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365 Montauk Ave, New London, CT 06320
(Translated by Google) Can improve
(Original)
Pueden mejorar
(Translated by Google) Bad treatment in telephone communication.
(Original) …
(Translated by Google) This place is lousy where the people they serve draw blood. When they feel like it, even without having an emergency patient, they do not give the correct treatment to the patients, even when they are ill, they send …
They saved my life more then once…thank you.
These guys keep saving my life! Love you guys! You are all heroes!
Worst ER I’ve ever been too. My baby fell and rather than ensure her well-being with imaging or during a thorough check – they gave her Tylenol and sent me home – billed me like 2k for 10 mins of sitting in a room doing absolutely nothing. …
I pooped once
Good
0 stars on evening shift.
Horrid
The staff is courteous and professional.
Horrible hospital. Very rude.
The best maternity ward.
Very slow and poor management.
Dr.Sarosi is ,in my opinion,not a good doctor.
Excellent service by the entire staff and this includes house keeping
Need a ride home after feeling sick or after working call me anytime to pick you up
no one cares , everyone is just there to “earn” a paycheck ……. do whatever you can NOT to use this facility!!!
Doesn’t let father’s see ultrasound
I had an allergic reaction to some medication they took care of me right away
GREAT HOSPITAL, WITH DOC’S THAT HAVE PRICELESS BEDSIDE MANNERS; -AND TONS OF KNOWLEDGE, WISDOM, & SPECIALISTS
I was born here i think that’s pretty cool
Excellent care at the maternity ward.
They treated my husband very well
this place is awful …went to the ER and will NEVER go back …. from the min I walked in till the moment I finally walked out ( literally I left ) not one was nice , or cared …ect …..dont go there!!!
Rude
If I had a choice I’d give 0 stars! Like I can’t even list everything wrong!
Very poor communication. The list goes on. I hate bringing my family here and it wasn’t their preference.
Some people are just impatient. They were awesome and professional!!! Ty!
The worst hospital around, have been there multiple times very sick to the verge of death and it’s like they don’t care they took their time like there was no emergency or anything….I wouldn’t go though emergency here ever…rather go to Yale New Haven Hospital.
Unfortunately, I have been here a number of times while living in the area. Every single experience has been extremely professional, positive, and friendly with great results.
Pond 5 has classes for anyone that’s
been in Pond 4. I hear wonderful things of this Sept. and it’s staff.
Excellent experience, very kind and wonderful people work there.
Staff was very nice and helpful. Food was decent. Good quality of care. No complaints
The bathrooms in the emergency room are filthy and the stall doors won’t lock because the door isn’t up right mold in bathroom just horrible
I did get several of my limbs amputated here. It was pretty epic. Thanks love you 😍😍😍😍😍 * *die cutely* * …
They don’t care unless $$$ is involved. Rude and inconsiderate staff. GO SOMEWHERE ELSE THEY DON’T CARE ABOUT YOUR HEALTH, ONLY MONEY.
The phone system they have might be the worst experience I have ever had. Be prepared for having to call at least 20 times to get something done.
My experience was really bad because of l&m being neglectful my left big toe bone is now infected all because six months ago when i frist came to l&m they failed to do all the test they did recently and my toe got infected they neglected to …
Can’t think of anything good to say. There bad from the switch board operators on up. Doesn’t anyone read these reviews and act on the complaints?
John Boyle my brother. I Thank you ! Hospital with a Heart! All four of us were born here , everything done I Thank you for!
It’s a very nice hospital ⛨ clean and well taken care of. The service while I was there was very nice and pleasant even though I wasn’t feeling well.
I volunteered at this hospital last year, and I was amazed at the experienced, caring, and overall fantastic staff. Patrick Green is a great leader to add to the New London community!
If you care for you loved ones, don’t send them here. The staff treat you like garbage and have zero professionalism.
EVERY single person we encountered was ABSOLUTELY AMAZING! So considerate and efficient, caring and compassionate.
