Main Street Radiology

Main Street Radiology

Main Street Radiology is a private outpatient radiology practice that provides radiological services since 1966.

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Main Street Radiology Reviews ( 250 )

  1. I don’t understand if this people don’t follow protocol ,,,I will never go there again the service was horrible and I don’t think they know what they are doing

  2. The worst place you can go.all The front desk worker deal with you with no respect.I am sure all the doctors who refere the patient to there have deals with them. Never again, don’t even think to try

  3. Horrible place, they took forever to take the appointment information then couldn’t find my doctor adress, didn’t call to confirm the appointment and on top of that when. I arrived they said the they couldn’t this type of MRI. Not even an apology, she said “yeah this isn’t the first time this happens”

  4. The manager Jason is so rude and disrespectful… it’s disgusting the way he treat the patient…. I’m currently waiting for test for one of my patients and he have such a nasty attitude against her

  5. the patience these women have is unparalleled. They dealt with my insurance issues AND got me in the room in record time on a FrIDAY no less. Amazing staff. You are the best!!!!

  6. Top notch ! Although this isn’t the closest place to me I continue to go here . The service and promptness that I’ve received here is best . Clean , professional , and easy to locate.

  7. Don’t even deserve a rating. The customer service is so bad. Walking through the door waited until the girl was done with the patient ahead of me, then with her rudeness took the person behind me, like I was invisible or something. She had so much attitude.

  8. Took people ahead of me. Your appt. time is a joke. Don’t rely on It. Not courteous!. They put you in the MRI and don’t come back until it’s over. Never once checking to see if you are ok. Was there over 3 hours.

  9. I was there for two different tests I had a 9:15 apointment I got there30 early they had me waiting and waiting till 11 o’clock so many women went ahead of me that I lost my patients and asked one of your stuff why you have me waiting so …

  10. I always have good experience when I go to Main Street Radiology
    Everybody is kind, nice, knowledgeable and understanding!!! Way to go Main Street radiology!!!!!! 😉 …

  11. Chole is a friendly receptionist over the phone who deserves 5 stars, keep up the good work!!
    However, when you go to the site, we supposed to do 3T MRI that’s why we pick Main Street, but the report came back 1.5T!? They dropped the ball

  12. My wife called on friday and asked if they accepted our insurance and they stated that they did and we made an appointment for today. We arrived at the clinic filled out all the necessary paperwork and was told 20 mins later they do not …

  13. Please rethink seriously going to this place. The mammo sonogram girl was so unprofessional, had an accent, had a very bad tone and attitude and making me so uncomfortable through out. At first, when she brought me into the room, I could …

  14. First time here with my 91-years-old grandfather. We were having an issue with authorization for his test being authorized for his PCP clinic hospital, not the imaging site we were told to go to. Evicore, who I found out were the ones …

  15. I have received very good professional services for my MRI with Main Street Radiology recently and I am pleased with them in every aspect.

  16. Never had a problem with any of Main Street Radiology Locations in Queens. They’re always Curiously and Professorial with me when I arrive and Depart from the Facilities.

  17. Everything went well and in a timely fashion, friendly and knowledgeable staff, always ready for whatever questions or problem I may have. I’ve been going for years and plan to continue doing so. Good experience!!

  18. I took my father-in-law to the Francis Lewis Boulevard location. We waited more than 2 hours waiting to get his service complete. He didn’t eat all day and it was completely unacceptable to make him wait for so long. It is inconsiderate to …

  19. Amazing experience…hands down. From front desk being super helpful and diligent, Anthony the RN in the back placing the IV, Michelle the radiology tech assisting in getting me the MRI neck. Even with valet parking and a CD of the …

  20. The staff and tech are fabulous, very caring and gentle. However, whomever reads and supplies the report on my pet scan is either overworked and under staffed or very slow. Each time I go I’m told the report will be at my doctor in 24 …

  21. This girl that works there told me Medicaid does a co-payment when I got there for my appointment of $50 I said oh what that’s alot she said if I don’t pay I couldn’t see the doctor I asked but do they give you a receipt she said yeah I …

  22. Easy to get to, convenient parking, Quick processing, Friendly staff, (smiling underneath the masks). If i need more of the services offered here I will make sure to come to Main Street Radiology

  23. I used their lab for a test, everyone was nice, except the doctor. He showed up late, and was rude every step of the way. Two months later, I get a call from a collection agency! Main Street Radiology made attempt to contact me, even …

  24. I went for my 1st ever MRI W/contrast yesterday at this location. The people at the reception desk were ok, did their job.
    I’m claustrophobic, Anthony that hooked up my IV was so good, friendly and …

  25. Visited Main-street radiology January of 2022. Wait was not long very professional staff. Moving forward any type of imaging I may need, I’m going to ask my physician to send me to Main Street radiology.

