Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
I will NEVER put my care in the hands of those who try to force their employees to vaccinate against their will.
I hope they lose needed staff and patients!!!!
Very good hospital. My aunt is in and the facilities and staff are top notch. Highly recommend. Always clean, nice rooms and comfortable for a hospital
The doctors, nurses, cna’s, WHOEVER, need to learn how to read. All of the cafes constantly have to clean up after them. There are WASTE AND RECYCLE areas. Grow UP
I can’t believe in this day & age that there are more resources available that the hospital would send a patient home worse then when they were admitted shame on you LGH.
This is the most poorly mapped hospital. I was looking for dining room #3 for an AA meeting and couldn’t find it. Also when I took the elevator to the second floor, I couldn’t get back on because the doors locked behind me.
This will be my for time at Lancaster General Hospital as a new patient I’m having my wisdom teeth out there I might have to stay the night because I’m having major surgery done on my mouth the oral surgeon is doing bone grafting.
Horrible service. They DO NOT care. Took my husband there for a severe back problem. He couldn’t sit, stand, hardly walk. He paced the lobby for over an hour. They took back a women who came in long after us because she was DIZZY.
My 4 year old was seen at the ER and admitted for pneumonia. Everyone was so helpful, friendly, knowledgable, and kind. Thank you for making a scary situation, much less so.
This hospital Care is absolutely horrible they never have answers for anything! I definitely don’t recommend this hospital if you want your problem solved
Great hospital! Very helpful staff! I only give 4 stars due to it being in a not so nice town. Other than that, i recommend them if you need medical help.
Very efficient. Everybody was great, kept us well informed of what was going to happen next. Also kept my husband well informed as to how I was doing. Dr. O’Connor also talk to my husband about how everything went which I thought was great that he could take the time to talk to him.
horrible service.. fell down the stairs cracked my neck but i was treated as though i was there for drugs.. was disrespected by staff a nurse moving my bed scarred my foot on the xray machine. i chose to leave and risk paralysis instead of …
This is the worst hospital around even the patient reps. No one at this facility cares about anything. Your supposed to be helping people not being ignorant asses. So until someone proves me wrong this is by far the worst place ever an penn …
If the Three Stooges had lobotomies and then opened up a hospital it would be a billion times better than the shitstorm that is Lancaster General.
No one seems to think ahead or talk to each other. What they have put my father …
The English language does not contain enough words to properly express disgust with the socialist agenda and practices that have infiltrated this once leading hospital. Avoid with your own life, or that of a loved one if you are able.
Excellent but for a very few nurses in Neuro Trauma ICU. Dr Bradburn, Dr Dziurzynski and the Excellent Trauma Team saved my daughters life. In 2020. Exceptional care and Excellent doctors. The nurses and staff, the Anesthesiologists …
Need to tell their workers to mind their own business. And stop running their mouths about the patients in the hospital. And going into their rooms with out permission just to be nosey. Yes I said it.
You would think a child with a head injury would go right back to a room. No it’s been almost 2 hours and we are still in the waiting room. Already went up and said something but they still make you wait.
Today August 2019 had the greatest doctor ever , he was very caring and had a sense of humor . And when I thought I came to a dead end due to my insurance he stepped in and solved the problem , Hope they keep him around !
This place is horrible. I’ve used this hospital all my life. Time to change. The place is dirty, the care is horrible, and all the staff are extremely slow!
Last year I came in with extreme pain and high fever and they sent me home …
One of your nurses stole our drivers tip money. A customer asked to be called when the driver arrived and said he’s sending the money and tip with one of the nurses. The nurse pocketed the tip money in front of the driver. The driver called …
One more example of modern medicine and where it has gone wrong. Things keep getting bigger and bigger! The left hand doesn’t know what the right is doing. I felt like a rat in a maze when I went there. My nurses were awesome but otherwise not impressed.
Have a 30 year history of migraine headaches. Only once before in those 30 years did I seek urgent care for a headache that my migraine medication did not work. Was treated by the ER staff like I was an addict looking for narcotics. …
On July 21st, 2017, on a very hot Friday afternoon, I had the extremely and enormously unfortunate experience in the Medical facility located at 555 North Duke Street, Lancaster, Pennsylvania, in the Lancaster General Health Emergency Unit, …
We need another hospital willing to help the community here. This cannot be it. It just cant. I’m sick of this place, I know they’re probably tired but we are too.
ER is a joke, if you have an emergency that is not life threatening (or at least you think is not) call an ambulance thats the only way you will avoid 3 to 5 hours wait time, went in today with possibly the worst migraine headache in the …
I wouldnt step one foot in this hospital. Pretty sure the doctors at this hospital got there degree from a cracker jack box. Husband was admitted three times only to be sent home and told he has pancreatitis. York Hosptal admitted two days later and was told within 2 hours cancer on his spine.
Worst experinces(plural) ever. My insurance pays for a free physical per year. Both times they billed as regular appts because i brought up a health concern. Apparently when asked Do you have any concerns?, ask for a list of items you can talk about. Even better yet find a competant health service.
We were forgotten in room 21 in emergency room
For an hour and half,call bell went unanswered for 15 minutes I had to leave my dying sister to find help, …
Never recommend this place on any thing. For any one. Doctors are rude. Nurses aren’t the best of moods. No remorse for those that are in pain.
Dont handle people well like they dont care. …
Was sent home 6 times from E.R. after coming in hunched over unable to stand up, sit down, lay down, ect. I was in the most pain of my life and they kept saying it “might” be a UTI. Turned out I had an infection in my lung which caused a …
I broke my ankle and needed emergency surgery. Everyone from the doctors to nurses and patient care associates were so kind, patient and helpful. Excellent treatment!!!
Was just visiting at the hospital as patients are allowed to have two caretakers. Place was always clean. parking is his parking garage is as it would be at a busy place like a hospital. Employees were very helpful
On Sept 16, there was a nurse named Chris on the 5th floor. My mom was passing away and he was there the whole time, making sure that she was comfortable as possible, answered any questions I had, and overall was just really genuine and …
This place is disgusting. Its full of fresh out of school nurses and doctors who got their degree out of a freaking cereal box. They have no idea what they are doing. They dont care whats going on with you, they just want to slap a …
Being kicked out of my room today because they need space have bulging disks in my back that aren’t fixed gave me pain meds all weekend long and ran to a bill in those now they want the room I was lied to was told I was getting a steroid …
Worst hospital to go to when looking for help, I waited in the waiting room over 4 hours with a temperature of 103 and rising. They show no care for human life. Lancaster general is just all looks nothing more. Then when they did take me …
Pretty terrible overall experience. Long waiting times (4 hours there, spent about 25 minutes in an actual room). The “Doctor” came in and spoke to me for approximately one minute. I sprained my ankle VERY bad and they didn’t offer me crutches. Never will I come back here.
The billing department at LGH is absolutely horrible!! I received a bill and paid the amount in full and then got a final notice letter a few weeks later. So I called them and they saw that it was “applied to a different payment plan” so I …
Very friendly MRI staff, especially Denise Hollister. She was very helpful throughout the process from start to end and made my father and us as a family feel welcomed…Although cafeteria cashier was rude and impolite.
Awful came in a lot of pain. The wait was long. Then when they put me in a room the wait was even longer. I came out to ask where the bathroom was the nurses texting, talking looked up and look back down. No may I help you? I stood …
No matter what we come here for, the wait is extremely long. They tell you they’ll be back with discharge papers, then next thing you know it’s 2 hours later and your still waiting. It’s extremely hard to find someone that will listen. LGH just continues to go downhill.
Received bill from LGH dated 9/16/18 for $106.03. Bank sent check on 9/10 but customer service said they only received it on 9/17/18 (Monday) but it was not posted until 9/20 (Thursday). Accounts receivable said I had a 0 balance. When I …
Don’t bring a love one her if they need critical care. My mother died do to lack of critical care no being available here. Only two nurses out of ten were great at thier jobs the rest just were not careing and not trade well GOD BLESS mom
This hospital puts a lot of people through their system. The employees are the best and go the extra mile. I think both visiting hours should be posted somewhere at each floor door where entering and somehow posted the rule about only the …
My fiancee was sitting with my 2 year old son, who was throwing up and had a high fever for THREE HOURS. I called and they didn’t have anyone to speak to me or her to explain why they would allow a toddler this physically ill to suffer that long with NO DOCTOR. Screw this place.
Best Cardiologist and Thoracic surgeon in Lancaster county!!! Hands down best staff and cutting edge facilities!!! Love the Penn Med group and their local level of Excellence. LGH is the county’s premium hospital.
Great place for what they are intended for. Helped my father-in-law after he had 5 strokes in a week then went to LRC for the reminder of the time. He’s doing good now that he’s finally home. Great nurses. Good doctors.
Absolutely horrendous experience with everything associated with Penn Medicine/LGH. Botched billing, failed surgeries, arrogant and obnoxious staffing, incompetent doctors. Forget about it. They’re a total FAIL!!! I dumped all the physicians and moved on to UPMC.
Doctor told me my numb limb could be fixed if I tried harder and told me I was wasting her time as if I want to be here in the first place. I didnt get taken seriously by staff until I mentioned having a doctor in my family. A few months …
The front desk in the ER was efficient and friendly. The doctor and nurses were excellent – good medical care as well as compassion. We were not there nearly as long as you’d expect an ER visit to last. Quite pleased!
While the wait time at the main hospital emergency center has been slow in the past, the care is top notch at the main hospital, health campus/suburnan pavillion, & womens & babies center. But as with all medical care everywhere nowadays, you or your family must be your best advocate in following up with all health care.
