I had a wonderful experience with all staff. Everyone was very caring and kept me updated on the next steps when going into the ER unexpectedly. Thank you all for you do for patients.
The whole system is broken with all of Kalispell Regional Medical, it’s to bad you can’t help the ones that really need it, this suicide is on you… You can’t expect people to live if you don’t help… Now I have to turn to street drugs to help…
This er is the worst I’ve ever been to waited 3 hours to be seen for my two year old 😡 had to go to whitefish to be taken seriously she has been in the hospital for 3 days with serious rsv but kalispell Reginal sent her home after two minutes the triage worker was very rude …
Brought a friend here with a head injury and it took them hours to bring her in the back even though they had plenty of beds. Don’t go here for any reason
Nothing worst hospital security guards are mean jerks one wanted talk crap I overdosed and he was saying if she wanted to kill herself she would of done besides take stupid pill he was out side my door saying that to the other security guard the nurses are rude and mean
Watch your billing information! They couldn’t keep a simple address straight and bills never arrived. They confirmed it was their mistake and couldn’t offer an apology, let alone a solution to the problem they created.
Went into the ER 2 times and both times were forgotten about and ended up spending 1/2 a day there. It is very frustrating when you wait for 2 hours and don’t see a damn doctor!
This is the poorest run hospital. Their financial department exhibits incompetence and lack of any consistency. Don’t make any kind of payment arrangement because they wont honor it.
Medical staff were rude, showed no concern to my daughter’s needs. Argumentative to my wife. Wouldn’t even introduce themselves. Worst hospital visit I have ever seen!
not family friendly at all. most of staff is kind. however, family are not made to feel comflmll l
rlodtable or welcome. No ammenities for family . or children. if you have huge family support i suggest greatfalla benefis oe commylunity hosp in missoylula.)
This should not be a hospital, it is a joke. The people done have a clue what they are doing. They are all for another country and are just here to collect a pay check, and golf or hike.
My family was in a car wreck, some lady blew through a stop sign and ripped off the front of my car, I hate KRMC but my family needed medical attention after I arrived at the crash so I went there, my nephew’s head was gashed definitely had …
We wetwere the ER for 4 hours for an ear infection.I understand treating patience according to the severity of their problem but we weren’t offered any info about the wait.
Nurses were uncaring, callous and made it known that they were better off dealing with other patients and your problems weren’t relevant
… Go to whitefish
Billing should be watched closely. Keep all doctors orders because when they screw it up, they expect you to prove it before they attempt to fix it and then only after being totally condescending. They are in need of remedial customer service training.
The ER staff was very quick to assist me and helped me be as comfortable as possible. I was taken care of very quickly and I wasn’t in the hospital very long. Thank you for the wonderful service.
I absolutely loved this hospital I went into the ER with pain in my hip after testing it was found I had a sepsis infection in the hip joint,once they affirmed the infection it was probably less than 2 hrs before I was in the operating …
Twice I have been there too get injections into my back for the pain. Twice I was forgotten about, and had to make another appointment. Interesting, as I was waiting the MD. went home. Garbage service.
Worst experience. Going on 6 hour hospital ER wait on a not very busy day. Never been to an ER before but this is asinine. No one to update and when asked about wait times, it’s merely “we don’t know”. Completely ridiculous.
Our doctor reviewed my wife’s most recent blood work and found her hemoglobin dangerously low and to immediately go to the er after 4 hrs watching all people that arrived be seen and treated we still were not seen after asking why I was …
The practice of medicine is hard to rate with just 5 stars. There are so many variables to consider. If it’s orthopedic I preferred the Whitefish Hospital. However when being rushed to an ER the closest one is the best one.
We have always received Topnotch care at KRMC. The Staff we have interacted with in ICU, Surgery, OB and NICU were personable, professional, skilled and prompt. We highly recommend this hospital
Worst hospital I’ve ever been to. Sat for 4 hours and still waiting for a simple x-ray and still haven’t seen anyone to take us back. Not the first time. Last time we waited 12 hours before they would tell us anything that was going on.
Big joke. Would rather go to whitefish hospital. The doctor Ed who treated me was rude and gave me no further insight on what I needed to do or where else I needed to go.
Worst place to ever go get medical help refuses to help somebody who’s having a seizure because they don’t have a mask on and then to top it off send you to collections after they tell you that they need to see your checking’s account …
Took my son there and the service was OK by some of the nurses / doctors , but the billing is a joke, two years later I guess there billing my old insurance company and billing me an extra $2000!!!! Is that even possible! Oops sorry just …
Drove 5 hrs to Kalispel to find help for our son. Dr. Seifarth took care of us and we are so grateful. The staff in the Emergency room and on the pediatric floor new childrens hospital were first rate. Thank you everyone. We would drive 5 hrs again to be seen by Dr. Seifarth.
Excellent hospital, From Registration, ER (Dr Koperski), Radiology, Surgery (Dr McMahon), OR staff and PACU, everyone was very friendly, explained each step, and modeled the Planetree philosophy perfectly! Beautiful hospital and great staff, I would take a lot of pride in how well this hospital performs. Appreciate the help!
The nurses @KRMC were amazing..
However KRMC is the worst hospital I’ve ever had to deal with.. The communication from dr to family is awful.. When I spoke up about it, they pretty much …
No hospital is perfect but I look at these negative reviews and think they probably need to consider their own advice. KRMC is a fantastic place for care and attracts very talented individuals. Having a hospital of this caliber in a small town is a huge blessing.
I like the care but the billing is a nightmare. It was never like this. I just held for 27 minutes to see if I had an outstanding bill. So, I was on the phone for a total of 39 minutes and the person I spoke to was not able to tell me if I did or not. I hope this gets fixed soon.
Formally KRMC. Negligence on doctors, nurses and aides. As a former employee of the establishment I stand by my statement. Absolute disgrace of a medical facility. You should all be ashamed.
My Name is Ronda *Mary Ann is my Mother* I hope they treat her the way my Uncle says this hospital is always treating people. My mom is 81 and was taken by ambulance last night up there from Plains, I am so scared we lost my Dad 8 years ago and she has never been alone like this, I can’t be there yet . Please take care of her for me.
You go to the ER and you will be waiting 4 to 6 hours and in that time not checked on, talked to, or cared for. In so much pain you can hardley stand it and not a care during our visit unless its life threatening they say. So if your child, …
This is one of the worst hospitals we have been to in 49 years of my wife being ill. The staff “think” they know what there doing but we can tell you this YOU DON”T PUT AN I.V. IN AN ARTERY, YOU PUT IT IN THE VEIN! All they do is try to …
Worst place I have ever been dr pushed my six year old on bed , nurse was so insensitive An rude you couldn’t believe told her she is getting An iv. The lobby was dirty an gross ! The charge nurse smiled an says I will give u An iv an …
I can’t say enough good things about the pediatric surgery team. Every single one of them, from the nurses to the anesthesiologist to the doctors, were some of the best I’ve ever met. And I’ve had to deal with a lot of them.
I really like Dr.Bingham and I get he’s busy. However, I don’t appreciate the run around for almost an entire week on my daughter’s genetic testing after the results are already in. Not okay at all.
Worst hospital experience I’ve ever had. I would travel out of state to avoid going to krmc. Staff is incredibly rude and unhelpful. They can’t figure out to properly bill your insurance and then don’t send you the bill, instead sending you …
Went in with the worst abdominal pain ever and left in even worse pain. Nearly crashed my car on the way home because I was in such pain. They didnt even give me an IV. What the hell kind of hospital doesnt immediately give patients with organ issues an IV. It was such a helpless feeling and I’m worried if it happens again.
A one star rating is still too high for this so called hospital. My best friend went in with extreme pain in her abdomen and they dismissed it as a torn muscle and only ruled out kidney stones. After 3 shots of dilauded and a shot of ativan …
Very dirty hospital. I would not go here unless you are dieing and even then you may want to give it some thought. They have a monopoly on heathcare in the region and the we don’t care attitude is evident in it’s employee’s. Because of …
Kalispell Regional Medical Center is the largest medical facility and network in the Flathead Valley and probably all of Northwest Montana. they are quickly monopolizing all of the healthcare across the valley and have bought out many small …
A recent refill for perscriptions was sent to the wrong pharmacy
and the dosage was changed by Dr. Cuthbert without consulting me. This caused 2 pharmacies, my insurance and me an afternoon’s worth of problems. I have had no …
The Dr. I see is amazing!! The staff for Montana Wellness & Pain REALLY SUCK, they are RUDE & DO NOT DO THEIR JOB. It took me over a month to get an MRI scheduled on MY OWN after calling at least 10 times & being hung up on from staff. I …
My husband was recently seen in the Emergency room at Kalispell Regional Medical Center due to a work-related injury. His severe pain was immediately addressed followed by appropriate procedures and treatment. I was extremely impressed …
Absolutely outstanding service, and accommodating staff. The appearance is outstanding. However probably the most agonizing part of coming here is the parking. For a Hospital this size you should have FAR MORE parking available. From what …
I’ll never go here again. I tested positive for strep throat. After waiting an hour in the store for them to send in a prescription, I got a rude lady at the front desk at the er who told me to stop yelling. I can’t yell right now even if I …
Ok with health care, but the billling!!!!! We are trying to pay a bill from them online, and they are charging $51 extra to pay this way!! My question is, what for? Don’t you make enough money? …
I was having back issues while on vacation here at Glacier Park. Needed to be seen to get pain relief. When I arrived at the the Hospital I was see the immediately by concerned hospital employees including Dr. Johnson. A few hours later I was on my way feeling much better.