  26. This place is awful, it used to be decent but it went downhill. In see in the reviews that the manager will answer your concerns, I emailed this company and trust me, no one will reply. Do yourself a favor and go to any of the numerous radiology facilities in NYC.

  27. The staff there is terrible. I went for an ultrasound appointment and it was a mess from start to finish with the receptionist guy I don’t remember his name, He was giving me a hard time even though his boss told him it was ok for me to …

  28. Prompt check-in. Courteous employees. Treated like an individual and not just a case. Technician explained clearly. Highly recommend this location.Please keep up the high standard. Thx.

  29. Please note that during this pandemic, they force you to leave the key at the valet. I don’t see the valet with any wipes and disinfectant spray. How can I trust them to touch my car. Very disappointed that you make us leave the key and at …

  30. My doctor recommended Main Street Radiology, instead of the hospital during Covid 2020, for MRI imaging to follow a condition. The medical staff were very diligent about Covid precautions with only patients, limited amount, in the waiting …

  31. I have always used Main Street radiology for any radiological work I needed. Most recently they exceeded my expectations by quickly reading the reports and having them ready for me to pick up and take to doctors ( for surgery). I will definitely recommend Main Street radiology to family and friends.

  32. Extremely unorganized office. Made us fill out our information again before going in for an mri after already having filled it out the week prior. Waited for an hour to be seen for no reason at all. Over 5 people were seen first even though …

  33. Made an appointment with no issues and very close to the day I called. Went for an MRI. Showed up 15 minutes early, sat down for 5 minutes and called right in. Everyone was very helpful and professional.

  34. This place is very DISHONEST.. My husband went there for a sonogram and asked if they took his insurance and they said yes. They were lying and had the nerve to bill him a ridiculous amount. BEWARE they are not honest. I would give them 0 stars if that were an option.

  35. The staff was professional and me feel relaxed. My cousin was also there and he had a positive experience as well. During the testing I was relaxed and comfortable . I would recommend MSR to anyone.

  36. This place is very good indeed and all I remember was that I was put inside a machine and they had to take an x-ray of my head while I was put to sleep with headphone over my ear with some music, and I believe my uncle had told my dad or …

  37. Our experience with the Billing Team and the Radiologist was ok, they were very helpful..our experience with the person at the front desk was not pleasant and if I had to make a decision to reccommend Main Street Radiology based on the …

  38. the wait was ridiculously long considering I had a firm app more then an hour. and they said don’t come with anyone due to covid and everyone brought someone so there were no chairs even left.

  39. They are organize and clean. The staffs are very nice I just had my sonogram in my left breast in April and the lady technician(sorry i forgot her name🥺) a single mom like me was really kind and friendly. I choose to go to Main st. Radiology. More Power …

  40. I have always used Main Street Radiology for my imaging needs. This is due to the fact that they have many convenient locations, always get quick appointments, everyone is so polite and professional and my doctors get my reports promptly. This is why o would never go anywhere else.

  41. I had to wait a bit longer since I wanted the open MRI as there was someone before me but all went well. The staff was pleasant and professional as well as the MRI technician.

  42. Second time coming here. Everyone was nice, from front desk to the technicians to the nurses. Professional and courteous. I forgot the name of the nurse who put in the PVC was friendly and professional. …

  43. Easy! Courteous treatment that BEGINS with the young gentleman that greets you upon entering. I was also able to return and get full video cd’s to take to my doctors and surgeon, hassle free and immediately!

  44. I am claustrophobic and needed to have an MRI. The two young women who did the MRI were very reassuring. First they checked to see if I could handle the usual MRI machine. When I wasn’t comfortable with it, they let me check out the …

  45. Main Street Radiology at 32nd Avenue and Francis Lewis Blvd. is a great place. It is always clean. Wait time is quick. And everyone is professional and friendly. I always chose them, whenever I have a choice.