Our family came from out of town to be with our loved one while he was in LGH. Concierge were very kind and caring during our time there. The Palliative Care Team was instrumental in the care and support we needed for our loved one and …
Excellent ED experience on Christmas evening. The staff –from front desk, to security (very kind professional security agent interacting with patients of all ages during our evening visit) made a difficult time as positive as could be …
9 hrs in the Emergency Department and still no test results. I was just told there are still 4 people in front of me. This is unacceptable and ridiculous!!
Was in the ER at LGH on Tuesday night friend was in the hallway on a gurney for 3 hours. 12 nurses wandering around 10 doing nothing watch the computer screens for the 3 hours nothing changed on two out of three. Actually the nurses were …
Staff and DR were excellent. Major problem is dealing with hadicap accessible for the none patient. Parking garage doors had no handicap accessible door on third floor. Today had to take Husband to ER early morn. Where was security. A …
The last time I was seen in er, I needed “comfort meds” whilst morphine withdrawal. I was treated with such contempt and disgruntlement. I was polite, patient, and persistent. The doctors I saw were knowledgeable and compassionate. It is the nursing staff that are miserable. But that depends on many different variables.
15+ Phone calls from a fax machine in less than 2 hours!! Someone needs to wake up and figure this out. You’re calling a business number and monopolizing the phone lines. Wakey wakey!!!
Up to 18 calls …
I went in by ambulance to the ER.. I was numb and not able to move waist down. Got admitted next day 2 nurses stood me even though I was a mechanical lift.. dropped me .. for 3 days I asked for x-rays saying my foot was broke.. and they …
It always seems like they are in such a rush with EVERYTHING and care about nothing but making money! Last year in August, my husband had a very serious case of the flu that was about to become pneumonia; with a temperature of 105. He could …
I’ve always had excellent care by the nursing staff and aids .my Drs were great explained things in terms I can understand. The only problem I have is takes too long get discharged iv been waiting 3 hrs to get discharged that’s too when people are waiting for this room.
If you go to the emergency room you must be an advocate for yourself. Do not let them start a treatment unless you know that they have checked the medications you are on against the medications they want to give you. Make sure they are …
I just got home. Still with a high fever and oozing puss and blood from my ear. I had to tell them it was my ear or they wouldn’t have know. An ambulance brought me Which was more comfortable then the whole visit I was at lgh a total of 4 …
The Attending Doctor clearly had preferences for certain color patients! White is right. So I know I won’t receive the care I need. I’m here right now. February 3,2022
I agree that the walk in emergency department can use a lot of improvement. A lot. However, a couple of weeks ago my daughter and I got into a car accident. My scalp was avulsed from my skull at the forehead to about halfway back. My …
Best hospital in our area. So glad the staff must be vaccinated for covid. I would NEVER go to a hospital where mandates were not required. Keep up the good work!
I was there on 11-11-20 in the OR for a colonoscopy given by Dr. Daniel Connell of Regional GI. I had a wonderful time with staff from start to finish. The front desk, the check in staff member that was in the small glass door room, nurses, Drs., Everyone was absolutley wonderful!! They all had me laughing. Great job!!
I have heart problems since 2014 I have been more than 10 time in ER and admitted for one day in 6th floor all the stuff are superb all of them took good care of me. I can not ask for more. Great hospital and very nice people. 5 stars all the way.
hi im lindsay and last year i was really sick with an appendice no one could figure out what it was one night i woke up screaming in pain and my parents rushed me to lgh they told me i was consapaited and were admitting me for a claen out …
I would have provided a 0 rating, but that was not an option.
Re: Dr. Robert Faizon LGH Family and Maternity Medical
I saw Dr. Faizon about 4 months ago for multiple serious issues. He did not read …
The wait time in er is out of control. I have waited over 5 hours to be seen this place place makes waited then the doctors get flustered in er and then just tells you oh you have flu or covid go home sleep it off
This is the 5th time I’ve had to come for surgery hip replacements now. Everyone in the orthopedic wing is very nice but there were problems with both hip surgeries and during my right hip he used a 36 gauge ball and later let me know he …
I was brought in mid-December of 2018 due to self harm by campus police at around 4 A.M. The psychiatric emergency department staff disrespected me by loudly gossiping about me at the nurses station. I was questioned regarding the self harm …
After 1.5 hrs, we left. We are traveling North in our 40 ft RV and unfortunately he doubled over in pain so we stopped overnight hoping it would get better knowing his history with kidney stones. After 24 hours of excruciating pain and …
Was there yesterday for the first time. I can’t say enough how friendly and caring the staff is! I felt comfortable and well cared for. God bless these workers!
I am a nurse and knowing that Lancaster General Hospital is a trauma center and also associated with Penn Medicine, I expected the highest quality of care. However, I have been sadly disappointed on three different visits to the ER in the …
Don’t take anyone with severe covid here. The doctors who observed my loved one essentially refused and argued with my family every day about medication, and every time we tried to get things to her, it took far too long to get them up to her. We are absolutely disgusted.
The staff is very helpful and will go out of their way to help you find your own. They also are very flexible with payment arrangements and trying to help people who don’t have the funds to pay for healthcare. I think that’s one of the …
Husband sent here from a Patient 1st Facility. Doctors spent quality time explaining what was wrong. Nurses were attentive and went above and beyond, printing articles on condition and medicine. The only negative is that only diet soda is …
The worst hospital I’ve ever been too. Worse than hospitals in Afghanistan. Rude staff with subpar care. Didnt clean my wounds/ left dirt and debris in them for hours even after I repeated asked someone to clean them. Didnt give me a …
Went to this ER. No ER rooms/bays available, put up in a litter in the hallway no privacy. Care was good but did not enjoy laying in the hallway in a litter. Lancaster needs another hospital, I won’t go back to this ER. My …
General Hospital in Lancaster PA. In the city. Older but maintained well. Helpful, thorough, and knowledgeable. I had to go here because none of the local area hospitals provided what I needed. I went in a medical transport which enabled me …
This place has gone waaaaay down hill since the last time I was here. Transferred from urgent care and they and they didnt perform all the recommended tests.. just did the bare minimum to get us out the door. The room was filthy.. doesn’t look like the floor has been swept or mopped in weeks. It was appalling.
I had my right knee replaced at the orthopedic wing here at the end of October and my surgery went amazing with Dr. Zartman, and the care and attention I received were AMAZING! Nurses and just everyone wonderful! Ill be coming back to have the other knee done in the summer and I know I’ll be in good hands once again!
Just floored at how I was treated.. Some of the nurses seemed very nice and competent. However, I went there cold completely soaked from falling in the rain. They did nothing, they threw me on a bed and asked if I wanted a blanket, I was …
The wonderful staff here made the visit a lot more pleasant (at least as pleasant as an experience can be when one’s son is getting surgery!). Special thanks to our nurses Chris, Amanda, and Russell and to Heidi, John, and Kay at the Sunlight (?) Information Desk for making it a good experience.
My daughter was admitted to the hospital and they had to operate on the appendix. The nurses of the third shift did not give her good attention. They treated her very badly. My daughter was in depression, the one in charge of bringing her …
I have worked in previous hospitals that I really had a hard time enjoying. I absolutely love working for LGH. I was heartbroken to see so many bad reviews about this hospital because I find it so wonderful. For my work (PtCA), I float …
As a caregiver of someone who has been battling stage 3 cancer for the past 3 years, I have spent a lot of time in hospitals and emergency rooms. This is my second visit to this er this year and ever. We have had to wait longer in the …
I was transported to LGH by ambulance. I was in ICU for about 6 days. I recieved good care. It was when I was moved to the 4th floor, things changed. The day shift was very good and attentive . The night shift was horrible. After 2 days …
Waited for over 2 hours in an empty waiting room finally got called back to see a doctor, got medication waited another hour for the doctor to come back and check on us and another hour after to get discharged. This was a fairly simple visit that went on for 4 hours.
I took my father out of there and vowed never to return. The case managers taunted, tormented and harassed my 93 year old father who is a WWII veteran and scaring him into thinking he would lose his house and have to pay $4000 a day for …
In the past year my mother has made several trips to Lancaster General Hospital and we have been impressed every time! Most recently she was admitted to the critical care unit where she received around the clock monitoring and care. We …
So many bad experiences…
I went in there for a stomach problem and they saw I hurt my knee, so they took care of that instead. Sent me home without checking my stomach. Went in again …
I was in the CDU part of the ER last night. Had an awesome team of caregivers that included a young lady named Anna who I was fortunate enough to have as my nurse. She was phenomenal! The entire team was friendly, caring, helpful and just …
This is a hospital I trusted for everything. I went in for a normal mental hospital visit and let’s just say you should not trust your children, son or daughter to this kind of treatment. You don’t know what happens in their silent rooms before they place you in your respected hospital stay. Go somewhere else.
My son was admitted to Peds on 8 Fredrick and i want to say that everyone on the floor was extremely respectful and attentive.. They not only attended to son but made sure to ask me if i needed anything and provided coffee when needed!! The …
Penn Med/LGH is the most excellent hospital that I and my family have ever experienced. All doctors, surgeons, nurses, PA’s and all staff are experienced, compassionate, caring, friendly, helpful and go out of their way to make sure …
I have been seriously IMPRESSED with this busy hospital! I like the buzzer thingy for waiting, reminds me of the steakhouse. However, this is no steakhouse! Lol! But in all, not a long wait like we expected. The staff was very …
Initially I did not have a problem with waiting over a month for a pediatric appointment for my kid. After taking all of our insurance information when we made the appointment, we show up a month later to be told they do not accept his insurance and we would pay out of pocket. What a mess of an organization.
I had an auto accident that broke my tibia in three pieces. The ER took me in less than 5 minutes as a priority. The trauma orthopedic surgeon treated me with pain killer and spline etc. Since there was no blood or cut outside, internal …
ER wait TOO LONG. Honestly. Waited 9 hours with my 87 year olds mom so she could have an infection looked at, but we finally left after 9 hours without being seen. I don’t know how the staff does it day in and day out. They are so overwhelmed with patients they don’t care anymore.