This medical facility allowed my personal information to be stolen. Private records, including my medical history, address, billing info, emails, etc, were hacked. Then they turned my account into collections AFTER I had made regular monthly payments on my account. Not exactly a “professional” organization…
The doctors here in this hospital are rejects from all around the world! Beware!!! These doctors are a JOKE. My mother is ILL and what do they do? Turn us away EVERYTIME and tell us to come back if it gets worse. Well guess what its …
I am very content with the care given to me throughout my illness in the last year and a half, from my Johns Hopkins trained Doctor to the inpatient 16 hour gourmet food menu! …
Horrible slow uncaring service and when we complained they sent the police in to calm us down which did the opposite. When people have broken bones and there is nobody in the waiting room i would expect compassion not 2 front desk ladies …
I would like to give 5 stars for this hospital based on what I read about the hospital, not the patient reviews. After reading some of the reviews I didn’t want to think negatively considering the many possibly harsh reviews. I may need to …
This is a fantastic hospital. When I came in to have my procedure done every single staff member was incredibly kind and courteous. The facility is clean and well maintained. For obvious reasons I never want to return again but if I do I know I will be in good hands.
Awful ER. Just terrible. Unorganized. Outdated equipment. But they clearly splurged on the flooring. Staff is overworked and there are clearly not enough of them. Why check in 17 people and leave them in the waiting room if you have no …
Do not have your baby at krmc if you are blessed to be pregnant. What should have been happiest time of my life was traumatic and awful. I was treated like a criminal by nursing staff, security, & Dr. On different days and occasions too, it …
Been here with our son since the 20th of April. Its hit and miss with the staff some are compassinate and helpful well others act like your a bother and nuisance. No understanding of attempting to listen to the parent about their childs …
I had fainted after getting up in the middle of the night for a glass of water. When I fainted I got cut really badly by the glass. Honesty, they probably save my life that night.
I have never met a hospital that has as little compassion as KRMC. They do not listen to what you have to say they only run tests instead of listening to what the problem is. I have never been treated with so much disrespect in my life. I …
Disappointing but typical. I just moved to the Flathead area and had my first visit at KRH last week. I thought for sure given I was the only person in the ER that I would get great care, but that was not the case. Like all hospitals now …
Everybody was so helpful & kind when my husband had to go to the ER for possible stroke. I’ve never had a smoother Hospital visit. As smooth as an emergency visit can go.
Went to the ER at 8 p.m. day before yesterday with a severe pain south of my right ribcage. They began with the simplest tests, urine, bood and went up from there to determine I jad an infectected gallbladder that needed to come out. I was …
I sat in the ER waiting room for two hours, no one bothered to call my name or look around the waiting room to see if I was still there. After two hours my boyfriend walked up to ask a nurse how long it was going be and proceeded to wait …
My daughter just got admitted tonight and so far she has been treated very well. Her night nurse is the only one i’ve talked to (kelly on the 2nd floor) and she is very intelligent, and compassionate. I am a nurse myself so i feel she is what a nurse who is caring should be. I’m thankful for her.
My husband and I both had colonoscopies at the Kalispell Regional Medical Center Gastroenterology center last week. The service and care were excellent. From the receptionist that checked us in, to the admitting nurses, to the colonoscopy …
This has been the most horrific company I have ever worked for. Not only do they treat their employees as nothing but a butt in a seat, but they have the worst upper management I’ve ever dealt with in my 50 years in the medical field. The …
I had a diabetic scare with my son. He was placed in the ICU unit. The staff were extremely nice and professional, constantly checked on my son and constantly asked if i was ok or needed anything. Nice experience with the staff and medical help they gave to my son. Thankful.
If I could choose any hospital to be taken to, it would be Kalispell Regional Medical Healthcare Center.. 2nd floor staff.
Wow!!! is all I can say. Not once did we feel we were a bother to them and they …
As we have had several extended stays/ emergency trips to the er we have seen this place too many times. Nurses and doctors in the ER have little respect for you if don’t have a stellar insurance plan. My wife has had several involuntary …
The OB nurses and midwife that cared for me when I had my baby were amazing. They were wonderful labor coaches. My birth experience was all I could have imagined it to be and I am so thankful for their care. They went above and beyond and I felt very involved in decisions regarding me and my baby.
BEWARE!! YOU ARE PUTTING YOUR LIFE AT RISK BY GOING TO THIS CLINIC! Kalispell Regional medical center put my life at risk. I went in complaining of leg pain, suspecting it was a blood clot due to the new birth control pills my doctor had …
Thank you so much for the superb care given my husband and myself! My husband Bill dealt with cancer 15 years. We always felt confident in the care and on going treatment of his cancer. The last 6 months in and out of er with surgeries and finally hospice the last couple months. Truly felt cared for!!
Worst emergency room you have ever encountered . Took my fiance in for extreme water retension , painful cough from her lung and fatigued. Basically put her on IV for an hour an sent her home. Telling her regular doctor she was just a …
Avoid at all costs. They sent my father home sick with an inflamed gallbladder and stage 4 cancer saying nothing was wrong. When my mom took him back the service was mixed. They then removed the gallbladder, we thought he was then ok. A …
I was contacted today…9 months after surgery and was told I have a year to pay for the surgery or be turned into collections….Seriously KRMC!? I have always paid my bills through Patient Business Services and was told today that two …
Mid-August I was sick and severely dehydrated. Unable to recuperate, my husband took me to KRMC emergency. I was so weak that I could barely walk in unassisted. Before I even said my name they had me in a wheel chair and had begun prepping …
UPDATE 3/29/18 – This update is about the below topic dated 2-27-18 I did get a call back and they said that it was going to be covered 100% Zero Charge!! This is a breath of fresh air. Not sure if this is because of the medical card the …
The MOST horrible experience of my life – the staff was uncaring and unprofessional, not to mention the doctors – yeah they got the job done but their bedside manner was horrific!! Also the girls that did the scheduling – were total …
If I could give them a zero star rating I would in a second. This morning my son was scheduled for a sedation MRI because of his age. This is the third time we’ve scheduled this MRI and could not get the information we wanted from the …
A week ago I had a procedure/surgery. When it was over and after being in recovery, not being asked how I was doing. Finally, seen my nurse that’s when she brought me my discharged papers….I was reading in the paperwork, it stated to …
They were attentive from the time we pulled up to the hospital. Never left me for long. Explained everything to me before & as they were doing it. Received many comy measures. Everything was clean. Had nutritional menus on board. The staff …
Some of the worse service I’ve ever had. Lived here my whole life, they keep building it bigger and ago n more doctors, but the service level of care in non-existent. Doctor and staff don’t communicate which severe affect patients coming in …
I had to go to the emergency room this morning. I was very disgusted to find in the bathroom in my room BLOOD on the bottom stem of toilet as well as BLOOD on the floor. I have not had good experiences at Kalispell Regional Medical Center. …
My son has been a patient here several times and my family appreciate all the staff and the care that they provide. My son has a wonderful team of doctors who provide professional and appropriate care. When his needs are greater than what …
Used the ER for a spider bite, had a three hour wait although we could hear the nurses laughing about how slow it was outside our room and, the chair my husband had to sit in was covered with blood and bodily fluids on the leg rest. I wiped …
Phenomenal with the most definitely caring Dr’s, Nurse’s and caring staff. I am very grateful to Kalispell Regional Hospital. I broke my neck in 2007 and was provided with excellent care and assistance getting back on my feet with learning how to walk again.
The only reason why I’m giving them 1 star is because that’s the only way I can leave a review. They deserve -10 stars. Unfriendly staff, terrible customer service, the billing department purposely screws you over, they are overpriced and …
My daughter was seen in the ED for a laceration. She was treated in the hallway. I feel they charged way too much for their services. She did not need any imaging or labs. I feel there needs to be more justification for the amount that …
I had a major heart attack that “turned out my lights”. The ER staff saved my life. I remember losing consciousness and when I came to, I was in the intermediate cardiac unit. Exactly one week to the day of my heart attack, I had bypass surgery. The surgeon and my cardiologist did a fantastic job. I have nothing negative to say.
