Fully protects our home and quickly troubleshoots any problems that arise at an affordable cost. If you’re looking for the right alarm company, this is it.
We had a smoke alarm go off in the Middle of the night. Everyone was sound asleep. We checked the house. Everything was good. LOUD called when the alarm went off. LOUD told us which smoke alarm was malfunctioning and where it was …
The LOUD staff is very attentive and patient. They are excellent at responding to alarms at my place on the very rare occasion it goes off. I’ve had this security company for years.
Thank God we haven’t to use the actual security notifications but in the testing, the customer service, both personal and professional, we are really confident in the system and service.
Sue was great to work with and invested the time necessary to put together a great security package. Rob and the install team were very knowledgeable and professional.
I’ve been a Loud Security customer for many, many years. They are always on the job protecting my home, responding to an alarm (even when I accidentally set it off myself), and available to discuss current features, good practices, system …
I love the security I have with this alarm system. Service when I need it is quick. It is really easy to set and I would definitely recommend it to all home owners.
I just wanted to take the time to thank Charles and Rob for the job they did on getting our system up and running! Quick response times on my concerns, and really went the 2nd mile to make sure my family and I were cared for….thank you again!
Great service company. They listen to you and understand you as a human being. I had an issue and got to talk with John from Marketing who came up with a clever solution. Thanks guys!
You wonder how your service is until you accidentally set off your own alarm! I did so several weeks ago, and was immediately called by a support person to make sure everything was ok. Thank you for such a great service!
I love LOUD. I’ve had them for about 9 years now. I recommend them to anyone looking for an alarm co. Their local personalized service is rare and really made me feel my security system would keep me secure.
Sue and the entire Loud Security team did a great job. They kept me informed of what I needed and the best, most cost efficient system. I couldn’t be happier.
What a great business. They installed our service this month without a hitch! Their staff is to notch. I can’t say enough about the technology and old fashion service. You can even call the owner on his cell phone anytime!
This company controls my HOA’s electronic pool keys. My key for some unknown reason (our dues are paid and we have no fines) will stop working throughout this pool season. It has been a huge hassle for my family this past month and a half. I expect the problem to continue.
Great experience with Sue, Wyatt and Kevin. Sue helped me understand what our needs were and how we could use some existing equipment. Wyatt and Kevin were great for installation.
I just want to extend my appreciation and gratitude to Bianca Williamson for helping me get this situation resolved. I received clearence this morning from the City of Atlanta. Thank you for going above and beyond for me to resolve this …
We had our security system upgraded. The technician was professional and very knowledgeable. He was on time and answered all questions. It was a very experience. I highly recommend Loud Security!
From the moment we contacted LOUD, through the sales process and installation….everything has been top notch!! Their product and service level is just excellent. I would recommend them to anyone needing security system services.
Recently we accidentally set off our alarm at 11:30pm. I ran to turn the alarm off and as soon as I did, Loud called to see if everything was OK. After the normal security checks the Loud person asked me a very important question. I will …
Terrible service. Everyone we have come in contact with has been rude and unprofessional including the owner. We had an alarm go off, rushed into our store at 5am and when we called Loud, we found that they had no record of our account. …
Incredibly bad customer service. Trying to end our contract now as it has been unpleasant from the beginning. Tried to charge us three times for install and never activated our account when we first set up service. Owner was rude and inconsiderate. Look anywhere else for service when securing your business or home.
I did not want to resort to social media, but after half a month of absolute frustration Loud’s has left me no choice. First… Agnus the receptionist, she is a heart and sole.. best person ever. Cynthia from monitoring.. also top notch. …
I had been a customer of Ackerman for 8 years and over the past 2 I realized the changes and not liking them. I financially was permitted to get out of my contracts with them. (1yr early) …
“Thanks for checking,” a phrase I have often written to reply to the LOUD representatives such as Sue, Carol and others when they ask how my security system is working. I recently changed from a large national company, my cost is less, the …
I used to work for this place. They stole 4 hours of my pay and tried to claim that I abandoned my position. If they are dishonest with an employee trying to better their life, they will be dishonest with you too. As you can see from their …
Recently upgraded our security system with monitoring features. Matt, our tech, is a hero! Not only did he do a super job, he found an invaluable treasure on our property that I thought was lost forever and returned it to me. In today’s climate, his integrity is a wonderful surprise!
Very disappointed in the company‘s ability to correct my bill and straighten things out with me. I have contacted them on three occasions to try to work things out and they have not taken care of anything. Except for turning my account over to collections for something that I do not owe.
Have used Loud security in my business and now in my home, Loud is a prime example of a local company that delivers exemplary customer service. The technicians are knowledgeable and efficient in problem resolution. Get Loud!
Laura was a huge help through the entire process! From walking us through our options to how the new Lyric system would allow monitoring not only from the keypads but the Total Connect App! …
Joseph Rajecki was instrumental in our selection of a company to install our security camera system. Everything he told us happened. He was prompt, courteous and professional. He returned calls promptly and answered all of our questions. …
The service is probably on par with every other provider out there. I had a lot of issues with their equipment that I had to pay to replace. Ultimately, I unhooked the system to keep the false alarms from sounding in the middle of the …
I recently had a bad experience with a break-in in my area, and decided to purchase an alarm system. I contacted several, and Loud sent out a sales representative, unfortunately, the person trying to pitch me on how great and how much …
Shady business practices. Despicable sales tactics. Management was supposed to step in to help and nothing. Thank god I never experienced a burglary as now I can only imagine their systems and response teams effectiveness given their …
Been a customer for years, and plan on continuing! From security systems to camera installation, they are a great company. I’ve most recently worked with Joel, Steven, and Jacob, and all were professional and wanted to make sure I got exactly what I was paying for.
The LOUD representatives have been great throughout the process of obtaining a security system. A representative was able to come to my home that day to make sure the previous security system could be run by their monitoring service and we …
The 2 young men that installed our system were knowledgeable and very courteous. They made sure the areas they worked in were cleaned up.
