Liberty Lake Family Dentistry

Cosmetic dentist, Liberty Lake Family Dentistry

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Liberty Lake Family Dentistry Reviews ( 196 )

  1. Great customer service😁 I enjoyed how everyone was so friendly. Everything was explained to me, so I could understood what was going on with my teeth. I will be back!!! …

  2. Scheduled me quickly. The person that served me on Novenber 1st was gentle and informative. I want her everytime… sorry I don’t remember her name. Love the staff and Dr. Olmsted.

  3. Horrible experience. Avoid!!!! I read your response and must comment. Again you have chosen to lie and mislead rather than apologize for Michelle’s Olmstead horrid behavior. Maybe you and Michelle she should try to be truthful. Probably to much to ask though.

  4. Fun and friendly staff in a beautiful office! Knowledgeable and determined to find the the solution that works best for the patient. I’m so glad I found Dr. Olmstead!

  5. Beautiful office!! The staff are very knowledgeable and friendly. Dr. Olmstead does amazing work, my whole family see’s her. Highly recommend this office!

  6. Waiting room was very comfortable. Staff was extremely nice and very professional! Pleasant and efficient visit that exceeded my expectations. Glad we found them.

  7. An amazing safe and comfortable place. If I have any questions or concerns everyone is eager to help. They are like a family there, and treat you as such. Very welcoming and since I have been going here I have recommended them to everyone.

  8. Going to the dentist has giving me more anxiety than anything..
    Dr Olmsted and her staff knew this the moment I walked in.. they’ve dealt with my kind before and knew exactly how to put my mind at ease.. her team is truly …

  9. Super sweet friendly staff! They were able to get me in quickly regarding a broken tooth. Very helpful. Couldn’t ask for a better set of employees and establishment

  10. Great Dental Office ☺️. Everyone is extremely nice and makes sure you are comfortable. This place is the best dental office I have gone to. I highly recommend for anyone.

  11. I am a Lyft driver, and this morning I gave a ride to a young lady who is an international student out to this dentist from Gonzaga in Spokane. To get there and back again, this trip would cost her $60. She did not realize that it would be …

  12. I absolutely hate the dentist and everything they stand for. I had three emergency situations from three different dentist from Boise to wandemere in which when I say emergency, the dentist put me in that situation. My anxiety was a 15 on …

  13. My Thanks and admiration to Dr. Michelle Olmstead & Keilani K. Words cannot describe their great work and care recieved by them. Along with entire staff they made a process that has changed my life and oral health possible. Thank You !

  14. My view of my first appointment. Excellent front desk, warming, and considerate. Examination by Hygentist Professional, thorough, and considerate. Dentist, considerate, professional, and deliberate. Very well done! Les Schroll

  15. As a disabled senior in a wheelchair I appreciate the extra accommodation that I receive at Dr. Olmstead’s office. It is one thing to be basically accommodated. It is another to be accommodated by trained staff who have a working knowledge of our special needs.

  16. If I could leave no stars, I would. I got a crown done on tooth # 3. It resulted in a distal open margin which lead to decay under the margin and having to get the crown replaced not even two years later. I am in the dental field, I highly advise not to go here.

  17. This isn’t even my dentist, but they took the time to walk me through some critical questions. If this is the experience you can expect when your not yet a patient, imagine when your are!! Thank you for exceptional service! 😊 …

  18. I had a broken crown. I called as a new patient to be seen by the dentist. They went out if their way to fit me into the schedule. The staff was extremely friendly and professional. They are my new dentist now

  19. I have had my deep cleaning and fillings done here and it’s a great place to go. They staff was very friendly and knowledgeable. I will be keeping them as my dentist.

  20. The dentists are nice enough but their billing is horrible. after asking for a pre-authorization and getting a confirmation on how much i’d pay via their own billing dept, when the work was done they tried to charge twice as much as …

  21. Unfortunately, I had a terrible experience at this office. At my initial appointment the usually charting was preformed and a treatment plan was created. At my follow up visit, I was informed the dentist who I saw originally no longer …

  22. In the past I was one of those white knuckle individual’s who literally had to be given a Valium just to visit the dentist . Not anymore !! I am no longer fearful & have gone thru some extensive dental work totally at ease knowing it’s …

  23. The dentist who did my cavity fillings was in such a rush to get somewhere else she did not make sure they set correctly. At the end of the procedure I tried to ask her some questions and she rushed me out of the door. She told me she was …

  24. This Dentist made several of my teeth food traps so I would end up getting root canals and extractions. I ended up getting numbed twice because they were over booked!!!