Been twice already , had a great experience the Dr. Nurse and staff is amazing. Would recommend it to anyone. Drove an hour here but worth it ,,
It doesn’t matter what you’re going through or how much pain they’re going to take as much time as they want to see you.
My grandmother was admitted there two days ago and diagnosed with alzheimer’s they never released her to any of the family and Ive been there twice now and they say shes not there. Also when I call no one has her listed in the hospital. Literally no one in my family knows where my grandmother is located still.
Don’t go here unless you have a gunshot wound & there’s no other choice! I was brought by ambulance (not by choice) because of sky high blood pressure/pulse. The doctor was totally unconcerned, ran the minimum tests which were negative and …
Apt at 315 still waiting at 4 oclock. Overbooking and very untimely.
JUST GOT RUSHED BY AMBULANCE TODAY AND STILL WAITING IN THE WAITING ROOM FOR ALMOST 2 HOURS STILL WAITING. I HAVE BEEN WATCHING PAITIENTS GET CALLED IN BEFORE ME AND I HAVE BEEN WAITING FOR A VERY VERY LONG TIME!!! AND ALSO ON A SEPARATE …
Ventilation in room was awful. Patient care inconsistent. Some nurses were great others were very much not.
I got to the hospital at 630 my sugars were really high and they put me in this little room for 4 to 5 and finally the Doctor came to see me. 5 hrs is an emergency come on
Not really happy giving my information to check in in the hallway. Don’t see how that is hippa compliant. Called the admin. They fed me some b.s. line about the compliance officer says it is fine. I don’t see how fine it is when Anyone in …
i dont even wanna rate this 1 star….This is the worst experience i have ever had i brought my husband in with a blood clot and a swollen leg the doctor we had was very rude and racist he didnt want to take the time to figure out what was …
Don’t use this hospital gang stalking electronic harassment they call the police on you I called this hospital asking about information on an epi pen what happens if you get a reaction from then I told her I threw the epi pen away and …
Was waiting 3 1/2 hours still haven’t been seen walked out and left while we were leaving the nurses were talking about getting their hair done while my girlfriend is crying in pain
They did a good job surgically to repair my dad’s hip, however they had no idea how to manage pain. They never called a pain team consult. Because this occurred recently during covid, we were unable to be at his bedside and advocate. The …
Needed Cardiologist. Called me schizophrenic instead. No aid was administrored for 160/90 blood pressure.
I would agree with most of the poor reviews here. Granted it’s a regional hospital in Southeastern CT but my god, when a 77 year old diabetic woman gets admitted with a serious cough and pain, you don’t make her wait in the waiting room. You don’t need a doctor to know that. Get your priories strait.
Really not all that Happy with L&M But was treated with respect..That means a lot!!..Waiting on the phone for answers for A-LONG time is not good but I understand Dr’s are busy as well as the many people who are there to help …
My husband fell and broke a hip. The experience and level of care is extraordinary.
From emergency room to surgery and recovery, then amazing nurses, doctors and …
It been 3 hours so far and still havent seen a doctor in the ER for my infant son with a fever of 101.8.
Ive only seen/talked to one nurse for the entirety on the time ive been here.
My father was admitted and was staying on the 5th floor. His stay was nothing short of awful. He was in severe pain and when he pressed his nurse call button, no one showed. After 15 min of waiting, we had to go hunt down a nurse. This …
Emergency room physician, hospitalist, and nurse we’re excellent. Very compassionate care. The staff on hospital floors are great too.
This hospital is terrible. They treat you like an active drug addict. There rude to you, and leave you writhing in pain. Go to Hartford hospital.
This hospital is TRASH!! currently in the ER and have yet to be seen after waiting for 3 hours …. patients who arrived after me were already taken back and I’m still waiting …
Took friend to ER. Amazingly clean, friendly, professional , and did all necessary tests. Gave us lots of water and a few snacks as we were really diagnosis PERFECT. LEFT THERE VERY HAPPY!