Very pleased with the ER last night. My mom fractured her pelvis and had to be admitted last night. The care she received in the ER was quick and compassionate along with professional. As a RN I am a bit critical but have no reason to complain. I hope the experience from her on out is as positive.
The system in this hospital is flawed. Doctors are great, patients show progress at a steady but decent rate, but honestly, the nurses and employees do a terrible job. I was helping watch a family member, who was in the intensive care unit, …
6th Floor, North has an amazing group of individuals. The doctors, nurses and staff were compassionate, knowledgeable, and empathetic. It is relieving to be at a place where you feel safe. Also the staff on the 2nd floor check in were very pleasant and welcoming.
I had surgery here on July 30th and I was vrry impressed of how clean this hospital was and how quick and caring the nurses are. I couldn’t have picked a better hospital! The anesthesia crew that were part of my surgery actually were well …
I was always so proud of working for LGH, imagined I would work there until retirement. LGH broke my heart because I would not comply getting an experimental gene therapy injected into my arm to keep my job. Psychopathic tyrants.
Behavioral Health (a.k.a. Mental health) department needs a complete overhaul. I have been several times with my family member over the years and never had a positive experience. The staff are lazy, judgemental and unprofessional. I would …
My husband and I were hit by a drunk driver last night at 8pm. I have a concussion and whiplash and my husband has three fractures in his spine. We have yet to be admitted to a room and we’ve been actively denied requests for food, water, even an IV. It’s now 6AM and I haven’t seen a doctor since we were admitted
Was taken to the emergency room a few nights ago. I highly recommend staying away! Place was disgusting! Dirty and no one was cleaning the wheel chairs they used to take people back to the rooms from the waiting room. There poop on the …
Dropping from 2 stars to one (update). 2 personal experiences here were both beyond horrendous and I also know of missed cancer (“we got it all”), inferior procedures being recommended (2021) on more than one occasion in my immediate …
My girlfriend is currently admitted due to pancreatitis. Some nurses care most of them don’t. Doctors barely care. She is in excruciating pain and they continue to cut back on meds. They don’t listen to the patients. I advise going else …
My Grandma was admitted to the hospital yesterday (she is okay!), and I have to say that the nurses and staff that have cared for her so far (Oksana in the ED and Mark float pool I-ICU) have been INCREDIBLY amazing. …
The hospital itself is decent nurses are attentive and rooms are clean, however I had a big problem with the billing department. My husband has a lot of medical bills and he has to set them up on payment plans because obviously can’t afford …
Drs don’t want to deal with new medicine and staff not great with billing and paperwork. They don’t answer messages from pharmacy so all prescriptions need to be called in and just hurry up and wait for us to do our job. Worst drs office I’ve ever been a part of. But everyone is so nice . Very different
Records from this place that are over a decade old just showed up in my LGHealth account. Thanks to the diligence of a nurse at a satellite specialist location. A now decades old health issue becomes blatantly apparent to me and my family …
The people of Lancaster General Health are crooks at the most despicable level. Their financial department will intentionally mislead consumers to financial ruin as they line their pockets. If you want to see a microcosm of all the failings …
Waited over 8 hours with heart attack symptoms and never saw a doctor, so we risked it and left. If the nurses weren’t so knowledgable and experienced I would give 1 star. I’ll go to McDonalds for medical attention before I go back here
Had a Cat Scan at Parkesburg Urgent Care last Thursday. My doctor has yet to get the results. I have been in pain all week. Not my idea of quality medical care. But my insurance will get billed.
My mother’s level of care in the hospital was very good; however after care upon discharge was sorely lacking. She was put on diabetes medication that she never took before and we were sent home with a paper telling us what symptoms to …
Went into the Emergency room at 6AM and at 6:02AM I was being treated. The Receptionist, Nurses, Attending Doctor and MRI Operators were fantastic. Very professional and personable. I couldn’t have had a better experience. It’s great to know that if I need them, I have an excellent hospital nearby.
Sorry was just there again, covid related after a previous covid related critical family member. This place is terrible. No separate care for covid vs non. Drs weren’t even up to date on the brand new treatment they just received. After …
These dedicated, professional, caring people, are the best! Inspite of the any impatient and difficult situations, the employees com throu to give the best the can.,every time, 5 stars to all employees *****! …
My husband was admitted for heart failure at 40. The ICU nurses Emily and Jordon were so amazing. The Dr. For cardio were supportive informative and paitent. I could not have asked for better care for my husband. Even thru the stress …
The receptionist and triage nurse were very polite. However, we arrived to be treated for a broken nose and waited over an hour. There were only 2 other patients in the waiting area ahead of us. Another patient who was waiting, seated front …
The care my father had received in all departments is best described as caring, compassionate, upbeat. I’m grateful for all that have impacted our lives on this difficult journey.
Admitted my mom for heart related issues. came in at midnight friday, the heart doctors wont do the procedure till monday (almost 3 days later). Their saying her condition is life threatening….WHY WOULD YOU WAIT ALMOST 3 DAYS TO FIND OUT …
Lancaster General Hospital is the worst hospital ever! If I could give 0 stars I would! The staff do not care about the patients well being. Mentally or physically. Instead of addressing issues they would rather call an incompetent security …
I took my wife to the emergency room because she e as having severe abdominal pain for a couple of hours. We checked on and we’re asked to have a seat. My wife was writing in pain and vomiting while in the waiting room. After an hour of …
Pediatric wing the nurse for the most part were absolutely amazing we but must say we loved the 3rd shift nurses . My son was there a week and we were pleased how it went
After spending 3 days here with a loved one I can honestly say that unless you are in imminent danger of death and it’s the closest hospital, go elsewhere. All these one star reviews are well earned.
This hospital will violate patients rights by continuing to administer medication even when you continue to tell them you do not want to be treated by their staff. They actually had their security team hold me down while giving me shots in …
HORRIBLE SERVICE! I brought my 12 years old in she was so sick and she couldn’t walk. We sat for over 4 hours. No lab test or anything. It was almost 1 am. We decided to get up and leave. They told me that they need to verify …
They misspelled my name in the medical records so now I do not have access to pay any of my bills or see any of my medical information. They refuse to do anything about it to get this changed. They also had the wrong address for me. I don’t …
Your hospital is a joke. Six hour wait time for an emergency? At that point you might as well just turn this into a morgue. What is the point of calling yourself a hospital with an emergency room when you can’t process things in an …
I just read an article about an elderly lady that needs treatment but Lancaster General won’t accommodate her disability. Came to this page to look at reviews and I’m not surprised at the rating. Just another substandard hospital with a bad …
Hospital room had some bad dirt spots. Staff was friendly though. My wife got discharged at 6:30 pm. I never experienced that late of discharge. I believe staffing shortages affected are to blame.
Staying in this hospital is like staying in a war zone. I was in the ER for a little over 4 hours, 1hour in the waiting room, and just over 30 minutes with an actual person attending to me, spread out throughout my stay. After a while, a …
My grandfather is getting a 12 hour brain surgery
. My mom asked the surgeon if I could come in surgery day just to SIT in the waiting room. Not go back or communicate with anyone but just sit with my mom. …
Doctors are completely incompetent and don’t care about patients not sure if they just printed off there certificates or not or drawn with crayon, better off going to upmc
LGH has to be the worst experience I ever had. I’ve been there twice in one week first time sent me home with medication for abdominal Pain which did not work. Came back 2 day later took x-rays of stomach ,wanted me to take more blood …
Total knee replacement Jan 2021. Surgeon was wonderful. Hospital is pathetic. A different nurse every 3 hour pumping unwanted pain meds in my IV. No continuity of care. Scan bracelet, give pills. The phone in my room was ringing off the …
Worst hospital I have ever had the misfortune of being stuck in. I should’ve written this review a long time ago, honestly. Every single experience I have had here in over an entire ten years of interaction as both patient and support …
My first visit to this hospital having chest pain in the middle of the night. The emergency room staff literally saved my life that night.
On top of that the entire staff, every person I interacted with, were simply …
My dad had surgery there a couple of times. He was home and was in alot of pain. He went to the emergency 4 times this week. He was in tremendous pain everytime screaming and yelling and instead of helping him, he was told to keep it down. …
My 4yr old son went into the er with a suspected broken wrist. Before my husband could finish registering, there was the nurse waiting for him to take him to triage. With in 15 minutes they did the xray. They put a sugar cast on him, and …
I would say overall I give four stars due to the tests they run to rule out anything serious. I have had excellent visits and I have had poor to fair visits. Today definitely was not one of my better ones. I was expressing my frustration …
Currently going on hour 7 of sitting in the ED with Appendicitis, they took my blood and checked me in an within the first hour… Been sitting in agonizing pain since. If you’re have any sense of urgency do NOT come to LGH emergency department.
Most of the nurses are top-notch medical providers. Most. The hospital administrators and people of questionable care management, however, are terrible. They lie to patients. They lie to patient caregivers. They violate the Medicare patient …
Skilled and compassionate care is what I experienced during my entire stay at LGH. My excruciating ankle trauma was systematically analyzed by a skilled staff of doctors, nurses and other professional employees. …
If I can give zero stars I would at this moment I’m in the ER I am under a tremendous amount of stress and my health is not as it should be. I was intimidated and left to feel that I was not welcome here at this hospital. To be honest I’ve …
My experience with Lancaster General through Franklin & Marshall College was the singular most triggering and traumatizing interaction with a health provide I have EVER had. I did not receive any attention and was placed on a gurney in the middle of a hallway for over 4 hours.
