MacNeal Hospital has a diverse volunteer population and encourages all age groups to apply – retired seniors, adults, college students, and high … See more
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3249 Oak Park Ave, Berwyn, IL 60402
Don’t come here unless you love getting screwed out of pocket!
They mistake pain expressions for dirty looks… this place is garbage I hope Loyola gets rid of these workers too. Garbage service
Honestly this hospital has some of the careless Doctors and Nurses! No consideration
for the patients. Especially Older Patents. They are plan CARELESS!
Best ER experience . Nurses were phenomenal and doctors as well.
Didn’t even attend my little brother he died just today from some sort or throat laceration this place is slow honestly wouldn’t bother of coming
its the most terrible hospital you ever go to I rather die before I go back there again the doctors and nurses were rude the housekeeper manager burst in my room will I just coming back from the restroom I thing his name was John never again will I visit there
Dr Ronald Weiss Did a Great Job on my grandma Eye surgery but otherwise avoid this hospital
Sorry, we couldn’t find what you have. You can’t breath?… sorry good luck. But first let me see how much money we can charge before you go. 😡😡😡😡😡 …
Horrible hospital. Everytime I come here there’s an issue, on top of that majority of staff is extremely rude.
This hospital ER always has a long wait. To get see. The room i got is dirty and smells real bad. 👎👎👎👎👎 …
Everyone was great except the $200 that went missing out of my purse on my overnight stay.
Horrible experience! I’ve waited and waited for almost 10 hours in pain but never gotten the chance to see the doctor smh
I’m so happy loyola took over. I was there and it was such a turnaround. I truly hope it takes over Swedish in the near future!!
Worst hospital…took my daughter to the emergency and they won’t let me in the hospital wife is in the hospital and I’m outside..I try to explain to them we came in a uber i can’t go to my car….worst hospital
Waiting time in the emergency room is ridiculous. More than a 7 hour wait time to see a doctor.
Nice hospital Crystal in the Urologist office is very sweet work hard and is always. Courtesy and kind
the doctors dont look for anything, they say its just a virus. ends up being cancer. doctors let patients die there dont not go there
I love this hospital. Everything is very clean and good looking. The people up there are very nice. Excellent service.
The always strive to help anyone and everyone that comes and goes definitely Angels working here 🙏🙏🙏 …
The rooms are tight they take forever to check you in for the ER, they ignore the elderly, they YELL at the elderly. This is an awful hospital never come here
Was in the ER for chest pains, from the beginning at check in to being discharged the entire staff was professional, courteous and concerned about my well being.
I love this hospital they SAVED my life. I was in this hospital for a whole week and every nurse I had was very nice.
My grandpa died because of your fault the. Doctors were talking and talking and walking letting my grandpa die so f this hospital I don’t trust them anymore
My mom worked there for many years. My ex girlfriend had her little girl there.they did a great job.good hospital for the area.
Worst hospital ever wouldn’t leave my worst enemy in their hands.
I pray that NO ONE endure the devastating experience my family and I encountered at this place!!!!
Very rude emergency room staff amd nurses are lazy dont care about patients safwty amd dont amswer call lights over half hr
The worst hospital!! Go somewhere else if ur seriously in need of medical attention. They don’t care if ur dying or not. They sent me home feeling the same
Half a star. I went to the e.r cause i had strong abdomimal pain and they took me in a room an never came to actually help me. I walked out that room mad an in pain. This hospital sucks!!
I didn’t want to give it one star, more like a zero operator services are unbelievable, exactly how many do they have, 1 no excuses for the long wait time on the phone
THIS IS ONE HOSPITAL I HOPE I DON’T EVER NEED TO COME TO. WHEN I ENTERED THE ER. I WAS IN EXCRUCIATING PAIN IT WAS SO BAD I COULD BARELY MOVE. AFTER HAVING TWO TEST DONE THAT DIDN’T SHOW ANYTHING. STILL BEING IN THIS CONDITION I WAS THAT I …
Shouldn’t even get a star I only come here cuz this hospital is the closest to me. They always have me waiting for a doctor more then 2 hours when they only have like 3 people in the emergency room.
Horrible customer service. When calling nothing but huff’s and puff’s like wow I’m just trying to speak with my cousin. Didn’t think it was such a hassle to get my call transferred. LAZY EMPLOYEES.
Had surgery at MacNeal Hospital yesterday, very impressed with the care I received. Everyone was very caring and friendly…..doctor did a grad job with my surgery.
3 vecause I was waiting for 4 hrs and now it’s 6am and we been waiting for us to go and it not even that busy there like 2 couples and us and there just walking around but after all that it’s fine
They have the worse people working in 35 north my husband was admitted to the unit on Tuesday evening and on Wednesday morning I had called the unit and a woman by the name of Kendra was very rude and unprofessional she would not let me get …
My uncle passed away here last week and his belonging were either stolen or thrown away!! What kind of place is this where your things aren’t even safe? Discusting !!!l. I’ll never go there!!!
Awful awful hospital if your in pain take the extra time and go to a different hospital. Sat for 3 hrs in empty waiting room and another 45mins before someone even came to talk to me.
It’s one star because this is the lowest option available. Terrible service. Tried to schedule procedure with Dr. Vinokur and Charlotte neither were helpful in making this happen. I tried the give this place a chance, however, it should not …
First time I visit this hospital. My nephew had a small surgery and the nurses were so polite and helpful to all of us who visited and to my nephew.
