I read a negative review of doctor Joy Long and I honestly thing it’s just an angry person. Dr Long is going to be doing a second surgery on me for a different issue, and I would honestly not go to another surgeon if Dr. Long can perform …
I think being more concise about my recent treatment would have helped.
If the P-A wasn’t so rushed for time, would have made a difference in the aftercare issue not fully resolved.
I am very pleased with Dr. Tuckman. He has taken the time to make sure I understand what is needed and what the plan is for my surgery. He is easy to talk with and very knowledgeable. The entire office is very friendly and helpful.
I had shoulder surgery by Dr Perezous last week, I am very happy with my out come. He went over what he found during surgery, he also took his time answering all my questions.
Dr. Long was both compassionate and professional. The entire staff were friendly, efficient and helped me through the process. Despite my sciatica, this was a great experience.
Dr. Porter gave me antibiotics and assumed that I would know that I had a staph infection and his office never informed me of the results. His secretary treated me like I was a drug addict and would overtalk me so I couldn’t speak. She …
Wait time was long but tollerable. As a person who works in a medical office i was disappointed with LOG. The quality of patient care was terrible and obvious they are a medical factory. I saw Dr. Brian Keener for issues with my finger, …
Am very pleased with the surgery and care given me by Dr. Tuckman and staff at Lancaster Orthopedic Group. Dr. Tuckman listens well to concerns and explains procedures clearly. In spite of office sometimes being busy, one does not feel rushed. When with you, his attention is focused on you and your questions. Excellent MD.
The doctor was good and the 1 star above is only for him and the staff in the casting department. Sadly the doctors do not know what the costs of procedures are. So we followed their advise to end up in a trap of total charges over $1000.00 …
I found that PA Travis Homan was very caring , gentle and took time to listen to me any thoroughly answer and explain everything.
The entire staff made something undelightful more bearable 😅 …
We have been using LOG for our orthopedic needs for years. Dr. Bercik did the surgery on my broken ankle, and then to take the metal thing out. The first scar was barely noticeable, and I assume the second will be the same once it is …
Doctor and staff were professional and friendly. I was checked in immediately and taken back to exam room on time.
Doctor Conrad took time with me and I never felt rushed.
Dr. Zartman has performed surgery on both of my hips at the same time. The surgery went very well and I have had no complications four years later. This is one of the best decisions I have made. I would highly recommend LOG for hip or knee surgery if you are considering this.
Call him, “Doctor Hand”
First time patient who appreciates attention to detail that was given and explained very well. He went over x-rays showing the areas that were problematic. …
Leonard Berry is the ONLY person I would allow to inject into my knee! He is the very best at this. Never any pain. Always experience knee improvement. I can’t say enough to positively recommend him to you.
I met The doctor he seemed really nice. Having my surgery October 22nd. I can’t wait because I’m in pain. 2 weeks in I’m walking. Without any help still need to work on my range of motion. But I feel like I get it the football field again.
I had my initial consultation with Dr. Joy Long regarding my shoulder pain. She explained possible scenarios and was patient when answering my questions and/or choices pending outcome of an MRI to be done. Would highly recommend her!
Caring and informative. Dr Long does her best to make sure she’s covered every detail of the issue. I never felt rushed and in the two visits I’ve had she always took as much time as I need to understand my problem. True professional!
For 23 years I have always gotten great care at LOG. Their cutting edge technics and unsurpassed attention to my injury and recovery are just a few examples of what keeps me coming back. This most recent visit allowed me to take advantage of urgent care! I am very thankful for Craig Lehmann PA working that morning. !!
Sat in the waiting for for 50 minutes past my scheduled appt time. No one came out to acknowledge the lateness. The nurse who brought me back dd not acknowledge lateness, either. At least, the Dr I saw did apologize.
I arrived early for my appointment to have time to register and was actually taken in to the exam room before my scheduled time. The nurse and the physicians assistant were very pleasant and efficient. The xray of course was quick and …
Dr Pearth kindly intoduced me to Dr Jackson at my visit. His observations of Dr Pearth wisdom was gratifying. As we bid farewell to an extraordinary doctor we can now welcomme a fine replacement. Good luck and blessings upon both of you.
Dr. St. Onge performed a 3 level spinal fusion on me on 11/30/20. Before surgery he assured me I would experience immediate relief from the back pain I’ve had for almost 15 years and more recently, leg/foot numbness and pain. I was …
I was seen by Dr. Perezous at the practice and I don’t have anything negative to say. The great doctor is very professional and acknowledge the patient with respect and empathy. The same could not be said about some of the staff. When I …
LOG, Dr. Renz and the entire staff at Ephrata Hospital are the finest, most courteous, compassionate, caring, professional, understanding, fun…etc. Not sure what else to say. My experience was awesome. I wish I could list the names of …
Kimberly McDonald-Flood PA provided excellent care throughout my pre and post surgery experience. She worked with my Physical Therapist to listen to and address all my concerns and questions. I have high confidence in her knowledge and experience. thank you
LOG as a whole is a reputable group with many caring professional doctors, nurses, staff. That being said the Granite Run location was a huge disappoinment. At advice of urgent care I was directed to the walk-in clinic at the granite run …
My foot doctor retired and I needed to find another. I checked out this practice because I had shoulder surgery that went smoothly and as promised. Dr. Tuckman has started my treatment with non invasive treatment first and this allows me to learn to know him as well as build my confidence in him and his plans for my health.
I arrived with severe knee pain. I was diagnosed, and treated and on my way in less than an hour. Craig was very personable and very competent. I will highly recommend and thank your group for providing this service
Dr Bercik is friendly and thorough. The entire LOG staff is also friendly and very timely without much of a wait. In fact, once, they had to wait for me as i checked in and used the restroom, when i left, they were calling my name.
Dr. David Kahan, M.D., is a specialist in orthopedic Hand and Upper Extremity Surgery at LOG, and he is exactly the kind of surgeon I think everyone should want. He is obviously knowledgeable and talented but very down to earth; an …
I was pleased with his care for my right shoulder and feel that he takes time to listen and answer questions. He is not in a rush to do surgery if other options will benefit.
Haven’t felt this good for years. Should have made a visit to LOG long before I did. Had expert care. Thanks fo much for helping with my hand problems.
I was checked in right away. I only waited a couple of minutes. My vitals were taken right away. I was xrayed almost immediately.
She posted the xrays. The doctor looked at them. He diagnosed my problem and we …
I had a fractured hip repaired by Dr Keener March 1st this year. I’m healing quicker than I thought I would due to his skills. Both he and his staff are professional, knowledgeable and very helpful at his offices. I’m 69 yrs young and appreciate what he has done for me very much.
I was experiencing great knee pain and was leaving for Florida in three days. I arrived, treated and was on my way in 45 minutes. Great job and wonderful care. Thanks a lot, and now I can enjoy my Trip
I had some ongoing knee issues/pain, I met with Dr. Long for a treatment plan. She was very knowledgeable and discussed the pros and cons of each option. Ultimately, I ended up with surgery and a few weeks of physical therapy. Four weeks …
The doctor presented all the information ,but allowed me to make the final choice. He answered all of my questions so that I could make an informed decision. He did my right shoulder replacement five years ago and I regained full use of my arm. I would not want anyone else to perform the surgery to my left shoulder.
This place is truly like no other healthcare facility! Mainly because of their customer service. I have absolutely loved everyone I have interacted with each and every time I visited through my surgery appointments and PT.
Outstanding Doctor’s, Physical Therapists, Front Desk Associates.
I had a root tear meniscus repair by Dr. Mark Perezous and his Assisrant.
The experience was professional, the guidance and education on rehabilitation …
Leonard has been an awesome member of LOG. His dedication to patient care throughout the entire process has been consistently professional, enlightening, encouraging, and educational. His compassion for truly letting me know I’m on the …
I used the urgent care after work. There was no wait at that time. All staff were thorough and understanding. I would recomend LOG to anyone who needed an orthopedic doctor.
Dr. Joy Long performed a reverse right shoulder replacement for me in the fall. Her attention to detail, professionalism, care, and compassion is amazing! Thank you, Dr. Long, for your continued dedication to LOG and its patients.
I go here for knee injections for arthritis and I know that can be very unpleasant for many people but am very happy with my experience here because the staff is very nice, friendly and professional. My experience has been virtually painless. I recommend Lancaster Orthopedic to anyone who needs this type of service.