  25. Honest review. I’m not a patient here nor have I been one. I’m writing this on behalf of my friend who was and her ridiculous experience. She went in with severe tooth pain. She got in for xrays quickly enough Problems were identified and …

  26. Been a patient since 1999. Love Dr. Olmstead and Liberty Lake staff! You all take good care of us! Dr. Olmstead truly cates and listens and the staff are wonderful as well. I drive over from Rathdrum and it isn’t far to go for excellent care. I highly recommend this practice.

  27. Very professional, friendly staff. Accepts a wide variety of dental insurance. All the work I’ve had done: tooth pulling, root canal, crowns plus regular cleanings have been excellent.

  28. We have been seeing Dr. Olmstead for a very long time and she has just been so wonderful throughout all this time. My mom was having a lot of pain with a tooth and found out she needed a root canal. Dr. Olmstead went above and beyond to …

  29. A+ dental care. Dr. Olmstead is such a perfectionist…. my implants are so natural. The cleaning I had for this review was, as always, comfortable and thorough. Great Doc and staff!

  30. I do not think it is fair to tell someone they need an almost $1100 procedure done, and not be honest about the cost. When you are sat down and given a piece of paper that shows what your portion will be, and what your insurance will pay, I …

  31. I just completed an implant procedure. I recommend Dr Olmstead and her entire staff. I am over 70 yesrs old – have had extensive dental work all over the USA -this is one of the BEST professional practices I have ever experienced. …

  32. Dr Olmstead and her professional staff treat my entire family. The deltal hygenest that cleans out teeth, walk us through each process that they are working while cleaning, and provide recommendations on how we might improve taking care of …

  33. I am so grateful for the quality of care I receive from Dr. Olmstead and Dr. Kerst. I have been a patient for many years and trust that they will always make my dental troubles disappear. What a blessing it has been to receive immediate help on a Saturday! Thank you so much for keeping me smiling!!!

  34. I had a crown fall off. When it fell off a second time within a day I went in again. They made the new crown right then even though I didn’t have an appointment and they were short staffed that day. Very professional work.

  35. Guys, I really sad to give you just 1 star.
    I have been your patient for years and my first dentist was Kimberly Siler. Thanks God she moved from Spokane. She is 0 and one of the worst dentist I have ever …

  36. They are the best! I broke a tooth and they did a wonderful job of fixing it while putting me at ease (as much as possible) during the process. Hardly felt the shots. Very friendly people. Thank you!

  37. Liberty Lake family dentistry is the best dental office I have been too. I have been going there for about 10 years. The doctor Michelle Olmstead and her staff are very kind, caring, and professional. If it wasn’t for Dr Olmstead, I …

  38. I would be very cautious of this dentist. I just moved here and had gone to the same dentist for several years with no issues. I went to Liberty Family Dental today and was told I had several issues with my teeth. The dentist exact comment …

  39. This review is for Ray Holten, not Sharon. This visit was as pleasant as a visit to the dentist can be. During this cleaning, the hygienist explained exactly why and what was going on with my teeth. Also, told me what tool I may try to use and how to use it. I am grateful for the advice.

  40. We have been patients of Dr Michelle Olmstead’s for 17 years now. Last night my bridge fell out and I called this morning and they were able to fit me into their schedule. Dr Kerst (first time I’ve met him) was great to have and they as …

  41. Excellent new patient experience. Informative, professional, kind, gentle, gave multiple treatment options with price break-out. Chelsea was fantastic. Dentist friendly and thorough. Highly recommend!!

