WARNING! …. I just recently opened an account because I wanted to give a credit union a go around and I needed a local bank from relocating … and used my deceased father’s 401k payout to open the account… This bank lied to me saying …
I’ve been a member since I was a child, with their quackers program. They have always been so helpful and more than willing to work with me to accomplish what I want and need.
Easy application, quick and friendly service from Crystal and Christine in Hartland. Worked around my schedule to get everything finalized and explained everything I needed to know along the way!
I have been a member since the early 1980s and have always been treated well. But in fairness I only use the farmington location and can’t speak of the other locations. The phone app works great and the people who work there are very helpful.
Thank you so much for the wide variety of youth savings accounts. Thanks best part, the coin counter is free when you deposit into his account. So when he fills his jar doing chores he gets to pour it in and take the deposit slip to the counter himself. It’s a great teaching tool.
THANK YOU LOC! We have been so honored with the great partnership we have had for so long with you. The Student Run Credit Unions are such a shining example of the support and trust we crave in our schools.
Wow, was amazed at the amount of 1 -2 star ratings as we use this credit union and have never been disappointed with service. When we have gone into the Farmington office, everyone is polite, service is quick and there has never been any high pressure sales. Our experience with this over the 15+ years has been wonderful.
I borrowed against my line of credit (for the first time in 30 years) for one month and then paid it off. From the time that I paid it off until the end of the month, the note accrued an additional 17 cents interest which I was not away …
I have been a member of Farmington LOC since 1980 and have been nothing but satisfied with their services and treatment. LOC is very informative about what is available and and how they can help you. The phone app is excellent and easy to use. LOC has always been there for me when I needed them.
Do yourself a favor and do not get within 100 yards of this bank. They charge a 30$ “overdraft” fee anytime a payment fails, regardless of if you allow overdraft or not. Additionally they will charge you monthly, at arbitrary times, to have …
A very indirect credit union. No one told me on my consultation appointment about switch to this place about overdraft fees or even how much overdraft fees were. Their app is very inefficient and can be confusing at times. if you buy gas …
I recently worked with Janelle and she did an amazing job handling my situation. She had everything prepared and ready to be closed in what seemed like an instant. I have been a customer for many years and will continue to be, due to LOCs amazing customer service.
I have had an account here since I was a kid in middle school, with student tellers and all. It’s been almost ten years now, and I have pulled out several loans here and was able to pay them back with their astounding low rates. I now have …
BIG shout out to Crystal Wietecha! She helped me save several hundred dollars a month!! Crystal and the LOC team made saving money super easy!! Thank you all 🙂 …
Their new website continues to amaze me by reinventing the wheel for online banking. Updated inconvenient features include photo memory games capable of locking one out for weekend and or after hours banking. If you’re looking for a good …
I can’t thank Crystal Wietecha Thoman ( Hartland Branch) enough for getting my Home Equity Line Of Credit knocked out, especially during the COVID 19 pandemic. Crystal puts the needs of her customers as her 1st priority and her …
Awesome fast Great service. Crystal Wietecha Thoman was fast friendly and very helpful and got our loan approved and money in our account in less than half a day. So happy to do business with LOC and Crystal
As a teacher in the district, we love our partnership with LOC. Our school’s rep, Jenn, has provided our school community with not just great service from the credit union, but valuable learning experiences for students. Our partnership …
Had always had good experiences working with the Farmington branch of this credit union, and I know my father also really enjoyed working with everyone in years past. Last spring I moved my money to another credit union because they were …
Have never had any issues with them until recently. I have had a credit card with them since 2016. I switched completely over to LOC from Citizens last summer because of all the fees associated with a bigger bank. Easy, no problems. And …
I had an outstanding experience securing an incredible finance rate for an auto loan. LOC customer service, Michelle and then Laura, were prompt and professional and assured an exceptional experience. The finance rate I received was lower …
LOC is a great credit union, I’ve had accounts there for years. They are very helpful people for accounts, loans, etc. and have very personal, good service. However, my recent experience with the “Wealth Management” portion of their …
It was suggested to me to look at a credit union while i was leasing a car – I went to LOC and everyone there was not only friendly, but very informative and happy to help. Everyone from the front reception to those assisting with my …
I have never received more personal, friendly service from any business, than I have received from this credit union over the last 30 years. You just walk in and tell them what you need, no paperwork to fill out, and they take care of you. I would never work with a traditional bank again.