Very degrading, depressing, and unprofessional. Dr. Bernard Ferguson should not be a practicing physician. My family and I will never step foot in this hospital again.
The system they have for patients is HORRIBLE. So if you’re not dying, you will be made to wait 4+ hours. Now, i know what you’re thinking “of course people who are dying and are in grave conditions are more important” and i totally agree …
At the Emergency room, the heavy set, ponytailed blonde was rude and aggressive, asking questions, that did not relate to my issue. The security gaurd lost my keys, as well.
Unprofessional. I have never in my life encountered any place like it. There is a charge nurse in the ER by the name of Chris who is completely unprofessional and rude. Not to mention this hospital is notorious for misdiagnosing people as well.
I’ve been to this hospital through out the years for different things. And I must say very professional staff I’ve read all of these ridiculous outrageous reviews some people’s you just can’t satisfy. So the next time any of these …
I understand that the emergency room is not a quick process. I took my daughter there yesterday due to her having a temp of 103.4, nausea, vomiting and chills. We were the only people in the waiting room for an hour and a half and my …
Very long wait time for seemingly no reason at all. Everyone from receptionist to nurses and doctors didn’t seem to care about their jobs at all. Totally useless hospital, one of the worst I’ve ever experienced. It’s truly disgraceful…
Recently seen here for a kidney stone
Care was delivered quickly and efficiently
I felt safe and secure and because of the care I received I am recovering
Thank you for taking such good care of me
Keep sending me bills after I updated my stuff and insurance. They keep going to the old insurance, then I get bills saying I didn’t pay. No warnings or phone calls just send me bill a year later.
Nothing is perfect including hospitals. I have been going to Lawrence Memorial Hospital since 2008 and I have nothing negative to say about it. I believe over the years the hospital got better in waiting time and discharge patients sooner …
My experience here was terrible.I came in with an excruciating lower back pain.After a few hours An X-ray and a shot to my arm later I was discharged.I still couldn’t even walk literally crying over the pain The dr said They couldn’t do …
I would just like to address some of the comments made in previous reviews. I am not employed by this hospital and never have been but I am a trauma nurse with 28 years of experience. To those that are complaining about wait times and …
I feel bad for those that had poor service here from reading the other reviews but I came online late tonight just to show some gratitude towards the people taking such good care of my dad who is in a battle for his life in the end stages. …
My son was impaled by a fence and when he arrived at the ER they immediately took him in. I know in a true emergency they will take no time at all to see you. Each and every person we encountered at the hospital was beyond sweet and kind. …
Jessica was beyond courteous, understanding, and professional. Went the extra mile with me and really genuinely cared about my condition. …
“My sore throat is more important than the person dying in the ER” – half of the 1 star reviews here. This hospital is great…not sure why so many people with no medical education think they know more than the hospital. They were great for my wife and child when they were sick. I’ll go back again
The staff is great. Yet I agree with the comment that this hospital is not too sanitary. Was very upset with what I experienced two years ago there. I do hope that when Yale takes over they will correct these issues.
The emergency room is terrible. I have been there twice this year late at night and there were long waits, unfriendly nurses and one obnoxious doctor. I was told by a nurse that they were discharging me because “they needed the bed I was …
Best hospital in new london county. The staff and doctors listen to you and actually explain things so you can understand them. If you have a choice between Backus hospital or Lawrence memorial always choose Lawrence memorial. You won’t be disappointed. 💗💗💗 …
Horrible hospital I have had to reschedule a home blood draw 5 times now for my individuals. They flat out refuse to come here or just dont show up and then blame our staff. 2 times they never called to say they werent coming we called to get an ETA ans they said they werent coming. The manager is very rude and unprofessional.
Worst hospital I have been too. Completely rude doctors and nurses that dont ever check in on you unless it’s time to go. Nobody is friendly, they make you feel little because you’re in the ER and they’re working the ER. I shouldn’t have to …
Large hospital with ample parking outdoors and a garage. . The front main entrance desk gladly helps guide you to your appointment area. They also offer transportation for disabled visiting the hospital.