  42. From the moment I walked through the doors of Liberty Lake Family Dental Care, I was met by a professional yet very friendly staff. I have had a lifetime aversion to Dental Care due to traumatic childhood experiences with Dentistry. Being …

  43. I have always had a good experience at Liberty Lake Family Denistry. I do recommend them when I’m asked who I go to.
    The hygienists is very good at her job and I would like to have her again at my …

  44. All employees are very professional very courteous and helpful. Kim took her time and explained everything and all options that were available to me. Dr. Olmstead put me at ease and made the procedure painless . Highly recommend to everyone . Thank you . Tracy Barraza R.N.

  45. It takes over 1 hour and 30 min to get a teeth cleaning done. I take time during my lunch break to get this done. Sitting in a chair for 20-30 minutes waiting for the dentist is disrespectful of my time. …

  46. I am a new patient at Liberty Lake Family Dental and have Erin as my hygienist!
    She has done an exceptional job on me and her attention to detail is great!
    She is greatly appreciated along with the receptionist staff!

  47. Great care as always. I really like the staff and Dr Olmstead which is saying a lot as I don’t like dentists at all. Dr Olmstead not only takes good care of your teeth but she cares about what they and you look like when the work is done. …

  48. Surprised to see all new front desk staff…kind of made it feel like my first time in the office, not as friendly or personable as I’ve come to expect here. On a brighter note, dental hygienist Breanna is an outstanding example of someone …

  49. I am recently new to this practice and have loved both my experiences! During my second trimester of pregnancy I needed a root canal procedure and I was not anticipating how comfortable they would make it! Constantly asking if I needed to …

  50. I have been going to this Dental Practice for several years and Dr. Olmstead as well as Loretta and the rest of the staff have always been wonderful. I suffer from “white coat” syndrome so going to the dentist is very difficult and anxiety …

  51. Great friendly staff! Very clean facility! I had my L&I claim done through this dental office. They were very helpful with the whole process and kept me up to date with it all! Thanks so much Dr. Olmstead and the friendly staff!

  52. Went in for my annual check up and this was my 1st visit here for that exam. My hygienist was supper informative and let me know that my gyms sloughing off wasn’t normal and that my toothpaste I’d been using my whole life was probably the cause. Thank you for explaining that and helping my teeth look their best 😁 highly recommend …

  53. If a dental visit can be called “great”, LL Family Dentistry is great. The staff is excellent both in manner and ability. Explanations are given and instructions are easy to follow. They are doing a great job in keeping my teeth healthy.

  54. Great staff and overall experience. I’ve been seeing Dr Olmstead and staff for 3 years now after a long run without insurance and care. Since we have fixed a couple problem areas and a same day crown. I now have a clean bill of health and gained knowledge on how to tackle my problem areas.

  55. Our family LOVES Dr Olmstead and her staff! We love their high standard of excellence in every area! I love my implants! My first ones were my top 6 front and continue to have my back teeth done with implants too. I’m too young for dentures …

  56. Dr. Olmstead and the staff of Liberty Lake Family Dentistry excel at dental science and technology. Their patient care is superb moving you from the office lobby to the exam room quickly. Explaining your dental care clearly and completing the procedures to send you on your way with a bright smile.

  57. Excellent service, from the time you call for your appointment, to check in and while in the dental chair. The staff are always making sure you are comfortable and keep you informed of what they are doing for you. Thank you to everyone …

  58. The staff at Liberty Lake Dental are extremely professional and very friendly. I visited recently for a deep cleaning and the hygienist did an excellent job of administering the treatment. As far as trips to the dentist go, it doesn’t get much better than this.

  59. Great experience with Liberty Lake Family Dentistry. I have been a customer of theirs for about a year now and its always a pleasant experience (as pleasant as possible at least). Their staff are all very friendly and take the time to …

  60. First of all, my teeth have never felt cleaner! I’ve always had my teeth regularly cleaned but since moving to Spokane I had to find a new office. I am very happy I came here! My appointment was on time. The staff was undoubtedly the …

  61. Dr. Olmstead and all her staff are awesome, from the front receptionist, dental assistant, and hygienist.
    Had several 40 year old cracked fillings replaced all at once. They are so good I even fell asleep twice when the were working on me. In and out in less than 90 minutes.