The second shift nurses on the 5th floor saved my life. Never quit on me. I give the crews on the 5th and 6th floor 5*’s.. I spent 2 days on the 6th floor In ICU and they stabilized me and then I went to the 5th All total I spent a week with the greatest care givers. My deepest thanks to Christine Martin and Jennifer Mack. My hero’s
The rooms for Emergency to see the doctor are disgusting ..dirty disgusting room it smells like a urinal. I was afraid to sit or touch anything around me.I will never go back even if you paid me.
Treatment was inhumane to say the least. Expect a heavy dose of opioids and the very minimal amount of care to address your issues. If you have insurance and they can threaten you with the choice of death vs unnecessary expensive medical …
This is the second time in the ER that I left with my husband.
The wait time in the ER is absolutely ridiculous. First time we waited 2 1/2 hrs and were told that it would be at least another 2 hrs. We were sent to ER by …
When a parent that has dementia in a room and the other parent with them has been awake for 24 hours after being in ER; they won’t let you stay with parent with dementia because it’s not visiting hours? So the other parent can remain …
The room in the ED had not been cleaned from prior patient. The NP was great (only reason 1 star) and was on the ball, had reviewed an earlier MRI, agreed no further tests. Then RN, Mindy then told us we should have brought results with …
We came into the emergency room with our 1 year old having trouble breathing at 3am. The staff was very attentive and responsive to our concerns. The facility was well equipped and the emergency room team was very caring, from registration, …
Went there for a really bad sinus infection, my kid was in a bad shape. They gave him pills for nausea and vomit… these drs and hospital are a totally joke.
My husband was sent to the ER by his doctor after being diagnosed with blood clots in his right lung on Monday January 3rd. Well, while in the ER and our kids living in another state, I was on my phone different times keeping them in the …
If you have a choice, go to Hershey hospital, they closed down better hospitals then the general, the nurse’s think their at a pep rally,a hospital is supposed to be quiet!!!!!!!
Worse expierence at a hospital ever.whent in with severed back nerve pain.check me in doctor put order for ct,rx ray.they said i was on some kind of list to get me in sooner.send me to the waiting room where no place to laydown(cant seat …
Was at family medicine, new Holland, la and the doctor,joyce a valeas was very very ,very ,very rude.and very unproffesion she ,even accused to me that someone was stealing some of my meds,which I know is not true,made me bring my meds …
I had sprained my ankle and we went to urgent care and they said we should come here since at the time they were only treating covid patients so we came here and had to wait for like an hour then went un and waited like 20 minutes just for …
A Friday night i had kidney stone pain that got to a 9/10. They brought me in within 5 mins of checking in. I was in and out of the ER in less then 4hours and was taken care of very nicely.
Dr Butch Purple hair in the ER is a mean horrible person. No bedside manner and is rude to her staff and patients. Amazing that people so rude can keep a job leading people by such a poor example.
Mistake on my bill went to billing dept in Lancaster General on Duke st. Was treated so bad. The lady wouldn’t even try to help me. Couldn’t even explain she kept cutting me off. Still don’t have my money back.
went here on monday to get my back and ankle looked at, mind you i have all my covid shots and boosters. I get home fall asleep and wake up to me having covid! Whoever “cleans” this hospital needs to be fired asap.
How do you redo the entire hospital to STILL be the worst hospital within a 100 mile radius! All they care about is getting patients in and out. The doctors are pathetic. Avoid this hospital at all costs, make the drive the Hershey.
Like most things in life everyone has an opinion about their experience. It’s tough rating Healthcare when you’re being cared for something you’d otherwise rather not have but that doesn’t warrant negativity when writing this review. …
Son has been in the ER for 8 hours now with an open wound packed woth gauze. Had a surgery a week ago at same hospital and it ended up getting infected. His fluid bag has been empty for 3 hours now and not one person has been back here to talk to him or give him water.
Our son was taken to LGH six months ago after a motorcycle accident. The Trauma Unit and all the doctors, nurses and other help were wonderful and caring! Taking time even though they were so busy to answer questions. It was nice to have …
This company announced a gift for the employees (historically a small gift card) and then days later send a bulletin announcing they were revoking those gift because of “economic hardship”. Every single red cent went to the admin bonuses. …
This hospital needs shut down. The ER is worthless at best. You’re lucky if you even see an actual Dr or get any true care. It’s appalling they’re allowed to function like this. What an absolute shame.
John Herman, CEO of LGH just announced that the hospital will not be giving holiday bonuses and gift cards that they had previously announced that they would give to the staff. This also is after announcing that they will discontinue paying …
The pharmacy is anything but convenient. Tell me what sense it makes to have a script sent in by a doctor but not filled until the patient calls to say they want it filled. Thank the lord I’m only on life sustaining medications that I can’t miss. How LGH and its partners have anything but endless malpractice suits is beyond me. Terrible.
My family has been coming here since the 1940’s. Everyone here is
compassionate, caring, and willing to listen. I am the daughter/sister with 800 questions …
i come in after a car hits me on my bicycle. i give them an insurance claim number that was given to me by the local police. they don’t do any MRI scans even though i have very obviously suffered some kind of traumatic brain injury. they …
This hospital throw my mentally handicap brother out on the street with absolutely nowhere to go. They called me when was there for a few days and wanted to check himself out and clearly told me he was not capable to makedecisions for …
Here’s the facts I went into the ER because of complications and these so called humans witch means to be humane and humane means to have compassion and these creatures had no compassion what so ever, I never treated these creatures with …
Didn’t give out their usual Christmas bonus that was previously announced (which normally isn’t that much anyway) because of “challenging financial times”. Interesting the memo sent to employees didn’t state that the C-suite isn’t forgoing …
In all the elevators in your hospital is a sign that says, “Shhhh, Silence helps healing.” I agree. And yet in every room are constant beeping of machines that get turned off whenever. Most nurses I’ve spoken to say, “Oh I’ve learned to …
It is unconscionable to leave a patient suffering from dehydration for seven hours in the ER waiting room. They’ve gone to such great expense to redesign the ER just so patients can be more uncomfortable while they are neglected. …
Took my 6 month old daughter here and was sent home two times, finally the third time they decided it was a good time to admit her, she ended up with rsv, pneumonia and a stomach virus. It was so bad they had to put her on a cpap and told …
My grandma,a couple days ago, bent down to get a flip flop and randomly got really bad pain in her lower back. She went to this hospital with my brother, and she was there for 6 hours. My brother and my grandma told me that she was getting …
I recently found myself in the care of LGH. I am so very appreciative of everyone involved with my care. From ED to the doctors and nurses. Even the cafeteria staff. Pre-op to post. Everyone was wonderful and treated me with the utmost respect and dignity. Thanks to all involved and many blessings.
I brought my son at this hospital while he was sick for 2 weeks. The PA her name is (Grace t Hess) was very rude & careless. She gets bothered when you ask her any question. She doesn’t belong to pediatric patient. I mean it. She didn’t …
They were very accommodating on my biopsy. Plus I recently had a five day stay here. Everyone was compassionate, caring and ensured I had everything I needed to get better.
My daughter was in the ER for 12 hours with life threatening BP! They kept telling us there were patients that had more serious problems and had already waited 7 hours!?!?!?! Was that supposed to make us feel better?!?!?! Second shift …
Patient comes in on Wednesday morning with a head injury, Trauma unit great. Move them to a different floor on Friday morning. After talking with a very informative Dr at 3PM, a feeding tube is to be inserted. Six hours later we are told …
This is the breakfast food that was served to my 84 mother while in Lancaster General Hospital/Penn Medicine. She was brought to the hospital presenting Saturday at approximately 4pm with stroke like symptoms. Tell me why it took 4 days for …
Absolute worst hospital I have ever been at. Waited in ER for more than 5 hours and only got to see a physicians assistant & nurse practitioner. Doctor didn’t even give us the courtesy of a “hello”. The ER area where the rooms are is …
Went to ER went through fast
I will NEVER put my care in the hands of those who try to force their employees to vaccinate against their will.
I hope they lose needed staff and patients!!!!
We’re do i start from the front desk to the doctor the nurses were ok ,maybe not they didn’t rap my wife head injury. requiring 7 staples.
Very good hospital. My aunt is in and the facilities and staff are top notch. Highly recommend. Always clean, nice rooms and comfortable for a hospital
The doctors, nurses, cna’s, WHOEVER, need to learn how to read. All of the cafes constantly have to clean up after them. There are WASTE AND RECYCLE areas. Grow UP
I can’t believe in this day & age that there are more resources available that the hospital would send a patient home worse then when they were admitted shame on you LGH.
Great medical care.
I want to thank the staff at LGH for taking such wonderful care of my mother. Staff was very friendly.
Great pharmacy. Nice staff.
Hate this place they double charge me for 727 dollars mammograms without told me.
This is the most poorly mapped hospital. I was looking for dining room #3 for an AA meeting and couldn’t find it. Also when I took the elevator to the second floor, I couldn’t get back on because the doors locked behind me.
This will be my for time at Lancaster General Hospital as a new patient I’m having my wisdom teeth out there I might have to stay the night because I’m having major surgery done on my mouth the oral surgeon is doing bone grafting.
Horrible service. They DO NOT care. Took my husband there for a severe back problem. He couldn’t sit, stand, hardly walk. He paced the lobby for over an hour. They took back a women who came in long after us because she was DIZZY.
Excellent care from ER through to ICU and discharge. Friendly, knowledgeable staff. All concerns were addressed promptly and courteously.
My 4 year old was seen at the ER and admitted for pneumonia. Everyone was so helpful, friendly, knowledgable, and kind. Thank you for making a scary situation, much less so.
Taking good care of my mom who was admitted through the Emergecy Department on Thursday.
This hospital Care is absolutely horrible they never have answers for anything! I definitely don’t recommend this hospital if you want your problem solved
clean
Great hospital! Very helpful staff! I only give 4 stars due to it being in a not so nice town. Other than that, i recommend them if you need medical help.
