Mcalester Regional Health Center

Health & medical, McAlester Regional Health Center

McAlester Regional Health Center is a 197-bed nonprofit health care facility.

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Mcalester Regional Health Center Reviews ( 176 )

  1. Horrible place dirty,so nasty.There more worried about money then they are about the care of the patient.I wouldn’t take my dog to that place.Its a shame anymore when it comes dwn to money before a human.

  2. The McAlester Regional Health Center Foundation is really committed to improving the health and lives of all those living in Southeast Oklahoma. They have such a wide variety of opportunities to help you make a difference.

  3. This hospital seriously needs to be downgraded from a level 3 facility to a 4-5 level facility. They have no specialty units. Cardiology, neurology, etc… Just about everything here gets transferred out.

  4. Kind, caring and went out of their way to help…Everyone that I came into contact with was wonderful and I am greatful for the excellent care I received during my stay with them.

  5. Great teamwork and all employees went out of their way to speak and address all issues. Would use again. Very professional but more important of all very caring personnel.

  6. THIS HOSPITAL DESERVSE NO STARS…My mother was admitted to the hospital back in July for a esimic bowl had two foot of her intestine removed before surgery she was walking and could take care of her self after surgery she never walked …

  7. Pleasantly surprised. Waited for a bit but wasn’t too bad. Just chilly im the editing area next to automatic doors. My fault for not wearing a jacket.

  8. It wasn’t at the hospital but Imaging center. I really love this place. It’s very peaceful at this place and I did not have to fear of the place having alot of SICK people there. Thank you McAlester imaging center. Thank you JESUS!!!!!

  9. Came in by ambulance to emergency room from pretty severe car wreck and was taking excellent care of by nurse and doctor took a little while to be treated considering the time they had to work with md on my injuries…. the way I was …

  10. They didnt really help me they gave me morphine and did a ct scan but because they didnt see anything wrong they sent me home. Something is causing this major pain but they didnt want to take the time to look farther into it..

  11. They helped my son when we rushed into the er with a very serious emergency they helped keep him as comfortable as they could as well and set us up with an amazing doctor from there on thank you lady’s that helped us ❤️💜 …

  12. What is wrong with this hospital. One week in ICU. Wife stayed bedside with patient. Couldn’t even bring in a reclining chair.. MRI machine broken. Shame on you McAlester!!!

  13. Spent the night for tests to figure out why I was blacking out. The staff was very professional and personable. No complaints. First time I didn’t have to wait in an DR.

  14. I love going somewhere and they know your name . From reception to everyone you meet call you by your first name. Everyone is professional. Your doctor listen to your concerns and explain things when you don’t understand

  15. I went for the annual mammogram and also had a bone density test. Everyone in this office is very polite, friendly and very professional! I recommend this facility for testing!!

  16. NO THERE IS NO THANKS TO THIS PLACE. HAVE BEEN WAITING 5 HOURS FOR A EXRAY AND THEY KEEP TELLING ME THERE IS ONLY ONE EXRAY PERSON IN THIS WHOLE PLACE. THEY CANT FIND OUT HOW LONG IT IS GOING TO BE THEY CANT TELL ME WHEN I CAN SPEAK TO A NURSE OR DOCTOR. YOU COULD DIE IN THIS PLACE BEFORE YOU EVER SEE ANYBODY BUT A CNA….

  17. Live in Texas. Had suvere stomach cramps. Diagnosed hieatal hernia. Surgery performed by Dr. Hayes. Without him I don’t think I would be here. Nursing staff great and concerned. Experience with hospital was great.

  18. Maybe once long ago the doctors and staff cared but know they do not care. Lives here my whole life and never saw the staff so hateful and stuck up. Use at your discretion.

  19. The doctors didn’t listen to me when I was telling them what was wrong. They said that there wasn’t anything wrong with me and sent me home. I have had a fever since Monday and am not getting any better.

  20. I was treated with courtesy and provided with professional healthcare from the staff and the doctor on duty. During my stay in the emergency room, I was made comfortable, which relieved my stress. …

  21. The women’s imaging team patiently go over everything from how to access records on the portal to guiding you through the exam. They go out of their way to make the process as pleasant as possible.

  22. Late night visit went really well. Great staff all the way from reception to discharge. Great attitudes and they all seemed to honestly care about me. Definitely would recommend!

  23. I went to have a ct done and everyone was was very nice. took care of me in a timely manner.. Do know if it was the techs, nurses , or what .. Its alot better at the Hospital.

