The service options at Brevard’s Looking Glass Eye Center will leave you feeling relaxed and renewed. This place has the right lenses, be it … See more
Looking glass is the best ever!! What kind and friendly people!! Doctor Johnson is great!! I have found my forever eye place!! Thankyou all!!!!!!!!!!!!!
Had a very good experience at the Looking Glass Eye Center. Tha doctors and staff were very knowledgeable and put at ease as to what was involved with mt eye care.
Everyone is so nice and very helpful. Looking glass is very detailed when it comes to your eyes and are very thorugh. I would recommend looking glass eye center to anyone.
I am a retired ophthalmologist and recently had my cataracts removed by Dr Daniel Yoder at Looking Glass Eye Center. I could not be more pleased with the doctors, the staff, and the results.
Always enjoy the friendly faces from the ladies at the front to Dr Johnson and his assistants in the back. I’ve always had a great experience here at the office.
Friendly doctors & staff. They take the time to explain things. Eyeglass staff work with you to help you get the glasses you want at a price you can afford. Also hold glasses while you make payments.
All staff…from office folks who greet you, staff that escorts you to pre-doctor exam, examiners to doctors…everyone is friendly, helpful, “up” all to make you feel comfortable.
Dr. Johnson knows his “stuff” and diagnosed my macular hole in my left eye. He always is so pleasant and explains the situation to me. I appreciate that.
Everyone in the Brevard office was friendly and explained everything in an easy to understand professional manner. Only wish the wait ould be shorter. Too long waiting! Also, the appointment verification auto gated system needs help
I only visit them once a year, but it is my opinion that they have an excellent staff and are very organized, thus making your visit as quick as possible without jeopardizing quality
Thorough exam, friendly and efficient staff, to-the-point doctor. And with 2 locations (Brevard and Hendersonville) it was easy to make the appt. work.
My visit at Dr. Williams’ office was both professional and friendly. They had all COVID-19 restrictions in place. The staff was efficient, helpful and cheerful. I look forward to my next visit.
I needed my eye drop prescription refilled. I reached out to the office by phone and within an hour I got a return phone call requesting assistance. Walgreens text me telling me my prescription was available for pickup. Excellent
The staff is very friendly and knowledgeable. It’s always a pleasure to do business with them. I would recommend looking Glass eye Center to anyone needing their services.
Staff are very professional and helpful from start to finish. We especially found Caroline in eyewear to be very helpful in getting our glasses fitted and at the best price with our insurance.
The staff is friendly and professional. Services move along at a good speed. All questions were answered and everything explained to my satisfaction. Would highly recommend to anyone!
Everyone at the office was very kind and professional. They saw me on short notice for an emergency and Dr Cole took great care of me. I was not a patient of this group prior to my visit, but I will be going forward.
From the receptionist, to the check in tech, to the doctor, everyone was friendly, informative, and professional. It all made for a very positive experience.
Dr. Dan Yoder is a fantastic ophthalmologist. He has taken care of my eyes as well as my lady’s for many years and I trust him absolutely. He performed cataract surgery on each of us with marvelous results. I’m 82 and my vision is 20:20 …
Erin started me off with a cheery welcome and then did my initial tests.
My vision has been difficult – probably due to spring allergies. Dr. Williams stuck with me through the difficult exam.
The staff at Looking Glass are friendly and efficient. Wait time was minimal. I had a thorough exam and was in and out in just under an hour. I would recommend them to anyone.
The doctors and staff are very caring and thorough, focused on the patient and never in a hurry. The doctors have excellent credentials. They all get an A+ from me.
Dr. Jonson did a great job with my cataracts surgeries, eye examinations, and has a thorough knowledge of my autoimmune disease (Wegener’s Granulomatosis). I appreciate everything he does. Good place to go if you need an excellent opthamologist.
I had a question for my doctor, phoned it in, and received a timely call back with comprehensive instructions about actions to be taken…including later follow-up instructions. Excellent support….thanks!!!
My cat sliced my eyelid open and due to Covid, I didn’t know what to do. Dr Verm saw the photos of my eyelid, and referred me to Dr. Cole. The office coordinated with TRH and I was able to have my eyelid repaired safely at the hospital. I …
Dr. Cole and his staff are patient oriented and extremely professional. I drive almost 100 miles one way in order to use Looking Glass Eye Center. My confidence in them is without question.
The technician, Abigail was very thorough and knowledgable. Dr. Johnson is the greatest! He spent a lot of time with me and really cares about his patients. He also has a great sense of humor.
PERFECT Experience. Really Could Not Have Asked For Better. EVERYONE was super nice, made my little girl feel COMFORTABLE and took her feelings into consideration and was even answering the questions she had. It’s One Of The Most Warm …
I am a long time Glaucoma patient and in October 2018 I developed an infection in my left eye. Dr. Hank Johnson saw me on an emergency basis and conferred with my ophthalmologist in Florida as to his recommended protocol of several …
The office staff was efficient, professional and courteous. They have been very helpful both in the office and over the phone. Dr. Cole & his team were kind and professional as well and we did not have to wait long to be seen.
I had a surprisingly pleasant experience at Looking Glass Eye Center in Brevard. Everyone I encountered was very pleasant and so professional. All of my (many) questions were patiently answered, and I felt very well cared for.
Dr Johnson is the best. The staff really supports him and I feel safe with their current COVID protocols. My only issue is that there seems to be too many people waiting, perhaps a little less ambitious schedule?
I rated this with five stars because the care provided by Dr. Johnson and his staff is excellent. I was there on Monday and my only concern is that the office was crowded and some of the small waiting areas seemed to hold too many patients in order to sit six feet or more apart.
Dr. Champion has been my doctor for almost 30 years. She diagnosed my glaucoma at its earliest stage and prevented any optic nerve damage. I trust her implicitly.
With a new prescription I purchased glasses but they weren’t quite right. Carolyn, a representative in the glasses section, checked them and recommended a rescan of my eyes by the doctor. Rescan was done (at no additional cost) and …
The service was wonderful. The only negative aspect, as I described to Dr. Johnson, was that I waited an hour and a quarter to see the doctor. I had a 10:45 appt and saw him at a few minutes after noon. Yes, some of that time was with the …
I am a new patient of the clinic. I enjoyed my first visit with Dr. Johnson, definitely a difference in level of clinical service from an ophthalmologist and an optometrist! Dr. Johnson was personable and professional. …
Fabulous ! I was not a patient but had a potential issue and they got me in the same day . Very positive experience with the Dr and entire staff. Would highly recommend.