Visiting is easier at at penatetry I’ve been been accused of idk what ask to leave the door open during visiting more updates on the wY
Worst hospital in the area DO NOT GO HERE
Nurses are great. if you ever get the case worker Amy Flood; ask for another one!! Amy Flood is a TERRIBLE person. Rude and never truly helped.
Very efficient. Everybody was great, kept us well informed of what was going to happen next. Also kept my husband well informed as to how I was doing. Dr. O’Connor also talk to my husband about how everything went which I thought was great that he could take the time to talk to him.
Heart and Vascular department has been nothing but amazing, the nurses are all very caring and attentive.
horrible service.. fell down the stairs cracked my neck but i was treated as though i was there for drugs.. was disrespected by staff a nurse moving my bed scarred my foot on the xray machine. i chose to leave and risk paralysis instead of …
This is the worst hospital around even the patient reps. No one at this facility cares about anything. Your supposed to be helping people not being ignorant asses. So until someone proves me wrong this is by far the worst place ever an penn …
If the Three Stooges had lobotomies and then opened up a hospital it would be a billion times better than the shitstorm that is Lancaster General.
No one seems to think ahead or talk to each other. What they have put my father …
Best Hospital and staff are awesome. Great care.
The English language does not contain enough words to properly express disgust with the socialist agenda and practices that have infiltrated this once leading hospital. Avoid with your own life, or that of a loved one if you are able.
Excellent but for a very few nurses in Neuro Trauma ICU. Dr Bradburn, Dr Dziurzynski and the Excellent Trauma Team saved my daughters life. In 2020. Exceptional care and Excellent doctors. The nurses and staff, the Anesthesiologists …
Do not go here. 10 hours in waiting room and I came in an ambulance.
Need to tell their workers to mind their own business. And stop running their mouths about the patients in the hospital. And going into their rooms with out permission just to be nosey. Yes I said it.
You would think a child with a head injury would go right back to a room. No it’s been almost 2 hours and we are still in the waiting room. Already went up and said something but they still make you wait.
They leave me out to die.after saying my condition is incurable.and everything is ok
Lancaster General hospital is the place to go if you need a hospital. It is clean and the staff is very friendly and helpful.
Basically they kill my mom here. They mistreated her also. Very bad hospital i do not recommend
I there with my best friend cuz he hurt his back at his new job. Very nice place.
Today August 2019 had the greatest doctor ever , he was very caring and had a sense of humor . And when I thought I came to a dead end due to my insurance he stepped in and solved the problem , Hope they keep him around !
This place is horrible. I’ve used this hospital all my life. Time to change. The place is dirty, the care is horrible, and all the staff are extremely slow!
Last year I came in with extreme pain and high fever and they sent me home …
One of your nurses stole our drivers tip money. A customer asked to be called when the driver arrived and said he’s sending the money and tip with one of the nurses. The nurse pocketed the tip money in front of the driver. The driver called …
Caring staff. Clean and pleasant atmosphere
One more example of modern medicine and where it has gone wrong. Things keep getting bigger and bigger! The left hand doesn’t know what the right is doing. I felt like a rat in a maze when I went there. My nurses were awesome but otherwise not impressed.
Have a 30 year history of migraine headaches. Only once before in those 30 years did I seek urgent care for a headache that my migraine medication did not work. Was treated by the ER staff like I was an addict looking for narcotics. …
Phenomenal care. Great waiting areas, amazing cafeteria and food services, even the parking garage is awesome.
Very good hospital and good doctors and a great staff
On July 21st, 2017, on a very hot Friday afternoon, I had the extremely and enormously unfortunate experience in the Medical facility located at 555 North Duke Street, Lancaster, Pennsylvania, in the Lancaster General Health Emergency Unit, …
We need another hospital willing to help the community here. This cannot be it. It just cant. I’m sick of this place, I know they’re probably tired but we are too.
I wonder how many people have died waiting for care here? It is the worst hospital ER I’ve ever encountered.
ER is a joke, if you have an emergency that is not life threatening (or at least you think is not) call an ambulance thats the only way you will avoid 3 to 5 hours wait time, went in today with possibly the worst migraine headache in the …
wonderful pp work there
I wouldnt step one foot in this hospital. Pretty sure the doctors at this hospital got there degree from a cracker jack box. Husband was admitted three times only to be sent home and told he has pancreatitis. York Hosptal admitted two days later and was told within 2 hours cancer on his spine.
Worst experinces(plural) ever. My insurance pays for a free physical per year. Both times they billed as regular appts because i brought up a health concern. Apparently when asked Do you have any concerns?, ask for a list of items you can talk about. Even better yet find a competant health service.
We were forgotten in room 21 in emergency room
For an hour and half,call bell went unanswered for 15 minutes I had to leave my dying sister to find help, …
Never recommend this place on any thing. For any one. Doctors are rude. Nurses aren’t the best of moods. No remorse for those that are in pain.
Dont handle people well like they dont care. …
Employees are friendly and building is clean. Food court offers a good amount of different items.
Son broke his leg during indoor soccer and they took care of him. Never love being at a hospital but they treated all of us well.
Was sent home 6 times from E.R. after coming in hunched over unable to stand up, sit down, lay down, ect. I was in the most pain of my life and they kept saying it “might” be a UTI. Turned out I had an infection in my lung which caused a …
This hospital is a joke. I would never go there
I broke my ankle and needed emergency surgery. Everyone from the doctors to nurses and patient care associates were so kind, patient and helpful. Excellent treatment!!!
This is a great hospital. Everyone is very caring and supportive.
Was just visiting at the hospital as patients are allowed to have two caretakers. Place was always clean. parking is his parking garage is as it would be at a busy place like a hospital. Employees were very helpful
On Sept 16, there was a nurse named Chris on the 5th floor. My mom was passing away and he was there the whole time, making sure that she was comfortable as possible, answered any questions I had, and overall was just really genuine and …
This place is disgusting. Its full of fresh out of school nurses and doctors who got their degree out of a freaking cereal box. They have no idea what they are doing. They dont care whats going on with you, they just want to slap a …
Being kicked out of my room today because they need space have bulging disks in my back that aren’t fixed gave me pain meds all weekend long and ran to a bill in those now they want the room I was lied to was told I was getting a steroid …
The room is no cleaned at all for the prior patient.The service is no good.That the worse hospital is Lancaster County.
Worst hospital to go to when looking for help, I waited in the waiting room over 4 hours with a temperature of 103 and rising. They show no care for human life. Lancaster general is just all looks nothing more. Then when they did take me …
Pretty terrible overall experience. Long waiting times (4 hours there, spent about 25 minutes in an actual room). The “Doctor” came in and spoke to me for approximately one minute. I sprained my ankle VERY bad and they didn’t offer me crutches. Never will I come back here.
The billing department at LGH is absolutely horrible!! I received a bill and paid the amount in full and then got a final notice letter a few weeks later. So I called them and they saw that it was “applied to a different payment plan” so I …
Very friendly MRI staff, especially Denise Hollister. She was very helpful throughout the process from start to end and made my father and us as a family feel welcomed…Although cafeteria cashier was rude and impolite.
Awful came in a lot of pain. The wait was long. Then when they put me in a room the wait was even longer. I came out to ask where the bathroom was the nurses texting, talking looked up and look back down. No may I help you? I stood …
No matter what we come here for, the wait is extremely long. They tell you they’ll be back with discharge papers, then next thing you know it’s 2 hours later and your still waiting. It’s extremely hard to find someone that will listen. LGH just continues to go downhill.
Received bill from LGH dated 9/16/18 for $106.03. Bank sent check on 9/10 but customer service said they only received it on 9/17/18 (Monday) but it was not posted until 9/20 (Thursday). Accounts receivable said I had a 0 balance. When I …
Don’t bring a love one her if they need critical care. My mother died do to lack of critical care no being available here. Only two nurses out of ten were great at thier jobs the rest just were not careing and not trade well GOD BLESS mom
This hospital puts a lot of people through their system. The employees are the best and go the extra mile. I think both visiting hours should be posted somewhere at each floor door where entering and somehow posted the rule about only the …
My fiancee was sitting with my 2 year old son, who was throwing up and had a high fever for THREE HOURS. I called and they didn’t have anyone to speak to me or her to explain why they would allow a toddler this physically ill to suffer that long with NO DOCTOR. Screw this place.
Best Cardiologist and Thoracic surgeon in Lancaster county!!! Hands down best staff and cutting edge facilities!!! Love the Penn Med group and their local level of Excellence. LGH is the county’s premium hospital.
Great place for what they are intended for. Helped my father-in-law after he had 5 strokes in a week then went to LRC for the reminder of the time. He’s doing good now that he’s finally home. Great nurses. Good doctors.
Absolutely horrendous experience with everything associated with Penn Medicine/LGH. Botched billing, failed surgeries, arrogant and obnoxious staffing, incompetent doctors. Forget about it. They’re a total FAIL!!! I dumped all the physicians and moved on to UPMC.
Don’t have enough room for the patients
Doctor told me my numb limb could be fixed if I tried harder and told me I was wasting her time as if I want to be here in the first place. I didnt get taken seriously by staff until I mentioned having a doctor in my family. A few months …
The front desk in the ER was efficient and friendly. The doctor and nurses were excellent – good medical care as well as compassion. We were not there nearly as long as you’d expect an ER visit to last. Quite pleased!
My mother had a knee replacement. Everyone was so kind and caring to All of us!
Our doctors are nurse’s are working hard and overtime so let’s do our job and thank them for everything
While the wait time at the main hospital emergency center has been slow in the past, the care is top notch at the main hospital, health campus/suburnan pavillion, & womens & babies center. But as with all medical care everywhere nowadays, you or your family must be your best advocate in following up with all health care.
