Chanhassen location is filthy. women’s locker room has serious sanitary issues. Be prepared to wait in line for overcrowded showers that have mildew and hair all over them mold on the ceiling I have never once seen the steam room cleaned or …
My family has recently joined Lifetime in Ajax and we are loving it. The facility is beautiful and clean. The outside pool is like a private retreat – kids love the water slide and the ability to be able to do laps and just have fun. We …
About 3 weeks ago, I came to this gym with a couple friends on a guest pass. There was a woman that was leaving the gym when we were coming in. She slipped, and fell, and I was able to see how their management team worked in ways to help …
I had a terrible experience with Liz a lifetime membership sales employee. I had a simple request regarding my account and she did not honor her word. Not one single follow-up call about it. Don’t expect continued customer service from this one. Once you set your membership up and she has your money that’s where her worth stops.
We signed up and made it very clear that we have 2 children with Autism that require the pool hours and waterslides. That is the only reason we were signing up. Not to work out just swim! The membership department gave us hours that were …
Fantastic staff and always innovative classes to try. Great gym for just cardio and strength training but you’re missing out if you don’t try the classes. TEAM (small group training) is also a must try and offers a variety of levels based on your fitness goals.
I have only ever played late night basketball here. There was nothing special or disappointing about the experience. They do have a rock climbing wall, a very large boxing/mma studio, and they are open 24/7. Maybe with a few more better timed visits, they could get an extra half or full star.
If we could give 0 stars I would. Have been a member for over a year now and my wife has been for 3-4 years and have brought in a lot of people because we loved this gym. My wife is pregnant and on medical leave from the gym so our account …
This place has literally changed my life. And mainly it’s because of my personal trainer Taylor S. I’m down 60lbs in 6 months because of her. She knows exactly how to push me and get everything out of me each workout. Even days I’m …
hey LIFETIME!! huge mistake to not inform your members that after 2 missed classes, you would be banned for 1 week from reserving classes, you do realize your app does not inform members when they are taken off the waitlist?? anyways, Lexi …
Poor Poor Poor. For starters, never go to a lifetime salon, they are terrible. I’ve given them a few tries over the years and everytime I’ve been less than satisfied. (Besides one occasion) …
I have gone to this facilities many times over the years on day/week passes, I live in DC. This is an amazing gym and the staff are incredibly kind. I would highly recommend joining this gym.
If you have children do not use this gym/kids club. My 3 year old niece suffered a traumatic brain injury while in the kids club and Lifetime is taking zero responsibility. The 24/7 video monitoring was apparently “off” in the 30 minute …
Young daughter 4.5 years old went to a swimming birthday party there and was given a life vest that was too big. No effort by staff was made to get her one that fit her correctly. Not safe environment for drop-off children’s parties. Be …
This is my very first bad review ever. This facility is great. We went to this location because my kids can play in the pool. I really didn’t like this experiences! The front desk kiddo looked like a robot, the child care front desk staff …
My son was invited to a birthday party on Sunday . It was my first time going to this place. There was a lady on the front desk that she wasn’t nice at all. Instead of helping us locate the party. She had a lot of attitude towards us.
The gym has a wide range of equipment & the staff was always friendly. Although I primarily used the gym, you have the pool, b ball courts, mma gym, yoga rooms, etc. It’s a great gym especially for a family.
Solid place. My wife and I have had a membership here for about a year now. We have figured out when to go and when not to go. Saturday mornings are the worst. Facilities are wonderful, always clean. Machines are top notch. Just often crowded. If you are self conious, might not be the gym for you.