I used LOC for a vehicle loan. Had fantastic service. I needed to set up a new account so an agent walked me through the application and setting up automatic payments. I even had an agent read over my purchase agreement and flag additional …
My father passed away and he owed money on a loan. Without notice they took the remaining money out of my account. I was in no way associated with his loan we both had accounts at LOC. …
My husband and I are going through the process of purchasing a new camper and saw that LOC was offering a lower interest rate than we were offered through the dealer. I started the loan process with Chelsea and was in a hurry to get it all …
One of the smoothest transactions I have ever had. Ashley Palise is great professional, Kind Took the time to explain everything and answer all my questions absolutely impressed more than 5 star quality great employee!
I go there to use the ATM machine and the sidewalk curve by the ATM is very scratchy, steep, unmarked, and with lots of tire marks because it is very badly made. …
Christine helped me get approved for a car loan. She helped me get approved for a lower interest rate than the dealership and was able to get everything done in one day! Thanks!
This is my second time working with Crystal to get our car loan, she is the best of the best! So glad to have her help walk us through the process, took the hassle right out of dealing with annoying car financing! Thanks again!!
Chelsea Robert’s made my loan experience very easy, she was knowledgeable, pleasant and efficient. She was very patient and helpful getting me through the whole process online, doing things online really is not my forte. Thank you Chelsea
We would like to give a shout out to Chelsea Roberts and commend her for the excellent service she offered to us. We applied for an auto loan with Loc Credit Union and Chelsea was great at facilitating the process, and she made it a smooth …
Chelsea thank you for treating me like customer’s wants to be treated.
I needed an auto loan, and she emailed back with what she needed. I responded back with her answers and documents, and she handled everything from her end. Loan …
I’ve been a customer of LOC Federal Credit Union for over 25 years and when it was time to buy out my vehicle lease I knew where to go. The process for a loan application was simple and we had an approval within 24 hours. I don’t buy many …
I have been a member of LOC Federal Credit Union in Farmington MI for at least 30+ yrs. I’d never think of leaving them. All employees there that I’ve interacted with have helped me problem-solve w patience and their expert knowledge. They …
When it came time to purchasing my leased car I want to commend Christine Biers for how very helpful, knowledgeable and, most importantly, patient she was with me throughout the entire financing process. Long story short, in the end, Christine actually helped us save money! We will recommend her to family and friends!
I worked with Chelsea Roberts on getting our new vehicle loan and she was absolutely fantastic to work with! She made the process seamless and went above and beyond to help us make the deal happen. Highly recommend her!
My son and I recently purchased a used car with LOC as our lender, Chelsea R. was our loan officer and was incredibly easy to work with. She was responsive, helpful and was completely engaged in the whole process to make this a great …
My child has a savings account with branch from his school. So I approached the bank for my auto-loan. The process was smooth and fast. No additional charges on the loan and the interest rate was good. I highly recommend LOC. Thanks Ashely and team!
LOC goes up and above the standard level of service you would expect from a Credit Union. Everyone there is on the same page from Auto Loans to Home Equity they really exceeded my expectations ! Keep up the great work!
They are all about a positive Member experience!
Everyone at the LOC Credit Union is such a pleasure to work with. Beginning with Paige in the Howell branch who personally set up my accounts so that I can apply for an auto loan and transfer the down payment funds into my checking account …
Love my credit union. I’ve worked with them on several loans. Christine is always pleasant to work with. As a business owner, I especially appreciate her level of professionalism and coordinating with everybody to make my loans a smooth and easy process. Thank you to Christine and Debbie and all the other stuff at LOC.