The office staff were also very easy to work with and pleasant. I am a satisfied customer:)
Away from this company. Terrible & Rudest customer service and very sneaky contract if one day you may termite the service. Our old location been used Loud service for more than 10yrs. This March we are going to move to new location and …
The whole process was a breeze. My sales rep, John Foster, was punctual and knowledgeable. The office staff here really has made my experience exceptional. From the paperwork to scheduling and some basic troubleshooting they have made my process nice and easy.
Small town name but nothing short of awesome!!!!! We use them for our home alarm and I have never had any issues!!!!! The owner is a awesome man who does a lot for the community he lives in and runs his business in! The employees are top …
We called to find out how to operate the security system for our neighborhood HOA and the entire process – every step – has been exceptional! From the inital review of the system revealing we were barely limping along to a full system …
The LOUD team just put a system in my Mom’s house. They were as great to work with. I have been a LOUD customer for over 12 years already but they are even better today than they were when we first met! They listened to both me and my …
After being a customer with another monitoring service, LOUD security gave me a breath of fresh air when it came to home security. Laura, the sales rep was very knowledgeable in all the systems available and the different options we had …
Buyer beware! I went unmonitored for 2 whole years while paying for the service monthly. I called them after my niece opened the door, alarm went off no call from them. They told me in hadn’t been monitored for 2 whole years. Service tech …
Thankfully, I have not experienced a “real” break in/fire; however, I have had numerous false alarms. Loud monitoring has been wonderful with prompt calling and timely cancellation. I’ve also had the maintenance folks help trouble shoot an …
I wanted to take a moment to again send Kudos LOUD’s way for the installation and follow-up job that Zack and the other techs did with the changeovers in our Lagrange Blvd & Boat Rock Blvd locations in Atlanta. From start to finish, the …
Working with the guys at Loud Security was a real treat. Joel was very helpful describing the system for me and the installation team did a wonderful job. Would highly recommend to anyone looking for a great system with great people.
I am so impressed with Loud Security’s response from Jenna in the office and Avery Harper in the field. They both jumped right in to help us get the issue with an access control system back up and fully functioning. Thank you Loud Security!
Our experience with Loud Security and their employees was more than expected! We had an existing alarm system but the added features that Loud Security offered made our home feel safer and gave us peace of mind. The installers were …
I got my Loud Security system installed last week. My consult Sue was so sweet! She wasn’t pushy; she just listened to what I was looking for and gave me several options. The technicians/installers were prompt and professional with lots of southern charm 🙂. …
I so appreciated the Loud technician who patiently explained how to use my new security system. He was an excellent teacher and made sure I was comfortable and understood everything. This is a company that delivers great, personal service.
The last installation was chaotic for us and the installers installed the alarm system to the light switch that runs the light system to our attic and never told us about it. When I called to get this remedied, I gave up with the lack of …
First off I’m not a customer I stopped by to leave a comment and I wasn’t put up to say this. I was at the lake today my family and i when the owner John Loud approached us asking did my family want snow cones he had for his employees …
I recently had a LOUD home security system installed and so far I’m very pleased. Scheduling an initial consultation was a piece of cake. Sue, the security consultant, did a great job of going over all the different options with me and …
Awesome service. This is my second time using Loud Security Systems to protect my home. Their service is awesome and affordable. They are a local company so I don’t have to worry about getting lost in a large corporation and feeling like just a number.
My installer, Mason was exactly the type of technician I expected a well respected company like Loud to send. On time, knowledgable, respectful of property & over the top customer service!
We just switched to Loud Security Systems and it was the best alarm decision we made. I called, after my husband heard them mentioned on the radio, and I spoke to Mary. She was patient, informative and set up a meeting. Kristin and John …
I was a LOUD Security customer for several years and was very pleased with their services. Emily Duvall went above and beyond to help us when we sold our home to finalize the transfer to the new owner. Many thanks, Emily!!
Loud Security has been taking care of our security needs for the past 3 years. I have been pleased with their service and the system installed. It’s great knowing they are a local company and located just around the corner for any assistance we may need.
The LOUD representative that came to our home was super nice and never pushy. We told her what we wanted and she let us know what services matched up and never tried to sell us more than we needed/wanted. The installers were professional …
Had nothing but problems with Loud Security, and the worst part is, as much as you complain and attempt to get problems remedied, the more you get ignored. I purchased a System with Loud, paid for installation and monitoring for years and …
My security system was down and I needed a service call from LOUD to make repairs. I was blown away by the service tech ‘Avery’ who really knew his stuff. He diagnosed, repaired and changed out a battery in about an hour. He is one smart …
Shout from the mountain top as “Loud” as I can!!! So far so good. 5 Stars goes to Charles the consultant( sales guy) who came to my home when scheduled and was both knowledgeable and patient, answering all my questions. Next after …
BUYER BEWARE!!! Their General Manager Eric goes out of his way not to help people. I have never felt less secure than my experience with Loud Security Systems. …
I friend of mine suggested. After looking on google, i called and they were able to send out someone same day. I had 3 other appointments scheduled. Charles calls me and stated he could come earlier since he was in the area. That was …
I am very happy with my decision to select Loud Security for the safety of my home.
Everyone in the office has been very professional, competent and easy to work …
We have alarm system that I am not familiar with. I called LOUD to get a technician to look at the system. I spoke to a Mrs. Jenna. Instead of getting a technician out to look at it, Mrs. Jenna gave me instruction to try 1st over the phone. …
My experience with LOUD Security Systems has been a joy from start to finish. The sales representative (Joel) was friendly and very knowledgeable about all the products this company offers and his experience and suggestions helped me to …
We are opening our business soon and needed to get our security system installed as soon as possible. I reached out to a representative from LOUD on a Thursday afternoon and they sensed our urgency. They were impressively responsive and …
Loud was quick to install our system. The techs were very knowledgeable and worked hard the entire day to make sure our system was up and running perfectly before leaving our home. We elected to install several cameras and have the …
From my initial phone call to inquire about service options all the way through installation my experience was phenomenal. The customer service was great from everyone I came in contact with. I was advised of a 4 hour time frame for …
As a new customer to Loud Security, the planning and set up process was smooth and easy. Great customer service and the team members are all very friendly! We love our new security system and happy to support a local business.