My husband recently had a procedure done and had to stay overnight. The staff members who had cared for him were extremely warm and welcoming. Everyone was extremely attentive to my husband and family members. They really made the …
My only hesitation in giving five stars in this review was that the mask required rule wasn’t being enforced the several times I was waiting in the ER, and due to my wife’s health issues, I can’t bring COVID-19 home to her as it could …
The nurses were all kind and caring, but I can’t say the same for the emergency room doctor. Not only did he not know what he was talking about (danger here!), he had an absolutely horrible bedside manner. I knew better than to go here …
The Dr was very dismissive with my questions. He treated me like I was a child and would not give me any clear answers. He only stopped in once in a while to give some orders and then would leave. He did not even stop in when his shift was …
I am incredibly displeased at the service here. There are some good employees which give it an extra star but overall this place is awful. My baby had a surgery and 2 days later the incision popped open and so they took him back to the OR …
Absolutely awful… they’re like a parasite buying out all the dr offices and then gouging uninsured people with ethically wrong bills. There is no informed financial consent whatsoever. Something I expected to be $245 came out to be $1199, and I am absolutely outraged.
They do not take care of their employees!!! If anything the rebranding of “Logan Health” has only made them look worse. Trying to bury the garbage! Also my local clinic is part of Logan and the decline has been overwhelmingly obvious. Shame on this corporation.
Nurses are rude and condescending, not helpful at all. Average response time for needing a nurse when you use the button on the bed is between 15 minutes and an hour and a half …
My wife has frequent medical issues, so when we started coming here we thought we would give them a chance. She has been disregarded, ignored, misdiagnosed, and disrespected repeatedly. Several male nurses have laid hands on my wife …
Logan Health (formally know as Kalispell Regional Healthcare) is a joke. They have been my provider for almost 9 years since I’ve moved to Montana and my mother had worked for them for 5 and quit a year ago due to the absolute chaos and …
The Northwest Surgical Association team has not been able to assist me in the care I was requesting, and gave me the run around for past seven months. Also, alleged my ER visit was an ‘alleged’ injury after having cat scan by ER department and neurologist provide detail reference of significant hemorrhage injury to skull.
I used to work here and I have been a patient. In all honesty, I wouldn’t recommend this to anybody. I have an occluded renal vein that they had 100% overlooked because the ER doctor that night obviously wanted nothing to do with me. I had …
Our family plus 2 others were in a very serious car crash. We are not from MT as we were there on vacation. There were 4 of us who started off in ICU (post surgeries) with the majority us requiring significant medical care. The staff and …
There’s some of the best doctors in the country here in Kalispell Curve of such negative reviews in my life but again you can’t please everybody and ever since the Valley has grown The crazier things get People don’t know how to stay …
I took my daughter into er before 7pm at night and I am still sitting hear close to midnight at this point no test results nothing! I got told they lost my child’s labs in the lab and I’m still waiting! I have seen people come and go I’ve seen a doctor once and the nurse Maybe 3 times the while time I’ve been hear I’m not happy
Easily the rudest billing department I’ve ever dealt with. Called to set up a payment plan and was told “we don’t do payment plans”. Called back spoke to somebody different and set up a plan. Fast forward and had a financial setback, called …
I when to the emergency room when I broke my knee cap. The emergency room staff,didn’t care that the medicine that they where giving me made it worse. I laid in bed in sever pain the so called nurses, are just people here to collect a …
If I could give 0 stars I would. My boyfriend was in a car accident and had hurt his back. The emergency room staff were rude and had no compassion. While getting his vitals taken the nurse was on his phone and not paying any attention to …
Heed my warning ,
First the ambulance from Big Fork treated me sadisticly leaving huge bruises on my arms from the blood pressure cuff . They could see and hear I couldn’t breath …
My little guy was born 6 weeks early, we were in Bigfork on vacation at swan lake, and we were in a head on collision and I was the driver and my son had to be delivered by emergency C section. I was so so thankful we were where we were. …
My experience was very positive. Was admitted with a broken hip/femur on 06/11/2021 with surgery performed by Dr. Mark Magill. EVERYONE from housekeeping to the attending physician assigned to my case Dr. Geoffrey Baker were very caring. On …
I’ve had multiple issues from E.R. Doctor not believing I was having an allergic reaction & then prescribed medication with things I was allergic to in the ingredients. Last week I tried to schedule a physical but wanted to check cost (I’d …
If I could leave a -5 star I could. That being said the nursing staff were more than great to me kind, fun going. They’re super under staffed. Now here’s where the -5 star happens they like to double charge, they won’t work with you about …
Logan Health will order unnecessary tests and then charge you outrageous amounts of money for them. When you try and appeal/work through the issue, Patient Accounting will continually threaten to send you to collections. Extremely unhappy …
Very poor so far, I was referred to see a urologist. I have a the CT scan scheduled, but when I tried to make a appointment for the urologist they told me late October to see a real doctor, this is July really, they offered to let me see a …
I have been treating patients at KRH facilities over the last 10 years. I am a private practice surgeon, but have taken call for years treating patients with more urgent conditions. I have great memories working with the nursing and …
The billing department at Logan Health is an absolutely joke. I have been fighting with them for over a year now for their mistake in billing insurance that I don’t have. No one will call me back and I’ve been told to stop calling. I would rather bleed out and die on the streets than go to Logan Health again.
Very disappointed in some of the care my wife is receiving. The nurses are making assumptions and hospitalists are not looking into everything or just assuming things . Getting people to listen to husband of 30yrs might know more about …
This is an absolutely horrible hospital! The ER is a joke with how they run it and Brian B. has the bedside manner of, well let’s say it isn’t good. My mother was thrown into a room, no bed, no bathroom, (when she has been throwing up both …
I had a great experience with Radiology Dr Molloy and Tech Janet Trippet. They listened to my concerns about a past painful injection and walked me through the process. They made sure the anesthetic was working before injecting the …
Came in with bad stomache pains and was misdiagnosed with pancreatitis and sent home with pain meds. Back the next day with and diagnosed with appendicitis after a 2 hour wait in the waiting room. After surgery was brought back down to the …
Absolutely disgusted with Brenda the receptionist! I called after receiving a letter regarding the details of my MINOR CHILDS INFORMATION being stolen off THEIR SYSTEM and upon her answering I got told I have called enough about this and …
I’ve been here at this Kalispell hospital for 4 days now and have nothing bad to say about the staff. They need a few more nurses so their patients don’t wait long to get help. All the nurses I had contact with were very helpful and very …
I never knew why people had so many issues at this hospital constantly until I had to go in several times and it’s been a huge battle. They have no idea what they are doing have changed my emergency contacts to people I’ve never had on …
Not enough room to tell the several stories….and I don’t comment on much, but this place is a shining example of a corporate greed in a medical monopoly. Poor quality of care…pushes tests and procedures that seem superfluous with no good …
The ER nurses were nice and helpful. My husband’s ER doctor and surgeon treated us poorly because of differing covid views. They provided no support to me as a wife and were sarcastic, passive aggressive, and short with both me and my …
So I went to urgent care and saw a PA. His name is Caleb Ambrose. I popped a rib on Monday. I went to PT on Friday and they did Ultrasound and worked on surrounding tissue. Today it is having intense spasms when I breath or move or cough. …
Overall no care complaints. Dr Daniel Hanba is the best.
I was surprised and confused by being asked to show up at 7:45 am for labs, 15″ early only to find a darkened office and nobody home. “We have a meeting on …
A very caring Doctor. Within less then 2 weeks I had to have surgery. It was really bad. He showed my husband and I what had to be done. Surgery was scheduled. Day of surgery my son surprised me and showed up. While in pre op. Dr. Krass …
Upon following rules for covid and masks, I was denied entry to the hospital to support my 32 week pregnant fiance getting her blood drawn when she also has a phobia of needles and she will start to have panic attacks over it and it could …
The doctors did amazing and the nurses were reliable and made sure my husband was regularly checked up on every few hours and were there under a minute when he rang. Very happy with the service, especially since it was his first surgery.
I had a colonoscopy and an endoscopy done yesterday. Wonderful healthcare team of doctors, nurses and staff. They listened and reassured me of my concerns. Thank you to Dr. Simpson, Dr. Sugarman and the great nurses that took care of me.
If I could remove that 1 star I would! I highly recommend going out of town if you need medical treatment and if it’s an emergency pray this hospital doesn’t kill you, or make you worse!
I had a great experience at KRMC. For someone like myself who despises of going to see a doctor unless I’m bleeding uncontrollably or a bone is popping out of my skin, the experience I had at KRMC is one of the best experiences I’ve ever had at a hospital. Highly recommend for any type visit.
Worst experience I’ve had. From the surgery, to the billing and no invoices/bills sent to my house. When I finally got the one and only bill sent to me I paid it the same day. Never again!
This morning we brought our son to get tubes placed in both of his ears by Dr. Tubbs. He is amazing and kind. The staff was great, Shelly was super nice and great person to talk to, when my son was recovering/ waking up. Love the pictures …
I spent 6 days at this hospital and it was the worst hospital experience I’ve ever had. Overall, the care was pretty bad. I am a 68 year old fragile female and had been in a pretty bad car accident and several wounds that I had were never …
Great care staff, but the incompetence of scheduling conflicting appointments without any concern of notifying ahead of time.. pathetic. Also receiving an asinine quantity of split bills for frivolous 10min visits.. what a joke. Impressed they’re doing worse after the buyout in this regard.
