Imagine waking up to see the world with crisp, brilliant clarity with less dependence on glasses or contact lenses. With LASIK, that’s possible. See more
I really love the glasses i got from this business. Had a hard time being patient for them at first but now i can see and couldnt be happier with the service and products that i have recieved!!
Excellent customer service and attention to detail, fast and very informative about all my procedures. Best thing was I was able to get an appointment with in a week !
i just hate this place…i have had so much of truble with the staff – they just keep changeing the story back and ford on who the bill was handle with my husband, they fist said that it was because no isurance on his file…then i call and …
There great with there patients, that come in there. They also take the time to explain anything that you aren’t understanding. There a phenomenal eye clinic!
I really like McDonald Eye Assocites. From the lobby to eye exam and picking out my news shades😊. The whole experience was great. I will be returning …
Amazing eye care and a very caring staff. Very educated and we’ll trained staff members and only the best of the best doctors . Professionals at their best. Thank you.
It has been 3 weeks since I ordered and paid for my glasses. I have attempted to contact them several times to see if the glasses are ready and have always gotten either voicemail or no response to the contact us messages.
Great experience! Dr Betts was fantastic. The staff was friendly and explained everything that was going to happen. I recommend this place 5 stars and two thumbs up!
Was supposed to have had lasik surgery today. This place will not work with you. You would think they would wont everyone to have good vission i was happy today now just felt let down thank you McDonald eye clinic 😞😢 …
Everything from the initial phone call to my appointment with Dr Nguyen was great. I called because I had a problem with my eye and I was given an appointment the following day. Dr Nguyen was able to resolve my issue.
I had a great experience! Went there for my first appointment to get my eyes checked and both the staff and doctor were very friendly and answered all my questions clearly.
I was blown away how the Doctor explained in depth the reason for condition and ways to treat . It is apparent that they put our vision health ahead of $. So grateful for this wonderful Dr and her staff.
For years got my contacts and on time they said noooo u need eye surgery,need eye transplant can’t ever give u contacts again and went back years later my eyes are fine?? I was so scared and apparently was not true.Sounds like they tried to …
Dr. Jade Coats has the professional and compassionate demeanor that I like. She listens and considers wholistic health in her eye health exams and care.
This was the WORST experience I have ever had trying to find a job.. they asked me how to make a tuna sandwich… I applied for lab tech and have the Qualifications to back it up, I didn’t apply for subway, I expect that question to be asked at that place. I will not apply ever again. Interviewing people were Teresa and Pamela
Mcdonald eye associates is a great place for any eye concerns. Dr. Betts and staff are professional, yet put you at ease. They answer any questions you have and are very friendly.
We just recently moved to the area and someone recommended your office. I called to make appointments for my family of 4 first thing in the morning and was put on hold and no one ever came back on the line. Poorest customer service and for …
I had cataract surgery on both eyes. The results are amazing. Dr. Michael Waggoner, a former 5th grade student of mine, does excellent work. I would recommend this eye clinic to everyone!
Wonderful people. The girls at the front desk greet you with a smile and cheerful demeanor.
Professional staff is very thorough in answering questions and making sure you understand the results of your exam.
Grateful for the outstanding customer service provided this week during my annual eye exam by the team at the Bentonville/Rogers location. Special thanks to Dr. Jade Coats for providing exceptional care.
McDonald Eye Associates are friendly and professional. I have received the best of care at this clicic. You can count on them to give expert care to your vision needs.
I got my lasik done here last week and it was the best investment that I’ve ever done. I am so grateful for Dr Betts and his team for bringing my sight back to perfection. I would recommend this team to anyone looking to get Lasik Done.
Just wanted to say THANK-YOU again Dr. Waggoner for the fantastic job you’ve done on my eyes! I am so happy, happy, happy! I haven’t seen this well in YEARS! After Dr. Waggoner did the surgery, I’ve gone from trifocal prescription glasses …
Wonderful place! Dr Nguyen was patient and gentle and answered all my questions. The staff is very pleasant and makes you feel like they are happy to see you. Super place!!!
New pair of very expensive glasses not done properly. Better vision with old pair . Second year in a row when new glasses did not improve vision. Last year had to bring new pair back to have right lense reordered. Same problem this year. Will not return. DO NOT RECOMMEND THIS PLACE!!!
