Lakeway Urgent Care

Urgent care clinic, Lakeway Urgent Care University Commons

Lakeway Urgent Care: Physical Exams, Urine Drug Screens, Breath Alcohol Testing, Respirator Fit Testing, Vision Testing, Yearly Company … See more

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Lakeway Urgent Care Contact Details

  • 2461 University Commons Way, Knoxville, TN 37919
  • 865-673-6603
  • Thursday 8:30AM to 5PM
    Friday 8:30AM to 5PM
    Saturday Closed
    Sunday Closed
    Monday 8:30AM to 5PM
    Tuesday 8:30AM to 5PM
    Wednesday 8:30AM to 5PM
  • https://lakewayurgentcareuc.com/
  • Facebook

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Lakeway Urgent Care Reviews ( 55 )

  1. Took my wife there today, she can’t swallow or eat for 4 days and the lady Dr. Told her she was fine take some Tylenol. She needs something done bad, she can hardly function. We have to pay cash and now we have to do something else. Lovely place.

  2. They closed their office 3.5 hours early for a football game. They closed a doctor’s office to watch The Vols get straight smashed by Bama. What the hell is that?!

  3. Went in a week ago to be seen, not feeling better so I called them. They want me to come in to be re-seen. Asked about my copay and they want to charge me again because they didn’t help me in the first place.

  4. The first time I came I had a wonderful experience and the staff was super friendly so I left a great review. Although there is different staff today I really don’t like the fact that the ladies who came in before me were acknowledged but I wasn’t until it was time to pay

  5. I don’t recommend this place. I took my 1 yr old out of desperation and they didn’t even tell me up front that they were out of Flu tests. Also, couldn’t recognize that my child was probably going to be dehydrated from throwing up. I …

  6. They say they offer help for uninsured but leave you sick with covid in there lobby for hours while they take care of there insured patients.this is a horrible hospital don’t take your family here.

  7. Very friendly staff, had me in and out very quickly and was very helpful with any info I needed and even okay with needing to recommend another place if need be. I would recommend coming here over another walk in or ER any day!

  8. This place could have severely hurt my father’s health. As a professor at UT, it was convenient for him to quickly visit Lakeway during the work day. …

  9. Doctors, knowledgeable. State friendly. Billing terrible. I paid my co pay only to get a bill later for another charge I didn’t know about ahead of time…I would like to know before you do something and I get charged… terrible billing…

  10. I’m on the National Tour of The Wizard of Oz, so don’t have a lot of leeway when I’m feeling an ick coming on. I went to Lakeway between shows and the staff at Lakeway got me right in. They went over and beyond, calling the pharmacy at the …

  11. The hours on google are wrong paid for an Uber here Bc I couldn’t walk. They said they closed at 7 on their website when I got there they said they stopped taking patients at 5. Really low down gotta get another Uber and now almost all the other urgent cares are closed so I need to pay for an ER visit

  12. Lakeway Urgent did not test my daughter for covid19 instead they said she probably had a “summer cold” even though she was showing obvious symptoms associated with covid ie: cough, sore throat, headache, fatigue ect. After suffering for a …

  13. The 1st time we went was to getcovid test was a good experience except they did not process our part c. This time was not as nice. Clean technic not evident and the girl at the desk refused to wear her mask hanging on the computer …

  14. Very friendly staff, clean environment. Professional place . I went to get a refill on antidepressants since I no longer am able to see my primary care dr . I was in and out quickly but they followed appropriate measures to check on me and discretain that everything was ok. Thanks to Dylan much appreciated

  15. I had an allergic reaction. Stopped in, and loved this place. I was taken back fairly quickly. The PA was very reassuring and took the time to listen. Being a college student, I’m pretty far away from home, and when I was here, I didn’t feel that way. Would recommend to anyone.

  16. Always a quick visit. Very helpful and nice medical staff. Clean office. Calls in prescriptions so they’re ready before you’re home. Accepted my insurance. No billing issues. Great place for minor problems.