Logan Health billing is horrible! No detail whatsoever on bills, mystery charges, double charges. Check your bill carefully! If you contest charges, don’t let it drag out past the due date. Even if it’s their fault that it took so long, …
This is the 2nd time my identity has been compromised, and now also my children’s identities have been compromised through their lack of security of patient data. My primary care physician can never see me or my kids now without an …
I’ve had good and bad so it a hit or miss here…, the new facilities are wonderful..this hospital is really coming together..BUT..but…I’ve encountered doctors here who have saved my husbands life after Polsons mistakes and then some …
This is what you get when corporations take over the medical community. The Government is not supposed to allow monopolies and yet here we are. And I thought Kalispell Regional was bad – I was wrong – welcome to third world health care. If you unfortunately need their services – get your affairs in order.
I was treated great at this place I hadn’t even received my insurance card yet and they still took me and took great care of me and they really expedited my service because I was very ill they were really great good people
Nurses and Doctors are not too bad.
The billing department however, is a nightmare. They were supposed to submit documents to husband’s workman’s comp. Said they filed a certain date. Months go by …
The birth itself was amazing! My labor nurse was with my every step of the way, so encouraging & kind. Personally love Dr. DeHoop. Hes caring, helpful, and always happy. …
Logan Health, owned by Scion Health, owned by LifePoint Health, owned by Apollo Global Management. A 500+ billion dollar private equity firm. Do you think they care about you or your health? More than profit? No. They don’t.
I was provided with the absolute best care from this hospital. I’m one of those who never go. Each staff member. From triage, to x ray were awesome. Fantastic job to everyone, and I thank you for taking care of me.
My last trip to Logan health was a very sad one.. I had to say goodbye to my best friend and love of my life. The nurses were very on point as to what we needed to make our last hours comfortable. They were caring and compassionate and …
I worked for this facility and they still owe me money. They agreed to pay me a certain amount per hour and then when I started working they paid me $6/ hr less than what our agreement stated and they still haven’t paid me. I have been …
My wife and I truly felt like we got the red carpet treatment. Our little boy was born with down syndrome. From the folks at NICU to the delivery Dr.s to the nurses after he was born. Absolutely top notch. We felt like we were the only …
Wish I could give a negative star rating. Went in because I injured my knee, was placed on a bed in the corner of the hallway with no privacy. Took forever to even get seen. Serious unprofessional service all around. Would rather drive to Missoula or die before I ever use Logan healthcare ever again.
I was put in hospital for 2 days for a surgery that wasn’t done. They put in 2 cathators IVs,leg pressure device,compression socks,2 insulin shots,all just to run up a bill.I ate 1 yogurt, 1 breakfast sandwich in 60 hours,but why 2 insulin …
They should take “care” out of the name of the facility. You are a number and only a number. Among things that have happened (while in pain)…
Appointment cancelled last minute. …
Wonderful team of doctors and medical staff. I had a very successful hip replacement surgery done at the Kalispell hospital. My thanks go to all of the caring people involved.
I’ve had a slough of diet related medical issues recently. Enough to be sent to Seattle Children’s for treatment due to the lack of understanding and communication between doctors at Logan Health. They often change your provider who will …
Terrific place to work. When I got there housing was crazy but HR staffs, specifically the recruiting team did went above and beyond to ensure I have good and reasonable housing. Onboarding staffs were terrific and that went smoothly. …
Logan has transformed this hospital. My daughter has received the best care from all staff. Professional, helpful, knowledgeable, kind staff that goes above and beyond!
Thank you!
I went in for a colonoscopy, and came out SO sick. I aspirated during the procedure and I really got no explanation as to what happened or how to get better, except for using lozenges. I ended up having pneumonia, which I had to read about …
Very disappointed in almost every department at Logan. Between the digestive center and trying to get an appointment at the surgical center, was a joke! Trying to get my results is absolutely horrible! Communication is lacking!
My dad had a double bypass surgery it went fantastic the icu staff did everything they could to facilitate his needs to get well and discharged then they moved him to a standard room on the second floor where he has not been given the …
Beyond the worst hospital I’ve ever been to. I’ve been here multiple instances and each time it doesn’t get any better. They don’t care to check for your needs & are in the stance of getting you out as quickly as they can. They rarely ever …
This hospital has gone downhill unbelievably. Part of this is from people coming from out of state to work at the hospital, they are not Montanans so they bring their bad attitudes with them from where they came from..warning.. The quality …
Brought my husband into the emergency room with his face all swollen, had no idea what it could be. They did very few tests on him they don’t know if it was allergies they didn’t know if it was a sinus infection I had no idea what it was. …
I had a procedure done in the first week of August this year. I was called the day before to be told that my insurance deductible hasn’t been met and how much the procedure will cost. They said they require a deposit down in order to …
This is absolutely the WORST hospital in regards to nurses , dr’s , intelligence , compassion and good care! They are horrible. Their disposition towards to all patients is down grading, they talk down to you they do not show compassion or …
Great hospital full of wonderful people making a difference in our community. Glad we have great healthcare resources in our valley. Makes a big difference when you or a member of your family can stay close to home in an emergency or even just a routine healthcare visit. Thanks for all you do for our community Logan and all your staff.
If all at possible, do not try and receive care from anyone associated with Logan Health. The care might be okay, but the billing department is impossible. After 5 phone calls and LONG hours trying to resolve the problem, Logan Health is …
My son (8 months old) was seen by Logan Health GI clinic. I had a pleasant appointment, but terrible experiences after our appointment. The treatment that the doctor recommended made my son extremely worse. I called them (~8 times over the …
Really wonderful hospital. Wonderful staff, friendly, helpful and quick to assist.
My how things change from a year ago. Now the Logan Health has taken over it’s gone bad pretty darn quick. No longer recommended.
I went in with fever and cough to urgent care. Waited a couple of hours to be put into an exam room. I was just calling my office when the PA came into the room. He very rudely asked me if he needed to come back as I hurriedly ended my call …
The doctors and nurses are Great, the billing not so much. They had my insurance information and billed correctly for months, all of a sudden, I’m receiving bills. They did an update and lost my information; one would think they’d call.
It’s taken me an entire year to write this review. I had my fourth baby at Logan Health. My first three children were delivered in another state, between two different hospitals. No negative experiences. I expected my last baby to be …
I am nearly 72 years old and have never been in a hospital prior to this. I was transferred to Logan with a heart emergency. Five star is not a high enough rating for this hospital, it’s Doctor’s or it’s staff. Should be 100 stars! Every …
My mom was moved here from another hospital so they could do more extensive tests. Dr Baker is a wonderful Dr, caring, patient and takes the time to explain procedures and plans for further treatment. He has been wonderful to both my mom …
I had a wonderful experience with all staff. Everyone was very caring and kept me updated on the next steps when going into the ER unexpectedly. Thank you all for you do for patients.
Beautiful Night
Outstanding patient care
Greedy. Expensive.
Friendly knowledgeable staff.
The wait is absolutely awful.
Waited for the transit here today
Drive the extra 12 minutes to North Valley Hospital.
always clean and always treat me well.
Stuck in here currently. Not a fun place to be
☠
Friendly and caring staff!
Very rude and disrespectful staff this hospital is the worse! !!
Worthless people and hospital. I hate that we have this hospital in this valley.
I would rate this place a -0 if I could!! VERY UNPROFESSIONAL!!
I have had very few problems with KRMC. They aren’t perfect, but I trust them.
Best pediatric doctors and nurses in the state of Montana!
Worst experience with the hospital. Would not recommend.
They where absolutely awesome taking care of my daughter.
All the staff was great. Friendly, helpful, and attentive. Thank you!
Terrible service. Waited far too long and had nurses that would not check on me and keep me updated.
Always have a wonderful experience at this hopital. Thank you
This is very easy to use. I’m so impressed with quality and accessories and so write on spot Wow. What more can you say. Thanks
Logan – destroying one great medical community at a time.
Corrupt company. Money is more important than peoples health.
Instead of sending bills out they collect your bills and then they send you a big bill 6 months after the fact
A great hospital, took great care of my son
Worst care I have ever been provided next time I’ll just take my chances with death
I could not have asked for better care, communication and accommodations for the birth of my little one
Wonderful, friendly facility nestled in one of the best places to live. I am proud to work for KRMC.
People were very rude, if you have enough time go to whitefish instead much better
Great place to go if you want to spend 1800$ on a couple of x-rays and a 20$ splint.
It’s all about the money at this point. Go elsewhere.
The billing department did not deal with me honestly. I can’t see myself ever using this hospital again.
The whole system is broken with all of Kalispell Regional Medical, it’s to bad you can’t help the ones that really need it, this suicide is on you… You can’t expect people to live if you don’t help… Now I have to turn to street drugs to help…
Rude nursing staff in the ER. Horrible experience, ended up driving to Missoula.