Bad service and too much waiting time to been seen or answered on the phone, and worse of all they always have new doctors in with different opinions you feel like they try to treat u by the book not from experience. Sorry I had to write all this put they gave me plenty of time to do while waiting on the phone for 27 min
Horrible service.
My daughter was brought there for an emergency in an ambulance and as soon as we got there they had us waiting and show no interest in us whatsoever. …
The greeter, Valarie, is one of the nicest women I have met. She made the trip to the emergency fun and very calm. ❤️
One of the words experience on my visit to this hospital I arrived with abdominal pain and they only give me a painkiller and ask me to wait for a room available after almost 6 hours of waiting and asking the nurse several times about how …
The worst place I ever been. You can’t even see your family members or wait in the surgical waiting room. I hope I’m never a patient hete
I have had 2 babies at this hospital and the nurse are awsome. They listen to your needs and take great care of you.
Tried to call my grandma at the hospital. The nurse answered said she’d been transferred to another floor. I asked what floor and he said I’m to busy for this and hung up on me. Could not find out where my grandma was transferred too.
Great Medical Facility with helpful and attentive staff.
OMG all I wanted was my friends room no since she can’t talk. Called twice ,aside from having to lisyen to long drawn out recording. They kept connecting me to her room. Duh people learn to listen?
Staff is ALWAYS rude. Make you feel like you’re waisting their time. Just make the extra trip and go to Christ where the staff treats you with respect.
This hospital wasnt friendly atall. Very unprofessional staff. Cleaniness was overall good
Came in as a emergency patient. Would not recommmed unless its an emergency
Joint Commission on Accreditation of Hospital should carefully evaluate this so called hospital, mom almost died due to their incompetent staff.
I never see anyone dying here. A nurse was nice to me once. Maybe all the nurses here are nice. I don’t know. 5 stars.
That’s what u said almost a month ago and still negative reviews.. The only reason 1 star was given was that’s the lowest.. You ask ME what u can do improve??? EVERYTHING!! A hospital, the staff should already know what they should do.
They don’t care if you are in pain they will spend time looking you up instead of taking care of you. I was in the ER last night with chest pain,the spoke to me like I was looking for drugs if you need to go to the hospital do not go there
Getting ready to be seen and I can’t help bit notice how dirty this room is. Leaving garbage on the floor.
Great hospital. Knowledgeable employees
Friendly doctors and staff, some improvements in the waiting area with free coffee. The hospital over all looks old and not well maintained, it looks like it could use a good cleaning.
The worst of the worst! Absolutely do not recommend!!
I always have the best experiences whenever I come here. I always tell people I could live in there. The staff works great together and I always feel safe and well taken care of. Keep up the great work everyone!!!
My nephew got on a scuffle so I brought him uo in here. Nice doctors and nurses.Next time I am leaving his ass here of he keeps it up.Nice clean hospital though. Great people
The cath lab and 1 ICU RN is very nice.
My mother in law was hospitalized there and they were wonderful. I have all my doctors all at MacNeal and never had an issue. Great staff and great doctors!
Not sure how I feel about my surgery I had i was in the hospital for 6 days in pain really strong pain that I was crying the first couple of days and nausea the nausea never went away they released me and I continued with the nausea at home …
E.R. WRONG WAY !!!
good service from the staff but, misdiagnosis and as a result wrong treatment get a second opinion which gave me better results (from cook county hospital …
Every time I have been to this hospital, it has always been something! From mixing my electronic medical file with another patient, making my appointment for one time and I arrive then claiming the appointment was another time and I have the appointment call recorded to rude employees…. the list goes on. I’m DONE with this place.
My son is 4 floor I’m run cafeteria to buy something to eat for my son a Mexican lady asking me what I want went I’m tall what I want a pizza she is close. MF the oven is off and the other girl pick a pizza from the oven. How is possible 🤬🤬🤬🤬🤬🤬🤬 …
I brought my daughter to the hospital at 7pm because she was crying she didn’t feel good and we come to the staff being on their phone . And acting like they have nothing to do . The waiting room is full and they’re going to tell me they have nothing to do ? They are so unprofessional.
I have been a patient for McNeal for 15 years and Im very satisfied with the services they offer and the way they take care of me when I need it,and this is a good opportunity to thank all the staff that works at McNeal Hospital,
Thank you ! And God Bless everyone.
May not be a big thing, but just wondering why I went into 2 rest rooms that had no toilet seat covers. And I’m not talking about the holder is empty, there is no holder. Never seen this before in public bathroom weird
Had a seizure got taken here surprisingly and was so happy with them i cant believe anyone would rate them low must of been old macneal!!!!! Place is so clean people so nice looking out for you. Thank you gor ur help and eric my nurse funny ash
My father was admitted in August. He died three weeks later.
I was on the caller list for my Dad. No one from this hospital notified me on my Dad being so sick
and passing away.
The Worst.. Staff unprofessional.. And don’t get me started on the lack of cleanliness in this Hospital. Im glad I wasn’t the actual patient because this place is NO BUENO
Staff very friendly.The food is good and healthy always done.very good on their maintenance.
I have a friend who’s husband died at this hospital because they didn’t diagnosed correctly nor promptly. As a result he died of a heart attack that got complicated from an infection in his pancreas. Two years later her daughter also died …
ER has been great with treating my migraine issues, been there twice and both times I was pleasantly surprised as to how fast they were able to help.
My brother went here in emergency after a car accident, his face broken beat up and his arm broken. The doctors were lazy and didn’t do anything about his arm. They were stupid enough to not check and get the glass out. There is still glass in his head from the windshield. This is unacceptable.