Was treated wonderfully here. Accommodating staff, quick friendly attention and service. Only bad thing today was I had to take out my earrings for a CT scan and I didn’t get them back before I left lol, not quite sure where they went. But otherwise absolutely wonderful place, knowledgable staff and very clean.
Whatever you do don’t go to the ER when Dr. EMILLY MILLER
IS THERE
I went in with 4 herniated disk …
My grandma tested positive for COVID, and her symptoms worsen and had trouble breathing, so she went to the emergency room, she has pneumonia now and they didn’t give her any medication and just sent her home…she just has tynenol…
Staff in the ER was rude and treated me more like a prisoner than a patient. Unless you have a life threatening emergency, I would recommend another ER. I apologize for not having written this originally.
Good Hospital, need some improvements but overall pretty good. For this complaining about wait time, just remember that hospital professionals have a very stressful job and they always have to assess the patients who are the most sick …
The staff were great except for one individual naned “Betsy”. She was curt, rude and quite frankly quite unprofessional in her treatment the loved ones who have just had someone rushed into the emergency department.
Worst hospital to go to. Death is better than being admitted there.
Sat in pain for over an hour in the ER, even though there was only 1 other person there. The kid said to her mom “he looks really sick”. Talked to the doc for 5 minutes, given some pain killers and sent on my way.
Went last night to the er by ambulance. Was ready to meet a terrible dr as I have in the past at the er. But was pleasantly surprised that dr vitello was top notch. The first nurse had a her personality was more suited for the dmv. But …
I wish I had done more research before coming here. Staff are mostly on edge and snappy. Assurances and timelines were constantly being given and changed. Responsibilities were passed at every opportunity. Expect to be here a very long …
Terrible customer service. Great nurses. Tried to call and get information about my mother that was previously submitted for seizures and I was given short to no answers, the rep that picked up the phone was laughing. And I was ultimately …
The worst hospital in the world every nurse is a mess they don’t care they hurt you they don’t smile can you wait for hours to see someone to go to the bathroom nurses are the worst. Wait for hours and no one comes in to see you in your bed kind of what hospital is that? Horrible that’s what it is just horrible place. !!!!
TERRIBLE! I would like to start with the “first responders” that came to my home. A friend of mine was drinking at my house with me yesterday after work. She fell from her seat hit her head so bad she lost consciousness and went into a …
Very poor service while in the hospital by the doctors great care by the nurses. I don’t think the Hospitalists (so-called doctor) are really degreed in anything other than exploiting insurance for imagined illness. I was sent to the E.R. …
My wife and I had a wonderful time at the labor and delivery Ward. Cannot speak highly enough about the team of compassionate professionals who focus on quality care and comfort for both mother and baby. Even the cafeteria food was delicious!
The ER was excellent. My wait time was minimal for an allergic reaction and I was taken care of as quickly as possible. All staff were competent, professional, and friendly…except maybe the grumpy, front desk triage nurse which is sort of …
Waiting for appointment that was for 1:45 an here it is 2:05 and I’m still sitting here. I asked if someone was coming to pick me up and the lady at the desk said I had to wait there’s someone ahead of you. Well I talked to the only person here with me and she said she has already wanted 45min to pick up her mom.
I would give it a zero. Went with my son because of a very painful kidney stone. Sat in a jam packed ER for two hours without being seen. We finally just left. We went to Backus a couple of years ago for the same issue and they were …
Everything that has to do with L&M is a stressful experience. Whether it’s a PCP at their physicians building on Howard St, or visiting the ER. …
Terrible patient care. Poor communication with the family. Attempt to email the patient coordinator and email gets kicked back. This is not how your loved one should be treated while being “cared for”
Today 4/1/13, 10a, I’m in the ER as I type. This hospital is not sanitary. Waiting in the exam room with my bf I’ve had time to look around and what I see is disgusting. Several different types of bodily fluids all over the floor in the …
Had a bad experience here and two good ones. I had meningitis and when I found out I asked if I was gonna die and the nurse said maybe and then I started freaking out and she just pumped me with Ativan. This was an er nurse. Other then that it’s a good hospital.
