Established in 1971, LeBoeuf Rubbish Removal started out with one man and a dump truck. Serving the local community with a commitment to providing reliable service to our customers at a fair price. LeBoeuf Rubbish Removal is still a family run business with truly professional employees who care about the customers needs and provide quality service.
126 Ashland Avenue, Southbridge, MA 01550
Price is fair..Trash is always picked up
Every time they fail to pick up our trash, they come up with another creative excuse. Go elsewhere.
Took our dumpster with NO warning and left no paperwork to show for it either. Awful.
Driver’s are dangerous on the road they don’t look before exiting there vehicle
Literally the worst. Cancelled.
I’d stay away from this place.
Terrible terrible customer service. RUN! Manager name Larry talks down to customers and calls them idiots
I have been with this company for about 18 years have never had a problem.
My road is narrow and steep as hell but they do a good job picking up my trash.
Didnt pick up my trash because my cat was sleeping on the dumpster. Had to wait 2 more weeks.
Awesome service with the dumpster drop off, helped me out tremendously, great delivery guy!
Excellent trash removal company never complains if my barrel has too much in it!
Horrible company with horrible owners. Very rude. Glad to see one of their drivers is being charged for the accident that killed a man.
We have been customers of LeBoeuf Rubbish Removal for 16 years with very few complaints.
Recently, we had an issue with our curbside bins not being picked up as …
In my opinion one of the worst customer service experiences I’ve had. I feel that the owner, Larry, does not know how to speak to people in a professional and intelligent manner.
Great Trash company. Always on time. I always got small reminders when the pick up date changed.
A+ Customer service. Called for a Checkup on a rental property and they took care of it no problems.
Wish I could give a ZERO! Worst customer service ever. Rude, sexist and condescending!
The worst company ever! People who answer the phone are the rudest! Never picked up out trash! Came when they wanted and always said our trash wasn’t outside! we cancelled our trash services and will be going else where!
Order dumpsters from this company all the time. They always answer the phone and do exactly what they tell me. Love this place and will remain loyal to this business.
I live in an apartment with 5 other barrels. They missed my barrel today so i called, he said he got all the barrells. He did not. I asked what my option was because my barrel is full and and i have racoons and squirrels that will drag …
Choose someone else!!! Spoke with Larry as I had a question about an additional fee that would be getting charged to my account. Instead of speaking to one of his customers to explain the situation he questioned my intelligence and was …
Ive been a customer for 5 years and have omit really positive experiences with this compan .
I am surprised by bad ratings. I feel they do a great job. We have had no issues and are very accommodating. I would recommend them any day.
This company is WAY too often late for pick ups and have several times blew past my house then blame me for not putting garbage out on time – not true. Completely unreliable and poor service
Poor customer service. So rude and mean, if they spoke to my spouse like we would not be still using them.
terrible service I had broken trash bins I waited a month and called again they stated we would have them within a week or 2 after waiting a month of bins leaking all over the driveway and garage so I canceled service amazingly they can pick up the bins the next day. They also have very rude customer service
We have signed up for the trash and recycling service. The trash usually shows up on the day its supposed to but there have been a few times over the past two years when the trash trucks never showed up. The recycling service is terrible… they show up maybe half the time they say they will. I would go with a better service if you can.
I was a customer of their’s for several years. I moved out of state and was up to date on my payment. They sued me, because the contract they have you sign is for 5 years. They wanted 2 years of payment, even though I moved 1300 miles away. They filed in court and tried to get me arrested.
They charged fuel service charge months after the fuel prices had gone back down. When I canceled service they sent a bill for a year’s worth of trash service. At no time did I agree to this stipulation. No contact was sent stating we …
Just take your own trash to the dump. Dont bother asking to speak to someone helpful. The owner Eric is a complete moron and theif. Refuses to honor and provide services and will look for any excuse why he doesnt care. “you dont pay me …
Poor quality company. One week they only half empty bin out. The following week they come at 7am when they’re consistently never here before noon, causing us to miss pickup.