Just give us our proper Health care back, not a monopoly with substandard care. Really sad how bad this is getting 😞 …
Very trusted hospital and staff. Usually quick in and out. Professional. Clean. Friendly.
Was an appointment for my spouse.
This er is the worst I’ve ever been to waited 3 hours to be seen for my two year old 😡 had to go to whitefish to be taken seriously she has been in the hospital for 3 days with serious rsv but kalispell Reginal sent her home after two minutes the triage worker was very rude …
Billing? LOL
Brought a friend here with a head injury and it took them hours to bring her in the back even though they had plenty of beds. Don’t go here for any reason
They are good doctors and nurses and a pharmacy
Nothing worst hospital security guards are mean jerks one wanted talk crap I overdosed and he was saying if she wanted to kill herself she would of done besides take stupid pill he was out side my door saying that to the other security guard the nurses are rude and mean
Watch your billing information! They couldn’t keep a simple address straight and bills never arrived. They confirmed it was their mistake and couldn’t offer an apology, let alone a solution to the problem they created.
Went into the ER 2 times and both times were forgotten about and ended up spending 1/2 a day there. It is very frustrating when you wait for 2 hours and don’t see a damn doctor!
Come to the table and negotiate with your workers union. The community wants a well staffed and equipped hospital.
This is the poorest run hospital. Their financial department exhibits incompetence and lack of any consistency. Don’t make any kind of payment arrangement because they wont honor it.
Medical staff were rude, showed no concern to my daughter’s needs. Argumentative to my wife. Wouldn’t even introduce themselves. Worst hospital visit I have ever seen!
not family friendly at all. most of staff is kind. however, family are not made to feel comflmll l
rlodtable or welcome. No ammenities for family . or children. if you have huge family support i suggest greatfalla benefis oe commylunity hosp in missoylula.)
This should not be a hospital, it is a joke. The people done have a clue what they are doing. They are all for another country and are just here to collect a pay check, and golf or hike.
My family was in a car wreck, some lady blew through a stop sign and ripped off the front of my car, I hate KRMC but my family needed medical attention after I arrived at the crash so I went there, my nephew’s head was gashed definitely had …
Overworked nursing and CNA staff. Not enough cleaning staff. Felt like I had to be pushed out the door. Slow service, but they’ll bill you!
Great employees who really care about their patients well being.
We wetwere the ER for 4 hours for an ear infection.I understand treating patience according to the severity of their problem but we weren’t offered any info about the wait.
Chemo infusion. Great staff!
Nurses were uncaring, callous and made it known that they were better off dealing with other patients and your problems weren’t relevant
… Go to whitefish
Billing should be watched closely. Keep all doctors orders because when they screw it up, they expect you to prove it before they attempt to fix it and then only after being totally condescending. They are in need of remedial customer service training.
No complaints from me, so I’m giving 5 stars. Ive personality never even been to Kalispell Regional Hospital but that’s besides the point. 😂😂😂 …
The ER staff was very quick to assist me and helped me be as comfortable as possible. I was taken care of very quickly and I wasn’t in the hospital very long. Thank you for the wonderful service.
We are sitting quietly watching our son recover from surgery. The experience thus far has been wonderful and the environment clean and comfortable.
I absolutely loved this hospital I went into the ER with pain in my hip after testing it was found I had a sepsis infection in the hip joint,once they affirmed the infection it was probably less than 2 hrs before I was in the operating …
Kalispell Regional Hospital has been part of our life since since birth the place where they really care.
Twice I have been there too get injections into my back for the pain. Twice I was forgotten about, and had to make another appointment. Interesting, as I was waiting the MD. went home. Garbage service.
Don’t even deserve one star..
They will send your bill to debt collector instead of your house to ruin your credit, on top of poor service 🙂
Worst experience. Going on 6 hour hospital ER wait on a not very busy day. Never been to an ER before but this is asinine. No one to update and when asked about wait times, it’s merely “we don’t know”. Completely ridiculous.
Our doctor reviewed my wife’s most recent blood work and found her hemoglobin dangerously low and to immediately go to the er after 4 hrs watching all people that arrived be seen and treated we still were not seen after asking why I was …
The practice of medicine is hard to rate with just 5 stars. There are so many variables to consider. If it’s orthopedic I preferred the Whitefish Hospital. However when being rushed to an ER the closest one is the best one.
We have always received Topnotch care at KRMC. The Staff we have interacted with in ICU, Surgery, OB and NICU were personable, professional, skilled and prompt. We highly recommend this hospital
Worst hospital I’ve ever been to. Sat for 4 hours and still waiting for a simple x-ray and still haven’t seen anyone to take us back. Not the first time. Last time we waited 12 hours before they would tell us anything that was going on.
Big joke. Would rather go to whitefish hospital. The doctor Ed who treated me was rude and gave me no further insight on what I needed to do or where else I needed to go.
I’ve been trying to fill my prescription for a week without success. Very substandard communication from doctor to patient, which is so not ideal.
Worst place to ever go get medical help refuses to help somebody who’s having a seizure because they don’t have a mask on and then to top it off send you to collections after they tell you that they need to see your checking’s account …
Took my son there and the service was OK by some of the nurses / doctors , but the billing is a joke, two years later I guess there billing my old insurance company and billing me an extra $2000!!!! Is that even possible! Oops sorry just …
Drove 5 hrs to Kalispel to find help for our son. Dr. Seifarth took care of us and we are so grateful. The staff in the Emergency room and on the pediatric floor new childrens hospital were first rate. Thank you everyone. We would drive 5 hrs again to be seen by Dr. Seifarth.
I cannot support a medical institution that treats its employees as horribly as this place. They should be ashamed of themselves. …
Excellent hospital, From Registration, ER (Dr Koperski), Radiology, Surgery (Dr McMahon), OR staff and PACU, everyone was very friendly, explained each step, and modeled the Planetree philosophy perfectly! Beautiful hospital and great staff, I would take a lot of pride in how well this hospital performs. Appreciate the help!
The nurses @KRMC were amazing..
However KRMC is the worst hospital I’ve ever had to deal with.. The communication from dr to family is awful.. When I spoke up about it, they pretty much …
No hospital is perfect but I look at these negative reviews and think they probably need to consider their own advice. KRMC is a fantastic place for care and attracts very talented individuals. Having a hospital of this caliber in a small town is a huge blessing.
I’ve had surgeries, I’ve been to the e.r. most of the doctors are amazing. Some don’t have the best bedside manners. Nurses are always helpful.
I like the care but the billing is a nightmare. It was never like this. I just held for 27 minutes to see if I had an outstanding bill. So, I was on the phone for a total of 39 minutes and the person I spoke to was not able to tell me if I did or not. I hope this gets fixed soon.
Formally KRMC. Negligence on doctors, nurses and aides. As a former employee of the establishment I stand by my statement. Absolute disgrace of a medical facility. You should all be ashamed.
My Name is Ronda *Mary Ann is my Mother* I hope they treat her the way my Uncle says this hospital is always treating people. My mom is 81 and was taken by ambulance last night up there from Plains, I am so scared we lost my Dad 8 years ago and she has never been alone like this, I can’t be there yet . Please take care of her for me.
You go to the ER and you will be waiting 4 to 6 hours and in that time not checked on, talked to, or cared for. In so much pain you can hardley stand it and not a care during our visit unless its life threatening they say. So if your child, …
This is one of the worst hospitals we have been to in 49 years of my wife being ill. The staff “think” they know what there doing but we can tell you this YOU DON”T PUT AN I.V. IN AN ARTERY, YOU PUT IT IN THE VEIN! All they do is try to …
Worst place I have ever been dr pushed my six year old on bed , nurse was so insensitive An rude you couldn’t believe told her she is getting An iv. The lobby was dirty an gross ! The charge nurse smiled an says I will give u An iv an …
I can’t say enough good things about the pediatric surgery team. Every single one of them, from the nurses to the anesthesiologist to the doctors, were some of the best I’ve ever met. And I’ve had to deal with a lot of them.
Fast, friendly service. Great option for Covid testing. Loved the nurse who helped use Will use their services again!
I really like Dr.Bingham and I get he’s busy. However, I don’t appreciate the run around for almost an entire week on my daughter’s genetic testing after the results are already in. Not okay at all.
Worst hospital experience I’ve ever had. I would travel out of state to avoid going to krmc. Staff is incredibly rude and unhelpful. They can’t figure out to properly bill your insurance and then don’t send you the bill, instead sending you …
Went in with the worst abdominal pain ever and left in even worse pain. Nearly crashed my car on the way home because I was in such pain. They didnt even give me an IV. What the hell kind of hospital doesnt immediately give patients with organ issues an IV. It was such a helpless feeling and I’m worried if it happens again.
