never work at or send my family to a place like this. Trash all over the floor, restroom …
My uncle went in for covid and developed pneumonia, after he was free of COVID-19 he was put on the ventilator. They forced my aunt to make a decision to remove the ventilator and let him die- they gave her a time limit of only days. His …
I was having a emergency. Waited 3 hours and went to a different er got right in and had surgery. They arnt helpfull..
My father was admitted for a broken arm from bone cancer. Calling up there for an update was a nightmare! No one knows how to get ahold of his room, or what the number even was! He tried getting help to eat since he couldn’t reach his tray …
Worst hospital I’ve been to. Was in for about a week in August for my COPD. When I asked to speak with the doctor before I was discharged the nurse told me he didn’t want to talk to me. They never go over the discharge papers. Then a a …
Was there Feb 3 which at the time I had chest pain and my doctor told me to go the LRH ER since I just had COVID for 3 1/2 weeks. I explained to them that I just got test 3 days prior for my 3 times and it was negative. I told them I was …
This is absolutely the worst place I have ever had to deal with. I am so sorry that I took my spouse to this dreadful place. Most of the nurses truly go out of their way to do their best and we had some wonderful nurses with the …
This place is completely disgusting rooms aren’t clean there’s blood on the light that hangs over u while your laying down I was in a lot of pain from the Corona virus barley able to move I’m hold spots in my body that hurts 8-10 and the …
If I could give zero stars I certainly would do so.
My mother has been in this hospital for 7 days. On day one (she was admitted …
They never follow through on their commitments and constantly dump patients off on facilities that can’t help them. Go somewhere else.
I really despise this place especially to have a baby at! I do everything they ask and i still manage to have to wait cuz of their responsibilities this is my 3rd child here nd this last one wasn’t by choice! 1st baby fractured clavicle, …
Incompetent people! You wait hours before anyone gives you answers. They have even forgotten I’m in the room waiting. They are not informative. I leave with no real answers even when I ask questions about my pregnancy. You’d think me being …
The only reason I am giving this one star is for the phenomenal staff. I had THE best nurses.
I wish I could say the same for the doctors i dealt with. HORRIBLE bedside …
This place is a joke. Literally waiting over 4 hours now for a room. Been waiting in the ER. All they say is “it shouldn’t be much longer”. 4 hours isn’t much longer?? Really? Absolutely ridiculous.
Horrible hospital experience. Staff is rude, unconcerned and unresponsive to needs of patients. I waited over 30 minutes before they answered my call. Also, hospital is dirty. 3 days stay and no one cleaned my room or bathroom and no one offer to change my bed. Again horrible hospital.
This has to be the worst and most dirty hospital. I don’t know what they have done with putting people in hallways and waiting for like 6 7 hours. This is crazy they had a good system years ago when someone came in and showed them how to run it but I guess that all went out the window how awful to keep people waiting half a night.
The surgeons are good and they have some very high quality nurses. But there is also a ton of attitudes with some of them. I think they are understaffed a lot, as patient’s spend an awful lot of time alone with no one checking on them. …
Worst place ever i arrived at 3pm and pain its almost 6 pm im inside the er people that came in after me was scene before me nurce is sitting at checkin desk on computer waisting time n also going to tell patient you’re not having a seizure …
My wife trying to be indunced on appointment date, 2 days later im still here waiting for bed, lost 2 days of work also money from the “get breakfest and come back” , ” get lunch and come back” now the 1 1/2hour drive to tampa general to
get it done
I had an appointment to be induced got there they act like I was at the wrong place then told me to sit and wait which took about 45 mins just to tell me oh we only have rooms for emergencies we can call you when/if a bed opens never been …
Lakeland Regional Outpatient- had my gall bladder removed Dec. 1.
Pros: the nursing staff was caring but understandably overwhelmed.
The surgical center seemed clean, but I would not allow my senior husband to …
My Dad was well cared for in the ICU while he was still with us and despite him passing away. Nurses Erik and Michelle and Dr. V were incredibly compassionate and helpful during our difficult time there. We met with Dr. V and even though we …
Not sure why there are so many bad reviews. I will give them 4 stars not 5 because the hospital needs some updating in terms of interior (I found a huge water spot on one of the ceiling tiles and it just felt kind of dirty and stale, …
My father is currently a patient and we have an extremely hard time just getting to talk to a nurse for an update. I haven’t been able to reach ANYONE for 4 days now. If I wasn’t out of state I would have him transferred to another …
Went in for needed Surgery approx. 1 month ago. Service was excellent and seamless. On time as well. Everyone was great.