The service and the care of the staff and physicians is awesome. I would definitely recommend them. I had my hip replaced and between weeks 4 and 5 after the operation I was walking with limited assistance using a cane, when I walked in for …
Very polite, very professional, very easy to talk to, addressed my problem in a way that fit my needs and my capabilities. Explained everything on a level that I clearly understood. I have been pleased with all of my interactions and highly recommend this practice.
I’ve had a wonderful experience with my partial knee replacement by Dr. Gary Zartman and his highly capable and customer focused team. I had surgery in the morning and was working online in the afternoon. I was physically back to work in …
LOG physicians, therapy team, and support staff provide excellent care for their patients! They are knowledgeable, compassionate, and efficient. We greatly appreciate all that they do for our family and community!
Was seen quickly got ex rays and on my way in 30 minutes! Very thorough explained everything so well. A+ highly recommend them if you need ortho urgent care!
LOG helped me with my torn rotator cuff after I had been misdiagnosed by 2 other offices in the area. I was very grateful that someone was finally listening to me and willing to help me. Dr. Tymon is always professional, answering my …
Lancaster Orthopedic Group is wonderful. They were so thorough and attentive and I felt very taken care of throughout the entire process from evaluation to my care plan to therapy and recovery. Highly recommend!
My visit went well. Not only was the pain addressed but a plan was also put in place to say what will be done next if pain management and PT doesn’t end in a positive result. Dr. Long was professional and very articulate in describing what she saw. Thank you.
Dr. Perezous did another fantastic job on my left shoulder rotator cuff. He had done my right shoulder several months ago and now has done my left. For the first time since my car accident I am feeling good. Derek and his physical therapy …
Excellent service by everyone. Very professional and courteous. I must tell everyone that I had immediate relief of pain in my hip following my injection and am now totally pain free while climbing stairs or going up grades! Should have done this 6 months ago!! THANK YOU TRAVIS!!
Mr. Berry handled everything with knowledge, poise, and very good people skills. I am a retired minister of 43 years of service. For medical folks bedside manner is just as important as for ministers. Yes, I give Mr. Berry a very high mark. He makes know he cares. It is not just a job.
Doctor Peart is wonderful and caring and has very true concern for you not only as a patient but as a person needing to get well and he does a great job to see that you do get well! He’s awesome! …
I was seen in a very timely manner, and the best solution for my care was put into action immediately. All risks vs benefits were thoroughly explained, as well as all questions answered. I truly felt as though I had input toward my care.
Dr. Keener was very informative and explained my options very clearly. He made me feel very secure in making a knowledgeable decision on what steps to take. He was very personable and easy to talk with. Plus the procedure went better than I anticipated!!
Dr. Bercik is treating me for my shoulder. I’ve seen him three times now and each visit he listened to my issues and does not rush me when I ask questions. I have confidence that with his advice and treatment I will be good as new soon in a couple months.
Debbie Byrne
I would love to give this group 5 stars as a whole but I cannot. Dr. Joy Long is very knowledgeable and I am happy with her care, the physical therapist I had was also very knowledgeable and very helpful. However, when being referred to …
First time patient. Everyone was very nice, the office was clean and very little wait time. Saw PA Brian Walters for my foot and ankle. He diagnosed me differently then a doctor I had seen previously and what he says makes so much more …
Dr. Lehman is efficient and thorough at the same time. He is also friendly and helps to set his patient at ease prior to procedures that can be painful. He is skilled at giving steroid injections to the thumb.
Lancaster Orthopedic Group is very efficient and I felt safe even though it is during the pandemic w/covid. I was taken on time and Dr. Long is just the best. She is extremely knowledgeable and to the point for patient to get the most thorough care in a timely manner. Thank you, Dr. Long and LOG.
Dr. Joy Long was excellent. I came in with a broken fibula and felt in really good hands. She genuinely cares about her patients. During my initial follow up visit, I could see her smile when the x rays came back showing I wouldn’t need …
Front staff is very rude. Building lights are like something out of a horror flick, it’s so depressing. I arrived 15 minutes early and waited 45 minutes to be taken into an exam room. Dr. St. Onge did not discuss the findings of my MRI and …
After a diagnosis of arthritis in spine by one doctor and a diagnosis of osteoarthritis in one knee by another at Lancaster Orthopedic Group, I was given injections in my knee and put in physical therapy. I did 3 injections of Euflexxa that …
My husband saw Dr. Kahan for his right hand. The doctor and his nurse, Kim, were outstanding. This is the third doctor my husband has seen at the Lancaster Orthopedic Group and all three experiences have been wonderful. We highly recommend this group.
Travis is so relaxed, informative and gentle I feel very relaxed myself when recriving my steroid shot every four months, which I barely feel. A routine I don’t mind at all.
Julie was awesome. She is practical, down to earth and made my first knee aspiration a lot less intimidating than it could have been. That needle looked HUGE! While I don’t know yet why my knee is in distress, Julie made me feel a whole lot better with the process of diagnosing it!
The entire staff was very welcoming and friendly. I felt like I had known them forever. Dr. Zartman was very conservative in his recommendation, which is exactly what I wanted. He didn’t try to push anything I wasn’t ready for. Awesome experience!
Not every visit with a provider goes as you expect, but the staff at LOG, particularly Megan in this case, helped me find a solution that maintained the integrity of the practice and met my needs in a timely manner. I really appreciate all of the extra effort I was shown.
Our first meeting. Craig was prompt, attentive and patient. Explained my condition and what options were available. I felt comfortable. Procedure was not pleasant but was forewarned. A day later I have immediate pain relief and confidence that my condition will improve.
Travis is first rate — pleasant, friendly, and smart. Dr. Zartman did my knee replacement and things went very smoothly. I’m doing quite well and my recovery is going fine.
Good experience with Dr P. Knee surgery went well with very little pain afterwards and during recovery. He was very cautious as to getting me back to normal and provided a great physical therapy plan that took four months but was a good gradual plan that didn’t risk any failure of the repair. Back to normal with great results.
So thankful for the Urgent Care! My husband and I both had to use it recently and the experience was definitely less stressful than going to the ER! Everyone was was so friendly and the care was excellent!
Dr. Tuckman is absolutely amazing! What an amazing staff of thoughtful, genuine and caring professionals. I appreciated his patience in explaining things in detail and the blanketed feeling of reassurance he instilled during my recovery …
Craig was very thoroughl and made me feel very comfortable and we’ll taken care of even with the extreme pain I was in.
He explained everything that he was going to be doing, and what to expect. …
I find Len Berry excellent. His ability to explain issues and what course of action is second to no one. I would certainly recommend Len and his ” Boss” to anyone.
Everyone at LOG have been so amazing. Dr. Troxell and Julie Adams, PA are wonderful. They are so responsive and always available to answer questions, before, during, and after my knee surgery. I trust them implicitly! Their knowledge and experience are “5” stars!!! The whole staff are always so welcoming and personable!
Dreary morning..large sign, easy to enter from granite run road…would of liked more handicapped spots..lobby area was clean and spacy, which allowed plenty of area for registration. PA assistant who first interrogated me was pleasant …
A positive experience! Everyone I encountered was knowledgeable, helpful and kind. My P.A. is an excellent giver of shots. An injection in the knee is not on the top of anyone’s list, but he talked me through it. Highly recommend.
Everything about my experience was excellent! Friendly, prompt, efficient, and thorough, from the front desk to the Doctor and his assistant. All of my questions were addressed and answered in terms I could understand. Treatment was top notch!
PA Travis Horman treated me yesterday for a concern that has recently arisen after a total right knee replacement 2 years ago. His care was excellent – thorough and informative. Travis was very personable throughout the examination and …
Excellent staff! Everyone is helpful and willing to do what is best for the patient. You are treated as any patient would want to be treated! Never rushed, the Doctors take whatever time is needed to explain the best treatment plan. A great group of Doctor’s and staff at LOG!
The nurses and others were very friendly. Dr. Conrad is probably a good doctor but needs a little help on visiting time with his patients. I was called back in after being there a week ago. The message was they found some problem with my …
I have been going to LOG since I started having problems years ago. I will not go anywhere else.
Receptionists are very accommodating and very understanding. …
Dr. Mark Perezous, MD and his physician’s assistant Len Berry are both great to work with. Dr. Perezous did a great job repairing my torn meniscus back in 2018 on my left knee. I had a very fast recovery from his minimally invasive …
I will still use LOG as my ortho provider because my past experience with them and some of the Doctors has been positive. However, the last 2 appts with the PA’s and rad tech has been a negative experience. Because of their attitude towards …
The sheer angst of fracturing your shoulder in an accident is enough. Dr. Bercik and the entire office was amazing. It’s easy to get an appointment
and the office wait time was less than 5 minutes. Everyone I came in contact …
Craig Lehman was AWESOME!!! Excellent bedside manner; caring; humorous; very informative and provided patient education about diagnosis and treatment options! Allowed multiple opportunities for patient questions! I will be choosing to see him again for this ongoing issue! I recommend him very highly!