I have always had a great experience here at Chanhassen and the Crosstown location. I mostly use the fitness classes, the lap pool, and the saunas 🙂 But it seems like they have a lot of equipment too. The instructors are nice and …
This review is how I felt before damage and theft to personal property in LifeTIme locker rooms and parking lots began ruining my member experience. The below review is now outdated. A follow-up will be posted describing what occurred and …
They let their cafe staff make false male to female harassment accusations when complaining about horrible customer service. Just because they feel entitled not to deal with conflict. …
I am still a member but I am going to cancel it soon. This place is a money hungry corporation. We pay 220 dollars a month family plan and I just removed my wife from our plan and they charged me 10 dollars for removing her . Really? Are …
Made the basketball court into a pickle ball court and the other court is always used by little kids or events. I come here to play basketball not watch little kids run around like maniacs and get the court taken at 7 o clock. GIVE US THE BASKETBALL COURTS BACK.
I had lost/had my phone stolen (still undetermined). Every single staff member and member was EXTREMELY helpful in helping me out. I wish I had his name, but one staff member allowed me to use his computer while simultaneously using his own …
I have never been to a Gym before in my life and this was my first experience- kinda a resolution for my 25th birthday. It is not super expensive as some other reviewers might say. A lot of health insurance providers give you a fitness …
I’ve been a member for over 7 years. Awesome classes, excellent equipment, friendly and helpful staff and very clean facilities. They are constantly remolding and updating their amenities. Something for the whole family-steam room or …
They don’t tell you that you need a reservation for the gym on the website, and you aren’t allowed to use a guess pass for the gym. The fact that I pay as much as I do to go to this place and I can’t even use it is so unbelievably …
Due to adult responsibilities I no longer get to live at the gym but in my time spent at LT the staff has always been friendly and professional. As far as the facility it offers more than I need….I only go to the gym to lift weights. …
The gym itself is fine, however, if you attempt to cancel your membership it will be met with extreme opposition. They want you to come into the gym to cancel so that they can talk you into a $15/mo hold instead of canceling and if you …
I support a client with disabilities, qith whom I accompany for workouts at this location. The staff is always extremely sweet and supportive, and never treats me like my presence is a burden. …
Recently my daughter fell in the kids area, ( which for the fall itself I am not blaming Lifetime because I know kids fall daily ) however we got no communication , no word about it as we picked her up that day , there was no incident …
Lifetime Fitness is a great place to go for any kind of activity or exercise. There are pools, basketball courts, rock climbing walls, and many other types of activities. There are lots of different types of cardio equipment as well as lots …
Today was the first time I’ve been to this location. My daughter was attending a birthday party in half of the gym. She had a great time climbing the rock wall and playing games lead by the staff. I bought a few meals from the cafe on our …
This location is decently laid out, and at most times getting machines or equipment for cardio/weights workouts isn’t a problem. Class availability is geared toward people that don’t work, and classes in the evenings or on weekends are …
I really liked this gym because it has cool luxuries though I did not like the staff there. A lot of the staff there are pretty rude. I felt like a lot of the people that go to this gym are very selfish people, very stuck up! like they …
Very nice facility aesthetically and the spa was great and staff was friendly. Although when she put my shoes on at the end she brushed the polish off my toes so the pedicure on one foot was ruined. Also, we were so excited to switch from …
My friend took me here as a guest and our two boys played in the pool, water slides and we ordered smoothies from her Lifetime app! It was so nice all the amenities they have. I am considering switching over soon from another gym 🙌 …
Love the greetings I get from Taylor, Chuck, and Arantxa when I walk in. Kathy Notch is always first class. Tim King and his team are the best in the business. Suzanne, Kim, Rosa in Yoga. Jeff in Personal training. Matt in the cafeteria. All set the tone for superior service. Thanks to you all!
Extremely frustrating that Chan installed a freaking pickle ball court. There is literally no time to play basketball. Every time I go, there is always something going on, and when there isn’t, the courts are so dusty that they are …
Since they added pickle ball it is near perfection. This location is clean and well managed. Always upgrading and refreshing property. Lifetime is high quality stuff. Not cheap. But you get what you pay for. Shout out to Brahm (sp?) He and I are undefeated in picklball.