A couple standouts were. …
I came to the ER on Thursday (8/12) by recommendation of my rheumatologist because I could not hold my head up and was having extreme pain in my neck and shoulders. I was admitted and they ran tests on me (CT scan, MRI). MRI showed some …
Too many people have died from careless mistakes by the doctors and nurses. My boyfriend’s mom died from an infection that they gave her!!! My grandpa died because they didn’t keep him on oxygen when taking him back to his room after …
FYI City of Lakeland is the owner of Lakeland Regional Hospital.
It’s all about Politics and Money!!!
It is a really horribly run hospital. …
Don’t ever go to this hospitals behavioral health unit, they don’t watch the patients so if you’re a woman and there’s some creepy patient than fancy’s you he’s apparently just allowed to enter your room at night, take your personal items, …
I was carried in with my fiancée and having a very difficult time breathing, shaking, and nearly collapsed twice from shortness of breath. The employee who checked us in made me feel very belittled, and like I was wasting my time. He told …
I have been dealing with a billing issue since January 24, 2022 and received the run around by both LRH billing and my insurance company, at that time. I’ve already called my insurance company three times and today made my second call to …
Lakeland Regional Health truly only has care and compassion for the amount of money you can pay . If you have insurance the inflation on charges is criminal, they know what they are doing and will squeeze as much as they can out of you as …
Thank you Lakeland Regional hospital for the amazing staff at the women’s care center and detailed Breastfeeding courses as well as monthly Breastfeeding, Newborn care, What to expect in Labor and delivery and Postpartum courses for …
On multiple occasions amongst my family and others I know LRMC has proven to be a poor choice for our health care needs . I regret my choice of coming here and having my daughter here. Will not come back. I was having a natural childbirth …
This is the worst hospital ever. They are never prepared. They will never have your medication ready when you get discharged. Nothing is done professionally. If your a patient you have to make sure you get your own food BECUASE they will …
Don’t go in for an emergency. It’ll take them 5 hours just to get you back to a room even when you go for chest pains.
Nurses are great, Some Doctors are great. Auxiliary departments could do way better. Dietary, Housekeeping, Pharmacy.
The sharing of female and male patients that are not family is uncomfortable. In my 44 years I have never seen this!
I never been to a hospital that the nurse where so rude ! There service time are the worst and they don’t care about the patients just want to push you out and not fix the problem I will never go back !
Giving 2 stars only because the urgency children section of the hospital has a good portion of obnoxiously rude nurses and doctors. On top of it they are way to stern for parents when it comes to a decision that they are scared about, …
Your food is awful. Some of your nurses are rude. I’m schedul for an operation but either the doctor or staff keep changing the date. I need a heart operation for their a 92.% blockage but why rush it. I guess the longer I’m at the …
The 5 star reviews and positive comments on here must be from the employees and nurses that work here because they sure as hell don’t tend to the patients. How could they with their heads buried in their phones. If it wasn’t for them being …
My father was sent early this morning from a health and rehabilitation center to this hospital ER. After 4 hours of no update even though the rehab assured me they gave the information to call me to the ambulance people, I called. They were …
I have really been undergoing some serious health issues lately and everyone at LRMC has really helped me through a very scary time in my life. I really want to acknowledge some incredible people who work for this hospital and how thankful …
The emergency waiting room is now in a hall. The hospital does not protect your privacy. They don’t understand hippa and it does not apply. When you are in a hallway. I wouldn’t ever come here again. Most staff are rude, you be better …
The nurses where super sweet. I was there for 6 days due to lower abdomen pain. They did every test in the book and couldn’t find where the pain was coming from. They kept me there making sure that the pain i was feeling wasn’t normal and …
If I could rate this hospital 0 stars I definitely would. I come to get seen and get checked in at 5am. Been waiting for about 2 hours. There were people walking in the ER after me and being seen before me even though I told them my pain …
Nurse Michelle in Same Day Surgery was absolutely amazing with the level of care she provided my wife on 27 October 2021, both before and after her surgery. She is sharp and very knowledgeable in what she does and I can tell that she really …
This is the worst hospital I have ever dealt with. I have called trying to reach my grandmother who has Covid-19. I have been hung up on twice and the people answering the phone don’t even sound like they care or realize the position their …
My grandfather was in the hospital from 3/30-5/10. First, he was on the 7th Floor of building E and in his last days, he was in the palliative care unit. Every single doctor, nurse, respiratory therapist, staff member, etc we encountered …
My father had a cardiac procedure done in the Cath Lab earlier this week. Everyone we dealt with was unbelievably nice and professional. Ray the volunteer in the waiting room was super! The surgeon and another doctor came to the waiting …
My husband just had surgery today. His surgeon was great and spoke with me after his surgery expl.his procedure, findings etc. After that? Absolutely no updates on my husband in recovery. It was over 5 hours before they assigned him a …
We had a pleasant experience at Lakeland Regional, unfortunately our son was rushed there with breathing issues. They absolutely saved him, the pediatric ICU doctor did a great job explaining what was happening and making us feel …
My boyfriend was admitted here for a broken humerus bone. The sense of urgency just doesn’t exist. The nurses don’t return for hours or even come back when you ask for them. They just keep you in the dark completely. He was supposed to …
Husband still in the hospital. They say he needs this test done. Radiology never around test pushed back a day and next no one to read it. What a freaking joke. He is supposed to have a procedure was told one day and still not scheduled. …
They leave you waiting in the patient room for almost an hour with a promise to be back quickly or in 10 minutes tops. They forget about you and then blame you for waiting that long instead of apologizing. That happened to my husband and I …
This hospital has really went down hill. It is dirty and the staff could care less if you died in the waiting room as you are waiting for 5 hours to be called back to be seen. Do not come here. Find another hospital!
