Still waiting on transportation for my mom , scheduled for today around 12 by Mary Washington Hospital was to pick up at 5 it’s now 645 no show yet !!!! What’s up with this service??
Very nice and professional staff. They’re open 24/7 and available for all forms of transports. Same-day scheduling is available for a wide-array of needs.
Do Not ever use this service. They are insensitive to the patients they deliver & to your home. They did physical damage & I had to threaten to take them to court to get them to pay.
Allen and Trevor did a great job with family transport of a family member and Allen was a great driver and Trevor a great emt very friendly and helpful and handling our transports well
Awful! For the time that we waited for transport from Kaiser Permanente in Manassas, VA to a room waiting for an admitted patient at Virginia hospital center … over two hours! I could have driven and made it 3 times! And of course they will want to charge you!
Would give zero stars if possible, they abuse employees, break their own policies and OSHA as well. They frequently and regularly put employees in dangerous positions that regularly result in injuries. Do not ever give them service.
Being a former employee of lifecare I’ve seen everything. This company is not what they try to seem like. They don’t know how to treat staff and patients or patients family members. They are almost always late on every call they get. The …
My father in law was transported from Culpepper to Gaithersburg on May 24rh. I have to say that the 2 people transporting him were Moe, Larry, Curly and Shimp rolled into Abbot and Costello. Not only did they pick up my father 2 hours late, …
Trucks that catch fire during patient transport. Employee that don’t practice basic PPE precautions. Under the old management and owners. Recently purchased by Priority Ambulance from Knoxville Tennessee so I am uncertain of new company policies. Hoping it’s for the betterment of the business.
My father fell ill on his way to Vietnam. He was there in the ICU for 40 days and was then transported back to the United States. I called LifeCare Medical Transports a week prior to his date of arrival and provided them with all the …
I was transported last night and the staff were very pleasant and did their best but it was an awful trip. The ambulance was creaky and had a bumpy ride. They could not give me any pain medication, even Tylenol, even though I had fractured …
Horrible service! This company is hired by the Health and Rehab center my brother resides in. Have already had a few issues, but today was the straw that broke the camel’s back. Never on time, bruised his arm last time and today was to …
I am so unhappy with this company. My husband was to have been transported from the hospital to the rehab center at 5:00 pm. Then it was 8:30 pm. I got a call from the hospital at 10:45 pm that they were just coming now. A 77 year old …
My mom is in the last days of her battle with cancer, and needed to go to see her doctor, but any effort we made to help move her caused her agony. We set up with Lifecare thinking it would be an easier trip for her… And we could not …
1 star is too generous. A transport/contractor for Kaiser Permanente is unreliable and a disgrace to be associated with KP. Pick-up scheduled at 5:30 pm
and still not here at 9pm. My 90 yr old Mother is devastated. This company will …
After suffering a stroke and being in the Neuro ICU at VCU for 4 weeks, my mother was put on hospice care. We wanted to bring her home so that she could spend what little time she had left at home with her family. Unfortunately Lifecare was …
Absolutely horrible. My grandmother required medical transport to a hospital in DC from Virginia due to her condition deteriorating after an emergency surgery while visiting family here. After calling for two days, Lifecare promised to send …
Worst management
A great Virginia EMS provider.
We had Charles. A truly caring man.
Late and management was very rude. Will be looking for another service to use.
Thieves, this co.pany stole from the VA taxpayers and should be shut down.
Horrible company! Never shows up on time or even shows up at all!
Oliva b is literally the worst and doesn’t know how to take care of people shes arrogant and rude
Always late. Don’t bother calling to give you a heads up. Damage walls in and out of your home.
All my transports have been professional and at times apologetic on the bumpy roads but even in pain I was safe Thank you 😄🙏💕 …
The office is beautiful! All of the employees are extremely cheerful and kind when greeting you.
Still waiting on transportation for my mom , scheduled for today around 12 by Mary Washington Hospital was to pick up at 5 it’s now 645 no show yet !!!! What’s up with this service??
The EMT’s were very professional and handled my wife with care. I appreciate everything they did in transporting her home.
Very nice and professional staff. They’re open 24/7 and available for all forms of transports. Same-day scheduling is available for a wide-array of needs.
Do Not ever use this service. They are insensitive to the patients they deliver & to your home. They did physical damage & I had to threaten to take them to court to get them to pay.
Allen and Trevor did a great job with family transport of a family member and Allen was a great driver and Trevor a great emt very friendly and helpful and handling our transports well
Awful! For the time that we waited for transport from Kaiser Permanente in Manassas, VA to a room waiting for an admitted patient at Virginia hospital center … over two hours! I could have driven and made it 3 times! And of course they will want to charge you!
Would give zero stars if possible, they abuse employees, break their own policies and OSHA as well. They frequently and regularly put employees in dangerous positions that regularly result in injuries. Do not ever give them service.
Being a former employee of lifecare I’ve seen everything. This company is not what they try to seem like. They don’t know how to treat staff and patients or patients family members. They are almost always late on every call they get. The …
My father in law was transported from Culpepper to Gaithersburg on May 24rh. I have to say that the 2 people transporting him were Moe, Larry, Curly and Shimp rolled into Abbot and Costello. Not only did they pick up my father 2 hours late, …
Trucks that catch fire during patient transport. Employee that don’t practice basic PPE precautions. Under the old management and owners. Recently purchased by Priority Ambulance from Knoxville Tennessee so I am uncertain of new company policies. Hoping it’s for the betterment of the business.
Excellent facilities,friendly staff. Great place
My father fell ill on his way to Vietnam. He was there in the ICU for 40 days and was then transported back to the United States. I called LifeCare Medical Transports a week prior to his date of arrival and provided them with all the …
My 94 year old mother was supposed to be transported from Mary Washington Hospital 5 hours ago and they still haven’t arrived. This is unacceptable.
I was transported last night and the staff were very pleasant and did their best but it was an awful trip. The ambulance was creaky and had a bumpy ride. They could not give me any pain medication, even Tylenol, even though I had fractured …
Horrible service! This company is hired by the Health and Rehab center my brother resides in. Have already had a few issues, but today was the straw that broke the camel’s back. Never on time, bruised his arm last time and today was to …
I am so unhappy with this company. My husband was to have been transported from the hospital to the rehab center at 5:00 pm. Then it was 8:30 pm. I got a call from the hospital at 10:45 pm that they were just coming now. A 77 year old …
My mom is in the last days of her battle with cancer, and needed to go to see her doctor, but any effort we made to help move her caused her agony. We set up with Lifecare thinking it would be an easier trip for her… And we could not …
1 star is too generous. A transport/contractor for Kaiser Permanente is unreliable and a disgrace to be associated with KP. Pick-up scheduled at 5:30 pm
and still not here at 9pm. My 90 yr old Mother is devastated. This company will …
After suffering a stroke and being in the Neuro ICU at VCU for 4 weeks, my mother was put on hospice care. We wanted to bring her home so that she could spend what little time she had left at home with her family. Unfortunately Lifecare was …
Absolutely horrible. My grandmother required medical transport to a hospital in DC from Virginia due to her condition deteriorating after an emergency surgery while visiting family here. After calling for two days, Lifecare promised to send …