Worst lifetime. How can you take out 1 of your 2 basketball courts for pickle ball. On Mondays, Tuesdays, and Wednesdays there can be up to 40-50 people playing or WAITING to play, just on 2 courts. Also there are almost always birthday …
We always love coming here. This is definitely one of the most family friendly LT locations. My kids love the kids club and climbing wall. The indoor and outdoor pool is amazing but it can get very busy in summer. I wish they had tennis courts at this location!
I am shocked that the Chan Lifetime is now down to one basketball court. The same court that has to be shared with Club Care, Volleyball and any other activities that Life time chooses. The second court was turned into a pickleball …
Rude staff. Unsupervised teens and kids, one basketball court???!!! Really?! While this ceo flies around in his hawker 800 off our dues, I feel they could care less once the doors are open. As long as they get thier speedboat money and …
This review is specific to the Life Cafe at Deephaven. I am a long time member of Life Time, and I love the clubs, staff and classes. I’m posting here because the Deephaven location won’t allow images. Image is the shake I order, it’s on …
Great classes and pool! The staff are all extremely friendly and helpful. When I signed up, I got a free o boarding session, two meetings with a personal trainer, and three upgraded small group classes to try out. Plus there are promotions to earn credits towards all services including the full salon and spa.
I have been trying to schedule a Birthday party for my son and nobody called me back. I have left five messages and no call back. This is extremely disrespectful. How do you charge me every month and not return my calls?
I received a voicemail from my local club that the corporate office cancelled all of the kid’s summer camps starting in July. No explanation was provided as the coordinator said the corporate office did not give them a reason to why the …
This review is related to my experience in the past month or two (Chan). Also, it is not a reflection of the facilities or services, both are really good. The number of teenage kids who treat the weightlifting area as their personal hangout …
Hello, you’ve reached the page of the Chanhassen High School after school activities club. Are you a middle school or high school kid who wants to do one set every 10 minutes then stare at yourself in the mirror while people wait to use …
Beautiful full service facility, with top of the line conditioning equipment. The staff is professional and gratuitous. Reasonable cost for all the benefits members receive .
Chris Stromwall
Very upset to learn there is now a 10% additional charge for ‘premium’ day at the Maple Grove Life Spa. Was not told of this when I booked my appointment — only found out when confirmation call was placed. If my stylist was not a …
One basketball court? Are you SERIOUS? This is absolutely ridiculous 😆 Not only that, but they are STILL not open 24 hrs like they used to be and should be at this point. I like to go at night after 11. What are my options? A different gym? …
I have heard, and seen many people Losing interest. Charges extra for guest to come swim?
Some of the amenities are nice, but not all the staff are very welcoming.
I agree with others it seems like they just want their money.
Really don’t appreciate the lack of disrespect I’ve been shown on numerous occasions by staff. Been a member for 3+ years and whenever there is an issue with courts or facilities, it is met with disrespect and condensation.
Since Pickle Ball started there’s been a lot of confusion some information is not getting out those are growing pains. Julie and her staff at the front desk are doing an amazing job the last several weeks to get things organized, Thank you Julie and her staff
basketball next to non existent after adding pickle-ball (which you have to pay extra to play, absurd) and little kids showing up at random times kicking players off the court so they can scooter around. Hours open were reduced, membership …
I have been a Lifetime Member since 1999 (23 years). I have been to almost all of the Minnesota locations and several out of state. The Chanhassen Lifetime Fitness is a very well run operation. Clean, organized, professional and most of all …
Luxury resort experience. In a club setting. Restaurant, coffee bar, spa, indoor pickle ball courts basket ball meeting rooms.
They supply towels soaps shampoo and conditioner in each shower stall …
I had a concern and left a message and GM didn’t call me back.
They make it so difficult to have a membership for people who are not able to spend 150 a month in a gym membership.