I had to give it a star in order to review. But if you have a true emergency, don’t go here unless you’ve already died! Yale should be careful what they stamp their name on. This place went under for a reason! I’m a female and there was a …
This place is an absolute joke I went their for my sons ear infection and left 10 hrs later! They confirmed he had an ear infection with the first hour of being there! I will never go to this hospital again. Keep clear at all costs! And …
Here to have some big varicose veins removed. So far the staff is excellent and caring. Hopefully I will remember to update after surgery. Ok, just got out of surgery and I have to say this place is top shelf. Excellent Drs, nurses, anesthesiologists and staff. Truly a great experience!!
Have been here for a few weeks, and have not had a good experience. Between bruises on my arms like I was grabbed, rude nurses lying to doctors, and ignoring me when I knew something was wrong and needed meds for infections.. finally giving …
Recent ER visit. Waited approximately an hour to have site of injury cleaned. The injury was rinsed with water several times. The PA (pleasant and professional) arrived 15/20 minutes later to numb/stitch. Was told a tech would splint the …
I hate posting negative reviews but my fiance and I are nearing the birth of our baby and I took off of work to try to make every appointment to be there to not only support my fiance but also appreciate the joy of watching my son grow and …
I’ve never had a good experience here. Lost my mother to cancer thanks to a misdiagnosis from these incompetent idiots.
A while back I had my right leg go numb on me at work, so they sent me in a cab …
WORST experience i have ever had. The nurses were nothing but rude and had zero respect for me or the people visiting me. They had a “disgusted” attitude because I’m scared of needles and getting blood drawn. They also failed to do an ultra …
Went with severe flank pain. Waited 8 HOURS to get any pain medication or any procedure to find out what was causing the pain. The phlebotomist didn’t use a wipe to clean the venipuncture site to draw my blood after I touched my arm to show …
Where shall I start? Emergency room wait is way too long for a kidney stone! I had a fever on and off for a month and thought nothing was seriously wrong until I had extreme pain, doubling over, crying hysterically. 4 hours waiting to be …
I must state that I am 100% physically disabled do to injuries. Recently, I suffered a hard fall. After a few minutes I was able to get up. I monitored my level of discomfort and noticed over the next few weeks I developed severe pain in an …
My mom was recently @ L&M for 5 days. Kudo’s to all the staff, nurses, palliative support staff etc. You guys are amazing and the food is great also! Thanks !
My experience was horrible it began while in the emergency room taking hours to be seen. Then when I was finally seen my condition required a spinal tap. While I was getting the tap the RN assigned to me was busy robbing my wallet $450.00 …
Writing this while sitting in the waiting room for the blood work center. I have been here 2 hours because the people working in the lab are confused about the test that was ordered and keep telling me I should drive all the way to new …
A fractured femur turned into over month long stay, infections overdose, missed meds and lies about physical therapy, extensive therapy is not less than ten min walk to end of hall and/or putting on a pair of slipper socks. WORST OF WORST. Çutting corners on every patient service
Emergency room needs to get it together! Have some respect for mothers with sick children!
Took multiple vasectomies from this place. First one was a disaster, lots of screaming and yelling. I felt the last half of the surgery. Every cut and burn. Had to do multiple vasectomies. Took this hospital 11 months to get it right. They …
Trying to get a Covid test for my wife and I couldn’t even get basic info from the secretary at the main number. I was trying to ask if they offer rapid testing and how long the normal testing takes to get results. I kept being talked over …
I have requested twice on MyChartPLUS to have the results of my husbands cat scan posted on there. What I got instead after the first request was “ someone will talk to you about it if they haven’t already “ . I requested 2nd time to enter …
The worst experience of my life.
