They have no drop box to pay after hours. They only take cash.you cant pay online .those of us who cant get out have to figure out ways to get this paid.
This place is about as good as the product it collects. They’re rude, snarky and try to shut off your services any and every time they can, even if it’s only a day late. They make it impossible to pay unless you come in with cash or check. I always dread going in this place and it needs to get better people and better services.
I called to get an adjustment because we are filling up our pool, but was told that they don’t do that anymore and haven’t made pool adjustments since 1985. The 10,000 gallons of water I’m using to fill up the pool should not count towards the sewer bill! I will be filing a complaint.
Nearly impossible to pay unless you use snail mail. But who has checks anymore? There is no after hours drop box. No online payment, no credit/debit card payments. The choices are go in person on your lunch hour or mail a money order. …
This company is an absolute joke! The hateful woman that works there is the rudest person I have ever had to deal with. She definitely doesn’t need to have a job in customer service dealing with customers everyday. I have no idea how she …
Most rudest people I’ve ever dealt with. Business hours are 800- 3:00 I’ve went there today and the gates are closed at 2:45 . Dont know who the supervisor is but if your gonna change your hours and close at 3:00 how about you work till …
If I could give 0 stars, that’s what I would give. The day isn’t long enough to list the amount of problems I have had with this dump. I will say I believe they get their rocks off sending out cut off notices and having your water turned …
Terrible customer service. Says office hours are 8-3, yet they are there till 4 to “catch up on paperwork” because they are ever so busy. But the gates close between 230-245, so even if you wanted to pay your bill you can’t if your running …
They have no drop box to pay after hours. They only take cash.you cant pay online .those of us who cant get out have to figure out ways to get this paid.
Can not get hold of any one by phone tried 2 days
This place is about as good as the product it collects. They’re rude, snarky and try to shut off your services any and every time they can, even if it’s only a day late. They make it impossible to pay unless you come in with cash or check. I always dread going in this place and it needs to get better people and better services.
I called to get an adjustment because we are filling up our pool, but was told that they don’t do that anymore and haven’t made pool adjustments since 1985. The 10,000 gallons of water I’m using to fill up the pool should not count towards the sewer bill! I will be filing a complaint.
Nearly impossible to pay unless you use snail mail. But who has checks anymore? There is no after hours drop box. No online payment, no credit/debit card payments. The choices are go in person on your lunch hour or mail a money order. …
This company is an absolute joke! The hateful woman that works there is the rudest person I have ever had to deal with. She definitely doesn’t need to have a job in customer service dealing with customers everyday. I have no idea how she …
Most rudest people I’ve ever dealt with. Business hours are 800- 3:00 I’ve went there today and the gates are closed at 2:45 . Dont know who the supervisor is but if your gonna change your hours and close at 3:00 how about you work till …
If I could give 0 stars, that’s what I would give. The day isn’t long enough to list the amount of problems I have had with this dump. I will say I believe they get their rocks off sending out cut off notices and having your water turned …
Terrible customer service. Says office hours are 8-3, yet they are there till 4 to “catch up on paperwork” because they are ever so busy. But the gates close between 230-245, so even if you wanted to pay your bill you can’t if your running …