This place is terrible. They repeatedly haven’t picked up my trash on my week, and during the off weeks they refuse to take it even if they left it. Last week I watched the truck stop at my house, and then leave without taking my trash, to …
For the last 3 years we get a bill, pay it then 3 months goes by and trash stops being picked up. We call and are told we never paid the next bill. Well funny part is we never get a new bill. Vicious cycle that has been happening for 3 …
THE WORST trash service EVER. Customer service is TERRIBLE. They don’t care about anything but ripping you off as much as they can. If there were an option for NEGATIVE stars I would have put -100
This is absolutely the worse company I have ever dealt with. The customer service is extremely poor and they are unwilling to fix their mistakes. They missed our trash pick up because of a new driver and were not willing to pick up our overflowing barrel. NOT CUSTOMER FOCUSED AT ALL.
horrible customer service! condescending and arrogant when you call.
they repeatedly overbilled me for “extra bags” that never existed and added late charges all the time even when paid on time!!!! had to call all the time and …
Wife just called simply enquiring about why our trash hadn’t been picked up this week and ended up in an argument with a person who claimed to be the owner.
After 15 years, our collection was missed this week and instead of making amends …
Awful Service. Scheduled a roll-off to be removed at end of day and they went there 1st thing in the morning and then charged a trip fee because we weren’t ready yet. then she said they may not come back to remove it today at all now. …
Worse trash company EVER! Terrible customer service and the most ridiculous policies! They also get you to sign a contract after you have there services and forget trying to get out of it….. 60 days termiation notice required, no …
What a terrible option for trash removal in the Wesbter Mass area! Been a customer for about 4 months I believe and they have missed pickling up my trash twice. The most recent time, I called to see why they had missed my stop and when …
Horrible customer service, after being a customer for 13 years I had it with the petty back and forth outlined in most of the comments here. Then they want to charge me for picking up their own cans. to avoid the fees I told Larry I would …
I have found this service efficient and reliable, as well as pleasant and helpful on the phone and via email. I have no complaints.
I wonder why people make terrible comments with no explanation … perhaps they are trying to create business for competing rubbish removers.
Bad experience with customer service. They delayed pickup by a day due to storm. I got back from work at 8 am from a night shift and immediately put out the recycling but it was never picked up. I called customer service and got a very …
I have been with lebouf for a few months now. I had both my trash and recyclables out this morning, they took my trash, but not my recyclables (but full to the top). I called to ask why it wasn’t taken and the secretary said, Oh, the …
LeBoeuf picks up rubbish for our lake association: QQLA.org at two locations: Lake Quaboag & Lake Quacumquasit in Brookfield, East Brookfield. We tried them because Waste Management was failing us while raising rates every few months. …
Many in the town of Sutton where I live are sharing pictures of weeks of trash not picked up on Facebook, I posted one here , they are the only trash company in the area that puts tiny print in the auto debit if you cancel it’s a $500 …
After cancelling account due to a move I was unknowingly charged $105 to “remove and clean” garbage container. Their explanation for this ridiculous amount was because they needed a special vehicle to pick it up and it had to be steam …
I hate even giving them 1 star. Signed up with them 2 weeks ago. Was told on phone whether barrels delivered or not to still up garbage out for 5/8/17 and it would be picked up. Well it wasn’t. Barrels delivered on 5/9/17, but garbage was …
I called LeBoeuf Company because I was tired of the Company I used throwing my barrells around at the end of my driveway. I am a senior and this caused problems. …
Canceled service because prices kept going up. Man we talked to was very rude and unprofessional. Told them to come get their trash cans and was told it was a $70 fee. Told them I could bring them to them and he said not an option going on …
Read your contract!!! They entice you into their service by having you sign a contract that automatically renews yearly. If you try to cancel outside that date they charge early termination fees. All bills are net 15 days (not the typical …
Worst experience I have ever had with a business. Unprofessional and predatory business practices. Beware they will attempt to hold you to a contractual agreement which was never provided to you and for which you never signed. When you …
Horrible business, horrible customer service. The company they use to send out digital billing failed to send us a bill in December. Come January, instead of calling like most small businesses to check up on why the bill wasn’t paid, they …
We received an email last year stating the company had a driver quit unexpectedly. We then read of a terrible accident in the paper. Since then they haven’t missed a trash or recycling pick up, and in many cases have exceeded our …
We moved into our home about a year ago and decided to stay with the service provider the previous homeowner used. Not a smart choice. Service was fine but no recycling services provided. I found another provider that does offer …
I recently had a traffic situation with one of their trash trucks. The driver failed to stop for a stop sign and almost broadsiding me. I had to lock up my brakes and I laid on the horn. Driver’s response was get the F out of my way you a …
Excuse after excuse for late pickups. Either they don’t have enough drivers, the “construction guys won’t let them down the street” (I haven’t seen anyone blocking that end of the street) but no courtesy email. They have no problem charging …
Worst hauler I have ever dealt with. Tell you one thing on the phone, than do another. Sent invoice 8 months in a row for a service that was paid. Called 8 months in a row and still getting invoices. I wouldn’t let this company run my kids lemonade stand.
