Legacy Community Health’s Southwest, TX office specializes in behavioral health, pediatrics and more.
| Thursday | 8AM to 8PM |
| Friday | 8AM to 8PM |
| Saturday | 8AM to 5PM |
| Sunday | Closed |
| Monday | 8AM to 8PM |
| Tuesday | 8AM to 8PM |
| Wednesday | 8AM to 8PM |
1415 California St, Houston, TX 77006
I’m mobility impaired and couldn’t find parking close enough to let me get to the building. This includes looking for all handicapped parking spots. They provide a much needed service, but access is a severe problem. I ended up having to cancel the appointment and reschedule at a different location.
Armando is so unprofessional he made a wrongful report to the Health Department, even the person I spoke to from the City of Houston told me how incompetent he was. I called the Legacy Community Health Clinic several time to speak to him …
I’ve been trying to schedule an appointment with my Primary Care Physician Dr. Banh for about a month now, but as a new patient, all I keep being told is that I am on a waiting list (that apparently is unavailable for staff to view, and …
It’s decent. Parking is horrible though. Also, it’s hard to get an appointment because they are so busy. But I would say it’s worth the wait because I actually do like my doctor’s here. Especially my eye doctor, he’s so cool, funny, and very knowledgeable in his field. I’ll still with this place for a while.
My obgyn has cancelled my appointment 3 times now. I have been rescheduling since June 2021! Instead of letting me know ahead of time its always the day before. When you have major concerns to see a doctor and they cancel for no reason it’s unprofessional and shows lack of concern for the patient.
Very friendly… Very welcomed… Wait time was a little long but I was happy with service. Dr. Burns very professional and thorough great doctor.
Love this location. It’s concise and has a smaller parking lot which makes it easier to walk to the building. You may have to wait for parking or park on the street. Everyone is super duper nice! Overall very inclusive. Lab and Pharmacy on site.
i am taken very well care of at this clinic. they’re extremely friendly no matter who the staff member is & very open to LGBTQ+ community. my psychiatrist is amazing and hasn’t failed me after almost a year of visiting. definitely never feel afraid, ashamed or uncomfortable coming here!
I am so thankful a wonderful Clinic like this exists. Primary care, Behavioral health, dental, nutrition and so much more. They also work with those w/o insurance. The in house RX saves a ton as well. Each and every member of the staff are professional, courteous, friendly and overall amazing!!
DENTAL- The new Dentist at the Montrose clinic is so much better. He looked in my mouth before looking at x-rays and just calling to the tech which teeth had problems. He answered my questions where the last Dentist acted like she didn’t …
Don’t ever go to this place. I have a severe ear and sinus infection . Because I live in America I can’t afford even an individual plan for insurance. I’ve been here a couple times and it was good . But for some reason recently it’s …
This is for the lab only: I went to get some blood drawn today 7/27 and I couldnt fulfill all of the need for vials because I was dehydrated. I started feeling nauseous and asked the girl to stop. I asked for some water and she said they “didnt have any just a water fountain outside.” And then told me I can leave!
It was a bit of a wait, but it’s a specialized doctor’s office so that’s to be expected. Generally, the employees were friendly enough and helpful when you needed to ask questions, my doctor was very kind and friendly and her staff is …
Because of this person I will be changing clinics Michaela Pierre
Patient Assistance Represen she always gives me a hard time every time
Terrible place and waste of time!! The dental assistance is rude and nasty!! I would never go back here. Don’t even waste your money or time here. You may as well let your child play in your mouth and diagnose you. This place is a joke. …
A gentleman named Alex who sits at the check-in counter has always been extremely helpful and willing to go the extra steps to make this confusing process easier. …
Don’t ever expect a call back from any staff member at legacy. They never call you back thank God my life don’t depend on the to call. I been with legacy for over 40 years and they don’t call back. Treatment is ok but slow. The can’t keep Doctors ot P.A’s for any length of time and the really don’t listen all that well to the clients.