The doctors are fine and do their best to help. The logistics of the actual office are the worst I’ve ever experienced. I have never, not even once, received a return call after getting to their voicemail, despite their promise of getting …
I found Dr. Bercik to be very personable, and he presented all options to me in a way that was understandable. He also told me I did not need to make a decision immediately and could take time to think about things.
I had to come to this facility after multiple unproductive visits to the other orthopedic facility in Lancaster. The staff was extremely helpful. They heard me out fully to gain a comprehensive understanding of my injury. They prioritized …
Julie was pleasant, engaged by listening well and answering my questions. The cortisone shots she gave me stung a little more than usual and left a burning sensation but today that burning has subsided. Expecting improvement of range of …
The team was friendly and very nice to deal with. They made my experience fun and I felt welcomed all things considered. LOL
I know it’s a cost thing but you need to get camo as a color option. Haha!
Thank you and keep up the great work!
Dr Long is an exceptionally talented surgeon. She is very thorough and addressed my issues. She takes the time and is genuine in her concern for my quality of life. My surgery repaired my injury and my recovery went very well. Thank you Dr L!
I had a good experience with the doctors and nurses. Everyone was very kind. The reason for the single star is simply because dealing with the office and any paperwork that needed to be done was a nightmare. First incident was when I turned …
Dr. Lehman was very kind ,caring and very informative. He explained step by step and has a great personality.
I would also like to say this office staff and assistants are great. …
I have seen Craig Lehman, PA-C multiple times through LOG’s Urgent Care. He was always so gentle and truly showed that he cared about my Health Issues that he was addressing. …
The doctors here are good, but after the second time of being told to reschedule a follow-up appointment, I decided it is not worth going back. I understand that scheduling surgeries after Covid is important, but apparently out-patient …
Dr. Long was very thorough and personable. She took the time to listen to my objectives and assist me in settling on the appropriate treatment plan for me. I would highly recommend her!
I was seen by Craig Lehman at urgent care. He was so knowledgeable, kind and he gave his time. I didn’t feel rushed with him at all… Nice people at LOG 🙂
I must say, I love LOA, Dr long, Rach, and the entire office at Granite Run. Never any bad experience and I go every 3 months to get my knees injected and twice a year for my gel injections( hurt like heck). Dr. Long always take her time …
Adrienne was very courteous and professional as she explained to me what the next steps in the healing process would be. My questions were answered so that I understood what was going on. I appreciate the care that I have received from LOG physicians in the past and now add Adrienne to that list.
I recently had extensive rotator cuff surgery (3anchors inserted) performed by Dr. Bercik who is part of the LOG group. He did an excellent job with my surgery and I surprisingly had little to no pain within three days post surgery which is …
Dr. Keener fixed my broken finger then later did an ulnar nerve release. I loved the way he doesn’t push you into anything. Everything was absolutely painless and he’s very patient. I have absolute confidence in him and my experience with everyone from the receptionist, nurses, check out and PT were beyond what I would’ve expected.
My appointment at Granite Run LOG (4/11/22) went smooth. KELLY at check-in was pleasant and professional. My total check-in time was less than a minute. Thanks KELLY. …
This is the best facility I’ve been to for physician care and physical therapy, and it’s not close. Craig and Amber are amazing people and I’m so thankful for them.
I appreciated her patience and expertise. She took the time to listen to how I was actually feeling in order to guide me in the right direction to get relief. Thank you!!!
Erin, along with Travis Homan, PA authorization, was able to treat me knee on an urgent care basis. Between Travis and Erin, their expertise is greatly appreciated.
Not a positive experience. He looked an xray of my knee and said nothing was broken. He stated he would presctibe am anti inflammatory medicine. He did not fo a range of motion..i was to get a brace…they stated they had none that fit…have called 3 times…still waiting
This place is a Veritable Meat Processing Plant whose only motivation is the proverbial buck! Once they are done milking the Insurance / Medicare, you get dropped like hot rock! All one need do is sit in the waiting area(s) for several …
This Orthopedic Urgent Care center was very efficient and professional. From the time I arrived until I had X-rays, a diagnosis and a boot to wear, only a half hour had elapsed.
Procedure went very well. I am recovering quickly by completing the excerices required and the PT needed.
Dr. Long explained the entire stages; from day one; the rotator cup tear, …
Great experience with Travis made me feel at ease with the procedure. Explained every step of what he was doing. I would recommend Tavis to anyone who would need his medical care.
My providers were courteous, knowledgeable, caring and professional. I’m grateful they diagnosed my injury AND treated it immediately! I would recommend LOG to everyone!
Dr’s here are top notch and really know there stuff. But they are always running behind. A week after an appointment insurance said they’d not received request for authorization. Dr Perezous is always running way behind too, although he really does a good job on knees.
Where to park & entrance not very clear. Entering & getting around office was confusing. (Granite Run) Understand their doing construction. Not clearly marked. Check out was short. Phone operator wasn’t pleasant. Nurse & doctor were pleasant. (Dr. Jee)
Great first visit to LOG. Brian took the time to explain next steps and helped me understand how they can help me. Office is under construction so it’s a little crazy. But the people and PAs were great.
I purposely chose to see a new physician, so I had an appointment almost immediately. Was treated with courtesy by all that staff, who were very pleasant. Pleased that staff listen to patients.
I’m sure the people who work here are very good at their jobs. Unfortunately I don’t feel like I got a real evaluation and was just assigned PT. At PT they did basic stretches for 30 minutes and applied heat to my injury. $153 for one …
I highly recommend this group. I was hesitant about going to an urgent care, but the staff starting from checking me in to checking me out was awesome. The were friendly and informative and super efficient. Thank you for getting me on the road to recovery.
Arrived from Texas Sunday night, fell in the middle of the night and broke my hand! Staff was great at LOG! Had to get referral from home doctor to be treated and all went smooth. Craig gave me options on cast or splint for my hand and …
I shattered my ankle and Dr. Tuckman and his assistant were amazing! They both have great bed side manner, and truly care. I am so grateful that LOG was available to do my emergency surgery.
Len was my PA along with Dr. Perezous several years ago for my shoulder and now for my knee. Top notch professionals. Len talks to you in plain language. He is extremely personal and knowledgeable. Would choose him all day every day!
I was very impressed by the level of knowledge, efficiency, and staff abilities under the guidance of P.A. Andrew Murphy. He read the X-rays, listened to my sore shoulder experience, and did physical exam. Finally concluded that cortisone …
Matthew Blanke stepped in to assist Dr. Bercik as he was running behind to provide a needed cortisone shot for my elbow. He was a wealth of knowledge to address all questions, and provided a pain free injection that is working well.
I was brought into a room shortly after my registration and immediately the nurse came in and recorded my complaints. The PA came in shortly after that, did an extensive exam, and gave me a good opinion as to my problem and how to resolve it.
Everyone from the first person I spoke with, (Jennifer, then Kate), to the doctor that assisted me, Dr. Lehman, was exceptional. Welcoming, kind, prompt and skilled. Thank you for your help with my wrist pain.
I was seen promptly. The signing-in, the woman who prepared me and Travis were competent, friendly and efficient. I would highly recommend this office.
Each member of Lan Ortho Group who attended to me during my MRI visit on Granite Run was very friendly. It is nice to see medical staff appearing to enjoy their position & care about you regardless of how long & demanding their day was. I …
Dr Travis is a very caring Dr he explained everything to me as far as my post op total knee replacement what to expect with the healing process, Dr Travis is very easy to get along with he has great bed side manners and he knows how to make …
I can honestly say that I was treated extremely well. Although I was in a lot of pain, I had a very good experience at LOG from beginning to the end. Everyone was helpful and caring.
Yesterday was the day I decided I needed to change Dr groups. LOG Urgent Care certainly secured within me, I made the right decision to leave PSH and come to LOG for my hip. It’s been almost a year and in that year? I’ve had barely 4 hrs of …
Dr. Long and her staff are nothing short of amazing! She genuinely cares and listens to what you’re dealing with and does everything they can to make it right! Highly recommend Dr. Long and her staff!!