  62. Unfortunately I’ve had to edit my review due to some recent circumstances.
    Pros:
    I absolutely love the hygenists and assistants, and Dr. Olmsted is also super …

  63. Over Last couple of years I have tried to find a dentist in the local Spokane area. After multiple dentist visits with unrealistic prices, unreliable service I finally found liberty Lake family dentistry. Dr. Olmsted is caring, patient, and …

  64. This group of dental professionals have gone out of their way to get services done for me at a fair cost and with comfort. Their attention to me and scheduling flexibility have been far above expectations. I am very excited to highly recommend them to anyone looking for a dentist.

  65. My husband and I have been patients of Dr. Olmstead for 20 years. Dr. Olmstead and her team are caring, professional, trustworthy, and have never once disappointed our family. Going to the dentist was always very stressful for me prior to …

  66. Michelle Olmstead is hands down the best dentist I’ve ever had. Exceptional work, no discomfort and an easy healing process. The entire staff is extremely nice and professional. My experience was so pleasant my entire family will be moving to this facility.

  67. Absolutely a great choice for your dental needs, treatment plans are discussed and they allow you a voice in decisions. All team members are cheery and attentive to ensure your visit goes well. Having had a horrible childhood dentist I’ve aways been on the edge at dentists…Dr. Olmstead and team take the edge off!

  68. Everyone at Liberty Lake Family Dentistry is kind and considerate. They go out of their way to make you as comfortable as possible. I have had to have a lot of work done on my teeth and it wasn’t traumatic whatsoever. Heck, it was almost …

  69. Having the ability to get a crown done same day is amazing, but having it covered by your insurance and the staff is efficient and thorough is top notch. I had the unfortunate experience of having a crown crumble apart, and the staff took …

  70. The ladies at LL Family Dentistry are the best there is. Let’s be real – going to the dentist isn’t a day at the beach, BUT they make sure you are smiling, comfortable, and that your teeth are taken care of. They work around your schedule …

  71. Kim was extremely thorough and detailed with explaining the process of establishing my records as I’m a new patient. Best cleaning I’ve ever had. Front desk was so helpful, knowledgeable and friendly. Dr. Olmsted is so nice and personable. My experience was great!

  72. Please understand, I am one of those people who totally panics just thinking about going to a dentist. I had put it off way too long, so I needed a lot of help. …

  73. Having worked in dental offices for years before retirement, it’s easy to pick up on how an office is managed. This office has such a great staff, pleasant and positive atmosphere, a solid sense that excellence is the standard. To top it …

  74. Have been with Dr. Olmstead for nearly 10 years, and will continue! They deliver exceptional customer service with a smile, provide excellent care, and though going to the dentist isn’t always my favorite thing to do, I feel less stress knowing the team at Liberty Lake Family Dentistry takes the best care of me!

  75. My mother has suffered 4+ years with posts drilled into her jaw waiting break after break for her teeth…dentures break over and over $15,000+ and still she has no bottom teeth! It is terrible to watch her suffer so much.They did this to her! Get 2nd opinion

  76. This office is top notch! I have been going to Liberty Lake Family Dentistry for years. From root canals, bridge work, preventive care, etc., I have always experienced the best care and results. Dr. Michelle and staff are superior.

  77. My wife’s experience mirrored some of the other 1-star reviews. Overall I think they do good work there and have some friendly staff. My wife had a partial made there and she broke it eating 2 times. The first time she broke it they charged …

  78. Liberty lake family dentistry made me feel very comfortable I trust them 100% to touch my teeth. I have super bad anxiety going to the dentist in general but they made me feel super comfortable. Went in there for a teeth whitening and my …

  79. Typically not a huge fan of the dentist… I mean once a year/every other cleanings 😅 which I know is bad, but dentistry offices have a hard job to do, and this office has been wonderful! I felt welcomed by “Loretta” at the front desk who …

  80. Dr. Olmstead is awesome and their support staff is friendly and informative. I’ve been going here for 3 years now and never had a negative experience, even with a root canal! Never had a better experience at a dental office.

  81. I had a infected wisdom tooth and got really sick from it and the day I called they allowed me to come in and not only checked it but removed it for me all last minute. They were amazing. Thank you.

  82. I had a great experience at this dental office. It was my first visit and everyone was so welcoming and very helpful. Going to the dentist is not usually my favorite thing to do but the staff at Liberty Lake Family Dental made my visit easy.

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