Unprofessional client services. If you have any other options than this place, go elsewhere. I read the reviews and wasn’t expecting a great service but I this is above and beyond rude and unprofessional.
My wife went to have a mammogram, they didn’t gave any information about the procedure. They didn’t offer protection for her thyroid gland, and when she asked for it, they look at her upset, and told her that they didn’t have any. They didn’t inform her about possible risk.
The worst service ever I don’t advise anyone that has any self worth to go there , I do advise if you are refer there by your dr. Go somewhere else . The people there are very rude and wil take you out of your character .
Very bad service. They just want you to shut up and not ask any questions. They were also late to open the place by 15 minutes! I love starting my day like this, feeling worthless.
The radiology and imaging clinc located in east harlem is pretty good. The staff is freindly and takes care of business right away. The also give u copies of you images and the report diagnosis that goes with it.
Worst place ever. Went here to see why i was having abdominal pain and when i called for my results they said they didn’t have any results. Then they asked me did i get a ultrasound on my chest. The machine did not even work when i was there so that should have been a sign for me. The doctor had to write everything down.
There was a person by the name Lisa very nice human being she was so respectful and sweet she really helped today and I appreciate her those are the kind of people we need never forget you lisa
I am sorry to hear of the bad experiences. Was referred here by my doctor twice, both the times was same: not too long a wait, courteous staff and friendly radiologist. The latest visit was in past 3 days.
This by far is the worst clinic I have ever been to so I come in to get a X-ray done on my foot and my back they lost the x rays from my foot and then had the nerve to tell me that I never came in for my x ray on my foot the receptionist is …
The receptionist didnt say good morning goes a long way. A good morning goes a long way. I decide to do a walk-in. They do not pick up the phone at all to make appointments. This my second time here but the tech Evla, was very nice and pleasant. thank you. I also got a doctors note. Thank you
This Place is not professional at all .my appointment is for 3 PM and it’s now 4:17 PM and still have to wait another 20 min to be seen and no body wants to tell you anything I’m soaking wet from my knees down it’s cold in here as well .if …
This place is horrible after almost 2 weeks of their x ray machine being broken , I called Thursday July 12th to their general number (it’s the number for all their sites) to find out if they were fixed. And the only thing I was told over …
I had an appointment with this facility on Jan. 7th, 2019, nice, big, spacious area. Receptionist didn’t seem like she really wanted to be there. It was a good crowd of people when I walked in. I chose the seating behind the desk which was …
I have had good and bad days but I absolutely adore the front desk staff. At one point i had a full panic attack in an mri and although the tech was heartless the front desk worked with me and my medication schedule and rescheduled my …
My cousin had a 10:00 appointment. We got there at 9:45 and they were closed. The doctor that opened up came after 10:00. That is un-ex-ceptable. Even the worker were standing outside waiting. It’s 80 degrees outside, we standing in the …
Do Not, I repeat Do Not go here for your test!!!! Something that takes like 2-3 days, It’s been 3-4 weeks and I’m still waiting on my results. They didn’t even have the courtesy to tell me ahead of appointment that the results would take a while to come out! It’s unacceptable.
Do not go there. This place is extremely horrible. They are unprofessional when asked about the wait time when you’re even given an appointment and extremely slow. You are better off asking your Doctor to send you to another place to get X …
I recorded my phone conversation with themAnd twice they told me I was not onFor any appointment nor did they have my name date of birth and phone numberIn the system. Yet my Drs secretary said she made the appt she didn’t or they’re lying I am not sure who to believe either way they were nasty on the phone. EXTREMELY NASTY!
I should have read the reviews before I went here. I went because it’s conveniently located and I got the ultrasound I needed but the follow up recommendation was to come back for an MRI. I called to set up an MRI only to find out that they …
This is the worst place on the planet for testing. My daughter went for an MRI and it’s taking forever to get test results back. They don’t even answer the telephone. I’m reporting them to the department of health.
2 hour wait is totally unacceptable.
Service is horrible. Just go somewhere else.
Do not come here. They make you wait forever.
I AM IN THE MEDICAL PROFESSION AND CAN HONESTLY SAY THIS IS THE WORST RADIOLOGY PRACTICE IN THE STATE OF NEW YORK. STAY AWAY FROM THIS PLACE
The people are personable. However, everyone moves at the pace of a snail.
Do not go there. This place is horrible. They are unprofessional and extremely slow.
This place is very unprofessional never sending the radiology report to my doctor it’s been over two months and they never pick up their telephone !
Atmosphere is comfortable, staff is very helpful. They don’t mind helping you with what you need.