I was a patient three times over the years with two different doctors and I called today to see if they take the VA insurance Optum they do not. I think it’s very sad in this day and age for all the people who pretend to care about US …
I had an extremely positive experience at urgent care seeing Kimberly. The whole process took under an hour and I left with a treatment plan and Rx to manage the pain. Will likely skip regular urgent care and come directly to LOG urgent care next time I have a joint issue.
Fantastic experience!!! I went in on a Friday afternoon, and was warned that it was busy and may be a little bit to go through the process. However, quite the contrary! They took me back immediately after filling out my paperwork, a very …
WOW after over a decade of using L.O.G. I can truthfully say how impersonal, unapologetic an unaccountable it has become. I had an appointment scheduled 6 weeks out only to have 3 yes 3 different people call me less than 24 hours before …
Everyone is professional & friendly from the time I enter the building until I leave. Dr Lehmann listened to my complaint regarding the numbness in my fingers & suggested OT. The conversation reminded me of past surgeries I have had & …
There are not enough words of praise for PA Len Berry. Outstanding, gentle, caring, effective are just a few that are applicable. He is everything you wish a provider can be. I wish I could say the same for the attending MD but I believe if you don’t have anything good to say, then say nothing at all. Thank you, Len.
Craig was extremely thorough, professional and explained my treatment in a way that I understood. One of the best PA’s I have ever had for my healthcare! He was so knowledgeable and patient. Highly recommend!
This was my first time seeing Travis Holman. He made me feel comfortable with him right from the beginning of my appointment. Was very pleased with my appointment and will not hesitate to see him again if needed.
Craig Lehman was wonderful with my 92 yr old mom. She fractured her wrist (never had a broken bone before) and was very unnerved and concerned about possibly needing surgery. Craig assured her she would be fine with only a cast. Would highly recommend him!
Travis was very thorough and explained everything as he went along and his nurses and x-ray tech were very kind. He didn’t even hold it against me that I called him “Trevor” for most of my visit until I remembered his name was”Travis”. …
Matt consulted with me yesterday, reviewing X-rays for a problem with my shoulder. He helped me understand what was showing on the x-ray in language I could understand and gave me clear options to move forward. Very positive experience. Every P.A. I’ve met is a good listener and communicator! Thank you, Matt.
Dr. Lehmann was awesome! He checked my son for a possible wrist fracture. Even got him in for an MRI the same day. Has great bedside manor and was easy to talk to. We got good news that it wasn’t broke just a bad bruise. Thanks for getting …
I could not have had a better experience. Dr Jee explained everything, answered my questions, and treated my problem and had a plan for future treatment of my condition. His staff was terrific as well. Very happy patient!
Love this practice and Dr. Long. Office staff friendly and on time.. Honest explanation of what to expect and with surgery for rotator cuff surgery and my 2nd injury with fractured shoulder and we did conservative treatment and thankfully …
Brian answered any questions I had and provided helpful information about what to expect in my recovery from my broken foot. The staff who put on both my cast and then boot provided tips that were invaluable in managing them. I also received printed information that was very helpful.
I have been a patient with LOG since 2007? Treatment is excellent and then when you’re healed and PT is finished you don’t see them again UNTIL the next physical issue years later . All aspects of the appointment were pleasant. My only …
Mr. Berry took excellent care of me. I especially appreciated that he listened very carefully to my concerns. He thoroughly examined my knee and took all of the necessary steps to ensure that I would soon be back to normal activity.
I appreciate the support staff Dr Long has, Rachel is very kind,attentive & she knows her stuff! Dr. Long reexplained my need for surgery clearly and what I could expect if I chose to not have corrective surgery. I appreciated her …
Urgent care was super fast! I was in and out in an hour – which included checking in, x-rays, and meeting with the surgeon. Highly recommend going directly to LOG urgent care if you have a suspect break or joint issue. Save yourself and …
From the moment we walked in we were greeted with so much kindness! Andrew saw us to the room and he was so sweet with my 7 year old daughter! Then Craig came in and again, he was so patient and sweet and made my daughter feel comfortable …
Dr. Joy Long just discharged me after a couple of months of Physical Therapy for a “frozen shoulder”. She was very attentive and professional, explaining the situation to me in terms I was familiar with. It was a lot of work on my part, but the crew at LOG, along with Dr Scott Hess (DPT) guided my recovery in about 10 weeks. Many thanks!
I recently had the pleasure of bring my wife Marjorie to your facility, with a broken wrist. We had just recently moved to Lancaster and were very lucky to find this location. Everything from checking in to the emergency appointment was a …
Entire staff is tremendous! Great facilities. Granite Run location has nice renovations being done. Amber in particular was spectacular. She was very helpful throughout the entire therapy process. Helped me get back to full range in no time! 10 out of 5 ⭐️
I rarely write reviews but this practice always exceeds my expectations. Dr. Perezous and his staff are very kind and attentive to the their patients needs. I needed to be seen on a short notice and they were able to squeeze me in with …
I read a negative review of doctor Joy Long and I honestly thing it’s just an angry person. Dr Long is going to be doing a second surgery on me for a different issue, and I would honestly not go to another surgeon if Dr. Long can perform …
I think being more concise about my recent treatment would have helped.
If the P-A wasn’t so rushed for time, would have made a difference in the aftercare issue not fully resolved.
I am very pleased with Dr. Tuckman. He has taken the time to make sure I understand what is needed and what the plan is for my surgery. He is easy to talk with and very knowledgeable. The entire office is very friendly and helpful.
I had shoulder surgery by Dr Perezous last week, I am very happy with my out come. He went over what he found during surgery, he also took his time answering all my questions.
Dr. Long was both compassionate and professional. The entire staff were friendly, efficient and helped me through the process. Despite my sciatica, this was a great experience.
Dr. Porter gave me antibiotics and assumed that I would know that I had a staph infection and his office never informed me of the results. His secretary treated me like I was a drug addict and would overtalk me so I couldn’t speak. She …
I am disappointed in the communication of expectations for the healing process for my injury.
Wait time was long but tollerable. As a person who works in a medical office i was disappointed with LOG. The quality of patient care was terrible and obvious they are a medical factory. I saw Dr. Brian Keener for issues with my finger, …
Am very pleased with the surgery and care given me by Dr. Tuckman and staff at Lancaster Orthopedic Group. Dr. Tuckman listens well to concerns and explains procedures clearly. In spite of office sometimes being busy, one does not feel rushed. When with you, his attention is focused on you and your questions. Excellent MD.
Everyone I encountered behaved in a professional manner and were very friendly and seemed knowledgeable.
The doctor was good and the 1 star above is only for him and the staff in the casting department. Sadly the doctors do not know what the costs of procedures are. So we followed their advise to end up in a trap of total charges over $1000.00 …
I found that PA Travis Homan was very caring , gentle and took time to listen to me any thoroughly answer and explain everything.
The entire staff made something undelightful more bearable 😅 …
We have been using LOG for our orthopedic needs for years. Dr. Bercik did the surgery on my broken ankle, and then to take the metal thing out. The first scar was barely noticeable, and I assume the second will be the same once it is …
Doctor and staff were professional and friendly. I was checked in immediately and taken back to exam room on time.
Doctor Conrad took time with me and I never felt rushed.
Dr. Zartman has performed surgery on both of my hips at the same time. The surgery went very well and I have had no complications four years later. This is one of the best decisions I have made. I would highly recommend LOG for hip or knee surgery if you are considering this.
Call him, “Doctor Hand”
First time patient who appreciates attention to detail that was given and explained very well. He went over x-rays showing the areas that were problematic. …
Leonard Berry is the ONLY person I would allow to inject into my knee! He is the very best at this. Never any pain. Always experience knee improvement. I can’t say enough to positively recommend him to you.
The best.
Dr. Oliveri corrected a lower back problem a few years ago with surgery and have been pain free since. A miracle. …
I met The doctor he seemed really nice. Having my surgery October 22nd. I can’t wait because I’m in pain. 2 weeks in I’m walking. Without any help still need to work on my range of motion. But I feel like I get it the football field again.
Assistant was very knowledgeable and skilled in his working with me. Did good job explaining what was going on with me.
LOG has courteous, polite caring & helpful staff members from the time you walk in to the time you leave
From start to finish, the appointment was excellent.
I had my initial consultation with Dr. Joy Long regarding my shoulder pain. She explained possible scenarios and was patient when answering my questions and/or choices pending outcome of an MRI to be done. Would highly recommend her!
Julie is knowledgeable and has good suggestions for the next step in my treatment.