I had a great experience with Loud on my second and third install. My sales person (Sue) was very thorough and patient as she had to visit me twice. My installers (Matt and James) were very professional, knowledgeable, and quick. I was able to get the lastst tech at a reasonable price. Very satisfied – Thank you!
We had a phenomenal experience with Loud. Kristin, their sales rep, is incredible and provided top notch customer support. Great people who genuinely care about their customers. Cannot recommend this company enough!
I was a very satisfied client for over 20 years but I recently moved and tried to transfer my services. My first appointment was cancelled by loud security ( but no one seems to know who canceled) so a few days later the salesman came out …
This is our second home and our second install with LOUD. Our experience has been nothing short of fantastic! Sue designed a system that was perfect for our needs while saving us money on the installation. Very well versed in the …
We are a small, family owned business and needed our alarm system and security cameras replaced. We asked several companies for bids and information on what was actually needed for full coverage. Leo was very helpful and informative and …
I have been a loyal Loud Security customer since 2000. I recently decided to go wireless and because of the generous loyalty customer credits, I was able to upgrade my system coverage and go wireless ….while paying less than $5.00 out of …
I highly recommend LOUD to anyone needing a new security system or upgrade. I recently selected this company to install a new home security system and I am very satisfied! From the beginning of the process, Charles my sales representative …
I don’t normally leave bad reviews but the customer support this company provides is terrible!! So much for trying to support this local business!! The only thing LOUD about this company is the music on hold I heard for nearly an hour.
Became a new home owner in January and looked into security systems and luckily found Kristin. She was great and made me feel comfortable with going with Loud Security. I’ve recommended all my friends and family to her!
My husband and I just moved to a new community and called Loud as one of the companies for security. Kristin Hughes was awesome in reviewing our home, developing a system and working to get it installed ASAP. The LOUD team was great on …
Very happy Loud customer. Have heard their commercials on radio for years and having recently become a homeowner again, we wanted to call a local company. Kristin Ann was thorough and kind in explaining everything. Techs who installed system were great as well. Would recommend Loud to anyone! We feel safe!!
LOUD provided my business and my family with their very secure security system and I could not be more pleased with their service and communication. When you get a security system, my advice is to go LOUD!
I signed on with LOUD a couple weeks ago. My Service Consultant, Kristin Hughes, did a great job of designing a security package that met my needs. I knew I’d have to wait a couple weeks for the install – Their staff was short handed; …
Our HOA had a new magnetic gate lock installed for our pool area about 2 years ago. The ystem has broken down numerous times and companents of the sytem which is attached to a metal fence and gate keep falling off. Now the alarm is going …
We were a customer of Loud Security for over 10 years. In 2019 we upgraded the Alarm System. Our rep worked out a great deal for us and we signed on again. The last 3 years have been a total disaster. First we started getting bills that …
I called the office to get some info on switching alarm companies! From first call to install what a great service team!!
Agnes answered the phone got the crazy mom asking if a “live person” would …
This company is very professional and their customer service is fabulous. I’ve been with this company for many years and am a highly satisfied customer.
Colin and Jacob were absolutely awesome. They helped me with everything I need with the camera system. They were polite, and knowledgeable. I had a great experience with them.
Used Loud for our office alarm system. They were very responsive from the initial contact and the installation was smooth! Love the app that’s provided for arming and disarming. Thank you!!!!
I have definitely experienced the different with Loud Security! Kristin is phenomenal and I mean that wholeheartedly. Extremely personable, professional, and all around great person. She made a difference by listening to my concerns for …
We’ve been LOUD “transfer-over” clients for over a year and so far have had excellent hands-on experience with admin and tech services to extent that we’ve made referrals…try it ! you’ll like it !
My alarm goes off everyday about a pulling station alert with a 2pm phone call.. Problem havent been resolved but, Ill have to PAY $230 each time an Technician comes out too see about the problem.. NOT GOOD..
Loud Security is a first class business. Great service. Have been with Loud Security over 10+ years. I would highly recommend Loud Security for any of your security needs.
Loud Security has gone above and beyond to make sure our system works great! We live in the country with a bad cell signal and lousy internet. Loud was able to work around it to make sure our monitoring works!
Professional team and works well. Easy to use, notifies of any disruptions in security. I receive a text every time the alarm is armed or disarmed which has helped me determine if my team come in on time (heehee) and if they leave on time as well.
The experience with Loud has been the best. They are always on top of any alarm that has gone off. Thankfully they have been false alarms on my part. But they are right there when you need them.
A great security company with a true desire to take care of the customer for years to come. Everything from their quality of offices to the quality of equipment seems to be the key to their success. They do a great job at listening to the customers needs and design a system that’s right for them. I highly recommend loud security.
Our small company has been using LOUD Security Systems for 10+ years. We rely and depend on them. Through a systems upgrade last year which proved very messy owing to factors beyond their control and ours, LOUD kept coming back, and back …
I’ve been using LOUD Security for 10 years. Great service with technical issues. Customer care staff helpful. My dad used them too. I have confidence in LOUD services
LOUD Security has been a great partner in protecting our business. They have been friendly, knowledgeable, and have always done what they told us they would do.
We had problems with our security system during the switch from 3G to 5G due to the area where we live. Loud worked very hard in getting our system back in working order so we would not be left unprotected & would have montoring once again. …
Horrible company with the worse customer service I have experienced ever. Spent a lot of money on a camera system that was sold and installed by them. They could not keep it working, charged me for visits where it was even worse after they …
Loud Security has provided us with nothing but excellent service for 20 years!! They are always there to serve you and help you with any issue you might have, and they waist no time taking care of your needs.
100% satisfaction you can count on!