14 hours laying on a very uncomfortable ER stretcher and they did nothing.
Came with the chest pain. …
My 88 year old mother was in the hospital for a week, and was released without a safe discharge plan so she ended up back in the ER (this time at Yale New Haven as I would never return her to L & M). No one ever returned a phone call or …
I just really wanted to thank L&M maternity ward and their pediatric floor so much 5 months ago June 17,2021 I/you delivered my healthy babyboy Kolten James Enamait. I cannot express it enough what an amazing hospital you are at first I was …
This hospital is a joke. All they do is lie to you and everyone tells you something different. NO COMMUNICATION among staff. Nobody knows why they give you the medication they give or what it’s for. They keep you for 24 hours then change it …
Your Covid policy is idiotic. Does a mask work or no? How is the morale of your patients if you’re not letting loved ones in to visit who aren’t vaccinated? I’m thankful no one in my family is in really poor health in your hospital.
This hospital put an immune compromised patient in a room knowingly with a covid positive patient with just a curtain pulled in between them.. doctors and nurses are so quick to report covid spikes and they are so stressed out in the hospitals but are not taking precautions to prevent patients for getting sick? Im so disgusted.
Came in by ambulance, not considered high level emergency. I was wheeled into the waiting room and left. No one came out for me no one asked if the EMT notified the desk of me. I sat there for over three hours as the er waiting area cleared out. No one saw me!!! I left and went to another ER.
I would give a zero if I could. Absolutely worst patient care possible. This hospital should be ashamed at the care they provide to patients, providing “hall beds” on the floor to high fall risk chest pain patients without proper …
Me and my family was treated horrible and they would not let use say good bye to my grandfather at ones even though the other day we could and we could sleep over the other day do not go there they do not care about you and they let my …
This was by far the most embarrassing, depressing and degrading experience I have ever had at an ED. I had a recent hip surgery at a different facility and fell very badly down a flight of stairs because my daughter left something in the …
The WORST hospital I have ever been to! My husband was in a rollover laid in the ER for 10 hours before being admitted . He is diabetic I had to ask for food 3 times just to be ignored by nurses doing nothing but standing around …
The nurses and doctors for the inpatient surgery and critical care units were all very caring and conscientious earlier this week when my elderly mother was admitted for life-protecting surgery on a non-emergency basis. At all times we felt …
They gave my mother fluids while she was having a heart attack which caused her to almost drown. Then they poisioned her with medication that contained her known allergen for a week straight. They refused to release her because they didnt …
L& M is currently overbooked and under-staffed. The overflow is picked up by The William Backus Hospital. We appreciate those nurses and doctors on the front lines, but please don’t forget to communicate with the patients, especially when …
In my opinion the nurses and staff at L&M are reasonably good. That being said there are good and bad in every profession but for the most part those I have met have treated me with respect and they have in many instances gone above and …
Main entrance staff member offered me a wheelchair, without my asking for help.
Front desk always very helpful with a smile and ready with directions. COVID …
Ive requested an inhaler 5(edit like 10 times,no response not even a no just being ignored, and then theres no way to get help on the fact that im being ignored, feels like a punishment for not letting them run a d timer and give me an iv) …
I currently lost a loved one here. The ladies in the front of the visitors side gave my family and I a hard time when trying to go say goodbye my pops. Mind you we were all told we could go meet in the family room (a room created for this …
I went here twice back in October. Severe stomach pain and couldn’t keep anything down. They told me that I was having GI issues and to go home and schedule an appointment with a GI doctor. Severe pain would not stop so I went back saying …
I had a seizure the nurse in the ER comes in stars poking me mind you I’m just waking up …pokes my arm in a scar .. Elizabeth gets mad at me for saying ow walks out on me n leaves my arm bleeding…..next nurse comes in mad at me because I’m …
Complete Inadequate care. Poor Communication. Under staffed. Unable to offer loved ones the care they deserve! Insensitive. The staff was a mix from sweet and caring to insensitive, insulting and aggressive!