I wish I could give you less than one star…bottom of the barrel staff and health care….I believe the people that work in this sad excuse for a hospital could not get a job anywhere else….I can’t even begin to tell u how horrible thier …
Waiting room at FastTrac was disgusting. Floors filthy, water bottles and trash left on chairs. Was supposed to receive certain things while I was there. They did not give me anything. Not very professional.
Normally a pretty good place to go, but. Waiting over an 1 1/2 hours to see the doctor for an appointment is beyond ridiculous. This will never happen again.
Came here anytime I had problems they admitted me for open heart surgery got that done felt great after then had to get a pacemaker put in recently at 21 years old an the staff definitely always made me feel like family I wish the best for …
Walked in to ER referred to the fast track people like my wife that has a crippling migraine that she seems emergency room help for over 2.5- 3 hours and not even peep from a doctor or rn ect glad it wasn’t a gunshots wound
Worst hospital that I ever been..the emergency room and staff really rude and nasty..people waiting for more then 9 hrs 😤 so the doctor will see you..I went to another hospital because no one will help me I was in a lot of pain 😢..never again …12/23/2022..and others patients where leaving too..Not Really Profesional..God help us …
Highly recommended hospital,finally healing showing progress,I want to give a special thanks to the doctor in fast trac that helped me for his expertise
Job well done
Thanks!
Very very lazy and dangerous staff had an out patient procedure on the 21st of September had received a covid test on the 19th nobady called so i show up for procedure after testing positive for covid so if you was there on the 21st you may …
I was there on 9/23/22 to get an biopsy,
And every single staff that I interacted with were very professional,did everything they could to help me not stress the procedure I was about to get, …
This Hospital does not recognize religious or medical exemptions on mask. The “head security guard“ that came down could not even tell me that he would protect the rights of somebody with a medical mask exemption at the hospital if they came into the ER. He admitted he was just an order follower and was there to collect a paycheck.
I went into the ER around 1:30pm and right from the start the staff was nice and helpful I had a nurse by the name of Amanda and saw Dr.Kiel both was super informative Thanks to the staff I’m feeling a lot better and was on my way home around 4:00pm
#ITISWHATITIS
As a whole LRHMC is a very good medical center. However LRHMC’s Financial Department is totally dysfunctional, and the people you talk to are extremally rude! …
The staff is rude and demeaning and will ABSOLUTELY judge you and talk rudely about you to your face. Also, lord help you if you’ve ever struggled with addiction at any point in time or have ever OD’d n been taken there. They will make sure …
If you love your family member, don’t bring them here. My 37 yo brother entered this hospital for a type B aortic dissection , easily treated with medication management. In an effort to get his BP down, they admitted him. He then coded. He …
I will only give this place 1 star for the nursing staff was great. The doctor Dr.Christopher Roger’s was HORRIBLE to say the least. He rushed you, made you feel unimportant in your care, ran all sorts of unneccarry and very expensive …
If I could give a 0 I would!! Dr. Wang or tang whatever his name. They discussed medical diagnosis with my 15 yr old austic son when I wasn’t in the room.
Horrible Horrible place! I’m contacting an attorney.
This place doesn’t even deserve Stars. My wife is pregnant and was treated very poorly from the moment she walked in till the moment she left. Her pain was a 10/10 and she had a 108 fever. They simple told her she needed to wait and there …
Dr.Vega is one of the most unprofessional people I have ever had the displeasure of interacting with. You are genuinely better off asking a goldfish for medical advice. Front of house staff are nice.
