Mako Medical is a health care diagnostic laboratory specializing in helping you take control of your healthcare by offering accurate testing and … See more
I took a Covid test Monday morning at 8 AM and it is now Thursday 3:00 PM and I still do not have the results. I had to cancel a trip to Jamaica for a wedding because I did not have my test results. Called from 2 different phones this …
I would like to give a huge shout out to Oliver,The customer service agent I had the pleasure of speaking with today. After my third attempt calling the number talking to other representatives that led me nowhere I was finally connected to …
The Customer Service is Great!
Even though they were very busy, they responded back and helped me get my dad’s Covid test results, which we got in 2 days from the test date. We needed them for his international travel. So, very Thankful to them for helping us!
I’ve been waiting for my results for almost a week now. I’ve called several times and can never speak to anyone. They say the wait time is longer than 30 minutes. I’ve called 2 days back to back and have waited over an hour. I still …
Testing process was quick and easy. But I have sent several emails and called several times only to sit on the phone for hours just to know why my son’s test results are not showing online. I need something more official than a text …
On Sunday Morning at 7:15 took the the test it was well organized with army reserve personnel helping. They were great!! Thanks
Results should be in 4 days so on Thursday no results called on hold for 2 hours …
I’m at the 143 Henry Parkway McDonough GA location on July 27 at 12:38 pm and still waiting for a worker to arrive at 1:33 pm. I called customer service at 1 pm and was told the sales rep contacted worker and worker would be back from lunch …
Pre-registered for a PCR COVID-19 test only to arrive at the site to find it abandoned. I called Meiko customer service and a very rude customer service person told me that I needed to call the public health department because the site had …
Waited 2 hours in line to get tested, which is fine I understand the recent surge. However, it’s been 6 days since and we have not received our results. We’ve called multiple times and have waited at least an hour each with no response. …
I worked there as a covid response screener and they fired me and my other 4 co workers out of no where, when summer break began. They do not warn people before letting them go. I do not recommend anyone looking to work for Mako, very unprofessional HR people and managers.
I took a Covid test Monday morning at 8 AM and it is now Thursday 3:00 PM and I still do not have the results. I had to cancel a trip to Jamaica for a wedding because I did not have my test results. Called from 2 different phones this …
I would like to give a huge shout out to Oliver,The customer service agent I had the pleasure of speaking with today. After my third attempt calling the number talking to other representatives that led me nowhere I was finally connected to …
The Customer Service is Great!
Even though they were very busy, they responded back and helped me get my dad’s Covid test results, which we got in 2 days from the test date. We needed them for his international travel. So, very Thankful to them for helping us!
I’ve been waiting for my results for almost a week now. I’ve called several times and can never speak to anyone. They say the wait time is longer than 30 minutes. I’ve called 2 days back to back and have waited over an hour. I still …
Testing process was quick and easy. But I have sent several emails and called several times only to sit on the phone for hours just to know why my son’s test results are not showing online. I need something more official than a text …
On Sunday Morning at 7:15 took the the test it was well organized with army reserve personnel helping. They were great!! Thanks
Results should be in 4 days so on Thursday no results called on hold for 2 hours …
I’m at the 143 Henry Parkway McDonough GA location on July 27 at 12:38 pm and still waiting for a worker to arrive at 1:33 pm. I called customer service at 1 pm and was told the sales rep contacted worker and worker would be back from lunch …
Pre-registered for a PCR COVID-19 test only to arrive at the site to find it abandoned. I called Meiko customer service and a very rude customer service person told me that I needed to call the public health department because the site had …
Waited 2 hours in line to get tested, which is fine I understand the recent surge. However, it’s been 6 days since and we have not received our results. We’ve called multiple times and have waited at least an hour each with no response. …
I worked there as a covid response screener and they fired me and my other 4 co workers out of no where, when summer break began. They do not warn people before letting them go. I do not recommend anyone looking to work for Mako, very unprofessional HR people and managers.