Chanhassen location is filthy. women’s locker room has serious sanitary issues. Be prepared to wait in line for overcrowded showers that have mildew and hair all over them mold on the ceiling I have never once seen the steam room cleaned or …
My family has recently joined Lifetime in Ajax and we are loving it. The facility is beautiful and clean. The outside pool is like a private retreat – kids love the water slide and the ability to be able to do laps and just have fun. We …
About 3 weeks ago, I came to this gym with a couple friends on a guest pass. There was a woman that was leaving the gym when we were coming in. She slipped, and fell, and I was able to see how their management team worked in ways to help …
Life cafe review you cannot bring outside food
I had a terrible experience with Liz a lifetime membership sales employee. I had a simple request regarding my account and she did not honor her word. Not one single follow-up call about it. Don’t expect continued customer service from this one. Once you set your membership up and she has your money that’s where her worth stops.
We signed up and made it very clear that we have 2 children with Autism that require the pool hours and waterslides. That is the only reason we were signing up. Not to work out just swim! The membership department gave us hours that were …
Fantastic staff and always innovative classes to try. Great gym for just cardio and strength training but you’re missing out if you don’t try the classes. TEAM (small group training) is also a must try and offers a variety of levels based on your fitness goals.
I have only ever played late night basketball here. There was nothing special or disappointing about the experience. They do have a rock climbing wall, a very large boxing/mma studio, and they are open 24/7. Maybe with a few more better timed visits, they could get an extra half or full star.
If we could give 0 stars I would. Have been a member for over a year now and my wife has been for 3-4 years and have brought in a lot of people because we loved this gym. My wife is pregnant and on medical leave from the gym so our account …
This place has literally changed my life. And mainly it’s because of my personal trainer Taylor S. I’m down 60lbs in 6 months because of her. She knows exactly how to push me and get everything out of me each workout. Even days I’m …
hey LIFETIME!! huge mistake to not inform your members that after 2 missed classes, you would be banned for 1 week from reserving classes, you do realize your app does not inform members when they are taken off the waitlist?? anyways, Lexi …
Poor Poor Poor. For starters, never go to a lifetime salon, they are terrible. I’ve given them a few tries over the years and everytime I’ve been less than satisfied. (Besides one occasion) …
I have gone to this facilities many times over the years on day/week passes, I live in DC. This is an amazing gym and the staff are incredibly kind. I would highly recommend joining this gym.
If you have children do not use this gym/kids club. My 3 year old niece suffered a traumatic brain injury while in the kids club and Lifetime is taking zero responsibility. The 24/7 video monitoring was apparently “off” in the 30 minute …
Young daughter 4.5 years old went to a swimming birthday party there and was given a life vest that was too big. No effort by staff was made to get her one that fit her correctly. Not safe environment for drop-off children’s parties. Be …
This is my very first bad review ever. This facility is great. We went to this location because my kids can play in the pool. I really didn’t like this experiences! The front desk kiddo looked like a robot, the child care front desk staff …
My son was invited to a birthday party on Sunday . It was my first time going to this place. There was a lady on the front desk that she wasn’t nice at all. Instead of helping us locate the party. She had a lot of attitude towards us.
The gym has a wide range of equipment & the staff was always friendly. Although I primarily used the gym, you have the pool, b ball courts, mma gym, yoga rooms, etc. It’s a great gym especially for a family.
Solid place. My wife and I have had a membership here for about a year now. We have figured out when to go and when not to go. Saturday mornings are the worst. Facilities are wonderful, always clean. Machines are top notch. Just often crowded. If you are self conious, might not be the gym for you.
The entire weight lifting area is a high school kids hangout club. It’s moved beyond unenjoyable to lift here. It’s overcrowded and dangerous. …
I have always had a great experience here at Chanhassen and the Crosstown location. I mostly use the fitness classes, the lap pool, and the saunas 🙂 But it seems like they have a lot of equipment too. The instructors are nice and …
This review is how I felt before damage and theft to personal property in LifeTIme locker rooms and parking lots began ruining my member experience. The below review is now outdated. A follow-up will be posted describing what occurred and …
They let their cafe staff make false male to female harassment accusations when complaining about horrible customer service. Just because they feel entitled not to deal with conflict. …
I am still a member but I am going to cancel it soon. This place is a money hungry corporation. We pay 220 dollars a month family plan and I just removed my wife from our plan and they charged me 10 dollars for removing her . Really? Are …
** This review is for lifetime club in Omaha **
This club and management wouldn’t care as much about members as they do about …
Great options for classes, but it is really pricey.
