Same billing errors as others stated with no answer on phone. Hours of follow up including personal visit to business. Will request no further services from them.
Beware! Their billing appears to be a collection agency with a “past due” amount. Because that is what it states that they are contacting you on behalf of Lakes Regional Imaging for a past due amount. Took me an hour and 4 different phones …
Randomly received a bill over a month later stating that our insurance did not cover this procedure. The hospital told us our bill was covered and that all was fine. But then we got a bill for $257 out of the blue. Very poor business model …
They are a subcontractor for Cox and apparently have no protocol in place to communicate with the Cox billing and insurance department. They submitted a bill for $69 to collections and I never received a bill that was sent to an address 12 …
I can’t give any worse review or I would. We have tried several times to get a bill, made co tact by phone once and was assured they would send one in the mail and email us. NEVER did we receive anything. Just got a bill from a collection …
Same as others.
For two years we have requested a bill to be sent to our “actual” address. The address that I gave for billing, on the date of my service, that matched my …
If I could give them a 0 I would. Never received a bill and was sent to a collection group. The bill was for a very small amount for serves as far back as 7 years ago.
I had a Stroke in May 2021 that caused me to leave my job I the ER. They miss read the CT and missed that I had a stroke even after my Dr pushed them to read it again. It was 7 months before a Neurologist read it and said I had a stroke. …
At the risk of sounding like a broken record, this outfit doesn’t have a accounts payable team, just sends everything to collections.
Same as others experience. Never received bill but sent to collections.
Never got a bill and they sent straight to collections. Horrible place.
Same billing errors as others stated with no answer on phone. Hours of follow up including personal visit to business. Will request no further services from them.
CoxHealth, please stop using these incompetent people. No bill, just a text message saying I owed something. They need to be run out of town.
Same billing errors as others. Never received a bill from them but got a notice from collections agency.
Beware! Their billing appears to be a collection agency with a “past due” amount. Because that is what it states that they are contacting you on behalf of Lakes Regional Imaging for a past due amount. Took me an hour and 4 different phones …
Randomly received a bill over a month later stating that our insurance did not cover this procedure. The hospital told us our bill was covered and that all was fine. But then we got a bill for $257 out of the blue. Very poor business model …
They are a subcontractor for Cox and apparently have no protocol in place to communicate with the Cox billing and insurance department. They submitted a bill for $69 to collections and I never received a bill that was sent to an address 12 …
I can’t give any worse review or I would. We have tried several times to get a bill, made co tact by phone once and was assured they would send one in the mail and email us. NEVER did we receive anything. Just got a bill from a collection …
Same as others.
For two years we have requested a bill to be sent to our “actual” address. The address that I gave for billing, on the date of my service, that matched my …
If I could give them a 0 I would. Never received a bill and was sent to a collection group. The bill was for a very small amount for serves as far back as 7 years ago.
I had a Stroke in May 2021 that caused me to leave my job I the ER. They miss read the CT and missed that I had a stroke even after my Dr pushed them to read it again. It was 7 months before a Neurologist read it and said I had a stroke. …