Dr Johnson is wonderful. Extremely competent. Listens and explains.
Wait times can sometimes be a bit daunting. particularly during this covid crisis. To many people waiting to be seen in a limited waiting area for to much time.
I have been going to Looking Glass for 6 years now and always feel like my exams are very thorough. The staff is friendly and professional and seem to be highly trained. I was told the examining rooms are immediately sterilized after every use and everyone must wear masks in response to COVID. What more can you ask for?
I’m very pleased with the services I received.
Very knowledgeable and courteous and so efficiently operated by the most highly polite staff. I live quite a distance from the facility at this point in time, but I can honestly say it’s worth the trip to get the BEST care.
I recommend going here instead of any other place for glasses. Dr.Cole is awesome takes time to explain things you need to know. The staff very polite and respectful. Just an awesome place to go for your eye exams.
The staff at Looking Glass are very kind and professional. Dr. Champion knows her stuff and really pays attention to detail! I would highly recommend Dr. Champion and her team to any patients, like me, that are hard to fit for contacts.
Had my first eye done for Cataract surgery, didn’t really know what to expect but a very pleasant experience. The staff at Trans hospital were great and Dr Johnson was great. If you need it done Looking Glass is the place to go!!!
Dr. Hank Johnson is an excellent and personable doctor. I trust him completely with my family’s eye care. I highly recommend cataract surgery to anyone who is a candidate. It’s amazing how much better I can see!
I had an appointment to measure my eye prior to cataract surgery. I was called back within minutes of my arrival. Melissa was friendly and efficient. She carefully reviewed my records and explained what I needed to know and do before surgery. She patiently answered all my questions.
From my first phone encounter while making an appointment to my checking out after my eye exam, the staff and Dr. Johnson were all amazingly professional and personable. I would recommend Looking Glass Eye Center without reservation and …
Placed glasses on the bed a few minutes later sat down to put on shoes heard the glasses crunch. Took them to looking glass to see what could be done much to my surprise they got new frames just like mine and put my lens in them at no charge I was only there about 10 mins. How can you beat that kind of service?
I so appreciated the care and expertise of Amber, one of technicians as she was thorough, pleasant and reassuring during all of the testing. Also, the expertise of Dr. Cole was evident and as I am preparing for eye surgery, put my mind to rest. Thank you for your excellent service!
No waiting time at all. Very professional and thorough. The assistant that met with me to gather preliminary information (her name was Lauren) prior to the doctor coming in, was amazing in the way that she explained everything she was …
Long wait for appointment is the only negative. Would be a 5 STAR otherwise. Staff friendly, professional, efficient. Did not have to wait for any part of the appointment.
I love the staff and Dr. Hank Johnson @ Looking Glass Eye Center. They are very professional in what they do, their office runs smoothly and on time & they are courteous and personable!!! I tell anyone who needs eye care about them. They are the real deal! 2 enthusiastic thumbs up! 5 Gold Stars!!! They are THE BEST!🙌🏼👏🏼😎🥰 …
I recently moved my eye care from Arden to Looking Glass Eye Center. The staff is AWESOME and caring, and Dr. Champion, who has been my eye doctor for years at the place in Arden is always great. Unlike other places, she and the technicians …
Good reception in arriving, timely manor in seeing Dr.
Dr Cole explains eye status no rushing.
All around good service as well as technicians doing field of vision test.
I was pleased with the whole experience. They have a system that works like clockwork. The staff was very efficient and knowledgeable and moves you through the process effortlessly. Dr. Johnson was wonderful and really put me at ease about …
Dr. Johnson and his staff are OUTSTANDING!! They are very kind and caring and VERY professional. Dr. Johnson is a perfectionist when it comes to his performance. His attention to detail is above reproach. His staff is very responsive to one’s needs.
Your call and reminder system is not the best. I got a reminder call more than a month before my appointment. I did not receive any reminders after that. A reminder the week before would be appropriate.
Everyone, was knowledgable, professional and helpful throughout the entire process. I will be going back and definitely do recommend the center to others!
We shared some recent personal health issues and Dr. Johnson and his assistants were very supportive and understanding. He explained some of the issues we are having in ways we could understand. THANK YOU!
I have been going to Looking Glass Eye Center for many years. I had surgery on my eyes when I was very young and have not missed an annual exam in 45 years. During my last visit to Looking Glass I especially noticed the cheerfulness, …
First time visiting Lookinglass Eyecare for my husband and myself. Everyone was friendly and professional. Didn’t have to wait long. Amber was my tech and very thorough and pleasant. Dr Scott Cole was great and explained everything and answered questions throughly. There was no pressure. The office is very nice.
Very friendly, knowledgeable and experienced. I would recommend 100%. I have used Looking Glass since I moved to Brevard in 2002, Dr. Johnson just performed cataract surgery on one eye and the next eye surgery is next week. He is topnotch.
The staff were great with my children (5 and 8), that had never had been to the eye doctor before. They took the time to explain everything to them and answer all of their questions (about how all of the machines worked), and worked to …
Lovely staff. First time to visit this (Brevard) location and was delighted to find it’s as friendly and comfortable as the other location. That makes any discomfort from a needle in the eye way more bearable. Of course Dr Yoder is simply wonderful. 👍🏻 …
I have been coming here for my eye exams whenever I’ve lived in the area, dating back to 1996. Only once in all these years was I dissatisfied with the care I received. In that instance, another provider within the practice fixed the problem and I’ve had no problems since.
Everyone was friendly and courteous. They gave me wonderful care and attention and explained what was going on. Dr. Cole was professional and made the eye exam very easy for a patient who doesn’t like anyone doing things to their eyes. A great practice and staff.
My experiences for years at Looking Glass Eye Center have always been
thorough, professional, and provided time to answer my concerns. I recommend their staff and services highly. Judy Baghose
Haven’t been to a eye doctor in thirty plus years. Professional staff, excellent Doctors, in and out within 2 hours which included buying glasses, fitting, etc. The people who do the glasses part where also great. I felt a lot better about my eye sight when I left the place.
