The internet is constantly down, there are always problems with the phone, and it’s very hard to get a hold of technical support or anyone to do maintenance. Would not recommend.
Very unhappy about the fact that it seems like at lest once a month on Friday night the Internet goes out and of course there closed all weekend makes me wonder if its not done on purpose to save them money ?? And of course they never refund peoples money but if u don’t pay them you get late fees.
Price and service both took a leap forward. I however will never stop searching for better, someday there will be service to rural communities to bring us up to speed with the rest of the world.
Complete trash. Just a company coming into an area that give people no option but to use them. They take advantage of everyone, charge way to much for way to little and any problem you have is somehow always your fault.
5X the price and internet is down 30% of the time & when you contact for support they send you to an outsourced tech service that tells you it’s out and they Can’t tell you why or when it’ll be back up . out for days on end and still charge you for full service
Telephone service has been excellent. Cable t.v. and internet substandard. First, they told me internet and cable television service was a certain price, but they did not tell me about all the extra charges. Also, after rain and wind storms cable and internet went down and would be out about 3 days to a week.
The only star I will give it to the tech that came out. He was friendly and fixed the matter quickly. However customer service is a joke. More like customer excuses. I was litterally told by “Miss T” that she couldn’t call her tec cause he …
One day there will be other options, I moved from exactly 15 minutes away, where I had a full gig of dl speed, 1,000 meg, to 7? , and pay exactly twice as much. The selling point that was pitched to me was, we should be up to 25 meg by the end of the year, well, welcome to 1990, go you!
Internet keeps going down i can’ t watch a movie without it stopping several times an hour. I pay for their fastest speed, but it makes no difference. It is very expensive for such bad service.
The Internet is down quite often and many times it is on the weekend conveniently when they cannot be reached. Of course we are still charged for the down time and for those of us who work from home it is VERY inconvenient. Yes the staff …
Always goes down on the weekends and I’m lucky to get a 1MB of download speed, but I pay for 10MB. The price is outragous for what they offer, but it’s the only option that’s available. You would think for how much they are charging their customers they could provide better services.
Staff was friendly, till last time when they hung up on me..I was just asking questions. My internet goes down about 30 minutes at a time multiple times a day. They are triple the cost of a regular provider, and with a 10th of the …
Sweet staff great service.
It’s all we have for phone and internet
And I thought AT&T internet was bad!
Worst Internet provider in US but it’s all we have so…
Well all the reviews say it all so I just keep looking for other options.
Outrageously priced and its still super slow and has to reset several times a day!!!
Office staff tries to help, but field staff are top notch! They get the job done!
Would give lower if I could. Price vs service it should be illegal.
Literally everything said before is 100% true. Terrible product and terrible service. 1 star is too generous.
Over priced and useless. If you are looking for stable and reliable this is NOT it.
The internet is constantly down, there are always problems with the phone, and it’s very hard to get a hold of technical support or anyone to do maintenance. Would not recommend.
Very unhappy about the fact that it seems like at lest once a month on Friday night the Internet goes out and of course there closed all weekend makes me wonder if its not done on purpose to save them money ?? And of course they never refund peoples money but if u don’t pay them you get late fees.
Price and service both took a leap forward. I however will never stop searching for better, someday there will be service to rural communities to bring us up to speed with the rest of the world.
Complete trash. Just a company coming into an area that give people no option but to use them. They take advantage of everyone, charge way to much for way to little and any problem you have is somehow always your fault.
5X the price and internet is down 30% of the time & when you contact for support they send you to an outsourced tech service that tells you it’s out and they Can’t tell you why or when it’ll be back up . out for days on end and still charge you for full service
Trash WiFi, always crash and way to expensive price. My phone line with 1 bar is faster then their full bar internet !It’s depressing !!!
I’m in the process of file suit against LeRu, we will have our day in court. $140 a month for NOT EVEN 15 mbps IN 2020? What a joke!
Telephone service has been excellent. Cable t.v. and internet substandard. First, they told me internet and cable television service was a certain price, but they did not tell me about all the extra charges. Also, after rain and wind storms cable and internet went down and would be out about 3 days to a week.
The only star I will give it to the tech that came out. He was friendly and fixed the matter quickly. However customer service is a joke. More like customer excuses. I was litterally told by “Miss T” that she couldn’t call her tec cause he …
One day there will be other options, I moved from exactly 15 minutes away, where I had a full gig of dl speed, 1,000 meg, to 7? , and pay exactly twice as much. The selling point that was pitched to me was, we should be up to 25 meg by the end of the year, well, welcome to 1990, go you!
Internet keeps going down i can’ t watch a movie without it stopping several times an hour. I pay for their fastest speed, but it makes no difference. It is very expensive for such bad service.
The Internet is down quite often and many times it is on the weekend conveniently when they cannot be reached. Of course we are still charged for the down time and for those of us who work from home it is VERY inconvenient. Yes the staff …
Always goes down on the weekends and I’m lucky to get a 1MB of download speed, but I pay for 10MB. The price is outragous for what they offer, but it’s the only option that’s available. You would think for how much they are charging their customers they could provide better services.
Staff was friendly, till last time when they hung up on me..I was just asking questions. My internet goes down about 30 minutes at a time multiple times a day. They are triple the cost of a regular provider, and with a 10th of the …
Unfortunately it’s the only internet option for us that doesn’t have a data cap. That’s about all I can say.