Our family came from out of town to be with our loved one while he was in LGH. Concierge were very kind and caring during our time there. The Palliative Care Team was instrumental in the care and support we needed for our loved one and …
Excellent ED experience on Christmas evening. The staff –from front desk, to security (very kind professional security agent interacting with patients of all ages during our evening visit) made a difficult time as positive as could be …
I received excellent care while having to spend a night in the hospital 2 times. Attentive Nurses/doctors that showed compassion.
9 hrs in the Emergency Department and still no test results. I was just told there are still 4 people in front of me. This is unacceptable and ridiculous!!
Was in the ER at LGH on Tuesday night friend was in the hallway on a gurney for 3 hours. 12 nurses wandering around 10 doing nothing watch the computer screens for the 3 hours nothing changed on two out of three. Actually the nurses were …
Staff and DR were excellent. Major problem is dealing with hadicap accessible for the none patient. Parking garage doors had no handicap accessible door on third floor. Today had to take Husband to ER early morn. Where was security. A …
Son had surgery on broken arm. Dr was very helpful and nursing staff was kind and helpful.
The last time I was seen in er, I needed “comfort meds” whilst morphine withdrawal. I was treated with such contempt and disgruntlement. I was polite, patient, and persistent. The doctors I saw were knowledgeable and compassionate. It is the nursing staff that are miserable. But that depends on many different variables.
15+ Phone calls from a fax machine in less than 2 hours!! Someone needs to wake up and figure this out. You’re calling a business number and monopolizing the phone lines. Wakey wakey!!!
Up to 18 calls …
I went in by ambulance to the ER.. I was numb and not able to move waist down. Got admitted next day 2 nurses stood me even though I was a mechanical lift.. dropped me .. for 3 days I asked for x-rays saying my foot was broke.. and they …
It always seems like they are in such a rush with EVERYTHING and care about nothing but making money! Last year in August, my husband had a very serious case of the flu that was about to become pneumonia; with a temperature of 105. He could …
I’ve always had excellent care by the nursing staff and aids .my Drs were great explained things in terms I can understand. The only problem I have is takes too long get discharged iv been waiting 3 hrs to get discharged that’s too when people are waiting for this room.
If you go to the emergency room you must be an advocate for yourself. Do not let them start a treatment unless you know that they have checked the medications you are on against the medications they want to give you. Make sure they are …
Grossest and worst hospital I’ve ever seen awful wait time I increasingly declined while waiting and was not checked on
I just got home. Still with a high fever and oozing puss and blood from my ear. I had to tell them it was my ear or they wouldn’t have know. An ambulance brought me Which was more comfortable then the whole visit I was at lgh a total of 4 …
Doctors get emotional lie on potitions. This hospital is infected. Wouldn’t trust so called help they give.
The Attending Doctor clearly had preferences for certain color patients! White is right. So I know I won’t receive the care I need. I’m here right now. February 3,2022
I agree that the walk in emergency department can use a lot of improvement. A lot. However, a couple of weeks ago my daughter and I got into a car accident. My scalp was avulsed from my skull at the forehead to about halfway back. My …
Best hospital in our area. So glad the staff must be vaccinated for covid. I would NEVER go to a hospital where mandates were not required. Keep up the good work!
I had a big experience at the General Hospital couple times during my two surgeries and it’s not good at all
I was there on 11-11-20 in the OR for a colonoscopy given by Dr. Daniel Connell of Regional GI. I had a wonderful time with staff from start to finish. The front desk, the check in staff member that was in the small glass door room, nurses, Drs., Everyone was absolutley wonderful!! They all had me laughing. Great job!!
I have heart problems since 2014 I have been more than 10 time in ER and admitted for one day in 6th floor all the stuff are superb all of them took good care of me. I can not ask for more. Great hospital and very nice people. 5 stars all the way.
hi im lindsay and last year i was really sick with an appendice no one could figure out what it was one night i woke up screaming in pain and my parents rushed me to lgh they told me i was consapaited and were admitting me for a claen out …
I would have provided a 0 rating, but that was not an option.
Re: Dr. Robert Faizon LGH Family and Maternity Medical
I saw Dr. Faizon about 4 months ago for multiple serious issues. He did not read …
The wait time in er is out of control. I have waited over 5 hours to be seen this place place makes waited then the doctors get flustered in er and then just tells you oh you have flu or covid go home sleep it off
This is the 5th time I’ve had to come for surgery hip replacements now. Everyone in the orthopedic wing is very nice but there were problems with both hip surgeries and during my right hip he used a 36 gauge ball and later let me know he …
I was brought in mid-December of 2018 due to self harm by campus police at around 4 A.M. The psychiatric emergency department staff disrespected me by loudly gossiping about me at the nurses station. I was questioned regarding the self harm …
After 1.5 hrs, we left. We are traveling North in our 40 ft RV and unfortunately he doubled over in pain so we stopped overnight hoping it would get better knowing his history with kidney stones. After 24 hours of excruciating pain and …
Was there yesterday for the first time. I can’t say enough how friendly and caring the staff is! I felt comfortable and well cared for. God bless these workers!
I am a nurse and knowing that Lancaster General Hospital is a trauma center and also associated with Penn Medicine, I expected the highest quality of care. However, I have been sadly disappointed on three different visits to the ER in the …
Changing for the better all the time. The cafeteria is beautiful. Nice prices.
Don’t take anyone with severe covid here. The doctors who observed my loved one essentially refused and argued with my family every day about medication, and every time we tried to get things to her, it took far too long to get them up to her. We are absolutely disgusted.
The staff is very helpful and will go out of their way to help you find your own. They also are very flexible with payment arrangements and trying to help people who don’t have the funds to pay for healthcare. I think that’s one of the …
Husband sent here from a Patient 1st Facility. Doctors spent quality time explaining what was wrong. Nurses were attentive and went above and beyond, printing articles on condition and medicine. The only negative is that only diet soda is …
The worst hospital I’ve ever been too. Worse than hospitals in Afghanistan. Rude staff with subpar care. Didnt clean my wounds/ left dirt and debris in them for hours even after I repeated asked someone to clean them. Didnt give me a …
Went to this ER. No ER rooms/bays available, put up in a litter in the hallway no privacy. Care was good but did not enjoy laying in the hallway in a litter. Lancaster needs another hospital, I won’t go back to this ER. My …
General Hospital in Lancaster PA. In the city. Older but maintained well. Helpful, thorough, and knowledgeable. I had to go here because none of the local area hospitals provided what I needed. I went in a medical transport which enabled me …
This place has gone waaaaay down hill since the last time I was here. Transferred from urgent care and they and they didnt perform all the recommended tests.. just did the bare minimum to get us out the door. The room was filthy.. doesn’t look like the floor has been swept or mopped in weeks. It was appalling.
I had my right knee replaced at the orthopedic wing here at the end of October and my surgery went amazing with Dr. Zartman, and the care and attention I received were AMAZING! Nurses and just everyone wonderful! Ill be coming back to have the other knee done in the summer and I know I’ll be in good hands once again!
I had bi-lateral knee replacement in July 2020!
I received the best care possible ! The nurses on
The orthopedic floor were the Best!! …
Just floored at how I was treated.. Some of the nurses seemed very nice and competent. However, I went there cold completely soaked from falling in the rain. They did nothing, they threw me on a bed and asked if I wanted a blanket, I was …
The wonderful staff here made the visit a lot more pleasant (at least as pleasant as an experience can be when one’s son is getting surgery!). Special thanks to our nurses Chris, Amanda, and Russell and to Heidi, John, and Kay at the Sunlight (?) Information Desk for making it a good experience.
My daughter was admitted to the hospital and they had to operate on the appendix. The nurses of the third shift did not give her good attention. They treated her very badly. My daughter was in depression, the one in charge of bringing her …
I have worked in previous hospitals that I really had a hard time enjoying. I absolutely love working for LGH. I was heartbroken to see so many bad reviews about this hospital because I find it so wonderful. For my work (PtCA), I float …
Most of the people that work there don’t care about there patients.
As a caregiver of someone who has been battling stage 3 cancer for the past 3 years, I have spent a lot of time in hospitals and emergency rooms. This is my second visit to this er this year and ever. We have had to wait longer in the …
I was transported to LGH by ambulance. I was in ICU for about 6 days. I recieved good care. It was when I was moved to the 4th floor, things changed. The day shift was very good and attentive . The night shift was horrible. After 2 days …
Waited for over 2 hours in an empty waiting room finally got called back to see a doctor, got medication waited another hour for the doctor to come back and check on us and another hour after to get discharged. This was a fairly simple visit that went on for 4 hours.
I took my father out of there and vowed never to return. The case managers taunted, tormented and harassed my 93 year old father who is a WWII veteran and scaring him into thinking he would lose his house and have to pay $4000 a day for …
In the past year my mother has made several trips to Lancaster General Hospital and we have been impressed every time! Most recently she was admitted to the critical care unit where she received around the clock monitoring and care. We …
So many bad experiences…
I went in there for a stomach problem and they saw I hurt my knee, so they took care of that instead. Sent me home without checking my stomach. Went in again …
I was in the CDU part of the ER last night. Had an awesome team of caregivers that included a young lady named Anna who I was fortunate enough to have as my nurse. She was phenomenal! The entire team was friendly, caring, helpful and just …
This is a hospital I trusted for everything. I went in for a normal mental hospital visit and let’s just say you should not trust your children, son or daughter to this kind of treatment. You don’t know what happens in their silent rooms before they place you in your respected hospital stay. Go somewhere else.