I found the staff and Dr. Yoder to be friendly, professional and fully available to answer my questions. I have always had a great experience on every visit. They are prompt and professional.
I’ve seen Dr Williams for annual eye exams for several years. He’s always very thorough & I have complete confidence in him. At Dr Williams recommendation I recently had minor laser surgery by Dr Yoder who was also very professional & did …
An overall great experience. The doctor even adjusted my prescription by providing prismatic lenses, accounting for slight double vision due to weaker eyes. My vision has never been better and I don’t have to strain anymore to see clearly. …
Looking Glass team provides great service. I don’t wait long for my appointment, each step is managed well, my questions are answered, and check out is quick.
Fantastic doctors, and staff! They are always considerate of your needs, and concerns. I’ve never left without questions answered. I highly recommend them for all of your eye care needs.
I have had the worst experience with Looking Glass and Dr. Cole. I went for an annual eye check up and needed a small correction. I inquired about contact lenses and the tech went thru taking them in and out. I was then numbed and dilated. …
Recommended by a friend. I had an acute problem requiring an ophthalmologist. Called and got a same day appointment. Dr. Yoder was and those who assisted him, were professional, thorough, explained procedures and results very well, and …
Everyone was very professional. Angie was very patient testing my eyes.. Dr. Johnson was very thorough with his examination of my eyes. I will have another appointment to have reading glasses and to see which prisms will work best for me.
The LGEC folk were good at taking me by the hand through the exam process, being efficient yet with good care. I left feeling satisfied, but also wondering why the clerical staff was talking about Bruno. (See the movie Encanto for the …
I was in for an eye procedure operation with Dr Cole. Dr. Cole and his surgery team found a deviation in my trachea and decided to postpone my surgery until I consulted with my primary care physician. This action exhibits the staff at The …
I am a new patient who had an urgent need to see a doctor because of an eye problem. The staff was very friendly and able to work me in the same day I called. I saw Dr. Cole who was very professional, but attentive. I felt he really …
Looking Glass has served me and my children for many years and always provides amazing service. I’m grateful for all the care and attention they place on making us feel solid about our eye care. Can’t imagine going anywhere else.
I have always received excellent service at Looking Glass Eye Center in Brevard, NC – no or short wait time, clear explanations for the tests being performed, clear answers to all questions.
I find all the staff at Looking Glass very accommodating and professional. That includes everyone from the front desk to the optical technicians and the eye doctor himself. I used the optical store on my last visit and so far they have been very helpful in finding me the frame type and lenses I need.
Dr. Champion and Dr. Johnson and others have spent a great deal of time with me trying to resolve my eye and vision issues. They continue to seek solutions and I am very appreciative.
I went in for a cataract pre-op appointment. Melissa was the assistant who first saw me. I was very impressed with the way she treated me – carefully explaining her tests and then giving a very comprehensive explanation of what I should …
Excellent experience. Pleasant staff with complete exam. Dr Johnson is carring and concerned; took time to listen to my questions and offered sugestions.
Everyone is friendly and professional. Dr. Johnson is very kind and thorough. Be aware they have a 15 minute grace time or they cancel appointment and reschedule.
Everything was great except the long wait ( over 30 minutes ) once I was brought to the examining room to wait for the doctor. Since I was apparently the first patient of the day ( when I arrived for my appointment at 8:15 am there were no …
Excellent service! They took me in before my appointment time and I was seen by a Certified Ophthalmic who was very through in her assessment. She offered me options for my contacts. Then they dilated my eyes and I was seen by Dr. …
Petra was very friendly and answered all my questions. Wait time was acceptable. And Angel in the optical center was helpful in making sure I saw all my options and made the right decision.
Excellent service getting 2 new pairs of glasses with prescription from prior out of state doctor. Then became patient with recent eye problem and staff and doctor were excellent.
Excellent Care, and Dr. Cole,s surgery skills provided to be what I was told by several people. He has a wonderful bedside manner. I am very happy with my surgery.
Looking glass crew is absolutely wonderful. They answer all my questions and concerns. They are very prompt. I recommend Looking Glass Eye Center very highly.
Great overall experience. Pleasant, friendly staff. Very professional providers. We’re new to the area and to this practice and we were not disappointed. A++
As a recent resident, I walked in as a new patient with what seemed to be a potentially bad situation. They took me right in and checked to make sure nothing serious was going on. Everyone was courteous and helpful.
Great experience! Staff was very friendly and professional, Dr. Cole took enough time to talk me through the findings, wait time was negligible! Very happy.
Doctor Williams and his staff were very thorough and courteous during my annual exam… and very patient with me in helping me find the right contacts to work for me.
I was very impressed with the service. Just forgot to get the brake-down of the bill for my glasses I always keep a record of the charges . Can you please e mail me the Bill please . Thank you and God blessings
Elisabeth.lehotsky @ gmail. com
Dr. Johnson was the only Doctor in the office yesterday. We waited a little longer, but it was worth it. He spent all the time in the world with me. I really appreciated it. Molly
Dr. Johnson and his team are very professional and also nice. The wait times were very short and the procedure was well explained and successful. I highly recommend them. Thanks, Jim
The staff is so friendly at looking glass from beginning to check out. I always have great a great experience there. Everyone is so knowledgeable. I would absolutely send anyone there. & Dr Champion is AWESOME!
Everyone was pleasant and helpful. The one question was a computer issue that was the insurance company problem. Having been in exam rooms with patients who have had the same problem and hearing their angst, I am empathetic. While everyone …
First rate all the way. Great staff. Very friendly and helpful. I am getting eye injection every month. I can barely feel the injection. Very good and relaxed technique.
The appointment was on time so I did not have to wait. Dr. Champion was friendly and completed exam expediently.
Looking glass has a patient portal now and I was able to get more detail of results.
Appointment time was promptly kept. Has a very efficient and adequate staff. Has the latest and up to date equipment to perform a thorough eye exam. Dr’s are very aware of the latest in advancements in eye care to keep the patient informed of over the horizon treatments.