A one star rating is still too high for this so called hospital. My best friend went in with extreme pain in her abdomen and they dismissed it as a torn muscle and only ruled out kidney stones. After 3 shots of dilauded and a shot of ativan …
Very dirty hospital. I would not go here unless you are dieing and even then you may want to give it some thought. They have a monopoly on heathcare in the region and the we don’t care attitude is evident in it’s employee’s. Because of …
Kalispell Regional Medical Center is the largest medical facility and network in the Flathead Valley and probably all of Northwest Montana. they are quickly monopolizing all of the healthcare across the valley and have bought out many small …
A recent refill for perscriptions was sent to the wrong pharmacy
and the dosage was changed by Dr. Cuthbert without consulting me. This caused 2 pharmacies, my insurance and me an afternoon’s worth of problems. I have had no …
The Dr. I see is amazing!! The staff for Montana Wellness & Pain REALLY SUCK, they are RUDE & DO NOT DO THEIR JOB. It took me over a month to get an MRI scheduled on MY OWN after calling at least 10 times & being hung up on from staff. I …
My husband was recently seen in the Emergency room at Kalispell Regional Medical Center due to a work-related injury. His severe pain was immediately addressed followed by appropriate procedures and treatment. I was extremely impressed …
Absolutely outstanding service, and accommodating staff. The appearance is outstanding. However probably the most agonizing part of coming here is the parking. For a Hospital this size you should have FAR MORE parking available. From what …
I’ll never go here again. I tested positive for strep throat. After waiting an hour in the store for them to send in a prescription, I got a rude lady at the front desk at the er who told me to stop yelling. I can’t yell right now even if I …
Ok with health care, but the billling!!!!! We are trying to pay a bill from them online, and they are charging $51 extra to pay this way!! My question is, what for? Don’t you make enough money? …
I was having back issues while on vacation here at Glacier Park. Needed to be seen to get pain relief. When I arrived at the the Hospital I was see the immediately by concerned hospital employees including Dr. Johnson. A few hours later I was on my way feeling much better.
I had my prostate removed, the staff that took care of me was excellent, however they were over worked and under staffed.
I wouldn’t wish the cath lab on my worse enemies. They have no compassion for people who have ptsd.
This medical facility allowed my personal information to be stolen. Private records, including my medical history, address, billing info, emails, etc, were hacked. Then they turned my account into collections AFTER I had made regular monthly payments on my account. Not exactly a “professional” organization…
The doctors here in this hospital are rejects from all around the world! Beware!!! These doctors are a JOKE. My mother is ILL and what do they do? Turn us away EVERYTIME and tell us to come back if it gets worse. Well guess what its …
I am very content with the care given to me throughout my illness in the last year and a half, from my Johns Hopkins trained Doctor to the inpatient 16 hour gourmet food menu! …
Horrible slow uncaring service and when we complained they sent the police in to calm us down which did the opposite. When people have broken bones and there is nobody in the waiting room i would expect compassion not 2 front desk ladies …
I would like to give 5 stars for this hospital based on what I read about the hospital, not the patient reviews. After reading some of the reviews I didn’t want to think negatively considering the many possibly harsh reviews. I may need to …
This is a fantastic hospital. When I came in to have my procedure done every single staff member was incredibly kind and courteous. The facility is clean and well maintained. For obvious reasons I never want to return again but if I do I know I will be in good hands.
Awful ER. Just terrible. Unorganized. Outdated equipment. But they clearly splurged on the flooring. Staff is overworked and there are clearly not enough of them. Why check in 17 people and leave them in the waiting room if you have no …
Do not have your baby at krmc if you are blessed to be pregnant. What should have been happiest time of my life was traumatic and awful. I was treated like a criminal by nursing staff, security, & Dr. On different days and occasions too, it …
Been here with our son since the 20th of April. Its hit and miss with the staff some are compassinate and helpful well others act like your a bother and nuisance. No understanding of attempting to listen to the parent about their childs …
I had fainted after getting up in the middle of the night for a glass of water. When I fainted I got cut really badly by the glass. Honesty, they probably save my life that night.
I have never met a hospital that has as little compassion as KRMC. They do not listen to what you have to say they only run tests instead of listening to what the problem is. I have never been treated with so much disrespect in my life. I …
Disappointing but typical. I just moved to the Flathead area and had my first visit at KRH last week. I thought for sure given I was the only person in the ER that I would get great care, but that was not the case. Like all hospitals now …
Everybody was so helpful & kind when my husband had to go to the ER for possible stroke. I’ve never had a smoother Hospital visit. As smooth as an emergency visit can go.
Went to the ER at 8 p.m. day before yesterday with a severe pain south of my right ribcage. They began with the simplest tests, urine, bood and went up from there to determine I jad an infectected gallbladder that needed to come out. I was …
I sat in the ER waiting room for two hours, no one bothered to call my name or look around the waiting room to see if I was still there. After two hours my boyfriend walked up to ask a nurse how long it was going be and proceeded to wait …
My daughter just got admitted tonight and so far she has been treated very well. Her night nurse is the only one i’ve talked to (kelly on the 2nd floor) and she is very intelligent, and compassionate. I am a nurse myself so i feel she is what a nurse who is caring should be. I’m thankful for her.
My husband and I both had colonoscopies at the Kalispell Regional Medical Center Gastroenterology center last week. The service and care were excellent. From the receptionist that checked us in, to the admitting nurses, to the colonoscopy …
This has been the most horrific company I have ever worked for. Not only do they treat their employees as nothing but a butt in a seat, but they have the worst upper management I’ve ever dealt with in my 50 years in the medical field. The …
I had a diabetic scare with my son. He was placed in the ICU unit. The staff were extremely nice and professional, constantly checked on my son and constantly asked if i was ok or needed anything. Nice experience with the staff and medical help they gave to my son. Thankful.
If I could choose any hospital to be taken to, it would be Kalispell Regional Medical Healthcare Center.. 2nd floor staff.
Wow!!! is all I can say. Not once did we feel we were a bother to them and they …
As we have had several extended stays/ emergency trips to the er we have seen this place too many times. Nurses and doctors in the ER have little respect for you if don’t have a stellar insurance plan. My wife has had several involuntary …
The OB nurses and midwife that cared for me when I had my baby were amazing. They were wonderful labor coaches. My birth experience was all I could have imagined it to be and I am so thankful for their care. They went above and beyond and I felt very involved in decisions regarding me and my baby.
BEWARE!! YOU ARE PUTTING YOUR LIFE AT RISK BY GOING TO THIS CLINIC! Kalispell Regional medical center put my life at risk. I went in complaining of leg pain, suspecting it was a blood clot due to the new birth control pills my doctor had …
Thank you so much for the superb care given my husband and myself! My husband Bill dealt with cancer 15 years. We always felt confident in the care and on going treatment of his cancer. The last 6 months in and out of er with surgeries and finally hospice the last couple months. Truly felt cared for!!
Worst emergency room you have ever encountered . Took my fiance in for extreme water retension , painful cough from her lung and fatigued. Basically put her on IV for an hour an sent her home. Telling her regular doctor she was just a …
Avoid at all costs. They sent my father home sick with an inflamed gallbladder and stage 4 cancer saying nothing was wrong. When my mom took him back the service was mixed. They then removed the gallbladder, we thought he was then ok. A …
I was contacted today…9 months after surgery and was told I have a year to pay for the surgery or be turned into collections….Seriously KRMC!? I have always paid my bills through Patient Business Services and was told today that two …
Mid-August I was sick and severely dehydrated. Unable to recuperate, my husband took me to KRMC emergency. I was so weak that I could barely walk in unassisted. Before I even said my name they had me in a wheel chair and had begun prepping …
UPDATE 3/29/18 – This update is about the below topic dated 2-27-18 I did get a call back and they said that it was going to be covered 100% Zero Charge!! This is a breath of fresh air. Not sure if this is because of the medical card the …
The MOST horrible experience of my life – the staff was uncaring and unprofessional, not to mention the doctors – yeah they got the job done but their bedside manner was horrific!! Also the girls that did the scheduling – were total …
If I could give them a zero star rating I would in a second. This morning my son was scheduled for a sedation MRI because of his age. This is the third time we’ve scheduled this MRI and could not get the information we wanted from the …
A week ago I had a procedure/surgery. When it was over and after being in recovery, not being asked how I was doing. Finally, seen my nurse that’s when she brought me my discharged papers….I was reading in the paperwork, it stated to …
They were attentive from the time we pulled up to the hospital. Never left me for long. Explained everything to me before & as they were doing it. Received many comy measures. Everything was clean. Had nutritional menus on board. The staff …
Some of the worse service I’ve ever had. Lived here my whole life, they keep building it bigger and ago n more doctors, but the service level of care in non-existent. Doctor and staff don’t communicate which severe affect patients coming in …
I had to go to the emergency room this morning. I was very disgusted to find in the bathroom in my room BLOOD on the bottom stem of toilet as well as BLOOD on the floor. I have not had good experiences at Kalispell Regional Medical Center. …
My son has been a patient here several times and my family appreciate all the staff and the care that they provide. My son has a wonderful team of doctors who provide professional and appropriate care. When his needs are greater than what …
Used the ER for a spider bite, had a three hour wait although we could hear the nurses laughing about how slow it was outside our room and, the chair my husband had to sit in was covered with blood and bodily fluids on the leg rest. I wiped …
Phenomenal with the most definitely caring Dr’s, Nurse’s and caring staff. I am very grateful to Kalispell Regional Hospital. I broke my neck in 2007 and was provided with excellent care and assistance getting back on my feet with learning how to walk again.
