LightGig Communications is a Northern Colorado company providing cutting- edge fiber optic internet services to both business and residents.
| Thursday | 7AM to 5:30PM |
| Friday | 7AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 7AM to 5:30PM |
| Tuesday | 7AM to 5:30PM |
| Wednesday | 7AM to 5:30PM |
2809 E Harmony Rd Ste 310, Fort Collins, CO 80528
If you’re a new homeowner looking for an internet service provider I would suggest anything but LightGig. There are constant internet outages that can last hours. Sometimes the outages are scheduled but about 90% of the time they aren’t. …
Horrible service from the start.
Internet is constantly down, runs slow and they want to charge me to come fix their terrible internet service . …
We love our internet! The speeds meet expectations and their customer service communicated very well when there was an outage (due to a cut cable by construction in the area). We’re very happy we chose LightGig! …
Our internet is *constantly* down and please do not expect to speak to a human when you call. I call at minimum twice a month to report an outage that has affected my daughters ability to report for online learning. I am sick of the generic …
One of the most frustrating companies to deal with. I pay for fiber optic 1Gig internet and get maybe a tenth of that on a good day. There are usually at least 1 or 2 outages per week that last between 10 minutes and 2 days. They say they …
Absolutely terrible when it comes to reliability. They are constantly down. (I get it, it’s often out of their controll). I’ve been with them for over 2 years and after this last outage that lasted nearly 12 hours, I finally had enough and …
LightGig is on track to becoming value brand fiber. There is an obvious and consistent trend with unreliability and outages. A service provider’s scale of strength should be focused on reliability. And dependable, LightGig is not. You lose …
Had Elijah R. As our installation tech and provided great service, was friendly, insightful, and helpful in explaining what was being done. He helped me set up my router too and made sure it was working for us before he left. Overall, GREAT EXPERIENCE.
Elijah was amazing with our installation. Punctual, friendly, knowledgeable and very helpful. E has a post construction conduit sticking up in our yard, he offered to notify construction to look into getting it cut down, the young man that …
Long story short, we have bad cell phone reception at my house (north of Windsor, CO). It’s bad enough that I need a cell phone booster just to make calls. The booster runs off my internet service. We have a lot of “outages” thru Lightgig, …
The team at Lightgig are amazing! The support staff on the phone are very friendly and make sure the reason for your call has been taken care of. Also the tech team is amazing and does a very good job. I like that I don’t have to contact a call center and get transferred around. Highly suggest Lightgig
I’ve been working with LightGig for around two months while our builder finishes our home. I finally got them installed. They’ve been very patient with my scheduling and cancelling, scheduling and cancelling as our closing dates kept being …
Atrocious service. Goes down constantly, is horribly slow anywhere further than (literally 20-25 feet) away from the modem, and when the techs were out, they agreed that it was too slow and shouldn’t be that way, yet charge to put in an …
While it’s probably not the fastest service around, LightGig is still very very fast and great enough for 98% of local Severance, CO area users. LightGig is an excellent and affordable broadband provider. The team are very friendly to work …
I have been using LightGig for about 9 months now. Excellent customer service is so rare these days especially in the cable/internet world and I can say these guys are beyond EXCELLENT! Everyone there is professional and go above and beyond …
Lightgig has been amazing!! Fast speeds all the time, no outages and friendly staff that will answer all your questions. Huge shout out to Phil C. for installing my internet, he explained a lot about the services they are installing along …
New to the Severance area and chose to pick up lightgig. Internet is great, super fast and I love that it’s month to month. They also have amazing customer service! Some contractors behind my house accidentally ripped out one of our …
Great Service. Honest & Kind Employees. Easy Pricing.
I have been using Lightgig’s service for almost 4 years now and I would highly …
Fast and relatively reliable internet, but their office hours are terrible. Heaven forbid you have a technical issue outside of Monday-Friday 8-5. Yall need 24/7 tech support
This is a great service. We had Elijah out today to set up our new home internet. Not only did he do an amazing job setting up our services, he also explained all the helpful information we need to know for the future. I would highly recommend LightGig to anyone setting up or activating their internet.