  17. The physicians assistant I met with completely disregarded my needs and focused on other, irrelevant aspects of my medical history. While this is located near a campus, I felt I was almost immediately dismissed due to my gender, age, and …

  18. 5 stars is really an injustice! I had kind of an emergency issue come up and I literally despise going to the ER, so I gave this place a shot and I could not be more pleased!! (Plus it is way more affordable) The entire staff is extremely …

  19. I’ve been here for kidney stones twice. I’m a college student and it can be scary when you’re alone in a town and in an unbearable amount of pain. Everyone here was overwhelmingly helpful and nice. The wait times aren’t too bad, and they give you your full attention. Much better prices than going to the ER!

  20. I came in just before closing, maybe 6:45, and they took me right in! After I filled out paperwork it only took about five minutes before I got to go back. Dr. King was amazing! He listened carefully to me, handeled my anxiety kindly, and …

  21. I had an accident at my place of work and was seen by Dylan King. Examination and X-ray was done in a timely and friendly manner. I was in extreme pain.
    The follow up visit met with the same courtesy, though even with Dylan stressing …

  22. I don’t go to doctors usually. Unfortunately, I pulled a muscle in my back and had to go. It was by far the best experience at a medical facility that I’ve ever had. I will definitely be back if I have any other medical issues. I highly recommend Lakeway Urgent Care to anyone!

  23. No STARS! I took one of my kids for a physical not even a month ago and had to pay 20$ I go in today with another child and this time charging me $55. I think NOT!! Do not go here..The people are rude, and unprofessional..Scam artists if you ask me!! Please don’t waste your time!!

  24. Unfortunately 5 stars is just as good as one for my review. I couldn’t be more pleased with how they handled my issue. I had an ingrown toenail and they took care of it. It was inflamed. I went to a Dr. yesterday that wanted over $300.00 to …

  25. We had a great experience at Lakeway. My son had a suspected broken wrist. Diagnostic x-rays and treatment was very quick. The place is super clean and the staff was really friendly and helpful. Special thanks to Dylan and Sheila for …

  26. WARNING!!!READ TO SEE IF THIS IS A PLACE YOU WANT TO GO!!Google needs to look up IP addresses of positive reviews cause I’d bet they come from the owners locations ip address. The names even sound fake. Meaning fake positive reviews …

  27. Excellent staff! I had a very minor issue that I knew I needed antibiotics for and the PA was very nice and took the time to explain to me what was going on with my body and how to prevent this from happening another time. He was very …

  28. The doctor is rude and the staff is just as bad,if not worse than the doctor! The place is filthy and I have never been treated so badly by any business,especially a medical facility in my life! Don’t send your employees to this place …

  29. I am so grateful for the kind and compassionate care I received at this office today. The office is super clean and the wait time was minimal. I was treated thoroughly and kindly by everyone involved in my care today.

  30. If don’t mind getting lectured like a bad toddler, go! I was trying to remember dates of surgeries, barely able to stand up, let alone think, and got berated by the dr to treat his staff with dignity. NO physical exam, I had to ask dr to …

  31. If I could give more stars I would!!! I sat in the ER for over 12 hours Sunday and was still never seen! I called every place listed as a walk in and NONE would accept my insurance. This urgent care was my last hope. Not only did they take …

  32. Went here and had the smoothest visit I have ever had at an urgent care. They were upfront about pricing, checked if that was the place for me to be, clean, quick, and efficient. The PA I saw was great and got me fixed up and on my way in no time. Very appreciative.

  33. I’m a vet student, and I used to be a tech student as well. I know how a normal conversation should process. Today, I experienced some severe period cramp and I need to see a doctor to figure out what’s going on. I’m sensitive to people’s …

  34. This was December 2021. Arrived at opening time, had to call five minutes after opening because door was locked, solely to verify online times were correct. I did not mind this; however, the woman working the front (who was clearly late) …

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