Initially acceptable; later false alarms, day/night. Then:alarm malfunctioned thrice same nite;PD arrived. Loud operator instructed me on removing battery to halt false alarms. Mid Covid; workers excluded from my home.Extremely ill-tempered …
They have a very fast response time (less than 15-20 seconds) compared to other large companies that I have used. I have been very satisfied with the thorough job in ensuring that all entrances to my home are covered.
LOUD Security is the best security monitoring we’ve ever used. Their response time is phenomenal! Great customer service and support! I wouldn’t change my service for any reason!
Brutal experience & vastly overpriced. Spent 10 years as a customer. Was forced to move into an area they didn’t service & was told I would need to pay the remaining $1400 on my contract for almost more years of service. After some back & …
I have been completely satisfied with the service I received from Loud. They never fail to be resonsive when any issue that might b
a concern. This doesn’t stop with just technicians office support staff never …
We love the service that Loud Security provides. Excellent equipment & monitoring. We highly recommend their company especially after using the competition previously . They never treat you like a number!
I highly recommend this company for your home security needs! They are a company that truly cares for the community and provides excellent service. Sue came out to my house and helped me figure out what I needed and Rob came out to install the system. They were both so nice, very professional, and efficient. Thank you so much!
When we first had Loud Security installed I thought it seemed very expensive knowing that they were going to get a monthly monitoring fee. Six months in I had a problem with the door contact and was told there’s no warranty on the …
I’ve been a Loud customer for over 6 years and the courtesy, knowledge and expertise of the technicians who installed it were awesome. When a sensor goes off, Loud responds immediately. (The police, however, do not! That itself is very scary!) I would highly recommend Loud Security to others.
Excellent customer service and a product that is top-notch. I’ve been with them for over 10 years as both a residential and commercial customer. They take great care of their customers and their products are affordable and reliable. I’ve never had a bad experience with them in over a decade.
I have been a Loud customer for over twenty years. The few times I had equipment problems it was taking care of with in three days. I have always experienced quality care front the front office, sales and the technical departments. I like a …
Have been a LOUD Customer now for over 12 years. They have installed by home security system and upgraded my security camera system to digital last year. Have been impressed with their knowledge of security systems, their friendly and …
Quite honestly, this company is not what it used to be. Too big to fail I guess at this point! I needed a sensor on old alarm and in past had great experience with loud. My current service was 24.95 but the company owner was friend of man …
Good technical staff, well priced service, however make sure you get all the information you can upfront with the sales staff and ask extra questions. First they quoted me one monthly premium I signed a contract for, then after the fact …
Jenna and Rob are seriously the best at providing you with the comfort of knowing your home will be safe. When my system was not working, Jenna continue to follow up until progress is made. She went above and beyond to make me feel …
Loud Security is a Wonderful Security Company.
The Staff has been Wonderful if I have any questions.
The Service men were very Friendly and Professional when they came to my house. …
(Translated by Google) It will be efficient. They are watching!
(Original)
Efficient. Vigilant!
They did a great job and are quick to answer any questions I might have.
Great service!!
excellent customer service. They listen , care and connect. They go above and beyond.
Great customer service.
Very pleased with Loud
Fully protects our home and quickly troubleshoots any problems that arise at an affordable cost. If you’re looking for the right alarm company, this is it.
We had a smoke alarm go off in the Middle of the night. Everyone was sound asleep. We checked the house. Everything was good. LOUD called when the alarm went off. LOUD told us which smoke alarm was malfunctioning and where it was …
The LOUD staff is very attentive and patient. They are excellent at responding to alarms at my place on the very rare occasion it goes off. I’ve had this security company for years.
Thank God we haven’t to use the actual security notifications but in the testing, the customer service, both personal and professional, we are really confident in the system and service.
Loud Security is made up of techs who are cutting edge. They repair and install with professional knowhow and care. They are a friendly bunch too.
Wonderful company with excellent service.
Sue was great to work with and invested the time necessary to put together a great security package. Rob and the install team were very knowledgeable and professional.
Honest and straightforward. Great service!!!
Excellent service. Very reasonable prices. Attentive to your needs.
Good monitoring, bad customer service. when I moved, they were not good to me.
Great company – great people to work with.
Definitely recommend for your business.
Loud is an excellent security provider! Products are great and service is on point. I would definitely recommend Loud Security.
I’ve been a Loud Security customer for many, many years. They are always on the job protecting my home, responding to an alarm (even when I accidentally set it off myself), and available to discuss current features, good practices, system …
I’ve had Loud Security for years now and have always had a great experience with them and their technicians great job 👏 by them. …
I love the security I have with this alarm system. Service when I need it is quick. It is really easy to set and I would definitely recommend it to all home owners.
Always quick to respond to a tech question, good service at a fair price.
Never had a problem! Loud Security Systems, always there when we need them!!
Rude, aggressive. #122
Nice
Great service and employees !
Professional. Efficient! Pleasant and insightful
Great service from an excellent team!!
Worst experience with any company! Go anywhere else!
Called to ask for a quote and Amanda hung up on me.
Very unfriendly. Would never do business with them.
Excellent monitoring
Excellent folks who care about your needs and respond quickly!
We were very pleased with the customer service.
Great service, excellent attention to detail and are quick responding. I would recommend them.
I appreciate using a company that always puts the customer first!
I have been very pleased with Loud Security’s service.
People friendly, always on time for requested visits. Rates are reasonable.
Platinum Roofing Atlanta loves LOUD! Highly recommend Lara and Wyatt!
Customer service is top notch! They answered all of my questions. I would definitely recommend them to my friends and family!
Great company to do business with! On time, professional and knowledgeable.
This is the worst security place ever. They charge for servicing equipments that they don’t install correctly.
Great initial contact, service appointment, and install! The available equipment is modern and up to date!
Responsive and reasonable pricing
Efficient and easy to work with
Great customer service
Always responsive and professional!
LOUD always responds quickly and efficiently!
Very professional company. Have been a customer for 10 years and just recently recommended to friend who was also very happy with install and service
Thanks for a great service
Great company and service
Professional staff and quality work
I called technical support for help with our alarm system, and Bill went above and beyond to help. Excellent customer service!