My 9 year old saw Craig Lehmann in their urgent care unit. Craig was extremely thorough and noticed something our pediatrician missed. …
Caring and informative. Dr Long does her best to make sure she’s covered every detail of the issue. I never felt rushed and in the two visits I’ve had she always took as much time as I need to understand my problem. True professional!
I appreciate the clear explanations and assistance provided at each visit. Thank you!
For 23 years I have always gotten great care at LOG. Their cutting edge technics and unsurpassed attention to my injury and recovery are just a few examples of what keeps me coming back. This most recent visit allowed me to take advantage of urgent care! I am very thankful for Craig Lehmann PA working that morning. !!
Sat in the waiting for for 50 minutes past my scheduled appt time. No one came out to acknowledge the lateness. The nurse who brought me back dd not acknowledge lateness, either. At least, the Dr I saw did apologize.
I arrived early for my appointment to have time to register and was actually taken in to the exam room before my scheduled time. The nurse and the physicians assistant were very pleasant and efficient. The xray of course was quick and …
Dr Pearth kindly intoduced me to Dr Jackson at my visit. His observations of Dr Pearth wisdom was gratifying. As we bid farewell to an extraordinary doctor we can now welcomme a fine replacement. Good luck and blessings upon both of you.
Travis and staff very friendly and knowledgeable.
Dr. St. Onge performed a 3 level spinal fusion on me on 11/30/20. Before surgery he assured me I would experience immediate relief from the back pain I’ve had for almost 15 years and more recently, leg/foot numbness and pain. I was …
I was seen by Dr. Perezous at the practice and I don’t have anything negative to say. The great doctor is very professional and acknowledge the patient with respect and empathy. The same could not be said about some of the staff. When I …
LOG, Dr. Renz and the entire staff at Ephrata Hospital are the finest, most courteous, compassionate, caring, professional, understanding, fun…etc. Not sure what else to say. My experience was awesome. I wish I could list the names of …
Kimberly McDonald-Flood PA provided excellent care throughout my pre and post surgery experience. She worked with my Physical Therapist to listen to and address all my concerns and questions. I have high confidence in her knowledge and experience. thank you
Great doctor and care specialist thanks DOC and staff 👍 …
LOG as a whole is a reputable group with many caring professional doctors, nurses, staff. That being said the Granite Run location was a huge disappoinment. At advice of urgent care I was directed to the walk-in clinic at the granite run …
Julie was very caring. Made sure you understood what was happening. Explained in layman terms. I would recommend Julie as a health care provider
My foot doctor retired and I needed to find another. I checked out this practice because I had shoulder surgery that went smoothly and as promised. Dr. Tuckman has started my treatment with non invasive treatment first and this allows me to learn to know him as well as build my confidence in him and his plans for my health.
I arrived with severe knee pain. I was diagnosed, and treated and on my way in less than an hour. Craig was very personable and very competent. I will highly recommend and thank your group for providing this service
Dr Bercik is friendly and thorough. The entire LOG staff is also friendly and very timely without much of a wait. In fact, once, they had to wait for me as i checked in and used the restroom, when i left, they were calling my name.
Wait time was short. Very caring and efficient staff.
Dr. David Kahan, M.D., is a specialist in orthopedic Hand and Upper Extremity Surgery at LOG, and he is exactly the kind of surgeon I think everyone should want. He is obviously knowledgeable and talented but very down to earth; an …
I was pleased with his care for my right shoulder and feel that he takes time to listen and answer questions. He is not in a rush to do surgery if other options will benefit.
Personable, obviously very knowledgeable. Explained my diagnosis and care plan clearly. Highly recommend.
Haven’t felt this good for years. Should have made a visit to LOG long before I did. Had expert care. Thanks fo much for helping with my hand problems.
I was checked in right away. I only waited a couple of minutes. My vitals were taken right away. I was xrayed almost immediately.
She posted the xrays. The doctor looked at them. He diagnosed my problem and we …
I had a fractured hip repaired by Dr Keener March 1st this year. I’m healing quicker than I thought I would due to his skills. Both he and his staff are professional, knowledgeable and very helpful at his offices. I’m 69 yrs young and appreciate what he has done for me very much.
I was experiencing great knee pain and was leaving for Florida in three days. I arrived, treated and was on my way in 45 minutes. Great job and wonderful care. Thanks a lot, and now I can enjoy my Trip
I had some ongoing knee issues/pain, I met with Dr. Long for a treatment plan. She was very knowledgeable and discussed the pros and cons of each option. Ultimately, I ended up with surgery and a few weeks of physical therapy. Four weeks …
The doctor presented all the information ,but allowed me to make the final choice. He answered all of my questions so that I could make an informed decision. He did my right shoulder replacement five years ago and I regained full use of my arm. I would not want anyone else to perform the surgery to my left shoulder.
This place is truly like no other healthcare facility! Mainly because of their customer service. I have absolutely loved everyone I have interacted with each and every time I visited through my surgery appointments and PT.
Outstanding Doctor’s, Physical Therapists, Front Desk Associates.
I had a root tear meniscus repair by Dr. Mark Perezous and his Assisrant.
The experience was professional, the guidance and education on rehabilitation …
Leonard has been an awesome member of LOG. His dedication to patient care throughout the entire process has been consistently professional, enlightening, encouraging, and educational. His compassion for truly letting me know I’m on the …
I used the urgent care after work. There was no wait at that time. All staff were thorough and understanding. I would recomend LOG to anyone who needed an orthopedic doctor.
Everyone I encountered were friendly and professional.
Dr. Joy Long performed a reverse right shoulder replacement for me in the fall. Her attention to detail, professionalism, care, and compassion is amazing! Thank you, Dr. Long, for your continued dedication to LOG and its patients.
I go here for knee injections for arthritis and I know that can be very unpleasant for many people but am very happy with my experience here because the staff is very nice, friendly and professional. My experience has been virtually painless. I recommend Lancaster Orthopedic to anyone who needs this type of service.
The service and the care of the staff and physicians is awesome. I would definitely recommend them. I had my hip replaced and between weeks 4 and 5 after the operation I was walking with limited assistance using a cane, when I walked in for …
Very polite, very professional, very easy to talk to, addressed my problem in a way that fit my needs and my capabilities. Explained everything on a level that I clearly understood. I have been pleased with all of my interactions and highly recommend this practice.
I’ve had a wonderful experience with my partial knee replacement by Dr. Gary Zartman and his highly capable and customer focused team. I had surgery in the morning and was working online in the afternoon. I was physically back to work in …
LOG physicians, therapy team, and support staff provide excellent care for their patients! They are knowledgeable, compassionate, and efficient. We greatly appreciate all that they do for our family and community!
Was seen quickly got ex rays and on my way in 30 minutes! Very thorough explained everything so well. A+ highly recommend them if you need ortho urgent care!
Adrienne and Wesly were my team.
Adrienne and Wesley were my team . They got to the problem and fitted me with …
LOG helped me with my torn rotator cuff after I had been misdiagnosed by 2 other offices in the area. I was very grateful that someone was finally listening to me and willing to help me. Dr. Tymon is always professional, answering my …
Lancaster Orthopedic Group is wonderful. They were so thorough and attentive and I felt very taken care of throughout the entire process from evaluation to my care plan to therapy and recovery. Highly recommend!
My visit went well. Not only was the pain addressed but a plan was also put in place to say what will be done next if pain management and PT doesn’t end in a positive result. Dr. Long was professional and very articulate in describing what she saw. Thank you.
Dr. Perezous did another fantastic job on my left shoulder rotator cuff. He had done my right shoulder several months ago and now has done my left. For the first time since my car accident I am feeling good. Derek and his physical therapy …
Excellent service by everyone. Very professional and courteous. I must tell everyone that I had immediate relief of pain in my hip following my injection and am now totally pain free while climbing stairs or going up grades! Should have done this 6 months ago!! THANK YOU TRAVIS!!
Mr. Berry handled everything with knowledge, poise, and very good people skills. I am a retired minister of 43 years of service. For medical folks bedside manner is just as important as for ministers. Yes, I give Mr. Berry a very high mark. He makes know he cares. It is not just a job.
Doctor Peart is wonderful and caring and has very true concern for you not only as a patient but as a person needing to get well and he does a great job to see that you do get well! He’s awesome! …
I was seen in a very timely manner, and the best solution for my care was put into action immediately. All risks vs benefits were thoroughly explained, as well as all questions answered. I truly felt as though I had input toward my care.
Dr. Keener was very informative and explained my options very clearly. He made me feel very secure in making a knowledgeable decision on what steps to take. He was very personable and easy to talk with. Plus the procedure went better than I anticipated!!