  24. Been trying to get a xray or Ultrasound or MRI on my daughter’s knee for two to three weeks
    The Doctors said they ordered it when I call for the date of the appointment no …

  25. This place is a joke me and my boyfriend just went here because he has an infected tooth that was hurting so bad and his left side of his face was swollen he was crying and couldn’t even eat the doctor flashed a light in his mouth and …

  26. It was my 1st visit since the Pandemic and I was nervous but it went smooth and I felt like they were concerned about my safety because it was a sterile environment! It was a good experience overall!

  27. If you or a loved one are having a life threatening medical emergency while driving through McAlester, Oklahoma, I strongly suggest that you keep driving until you get to the next hospital. The locals in McAlester are already much too aware …

  28. Dr torbati needs to learn how to put his patient and there needs first, and needs to learn how to respect them. When they ask for medical help and testing he needs to explain why they should or not should have it. Instead of telling them …

  29. I had to give this place one star even though they deserve none. This place took the life of my papa. He had a stroke and they said he was fine. Then they Saud they didnt have a neurologist so they would life flight him. Then they said they …

  30. The woman who performed my test was EXCELLENT. However the people at admissions never called her to tell her i was there. She came and found us after we had been sitting waiting for almost 45 minutes.

  31. Experience was ok other than having to wait over two hours with my daughter that could have had a head injury from a motor vehicle accident. Some people were taken back and discharged before we were and she had symptoms of nausea and …

  32. We just left MRHC… We are absolutely amazed of the care we recieved for our 10 month old baby boy! Our RN Emily was amazingly quick, helpful and extremely caring anf thoorough, our Dr. McAlester was also one of the best, he took very good …

  33. If I was able to give this place no stars I would. If you want your loved one to live then do not bring them here. They killed my grandma 6 years ago after they failed to prescribe her blood thinners after a knee surgery which is one of the …

  34. A few days ago I went in and had nothing but a caring staff from the start. I would like to thank the front desk, nursing staff and Dr. Martin for helping me! Everyone of you are a blessing!

  35. I’d leave 0 stars if I could. We waited 3 hours before a resident came in and said it was a ear infection and then then another hour for the dr to come in and say a double ear infection and when I told them to test him for rsv they didnt and what do you know he has rsv.

  36. Doesnt deserve the one star i had to choose to make a review! After being physically assaulted and 16 weeks pregnant while being a high risk pregnancy already it took well over 3 hours to even get to a er room. And another hour b4 being …

  37. McAlester still suffers from some small-town culture (long wait times, poor organization in few departments, for instance) but a lot is improving. They just got a gastroenterologist and their cardiologist and pulmonologist are excellent. …

  38. I would give a negative review if I could. My 88 year old mother was in there for eight and a half hours and it was miserable. I gave my phone number and car description. They never called the whole time. When I called them they never …

  39. MRHC has greatly improved in just the past 5 yrs. I’m very satisfied with the care I was given not only from the Doctors, but especially the nursing staff. The nurses of MRHC Are some of the best I’ve seen.

  40. I had to bring my mom to the emergency room with my little sister. My mom has teo kids im the oldest and when the nurse saw us walking beside here ahe said now only one of you can come with her. I stayed in the waiting room because i was …

  41. If I could give this hospital a 0 star rating I definitely would. I took my very sick dad to the ER and we waited for 3 hours before I asked how much longer it would take. The receptionist in the ER said she didn’t know and that it could be a 7-hour wait. This place is a joke!

  42. I went in for a CT. I didn’t have to wait, they got me checked in quickly and as soon as I got to the x-ray place they gave me a form to fill out. As soon as I handed that in, they came and got me. It didn’t take but a few minutes and I was done. They were very efficient and professional.

  43. Was there twice for the same thing. Anemia. Tried to tell all Dr’s I spoke with. Nobody would listen. I’ve been anemic twice before in recent years and knew the feeling. Dr’s would not listen me at all. Checked my heart. No diagnosis the …

  44. This hospital is a joke. For one when it comes to their hospitalist they don’t care about the patient because they don’t see them on a permanent basis so they don’t even read their file or even pay attention to what the patient has to …

  45. I would give no stars if possible…. Came in with my fiancé and she was throwing up with abdominal pains so bad she could barely walk. We cleared a full lobby and they started to let other people go back, with in my opinion no worse …

  46. The general attitude of the staff at this facility is one of complacency and just treating the public as almost not human. I am 67, a Marine Corps 4 year enlistee with Vietnam service, and the lack of concern for my time spent waiting was …

  47. I have to give 1 star to rate, at least they have a nice new er, but some other hospital should have got it. The worst experience was with my wife we went in they told her after testing her they told her that it’s probably MS and to go see …

  48. They released my brother inlaws body to his girlfriend after he passed in their emergency room and didn’t notify any of the family members of where the body was taken. Then, they were very rude to the daughters of my brother inlaw when they called trying to get answers.