Set initial appointment with Dr Halsted via phone, received information/confirmation letter and robo calls for that appointment. Arrive at Dr office, at the appointed time, on the appointed day to be told my appointment had been …
A terrible place! Their office is totally inefficient, forcing people to wait for unreasonably long times to even see their doctors. I had an appointment today at 9:30am and when I was still waiting to be seen at 11:00am, I walked out angry …
Last month i had cataract surgery , , , it was one of the EASIEST and BEST experiences of my life! i would recommend this procedure and this surgery center to everyone who needs it! i was treated ROYAL ! ! ! No fear! make the call ! ! !
After researching Lasik in Northwest Arkansas I decided to go with Dr. Betts. My experience was nothing short of perfect and I couldn’t be happier! He walks you through the entire process and makes you feel very comfortable. Pre Lasik I …
All the procedures were performed in a timely,courteous and professional manner. They covered all the bases and were attentive to the input of the patient. There was virtually no waiting between stages of the examination and the staff at all levels gave no cause for any type of doubt as to their expertise.
I had cataract surgery and Dr Mengarelli and his “crew” were fantastic. Pre-op took a lot longer than I expected but the surgery went quickly and smoothly. Everyone was very kind and professional.
I would recommend this eye clinic to anyone. I am new to Fayetteville and their clinic is across the street from where I live. I felt so welcome and at home there. The receptionist the techniciian, and the doctor were all wonderful. I am so glad to have such eye care available here.
Went in to order a pair of prescribed sunglasses and was told they would come in in 7-10 days. Went in 10 days later to pick them up, only to find out they had never even placed an order for them. Now I have to wait 10 more days due to …
Had the worst experience ever! From the minute we stepped back, the assistant “Chris” seemed very frustrated. Took my 4 year old and they didn’t have the proper equipment for my son. We had to stand my son on a chair in a very uncomfortable …
My husband and I saw Dr Jade Coats for the first time. We have always gone to David & DeAnne Witherspoon. We both were so happy to find the replacement for our Witherspoon’s is such a fine doctor. She takes her time to “teach” us about …
I have been a patient of McDonald eye for about 3 years. Being in my 30’s I had never really been to the eye doctor. I was very pleased with their service. They made me very comfortable and didn’t judge me.
Docters have been very good. Unfortunately all the followup has been absolutely terrible.. After my appointment, I was sent home with a few contact lenses to try. I called back to the office to get my prescription written and was connected …
I just had LASIK eye surgery Feb. 18, 2016, and the results exceeded my expectations. I could see better than 20/20 at my follow-up appointment the next day! Dr. Chad Betts went above and beyond to calm my nerves. He took time to sit and …
I’ve had some bad experiences with another eye care place. McDonald Eye Associates took the time to explain everything and made sure Was comfortable with everything. I wouldn’t go anywhere and my whole family goes there now. I would recommend McDonald eye to everyone!
Disclaimer: This review is based on private pay client services, I have no experience in how things are done for patients with Medicaid / Medicare coverage, I can only assume the worst you will have to do with government funded healthcare …
Women at the front desk are rude and officious. Can’t get through the phone menu to reach anyone. Optical dept will absolutely try to upsell you on frames and cost you money. Unfriendly vibe permeates the place, must be a bad work environment. Sad, because the Doctor is very nice but my family won’t be going back.
I am very pleased with the eye health care received at McDonald Eye Associates. Dr. Waggoner and his staff are very caring, patient, helpful and informative. I feel I have received the best care possible for my recent eye surgery and I am …
I have had positive experiences with my optometrist during eye exams. However, I have had enough negative experiences with the optical department that I will be seeking care elsewhere in the future. …
I have gone to McDonald Eye for over 10 years. They are patient centered, focused on what is right for the individual. They bent over backwards to get me comfortable with cataract surgery, a truly miraculous and life changing event – no …
This officer has gone above and beyond for me, as I am trying to get paperwork completed to Enlist in the Navy. They have been my Eye doctor for years and even did my LASIK. While I’ve had to get lots of paperwork and past history, they’ve …
I appreciated that McDonald Eye Associates took care of our emergency eye situation. We had an appointment the next day. They were very helpful in identifying the problem. Dr. Bostain gave us a diagnosis and medication, which is working. Thank you to all the staff and Dr. Bostain.