This company provided my residential trash pickup for 28 years. If we weren’t moving they would still get our business. The drivers were always professional and always courteous whenever I had occasion to meet up with them. As far as customer service goes Kim and Pete were top notch.
I was a customer of Lebeouf Rubbish for 7 years. I just recently cancelled my service because I sold my home. No problem right? How about a month after I cancel my service I get an invoice for $35 for them to come pick up their trash …
Le Boeuf has been picking up my trash and recycling for over 10 years. There has only been one time that our recycling was not picked up. I called the company. They were polite and are resolving the issue. When I looked up the phone …
It’s Wednesday and the trash is gone! I guess they were able to send someone. Thank you
Road construction closed to thru traffic but no construction until much further …
Just cancelled today. What a hassle. Not to mention the $105 they charge to pick-up the bins.
Buyer beware. …
I deal with $20k of dumpsters a year dealt with them first time they tried charging. Trip fee for a dumpster they couldn’t drop them when I discussed it with them they hung up on me, never have I dealt with a dumpster company charging a …
Switched to Leboeuf because they had a better price but cancelled after just 3 months of service. They kept missing my garbage pickup and then tried to tell me I didn’t have it out at the curb when I called to let them know. Then they …
The owner of this business is way out of line. I stayed with them for 60 months no contract ever signed and now he wants to charge me 70.00 because he has to pick his trash cans up. He is a very nasty man. I stay away from this company if I …
Called to cancel my service as life changes will be making the regular trips to the recycling center a bit inefficient. I knew I was likely to get a pitch to stay on with Leboeuf but I did not expect it to turn nasty, especially with it …
Service was alright, never had issues with pickup. The good ends there. Prices constantly going up, not willing to match competition pricing despite having multiple properties with them. Wacks you with heafty fees to pickup the bins when …
I see a lot of negative comments but my experience has been pretty good with them. Everyone I have talked to at the shop has been great, professional, and easy to talk to with positive vibes. Even though the driver drop off my dumpster at …
I have been indiscriminate over the past six years of service but not untill now have I considered canceling service due to the EVER INCREASING rates,, first it was for a new truck then they got rid of a driver but kept the rate increase! Now they’re crying fuel prices are too high! Well mr trash man, you’re too high
This past Friday I came home— my trash barrels were gone. I called Leboeuf’s, leaving a voicemail asking if they knew anything about this. A man called back in a few minutes, and in a very snarky and rude manner he told me that I had called …
I would not recommend this business to anyone! If I could leave zero stars, I would. The owner is a rude, unprofessional peon of a man. After years of paying for the ever increasing fees, the time came to cancel. Upon cancellation this …
When the owner thinks it’s ok to give people the finger and trespass on private property and then is rude Even when you call Nicely to let them know about the situation …
Drivers are able to allege pickup of recycling without actually completing the job. Follow-ups to dispatch only result in “he said/she said” with no actual resolution. There are several other trash and recycling options available that …
Worst customer service I’ve ever experienced. The owner treats his customers with complete disrespect. He tries to fault the customer with everything and doesn’t let you get a word in. I have never been so disrespected by a business before. …
This is a disgusting business that does not care about their customers or the community. Leboeuf practices predatory billing and will do everything they can to take advantage of the customer and squeeze every last cent out of you that they can. Absolutely horrible business, do NOT use them under any circumstances.
Leboeuf are trying to rob the customer. They change the prices all the time and honestly think that an email about rising fuel prices justifies multiple increases. I’m good with this money hungry company. Come get your bins. I know me …
We all understand you pay your bill and get services , but in our community it’s more than that . They will get you for a 5 year contract “totally our choice “ yes we accept that “for me I didn’t read the fine print my fault “ but have had …
I own a multifamily and this company raised their prices for the final time on us. We have three trash bins and 2 recycling bins. Been with them for over 7 years. Their prices for service is close to $200 a month for pick up now. OUTRAGOUS. …