I want to thank all the nurses that took care of my bf on the 3rd floor. Especially Anna, she really showed heart! She’s very patient and kind. Thank you.
Horrible. Went there for primary and their hematology dept. The Md’s or nurses don’t follow-up as requested, nor do they use their online portal, which I would prefer since I’m at work when they’re at work. I’ll never go here again.
Was in the hospital for emergencia and did not atent to me right away. I ended up sleeping on the hospital and was atended the next morning all nite long. People coming in and out no doctors available. they sew me up and sent me to work …
Horrible place. If you get admitted, be prepared to get bombarded by medical students waking you up to ask the same question every 5 minutes. You will see about 10 of them a day, and they don’t know what the hell they are doing. Avoid this place if at all possible. Go to LaGrange instead.
JUST BECAUSE I CANT GIVE NO STARS OTHERWISE I WOULDVE… THIS WAS MY TO GO TO HOSPITAL…. AFTER TODAY I WILL DEFINITELY NOT BE COMING BACK!!! I CANT BELIEVE IVE BEEN IN THE ER FOR 7 HRS!! AND EVERYTIME I ASK HOW LONG THEY ALWAYS SAY IM …
I was sent to Mac Neal psychiatric. Melrose Police refused to look into desk clerk error at a motel and although I paid for my room I was put in street. Mac Neal staff wrote false report to justify bullying me with restraints and injections …
Awesome care for my father in law. Eventhough we waited 3 hours from our scheduled appointment to be seen, they made it up in the loving and professional care. The place thise need a major renovation.
This is the worst hospital and I’m not even a patient here. My experience I’ve had with this this hospital over the past 30 days has been beyond disgusting. The unnecessary back and forth calling I’ve gone through to get any kind of patient …
The Ladie in RADIOLOGY,her name is Cynthia. WHAT A GREAT CARING PERSON! Warm caring ,professional personality Answered all my questions. Assisted me with dressing since I m HANDICAPPED SENIOR.
The hispanic male doctor in the ER is the worst rudest inconsiderate condescending doctor I’ve ever met and I’ve been to numerous different hospitals in the Chicagoland area, never met a doctor like him. Worst experience. Won’t be back to this hospital because of him!
If you want to die and be charged for their mistake then go there!
They ALMOST killed me not once but twice not only with the misdiagnosis but with medicine. …
Horrible hospital ever. My mom went by ambulance was very sick and they made us wait in the waiting room for 2 hours before registering then went in for xray cane back out to waiting room waited 2 hours we finally left at 2am. Ridiculous
the best ever care I’ve received for many years among much others, very professional staff with great beautiful diversity and professionalism, A true American hospital, they saved my life for the 2nd time in 2 years, I preferred them …
The worst hospital I’ve ever been to. Most doctors are lazy or ignorant. They killed my friend years ago by giving him the wrong medication. Last year I went to their ER with back pain and the doctors assistant told me I’m on the verge of …
I just left the hospital, no one cares about you, I took off the wires and IV and my blood all over, after 7 hours at emergency room, they took me to the room at fourth floor 4212-2, waiting for 45 minutes no one came to check on me,till I …
All the doctors and nurses were caring and kind. I felt very relaxed and comfortable during my overnight stay. There was not one thing I had a problem with this hospital.
Horrible I wasted my whole morning in the radiology dept. The woman that scheduled me scheduled me for a regular ultrasound and not radioactive one so they basically told me they couldn’t see me today because no one ordered the pill I had …
I don’t understand why MacNeal hospital won’t take blue cross blue shield anymore? Me and my son have it and we can no longer be seen by them, and he had to be seen for his 15 month appointment, and we can’t go anymore.
I honestly don’t know what the healthcare is like at MacNeal, but I’ve heard bad things. I had an awful experience with human resources in which they asked me to delete my application that had somehow indicated that I was an internal …
Terrible! You will not see a doctor only PA’s. They misdiagnosis, it’s about a 6 hour wait in the overcrowded waiting just to be seen a rude physicians assistant, once incident they didn’t know what was wrong with my year and a half old …
I had to be induced and it was all scheduled on time. I get to the hospital and I waited over an hour because there was no room at all. Funny how other ladies who are pregnant are going ahead of me and I still have to wait. This is the worst hospital!!
this is the worst place to work. no room for improvement. management is horrible choosing favorites some are unprofessional 90% of the time dont even know how to do the job their employees do yet they try to tell you how to do you job …
This is a horrible hospital i gave birth to my son there and they did not five him proper care they watched his levels go up and he near died.i forced them to release him and took my son to a hospital that was not all about money but cared …
Mac Neal Hospital get your hospital together I’ve been coming for services for years and I never seen how bad of reviews the hospital has from new or old patients getting services at the hospital. It would be nice for change to have good services at the hospital with the patients .