Pleasant Experience! Did a Google search and saw that LOC has the best Auto Loan rates in town, so we figured we would try them out. They exceeded our Expectations. Chelsea Roberts was very responsive to our communications and our loan application was processed very quickly. Great service.
We worked with Christine Biers and she made the car purchasing process a breeze! She was helpful and responsive to my emails and questions. We received top notch service and I highly recommend using LOC for loans. Super easy process! And we got a great interest rate, too.
Christine Biers is to be commended for her outstanding level of attention and service during my most recent LOC experience. My son was involved in an out of state collision in September. There was a note due to LOC for the unpaid balance. …
When it came time to buy out the lease on my car, I was advised to go to LOC Credit Union. Sure enough, joining was a breeze, and the interest rates couldn’t be matched anywhere. But the best part was the friendly, helpful way I was …
WARNING! …. I just recently opened an account because I wanted to give a credit union a go around and I needed a local bank from relocating … and used my deceased father’s 401k payout to open the account… This bank lied to me saying …
Crystal at LOC did an amazing job helping to secure an auto loan. She made the process simple and easy.
Crystal was most helpful, and made the purchase of my leased Jeep easy. Another reason I have been a LOC member since 1980…
Great bank
20yrs awesome
Great staff, very friendly.
Updated Website is pathetic and broken. Please try to manage your Website, I hope this does not represent your management of the bank too.
This is the worst credit union ever they are now charging $5 each time you use a public service credit union….
I wish their hours were more forgiving to working people. To not open until 10am. Is atrocious.
I’ve been a member since I was a child, with their quackers program. They have always been so helpful and more than willing to work with me to accomplish what I want and need.
I applied for a personal loan, approved and money in account within THREE hours! They go above and beyond for you! Thank you LOC!!
Easy application, quick and friendly service from Crystal and Christine in Hartland. Worked around my schedule to get everything finalized and explained everything I needed to know along the way!
Excellent service and great people. Financed several vehicles and will continue as they offer the absolute best rates hands down.
I have been a member since the early 1980s and have always been treated well. But in fairness I only use the farmington location and can’t speak of the other locations. The phone app works great and the people who work there are very helpful.
Lisa at the Farmington Hill’s location was so great to work with when I was buying my first home. I just had to write a review. Thank you Lisa!
Christine single handedly helped me out of my financial situation
Thank you so much for the wide variety of youth savings accounts. Thanks best part, the coin counter is free when you deposit into his account. So when he fills his jar doing chores he gets to pour it in and take the deposit slip to the counter himself. It’s a great teaching tool.
THANK YOU LOC! We have been so honored with the great partnership we have had for so long with you. The Student Run Credit Unions are such a shining example of the support and trust we crave in our schools.
Wow, was amazed at the amount of 1 -2 star ratings as we use this credit union and have never been disappointed with service. When we have gone into the Farmington office, everyone is polite, service is quick and there has never been any high pressure sales. Our experience with this over the 15+ years has been wonderful.
I borrowed against my line of credit (for the first time in 30 years) for one month and then paid it off. From the time that I paid it off until the end of the month, the note accrued an additional 17 cents interest which I was not away …
Chelsea Roberts was a fantastic help. Highly Recommend
I have been a member of Farmington LOC since 1980 and have been nothing but satisfied with their services and treatment. LOC is very informative about what is available and and how they can help you. The phone app is excellent and easy to use. LOC has always been there for me when I needed them.
Do yourself a favor and do not get within 100 yards of this bank. They charge a 30$ “overdraft” fee anytime a payment fails, regardless of if you allow overdraft or not. Additionally they will charge you monthly, at arbitrary times, to have …
A very indirect credit union. No one told me on my consultation appointment about switch to this place about overdraft fees or even how much overdraft fees were. Their app is very inefficient and can be confusing at times. if you buy gas …
Christine was a rockstar, look forward to working with her in the future.