Came to the emergency room with abdomen pain can barely walk. The first nurse roger was a complete jerk. And the triage nurse Brudie was no better. I drove myself to the hospital and received the worst service. I would rather just drive to another hospital. Worst hospital in ct.
I think the nurses need some people skills. However, the aides are not very good at all. The bathrooms need updated. The room was never mopped. The laundry was picked up everyday. I was on a special diet and I was upset with my menu. I …
Extremely disappointed and concerned in the ED. I’m not one to write poor reviews about hospitals or anything because they work so hard, but I’m extremely frustrated with the handling this hospital has on people with mental health/suicide …
The maternity ward here is AMAZING!!
I was terrified going in to deliver my daughter, but the nurses went above and beyond to take care of me and my baby. They were all so sweet and helpful, never …
Care was less than one star. Professionalism did not exist. Communication was poor. Respect and dignity to family and patient was horrific
Worst ER ever!!!! Worst ER nurse Nicole… Nicole has the worst nursing skills, worst bedside manner, can’t draw blood properly to save her soul!!! I hope Karma hits her real hard. 10 fold!!!
My mother Is receiving horrific care at this hospital. I reached out to patient relations no call back. Absolutely horrendous care at this hospital There’s so much to write I could go on for days. If you love the person that’s going to this hospital do not leave their side.
I have seizures all the time unfortunately. I live right down the road from y’all and everytime I end up going to the hospital y’all do such a great job. Everyones so nice. From the EMTs that pick me up in the ambulance to the nurses and …
My husband was left in a hallway with severe abdominal pain and was told “it’ll be 20 minutes for radiology to review this,” after getting an ultrasound, and we wound up sitting in the hallway for hours without anyone saying a word to us…. Absolutely would never come here again…..
I just had a total knee replacement done at L&M hospital. Orthopedic surgeon Dr. Thoms performed this surgery as well as a complicated procedure last year to straighten and lengthen to leg in advance of the knee replacement. …
Worse place ever! Don’t call there asking how your loved one is even if your FIRST on the list of emergency contacts, they tell you to ask the patient or talk to other family members. Uh no thank you my mother is out of it and I don’t need second hand information. Thanks for caring NOT!!!!!!!! 🙁
Room dirty, TVs broken, nurse told her to put the sleeve inside the portable commode herself. Kept brining her dairy even though can’t have it. Took 7 hours to get discharge papers signed. Scheduled an MRI at 9:15 pm and kept her overnight. Milked the insurance. No shower in room.
I would give them 0 stars if I could. My preemie triplet girls were born 2 months early, and a month later released from the hospital in Hartford. Come the end of June, one of my daughters had to go back to the hospital here at L and M due …
They lack compassion and empathy for patients and their loved ones. Understaffed which puts patients at risk. Our loved one was there and fell on his way to bathroom. Staff wasn’t making sure he was eating. His room was filthy until we …
I have trigeminal neuralgia. I have been admitted a couple times for hypotronemia. Having a pain disorder and confused from the hypotronemia. It is just not a great place to be physically and mentally. I cried a lot and felt alone. I have …
This is the second time this year that we are turned away while visiting someone in the maternity ward due to different information provided by the staff. The nurses tell the parents they can have as “many visitor so long as they only come …
I had my first child here recently in their maternity ward, and the nursing staff made such a scary experience an amazing one instead. My nurse Mikayla was kind, encouraging, and informative. She supported me so much and got me through the …
I’m traveling from out of state, I have severe asthma and was having a really bad attack the parking is not very close to the er I tried to make it to the door but I couldn’t my service dog started barking to get help, security quickly came …
Took 5 days for a Dr to return my phone call only to tell me that my father is not going to make it and was very short with me. Cheryl at front desk tried to argue with me that my dad was not on hospice help and on a morphine drip instead …
Complete Inadequate care. Poor Communication. Under staffed. Unable to offer loved ones the care they deserve! Insensitive. The staff was a mix from sweet and caring to insensitive, insulting and aggressive!