Great company that is always willing to work hard and keep us happy. Super reliable and great with communications which is paramount is this industry.
It was a pleasure working with Sue. She took the time to explain the services and expenses and hooked me up with a great security system.
I just wanted to take the time to thank Charles and Rob for the job they did on getting our system up and running! Quick response times on my concerns, and really went the 2nd mile to make sure my family and I were cared for….thank you again!
Great service company. They listen to you and understand you as a human being. I had an issue and got to talk with John from Marketing who came up with a clever solution. Thanks guys!
5 Stsr service. What more needs saying?
Outstanding service that is always on the spot.
You wonder how your service is until you accidentally set off your own alarm! I did so several weeks ago, and was immediately called by a support person to make sure everything was ok. Thank you for such a great service!
I love LOUD. I’ve had them for about 9 years now. I recommend them to anyone looking for an alarm co. Their local personalized service is rare and really made me feel my security system would keep me secure.
Excellent service with great price
Seniors BEWARE! My disabled mother was taken advantage of. Over charged to repair faulty cameras. Go with ADT.
We started off on the wrong foot with a missed appt. But, once I called back everyone at LOUD Security has been responsive and great with follow up!
dependable never had a problem with the system.
Sue and the entire Loud Security team did a great job. They kept me informed of what I needed and the best, most cost efficient system. I couldn’t be happier.
Very reliable and customer friendly
What a great business. They installed our service this month without a hitch! Their staff is to notch. I can’t say enough about the technology and old fashion service. You can even call the owner on his cell phone anytime!
This company controls my HOA’s electronic pool keys. My key for some unknown reason (our dues are paid and we have no fines) will stop working throughout this pool season. It has been a huge hassle for my family this past month and a half. I expect the problem to continue.
Wonderful system! Really worth every penny! Ann Kristin is the best! Ask for her! She will take care of everything you need!
Great experience with Sue, Wyatt and Kevin. Sue helped me understand what our needs were and how we could use some existing equipment. Wyatt and Kevin were great for installation.
I just want to extend my appreciation and gratitude to Bianca Williamson for helping me get this situation resolved. I received clearence this morning from the City of Atlanta. Thank you for going above and beyond for me to resolve this …
We had our security system upgraded. The technician was professional and very knowledgeable. He was on time and answered all questions. It was a very experience. I highly recommend Loud Security!
From the moment we contacted LOUD, through the sales process and installation….everything has been top notch!! Their product and service level is just excellent. I would recommend them to anyone needing security system services.
Recently we accidentally set off our alarm at 11:30pm. I ran to turn the alarm off and as soon as I did, Loud called to see if everything was OK. After the normal security checks the Loud person asked me a very important question. I will …
Terrible service. Everyone we have come in contact with has been rude and unprofessional including the owner. We had an alarm go off, rushed into our store at 5am and when we called Loud, we found that they had no record of our account. …
Very good for my basic security requirements.
Incredibly bad customer service. Trying to end our contract now as it has been unpleasant from the beginning. Tried to charge us three times for install and never activated our account when we first set up service. Owner was rude and inconsiderate. Look anywhere else for service when securing your business or home.
I did not want to resort to social media, but after half a month of absolute frustration Loud’s has left me no choice. First… Agnus the receptionist, she is a heart and sole.. best person ever. Cynthia from monitoring.. also top notch. …
I had been a customer of Ackerman for 8 years and over the past 2 I realized the changes and not liking them. I financially was permitted to get out of my contracts with them. (1yr early) …
Great Place To Work. Great People. Very Professional.
“Thanks for checking,” a phrase I have often written to reply to the LOUD representatives such as Sue, Carol and others when they ask how my security system is working. I recently changed from a large national company, my cost is less, the …
we have had a business relationship for 20 years!
I used to work for this place. They stole 4 hours of my pay and tried to claim that I abandoned my position. If they are dishonest with an employee trying to better their life, they will be dishonest with you too. As you can see from their …
Recently upgraded our security system with monitoring features. Matt, our tech, is a hero! Not only did he do a super job, he found an invaluable treasure on our property that I thought was lost forever and returned it to me. In today’s climate, his integrity is a wonderful surprise!
Very disappointed in the company‘s ability to correct my bill and straighten things out with me. I have contacted them on three occasions to try to work things out and they have not taken care of anything. Except for turning my account over to collections for something that I do not owe.
Consistent service for 18 years
Have used Loud security in my business and now in my home, Loud is a prime example of a local company that delivers exemplary customer service. The technicians are knowledgeable and efficient in problem resolution. Get Loud!
Always great service and fast with any needs!
Laura was a huge help through the entire process! From walking us through our options to how the new Lyric system would allow monitoring not only from the keypads but the Total Connect App! …
Joseph Rajecki was instrumental in our selection of a company to install our security camera system. Everything he told us happened. He was prompt, courteous and professional. He returned calls promptly and answered all of our questions. …
Ask for Morgan, don’t kill him with work but he is perfect person for installation.
The service is probably on par with every other provider out there. I had a lot of issues with their equipment that I had to pay to replace. Ultimately, I unhooked the system to keep the false alarms from sounding in the middle of the …
I recently had a bad experience with a break-in in my area, and decided to purchase an alarm system. I contacted several, and Loud sent out a sales representative, unfortunately, the person trying to pitch me on how great and how much …
Shady business practices. Despicable sales tactics. Management was supposed to step in to help and nothing. Thank god I never experienced a burglary as now I can only imagine their systems and response teams effectiveness given their …
Been a customer for years, and plan on continuing! From security systems to camera installation, they are a great company. I’ve most recently worked with Joel, Steven, and Jacob, and all were professional and wanted to make sure I got exactly what I was paying for.
The LOUD representatives have been great throughout the process of obtaining a security system. A representative was able to come to my home that day to make sure the previous security system could be run by their monitoring service and we …
The 2 young men that installed our system were knowledgeable and very courteous. They made sure the areas they worked in were cleaned up.