  49. I went to the urgent care facility there and my diagnosis was accurate. The people were friendly & helpful. My pa or np was good & she told me exactly what I needed to do to take care of myself. Also they did a culture & it came back …

  50. By far the worst hospital I have ever been in. They almost killed me by overdosing me and shutting my alarms off after surgery. Also tried to send my MIL home when her potassium was critical and she has AFIB and was due to have stents in a …

  51. I had my gallbladder removed on 2/27/2020 and I was treated very well. I woke up in no pain and had a very attentive nurse. Dr Plaxico was my surgeon and he is excellent as well. It was a very positive experience.

  52. Unfortunately, I have been there a few times this year, but it gives me the ability to give a review over the average of the care we received. The ER is nice, and the care is very competent. Good job. We have just a few choices of ER’s in our area and this is the one we would choose.

  53. I’m in a powerchair. When I’m looking for a special area, any and I mean ANY, staffer will stop to assist me. Actually, it’s surprising the extent they’ll go to. I don’t need to ask; they ask me. …

  54. ER had a stoned sounding guy on the phone, who barely answered my questions. To be fair it was 0235 early Sunday morning. Sunday at 0700 the ER, which is very new and well equipped, had me up and clear within four hours after the right …

  55. My cousin was brought to this hospital by ambulance. They told her she was dehydrated and had a UTI. Her bp was 250/100 and they sent her home and told her to drink lots of water. A couple days later she went to another hospital where she …

  56. My husband had a stroke and the emergency room people were amazing in how fast they accomplished everything. Then the ICU doctor, Dr Auld, and the nurses have been wonderful!! Very happy so far.

  57. Did you really refuse to treat a copperhead bite in your ER? “This is another BAD deal that I’ve seen McAlester Regional Medical neglect. Not related incidents at all. That is ridiculous. They should be ashamed of themselves and rethink …

  58. I give it 4 stars just because we had to wait for ever. I understand at the time we was there, there was 3 doctors there but all 3 was on a code Blue in the Cath Lab. I understand completely they needed to be there as I would want them …

  59. Went in for a very basic procedure according to the surgeon. Would not listen to me about a condition I had and I coded on the table. Was air flighted to Tulsa where some REAL doctors took great care of me. St Johns is the best and very …

  60. My husband went to the emergency room for chest pains. All the necessary tests were run to show that pain in the chest was not a heart attack and may well be a pulled pectoral muscle. What a relief! We were so pleased with the care and …

  61. I was in the ER for 4 hours waiting on a doctor. I was admitted at 12:45 seen two techs then the doctor at three then discharged at 4pm! They never offered snacks or anything and I didn’t know where the restroom was. Plus I am 21 weeks pregnant.

  62. Some of the staff are wonderful while other have no clue or they are arrogant have yet to figure that out. The person that called to set up appointment did not give correct information so my daughter and I lost precious time we could not …

  63. The staff at McAlester Regional Health Center ASC surgery were amazing. They were the most patient and understanding team of medical professionals I have seen. They were very concerned with my sons needs and made sure he was comfortable …

  64. My experience with MRHC emergency room was great. They got me taken care of quickly with the appropriate testing and scans and even though the hospital was a full census, got me transported to another facility. Everyone from the admitting …

  65. My elderly mother was taken there on 3 different occasions. All 3 times she was treated like dirt. The ER doctor the last trip there, i do not know how she has a license. Best suggestion for anyone thinking of going here …go somewhere …

  66. My visit was with the Osteopathic Facility. There were only a few minutes of waiting time. The entire staff (desk receptionists, xray technicians and physicians assistants were all kind, helpful and very knowledgeable. The PA listened to me …

  67. My wife had both of my boys here in March and Christmas day this year. Delivered by Dr. Torbati! Staff are awesome in labor and delivery! The ER desk people seem irritated all the time. But I don’t blame them, working down there I would be to lol. Overall, best place to have babies, and the food can be really good.

  68. I haven’t been to this hospital very many times as we have only lived in this area for a few years, but I have had good service and friendly people each time. The doctors seem to genuinely care about their patients, and the nursing staff …

  69. The nurses and almost everyone working there had no compassion towards the patient, nor were the people at the front desk friendly. They took over 4 hours to take care of the patient when it was a job that could’ve taken an hour or so somewhere else. Not impressed at all.

  70. My 4yr old had a peanut contact today and was getting worse by the minute. He was seen quickly and treated within 5 minutes. He’s okay all due the quick response and professional care. Thank you McAlester Regional!