  46. The reception staff were professional but friendly and very helpful. The tech was an angel. I get nervous with MRIs but she was patient and calm and very kind to me. I have neck and back issues and she did everything she could to make me …

  47. The Staff member are very informative and friendly. The technician made me feel comfortable and relaxed, She gave me headphones and told me which music station I wanted to hear so I wouldn’t hear the loud sound the MRI machine makes.

  48. I have been a patient of Main Street Radiology since 2008 when I went through my first cancer battle, 3 cancers later and they still remain my favorites! From the warm welcome, to the attentive nurses, and the comforting doctors! I love them all. Thank you MSR yourrrr GREATTTTT!

  49. I have never had a “bad” experience at Main Street Radiology. I go there for my annual mammograms and also for my bone density exams. Everyone is courteous and professional.

  50. This five star review goes entirely to the friendly radiographer named Nicholas who assisted me and my mother on New Years Eve. My mother has Parkinson’s which makes it very difficult for her to walk or move around on her own. He was so …

  51. Main Street Radiology is the best in New York. Better than all of the other places. Better techs, better receptionists, and even more important the best and smartest radiologists who read your films.

  52. The staff is alway professional, polite and helpful. The facility is clean and very COVID conscientious with plenty of sanitizer and well spaced chairs and shields. The appointment time was promptly kept on schedule. The testing done efficiently with state of the art equipment. Making an appointment was easy too.

  53. Terrible experience. Very poor patient’s care.And some people like the manager name ” Jason” does not belong there. This person should not communicate with patients period!!! . This person is dishonest, carless, Rude and Lier.If I was in …

  54. I had a wonderful positive experience at the Belleose facility the staff is highly experienced and treat you like one of their family members. I can’t believe how I improved in y physical status since initially started. I highly recommend MainStreet Radiology!!!!

  55. I’ve been an MSR patient for many years. The staffs in each of their facilities are efficient and competent, while treating every patient with respect and compassion. Wouldn’t use any other Radiology service!

  56. In two words. Excellent experience. From check-in to testing. I have tested at this facility multiple times. The techs are considerate . Patient and professional. The check-in experience has been streamlined and is seamless for me even during Covid-19.

  57. My experience was very professional . Staff was patient,thoughtgul experience and very caring. The environment was very clean and inviting.I will definitely recommend Main Street Radiology to family and friends.

  58. I love this place. I love the valet parking It is organized I use a walker & someone always opens the door for me. Staff is very friendly & helpful
    I always end up getting an IV and that always goes well …

  59. Have been going to Main St. Radiology for all my radiology tests for several years. The process is easy, the staff friendly which puts me at ease, all are very professional. Would recommend Main Street to my family and friends.

  60. MSR has had growing issues over the past 23 years but seems to be trying to get the patient flow smoothened out. From making an appointment, processing in and reporting my results, MSR is still beating the competition. Congratulations to all the committed staff taking pride in providing friendly and professional service.

  61. I had an MRI at Main Street Radiology! Making an appointment was easy. The person making the appointment was kind , helpful and accommodating! The day of the procedure I was taken in almost immediately and the technician was knowledgeable, pleasant and made me feel very comfortable.

  62. I did MRI, the machine was too small for me, I was 200+ pounds and I barely fitted into the machine. A staff in the room yelled at me once since I was very uncomfortable and tried to adjusted my feet during the process. Other than that everything was ok.

  63. Everything went very well while I was at Main Street Radiology. The place was very clean and well maintained and I was very impressed by how fast they were able to take my blood and get me out the door. Overall I was very impressed!!

  64. Very pleasant from the second you walk in. They are very quick, they sign you in and get the ball rolling. Once inside the room, you’re greeted by a technician. As I said, everyone is lovely from beginning to end, and I’ve been there twice!

  65. I took my son with autism for an MRI and I must say the front desk did their job maybe not the most friendly but they did get to the point. The wait was minimal thank God, they had to put a line in for sedation, and the tech doing it was …

  66. All my imaging studies and related reports are readily available for review by me or any of my physicians.
    They run very close to scheduled times. Rarely did I have to wait long. …

  67. Everyone was professional, helpful, and friendly. They did everything they could to make the experience as easy & as comfortable as possible. I was impressed by the effort put forth by everyone involved and I would definitely recommend Main Street Radiology.