The only reason why I’m giving them 1 star is because that’s the only way I can leave a review. They deserve -10 stars. Unfriendly staff, terrible customer service, the billing department purposely screws you over, they are overpriced and …
My daughter was seen in the ED for a laceration. She was treated in the hallway. I feel they charged way too much for their services. She did not need any imaging or labs. I feel there needs to be more justification for the amount that …
I had a major heart attack that “turned out my lights”. The ER staff saved my life. I remember losing consciousness and when I came to, I was in the intermediate cardiac unit. Exactly one week to the day of my heart attack, I had bypass surgery. The surgeon and my cardiologist did a fantastic job. I have nothing negative to say.
My husband recently had a procedure done and had to stay overnight. The staff members who had cared for him were extremely warm and welcoming. Everyone was extremely attentive to my husband and family members. They really made the …
My only hesitation in giving five stars in this review was that the mask required rule wasn’t being enforced the several times I was waiting in the ER, and due to my wife’s health issues, I can’t bring COVID-19 home to her as it could …
The nurses were all kind and caring, but I can’t say the same for the emergency room doctor. Not only did he not know what he was talking about (danger here!), he had an absolutely horrible bedside manner. I knew better than to go here …
The Dr was very dismissive with my questions. He treated me like I was a child and would not give me any clear answers. He only stopped in once in a while to give some orders and then would leave. He did not even stop in when his shift was …
I am incredibly displeased at the service here. There are some good employees which give it an extra star but overall this place is awful. My baby had a surgery and 2 days later the incision popped open and so they took him back to the OR …
Absolutely awful… they’re like a parasite buying out all the dr offices and then gouging uninsured people with ethically wrong bills. There is no informed financial consent whatsoever. Something I expected to be $245 came out to be $1199, and I am absolutely outraged.
They do not take care of their employees!!! If anything the rebranding of “Logan Health” has only made them look worse. Trying to bury the garbage! Also my local clinic is part of Logan and the decline has been overwhelmingly obvious. Shame on this corporation.
Great care, attention and assistance for my grandson. The pediatric and ED departments know their stuff!!
Nurses are rude and condescending, not helpful at all. Average response time for needing a nurse when you use the button on the bed is between 15 minutes and an hour and a half …
My wife has frequent medical issues, so when we started coming here we thought we would give them a chance. She has been disregarded, ignored, misdiagnosed, and disrespected repeatedly. Several male nurses have laid hands on my wife …
Logan Health (formally know as Kalispell Regional Healthcare) is a joke. They have been my provider for almost 9 years since I’ve moved to Montana and my mother had worked for them for 5 and quit a year ago due to the absolute chaos and …
The Northwest Surgical Association team has not been able to assist me in the care I was requesting, and gave me the run around for past seven months. Also, alleged my ER visit was an ‘alleged’ injury after having cat scan by ER department and neurologist provide detail reference of significant hemorrhage injury to skull.
I used to work here and I have been a patient. In all honesty, I wouldn’t recommend this to anybody. I have an occluded renal vein that they had 100% overlooked because the ER doctor that night obviously wanted nothing to do with me. I had …
Our family plus 2 others were in a very serious car crash. We are not from MT as we were there on vacation. There were 4 of us who started off in ICU (post surgeries) with the majority us requiring significant medical care. The staff and …
There’s some of the best doctors in the country here in Kalispell Curve of such negative reviews in my life but again you can’t please everybody and ever since the Valley has grown The crazier things get People don’t know how to stay …
I took my daughter into er before 7pm at night and I am still sitting hear close to midnight at this point no test results nothing! I got told they lost my child’s labs in the lab and I’m still waiting! I have seen people come and go I’ve seen a doctor once and the nurse Maybe 3 times the while time I’ve been hear I’m not happy
Started a new medication and had a horrible reaction while on vacation. Took them 5 days to respond on what to do.
Easily the rudest billing department I’ve ever dealt with. Called to set up a payment plan and was told “we don’t do payment plans”. Called back spoke to somebody different and set up a plan. Fast forward and had a financial setback, called …
Not once have I enjoyed being here. And not because I wasn’t feeling well…
I when to the emergency room when I broke my knee cap. The emergency room staff,didn’t care that the medicine that they where giving me made it worse. I laid in bed in sever pain the so called nurses, are just people here to collect a …
If I could give 0 stars I would. My boyfriend was in a car accident and had hurt his back. The emergency room staff were rude and had no compassion. While getting his vitals taken the nurse was on his phone and not paying any attention to …
Heed my warning ,
First the ambulance from Big Fork treated me sadisticly leaving huge bruises on my arms from the blood pressure cuff . They could see and hear I couldn’t breath …
My little guy was born 6 weeks early, we were in Bigfork on vacation at swan lake, and we were in a head on collision and I was the driver and my son had to be delivered by emergency C section. I was so so thankful we were where we were. …
My experience was very positive. Was admitted with a broken hip/femur on 06/11/2021 with surgery performed by Dr. Mark Magill. EVERYONE from housekeeping to the attending physician assigned to my case Dr. Geoffrey Baker were very caring. On …
I’ve had multiple issues from E.R. Doctor not believing I was having an allergic reaction & then prescribed medication with things I was allergic to in the ingredients. Last week I tried to schedule a physical but wanted to check cost (I’d …
If I could leave a -5 star I could. That being said the nursing staff were more than great to me kind, fun going. They’re super under staffed. Now here’s where the -5 star happens they like to double charge, they won’t work with you about …
Logan Health will order unnecessary tests and then charge you outrageous amounts of money for them. When you try and appeal/work through the issue, Patient Accounting will continually threaten to send you to collections. Extremely unhappy …
Very poor so far, I was referred to see a urologist. I have a the CT scan scheduled, but when I tried to make a appointment for the urologist they told me late October to see a real doctor, this is July really, they offered to let me see a …
They took great care of me. Overall great experience for what was done.
I have been treating patients at KRH facilities over the last 10 years. I am a private practice surgeon, but have taken call for years treating patients with more urgent conditions. I have great memories working with the nursing and …
The billing department at Logan Health is an absolutely joke. I have been fighting with them for over a year now for their mistake in billing insurance that I don’t have. No one will call me back and I’ve been told to stop calling. I would rather bleed out and die on the streets than go to Logan Health again.
Logan Health has many amazing Nurses and Doctors. This hospital has made me feel like part of their family.
Very disappointed in some of the care my wife is receiving. The nurses are making assumptions and hospitalists are not looking into everything or just assuming things . Getting people to listen to husband of 30yrs might know more about …
This is an absolutely horrible hospital! The ER is a joke with how they run it and Brian B. has the bedside manner of, well let’s say it isn’t good. My mother was thrown into a room, no bed, no bathroom, (when she has been throwing up both …
I had a great experience with Radiology Dr Molloy and Tech Janet Trippet. They listened to my concerns about a past painful injection and walked me through the process. They made sure the anesthetic was working before injecting the …
Came in with bad stomache pains and was misdiagnosed with pancreatitis and sent home with pain meds. Back the next day with and diagnosed with appendicitis after a 2 hour wait in the waiting room. After surgery was brought back down to the …
Absolutely disgusted with Brenda the receptionist! I called after receiving a letter regarding the details of my MINOR CHILDS INFORMATION being stolen off THEIR SYSTEM and upon her answering I got told I have called enough about this and …
I’ve been here at this Kalispell hospital for 4 days now and have nothing bad to say about the staff. They need a few more nurses so their patients don’t wait long to get help. All the nurses I had contact with were very helpful and very …
I never knew why people had so many issues at this hospital constantly until I had to go in several times and it’s been a huge battle. They have no idea what they are doing have changed my emergency contacts to people I’ve never had on …
Not enough room to tell the several stories….and I don’t comment on much, but this place is a shining example of a corporate greed in a medical monopoly. Poor quality of care…pushes tests and procedures that seem superfluous with no good …
The ER nurses were nice and helpful. My husband’s ER doctor and surgeon treated us poorly because of differing covid views. They provided no support to me as a wife and were sarcastic, passive aggressive, and short with both me and my …
So I went to urgent care and saw a PA. His name is Caleb Ambrose. I popped a rib on Monday. I went to PT on Friday and they did Ultrasound and worked on surrounding tissue. Today it is having intense spasms when I breath or move or cough. …
Overall no care complaints. Dr Daniel Hanba is the best.