I would like to thank from the bottom of my heart for all the doctors and nurses for saving my dad’s life. He wouldn’t be here if it wasn’t for the excellent attention each nurse and doctor gave him. May god bless this hospital and it’s staff! <3
My apt was 3:20 I barly seen a nurse now im waiting for the doctor. They tells dont be late more then 15 mins but like always the doctor are always late to see the patients. This is un called for
Dr. Funmi Macaulay in the labor section, is the most unkind and rude doctor I’ve ever encountered with. I could give 0 stars… don’t recommend to give birth to your baby there!! I got out of there and switching hospital
I came in the emergency area today. They told me to signin, then told me to wait for them to call my name. I am African American. I have asthma, bronchitis and scoliosis. The reasons I came is because my chest feels congested, shortness of …
Horrible ! I had just given birth and the day after was asked to fill out a paternity paper so that my husband and myself can be on the birth certificate…well I guess the lady who was working on January 18 2019 around 230pm didn’t turn …
Most of my family has been diagnosed with cancer at MacNeal. So far, there’s no one to complain about, until recently, when my mom went in to the Interventional Radiology Clinic, for a Power-Port (portacath) & J/G tube placement. The …
I recently experienced horrible service from the staff at MacNeal Hospital located in Berwyn, IL. I was given incorrect information for a scheduled procedure at every turn (wrong times, incorrect pre-procedure instructions, and unable to …
More like 0 stars I’m very disappointed with my visits you made my self and other mental illness patients look like we’re only there for drugs I was there for hours and I was told to go somewhere else that only had open schedule 6 months …
The doctors we’ve had, are great. The nurses, it’s hit or miss. But be Aware, the cafeteria, charges what they want. I paid Three different prices, for a Simple cup of coffee. I give the cafeteria, a 0
Not sure if it’s just me but some of them here are rude and when I tell you the doctor talked so loud when I was telling her personal info she repeated it so loud I know the whole hospital heard it… that made me feel very uncomfortable ..
My grandfather’s has his doctor here and he had to stay for almost two weeks on the 4th floor for breathing problems the nurses where good with him. The only thing i didnt like is when it was late pass 9p.m the nurse’s where laughing up a …
My experience here was bad . As a worker here I would say don’t work here or be a patient here it’s bad all around. They don’t care about there workers. The manager don’t care if you are having an anixty attack. The new manger for food and …
The staff were very friendly and made my nervousness go away. I visited the breast care center and I can happily say that Diane did great and I would definitely go to this hospital again.
This happened quite a long time ago. I brought my son in for a breathing issue. It was packed and my son was having obvious issues .We checked in and they told us to “take a seat” lol wow. Other pts in the waiting area even got upset about …
I went in there for alcohol detox and without telling me they threw me in the psych ward. They took my clothes and said they were gonna wash them and gave me a gown to wear until I got them back. The psychologist talked to me for about 5 …
If you have or feel you have COVID. Don’t take your family here. The ICU team here will administrate everything they’ve tried before that has killed hundreds but not try what’s best to keep COVID patients alive. This hospital has failed patient care and quality.
My mother came to this hospital in 2003 for cramping due to her sickle cell. They proceeded to make her wait for hours as the pain from the cramps worsened and became a crisis. Then while she was in unbelievable pain, they pumped her with …
Very disappointed with the service my sister in law went in cause she was in labor already 5cms dilated and soon as you walk in to the floor you can tell the nurse was very serious she send us to the room and we wait for the nurse to get …
Worst damn place ever to go for an emergency. It’s crazy after all this ugly reviews this place its still open. An emergency is never an emergency here is more like a clinic that you wait for hours. I’ve seen many patients who came in with …
Some of the worst service I have ever received. Issues with making sure that all tbe paper work is done properly. Cost more time to get simple tasks done. One department will say one thing another department something different, no universal protocols. Very surprised this hospital is still open. Very disappointing.
Their billing department is incompetent, inept, and rude. The medical staff range from mediocre to outright incompetent. Their “doctors” are the bottom of the barrel! …
The Doctors and Nurses NEVER have any clue whats wrong with their patients. Seems like they want ANY problem anyone has to persist so that people HAVE TO KEEP COMING BACK! Its obvious MONEY is above the well-being of the people in the eyes of MacNeal Hospital
They saved my father’s life. Many of these reviews are by people who admit on the review that they were not even patients! I had a really good doctor who was affiliated with this hospital and I am glad there is a smaller community hospital in the area that is still going.
The worst experience in ER I came in at 11:30 with stomach pain I was see at 2:30 for an ultrasound then took me out again to waiting are gave me pain killers well is 7:00 am the pain is coming again and I’m waiting for a bed to be …
My bf was hospitalized twice in 1 week and 3 of the 5 days I had to ask for assistance changing his diaper. He had severe urine burns and feces that were dried on his skin. I was able to have one kind CNA that brought cream to put on him. …
I took my little sister last night 10/10/17 at 8 pm to get her sprained ankle checked out just to get a school note I would like to say that the RN Vivian goes above and beyond to make everyone at the E.R. Feel special and taken care for. …
Went for our first ultrasound and due to Covid-19 I wasn’t allowed in. And then they wouldn’t even let my fiancé FaceTime me during the ultra sound. Will be switching to a new hospital for the remainder of the pregnancy. Horrible service.
The girl in HR is bad doesn’t respect caller. She doesn’t like her position. Please if the manager see this let her learn to respect people because we are the source of your business without us you will not fine work 🤬😡 …
My family member had a procedure done today at the radiology unit under Dr. Jennie Ng and the team. They were so professional, warm, made us feel at ease. Thank you so much. We cannot thank you enough.🌞 …
this hospital, particularly 4-north treated my Grand-mother very well while she was there twice in 2 years with pneumonia. Wonderful nurses worked hard -but too bad she has an awful doctor. My daughter brought her in to see Dr. Hroncich …
On the early hours of August 3rd, around 1am I think. Two young men came into the ER screaming that they’ve been shot. The nurses insisted on having them walk to the table and sit down to register while there was blood dripping on the …
So I am forced to give a star just to send a review? That’s BOGUS! My grandmother had very bad bed sores that no one attended to. My father was going to have a lawsuit against this hospital. When I went in for my hysterectomy, the woman who …
Went here to pay bills, it was REALLY clean here. It was also decorated which made me happy. My family were confused as to where to go so a VERY nice lady (cleaning lady) helped us find the correct department. This isn’t my first time here …
Please don’t come to McNeal to have your babies search for a better hospital to deliver this doctors don’t have any clue of delivering I tough I was going to die they made me push without been open enough. Please be careful.