Unprofessional client services. If you have any other options than this place, go elsewhere. I read the reviews and wasn’t expecting a great service but I this is above and beyond rude and unprofessional.
I had an appointment but had to wait more than an hour to get in. very disorganized. If you value your time, this is not the place you wanna be.
had a great experience they go out of there way to provide service I like that they give you your results the same day on a cd. T. McCray Harlem NY
Called several only to be placed on hold several times . Each time the person would hang up.
My wife went to have a mammogram, they didn’t gave any information about the procedure. They didn’t offer protection for her thyroid gland, and when she asked for it, they look at her upset, and told her that they didn’t have any. They didn’t inform her about possible risk.
The worst service ever I don’t advise anyone that has any self worth to go there , I do advise if you are refer there by your dr. Go somewhere else . The people there are very rude and wil take you out of your character .
Very bad service. They just want you to shut up and not ask any questions. They were also late to open the place by 15 minutes! I love starting my day like this, feeling worthless.
The radiology and imaging clinc located in east harlem is pretty good. The staff is freindly and takes care of business right away. The also give u copies of you images and the report diagnosis that goes with it.
Worst place ever. Went here to see why i was having abdominal pain and when i called for my results they said they didn’t have any results. Then they asked me did i get a ultrasound on my chest. The machine did not even work when i was there so that should have been a sign for me. The doctor had to write everything down.
Was very clear about what I needed when making an appointment. When I showed up, they let me know they didn’t do the type of scan.
There was a person by the name Lisa very nice human being she was so respectful and sweet she really helped today and I appreciate her those are the kind of people we need never forget you lisa
I am sorry to hear of the bad experiences. Was referred here by my doctor twice, both the times was same: not too long a wait, courteous staff and friendly radiologist. The latest visit was in past 3 days.
This by far is the worst clinic I have ever been to so I come in to get a X-ray done on my foot and my back they lost the x rays from my foot and then had the nerve to tell me that I never came in for my x ray on my foot the receptionist is …
Disgusted, but not surprised!
I had a Mamogram done at this facility in 2011 and needed copies of the images …
The receptionist didnt say good morning goes a long way. A good morning goes a long way. I decide to do a walk-in. They do not pick up the phone at all to make appointments. This my second time here but the tech Evla, was very nice and pleasant. thank you. I also got a doctors note. Thank you
This Place is not professional at all .my appointment is for 3 PM and it’s now 4:17 PM and still have to wait another 20 min to be seen and no body wants to tell you anything I’m soaking wet from my knees down it’s cold in here as well .if …
This place is horrible after almost 2 weeks of their x ray machine being broken , I called Thursday July 12th to their general number (it’s the number for all their sites) to find out if they were fixed. And the only thing I was told over …
Customer service was horrible. The physical disn’t even introduce herself to me when she called me into her office. …
I had an appointment with this facility on Jan. 7th, 2019, nice, big, spacious area. Receptionist didn’t seem like she really wanted to be there. It was a good crowd of people when I walked in. I chose the seating behind the desk which was …
I have had good and bad days but I absolutely adore the front desk staff. At one point i had a full panic attack in an mri and although the tech was heartless the front desk worked with me and my medication schedule and rescheduled my …
My cousin had a 10:00 appointment. We got there at 9:45 and they were closed. The doctor that opened up came after 10:00. That is un-ex-ceptable. Even the worker were standing outside waiting. It’s 80 degrees outside, we standing in the …
Do Not, I repeat Do Not go here for your test!!!! Something that takes like 2-3 days, It’s been 3-4 weeks and I’m still waiting on my results. They didn’t even have the courtesy to tell me ahead of appointment that the results would take a while to come out! It’s unacceptable.
Do not go there. This place is extremely horrible. They are unprofessional when asked about the wait time when you’re even given an appointment and extremely slow. You are better off asking your Doctor to send you to another place to get X …
Turned into an Absolute waste of time
08/23/22 radiologist created a problem, it felt personal
Did not get my mri done
Wasted my time
I recorded my phone conversation with themAnd twice they told me I was not onFor any appointment nor did they have my name date of birth and phone numberIn the system. Yet my Drs secretary said she made the appt she didn’t or they’re lying I am not sure who to believe either way they were nasty on the phone. EXTREMELY NASTY!
I should have read the reviews before I went here. I went because it’s conveniently located and I got the ultrasound I needed but the follow up recommendation was to come back for an MRI. I called to set up an MRI only to find out that they …
Unreliable service.
If you want your report forget about it.
They always have shortage in staff.
Please don’t don’t don’t go there.
This is the worst place on the planet for testing. My daughter went for an MRI and it’s taking forever to get test results back. They don’t even answer the telephone. I’m reporting them to the department of health.