My husband and I recently re-located to Brevard, and had been very satisfied with our eye health provider in Colorado. We have been pleasantly surprised at the efficiency and professionalism of Looking Glass Eye Center. The staff are …
When I first picked up my new glasses, I was concerned that something wasn’t right. Sure enough, they had gotten the wrong prescription in my bifocal portion. We discussed it, they were very understanding and considerate and got it …
Very professional. So very helpful and super friendly. I have bad knees and they took their time with me. Never felt like I was getting the bum’s rush! Had a problem 2 years ago when I got bifocals instead of trifocals. This will be cleared …
Went yesterday for my first visit here. From the time I walked in the door until check out everyone I encountered was friendly and professional. Front desk check in smooth…..short wait……..Lorinda came and got me for a brief …
Safety precautions were in place and inforced along with timely exam and service from all employees.
Doctor very friendly, knowledgeable, solicitous of patient’s questions.
Great staff and Dr. would recommend to any who are looking for eye Doctors and glasses.
Consistently professional, caring, and timely care from people who are nice to be around, too.
Always highly professional and pleasant. A superb practice.
Friendly staff, never have to wait long periods of time
As always, I was dealt with in a professional manner and felt safe during these COVID times.
Please note it was not Randy Conway at the appointment. It was Mary Lynn Conway.
The ophthalmology services are great. The optometry services are very pricey!
Excellent service, nice selection of eye glasses.
This was my husband’s visit but I go here too. This is a wonderful place and We high recommend them!
Super friendly service, very quick, job well done. A very enjoyable overall experience.
Excellence. Altogether thorough and professional above and beyond. And all efforts made for our covid safety.
Polite staff. Very helpful about telling me times when it was less busy. Let me wait in car and promptly called me.
extremely professional eye exam. knowledgeable and courteous staff. I would highly recommend.
A very positive experience! Wonderful, caring, staff. Already referred 2 friends
Very professional and caring.
Friendly & professional! They take great care of me and my vision needs.
Dr Champion is aptly named. She did a fantastic job and explained everthingin complete detail
Good attention to distancing and cleaning; prompt; great doctor; glasses made quickly
Great customer service!
I highly recommend them. They have always provided exceptional service.
Dr. Patricia Champion is wonderful. She is one of the best eye Doctor out there…..
There was no long wait, staff was friendly and competent and I recommended Dr Yoder to my husband!
I ALWAYS LOOK FORWARD TO MY YEARLY EYE EXAM AT
LOOKING GLASS EYE CENTER WITH DR. JOHNSON. HE IS
SUCH A DELIGHTFUL PERSON. ALWAYS SMILING. SUCH A …
More timely than previous visits. Friendly and thorough people providing services.
Staff is pleasant and efficient. In spite of a long wait, they were relaxed and attentive.
Excellent from desk to Doctor!
Quick and very professional service. I was very pleased. Good job!
Dr. Johnson is very efficient and a very thorough and nice Dr. Highly recommend Looking Glass. Karen Wolf
Very professional and excellent service. Explained technical issues in laymen’s terms.
Dr Johnson is a wonderful and caring doctor, very kind and friendly staff
There was very little waiting and the process was well done. All my questions were answered.
Everyone at Looking Glass is exceptional. Dr. Johnson is the best
Fantastic service, competent staff. I never mind going to the eye doctor! Thanks for quality service.
My experience at Looking Glass Eye Center was excellent in every way. I highly recommend this practice.
All staff members at Looking Glass Eye Center are friendly, courteous, efficient, competent, and professional in all their interactions with clients.
The staff were all very helpful and friendly. Dr. Williams was nice and thorough.
Dr Johnson is wonderful .He really takes the time you need and is very knowledgeable .The staff is always very kind .
Dr johnson and his crew rock. Very professional, They know eyes. Bonus round, wearing Christmas bling, this week how cool is that!
Looking Glass Eye Center staff is always professional, friendly and helpful. I would definitely recommend them.
I see why Looking Glass Eye Center is seen as the top optical center in
sight. Great place.
JM
Dr Cole does a good job. Thorough. Optical shop also a pleasure to work with.
They are an amazing practice. The doctors and the technicians are the best. I give them 5+ stars!
the doctor did an excellent job of checking my eyes and made me feel that he knew exactly what to do
Doctor Johnson and Mary and all the other employees are so nice and caring. I would recommend anyone to go there.
Dr. Cole and Nurse Mary were excellent, took very good care of me during the entire procedure.
Very competent staff. Be nice to cut down the waiting time but very happy with the service.
Always happy to go there, always very good and friendly. My questions are always answered. Feel very confident with all the services.
Looking Glass Eye is a great place, very efficient, and very thorough. Everyone I encountered was friendly and kind.
Fast in getting a same day appointment for debris in my eye. Courteous and caring. Thanks doc!
I’ve been going there for years. No complaints so far.
Only problem is that I can’t access the online portal.
Great place! Dr. Johnson is the best! Glad to see my old co-workers!! You’re all awesome!
Pretty much perfect from start to finish.
Dr Johnson is the best! Great experience with my cataract surgery- and he’s a nice guy too!
Looking glass is the best ever!! What kind and friendly people!! Doctor Johnson is great!! I have found my forever eye place!! Thankyou all!!!!!!!!!!!!!
Had a very good experience at the Looking Glass Eye Center. Tha doctors and staff were very knowledgeable and put at ease as to what was involved with mt eye care.
Always pleasant and professional. Safe, laid back atmosphere along with Fantastic Doctors.
Very professional, excellent staff.Such a welcoming medical office with superb doctors.
We had a wonderful experience with Dr. Champion and felt that she did an excellent, thorough exam on us!
Friendly and professional staff. These people know what they are doing and how to run an excellent practice. Both locations are a joy to work with.
I have lived in Brevard all my life and have been going here for years. They always take good care of you and all the girls there are so sweet!
The Looking Glass Eye Center team is always efficient and polite. I appreciate them and the consideration they give to the customers.
Everyone is so nice and very helpful. Looking glass is very detailed when it comes to your eyes and are very thorugh. I would recommend looking glass eye center to anyone.
Repair of my Maui Jim sunglasses sent to the factory and returned in less than a week for only $9.00. Outstanding product and service all around
Everyone was so friendly and kind. I’ve been a patient of Dr Champion’s for several years, so of course I love her! 😊 …
I’m very satisfied with results of my recent cataract surgery and highly recommend ophthalmologist Dr. Johnson at Looking Glass Eye Center.
I thought I had insulation in my eye and the doctor saw me immediately. Very satisfied with the service.
It was my first visit and everyone was very professional, knowledgeable, and courteous.
