Lowell Light and Power provides safe, reliable, cost effective electricity and energy services in a See more
Read More| Thursday | 8AM to 5PM |
| Friday | 8AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 8AM to 5PM |
| Tuesday | 8AM to 5PM |
| Wednesday | 8AM to 5PM |
127 N Broadway St, Lowell, MI 49331
need to fix website. does not allow to make a payment
I like the company, but the online payment system and app is TERRIBLE and most of the time you can’t pay your bill.
Worst company to deal with but have to with no other choices as they monopolize here in Lowell.. after 5 years of service and paid deposit they threatened a turn off after telling me they want another depoist out of the blue.. very unprofessional and probably illegal
Never had a good customer service experience. They are behind the times when it comes to technology and bill payment. There app is down more than it is up. Should just switch everyone to Consumers Energy and avoid all the problems that they give their customers.
Great people at this company! I’ve never had a problem with service or outages. I’m a very happy customer.
Power service is really good, the online bill payment and app is truly terrible, more often than not it gives an error when paying, and if you accidentally overpay or double pay, and it will allow double payments to occur while you are fighting that.
The fact that I can’t pay my bill online, for whatever reason, after YEARS of customers reporting the issue!? Inexcusable, but what are you going to do? You have no alternative and they know that.
I give Lowell Light and Power a 5 star rating. They are the best in getting our power back on in much less time than Consumers Power. When we have had some of those devastating ice storms and our power went out for Consumer Power …
Out here doing preventative maintenance! I’ve been in Lowell for nearly 2 years and haven’t lost power once because of storms. It’s great to see a utility that actually cares about its customers and service.