Made the basketball court into a pickle ball court and the other court is always used by little kids or events. I come here to play basketball not watch little kids run around like maniacs and get the court taken at 7 o clock. GIVE US THE BASKETBALL COURTS BACK.
I had lost/had my phone stolen (still undetermined). Every single staff member and member was EXTREMELY helpful in helping me out. I wish I had his name, but one staff member allowed me to use his computer while simultaneously using his own …
I have never been to a Gym before in my life and this was my first experience- kinda a resolution for my 25th birthday. It is not super expensive as some other reviewers might say. A lot of health insurance providers give you a fitness …
I’ve been a member for over 7 years. Awesome classes, excellent equipment, friendly and helpful staff and very clean facilities. They are constantly remolding and updating their amenities. Something for the whole family-steam room or …
They don’t tell you that you need a reservation for the gym on the website, and you aren’t allowed to use a guess pass for the gym. The fact that I pay as much as I do to go to this place and I can’t even use it is so unbelievably …
Due to adult responsibilities I no longer get to live at the gym but in my time spent at LT the staff has always been friendly and professional. As far as the facility it offers more than I need….I only go to the gym to lift weights. …
The gym itself is fine, however, if you attempt to cancel your membership it will be met with extreme opposition. They want you to come into the gym to cancel so that they can talk you into a $15/mo hold instead of canceling and if you …
I support a client with disabilities, qith whom I accompany for workouts at this location. The staff is always extremely sweet and supportive, and never treats me like my presence is a burden. …
Recently my daughter fell in the kids area, ( which for the fall itself I am not blaming Lifetime because I know kids fall daily ) however we got no communication , no word about it as we picked her up that day , there was no incident …
Lifetime Fitness is a great place to go for any kind of activity or exercise. There are pools, basketball courts, rock climbing walls, and many other types of activities. There are lots of different types of cardio equipment as well as lots …
Today was the first time I’ve been to this location. My daughter was attending a birthday party in half of the gym. She had a great time climbing the rock wall and playing games lead by the staff. I bought a few meals from the cafe on our …
Clean, plenty of equipment, friendly staff. Nicest Lifetime I have been to.
Edit: Post-COVID not a shining example of where I want to spend my time. Sent …
This location is decently laid out, and at most times getting machines or equipment for cardio/weights workouts isn’t a problem. Class availability is geared toward people that don’t work, and classes in the evenings or on weekends are …
I really liked this gym because it has cool luxuries though I did not like the staff there. A lot of the staff there are pretty rude. I felt like a lot of the people that go to this gym are very selfish people, very stuck up! like they …
Very nice facility aesthetically and the spa was great and staff was friendly. Although when she put my shoes on at the end she brushed the polish off my toes so the pedicure on one foot was ruined. Also, we were so excited to switch from …
My friend took me here as a guest and our two boys played in the pool, water slides and we ordered smoothies from her Lifetime app! It was so nice all the amenities they have. I am considering switching over soon from another gym 🙌 …
Love the greetings I get from Taylor, Chuck, and Arantxa when I walk in. Kathy Notch is always first class. Tim King and his team are the best in the business. Suzanne, Kim, Rosa in Yoga. Jeff in Personal training. Matt in the cafeteria. All set the tone for superior service. Thanks to you all!
Extremely frustrating that Chan installed a freaking pickle ball court. There is literally no time to play basketball. Every time I go, there is always something going on, and when there isn’t, the courts are so dusty that they are …
Since they added pickle ball it is near perfection. This location is clean and well managed. Always upgrading and refreshing property. Lifetime is high quality stuff. Not cheap. But you get what you pay for. Shout out to Brahm (sp?) He and I are undefeated in picklball.
Great place! I’m just sad that they are not. It’s 24 hours.