I thought that cataract surgery would be a terrible experience. It was not. No pain whatsoever and a very caring group of medical professionals.
My nurse – Karen Cox – was absolutely awesome and she made me feel really special. Many thanks for a seamless, painless and comfortable experience
I am a retired ophthalmologist and recently had my cataracts removed by Dr Daniel Yoder at Looking Glass Eye Center. I could not be more pleased with the doctors, the staff, and the results.
Thank you Dr. Johnson and the LGEC Team for many years of hard work, dedication, professionalism, kindness and care!
Everyone was friendly and professional. Dr Johnson is very competent, thorough, and knowledgable.
Great rapport with my doctor. Always easy to work with and great staff
Great staff and doctors! Hard to find both nowadays. Don’t feel rushed during appointment and he listens to what you say.
Professional attention. Patience in revising a prescription.
Very efficient and knowledgeable staff. The whole operation runs very smoothly
Always enjoy the friendly faces from the ladies at the front to Dr Johnson and his assistants in the back. I’ve always had a great experience here at the office.
Friendly doctors & staff. They take the time to explain things. Eyeglass staff work with you to help you get the glasses you want at a price you can afford. Also hold glasses while you make payments.
Excellent experience – timely and thorough!
The people who work there are nice, and helpful. They get you in pretty quickly and they have pretty good discounts on glasses and your appointment.
Wouldn’t choose to go anywhere else but with Dr. Champion! The Best!
All staff…from office folks who greet you, staff that escorts you to pre-doctor exam, examiners to doctors…everyone is friendly, helpful, “up” all to make you feel comfortable.
Love the staff, very friendly. Always take good care of me and make me feel comfortable!!!
The girl who did the first part of the exam was absolutely wonderful. She was so personable and really listened to me. She was just great.
Dr. Johnson knows his “stuff” and diagnosed my macular hole in my left eye. He always is so pleasant and explains the situation to me. I appreciate that.
I I love all the staff at Looking Glass in Brevard. Helpful, kind and personable .Dr Johnson is fabulous. Highly recommend
Everyone in the Brevard office was friendly and explained everything in an easy to understand professional manner. Only wish the wait ould be shorter. Too long waiting! Also, the appointment verification auto gated system needs help
I only visit them once a year, but it is my opinion that they have an excellent staff and are very organized, thus making your visit as quick as possible without jeopardizing quality
Prompt and professional service from an outstanding provider.
Thorough exam, friendly and efficient staff, to-the-point doctor. And with 2 locations (Brevard and Hendersonville) it was easy to make the appt. work.
Staff was very courteous and professional.
No wasted time. they take any questions. Courteous.
Super friendly staff. Doctor Hank Johnson and his “team” rocks!!! Super upbeat and efficient. Very grateful.
always friendly, ready to help, go above & beyond
The staff are very attentive and I am always very happy with the service I receive. I enjoy being Dr Johnson’s patient.
Dr’s and staff are very nice. They took the time to answer my questions without making me feel rushed
My visit at Dr. Williams’ office was both professional and friendly. They had all COVID-19 restrictions in place. The staff was efficient, helpful and cheerful. I look forward to my next visit.
I needed my eye drop prescription refilled. I reached out to the office by phone and within an hour I got a return phone call requesting assistance. Walgreens text me telling me my prescription was available for pickup. Excellent
Well Staffed and Professional. They have been looking after our eyecare for over 20 years.
Pretty early appointment this time and everyone was happy and nice. Got my questions answered and future appointments made as I checked out.
The staff is very friendly and knowledgeable. It’s always a pleasure to do business with them. I would recommend looking Glass eye Center to anyone needing their services.
Courteous, friendly, always concerned about the patient
Staff are very professional and helpful from start to finish. We especially found Caroline in eyewear to be very helpful in getting our glasses fitted and at the best price with our insurance.
The staff at the eye center is great. The ladies that do frames and glasses are amazing. Always telling the truth on how you look. I like that
The staff is friendly and professional. Services move along at a good speed. All questions were answered and everything explained to my satisfaction. Would highly recommend to anyone!
Everyone at the office was very kind and professional. They saw me on short notice for an emergency and Dr Cole took great care of me. I was not a patient of this group prior to my visit, but I will be going forward.
From the receptionist, to the check in tech, to the doctor, everyone was friendly, informative, and professional. It all made for a very positive experience.
Very caring and professional care from technicians and Dr. Johnson.
Dr. Johnson is a jewel. We love him and it doesn’t hurt that he’s a Clemson fan.
As a walk-in patient with an emergency, I was treated very courteously and quickly. Treatment completely took care of the problem—much appreciated.
Dr. Dan Yoder is a fantastic ophthalmologist. He has taken care of my eyes as well as my lady’s for many years and I trust him absolutely. He performed cataract surgery on each of us with marvelous results. I’m 82 and my vision is 20:20 …
Great Visit. Staff were efficient and friendly. Would strongly recommend.
Erin started me off with a cheery welcome and then did my initial tests.
My vision has been difficult – probably due to spring allergies. Dr. Williams stuck with me through the difficult exam.
The staff at Looking Glass are friendly and efficient. Wait time was minimal. I had a thorough exam and was in and out in just under an hour. I would recommend them to anyone.
The doctors and staff are very caring and thorough, focused on the patient and never in a hurry. The doctors have excellent credentials. They all get an A+ from me.
Dr. Jonson did a great job with my cataracts surgeries, eye examinations, and has a thorough knowledge of my autoimmune disease (Wegener’s Granulomatosis). I appreciate everything he does. Good place to go if you need an excellent opthamologist.
I had a question for my doctor, phoned it in, and received a timely call back with comprehensive instructions about actions to be taken…including later follow-up instructions. Excellent support….thanks!!!
My cat sliced my eyelid open and due to Covid, I didn’t know what to do. Dr Verm saw the photos of my eyelid, and referred me to Dr. Cole. The office coordinated with TRH and I was able to have my eyelid repaired safely at the hospital. I …
Dr. Cole and his staff are patient oriented and extremely professional. I drive almost 100 miles one way in order to use Looking Glass Eye Center. My confidence in them is without question.
Prompt and efficient and knowledgeable! Great place?
I have always felt confident with the care I have received there. The staff seems very well trained and professional.