NOT WORTH YOUR TIME
This clinic was a terrible experience. I called and was told to go to the walk …
I have been here on time 1:30 pm my appointment was cancelled because I spend 23 minutes completing it. They never said that is mandatory to fill up in certain time. I finished so frustrated because I have to leave with same situation that …
The people are great and doctors work well. They are just not good at scheduling at all. And lack communication within departments. If you are backed up/have less staff then stop scheduling people. As frustrating as it may be to have to …
Never go here!!!! NP Simmons does not care about your health. He will not authorize your meds that you need to live a healthy life. They are always passing you around Bc no one wants to help you resolve any issues you have. I needed a …
This is one of the worst clinics I have ever been to and the social worker’s are lazy and don’t want to help people that are in need! Do your job or choose another job it’s because of the patients why you have a job so do it!
I take several people here for services and the clinic is getting slammed. The clinic provides great services for people in need and free or reasonably priced.
I have triple coverage but I have considered going here for my services, but it …
The staff is helpful and polite. The cleanliness of the building is always poor and has been that way for years. I feel sorry for the staff and clients that work and get services in a poorly cleaned medical center. I have been inside …
3rd time I’ve tried to go here for a walk-in visit only to hear that everything is booked – at 7:50 am. I guess they can only handle 4 patients a day. Also, they refer to their nurse practitioners as ‘doctors’: I am highly considering reporting them to the Texas Medical Board for violating §104.004 of the Texas Occupations Code.
I have a close friend that at one point loved this place until he found out that they will tell other agencies your whole medical record with out you needing to approve it. This case could have messed up his veterans benefits. They …
Service at LCH has been junk lately. I’ve been a patient with them for over 4 years and lately I’ve had so many problems. I had a 10:20AM appoint today, drove 35 minutes, arrived on-time, and was rescheduled for an 11:20AM virtual …
I have had good and bad moments at Legacy Montrose, in turn it took a year after moving here to get services, went to Harris Clinic also which wasn’t much better, I am not sure even who my case manager is, it was a long grueling process of …
Excellent staff,amazing doctors and every single member of your care team will work with you in every aspect of your health.Excellent place for LGBT community
Terrible place terrible customer service!!! Called 3 times i was told that the medicine is ready for pick up and i came in the office twice just for them to tell me that they Don’t see the medicine in their system. And the girl in front is …
Took an hour to see me for a schedule appointment. The eligibility specialist, Christopher Gonzalez, asked personal questions in the lobby while others occupied the area, which made me feel uncomfortable. Not a great situation for a …
Staff does not care about your time or your problems. If you have a appointment be mentally prepared that even if you show up on time the front line desk will sit there and play with their fingers till your late. And even then be prepared …
My Partner and I were heavily involved with Legacy. We donated a lot of money to Legacy also. During that time we would hear negative things about how people were being treated when they would come in for care. We were shocked to hear …
On many occasions not just based on one experience, the reception/information area along with Labratory is at 90% RUDE/impatient and quick to dismiss. If you ask questions to further your understanding they easily demonstrate their …
I went in today to do a check up by appointment and i cannot believe the level of profesionalism the staff here had, everyone was nice and friendly, from the security guard, the ladies checking in patients, all the staff from 3rd floor and …
Omg when I tell you the check in specialist at the front dest downstairs # 4 Jae is an absolute peach. She went above and beyond to help me. Great customer service skills. Very calm and polite. 4 thumbs up and 10 stars across the board you rock and keep being awesome.
Legacy has improved dramatically over the years. This is mainly regarding the process of in and out with each patient… but I’m so happy I finally been placed with a doctor I love. Rocco Richards and his MA, Armando really care about me and give my medical history, the attention it needs.
Everyone I have seen at this clinic has been exceptional. l literally cried when I got through with the eligibility appointment; I could finally go to the doctor again and get back on track with my health. My primary care doctor and OBGYN …
Always, always, always, pleasant staff. And I APPRECIATE THAT!!! Great Dr’s who help and educate with all aspects of one’s health. Never had a bad experience. 5 years and 3 insurances later I’m still a patient PURPOSELY.
I went in for urgent care dental services and was informed that my insurance wasn’t accepted. That’s fine. I asked if I could be seen without using my insurance. They informed me what to cost would be if I chose not to use my insurance and …