Dr. Bercik is treating me for my shoulder. I’ve seen him three times now and each visit he listened to my issues and does not rush me when I ask questions. I have confidence that with his advice and treatment I will be good as new soon in a couple months.
Debbie Byrne
I would love to give this group 5 stars as a whole but I cannot. Dr. Joy Long is very knowledgeable and I am happy with her care, the physical therapist I had was also very knowledgeable and very helpful. However, when being referred to …
He is very professional, explains the problem and how he can address it, listens well.
Staff are very proficient, knowledgeable, and empathetic – especially Travis Homan
First time patient. Everyone was very nice, the office was clean and very little wait time. Saw PA Brian Walters for my foot and ankle. He diagnosed me differently then a doctor I had seen previously and what he says makes so much more …
Dr. Lehman is efficient and thorough at the same time. He is also friendly and helps to set his patient at ease prior to procedures that can be painful. He is skilled at giving steroid injections to the thumb.
Lancaster Orthopedic Group is very efficient and I felt safe even though it is during the pandemic w/covid. I was taken on time and Dr. Long is just the best. She is extremely knowledgeable and to the point for patient to get the most thorough care in a timely manner. Thank you, Dr. Long and LOG.
Dr. Joy Long was excellent. I came in with a broken fibula and felt in really good hands. She genuinely cares about her patients. During my initial follow up visit, I could see her smile when the x rays came back showing I wouldn’t need …
My new boot fits perfectly.
Travis was amazing. Very skillful and fun to talk to!
Great staff!! You realize you are in good hands with these folks.
Very kind and professional
Thank you for your service.
Front staff is very rude. Building lights are like something out of a horror flick, it’s so depressing. I arrived 15 minutes early and waited 45 minutes to be taken into an exam room. Dr. St. Onge did not discuss the findings of my MRI and …
After a diagnosis of arthritis in spine by one doctor and a diagnosis of osteoarthritis in one knee by another at Lancaster Orthopedic Group, I was given injections in my knee and put in physical therapy. I did 3 injections of Euflexxa that …
My husband saw Dr. Kahan for his right hand. The doctor and his nurse, Kim, were outstanding. This is the third doctor my husband has seen at the Lancaster Orthopedic Group and all three experiences have been wonderful. We highly recommend this group.
Travis is so relaxed, informative and gentle I feel very relaxed myself when recriving my steroid shot every four months, which I barely feel. A routine I don’t mind at all.
Julie was awesome. She is practical, down to earth and made my first knee aspiration a lot less intimidating than it could have been. That needle looked HUGE! While I don’t know yet why my knee is in distress, Julie made me feel a whole lot better with the process of diagnosing it!
I highly recommend LOG & Dr Zartman. I had a very favorable experience there
The entire staff was very welcoming and friendly. I felt like I had known them forever. Dr. Zartman was very conservative in his recommendation, which is exactly what I wanted. He didn’t try to push anything I wasn’t ready for. Awesome experience!
Not every visit with a provider goes as you expect, but the staff at LOG, particularly Megan in this case, helped me find a solution that maintained the integrity of the practice and met my needs in a timely manner. I really appreciate all of the extra effort I was shown.
Excellent work by this place yesterday. Thanks.
Our first meeting. Craig was prompt, attentive and patient. Explained my condition and what options were available. I felt comfortable. Procedure was not pleasant but was forewarned. A day later I have immediate pain relief and confidence that my condition will improve.
Physical therapy on my hip and shoulder. While the therapy didn’t work out very well, the staff was incredibly nice and supportive. …
Travis is first rate — pleasant, friendly, and smart. Dr. Zartman did my knee replacement and things went very smoothly. I’m doing quite well and my recovery is going fine.
LOG was a wonderful experience, everyone is pleasant and very attentive.
Good experience with Dr P. Knee surgery went well with very little pain afterwards and during recovery. He was very cautious as to getting me back to normal and provided a great physical therapy plan that took four months but was a good gradual plan that didn’t risk any failure of the repair. Back to normal with great results.
So thankful for the Urgent Care! My husband and I both had to use it recently and the experience was definitely less stressful than going to the ER! Everyone was was so friendly and the care was excellent!
Dr. Tuckman is absolutely amazing! What an amazing staff of thoughtful, genuine and caring professionals. I appreciated his patience in explaining things in detail and the blanketed feeling of reassurance he instilled during my recovery …
Craig was very thoroughl and made me feel very comfortable and we’ll taken care of even with the extreme pain I was in.
He explained everything that he was going to be doing, and what to expect. …
Great experience, already feel much better in my knee
I find Len Berry excellent. His ability to explain issues and what course of action is second to no one. I would certainly recommend Len and his ” Boss” to anyone.
Everyone at LOG have been so amazing. Dr. Troxell and Julie Adams, PA are wonderful. They are so responsive and always available to answer questions, before, during, and after my knee surgery. I trust them implicitly! Their knowledge and experience are “5” stars!!! The whole staff are always so welcoming and personable!
Dreary morning..large sign, easy to enter from granite run road…would of liked more handicapped spots..lobby area was clean and spacy, which allowed plenty of area for registration. PA assistant who first interrogated me was pleasant …
The whole staff from walking in the door until I left was just so wonderful. God Bless them all.
A positive experience! Everyone I encountered was knowledgeable, helpful and kind. My P.A. is an excellent giver of shots. An injection in the knee is not on the top of anyone’s list, but he talked me through it. Highly recommend.
Everything about my experience was excellent! Friendly, prompt, efficient, and thorough, from the front desk to the Doctor and his assistant. All of my questions were addressed and answered in terms I could understand. Treatment was top notch!
PA Travis Horman treated me yesterday for a concern that has recently arisen after a total right knee replacement 2 years ago. His care was excellent – thorough and informative. Travis was very personable throughout the examination and …
I allways have a good experience with all the staff at LOG eaven with the construction thank you all very much.
Excellent staff! Everyone is helpful and willing to do what is best for the patient. You are treated as any patient would want to be treated! Never rushed, the Doctors take whatever time is needed to explain the best treatment plan. A great group of Doctor’s and staff at LOG!
The nurses and others were very friendly. Dr. Conrad is probably a good doctor but needs a little help on visiting time with his patients. I was called back in after being there a week ago. The message was they found some problem with my …
Great bedside manner and medical care. He explained my next options for my care.
Thank You
I have been going to LOG since I started having problems years ago. I will not go anywhere else.
Receptionists are very accommodating and very understanding. …
Dr. Mark Perezous, MD and his physician’s assistant Len Berry are both great to work with. Dr. Perezous did a great job repairing my torn meniscus back in 2018 on my left knee. I had a very fast recovery from his minimally invasive …
I will still use LOG as my ortho provider because my past experience with them and some of the Doctors has been positive. However, the last 2 appts with the PA’s and rad tech has been a negative experience. Because of their attitude towards …
The sheer angst of fracturing your shoulder in an accident is enough. Dr. Bercik and the entire office was amazing. It’s easy to get an appointment
and the office wait time was less than 5 minutes. Everyone I came in contact …
Travis was a half hour behind. He did everything he could for me. Explained everything in detail.
Craig Lehman was AWESOME!!! Excellent bedside manner; caring; humorous; very informative and provided patient education about diagnosis and treatment options! Allowed multiple opportunities for patient questions! I will be choosing to see him again for this ongoing issue! I recommend him very highly!
Excellent experience. Friendly and very efficient.
The doctors are fine and do their best to help. The logistics of the actual office are the worst I’ve ever experienced. I have never, not even once, received a return call after getting to their voicemail, despite their promise of getting …
Had a phenomenal experience. Dr. Lehmann was extremely knowledgeable, personable, and professional.
I was extremely satisfied with the service I got. Everything went quickly and smoothly.
I found Dr. Bercik to be very personable, and he presented all options to me in a way that was understandable. He also told me I did not need to make a decision immediately and could take time to think about things.
We visited many Dr’s, at least 5, and the games they played to manipulate decisions and fee are pathetic.
It was good and all took care of me very well!
Travis is great. He,s kind professional, and I like him a lot as my doctor.
I had to come to this facility after multiple unproductive visits to the other orthopedic facility in Lancaster. The staff was extremely helpful. They heard me out fully to gain a comprehensive understanding of my injury. They prioritized …
Julie was pleasant, engaged by listening well and answering my questions. The cortisone shots she gave me stung a little more than usual and left a burning sensation but today that burning has subsided. Expecting improvement of range of …
The team was friendly and very nice to deal with. They made my experience fun and I felt welcomed all things considered. LOL
I know it’s a cost thing but you need to get camo as a color option. Haha!