My son was admitted to Peds on 8 Fredrick and i want to say that everyone on the floor was extremely respectful and attentive.. They not only attended to son but made sure to ask me if i needed anything and provided coffee when needed!! The …
Penn Med/LGH is the most excellent hospital that I and my family have ever experienced. All doctors, surgeons, nurses, PA’s and all staff are experienced, compassionate, caring, friendly, helpful and go out of their way to make sure …
I have been seriously IMPRESSED with this busy hospital! I like the buzzer thingy for waiting, reminds me of the steakhouse. However, this is no steakhouse! Lol! But in all, not a long wait like we expected. The staff was very …
Initially I did not have a problem with waiting over a month for a pediatric appointment for my kid. After taking all of our insurance information when we made the appointment, we show up a month later to be told they do not accept his insurance and we would pay out of pocket. What a mess of an organization.
I had an auto accident that broke my tibia in three pieces. The ER took me in less than 5 minutes as a priority. The trauma orthopedic surgeon treated me with pain killer and spline etc. Since there was no blood or cut outside, internal …
ER wait TOO LONG. Honestly. Waited 9 hours with my 87 year olds mom so she could have an infection looked at, but we finally left after 9 hours without being seen. I don’t know how the staff does it day in and day out. They are so overwhelmed with patients they don’t care anymore.
Very pleased with the ER last night. My mom fractured her pelvis and had to be admitted last night. The care she received in the ER was quick and compassionate along with professional. As a RN I am a bit critical but have no reason to complain. I hope the experience from her on out is as positive.
The system in this hospital is flawed. Doctors are great, patients show progress at a steady but decent rate, but honestly, the nurses and employees do a terrible job. I was helping watch a family member, who was in the intensive care unit, …
6th Floor, North has an amazing group of individuals. The doctors, nurses and staff were compassionate, knowledgeable, and empathetic. It is relieving to be at a place where you feel safe. Also the staff on the 2nd floor check in were very pleasant and welcoming.
I had surgery here on July 30th and I was vrry impressed of how clean this hospital was and how quick and caring the nurses are. I couldn’t have picked a better hospital! The anesthesia crew that were part of my surgery actually were well …
I was always so proud of working for LGH, imagined I would work there until retirement. LGH broke my heart because I would not comply getting an experimental gene therapy injected into my arm to keep my job. Psychopathic tyrants.
Behavioral Health (a.k.a. Mental health) department needs a complete overhaul. I have been several times with my family member over the years and never had a positive experience. The staff are lazy, judgemental and unprofessional. I would …
Use this place as a last resort, even after the voodoo and witchdoctor visits have been exhausted.
My husband and I were hit by a drunk driver last night at 8pm. I have a concussion and whiplash and my husband has three fractures in his spine. We have yet to be admitted to a room and we’ve been actively denied requests for food, water, even an IV. It’s now 6AM and I haven’t seen a doctor since we were admitted
Was taken to the emergency room a few nights ago. I highly recommend staying away! Place was disgusting! Dirty and no one was cleaning the wheel chairs they used to take people back to the rooms from the waiting room. There poop on the …
Dropping from 2 stars to one (update). 2 personal experiences here were both beyond horrendous and I also know of missed cancer (“we got it all”), inferior procedures being recommended (2021) on more than one occasion in my immediate …
My girlfriend is currently admitted due to pancreatitis. Some nurses care most of them don’t. Doctors barely care. She is in excruciating pain and they continue to cut back on meds. They don’t listen to the patients. I advise going else …
My Grandma was admitted to the hospital yesterday (she is okay!), and I have to say that the nurses and staff that have cared for her so far (Oksana in the ED and Mark float pool I-ICU) have been INCREDIBLY amazing. …
The hospital itself is decent nurses are attentive and rooms are clean, however I had a big problem with the billing department. My husband has a lot of medical bills and he has to set them up on payment plans because obviously can’t afford …
My experience was a good one, they help me with my chest pain. When home after my visit.
Drs don’t want to deal with new medicine and staff not great with billing and paperwork. They don’t answer messages from pharmacy so all prescriptions need to be called in and just hurry up and wait for us to do our job. Worst drs office I’ve ever been a part of. But everyone is so nice . Very different
Records from this place that are over a decade old just showed up in my LGHealth account. Thanks to the diligence of a nurse at a satellite specialist location. A now decades old health issue becomes blatantly apparent to me and my family …
The people of Lancaster General Health are crooks at the most despicable level. Their financial department will intentionally mislead consumers to financial ruin as they line their pockets. If you want to see a microcosm of all the failings …
They saved my life!!!! back in Aug, so greatful!!!!:))
Someone who works there posted a picture on their FB story of a large cockroach in their facility and did not report it..
Took good care of us. Easy access to hospital from the garage.
Waited over 8 hours with heart attack symptoms and never saw a doctor, so we risked it and left. If the nurses weren’t so knowledgable and experienced I would give 1 star. I’ll go to McDonalds for medical attention before I go back here
Had a Cat Scan at Parkesburg Urgent Care last Thursday. My doctor has yet to get the results. I have been in pain all week. Not my idea of quality medical care. But my insurance will get billed.
Very nice and organized hospital, and they do look after the patient. But they alienate visitors somewhat.
My mother’s level of care in the hospital was very good; however after care upon discharge was sorely lacking. She was put on diabetes medication that she never took before and we were sent home with a paper telling us what symptoms to …
Went into the Emergency room at 6AM and at 6:02AM I was being treated. The Receptionist, Nurses, Attending Doctor and MRI Operators were fantastic. Very professional and personable. I couldn’t have had a better experience. It’s great to know that if I need them, I have an excellent hospital nearby.
Sorry was just there again, covid related after a previous covid related critical family member. This place is terrible. No separate care for covid vs non. Drs weren’t even up to date on the brand new treatment they just received. After …
These dedicated, professional, caring people, are the best! Inspite of the any impatient and difficult situations, the employees com throu to give the best the can.,every time, 5 stars to all employees *****! …
My husband was admitted for heart failure at 40. The ICU nurses Emily and Jordon were so amazing. The Dr. For cardio were supportive informative and paitent. I could not have asked for better care for my husband. Even thru the stress …
The receptionist and triage nurse were very polite. However, we arrived to be treated for a broken nose and waited over an hour. There were only 2 other patients in the waiting area ahead of us. Another patient who was waiting, seated front …
The care my father had received in all departments is best described as caring, compassionate, upbeat. I’m grateful for all that have impacted our lives on this difficult journey.
Admitted my mom for heart related issues. came in at midnight friday, the heart doctors wont do the procedure till monday (almost 3 days later). Their saying her condition is life threatening….WHY WOULD YOU WAIT ALMOST 3 DAYS TO FIND OUT …
This hospital is awesome and all the care you receive. The nurses and doctors do a great job
Been in older part of hospital..patients rooms small
Lancaster General Hospital is the worst hospital ever! If I could give 0 stars I would! The staff do not care about the patients well being. Mentally or physically. Instead of addressing issues they would rather call an incompetent security …
I took my wife to the emergency room because she e as having severe abdominal pain for a couple of hours. We checked on and we’re asked to have a seat. My wife was writing in pain and vomiting while in the waiting room. After an hour of …
Pediatric wing the nurse for the most part were absolutely amazing we but must say we loved the 3rd shift nurses . My son was there a week and we were pleased how it went
After spending 3 days here with a loved one I can honestly say that unless you are in imminent danger of death and it’s the closest hospital, go elsewhere. All these one star reviews are well earned.
This hospital will violate patients rights by continuing to administer medication even when you continue to tell them you do not want to be treated by their staff. They actually had their security team hold me down while giving me shots in …
HORRIBLE SERVICE! I brought my 12 years old in she was so sick and she couldn’t walk. We sat for over 4 hours. No lab test or anything. It was almost 1 am. We decided to get up and leave. They told me that they need to verify …
They misspelled my name in the medical records so now I do not have access to pay any of my bills or see any of my medical information. They refuse to do anything about it to get this changed. They also had the wrong address for me. I don’t …
Your hospital is a joke. Six hour wait time for an emergency? At that point you might as well just turn this into a morgue. What is the point of calling yourself a hospital with an emergency room when you can’t process things in an …
I just read an article about an elderly lady that needs treatment but Lancaster General won’t accommodate her disability. Came to this page to look at reviews and I’m not surprised at the rating. Just another substandard hospital with a bad …
Hospital room had some bad dirt spots. Staff was friendly though. My wife got discharged at 6:30 pm. I never experienced that late of discharge. I believe staffing shortages affected are to blame.
Staying in this hospital is like staying in a war zone. I was in the ER for a little over 4 hours, 1hour in the waiting room, and just over 30 minutes with an actual person attending to me, spread out throughout my stay. After a while, a …
My grandfather is getting a 12 hour brain surgery
. My mom asked the surgeon if I could come in surgery day just to SIT in the waiting room. Not go back or communicate with anyone but just sit with my mom. …
Doctors are completely incompetent and don’t care about patients not sure if they just printed off there certificates or not or drawn with crayon, better off going to upmc
LGH has to be the worst experience I ever had. I’ve been there twice in one week first time sent me home with medication for abdominal Pain which did not work. Came back 2 day later took x-rays of stomach ,wanted me to take more blood …
Total knee replacement Jan 2021. Surgeon was wonderful. Hospital is pathetic. A different nurse every 3 hour pumping unwanted pain meds in my IV. No continuity of care. Scan bracelet, give pills. The phone in my room was ringing off the …
Worst hospital I have ever had the misfortune of being stuck in. I should’ve written this review a long time ago, honestly. Every single experience I have had here in over an entire ten years of interaction as both patient and support …
Anytime my husband or I have been here I have been quite pleased with the facility in general, and the care given.
My first visit to this hospital having chest pain in the middle of the night. The emergency room staff literally saved my life that night.