Worst lifetime. How can you take out 1 of your 2 basketball courts for pickle ball. On Mondays, Tuesdays, and Wednesdays there can be up to 40-50 people playing or WAITING to play, just on 2 courts. Also there are almost always birthday …
All their clubs are wonderful! Clean, lots of classes, good instructors. Special for seniors classes too.
We always love coming here. This is definitely one of the most family friendly LT locations. My kids love the kids club and climbing wall. The indoor and outdoor pool is amazing but it can get very busy in summer. I wish they had tennis courts at this location!
I am shocked that the Chan Lifetime is now down to one basketball court. The same court that has to be shared with Club Care, Volleyball and any other activities that Life time chooses. The second court was turned into a pickleball …
Rude staff. Unsupervised teens and kids, one basketball court???!!! Really?! While this ceo flies around in his hawker 800 off our dues, I feel they could care less once the doors are open. As long as they get thier speedboat money and …
This review is specific to the Life Cafe at Deephaven. I am a long time member of Life Time, and I love the clubs, staff and classes. I’m posting here because the Deephaven location won’t allow images. Image is the shake I order, it’s on …
Great gym with plenty of amenities. This gym has all the weights and top of the line machines needed for a bodybuilding workout.
Great classes and pool! The staff are all extremely friendly and helpful. When I signed up, I got a free o boarding session, two meetings with a personal trainer, and three upgraded small group classes to try out. Plus there are promotions to earn credits towards all services including the full salon and spa.
I have been trying to schedule a Birthday party for my son and nobody called me back. I have left five messages and no call back. This is extremely disrespectful. How do you charge me every month and not return my calls?
I received a voicemail from my local club that the corporate office cancelled all of the kid’s summer camps starting in July. No explanation was provided as the coordinator said the corporate office did not give them a reason to why the …
This review is related to my experience in the past month or two (Chan). Also, it is not a reflection of the facilities or services, both are really good. The number of teenage kids who treat the weightlifting area as their personal hangout …
Hello, you’ve reached the page of the Chanhassen High School after school activities club. Are you a middle school or high school kid who wants to do one set every 10 minutes then stare at yourself in the mirror while people wait to use …
Beautiful full service facility, with top of the line conditioning equipment. The staff is professional and gratuitous. Reasonable cost for all the benefits members receive .
Chris Stromwall
Very upset to learn there is now a 10% additional charge for ‘premium’ day at the Maple Grove Life Spa. Was not told of this when I booked my appointment — only found out when confirmation call was placed. If my stylist was not a …
One basketball court? Are you SERIOUS? This is absolutely ridiculous 😆 Not only that, but they are STILL not open 24 hrs like they used to be and should be at this point. I like to go at night after 11. What are my options? A different gym? …
I have heard, and seen many people Losing interest. Charges extra for guest to come swim?
Some of the amenities are nice, but not all the staff are very welcoming.
I agree with others it seems like they just want their money.
Really don’t appreciate the lack of disrespect I’ve been shown on numerous occasions by staff. Been a member for 3+ years and whenever there is an issue with courts or facilities, it is met with disrespect and condensation.
Since Pickle Ball started there’s been a lot of confusion some information is not getting out those are growing pains. Julie and her staff at the front desk are doing an amazing job the last several weeks to get things organized, Thank you Julie and her staff
basketball next to non existent after adding pickle-ball (which you have to pay extra to play, absurd) and little kids showing up at random times kicking players off the court so they can scooter around. Hours open were reduced, membership …
I have been a Lifetime Member since 1999 (23 years). I have been to almost all of the Minnesota locations and several out of state. The Chanhassen Lifetime Fitness is a very well run operation. Clean, organized, professional and most of all …
We LOVE the Lifetime in Chan! Kids Academy staff greet our kids by name and genuinely bring the fun every time we drop them off. …
Luxury resort experience. In a club setting. Restaurant, coffee bar, spa, indoor pickle ball courts basket ball meeting rooms.
They supply towels soaps shampoo and conditioner in each shower stall …