  71. We moved to McAlester from Arkansas over a year ago. On January 7th was the first time II had visited the hospital. My husband had slipped two disc in his back at work and I had to rush him to the Emergency Room. It was right at 7am when we …

  72. Very friendly staff. Didn’t have to wait long for my apt. Technician was very nice and knew what she was doing. On the down side they seemed to be short handed. There should have been at least 2 techs in the room. 1 to position you and 1 to …

  73. Been sitting here since 10:25 this morning and only got X-ray’s for possible broken foot, no pain meds given or actually been treated like a patient, was told the emergency department doesn’t consider this an emergency

  74. There are many good doctors at this facility. My bad exchanges have been in the E R. The people are nice but the care needs attention. I went in with extreme vertigo. Can’t say they ever addressed that issue. They were checking my …

  75. I visited MRHC in April. I was very sick and knew something wasn’t right! The dr who came in took my symptoms left and came back and said it was anxiety or indigestion. I am not one to speak up but I knew something wasn’t right. When I told …

  76. The experience we had was exceptional. They helped me fairly quick considering it was shift change time. I was treated extremely well from start to finish. They even called me a few days later to check on me to make sure I was feeling …

  77. I want to thank McAlester regional for the care I received in the ER Tuesday night. I was taken back immediately when I got there and they 1st started asking me questions to rule out domestic abuse. And honestly as a nurse I thank you for …

  78. Not many people were in visiting, just myself and 3 other people. Service was great, good bedside manner from nurses and doctors but the wait was a little ridiculous. From start to finish, about 4 hours. Glad I wasn’t dying. 🤣. …

  79. I went to the ER on December 15, with severe back pain. I have a long history of kidney stones and felt that was what was going on… however I had taken a bad fall landed on my rear end a week ago. So honestly I wasn’t sure what was …

  80. This place is not fit to even be called a hospital and if you ever need to speak with a supervisor about the horrible care they provide they will never investigate your concerns. They sure want their payments though and will report you to a …

  81. Although they saved my finger and the surgeon was excellent the rest of the doctors were less than desirable to deal with. The nurses were excellent too. I can’t thank the ER staff, my surgeon, and my nurses enough. The other doctors I …

  82. They’ve been great before. However, I came in for chest and rib pain and sat in the ER for two hours while everyone that got there after me was admitted. Ended up leaving. Not worth the waiting in pain. Even the frequent flyer got admitted …

  83. Today I was extremely happy with Dr G in the ER. She understood my husbands concerns and acted on them. He has been trying to get his cardiologist to listen to his concerns for the past month…Crickets. With the help of Dr G his cardiologist …

  84. I would like to voice my appreciation of the excellent care I received by the E.R. physician, staff and flight crew on May 19th. No team could be thorough, professional and caring. …

  85. I can not even with this place anymore if it was for the fact that leaving AMA and refusing medical treatment would probably end up costing my job after missing 4 days of work being in here I would honestly I seriously doubt the Competence …

  86. Do not have your baby here!! Worst experience of my life! Staff was cold and would not listen to anything I had to say they kept checking me every 30 sec with me begging them to stop. The guy that did my epidural was a wack job made my …

  87. I went in for female issues as they gave me chest X-rays and a EKG. The doctor looked like he was 19 . The staff was incredibly immature and unprofessional . It was a huge waste of a medical bill. Now I just have to go spend more money …

  88. Sincerely, the worst facility in all of Oklahoma. They dont value their staff and they certainly DO NOT value their patients. The way they treat their staff would be laughable if they were not such scum and toy with the lives of these …

  89. Ended up walking out of hospital after waiting 4 HOURS AFTER MY 930AM “arrival time” scheduling is non existent, bedside manner is horrid. PATIENT ADVOCATE was called, they seemed to listen but will anything be done? Save yourself some …

  90. I had to take my husband to the ER the other day and we had the most amazing nurse his name was Johnny Glenn. Thank you so much for the wonderful care of my husband.

  91. I just delivered my baby at McAlester Regional and let ‘em tell you the group of nurses in labor and delivery are AMAZING!!!! They were very professional, knowledgeable and patient with me. I couldn’t have asked for a better group of nurses and had ZERO complaints.

  92. I had excellent care recently. The employees that stood out were Joyce, RN, Andrea and Twanna, Nurse Assistants, and Johnny, RN. These were compassionate people. …

  93. Highly do not recommend Mcalester Regional Hospital. My brother has been sent home not once but twice with a “cold.” Never seeing any improvement we took him to Tulsa Childrens Hospital, where he was then diagnosed with double pneumonia …

  94. Icu staff is impeccable!! Very kind compassionate people with an abundance of knowledge thank you all! The 2nd floor not so much..sat in my room alone for 2 hours and when I arrived on the floor, the male nurse flirting WITH the nurse …

  95. Obviously I can’t speak about the competence of everyone at the hospital, but from the moment I walked in, it was there way or no way. I just arrived in the city and merely needed up to date information about where I needed to go. Instead …

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