On top of that the entire staff, every person I interacted with, were simply …
My dad had surgery there a couple of times. He was home and was in alot of pain. He went to the emergency 4 times this week. He was in tremendous pain everytime screaming and yelling and instead of helping him, he was told to keep it down. …
My 4yr old son went into the er with a suspected broken wrist. Before my husband could finish registering, there was the nurse waiting for him to take him to triage. With in 15 minutes they did the xray. They put a sugar cast on him, and …
I would say overall I give four stars due to the tests they run to rule out anything serious. I have had excellent visits and I have had poor to fair visits. Today definitely was not one of my better ones. I was expressing my frustration …
If I could, I’d give 0. Do not come here!
They are “suppose to” tell you wait time upon arrival. Fyi, mine was 9hrs and …
Currently going on hour 7 of sitting in the ED with Appendicitis, they took my blood and checked me in an within the first hour… Been sitting in agonizing pain since. If you’re have any sense of urgency do NOT come to LGH emergency department.
Most of the nurses are top-notch medical providers. Most. The hospital administrators and people of questionable care management, however, are terrible. They lie to patients. They lie to patient caregivers. They violate the Medicare patient …
Skilled and compassionate care is what I experienced during my entire stay at LGH. My excruciating ankle trauma was systematically analyzed by a skilled staff of doctors, nurses and other professional employees. …
If I can give zero stars I would at this moment I’m in the ER I am under a tremendous amount of stress and my health is not as it should be. I was intimidated and left to feel that I was not welcome here at this hospital. To be honest I’ve …
My experience with Lancaster General through Franklin & Marshall College was the singular most triggering and traumatizing interaction with a health provide I have EVER had. I did not receive any attention and was placed on a gurney in the middle of a hallway for over 4 hours.
Doctors were good. They have nice big rooms and accommodations for family.
But.. …
I’m not a big fan of Hospitals however does have a lot going for it.
The second shift nurses on the 5th floor saved my life. Never quit on me. I give the crews on the 5th and 6th floor 5*’s.. I spent 2 days on the 6th floor In ICU and they stabilized me and then I went to the 5th All total I spent a week with the greatest care givers. My deepest thanks to Christine Martin and Jennifer Mack. My hero’s
The rooms for Emergency to see the doctor are disgusting ..dirty disgusting room it smells like a urinal. I was afraid to sit or touch anything around me.I will never go back even if you paid me.
Treatment was inhumane to say the least. Expect a heavy dose of opioids and the very minimal amount of care to address your issues. If you have insurance and they can threaten you with the choice of death vs unnecessary expensive medical …
This is the second time in the ER that I left with my husband.
The wait time in the ER is absolutely ridiculous. First time we waited 2 1/2 hrs and were told that it would be at least another 2 hrs. We were sent to ER by …
When a parent that has dementia in a room and the other parent with them has been awake for 24 hours after being in ER; they won’t let you stay with parent with dementia because it’s not visiting hours? So the other parent can remain …
The room in the ED had not been cleaned from prior patient. The NP was great (only reason 1 star) and was on the ball, had reviewed an earlier MRI, agreed no further tests. Then RN, Mindy then told us we should have brought results with …
We came into the emergency room with our 1 year old having trouble breathing at 3am. The staff was very attentive and responsive to our concerns. The facility was well equipped and the emergency room team was very caring, from registration, …
Here, the staff is very classy, they have humanity, the hospital is very clean. I very much trust the doctor here because they are good❤
Went there for a really bad sinus infection, my kid was in a bad shape. They gave him pills for nausea and vomit… these drs and hospital are a totally joke.
My husband was sent to the ER by his doctor after being diagnosed with blood clots in his right lung on Monday January 3rd. Well, while in the ER and our kids living in another state, I was on my phone different times keeping them in the …
If you have a choice, go to Hershey hospital, they closed down better hospitals then the general, the nurse’s think their at a pep rally,a hospital is supposed to be quiet!!!!!!!
Worse expierence at a hospital ever.whent in with severed back nerve pain.check me in doctor put order for ct,rx ray.they said i was on some kind of list to get me in sooner.send me to the waiting room where no place to laydown(cant seat …
Just visiting a family member. Room clean. Cafeteria had a nice selection of food. Staff very helpful. Great care by all
Was at family medicine, new Holland, la and the doctor,joyce a valeas was very very ,very ,very rude.and very unproffesion she ,even accused to me that someone was stealing some of my meds,which I know is not true,made me bring my meds …
I had sprained my ankle and we went to urgent care and they said we should come here since at the time they were only treating covid patients so we came here and had to wait for like an hour then went un and waited like 20 minutes just for …
A Friday night i had kidney stone pain that got to a 9/10. They brought me in within 5 mins of checking in. I was in and out of the ER in less then 4hours and was taken care of very nicely.
Dr Butch Purple hair in the ER is a mean horrible person. No bedside manner and is rude to her staff and patients. Amazing that people so rude can keep a job leading people by such a poor example.
Mistake on my bill went to billing dept in Lancaster General on Duke st. Was treated so bad. The lady wouldn’t even try to help me. Couldn’t even explain she kept cutting me off. Still don’t have my money back.
went here on monday to get my back and ankle looked at, mind you i have all my covid shots and boosters. I get home fall asleep and wake up to me having covid! Whoever “cleans” this hospital needs to be fired asap.
How do you redo the entire hospital to STILL be the worst hospital within a 100 mile radius! All they care about is getting patients in and out. The doctors are pathetic. Avoid this hospital at all costs, make the drive the Hershey.
Like most things in life everyone has an opinion about their experience. It’s tough rating Healthcare when you’re being cared for something you’d otherwise rather not have but that doesn’t warrant negativity when writing this review. …
Son has been in the ER for 8 hours now with an open wound packed woth gauze. Had a surgery a week ago at same hospital and it ended up getting infected. His fluid bag has been empty for 3 hours now and not one person has been back here to talk to him or give him water.
Our son was taken to LGH six months ago after a motorcycle accident. The Trauma Unit and all the doctors, nurses and other help were wonderful and caring! Taking time even though they were so busy to answer questions. It was nice to have …
This company announced a gift for the employees (historically a small gift card) and then days later send a bulletin announcing they were revoking those gift because of “economic hardship”. Every single red cent went to the admin bonuses. …
Very nice staff at this hospital but the wait at times can be unbearable.
This hospital needs shut down. The ER is worthless at best. You’re lucky if you even see an actual Dr or get any true care. It’s appalling they’re allowed to function like this. What an absolute shame.
John Herman, CEO of LGH just announced that the hospital will not be giving holiday bonuses and gift cards that they had previously announced that they would give to the staff. This also is after announcing that they will discontinue paying …
The pharmacy is anything but convenient. Tell me what sense it makes to have a script sent in by a doctor but not filled until the patient calls to say they want it filled. Thank the lord I’m only on life sustaining medications that I can’t miss. How LGH and its partners have anything but endless malpractice suits is beyond me. Terrible.
My family has been coming here since the 1940’s. Everyone here is
compassionate, caring, and willing to listen. I am the daughter/sister with 800 questions …
i come in after a car hits me on my bicycle. i give them an insurance claim number that was given to me by the local police. they don’t do any MRI scans even though i have very obviously suffered some kind of traumatic brain injury. they …
This hospital throw my mentally handicap brother out on the street with absolutely nowhere to go. They called me when was there for a few days and wanted to check himself out and clearly told me he was not capable to makedecisions for …
Here’s the facts I went into the ER because of complications and these so called humans witch means to be humane and humane means to have compassion and these creatures had no compassion what so ever, I never treated these creatures with …
Didn’t give out their usual Christmas bonus that was previously announced (which normally isn’t that much anyway) because of “challenging financial times”. Interesting the memo sent to employees didn’t state that the C-suite isn’t forgoing …
In all the elevators in your hospital is a sign that says, “Shhhh, Silence helps healing.” I agree. And yet in every room are constant beeping of machines that get turned off whenever. Most nurses I’ve spoken to say, “Oh I’ve learned to …
It is unconscionable to leave a patient suffering from dehydration for seven hours in the ER waiting room. They’ve gone to such great expense to redesign the ER just so patients can be more uncomfortable while they are neglected. …
Took my 6 month old daughter here and was sent home two times, finally the third time they decided it was a good time to admit her, she ended up with rsv, pneumonia and a stomach virus. It was so bad they had to put her on a cpap and told …
My grandma,a couple days ago, bent down to get a flip flop and randomly got really bad pain in her lower back. She went to this hospital with my brother, and she was there for 6 hours. My brother and my grandma told me that she was getting …
I recently found myself in the care of LGH. I am so very appreciative of everyone involved with my care. From ED to the doctors and nurses. Even the cafeteria staff. Pre-op to post. Everyone was wonderful and treated me with the utmost respect and dignity. Thanks to all involved and many blessings.
I brought my son at this hospital while he was sick for 2 weeks. The PA her name is (Grace t Hess) was very rude & careless. She gets bothered when you ask her any question. She doesn’t belong to pediatric patient. I mean it. She didn’t …
They were very accommodating on my biopsy. Plus I recently had a five day stay here. Everyone was compassionate, caring and ensured I had everything I needed to get better.
My daughter was in the ER for 12 hours with life threatening BP! They kept telling us there were patients that had more serious problems and had already waited 7 hours!?!?!?! Was that supposed to make us feel better?!?!?! Second shift …
Patient comes in on Wednesday morning with a head injury, Trauma unit great. Move them to a different floor on Friday morning. After talking with a very informative Dr at 3PM, a feeding tube is to be inserted. Six hours later we are told …
This is the breakfast food that was served to my 84 mother while in Lancaster General Hospital/Penn Medicine. She was brought to the hospital presenting Saturday at approximately 4pm with stroke like symptoms. Tell me why it took 4 days for …
Absolute worst hospital I have ever been at. Waited in ER for more than 5 hours and only got to see a physicians assistant & nurse practitioner. Doctor didn’t even give us the courtesy of a “hello”. The ER area where the rooms are is …
Experience at the outpatient surgery center went well. Very nice staff and good experience overall, and clean facility. …