I recently worked with Janelle and she did an amazing job handling my situation. She had everything prepared and ready to be closed in what seemed like an instant. I have been a customer for many years and will continue to be, due to LOCs amazing customer service.
I have had an account here since I was a kid in middle school, with student tellers and all. It’s been almost ten years now, and I have pulled out several loans here and was able to pay them back with their astounding low rates. I now have …
BIG shout out to Crystal Wietecha! She helped me save several hundred dollars a month!! Crystal and the LOC team made saving money super easy!! Thank you all 🙂 …
Their new website continues to amaze me by reinventing the wheel for online banking. Updated inconvenient features include photo memory games capable of locking one out for weekend and or after hours banking. If you’re looking for a good …
I can’t thank Crystal Wietecha Thoman ( Hartland Branch) enough for getting my Home Equity Line Of Credit knocked out, especially during the COVID 19 pandemic. Crystal puts the needs of her customers as her 1st priority and her …
Awesome fast Great service. Crystal Wietecha Thoman was fast friendly and very helpful and got our loan approved and money in our account in less than half a day. So happy to do business with LOC and Crystal
As a teacher in the district, we love our partnership with LOC. Our school’s rep, Jenn, has provided our school community with not just great service from the credit union, but valuable learning experiences for students. Our partnership …
Chelsea was amazing! Great customer service. A pleasure to do business with
Janet is absolutely wonderful to work with! She made purchasing my vehicle a breeze!
Had always had good experiences working with the Farmington branch of this credit union, and I know my father also really enjoyed working with everyone in years past. Last spring I moved my money to another credit union because they were …
Have never had any issues with them until recently. I have had a credit card with them since 2016. I switched completely over to LOC from Citizens last summer because of all the fees associated with a bigger bank. Easy, no problems. And …
I had an outstanding experience securing an incredible finance rate for an auto loan. LOC customer service, Michelle and then Laura, were prompt and professional and assured an exceptional experience. The finance rate I received was lower …
Bill is the best! Gave us a plan and executed it flawlessly. On our way!!! Thank you to the entire staff. Polite, respectful, and very helpful. …
I will like to thank Christine Biers for great service during my auto loan application. Thank you so much.
LOC is a great credit union, I’ve had accounts there for years. They are very helpful people for accounts, loans, etc. and have very personal, good service. However, my recent experience with the “Wealth Management” portion of their …
It was suggested to me to look at a credit union while i was leasing a car – I went to LOC and everyone there was not only friendly, but very informative and happy to help. Everyone from the front reception to those assisting with my …
I have never received more personal, friendly service from any business, than I have received from this credit union over the last 30 years. You just walk in and tell them what you need, no paperwork to fill out, and they take care of you. I would never work with a traditional bank again.
I used LOC for a vehicle loan. Had fantastic service. I needed to set up a new account so an agent walked me through the application and setting up automatic payments. I even had an agent read over my purchase agreement and flag additional …
LOC has always been a pleasure to deal with. I have been a member for over 40 years. They have always been efficient and professional.
My father passed away and he owed money on a loan. Without notice they took the remaining money out of my account. I was in no way associated with his loan we both had accounts at LOC. …
My husband and I are going through the process of purchasing a new camper and saw that LOC was offering a lower interest rate than we were offered through the dealer. I started the loan process with Chelsea and was in a hurry to get it all …
Just completed my second auto loan with LOC. Really simple process, and everything went smoothly. Thank you to Chelsea and Ashley!
Chelsea Roberts, Loan Specialist, is very customer service friendly and very knowledgeable about the auto loan rates and the application process.
One of the smoothest transactions I have ever had. Ashley Palise is great professional, Kind Took the time to explain everything and answer all my questions absolutely impressed more than 5 star quality great employee!