The technician, Abigail was very thorough and knowledgable. Dr. Johnson is the greatest! He spent a lot of time with me and really cares about his patients. He also has a great sense of humor.
PERFECT Experience. Really Could Not Have Asked For Better. EVERYONE was super nice, made my little girl feel COMFORTABLE and took her feelings into consideration and was even answering the questions she had. It’s One Of The Most Warm …
I am a long time Glaucoma patient and in October 2018 I developed an infection in my left eye. Dr. Hank Johnson saw me on an emergency basis and conferred with my ophthalmologist in Florida as to his recommended protocol of several …
The office staff was efficient, professional and courteous. They have been very helpful both in the office and over the phone. Dr. Cole & his team were kind and professional as well and we did not have to wait long to be seen.
Superb professional care for macular degeneration. Dr Merrill
Posted January, 2023
I had a surprisingly pleasant experience at Looking Glass Eye Center in Brevard. Everyone I encountered was very pleasant and so professional. All of my (many) questions were patiently answered, and I felt very well cared for.
Dr Johnson is the best. The staff really supports him and I feel safe with their current COVID protocols. My only issue is that there seems to be too many people waiting, perhaps a little less ambitious schedule?
Hank Johnson and staff all 5 stars!
1st class folks.
I rated this with five stars because the care provided by Dr. Johnson and his staff is excellent. I was there on Monday and my only concern is that the office was crowded and some of the small waiting areas seemed to hold too many patients in order to sit six feet or more apart.
Professional, thorough, personable, knowledgeable. Dr. Johnson was very thoughtful and aware and in touch with my idiosyncrasies.
Dr. Champion has been my doctor for almost 30 years. She diagnosed my glaucoma at its earliest stage and prevented any optic nerve damage. I trust her implicitly.
With a new prescription I purchased glasses but they weren’t quite right. Carolyn, a representative in the glasses section, checked them and recommended a rescan of my eyes by the doctor. Rescan was done (at no additional cost) and …
The service was wonderful. The only negative aspect, as I described to Dr. Johnson, was that I waited an hour and a quarter to see the doctor. I had a 10:45 appt and saw him at a few minutes after noon. Yes, some of that time was with the …
I am a new patient of the clinic. I enjoyed my first visit with Dr. Johnson, definitely a difference in level of clinical service from an ophthalmologist and an optometrist! Dr. Johnson was personable and professional. …
An excellent and very thorough eye exam. I would not want to use anyone else. Technician was extremely pleasant.
Fabulous ! I was not a patient but had a potential issue and they got me in the same day . Very positive experience with the Dr and entire staff. Would highly recommend.
Everyone was very helpful, professional, and efficient.
Dr Johnson is wonderful. Extremely competent. Listens and explains.
Wait times can sometimes be a bit daunting. particularly during this covid crisis. To many people waiting to be seen in a limited waiting area for to much time.
Dr. Champion is thorough, efficient and staff all friendly!
Great docs nurses and staff. Would love to be able to leave a voicemail after 5.
Dr. Cole and his support staff are all wonderful. I’m so pleased with my surgery experience. I’m recommending him to friends and family!
I have been going to Looking Glass for 6 years now and always feel like my exams are very thorough. The staff is friendly and professional and seem to be highly trained. I was told the examining rooms are immediately sterilized after every use and everyone must wear masks in response to COVID. What more can you ask for?
I’m very pleased with the services I received.
Very knowledgeable and courteous and so efficiently operated by the most highly polite staff. I live quite a distance from the facility at this point in time, but I can honestly say it’s worth the trip to get the BEST care.
I recommend going here instead of any other place for glasses. Dr.Cole is awesome takes time to explain things you need to know. The staff very polite and respectful. Just an awesome place to go for your eye exams.
The staff at Looking Glass are very kind and professional. Dr. Champion knows her stuff and really pays attention to detail! I would highly recommend Dr. Champion and her team to any patients, like me, that are hard to fit for contacts.
Had my first eye done for Cataract surgery, didn’t really know what to expect but a very pleasant experience. The staff at Trans hospital were great and Dr Johnson was great. If you need it done Looking Glass is the place to go!!!
Dr. Hank Johnson is an excellent and personable doctor. I trust him completely with my family’s eye care. I highly recommend cataract surgery to anyone who is a candidate. It’s amazing how much better I can see!
I had an appointment to measure my eye prior to cataract surgery. I was called back within minutes of my arrival. Melissa was friendly and efficient. She carefully reviewed my records and explained what I needed to know and do before surgery. She patiently answered all my questions.
From my first phone encounter while making an appointment to my checking out after my eye exam, the staff and Dr. Johnson were all amazingly professional and personable. I would recommend Looking Glass Eye Center without reservation and …
Placed glasses on the bed a few minutes later sat down to put on shoes heard the glasses crunch. Took them to looking glass to see what could be done much to my surprise they got new frames just like mine and put my lens in them at no charge I was only there about 10 mins. How can you beat that kind of service?
Staff at Looking Glass Eye Care provided prompt, courteous response to providing me a copy of eye Rx.
I so appreciated the care and expertise of Amber, one of technicians as she was thorough, pleasant and reassuring during all of the testing. Also, the expertise of Dr. Cole was evident and as I am preparing for eye surgery, put my mind to rest. Thank you for your excellent service!
No waiting time at all. Very professional and thorough. The assistant that met with me to gather preliminary information (her name was Lauren) prior to the doctor coming in, was amazing in the way that she explained everything she was …
Long wait for appointment is the only negative. Would be a 5 STAR otherwise. Staff friendly, professional, efficient. Did not have to wait for any part of the appointment.
I love the staff and Dr. Hank Johnson @ Looking Glass Eye Center. They are very professional in what they do, their office runs smoothly and on time & they are courteous and personable!!! I tell anyone who needs eye care about them. They are the real deal! 2 enthusiastic thumbs up! 5 Gold Stars!!! They are THE BEST!🙌🏼👏🏼😎🥰 …
Topnotch surgeon and support staff at office and surgical suite.
Professional and friendly staff. Liked the Doctor.
Knowledgable, kind and friendly staff. My first cataract surgery went well and the staff at the hospital were outstanding.
I recently moved my eye care from Arden to Looking Glass Eye Center. The staff is AWESOME and caring, and Dr. Champion, who has been my eye doctor for years at the place in Arden is always great. Unlike other places, she and the technicians …
Been there a few times now, and have always been happy with the service.