UPDATED 7.17.2018 — ZERO STARS
Went to ER due to a severe stomach pains. Very sick and in major pain. Dr. Zebaa Kalimullah came in once and saw me for about 30 seconds, ordered some blood & …
My personel experience It has taken me 17 years to over come, a death of a love one I lost their, and its so sad that it still hasn’t change. The staff are very inattentive doctors and nurses, I dont know why people go their. Just the other …
Came here on the expense of my 18 m.o. son. Staff was very nice, except for one nurse who treated me like a sore thumb for no reason. First night, misdiagnosed him with bronchitis. Next day, had to come back with same symptoms. …
Yesterday I had the best emergency treatment in my 71 year life. I was transported by ambulance with a severe injury and within 30 minutes Dr Diana Goodwin had my wound cleansed and sewed me up. I was in and out in less than 2 hours and that included a catscan. The nurse Daniel Max was outstanding as well as all of the technicians.
When to emergency with mother because she was in an awful lot of pain and there were no people waiting to get checked before her , yet they took forever just get her in one of the rooms to wait for the nurse!! The stuff is awful you can …
I had my second child here. My Dr was amazing. And the staff in labor and delivery were amazing. I had a c section. I didn’t receive enough numbing agent for my spinal and when they put the needle in, it hit a nerve and I jumped. They …
The service has been going down lately.
My relative got surgery while she was there the nursing staffing was incompetent and rude. …
Do not recommend this hospital to anyone.
They will misdiagnose you.
They will give you incorrect medicine because they misdiagnosed you. …
The quality of service at this hospital has plummeted drastically. A few of the nursing staff seem to forget that they are only nurses and not doctors. The education they have received in nursing school has suddenly given them a medical degree and the right to consult patients. They emit an odor of lawsuit and malpractice.
NEGETIVE STARS!!!!!!
Very disappointed with this hospital it feels as though they give up on their patients. Doctors are rude and inconsiderate. One of the worts hospitals to go …
Tommy was my ER nurse the other night. He was absolutely fantastic! I was very overwhelmed & he kept talking to me & joking with me. It really calmed me down. This world needs more nurses like him! The tech working with him Anthony was equally amazing!
I wish I could give this place 0 stars. I was admitted last year in May from the start I told the doctors I thought my medication was making me sick. They insisted it was a bunch of different diseases and kept testing me for different …
This ER is terrible! They referred me to a doctor who doesn’t take my insurance for my broken foot. The specialist they referred me to then refused care. I am now stuck trying to find specialist in a timely manner due their screw up.
Amazing Ed nurses! They’re extremely knowledgeable and huge advocates for their patients. I’m very thankful! 🤗 💕 …
We are very disappointed with the social worker Jamie services. My husband was hospitalized in August. Doctor Gotum recommended for my husband to go to a facility, because he needed Iv Antibiotics. My husband refused to go, he is …
My father was recently admitted to the hospital and I have to admit the bed side manners where top- notch. From answering every question that I had to making sure my father has the best care. I will forever be grateful with the staff in …
Feel free to go here or take a loved one of you want them to get robbed then die from the lack of treatment. I was there and someone in the ER stole my wallet. The Doctors had no idea what was wrong with me and would have probably had …
My entire family has used this hospital and outpatient doctors for about 12 years. We have had surgeries, annual health screens, small procedures and many trips to the MacNeal ER. …
Altho docs and nursing staff if great. Very thorough and attentive. Er staff terrific.
Double rooms not ideal when sick. Roommate loud found it hard to rest. Cell …
I came to the er at 2:30 am and waited 3 hours to get my drug allergic reaction looked at because of the reoccurrence of it in the same day. The people at the front desk did nothing but watch videos and nothing productive, I don’t recommend this place at all!!
The worst service we ever have they keep the patients weiting to long
went there to emergency room recently my wife says they put her in room where covid19 patients where they assumed she had covid19 she was wondering why this special masks they later said this is covid19 area. my wife doesn’t have covid19 . …
3 weeks ago I had knee surgery 11/12/2021 .the nurses and doctors really took care me on my first surgery. I was discharged on the same day . I also received a card from the hospital . Thank you for all you do .
I had surgery and receive the best care. I was skeptical because of the reviews of others. However, that was not the case. I am very happy I decided to have my surgery here. I received the best service the nurses were very attentive and …
Came to the emergency room. The room was dirty (4)alcohol wipe on the floor, piece of glove, spot of blood on the floor (took pictures). The Hispanic doctor was very explanatory his service was very good. The registration old lady was very …
The staff was quick and efficient, friendly and caring, and were great about the treatment of their patients. I visited the emergency room due to an asthma attack after feeling sick for the past 2 days. I live in Oak Park but decided to …
First of all, I never had a complaint or issue with this hospital until today. I came in today to visit my friend and the first thing that hit me was that horrible smell that smelled like urine. Disgusting! I tried to check in but there …
Just had my 3rd visit to MacNeal. First time my doctor sent me there for X-Rays. Other 2 times were trips to the ER. Every time the staff (intake people and doctors) was attentive, kind, compassionate and thoughtful. We’ve never had a long wait and have always been treated very well.