Thank you and keep up the great work!
Dr Craig Lehman is a real pro and I won’t hesitate to go see him at LOG anytime my family gets banged up!
Really appreciate your patience, knowledge. and willingness to explain the injury and next steps.
Dr Long is an exceptionally talented surgeon. She is very thorough and addressed my issues. She takes the time and is genuine in her concern for my quality of life. My surgery repaired my injury and my recovery went very well. Thank you Dr L!
I had a good experience with the doctors and nurses. Everyone was very kind. The reason for the single star is simply because dealing with the office and any paperwork that needed to be done was a nightmare. First incident was when I turned …
He was really trueful about the surgery and he showed me how he wss going to do it and he showed me the hip replacement
Leonard Barry is awesome. Great bedside manner, explains everything to you, very caring, I would highly recommend
Dr. Lehman was very kind ,caring and very informative. He explained step by step and has a great personality.
I would also like to say this office staff and assistants are great. …
The person doing the casting was great. Brian seemed like he was very busy.
I went to have my injured elbow examined on May 19. I was told 5 to 7 days to get an MRI… …
Kim was great. She explained things and put up with my fear of needles
Excellent, efficient service, very quick – highly recommend.
Craig Lehman is a super nice guy. Appointment was short and I was taken care of.
I was very pleased with Travis! He was very thorough with his examination!
I have seen Craig Lehman, PA-C multiple times through LOG’s Urgent Care. He was always so gentle and truly showed that he cared about my Health Issues that he was addressing. …
He was great. My son was so nervous and he took his time and made A scary situation bearable.
The doctors here are good, but after the second time of being told to reschedule a follow-up appointment, I decided it is not worth going back. I understand that scheduling surgeries after Covid is important, but apparently out-patient …
I don’t understand how a medical facility can be mask optional. Doesn’t make me feel safe.
Dr. Long was very thorough and personable. She took the time to listen to my objectives and assist me in settling on the appropriate treatment plan for me. I would highly recommend her!
Received excellent care, follow up scheduled. I am very pleased with the care I received.
Craig was awesome and personable. Asked great questions and listened to what I had to say and my concerns.
The office staff, sign in, medical assistance, nurse. X ray tech, doctor, check out staff were all very professional and helpful …
I was seen by Craig Lehman at urgent care. He was so knowledgeable, kind and he gave his time. I didn’t feel rushed with him at all… Nice people at LOG 🙂
The check-in process should be revisited. Zero privacy for the patients checking in. Staff are always great.
Len is great! He takes the time to listen and comes up with a plan to address my pain and ongoing knee issues that is easy to follow.
Great Experience, P/A’s were right on with their treatment, as bad as I felt yesterday, I feel just the opposite today, GREAT!
Follow up visit for knee injury to explore treatment with dr P. Many thanks. Bob
Very quick getting in to see the Dr. She checked me out and told me what’s wrong, gave me another brace for my arm so I don’t hurt it more.
I must say, I love LOA, Dr long, Rach, and the entire office at Granite Run. Never any bad experience and I go every 3 months to get my knees injected and twice a year for my gel injections( hurt like heck). Dr. Long always take her time …
The best care and very quick service when I just walked in without making an appointment at their urgent care.
Adrienne was very courteous and professional as she explained to me what the next steps in the healing process would be. My questions were answered so that I understood what was going on. I appreciate the care that I have received from LOG physicians in the past and now add Adrienne to that list.
Dr Lehman was very nice and helpful.
He makes you feel cared for and eases your concern.
PA Erin Gauvain was great! I was seen promptly. Everyone was professional, kind and very knowledgeable.
Very prompt , professional, knowledgeable of my case and friendly…… I look forward to my visits every 6 months!
I recently had extensive rotator cuff surgery (3anchors inserted) performed by Dr. Bercik who is part of the LOG group. He did an excellent job with my surgery and I surprisingly had little to no pain within three days post surgery which is …
Dr. Perezous and his staff were excellent. Had rotator cuff surgery and they helped me to a full recovery.
He was pleasent and seamed to know what he was talking about answered my questions put me at ease
Evelyn and the entire staff (check in, medical assistant, x ray, check out ) were excellent, efficient, professional, and friendly as well as kind.
The staff is courteous and friendly. I really like Julie Adams she is thorough and caring.
Very through. Explained everything he was going to do and answered all my questions. Put together a plan going forward.
Dr. Perezous did a fantastic job with my son’s third ACL repair surgery. Highly recommend this surgeon!
Great person to talk with. He explained everything clearly. I understand what I have to do before my next visit.
Very friendly, took her time listened well and had a great suggestions as to how to help.
Dr. Keener fixed my broken finger then later did an ulnar nerve release. I loved the way he doesn’t push you into anything. Everything was absolutely painless and he’s very patient. I have absolute confidence in him and my experience with everyone from the receptionist, nurses, check out and PT were beyond what I would’ve expected.
My appointment at Granite Run LOG (4/11/22) went smooth. KELLY at check-in was pleasant and professional. My total check-in time was less than a minute. Thanks KELLY. …
This is the best facility I’ve been to for physician care and physical therapy, and it’s not close. Craig and Amber are amazing people and I’m so thankful for them.
Dr. Long is very pleasant and knowledgeable and did everything she could to help me. I would recommend her in an instant.
Matt was very professional, answered all my questions in kindness and with knowledge. Made me feel comfortable
Excellent experience. Very pleased with the care I received. In just a day I have improved.
Everyone was kind and friendly. From the check in staff to the doctor. I didn’t have to wait very long either which was great.
I was very pleased with Joy & her assistant in diagnosing my shoulder issue. I highly recommend them for anyone needing help in this area.
Pleasant atmosphere. Explained things well. However, wasn’t told home treatment, but saw them in his notes.
Very knowledgeable staff. Friendly personality. They made you feel comfortable & address your concerns. Thank you to everyone!
Travis is a wonderful provider! Very patient, and kind. He is thorough and provided detailed information.
I appreciated her patience and expertise. She took the time to listen to how I was actually feeling in order to guide me in the right direction to get relief. Thank you!!!
Travis was very professional and accomplished my 3 series shots easily
Lenny is wonderful. Whenever I go for a check up on my shoulder he’s very comfortable to talk to. Very professional.
Erin, along with Travis Homan, PA authorization, was able to treat me knee on an urgent care basis. Between Travis and Erin, their expertise is greatly appreciated.
Not a positive experience. He looked an xray of my knee and said nothing was broken. He stated he would presctibe am anti inflammatory medicine. He did not fo a range of motion..i was to get a brace…they stated they had none that fit…have called 3 times…still waiting
Travis is so caring, knowledge, excellent bed side manner! He is such an an a joy to have in your practice!
This place is a Veritable Meat Processing Plant whose only motivation is the proverbial buck! Once they are done milking the Insurance / Medicare, you get dropped like hot rock! All one need do is sit in the waiting area(s) for several …
This Orthopedic Urgent Care center was very efficient and professional. From the time I arrived until I had X-rays, a diagnosis and a boot to wear, only a half hour had elapsed.
Very professional, answered my questions, Highly recommend this Ortho. Dr. Bercik performed my surgery and he was superb.
Procedure went very well. I am recovering quickly by completing the excerices required and the PT needed.
Dr. Long explained the entire stages; from day one; the rotator cup tear, …
Great experience with Travis made me feel at ease with the procedure. Explained every step of what he was doing. I would recommend Tavis to anyone who would need his medical care.
My providers were courteous, knowledgeable, caring and professional. I’m grateful they diagnosed my injury AND treated it immediately! I would recommend LOG to everyone!
Dr’s here are top notch and really know there stuff. But they are always running behind. A week after an appointment insurance said they’d not received request for authorization. Dr Perezous is always running way behind too, although he really does a good job on knees.
Where to park & entrance not very clear. Entering & getting around office was confusing. (Granite Run) Understand their doing construction. Not clearly marked. Check out was short. Phone operator wasn’t pleasant. Nurse & doctor were pleasant. (Dr. Jee)
Doctor was amazing. He explained everything clearly and the staff in there were super helpful and great. Thank you for being so kind to us.
Great first visit to LOG. Brian took the time to explain next steps and helped me understand how they can help me. Office is under construction so it’s a little crazy. But the people and PAs were great.
I purposely chose to see a new physician, so I had an appointment almost immediately. Was treated with courtesy by all that staff, who were very pleasant. Pleased that staff listen to patients.