I was surprised and confused by being asked to show up at 7:45 am for labs, 15″ early only to find a darkened office and nobody home. “We have a meeting on …
A very caring Doctor. Within less then 2 weeks I had to have surgery. It was really bad. He showed my husband and I what had to be done. Surgery was scheduled. Day of surgery my son surprised me and showed up. While in pre op. Dr. Krass …
Upon following rules for covid and masks, I was denied entry to the hospital to support my 32 week pregnant fiance getting her blood drawn when she also has a phobia of needles and she will start to have panic attacks over it and it could …
Loved the hospital but this blood on the walls and floor made me wish I had gone to North Valley instead.
The doctors did amazing and the nurses were reliable and made sure my husband was regularly checked up on every few hours and were there under a minute when he rang. Very happy with the service, especially since it was his first surgery.
I had a colonoscopy and an endoscopy done yesterday. Wonderful healthcare team of doctors, nurses and staff. They listened and reassured me of my concerns. Thank you to Dr. Simpson, Dr. Sugarman and the great nurses that took care of me.
If I could remove that 1 star I would! I highly recommend going out of town if you need medical treatment and if it’s an emergency pray this hospital doesn’t kill you, or make you worse!
I had a great experience at KRMC. For someone like myself who despises of going to see a doctor unless I’m bleeding uncontrollably or a bone is popping out of my skin, the experience I had at KRMC is one of the best experiences I’ve ever had at a hospital. Highly recommend for any type visit.
Worst experience I’ve had. From the surgery, to the billing and no invoices/bills sent to my house. When I finally got the one and only bill sent to me I paid it the same day. Never again!
This morning we brought our son to get tubes placed in both of his ears by Dr. Tubbs. He is amazing and kind. The staff was great, Shelly was super nice and great person to talk to, when my son was recovering/ waking up. Love the pictures …
I spent 6 days at this hospital and it was the worst hospital experience I’ve ever had. Overall, the care was pretty bad. I am a 68 year old fragile female and had been in a pretty bad car accident and several wounds that I had were never …
Great care staff, but the incompetence of scheduling conflicting appointments without any concern of notifying ahead of time.. pathetic. Also receiving an asinine quantity of split bills for frivolous 10min visits.. what a joke. Impressed they’re doing worse after the buyout in this regard.
The financial department has creative billing practices. Many don’t treat patients as those we are human. North Valley hospital isn’t any better.
Logan Health billing is horrible! No detail whatsoever on bills, mystery charges, double charges. Check your bill carefully! If you contest charges, don’t let it drag out past the due date. Even if it’s their fault that it took so long, …
This is the 2nd time my identity has been compromised, and now also my children’s identities have been compromised through their lack of security of patient data. My primary care physician can never see me or my kids now without an …
I’ve had good and bad so it a hit or miss here…, the new facilities are wonderful..this hospital is really coming together..BUT..but…I’ve encountered doctors here who have saved my husbands life after Polsons mistakes and then some …
This is what you get when corporations take over the medical community. The Government is not supposed to allow monopolies and yet here we are. And I thought Kalispell Regional was bad – I was wrong – welcome to third world health care. If you unfortunately need their services – get your affairs in order.
I was treated great at this place I hadn’t even received my insurance card yet and they still took me and took great care of me and they really expedited my service because I was very ill they were really great good people
Nurses and Doctors are not too bad.
The billing department however, is a nightmare. They were supposed to submit documents to husband’s workman’s comp. Said they filed a certain date. Months go by …
The birth itself was amazing! My labor nurse was with my every step of the way, so encouraging & kind. Personally love Dr. DeHoop. Hes caring, helpful, and always happy. …
The awesome staff here saved my life after a skull fracture. Can’t speak highly enough of the quick minded doctors and the compassionate nurses.
Logan Health, owned by Scion Health, owned by LifePoint Health, owned by Apollo Global Management. A 500+ billion dollar private equity firm. Do you think they care about you or your health? More than profit? No. They don’t.
I was provided with the absolute best care from this hospital. I’m one of those who never go. Each staff member. From triage, to x ray were awesome. Fantastic job to everyone, and I thank you for taking care of me.
My last trip to Logan health was a very sad one.. I had to say goodbye to my best friend and love of my life. The nurses were very on point as to what we needed to make our last hours comfortable. They were caring and compassionate and …
I worked for this facility and they still owe me money. They agreed to pay me a certain amount per hour and then when I started working they paid me $6/ hr less than what our agreement stated and they still haven’t paid me. I have been …
My wife and I truly felt like we got the red carpet treatment. Our little boy was born with down syndrome. From the folks at NICU to the delivery Dr.s to the nurses after he was born. Absolutely top notch. We felt like we were the only …
Wish I could give a negative star rating. Went in because I injured my knee, was placed on a bed in the corner of the hallway with no privacy. Took forever to even get seen. Serious unprofessional service all around. Would rather drive to Missoula or die before I ever use Logan healthcare ever again.
I was put in hospital for 2 days for a surgery that wasn’t done. They put in 2 cathators IVs,leg pressure device,compression socks,2 insulin shots,all just to run up a bill.I ate 1 yogurt, 1 breakfast sandwich in 60 hours,but why 2 insulin …
They should take “care” out of the name of the facility. You are a number and only a number. Among things that have happened (while in pain)…
Appointment cancelled last minute. …
Wonderful team of doctors and medical staff. I had a very successful hip replacement surgery done at the Kalispell hospital. My thanks go to all of the caring people involved.
I’ve had a slough of diet related medical issues recently. Enough to be sent to Seattle Children’s for treatment due to the lack of understanding and communication between doctors at Logan Health. They often change your provider who will …
Terrific place to work. When I got there housing was crazy but HR staffs, specifically the recruiting team did went above and beyond to ensure I have good and reasonable housing. Onboarding staffs were terrific and that went smoothly. …
Logan has transformed this hospital. My daughter has received the best care from all staff. Professional, helpful, knowledgeable, kind staff that goes above and beyond!
Thank you!
I went in for a colonoscopy, and came out SO sick. I aspirated during the procedure and I really got no explanation as to what happened or how to get better, except for using lozenges. I ended up having pneumonia, which I had to read about …
Very disappointed in almost every department at Logan. Between the digestive center and trying to get an appointment at the surgical center, was a joke! Trying to get my results is absolutely horrible! Communication is lacking!
My dad had a double bypass surgery it went fantastic the icu staff did everything they could to facilitate his needs to get well and discharged then they moved him to a standard room on the second floor where he has not been given the …
Beyond the worst hospital I’ve ever been to. I’ve been here multiple instances and each time it doesn’t get any better. They don’t care to check for your needs & are in the stance of getting you out as quickly as they can. They rarely ever …
This hospital has gone downhill unbelievably. Part of this is from people coming from out of state to work at the hospital, they are not Montanans so they bring their bad attitudes with them from where they came from..warning.. The quality …
Brought my husband into the emergency room with his face all swollen, had no idea what it could be. They did very few tests on him they don’t know if it was allergies they didn’t know if it was a sinus infection I had no idea what it was. …
I had a procedure done in the first week of August this year. I was called the day before to be told that my insurance deductible hasn’t been met and how much the procedure will cost. They said they require a deposit down in order to …
This is absolutely the WORST hospital in regards to nurses , dr’s , intelligence , compassion and good care! They are horrible. Their disposition towards to all patients is down grading, they talk down to you they do not show compassion or …
Great hospital full of wonderful people making a difference in our community. Glad we have great healthcare resources in our valley. Makes a big difference when you or a member of your family can stay close to home in an emergency or even just a routine healthcare visit. Thanks for all you do for our community Logan and all your staff.
If all at possible, do not try and receive care from anyone associated with Logan Health. The care might be okay, but the billing department is impossible. After 5 phone calls and LONG hours trying to resolve the problem, Logan Health is …
My son (8 months old) was seen by Logan Health GI clinic. I had a pleasant appointment, but terrible experiences after our appointment. The treatment that the doctor recommended made my son extremely worse. I called them (~8 times over the …
Really wonderful hospital. Wonderful staff, friendly, helpful and quick to assist.
My how things change from a year ago. Now the Logan Health has taken over it’s gone bad pretty darn quick. No longer recommended.
I went in with fever and cough to urgent care. Waited a couple of hours to be put into an exam room. I was just calling my office when the PA came into the room. He very rudely asked me if he needed to come back as I hurriedly ended my call …
The doctors and nurses are Great, the billing not so much. They had my insurance information and billed correctly for months, all of a sudden, I’m receiving bills. They did an update and lost my information; one would think they’d call.
It’s taken me an entire year to write this review. I had my fourth baby at Logan Health. My first three children were delivered in another state, between two different hospitals. No negative experiences. I expected my last baby to be …
I am nearly 72 years old and have never been in a hospital prior to this. I was transferred to Logan with a heart emergency. Five star is not a high enough rating for this hospital, it’s Doctor’s or it’s staff. Should be 100 stars! Every …
My mom was moved here from another hospital so they could do more extensive tests. Dr Baker is a wonderful Dr, caring, patient and takes the time to explain procedures and plans for further treatment. He has been wonderful to both my mom …