  68. The stuffs at Main St Radiology are so kind and caring at the two Bayside locations. They are true leaders in patient care. Some of these tests could be really scary especially for the first timers. However, they made it better by telling …

  69. I LOVE THE SERVICE,VERY POLITE AND YOUR IN AND OUT. THE ONLY THING I AND IM SURE MANY OTHER WOMEN, WOULD LOVE A NEW WAY TOO GET THE MAMMOGRAM TEST PAINLESSLY. THANK YOU. GOD BLESS

  70. I would have given 5 stars after the first two MRI-s I had done there but my 3rd MRI procedure done by Nicki was by far the WROST ever my ears are still ringing and they hurt so bad!!! Just meeting her I was uncomfortable. She gave me ear …

  71. Main Street Radiology has been my go to facility for the past twenty years for X-rays, mammograms, scans etc. They are professional, caring, kind, friendly. I would recommend them in a heartbeat.

  72. If I could this place one million stars I would. Top notch, friendly, professional, thorough, and respectful. On top of that if you show up at the time they ask you to you will be out of there before your actual appointment

  73. I’ve been going to MSR for more years than I can remember. All the personnel are terrific. Always pleasant, polite &efficient. Appointments are quick and easy to make. MSR improves every year with the latest equipment.

  74. I had a MRI done at Main Street Radiology for my liver. The lady inside the screening kept me very comfortable and even offered me music on headphone to listen to durring the scan. Nice work team at Main Street Radiology !!!

  75. My experience with Main Street Radiology was professional and top-notch. I was seen on time, all the details of the procedure were explained to me at each step of the Stress Test. The whole thing took less time than I was told from the first phone call. All of the staff were friendly and efficient.

  76. Always easy to get an appointment. Always crowded but they move you through to your test rapidly. Results are delivered to my doctor same or next day. Conveniently located with several offices close to home.

  77. The staff goes over and beyond to help you feel comfortable, this place is very clean and everyone is very friendly and Professional. Will definitely return back if necessary.

  78. I went there for a nuclear stress test today and the experience was wonderful. The staff were friendly and extremely helpful. Thank you guys for making it such a positive experience

  79. Professional, knowledgeable and efficient staff. Results were reported in a timely manner. As a healthcare professional, I would highly recommend Main Street Radiology.

  80. The waiting time was ridiculous. They asked me to arrive half an hour early, and then I had to wait another hour on an empty stomach. The only reason why I gave 2 stars is that MRI technician was nice and friendly

  81. Appointments at easy to get. Wait time is usually short. The staff is friendly. They answer al questions completely. They never rush me. Excellent relationship.

  82. MSR had always been my go to place if I need to do any test and I had lived around the neighborhood for almost 20 years, very well developed place. …

  83. Very professional staff and state of the art equipment. Most of my doctors either recommend Main Street Radiology or they are impressed by their reports and analysis of their MRI’s.

  84. The actual MRI and technician were fine, no problems there.
    There was a lot,of confusion when I checked in.
    I was given an I pad to fill out my info. No problem. However if I needed to ask …

  85. I was very please with the time I walk in the lady at the desk Ms. Sally was very professional and had a great personality and the gentleman was also good please keep them this was on a Sunday. I didn’t have to wait I was call …

  86. Glad they let me, the English-fluent daughter, fill out the demographic info on the tablet. Super glad that the staff was gentle and gracious with the little old Chinese lady that is my mother. Not easy during the pandemic.

  87. The greeter at the door is very welcoming 🙏 and friendly. The checkin process is smooth 👌 and the waiting time is short. The place is very clean and comfortable and the staff is very friendly, kind, interactive and professional. …

  88. I wasn’t feeling well the day I went and the loud tall man at the desk asking questions at checkin made me feel worse. I could hear him asking patients personal questions in the waiting room!!!! The short man behind the desk made me want to …

  89. Generally, I was very satisfied with the performance of the workers who operated the various radiological machines. They were very active and made me feel at ease. The workers at the reception were also very responsive. I would like to thank them all for a good job done. Cheers!

  90. The staff at Main Street Radiology are wonderful people. I have been using them for my radiology needs for over 15 years. I would highly recommend their services. I have had CT Scans, MRI’s, sonograms, and ultra sounds at Main Street …

  91. I’ve visited Main Street Radiology on 3 different occasions, 2 times for ultrasound and 1 time for a CT scan. The people there are very nice and they take care of you promptly. The only issue I had is I tried to make an appointment at …

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