The office staff were also very easy to work with and pleasant. I am a satisfied customer:)
Away from this company. Terrible & Rudest customer service and very sneaky contract if one day you may termite the service. Our old location been used Loud service for more than 10yrs. This March we are going to move to new location and …
The whole process was a breeze. My sales rep, John Foster, was punctual and knowledgeable. The office staff here really has made my experience exceptional. From the paperwork to scheduling and some basic troubleshooting they have made my process nice and easy.
Small town name but nothing short of awesome!!!!! We use them for our home alarm and I have never had any issues!!!!! The owner is a awesome man who does a lot for the community he lives in and runs his business in! The employees are top …
Great people at this company. Service is great. Highly recommend.
We called to find out how to operate the security system for our neighborhood HOA and the entire process – every step – has been exceptional! From the inital review of the system revealing we were barely limping along to a full system …
The LOUD team just put a system in my Mom’s house. They were as great to work with. I have been a LOUD customer for over 12 years already but they are even better today than they were when we first met! They listened to both me and my …
After being a customer with another monitoring service, LOUD security gave me a breath of fresh air when it came to home security. Laura, the sales rep was very knowledgeable in all the systems available and the different options we had …
Buyer beware! I went unmonitored for 2 whole years while paying for the service monthly. I called them after my niece opened the door, alarm went off no call from them. They told me in hadn’t been monitored for 2 whole years. Service tech …
Thankfully, I have not experienced a “real” break in/fire; however, I have had numerous false alarms. Loud monitoring has been wonderful with prompt calling and timely cancellation. I’ve also had the maintenance folks help trouble shoot an …
I wanted to take a moment to again send Kudos LOUD’s way for the installation and follow-up job that Zack and the other techs did with the changeovers in our Lagrange Blvd & Boat Rock Blvd locations in Atlanta. From start to finish, the …
Fantastic Service and reasonably priced!
Great customer service! They strive to get it right the first time and if they don’t, they work to get to quick resolution!
Working with the guys at Loud Security was a real treat. Joel was very helpful describing the system for me and the installation team did a wonderful job. Would highly recommend to anyone looking for a great system with great people.
I am so impressed with Loud Security’s response from Jenna in the office and Avery Harper in the field. They both jumped right in to help us get the issue with an access control system back up and fully functioning. Thank you Loud Security!
Our experience with Loud Security and their employees was more than expected! We had an existing alarm system but the added features that Loud Security offered made our home feel safer and gave us peace of mind. The installers were …
I got my Loud Security system installed last week. My consult Sue was so sweet! She wasn’t pushy; she just listened to what I was looking for and gave me several options. The technicians/installers were prompt and professional with lots of southern charm 🙂. …
I’m incredibly proud to be a customer of LOUD Security.
We have been customers of ADT for many years. Last year during Hurricane Irma …
I so appreciated the Loud technician who patiently explained how to use my new security system. He was an excellent teacher and made sure I was comfortable and understood everything. This is a company that delivers great, personal service.
The last installation was chaotic for us and the installers installed the alarm system to the light switch that runs the light system to our attic and never told us about it. When I called to get this remedied, I gave up with the lack of …
First off I’m not a customer I stopped by to leave a comment and I wasn’t put up to say this. I was at the lake today my family and i when the owner John Loud approached us asking did my family want snow cones he had for his employees …
I recently had a LOUD home security system installed and so far I’m very pleased. Scheduling an initial consultation was a piece of cake. Sue, the security consultant, did a great job of going over all the different options with me and …
Awesome service. This is my second time using Loud Security Systems to protect my home. Their service is awesome and affordable. They are a local company so I don’t have to worry about getting lost in a large corporation and feeling like just a number.
My installer, Mason was exactly the type of technician I expected a well respected company like Loud to send. On time, knowledgable, respectful of property & over the top customer service!
We just switched to Loud Security Systems and it was the best alarm decision we made. I called, after my husband heard them mentioned on the radio, and I spoke to Mary. She was patient, informative and set up a meeting. Kristin and John …
I was a LOUD Security customer for several years and was very pleased with their services. Emily Duvall went above and beyond to help us when we sold our home to finalize the transfer to the new owner. Many thanks, Emily!!
Loud Security has been taking care of our security needs for the past 3 years. I have been pleased with their service and the system installed. It’s great knowing they are a local company and located just around the corner for any assistance we may need.
Excellent prompt professional service. Everything works great no issues.
The LOUD representative that came to our home was super nice and never pushy. We told her what we wanted and she let us know what services matched up and never tried to sell us more than we needed/wanted. The installers were professional …
Had nothing but problems with Loud Security, and the worst part is, as much as you complain and attempt to get problems remedied, the more you get ignored. I purchased a System with Loud, paid for installation and monitoring for years and …
My security system was down and I needed a service call from LOUD to make repairs. I was blown away by the service tech ‘Avery’ who really knew his stuff. He diagnosed, repaired and changed out a battery in about an hour. He is one smart …
Shout from the mountain top as “Loud” as I can!!! So far so good. 5 Stars goes to Charles the consultant( sales guy) who came to my home when scheduled and was both knowledgeable and patient, answering all my questions. Next after …
BUYER BEWARE!!! Their General Manager Eric goes out of his way not to help people. I have never felt less secure than my experience with Loud Security Systems. …
I friend of mine suggested. After looking on google, i called and they were able to send out someone same day. I had 3 other appointments scheduled. Charles calls me and stated he could come earlier since he was in the area. That was …
I am very happy with my decision to select Loud Security for the safety of my home.