My mom was on emergency room yesterday and stay for her chirrosis, she had breast cancer about 8 or 9 years ago and because of that her right arm can not be used for any circumstances with inyections or pressure or tests. HOWEVER one of the …
I am changing my review to a 4 star. I have been to the ER recently as well as the Famiy practice office. I have to admit l, I have seen big improvements. I am not sure it the merging with Loyola had anything to do with it but, I have not …
There is NO communication whatsoever, too many interns on staff. I spoke to many of them and still don’t feel any better or know what the issue is. I had to check myself out due to the horrible treatment I got from the nurses there. One of …
Avoid this hospital. My family member was taken there, 11 days later he departed from this world. RIP my dearest brother.
This hospital is excellent. In 2015 I suffered a stroke and was taken to MacNeal. The care that I received was excellent. I ended up being admitted and was there for 1 month. The doctors, nurses and staff were all very caring answering …
worst doctors ever. they never find anything wrong with the patient. Don’t do any testing. I’ve been in for chest pains and they told me just to monitor it….
I took my kids in the summer for physicals and shots… well they called me …
As far as my delivery experience with my son, it was nice and have no complaint. However I am assuming with so much change going on here also comes change with the staff and how they do their job, beginning with the ones making appointments …
This is a great hospital if you are a healthy person. This hospital is very low staffed. The only classes this hospital offers are for expecting mothers. My father had a mild stroke and has been waiting for 7 days to be admitted to …
Every time I come here (not for me I don’t come here) I end up sick a week later. Even the simplest things take forever.
Had a couple of medical visits at this hospital without improving my condition. On the last visit I was consulted for about 5 minutes only to be referred to a specialist. Overall it feels like you get billed for seeing doctors who do the …
My mother had open heart surgery here. After a week of being there, she wasnt doing so well so they moved her to Medical University of Chicago were she passed. A few months later my uncle ends up in the hospital and is slowly dying and his …
Called this afternoon to schedule an imaging service, the worst customer service ever. The lady who answered the phone was so rude and was trying to rush the call. I have read bad things about this hospital! Today, I experienced that …
Don’t bother. You would be better off having a bum treat you. Also don’t plan on seeing doctors. I only had nurses check me out. I guess cyclic vomiting syndrome isn’t worth the doctor to check me out. Thank God I wasn’t POC because they treat them way worse. Also don’t plan on anyone listening to you.
Horrible nurses horrible doctors horrible patient care I walked out in this hospital. I had surgery done a prior day and had severe pain all night which took for ever to get proper medication. The next day dr said I was good to go around …
Please do not EVER drop a loved one off for mental health care! I promise you, you will be sorry. They do not care about you. They will pump you with drugs and stick you in a corner. Nobody to talk to, nobody to help you through with a …
My experience with Macneal hospital has been phenomenal. The nurses and doctors have treated me with the utmost respect. Parking is also very convenient.
Been here for 4 hrs in the waiting area waiting to see a Dr. There’s people here throwing up running up fevers and nobody comes and offers atleast a bucket or a cup so they can throw up. The girls that take your information just sitting and gossiping away lol… but it’s the closest hospital from home so I have no choice
I usually don’t leave reviews, but my stay at Mac Neal hospital last Friday, June 19, 2020 was the best experience I have had with a hospital. From the admitting nurses to the last nurse who took me out. I wish I could name all of them but …
I have used MacNeal Hospital’s services numerous times since 2004 and have always had very positive experiences with the physicians, medical staff, administrative staff, chaplains, and everyone else associated with the hospital. I have had …
I was admitted to the hospital not too long ago the nurses and doctors they really do care they’ll treat you nice I like to thank them all especially the nurses they go out of their way to make you feel at home and if you need them they’re …
Apparently my 2 year old having rsv isn’t as important as other people going in because every person that went in was taken in right away except my 2 year old daughter I asked how much longer it would be and they said a min ma’am I waited I …
Alondra 😊 thank you so much for all the hard work you did in the emergency room to help me get back on track and 41S Rebecca & Janey and the 2 Evylens Aleksa, Natalie, Alex, Cristian & Liz is also a great employee!! Also can’t forget about …
Possibly the WORST hospital visit I’ve had to expose my grandma to. Doctors and registration staff lacked compassion. My family and I felt lost and in need of some guidance in terms of how to help my grandma, but Dr. Han in the ER was as …
This used to be my go to hospital that I also recommended others to go there including my mother who is a senior citizen. Jan 2 my mother was hit by a car. A young woman went around a bus in a hurry while my mother and niece who is 5 were …
My wife just came here she visited a clinic earlier in the day because of abdominal pain. But because the clinic didn’t have an ultrasound we went to McNeal. My wife’s insurance doesn’t kick in until January and I feel my wife was being …
Horrible service! I took my mom because she had a bad pain on her right side abdominal. Her primary doctor gave her a referral to the ER thinking it could’ve been her appendix. They still took over 4 hours to get her to a room…. when they …
I’ve never been to the ER here but I gave birth to my son at this hospital on 1/22/19 and the staff was amazing. I loved how attentive each nurse and doctor were to my recovery and how great everyone was with my newborn. Seems like they genuinely care about their patients.
To get to the great Dr’s and nurses in the hospital, you first have to endure the unpleasant and unprofessional front desk staff at the ER, and an ultrasound tech that’s not familiar with her job.