Timing was very good,check in was easy and efficient. Short wait before going back for eye check.
Very friendly and professional with the eye exam …
Good reception in arriving, timely manor in seeing Dr.
Dr Cole explains eye status no rushing.
All around good service as well as technicians doing field of vision test.
I was pleased with the whole experience. They have a system that works like clockwork. The staff was very efficient and knowledgeable and moves you through the process effortlessly. Dr. Johnson was wonderful and really put me at ease about …
Dr. Johnson and his staff are OUTSTANDING!! They are very kind and caring and VERY professional. Dr. Johnson is a perfectionist when it comes to his performance. His attention to detail is above reproach. His staff is very responsive to one’s needs.
I’m so glad I found this office and Dr. Johnson! The staff is very friendly
and efficient. Dr. Johnson is AWESOME !! He is very personable and caring.
Your call and reminder system is not the best. I got a reminder call more than a month before my appointment. I did not receive any reminders after that. A reminder the week before would be appropriate.
Efficient, responsive, and sufficient doctors and staff to work unanticipated patient issues into their appointment schedules.
Everyone, was knowledgable, professional and helpful throughout the entire process. I will be going back and definitely do recommend the center to others!
We shared some recent personal health issues and Dr. Johnson and his assistants were very supportive and understanding. He explained some of the issues we are having in ways we could understand. THANK YOU!
I have been going to Looking Glass Eye Center for many years. I had surgery on my eyes when I was very young and have not missed an annual exam in 45 years. During my last visit to Looking Glass I especially noticed the cheerfulness, …
First time visiting Lookinglass Eyecare for my husband and myself. Everyone was friendly and professional. Didn’t have to wait long. Amber was my tech and very thorough and pleasant. Dr Scott Cole was great and explained everything and answered questions throughly. There was no pressure. The office is very nice.
Very friendly, knowledgeable and experienced. I would recommend 100%. I have used Looking Glass since I moved to Brevard in 2002, Dr. Johnson just performed cataract surgery on one eye and the next eye surgery is next week. He is topnotch.
Great Doctors great staff!!! Dr. Yoder literally saved my sight. Highly recommend Looking Glass Eye Center!
Dr. Johnson and staff are professional and prompt and an added bonus particularly nice,
The staff were great with my children (5 and 8), that had never had been to the eye doctor before. They took the time to explain everything to them and answer all of their questions (about how all of the machines worked), and worked to …
I feel confident I am getting the best care from Dr. Johnson.
Dr Champion is great wouldn’t even consider going anywhere else…
Lovely staff. First time to visit this (Brevard) location and was delighted to find it’s as friendly and comfortable as the other location. That makes any discomfort from a needle in the eye way more bearable. Of course Dr Yoder is simply wonderful. 👍🏻 …
I have been coming here for my eye exams whenever I’ve lived in the area, dating back to 1996. Only once in all these years was I dissatisfied with the care I received. In that instance, another provider within the practice fixed the problem and I’ve had no problems since.
Everyone was friendly and courteous. They gave me wonderful care and attention and explained what was going on. Dr. Cole was professional and made the eye exam very easy for a patient who doesn’t like anyone doing things to their eyes. A great practice and staff.
All of the employees were pleasant and helpful and Dr Johnson is thorough kind and a wonderful Dr.
My experiences for years at Looking Glass Eye Center have always been
thorough, professional, and provided time to answer my concerns. I recommend their staff and services highly. Judy Baghose
Haven’t been to a eye doctor in thirty plus years. Professional staff, excellent Doctors, in and out within 2 hours which included buying glasses, fitting, etc. The people who do the glasses part where also great. I felt a lot better about my eye sight when I left the place.
I found the staff and Dr. Yoder to be friendly, professional and fully available to answer my questions. I have always had a great experience on every visit. They are prompt and professional.
I’ve seen Dr Williams for annual eye exams for several years. He’s always very thorough & I have complete confidence in him. At Dr Williams recommendation I recently had minor laser surgery by Dr Yoder who was also very professional & did …
Dr. Johnson is through and communicates well. Best in town!
An overall great experience. The doctor even adjusted my prescription by providing prismatic lenses, accounting for slight double vision due to weaker eyes. My vision has never been better and I don’t have to strain anymore to see clearly. …
Everybody here is truly friendly and happy to be around! Thank you for a fun exam!!
Courteous staff. Appointments on time. Dr Johnson is very professional and informative. Best health care relationship we’ve ever had. Top shelf.
Looking Glass team provides great service. I don’t wait long for my appointment, each step is managed well, my questions are answered, and check out is quick.
Fantastic doctors, and staff! They are always considerate of your needs, and concerns. I’ve never left without questions answered. I highly recommend them for all of your eye care needs.
I can’t say enough good things about Looking Glass. Their service and response time are excellent. And the doctors are unsurpassed!
I have had the worst experience with Looking Glass and Dr. Cole. I went for an annual eye check up and needed a small correction. I inquired about contact lenses and the tech went thru taking them in and out. I was then numbed and dilated. …
Recommended by a friend. I had an acute problem requiring an ophthalmologist. Called and got a same day appointment. Dr. Yoder was and those who assisted him, were professional, thorough, explained procedures and results very well, and …
Everyone was very professional. Angie was very patient testing my eyes.. Dr. Johnson was very thorough with his examination of my eyes. I will have another appointment to have reading glasses and to see which prisms will work best for me.
The LGEC folk were good at taking me by the hand through the exam process, being efficient yet with good care. I left feeling satisfied, but also wondering why the clerical staff was talking about Bruno. (See the movie Encanto for the …
I was in for an eye procedure operation with Dr Cole. Dr. Cole and his surgery team found a deviation in my trachea and decided to postpone my surgery until I consulted with my primary care physician. This action exhibits the staff at The …
I was very happy with the professional service I received from here. The staff was very friendly and attentive.
Assistant needs to be aware of patients who have cognitive issues. My husband was not following her directions!
Best care! I went in to cataract surgery terrified, came out giggling & relaxed.
I am a new patient who had an urgent need to see a doctor because of an eye problem. The staff was very friendly and able to work me in the same day I called. I saw Dr. Cole who was very professional, but attentive. I felt he really …
It was very clean and the staff was professional. Dr. Johnson was wonderful.