Everyone in the office has been very professional, competent and easy to work …
We have alarm system that I am not familiar with. I called LOUD to get a technician to look at the system. I spoke to a Mrs. Jenna. Instead of getting a technician out to look at it, Mrs. Jenna gave me instruction to try 1st over the phone. …
My experience with LOUD Security Systems has been a joy from start to finish. The sales representative (Joel) was friendly and very knowledgeable about all the products this company offers and his experience and suggestions helped me to …
We are opening our business soon and needed to get our security system installed as soon as possible. I reached out to a representative from LOUD on a Thursday afternoon and they sensed our urgency. They were impressively responsive and …
Loud was quick to install our system. The techs were very knowledgeable and worked hard the entire day to make sure our system was up and running perfectly before leaving our home. We elected to install several cameras and have the …
From my initial phone call to inquire about service options all the way through installation my experience was phenomenal. The customer service was great from everyone I came in contact with. I was advised of a 4 hour time frame for …
Great service & price. Office staff is great to work with.
Thank you guys for keeping our house safe thank you guys for coming out whenever we need you guys you guys are always there you guys rock
As a new customer to Loud Security, the planning and set up process was smooth and easy. Great customer service and the team members are all very friendly! We love our new security system and happy to support a local business.
I had a great experience with Loud on my second and third install. My sales person (Sue) was very thorough and patient as she had to visit me twice. My installers (Matt and James) were very professional, knowledgeable, and quick. I was able to get the lastst tech at a reasonable price. Very satisfied – Thank you!
We had a phenomenal experience with Loud. Kristin, their sales rep, is incredible and provided top notch customer support. Great people who genuinely care about their customers. Cannot recommend this company enough!
I was a very satisfied client for over 20 years but I recently moved and tried to transfer my services. My first appointment was cancelled by loud security ( but no one seems to know who canceled) so a few days later the salesman came out …
This is our second home and our second install with LOUD. Our experience has been nothing short of fantastic! Sue designed a system that was perfect for our needs while saving us money on the installation. Very well versed in the …
We are a small, family owned business and needed our alarm system and security cameras replaced. We asked several companies for bids and information on what was actually needed for full coverage. Leo was very helpful and informative and …
I have had LOUD Security for many years and have been so happy with their service.
I have been a loyal Loud Security customer since 2000. I recently decided to go wireless and because of the generous loyalty customer credits, I was able to upgrade my system coverage and go wireless ….while paying less than $5.00 out of …
I highly recommend LOUD to anyone needing a new security system or upgrade. I recently selected this company to install a new home security system and I am very satisfied! From the beginning of the process, Charles my sales representative …
I don’t normally leave bad reviews but the customer support this company provides is terrible!! So much for trying to support this local business!! The only thing LOUD about this company is the music on hold I heard for nearly an hour.
Great service and price.
Will be upgrading system and not even considering any other company.
Became a new home owner in January and looked into security systems and luckily found Kristin. She was great and made me feel comfortable with going with Loud Security. I’ve recommended all my friends and family to her!
Very responsive security company. Great price for services. Very happy with them.
My husband and I just moved to a new community and called Loud as one of the companies for security. Kristin Hughes was awesome in reviewing our home, developing a system and working to get it installed ASAP. The LOUD team was great on …
Very happy Loud customer. Have heard their commercials on radio for years and having recently become a homeowner again, we wanted to call a local company. Kristin Ann was thorough and kind in explaining everything. Techs who installed system were great as well. Would recommend Loud to anyone! We feel safe!!
I have been a customer for MANY years and have always been impressed with their efficient, reasonably-priced, and courteous service.
Good monitoring. Excellent service. Clear advice about equipment. Responsive folks in the office. Great company to deal with.
Loud Security provides that service touch that makes you feel like family not a number. They rock!
John Bennett is a representative for Loud and is proud of the work he does. I know all the jingles on 95.5
The tech people were very knowledgeable and made very easy for me to understand my new system!
Very effective with their vigialance. priced right. good response to maintenance requests
LOUD provided my business and my family with their very secure security system and I could not be more pleased with their service and communication. When you get a security system, my advice is to go LOUD!
You have always answered any questions I might have about my system with a human voice. Also no enormous rate increase.
Thanks
I signed on with LOUD a couple weeks ago. My Service Consultant, Kristin Hughes, did a great job of designing a security package that met my needs. I knew I’d have to wait a couple weeks for the install – Their staff was short handed; …
Our HOA had a new magnetic gate lock installed for our pool area about 2 years ago. The ystem has broken down numerous times and companents of the sytem which is attached to a metal fence and gate keep falling off. Now the alarm is going …
We were a customer of Loud Security for over 10 years. In 2019 we upgraded the Alarm System. Our rep worked out a great deal for us and we signed on again. The last 3 years have been a total disaster. First we started getting bills that …
I was extremely impressed by Rob Alpha. He surely knows what he’s doing and he is very meticulous. For ALL my future services he’s my go man.
I called the office to get some info on switching alarm companies! From first call to install what a great service team!!
Agnes answered the phone got the crazy mom asking if a “live person” would …
Loud Security
What a wonderful experience doing business with Loud Security. I decided to …
Hi, I have been with this service for over 20 years, they are very easy to work with and have for security purposes. Thank you for all you do 😄 …
This company is very professional and their customer service is fabulous. I’ve been with this company for many years and am a highly satisfied customer.
Great company! We have Loud Security in our house & business office and love the service.
Colin and Jacob were absolutely awesome. They helped me with everything I need with the camera system. They were polite, and knowledgeable. I had a great experience with them.
Mr. John Bennett is absolutely amazing! His representation of LOUD is unheard of. He deserves all the bonuses possible.
Used Loud for our office alarm system. They were very responsive from the initial contact and the installation was smooth! Love the app that’s provided for arming and disarming. Thank you!!!!
We have been with Loud Security for many years and they offer exceptional customer service and are very professional…
Mark & Tracie Schmidt
I have definitely experienced the different with Loud Security! Kristin is phenomenal and I mean that wholeheartedly. Extremely personable, professional, and all around great person. She made a difference by listening to my concerns for …
Have had good experience with loud security have been using their service for almost 4 years now. The phone app is great as well.
We’ve been LOUD “transfer-over” clients for over a year and so far have had excellent hands-on experience with admin and tech services to extent that we’ve made referrals…try it ! you’ll like it !
Great experience on updating my 20 year old alarm system! From sales to scheduling to installation it was flawless!