Great experience. No waiting, knowledgeable friendly people. I would recommend LOG to anyone with an orthopedic concern.
I’m sure the people who work here are very good at their jobs. Unfortunately I don’t feel like I got a real evaluation and was just assigned PT. At PT they did basic stretches for 30 minutes and applied heat to my injury. $153 for one …
I highly recommend this group. I was hesitant about going to an urgent care, but the staff starting from checking me in to checking me out was awesome. The were friendly and informative and super efficient. Thank you for getting me on the road to recovery.
Arrived from Texas Sunday night, fell in the middle of the night and broke my hand! Staff was great at LOG! Had to get referral from home doctor to be treated and all went smooth. Craig gave me options on cast or splint for my hand and …
I shattered my ankle and Dr. Tuckman and his assistant were amazing! They both have great bed side manner, and truly care. I am so grateful that LOG was available to do my emergency surgery.
Len was my PA along with Dr. Perezous several years ago for my shoulder and now for my knee. Top notch professionals. Len talks to you in plain language. He is extremely personal and knowledgeable. Would choose him all day every day!
Len Berry is extremely professional. Takes excellent care of his patients and is extremely competent.
I was very impressed by the level of knowledge, efficiency, and staff abilities under the guidance of P.A. Andrew Murphy. He read the X-rays, listened to my sore shoulder experience, and did physical exam. Finally concluded that cortisone …
Len is very personable and professional. He takes the time to talk through options and explain what he’s doing.
Explained very clearly what bone I broke, showed me my e X-ray with a detailed explanation of fracture. Very patient and personable!
I have always had great experiences with each member of their staff, from registering upon entry until my discharge..
Awesome Doc. Gives a painless shoulder injection. He repaired my other shoulder years ago and it has done great
I was satisfied with my visit with Travis. The Cortisone injection has lessened my pain. He took the time to really listen to me and my complaint.
Matthew Blanke stepped in to assist Dr. Bercik as he was running behind to provide a needed cortisone shot for my elbow. He was a wealth of knowledge to address all questions, and provided a pain free injection that is working well.
I was brought into a room shortly after my registration and immediately the nurse came in and recorded my complaints. The PA came in shortly after that, did an extensive exam, and gave me a good opinion as to my problem and how to resolve it.
Travis PA & Dr Zartman are
remarkable professionals.
They have the best people skills. …
Everyone from the first person I spoke with, (Jennifer, then Kate), to the doctor that assisted me, Dr. Lehman, was exceptional. Welcoming, kind, prompt and skilled. Thank you for your help with my wrist pain.
I was seen promptly. The signing-in, the woman who prepared me and Travis were competent, friendly and efficient. I would highly recommend this office.
Each member of Lan Ortho Group who attended to me during my MRI visit on Granite Run was very friendly. It is nice to see medical staff appearing to enjoy their position & care about you regardless of how long & demanding their day was. I …
Dr Travis is a very caring Dr he explained everything to me as far as my post op total knee replacement what to expect with the healing process, Dr Travis is very easy to get along with he has great bed side manners and he knows how to make …
I can honestly say that I was treated extremely well. Although I was in a lot of pain, I had a very good experience at LOG from beginning to the end. Everyone was helpful and caring.
Yesterday was the day I decided I needed to change Dr groups. LOG Urgent Care certainly secured within me, I made the right decision to leave PSH and come to LOG for my hip. It’s been almost a year and in that year? I’ve had barely 4 hrs of …
Dr. Jackson is Horrible!
I went to see him for a 2nd opinion for pin palsy that was caused by another …
Dr. Long and her staff are nothing short of amazing! She genuinely cares and listens to what you’re dealing with and does everything they can to make it right! Highly recommend Dr. Long and her staff!!
I was a patient three times over the years with two different doctors and I called today to see if they take the VA insurance Optum they do not. I think it’s very sad in this day and age for all the people who pretend to care about US …
I had an extremely positive experience at urgent care seeing Kimberly. The whole process took under an hour and I left with a treatment plan and Rx to manage the pain. Will likely skip regular urgent care and come directly to LOG urgent care next time I have a joint issue.
Fantastic experience!!! I went in on a Friday afternoon, and was warned that it was busy and may be a little bit to go through the process. However, quite the contrary! They took me back immediately after filling out my paperwork, a very …
WOW after over a decade of using L.O.G. I can truthfully say how impersonal, unapologetic an unaccountable it has become. I had an appointment scheduled 6 weeks out only to have 3 yes 3 different people call me less than 24 hours before …
Everyone is professional & friendly from the time I enter the building until I leave. Dr Lehmann listened to my complaint regarding the numbness in my fingers & suggested OT. The conversation reminded me of past surgeries I have had & …
There are not enough words of praise for PA Len Berry. Outstanding, gentle, caring, effective are just a few that are applicable. He is everything you wish a provider can be. I wish I could say the same for the attending MD but I believe if you don’t have anything good to say, then say nothing at all. Thank you, Len.
Craig was extremely thorough, professional and explained my treatment in a way that I understood. One of the best PA’s I have ever had for my healthcare! He was so knowledgeable and patient. Highly recommend!
This was my first time seeing Travis Holman. He made me feel comfortable with him right from the beginning of my appointment. Was very pleased with my appointment and will not hesitate to see him again if needed.
Craig Lehman was wonderful with my 92 yr old mom. She fractured her wrist (never had a broken bone before) and was very unnerved and concerned about possibly needing surgery. Craig assured her she would be fine with only a cast. Would highly recommend him!
Travis was very thorough and explained everything as he went along and his nurses and x-ray tech were very kind. He didn’t even hold it against me that I called him “Trevor” for most of my visit until I remembered his name was”Travis”. …
Matt consulted with me yesterday, reviewing X-rays for a problem with my shoulder. He helped me understand what was showing on the x-ray in language I could understand and gave me clear options to move forward. Very positive experience. Every P.A. I’ve met is a good listener and communicator! Thank you, Matt.
Dr. Lehmann was awesome! He checked my son for a possible wrist fracture. Even got him in for an MRI the same day. Has great bedside manor and was easy to talk to. We got good news that it wasn’t broke just a bad bruise. Thanks for getting …
I could not have had a better experience. Dr Jee explained everything, answered my questions, and treated my problem and had a plan for future treatment of my condition. His staff was terrific as well. Very happy patient!
Love this practice and Dr. Long. Office staff friendly and on time.. Honest explanation of what to expect and with surgery for rotator cuff surgery and my 2nd injury with fractured shoulder and we did conservative treatment and thankfully …
Brian answered any questions I had and provided helpful information about what to expect in my recovery from my broken foot. The staff who put on both my cast and then boot provided tips that were invaluable in managing them. I also received printed information that was very helpful.
I have been a patient with LOG since 2007? Treatment is excellent and then when you’re healed and PT is finished you don’t see them again UNTIL the next physical issue years later . All aspects of the appointment were pleasant. My only …
Mr. Berry took excellent care of me. I especially appreciated that he listened very carefully to my concerns. He thoroughly examined my knee and took all of the necessary steps to ensure that I would soon be back to normal activity.
I appreciate the support staff Dr Long has, Rachel is very kind,attentive & she knows her stuff! Dr. Long reexplained my need for surgery clearly and what I could expect if I chose to not have corrective surgery. I appreciated her …
Urgent care was super fast! I was in and out in an hour – which included checking in, x-rays, and meeting with the surgeon. Highly recommend going directly to LOG urgent care if you have a suspect break or joint issue. Save yourself and …
From the moment we walked in we were greeted with so much kindness! Andrew saw us to the room and he was so sweet with my 7 year old daughter! Then Craig came in and again, he was so patient and sweet and made my daughter feel comfortable …
Dr. Joy Long just discharged me after a couple of months of Physical Therapy for a “frozen shoulder”. She was very attentive and professional, explaining the situation to me in terms I was familiar with. It was a lot of work on my part, but the crew at LOG, along with Dr Scott Hess (DPT) guided my recovery in about 10 weeks. Many thanks!
I recently had the pleasure of bring my wife Marjorie to your facility, with a broken wrist. We had just recently moved to Lancaster and were very lucky to find this location. Everything from checking in to the emergency appointment was a …
Entire staff is tremendous! Great facilities. Granite Run location has nice renovations being done. Amber in particular was spectacular. She was very helpful throughout the entire therapy process. Helped me get back to full range in no time! 10 out of 5 ⭐️
I rarely write reviews but this practice always exceeds my expectations. Dr. Perezous and his staff are very kind and attentive to the their patients needs. I needed to be seen on a short notice and they were able to squeeze me in with …