Established in 1888, Property Insurance Association of Louisiana (PIAL) is a private nonprofit association made up of all insurance companies licensed to write property coverage within the state of…
| Thursday | 8AM to 4PM |
| Friday | 8AM to 4PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 4PM |
| Tuesday | 8AM to 4PM |
| Wednesday | 8AM to 4PM |
1 Galleria Blvd Ste 720, Metairie, LA 70001
Good place
Horrible insurance company
dont cover much of damage
We will just leave it at the one star…no other comments necessary.
They’ll move without giving the client’s
any notice. have no respect for their costumer
Go with anyone else. You might as well not have insurance if you go with them.
Awesome!
Wonderful meal and great friend
All good
Just awful, if you need home owners insurance this is definitely my the company to go with..
I had a hurricane claim they sent bare minimum and when I sent itemized estimates from contractors they wouldn’t approve the contractors bids on anything I WOULD NOT RECOMMEND
Louisiana Citizens insurance is high and many of my claims have been denied. We did our first claim after over five years of paying premiums and were denied. I wouldn’t recommend.
These people are in business yo take your money and deny your claim. The worst insurance company I have every dealt with. I am in the process of cancelling my insurance with them. TAKE ADVISE THIS COMPANY IS A BIG RIP OFF.
I spoke with an employee who appeared to be helpful. When additional info was needed later, she would not and have not returned my call.
Better quote then others. Two months after paying the initial payment they did an inspection and raise the premium on us!
I don’t want to give these people any stars, more like -5 stars. This is the worst company I ever had to give money to. My balance kept going higher and higher every bill which wasn’t the price I signed up for. The people in the office all …
Sold property, can’t seem to get a refund and now they have cancellation date 2 months AFTER sale and 20 days before expiration date. The FEDERAL government and FEMA insurance refund was quicker than this producer. SLOWER than the Feds?? That’s a first. Shameful
This company is a complete rip-off! DONT BUY INSURANCE! I’ve had insurance with them over fifteen years. I HAVE A RENTAL UNIT THAT WAS VANDALIZED BY THE TENANT AND THE CLAIMS PERSON! I didn’t care to get her name told me the cracked up hard …
Most people don’t realize this is the government arranged insurer of last resort. That means their goal is to NOT have customers. They’re around ONLY for people who absolutely can not find other insurance. It’s mean to be basic. It’s meant …
I’ve had LA Citizens Insurance for 12-years and had to file 2-claims, one post Katrina and another for a chimney that collapsed during a hail storm. Both times they were easy to deal with. An adjustor was at my home within 24-hours of my …
For 3 months now their phone calls have been getting forwarded to my personal number instead of their voicemails. I’ve asked them over and over again to fix it. Outside of how annoying that is for me. My voicemail is filled with people’s …
I would have put no stars but that is not an option. Made a claim due to Air Conditioner unit and water heater stolen. Yo&*#da at La Citizens said it is not covered and that I would need to add theft to the policy. My agent said theft is …
While there’s a lot that drives me crazy about Louisiana Citizens, We would literally have hundreds of thousands of people who could not get insurance
I’ve been attempting to learn the status of my claim since October 2021, I was told that it was closed on October 11, 2021, After talking to several individuals at their call center, I got different answers to my claim status. Once got the …
This is the only insurer that would cover our mobile home ” trailer”. We greatly appreciate them for that. They also gave us enough money to fix our home after Ida.
Going up 63% in 2023 This is unacceptable and who in the heck can afford it ? How many people will lose their homes because they cannot afford this increase along with every single other increase in order to live in this world today Shame on Louisiana Citizens
I like the fact that they are able to help me meet my mortgage expectations in keeping my home insured since I have a private mortgage (owner financed) and had a hard time getting insurance elsewhere with a low credit score. However, I do …
I had sfi homeowners insurance that went bankrupt july 2022 which was the same month my renewal was due(July 2022). I had no choice but pick LA citizens insurance because my agent said this was the only company writing homeowner policies. …
I would give them -10 stars if I could. My local insurance agent signed me up for LA Citizens when my previous home insurance company went bankrupt. I paid over $1,500 for my first premium and got a check for $700 from them a couple of …