My alarm goes off everyday about a pulling station alert with a 2pm phone call.. Problem havent been resolved but, Ill have to PAY $230 each time an Technician comes out too see about the problem.. NOT GOOD..
I’ve had the best experience as a customer of Loud. I’m thankful they are protecting our home. Great work!
First class company!! Best service and responsiveness in the industry. Highly recommend Loud Security for your security needs.
Loud Security is a first class business. Great service. Have been with Loud Security over 10+ years. I would highly recommend Loud Security for any of your security needs.
I’ve been using Loud for almost 15 years. Always great service and unlike most companies these days, they actually answer the phone ! Fantastic team !
Fantastic company—customer-focused, great service, professional team! We’ve used Loud for almost 15 years and highly recommend them!
One of “Loud’s” original clients who has never had a problem with the original equipment or their services. We are very happy with Loud.
Loud has served our company more than 2 years. Great team
If there is an issue, they see it through to successful resolution
As good as it gets
Great local company with excellent customer service! We have had Loud Security for our home for over 10 years and recommend them to all our friends.
Loud Security has gone above and beyond to make sure our system works great! We live in the country with a bad cell signal and lousy internet. Loud was able to work around it to make sure our monitoring works!
Professional team and works well. Easy to use, notifies of any disruptions in security. I receive a text every time the alarm is armed or disarmed which has helped me determine if my team come in on time (heehee) and if they leave on time as well.
The experience with Loud has been the best. They are always on top of any alarm that has gone off. Thankfully they have been false alarms on my part. But they are right there when you need them.
We’ve been using Loud a security for 20 plus years at our home and office. The level of service and and reliability is superb. Thank you
A great security company with a true desire to take care of the customer for years to come. Everything from their quality of offices to the quality of equipment seems to be the key to their success. They do a great job at listening to the customers needs and design a system that’s right for them. I highly recommend loud security.
Our small company has been using LOUD Security Systems for 10+ years. We rely and depend on them. Through a systems upgrade last year which proved very messy owing to factors beyond their control and ours, LOUD kept coming back, and back …
I’ve been using LOUD Security for 10 years. Great service with technical issues. Customer care staff helpful. My dad used them too. I have confidence in LOUD services
Nothing but a great experience!
We have used them for our security needs for a number of years. Last year we …
LOUD Security has been a great partner in protecting our business. They have been friendly, knowledgeable, and have always done what they told us they would do.
We had problems with our security system during the switch from 3G to 5G due to the area where we live. Loud worked very hard in getting our system back in working order so we would not be left unprotected & would have montoring once again. …
Horrible company with the worse customer service I have experienced ever. Spent a lot of money on a camera system that was sold and installed by them. They could not keep it working, charged me for visits where it was even worse after they …
Loud Security has provided us with nothing but excellent service for 20 years!! They are always there to serve you and help you with any issue you might have, and they waist no time taking care of your needs.
100% satisfaction you can count on!
Initially acceptable; later false alarms, day/night. Then:alarm malfunctioned thrice same nite;PD arrived. Loud operator instructed me on removing battery to halt false alarms. Mid Covid; workers excluded from my home.Extremely ill-tempered …
They have a very fast response time (less than 15-20 seconds) compared to other large companies that I have used. I have been very satisfied with the thorough job in ensuring that all entrances to my home are covered.
Loud has been my security system for 22 years. I have had excellent service. They may not be the least expensive but, their service is good.
LOUD Security is the best security monitoring we’ve ever used. Their response time is phenomenal! Great customer service and support! I wouldn’t change my service for any reason!
Brutal experience & vastly overpriced. Spent 10 years as a customer. Was forced to move into an area they didn’t service & was told I would need to pay the remaining $1400 on my contract for almost more years of service. After some back & …
I have been completely satisfied with the service I received from Loud. They never fail to be resonsive when any issue that might b
a concern. This doesn’t stop with just technicians office support staff never …
We love the service that Loud Security provides. Excellent equipment & monitoring. We highly recommend their company especially after using the competition previously . They never treat you like a number!
I highly recommend this company for your home security needs! They are a company that truly cares for the community and provides excellent service. Sue came out to my house and helped me figure out what I needed and Rob came out to install the system. They were both so nice, very professional, and efficient. Thank you so much!
When we first had Loud Security installed I thought it seemed very expensive knowing that they were going to get a monthly monitoring fee. Six months in I had a problem with the door contact and was told there’s no warranty on the …
The worse experience I have ever had locally. I am long time ADT customer but decided to try a local service this time around. …
I’ve been a Loud customer for over 6 years and the courtesy, knowledge and expertise of the technicians who installed it were awesome. When a sensor goes off, Loud responds immediately. (The police, however, do not! That itself is very scary!) I would highly recommend Loud Security to others.
Excellent customer service and a product that is top-notch. I’ve been with them for over 10 years as both a residential and commercial customer. They take great care of their customers and their products are affordable and reliable. I’ve never had a bad experience with them in over a decade.
I have been a Loud customer for over twenty years. The few times I had equipment problems it was taking care of with in three days. I have always experienced quality care front the front office, sales and the technical departments. I like a …
Have been a LOUD Customer now for over 12 years. They have installed by home security system and upgraded my security camera system to digital last year. Have been impressed with their knowledge of security systems, their friendly and …
Quite honestly, this company is not what it used to be. Too big to fail I guess at this point! I needed a sensor on old alarm and in past had great experience with loud. My current service was 24.95 but the company owner was friend of man …
Good technical staff, well priced service, however make sure you get all the information you can upfront with the sales staff and ask extra questions. First they quoted me one monthly premium I signed a contract for, then after the fact …
Jenna and Rob are seriously the best at providing you with the comfort of knowing your home will be safe. When my system was not working, Jenna continue to follow up until progress is made. She went above and beyond to make me feel …
Loud Security is a Wonderful Security Company.
The Staff has been Wonderful if I have any questions.
The Service men were very Friendly and Professional when they came to my house. …