So my father in law went in to get stints done. They charged him for it and he paid the bill. After having a massive heart attack we were told they FORGOT TO PUT THEM IN so they literally did nothing and now his time is cut short because of literal incompetence. Enjoy the lawyers 🙂
Visition to my elderly brother became a nightmare after the entire nursing staff failed to notify our family that my brother contracted COVID. He was tested routinely in preparation for discharge. On my next visit 3 days later I went …
Not too pleased. Disappointed really, my father was taken here by ambulance for breathing issues to ER. When I showed up 8 hrs later he was pouring with sweat, without oxygen or and breathing apparatus gasping for air lying in urine. He was …
I was in a motorcycle accident yesterday morning. I knew something was wrong with my shoulder but the doctor was concerned about the road rash that I had instead. He never paid attention to what I was saying and was one of the rudest …
From the moment I walked in the door until I left the next day I have never been treated better or more professionally with a caring seldom found anymore. The staff on all levels were exceptional and made me feel like I was the only …
Had surgery today. The operating room staff has been amazing but my recovery nurse is terrible. Hit my button twice in over 5 hrs and have been made to feel like an utter inconvenience because I can’t pee. …
I came to the ER at 3:00 pm. At 9:00 pm I’m still here. I had no call button in case of emergency. I sat in the waiting room for 4 1/2 hours in severe pain. The picture shows what the nurse left an hour ago. Not good. I was here a short while ago and I had the best care. This disappointed me. Especially at a learning hospital.
Common courtesy and professionalism is rare. My mother was admitted several days and many times after a change of shift, the new nurse would come in the room and just straight to the computer without even a greeting or introduction. Many …
WARNING! PLEASE DO NOT take your loved ones to this hospital! Mother received Covid vaccine on the 10th of December and got COVID on the 16th! Floor 6, C wing 😂 Full of incompetence and carelessness! These nurses are lazy and sit around a …
This hospital is by far the worst.The customer service is horrible. The negligence towards there patients is completely
unacceptable.. The nurses are RUDE and you sit around waiting for hours to get told “nothing is wrong”
I am in this hospital tonight and I have been waiting for hours for pain medicine. Only to find out from the nurse on shift that there haven’t been any orders written for me. So now we have to wait for the admitting doctor to be found and ok the meds. I have a broken toe and I am dying.
This place is a SCAM. There were doctors who walked in there to ask me once in my 24 hour stay, “how you doin’?”….. and they billed me $800 for the 30 seconds. …
Horrible!!! Been here for 3 hours “ER” and we are still waiting to get called back. You come to the emergency room for a reason, because it’s an emergency!!!! They put you in a room and forget about you. Absolutely rediculous!!!!! This hospital HAS to do better!!!!!
I was taken here last night by Ambulance, I have a heart issue, AFib, I don’t feel safe here, I have been left alone for hours. Haven’t even gotten my daily heart medice, bp is 138/108, asked for a supervisor, they gave me Amy on B4, she …
Soooo this place is very unprofessional. I took my fiancé to the ER because he wasn’t feeling well . The wait time is ridiculous. The people who work here seem like they don’t want to be here . I think they should get other profession. No …
Only reason for 1 star is because I have to otherwise they’d get a -5. My pregnant wife is cramping and spitting and they act like they don’t matter and when asked about how long (we were Already waiting for 4 1/2 hours) they beat around …
My daughter was in a motorcycle accident.She came in with a small collapse in her lung with lots of pain in her chest and ribs. She was sent home the next day with a report of no broke bones. On Wednesday the pain was so bad that we took …
Excellent nursing staff day shift. Night shift not as good. Night shift took vitals at beginning of shift and then did not check in on my husband to see if he was ok the rest of the night. The man just had surgery and you don’t check in on …
My mom had a surgery called TAVR this morning. We were all naturally worried but we knew she was in good hands with Dr. Hasan & Dr. Khanna. The true rockstars are the nurses in the ICU. Meighan and Isbel are God sent. They are so …
This hospital is and has been nothing but a blessing for myself and family. My hospital has been admitted three times since the middle of 2022 from having sickle cell crisis which is a blood disease that is extremely painful and …
The Medical and Nursing staff are efficient, courteous and compassionate.
The food good for a hospital.
The house keeping is definitely not up to par!