Came to the emergency room with abdomen pain can barely walk. The first nurse roger was a complete jerk. And the triage nurse Brudie was no better. I drove myself to the hospital and received the worst service. I would rather just drive to another hospital. Worst hospital in ct.
I think the nurses need some people skills. However, the aides are not very good at all. The bathrooms need updated. The room was never mopped. The laundry was picked up everyday. I was on a special diet and I was upset with my menu. I …
Extremely disappointed and concerned in the ED. I’m not one to write poor reviews about hospitals or anything because they work so hard, but I’m extremely frustrated with the handling this hospital has on people with mental health/suicide …
The maternity ward here is AMAZING!!
I was terrified going in to deliver my daughter, but the nurses went above and beyond to take care of me and my baby. They were all so sweet and helpful, never …
Care was less than one star. Professionalism did not exist. Communication was poor. Respect and dignity to family and patient was horrific
Worst ER ever!!!! Worst ER nurse Nicole… Nicole has the worst nursing skills, worst bedside manner, can’t draw blood properly to save her soul!!! I hope Karma hits her real hard. 10 fold!!!
My mother Is receiving horrific care at this hospital. I reached out to patient relations no call back. Absolutely horrendous care at this hospital There’s so much to write I could go on for days. If you love the person that’s going to this hospital do not leave their side.
I have seizures all the time unfortunately. I live right down the road from y’all and everytime I end up going to the hospital y’all do such a great job. Everyones so nice. From the EMTs that pick me up in the ambulance to the nurses and …
My husband was left in a hallway with severe abdominal pain and was told “it’ll be 20 minutes for radiology to review this,” after getting an ultrasound, and we wound up sitting in the hallway for hours without anyone saying a word to us…. Absolutely would never come here again…..
I just had a total knee replacement done at L&M hospital. Orthopedic surgeon Dr. Thoms performed this surgery as well as a complicated procedure last year to straighten and lengthen to leg in advance of the knee replacement. …
Worse place ever! Don’t call there asking how your loved one is even if your FIRST on the list of emergency contacts, they tell you to ask the patient or talk to other family members. Uh no thank you my mother is out of it and I don’t need second hand information. Thanks for caring NOT!!!!!!!! 🙁
Room dirty, TVs broken, nurse told her to put the sleeve inside the portable commode herself. Kept brining her dairy even though can’t have it. Took 7 hours to get discharge papers signed. Scheduled an MRI at 9:15 pm and kept her overnight. Milked the insurance. No shower in room.
I would give them 0 stars if I could. My preemie triplet girls were born 2 months early, and a month later released from the hospital in Hartford. Come the end of June, one of my daughters had to go back to the hospital here at L and M due …
They lack compassion and empathy for patients and their loved ones. Understaffed which puts patients at risk. Our loved one was there and fell on his way to bathroom. Staff wasn’t making sure he was eating. His room was filthy until we …
I have trigeminal neuralgia. I have been admitted a couple times for hypotronemia. Having a pain disorder and confused from the hypotronemia. It is just not a great place to be physically and mentally. I cried a lot and felt alone. I have …
This is the second time this year that we are turned away while visiting someone in the maternity ward due to different information provided by the staff. The nurses tell the parents they can have as “many visitor so long as they only come …
I had my first child here recently in their maternity ward, and the nursing staff made such a scary experience an amazing one instead. My nurse Mikayla was kind, encouraging, and informative. She supported me so much and got me through the …
I’m traveling from out of state, I have severe asthma and was having a really bad attack the parking is not very close to the er I tried to make it to the door but I couldn’t my service dog started barking to get help, security quickly came …
Took 5 days for a Dr to return my phone call only to tell me that my father is not going to make it and was very short with me. Cheryl at front desk tried to argue with me that my dad was not on hospice help and on a morphine drip instead …