Looking Glass has served me and my children for many years and always provides amazing service. I’m grateful for all the care and attention they place on making us feel solid about our eye care. Can’t imagine going anywhere else.
I have always received excellent service at Looking Glass Eye Center in Brevard, NC – no or short wait time, clear explanations for the tests being performed, clear answers to all questions.
Excellent staff, Lorinda was top notch tech and Dr Champion left no stone unturned in evaluating my eyes!
Great staff and good care. Feel like I’m in good hands with Dr Johnson and his crew.
I find all the staff at Looking Glass very accommodating and professional. That includes everyone from the front desk to the optical technicians and the eye doctor himself. I used the optical store on my last visit and so far they have been very helpful in finding me the frame type and lenses I need.
All of the staff were so kindly and explained things very well. Thank you Dr. Champion and team!!!
Dr Champion and all staff I dealt with were friendly and professional. Appreciate them!
This is a very friendly place.Everyone that I was dealing with was very nice and yes I would let people Know about them.
Pleasant, thorough, informed staff across the board. Impressed with all of the Dr’s
I was having problems with dry eyes and allergy and Dr. Champion identified what was causing them. My eyes feel much better. Thank you.
When I couldn’t find frames I like at the store, I was helped to find one from a catalog. Great service!!
Dr. Champion and Dr. Johnson and others have spent a great deal of time with me trying to resolve my eye and vision issues. They continue to seek solutions and I am very appreciative.
I went in for a cataract pre-op appointment. Melissa was the assistant who first saw me. I was very impressed with the way she treated me – carefully explaining her tests and then giving a very comprehensive explanation of what I should …
MD addressed all the issues I am having with my eyes. Options were given. Supporting staff are great.
Excellent experience. Pleasant staff with complete exam. Dr Johnson is carring and concerned; took time to listen to my questions and offered sugestions.
Everyone is friendly and professional. Dr. Johnson is very kind and thorough. Be aware they have a 15 minute grace time or they cancel appointment and reschedule.
Everything was great except the long wait ( over 30 minutes ) once I was brought to the examining room to wait for the doctor. Since I was apparently the first patient of the day ( when I arrived for my appointment at 8:15 am there were no …
I did. It wait long in the waiting room. The doctor evaluated my problem & explained my options. We agreed on a plan & I will return in 2 month.
Excellent service! They took me in before my appointment time and I was seen by a Certified Ophthalmic who was very through in her assessment. She offered me options for my contacts. Then they dilated my eyes and I was seen by Dr. …
Short waiting time coupled with an excellent doctor and the friendliest staff I’ve ever encountered makes this a very pleasant experience!
Petra was very friendly and answered all my questions. Wait time was acceptable. And Angel in the optical center was helpful in making sure I saw all my options and made the right decision.
Excellent service getting 2 new pairs of glasses with prescription from prior out of state doctor. Then became patient with recent eye problem and staff and doctor were excellent.
Dr. Champion was very friendly and thorough with my daughter and I. The office staff as well!
Excellent Care, and Dr. Cole,s surgery skills provided to be what I was told by several people. He has a wonderful bedside manner. I am very happy with my surgery.
Dr. Pat Champion and her team delivered outstanding service as they always do. I give them my highest recommendation.
Dr. Champion is always pleasant, very knowledgeable and answers all my questions. The entire staff is friendly and efficient.
I have been very happy with the care I am getting. Recently had a corneal transplant. excellent care.
Looking glass crew is absolutely wonderful. They answer all my questions and concerns. They are very prompt. I recommend Looking Glass Eye Center very highly.
Great overall experience. Pleasant, friendly staff. Very professional providers. We’re new to the area and to this practice and we were not disappointed. A++
As a recent resident, I walked in as a new patient with what seemed to be a potentially bad situation. They took me right in and checked to make sure nothing serious was going on. Everyone was courteous and helpful.
Great experience! Staff was very friendly and professional, Dr. Cole took enough time to talk me through the findings, wait time was negligible! Very happy.
Doctor Williams and his staff were very thorough and courteous during my annual exam… and very patient with me in helping me find the right contacts to work for me.
I was very impressed with the service. Just forgot to get the brake-down of the bill for my glasses I always keep a record of the charges . Can you please e mail me the Bill please . Thank you and God blessings
Elisabeth.lehotsky @ gmail. com
Dr. Johnson was the only Doctor in the office yesterday. We waited a little longer, but it was worth it. He spent all the time in the world with me. I really appreciated it. Molly
Dr. Johnston is a great ophthalmologist and has a very kind bedside manner. The staff is always helpful.
Dr. Johnson and his team are very professional and also nice. The wait times were very short and the procedure was well explained and successful. I highly recommend them. Thanks, Jim
The staff is so friendly at looking glass from beginning to check out. I always have great a great experience there. Everyone is so knowledgeable. I would absolutely send anyone there. & Dr Champion is AWESOME!
Everyone was pleasant and helpful. The one question was a computer issue that was the insurance company problem. Having been in exam rooms with patients who have had the same problem and hearing their angst, I am empathetic. While everyone …
First rate all the way. Great staff. Very friendly and helpful. I am getting eye injection every month. I can barely feel the injection. Very good and relaxed technique.
The appointment was on time so I did not have to wait. Dr. Champion was friendly and completed exam expediently.
Looking glass has a patient portal now and I was able to get more detail of results.
Appointment time was promptly kept. Has a very efficient and adequate staff. Has the latest and up to date equipment to perform a thorough eye exam. Dr’s are very aware of the latest in advancements in eye care to keep the patient informed of over the horizon treatments.
My husband and I recently re-located to Brevard, and had been very satisfied with our eye health provider in Colorado. We have been pleasantly surprised at the efficiency and professionalism of Looking Glass Eye Center. The staff are …
When I first picked up my new glasses, I was concerned that something wasn’t right. Sure enough, they had gotten the wrong prescription in my bifocal portion. We discussed it, they were very understanding and considerate and got it …
Very professional. So very helpful and super friendly. I have bad knees and they took their time with me. Never felt like I was getting the bum’s rush! Had a problem 2 years ago when I got bifocals instead of trifocals. This will be cleared …
Went yesterday for my first visit here. From the time I walked in the door until check out everyone I encountered was friendly and professional. Front desk check in smooth…..short wait……..Lorinda came and got me for a brief …