My brother was admitted to Intensive care room in part because he required a breathing tube. When the day came to remove him from the tube per his DNR & increasing the likelihood that he would pass, the hospital staff was completely …
This place is just another medical scam. I was in the ER for two hours for a kidney stone and just got hit with a bill for almost $4000. Seriously who can afford that? Not to mention they don’t give you any indication of cost beforehand …
I came into the emergency room with abdominal pain. I was moved relatively quickly to a room where staff evaluated what was happening. I was admitted to another room where medical staff could conduct a more through assessment of what was …
I walked onto the emergency room Monday night in severe back and leg pain multiple tests were run pain is better but I can’t walk without a walker. Dr says I need rehab to strengthen my muscles. No neurologist has been consulted my leg is …
Admitted through ER with severe back and leg pain. ER Dr said he was admitting me to do MRI in order to know what to do next. Sent to 7th floor after 7 hours that Wednesday and did not get MRI untill noon on Friday. All the while taking …
***WARNING TO ANY DISABLED PERSON WHO NEEDS A SERVICE DOG ***. I would give it a zero if that was possible. I’m disabled and have a service dog to help me with my diagnosis of severe PTSD. I cannot walk into a hospital, doctor’s office, …
If you can just go somewhere else. Outrageous wait times (I’ve been here for four hours and am currently writing this from the waiting room) I understand worst cases go first but when I watch people walk in and immediately get called in to …
If I can give negative stars I would. I took my wife to the ER here at 1 in the morning. She was in agonizing pain. We left after 2 hours and never was seen by a doctor. We weren’t the only people to leave. Were they out to lunch? They …
I was in the ER brought in by ambulance. Sept 14th-3- Pm The nurse Linette and the Dr David Smith were excellent . I Kind , caring and professional. Awesome – Thank you Lakeland Regional – This was Pod 8. Thanks again
My father had gall bladder cancer. On his birthday Feb 18th, Dr. Vega performed surgery to remove gall bladder.
He opened up my father and decided not to remove the gall bladder. He explained …
*** The doctor in the E.R. broke H.I.P.A. laws when he stood outside the door to give me my prognosis and follow up treatment. Anyone within ear shot could hear my private health information. The staff at this hospital is the least …
The pediatric department was the best! The cared for my baby girl with love and attentiveness! Everyone from the doctors to the cleaning crew were friendly, caring, knowledgeable and tentative. I recommend the highly!!
Great hospital!
Great experience from ER to the 9th floor in June. We came back for a second time in September, Dr. MacFarland and nurse Sarah were AWESOME. They were …
Absolutely the worst experience I’ve ever had in the hospital. 8 1/2 hours in the emergency room and 2 CT scans. The Dr. Was completely incompetent. The doctor came in the room To see my wife And she didn’t even look at her chart to see …
To all who reads this , if your able please go to another hospital if it’s an emergency…if heart attack or something call 911 of course but if walking in you will not get emergency care..on Aug 27..I came through the E.R.with my second …
Took my daughter in with upper abdominal pain, nausea and vomiting waited almost 2 hours never got called. Others had being waiting over 4 hours. The adult ER wait room was nasty, to be a hospital they don’t do maintenance very often. …
My mom was admitted to the 7th floor of the D wing. She arrived at 9pm. After several room changes they finally got her settled around 3:30am. I arrived the next mornig. The staff was was awesome and answered any questions I had. Fast …
This place is so slow. We’ve been here for hours. The doctors already gave my mother the medication and should have sent her home. Mind we live 3 hours away and it’s 1:00am. We began at 7:30pm. They are either horribly understaffed or just …
The level of service at this hospital is horrendous. I’ve never left a review of anything before but I just had to warn others about coming here for medical care. I was placed in the ortho floor after a hip replacement surgery, and I was …
Truthfully the worst ER experience I’ve ever had. I had a kidney stone lodged into my bladder sending me into septic shock. I was in extreme pain and when placing my urinary catheter the nurses were snickering back and forth…one asked “how …
ER is a joke. Employees are rude. Ended up at fast track Thank the Lord. Fast track department is the most amazing people! Love em! If the ER nurses had any of the kind and loving and sweet people working there things would change a lot.
This hospital is very unprofessional. My dad went to the ER and has been there for over 72hrs. I live in another state so I can not just show up and see how he is doing!. Yes, he has a phone but it died because we didn’t plan for him to be …
Rude, incompetent staff. I came by ambulance and was put in a waiting room. My concerns were not taken seriously. There is nurse there that is very rude with zero bedside manner or basic customer service skills. When I get her name I will …
My sister was admitted in building D.. there was an amazing nurse named misty !! I believe she was the head nurse or team lead. Absolutely went above and beyond for her. So sweet , smart, kind, compassionate & caring. She took charge and exceeded all expectations!! Wonderful person
Took our daughter into pediatric ER she was showing signs of Covid and exposed at summer camp. Found the staff to be excellent from the front desk to the nurse, and physician assistant etc. The ER was clean not very busy. They were kind …