Started coming to this hospital since 2004 and I honestly can say I have had the best treatment ever.. Although I can have a hard time at times they always seem to find the way to accommodate with my schedule…2 weeks ago I came to the …
Always rude here, take longer than ever no matter what kind of emergency you have, and are just a horrible place to get care in any way shape or form. Stay very far from this place
My (mother-in -law) walked into emergency room yesterday at 75 years old, With high blood pressure at 250. She calms the hospitality and service was poor plus wait time insufficient. Also claiming the attention to detail is unsatisfactory …
This is one of the worst hospitals ever please do not come here. My husband was crying in pain begging to give pain killers and the people at the front desk never helped asked to see the dr. Their response was your vitals are good you can …
I came all the way from the north side of Chicago, to get my second Covid vaccine here today. The staff was first class. From the moment I arrived I was impressed with how the nurses and receptionists treated the visitors. …
Terrible; avoid this hospital if you value your life. Bad experience with father/grandfather when they were admitted there. Medical staff don’t care about their patients.
I brought my two year old daughter per specialist request to the emergency room because she goes thru these attacks were she vomits and i had a referral for specific lab work to be done once she got the next attack which was today, and the …
MacNeal’s skilled doctors are overshadowed by the poor care given by some, if not most, of their nursing staff and dietetic section. I had to be admitted for 4 days after a very serious surgery. The first day was great, except I was given a …
first time chatting with my Mom. I had an incredible encounter chatting with a staff part name Warren I accept he/she is from enlistment. Incredible demeanor, love the way that warren Acknowledge us and made my mother giggle when she was …
This hospital will kill your family members! They almost killed me. I was rushed to the ER in ambulance due to an infection. I get there and tell the hospital I’ve already had major 2 surgeries. They wanted to cut me open and go from there. …
I absolutely enjoyed my time at this hospital!! Caring nurses and doctors were the best! I wish I could hit the lottery and give them all some money for the way I was treated. The pandemic was awful and still is to an extent, but the …
My wife gave birth here on August 26th by means of an emergency C section. The entire staff was extremely professional and within hours of arrival our baby boy was delivered. Everyone from the anesthesiologist to the nurses and surgeons …
This the worst place to go . Doctor DA number not right . Staffs very unprofessional. Students doctors writing medication up can’t get filled by Walgreens and other drugs stores . It was over 100 people in waiting area with Covid in air all …
Absolutely nightmarish experience with their behavioral health department. This experience made it so much harder to seek and receive treatment afterwards, and my life was already living torture. It’s been nearly 5 or 6 years, but I’m …
The ER is the worst ER I went in the world. They left me in the waiting room for 6 hours then forced me to write AMA to leave 😪, I don’t advice anyone to go there. If I could give less than one star I’ll do. …
Unfortunately my experience was not as great as expected. They gave me a temporary splint for my fracture which they set while I sat in a wheelchair and told me to stay off my leg at home until seeing the Orthopedic doc there, sorry but not …
An elderly relative was there recently and she did not like the staff. They were rude, disrespectful, uncensetive. She was told that she was using too much oxygen. So the she got transferred to another hospital in the middle of the night …
Sat inside the emergency room room #11 for over 45mins without a nurse checking in. Sadly they don’t even care how sick people are. I don’t care how busy it is, then get more staff!!!
Would rate it 0 stars if I could, expressed my illness had 180/100 blood pressure they never told me UNTIL I asked. Waited 3.5+ hours to get to even see a doctor, doesn’t sanitize someone with COVID came in and they didn’t wipe or spray …
Would rate 0 if possible In the emergency room I was told I wasn’t important but had a fever and couldn’t swallow anything n turned out I had a bad infection and that was after I was sent home the first time and told there was nothing wrong …
Spent the night in the ICU at MacNeal after a AAA repair. I was apprehensive because I had never been there before. That apprehension quickly disappeared when I started experiencing the staff. Here are some names: Maria, nurse in Same Day …
I was there for a surgery 2 weeks ago and had a very good experience. Nurses and doctors were great, made me feel cared for. Everything went well and I was discharged quickly. Next day I got a phone call from the hospital inquiring how I feel, and later I got a postcard wishing quick recovery.
I went to the emergency room at MacNeil Hospital on 10/10/2021 about 2:pm until 7: pm and I would like to say I had exceptional care…the entire staff was outstanding. I want to give a special recognition to the doctor that was on staff …
Overall it’s a good hospital with good service but not exceptional, what I disliked is at all the shifts changes there’s nurses practitioners not being properly supervised when providing care to patients, looks like the whole medical team …
I was diagnosed with Covid. About 2:30 am I couldn’t breathe, having coughing spasms, making my throat close tighter and tighter. I was wheezing and nearly able to talk. I am 32 weeks pregnant and I couldn’t feel my baby kicking. I went to …
My God what is wrong with this world!!??? Awful awful awful all around. I can’t believe this hospital is still allowed to exist! Every frickin experience with them is just not right! Something is very wrong 😫😢😥 …
Honestly save your time and drive the extra minutes to another hospital. They will make you wait 6hours minimum in the ER, regardless of your symptoms, regardless if you have a child, regardless if you’re throwing up or bleeding. I always …
My experience in the ER waiting area was horrible. I would never recommend this ghetto hospital to anyone. There was an eaten apple pit left on the table the entire time I was there. We were there for a good 6 hours. The waiting area …
Went to ER with chest infection, after a battery of tests and more than 4 1/2 hrs. I left to eat and sleep for work, I returned after work to get results and meds. They told me I had to pay again and reprocess! Avoid this place
Spent 7 hours waiting in the emergency room. Attitude from the check in man. At least 7 patients left after complaining about the wait. Chest pain after having surgery 2 days previous. I was born here and had 11 surgeries here as well. NEVER AGAIN!!!🤯🤬😡 …
As a patient this hospital in the ER department is horrible and treat people especially a few nurses like dirt and talk to people even myself with no dignity and respect. I also experience wroking There the 4th floor was absolutely awesome …
In my opinion this is one of the worst hospitals ever me No communication between Doctors and nurses. Staff was extremely rude. They definitely need to take some sensitivity training. And I know they are overworked but don’t take it out on …
If I if I could give a negative star I would….