Chelsea Roberts did a great job for us! She was quick to respond, polite and efficient. Highly recommended.
I go there to use the ATM machine and the sidewalk curve by the ATM is very scratchy, steep, unmarked, and with lots of tire marks because it is very badly made. …
Christine helped me get approved for a car loan. She helped me get approved for a lower interest rate than the dealership and was able to get everything done in one day! Thanks!
This is my second time working with Crystal to get our car loan, she is the best of the best! So glad to have her help walk us through the process, took the hassle right out of dealing with annoying car financing! Thanks again!!
Chelsea Robert’s made my loan experience very easy, she was knowledgeable, pleasant and efficient. She was very patient and helpful getting me through the whole process online, doing things online really is not my forte. Thank you Chelsea
We would like to give a shout out to Chelsea Roberts and commend her for the excellent service she offered to us. We applied for an auto loan with Loc Credit Union and Chelsea was great at facilitating the process, and she made it a smooth …
Chelsea thank you for treating me like customer’s wants to be treated.
I needed an auto loan, and she emailed back with what she needed. I responded back with her answers and documents, and she handled everything from her end. Loan …
I’ve been a customer of LOC Federal Credit Union for over 25 years and when it was time to buy out my vehicle lease I knew where to go. The process for a loan application was simple and we had an approval within 24 hours. I don’t buy many …
I have been a member of LOC Federal Credit Union in Farmington MI for at least 30+ yrs. I’d never think of leaving them. All employees there that I’ve interacted with have helped me problem-solve w patience and their expert knowledge. They …
When it came time to purchasing my leased car I want to commend Christine Biers for how very helpful, knowledgeable and, most importantly, patient she was with me throughout the entire financing process. Long story short, in the end, Christine actually helped us save money! We will recommend her to family and friends!
I worked with Chelsea Roberts on getting our new vehicle loan and she was absolutely fantastic to work with! She made the process seamless and went above and beyond to help us make the deal happen. Highly recommend her!
My son and I recently purchased a used car with LOC as our lender, Chelsea R. was our loan officer and was incredibly easy to work with. She was responsive, helpful and was completely engaged in the whole process to make this a great …
My child has a savings account with branch from his school. So I approached the bank for my auto-loan. The process was smooth and fast. No additional charges on the loan and the interest rate was good. I highly recommend LOC. Thanks Ashely and team!
LOC goes up and above the standard level of service you would expect from a Credit Union. Everyone there is on the same page from Auto Loans to Home Equity they really exceeded my expectations ! Keep up the great work!
They are all about a positive Member experience!
Everyone at the LOC Credit Union is such a pleasure to work with. Beginning with Paige in the Howell branch who personally set up my accounts so that I can apply for an auto loan and transfer the down payment funds into my checking account …
Love my credit union. I’ve worked with them on several loans. Christine is always pleasant to work with. As a business owner, I especially appreciate her level of professionalism and coordinating with everybody to make my loans a smooth and easy process. Thank you to Christine and Debbie and all the other stuff at LOC.
Pleasant Experience! Did a Google search and saw that LOC has the best Auto Loan rates in town, so we figured we would try them out. They exceeded our Expectations. Chelsea Roberts was very responsive to our communications and our loan application was processed very quickly. Great service.
We worked with Christine Biers and she made the car purchasing process a breeze! She was helpful and responsive to my emails and questions. We received top notch service and I highly recommend using LOC for loans. Super easy process! And we got a great interest rate, too.
Christine Biers is to be commended for her outstanding level of attention and service during my most recent LOC experience. My son was involved in an out of state collision in September. There was a note due to LOC for the unpaid balance. …
When it came time to buy out the lease on my car, I was advised to go to LOC Credit Union. Sure enough, joining was a breeze, and the interest rates couldn’t be matched anywhere. But the best part was the friendly, helpful way I was …