I’ve been coming to this hospital for over 20 years and I had never had such a horrible experience in the ER… After 5 and 1/2 hours of waiting…. I still …
Is very hard to wait in the emergency room ! when you have super bad abdominal pain ! i waited 7 hours ! for me to be called .i ended up going home because i was tired and sleepy and super cold ! .there was people that had waited around 11 hours! thats unbelivable !! .
My husband has been in this hospital more than a few times over the years. He has always been treated with the utmost respect. The nurses and all the staff work hard to make sure their patients are taken care of.
My husband went to get his leg checked for clots at noon and was still waiting for someone to see him at midnight, bathrooms were dirty and if your going to make someone wait that long they should at least have better waiting chairs than …
Today I experienced a very bad incident at McNeal hospital (Loyola) a male nurse used foal language and the consultation through a PA. was unsatisfactory (aggressive) after we were told to leave because my wife refused the P.A. Nurse …
If I can give McNeal no stars I would but google forces you to put that one star. Anyways what can I say McNeal to sum it up ghetto! I always went to Loyola and at least you get your own room and take they care of your needs but McNeal …
I’ve been here since 12 last night and came in for a headache after I fainted. I did a CT scan and the doc said I would take an hour to get a room and see my results. It’s been 6 hours and I’ve been seeing people that got her after me get a room before me.
The WORST ever. Called twice, hung up on twice. Called back and asked to talk to a nurse, NO nurse. Incompetent people. Trying to find out about my mother and wanted to talk to her nurse. They transferred me to her.
Don’t come here expecting help. Waited over half the day for my infant to be seen. It’s clear the nurses and drs don’t want to help and are just there for a check worst place to seek help.
Wow emergency room last night my son was very ill. The ambulance brought him. The facility was so understaffed and had 50 or more patients in ER waiting to be treated. I felt bad for all those people waiting. We took our son to a hospital …
Came in today and was asked “what is your pain level?” I said “right now like a 7”
The worker said “NO. You are not a 7. That’s like child birth” two things: …
Radiology front desk is horrible. I hope to never go there again. I’m not sure if they are properly trained or just incompetent at addressing patient concerns. Called several times for records, promised call back, my doctor called and requested info, records were never sent.
If you African American do not go to MacNeal Hospital because you will sit 6 to 7 hours. But the Hispanics they get in and out they make sure they don’t be sitting there for hours at a time. But the African-American you going sit there and …
I would give 0 stars I took my 2 month old yesterday because she was having a hard time breathing they diagnosed her with rsv without even checking her . They did not took her temperature they didn’t do anything on her not even a nose …
If you can avoid this hospital please do so, the only reason my mom ended up there was because the ambulance took us there, but this is not the first time we have a horrible experience, the personnel at the hospital are extremely rude, they …
Horrible service since it’s part of loyola, central scheduling and receptionists are so lazy, first I come in and the receptionist forgets to check me in for an ultrasound, then the person who scheduled my ultrasound scheduled me for the …
Over the years, living in the area, I have had the displeasure of being at this hospital for one reason or another. My great grandpa unfortunately landed here. He was dying and only one person was allowed in his room. We were looking …
If I could give this place no stars I would. Went in last week to the ER and the place was dirty, staff was on their phones, and just all around a mess. The operator (Javier), when calling to speak to my relative was rude and loud. …
I stayed here for a brain injury. First, I waited for several hours in the ER in a wheelchair (I couldn’t walk) where staff just forgot about me and left me in a corner because I could not move myself. I was extremely dizzy and nauseous. …
Brought my mother in for chest pain and pain going down her left side. There is no urgency. The waiting room is not full. They go by first come first serve. Not the severity of the situation. The waiting room is dirty, paint is peeling. I will never bring my mother to this hospital again
Macneal hospital has a communication training opportunity. The Doctors, Nurses and Social Workers do not communicate with Family very well at all. We had a family member in for 4 weeks and couldn’t get any info from the Doctors or nurses. …
Most of my experiences here have been positive. They seem to care especially Dr Fu. Dr Herreda is dishonest and shady. It really depends on if you get a caring Dr or nurse, or one that’s just there because it’s a job. Patients are supposed to be treated with dignity and be heard you can find that here some times.
The team of nurses & doctor’s are amazing here! Let’s start off on how nice & concerned John, Kathleen, & Dr Ng was involved in my mom’s care.
I’m grateful good doctor’s & nurses still exist!!…You cannot maintain a career …
I had a knee replacement surgery June 28, of this year and the nurses and doctors were very Professional, the nurses were very Compassionate and Careing, I felt bad because I had to keep ringing for a nurse to help me to the bathroom! They …
I had my baby there while in custody and the nurses and doctors were great! They didn’t make me feel uncomfortable the total opposite. I want to apologize to the nurses and doctors in labor and delivery and moms and babies because of me …
I had damaged my eye and was being sent to McNeil for Same Day Surgery to correct a torn retina. I was wheeled in the door to the emergency room we’re all paperwork had been completed prior to my arrival. I was given a mask and the usual …
This is where souls and spirits go to get irreparably crushed. For my privacy and to avoid detailing occurrences others may find confronting and upsetting, I won’t reveal medical conditions or many emotional mistreatment details, but know …