I love your new clinic, it is awesome, you might need to leave bread crumbs to find your way back to the front, lol. But all kidding aside it is really great. Friendly staff, great doctor, and because of your clinic my vision has improved 2 clicks. Thanks again till next year.
These are the most friendly and compassionate group of Doctos and associated I have every had the pleasure to deal with. So caring and they all want to make sure you are comfortable and they take all the time needed to make sure all …
Had a super experience from start to finish with McDonald. My experience; After some checks (all on the house), Ana worked with me regarding payment and laid out how the process would work. Dr. Grover made sure that I was ready to go, and …
After wearing glasses/contacts for as long as I can remember! I finally got Lasik Eye Surgery at McDonald Eye Associates! I had an amazing experience and I’m so excited to be able to see so clearly! Highly recommend going here for any of your lasik or just eye exam needs! Thank you Dr. Betts
I had a really great experience with McDonald Eye Associates at their Fayetteville location. I just had my LASIK procedure on 6/8, amazing job! The staff was very professional, funny and caring. I definitely recommend them. Unfortunately I …
I’ve been a patient for years and have unfortunately needed almost all of the procedures that McDonald Eye has to offer. But it is extremely fortunate that I have had all of those procedures performed at the Fayetteville clinic. Dr. Chad …
I went in for LASIK on November 14th. Every step of the process, from screening to surgery, went smoothly, and was clearly explained to me. The doctors and staff go above and beyond to make sure the surgical experience you have is an …
I love McDonald Eye Associates. I have been going there for 10 years now and they still take great care of me each year. Always show an actual interest in how I’m doing. I got LASIK done there my first year with them as well.
I’ve had a battle for years with finding contacts that don’t irritate or get lost in my eyes. Wearing glasses is a hassle for my lifestyle and I needed another option. So I requested LASIK from McDonald Eye Associates at the Fayetteville …
Just moved here and came in for my 1st visit. These folks are amazing! I have macular degeneration and needed to check on it and doctor Coats was far more thorough in her explanations of what was going on than anyone had ever been before. …
Got my lasik done at McDonald Eye Associates a month and some change ago and it’s been amazing! The experience was fantastic; the staff is just amazing, they eased my anxiety and talked me through the procedure while it was going on, …
Beyond exceptional. Lasik day one post-op, and I couldn’t be happier. They really go the extra mile to ensure that you’re comfortable, prepared, and well informed before, during, and after the procedure. Cannot recommend them enough!
Simply Amazing! Every aspect exceeded my expectations. Quick, painless. The doctors and staff have a calming bedside manner, and are obviously experts in their profession. They walked me through every step, no surprises. Highly recommend!!! Wish I would have done LASIK sooner. It’s a life changer!
Had LASIK surgery last week with Dr. Betts. The whole experience was great! I was really nervous to get it done but the team reassured me that it is a very safe procedure and made me feel comfortable the entire time. I recommend this clinic to anyone who is interested in getting the surgery done.
My wife and I have been patients of McDonald Eye in Fayetteville since 2007 and we have always received excellent service from Dr Betts and the great staff. I wear glasses and have a somewhat difficult prescription yet I made the …
Staff are very professional and care about your experience with them. All of my appointments have been on time and any changes came with plenty of warning. …
“Wow… this is Amazing” my first words the day after my Lasik surgery. I’ve had a great experience with Dr.Betts, and the McDonald Eye team. From the consultation, to the follow up appointments, it’s truly been a great experience. Results …
The staff was very warm and professional. I had an amazing pre operative evaluation with Dr Coates who answered all my questions. I was given clear expectations and answers and post operative instructions. The staff including Dr. Betts …
Very recently had my LASIK procedure done with Dr. Betts and the team at McDonald Eye Associates. I have nothing but positive things to say about the experience. …
I had a superior eye exam and contact fitting with Dr. Jade Coats.
She was very thorough and explained how my eyesight has slightly improved – I have a medical and ophthalmic history that require me to be diligent in the care …
The staff & doctor that treated me during my last eye exam at the McDonald Eye Clinic was absolutely wonderful. They explained in detail what they were looking for in all aspects of the examination, they explained what they found and then …
I appreciate the time and care of the Drs & technicians are McDonald Eye Care. I have Lupus & have to go several times a year due to my medication. I’m always greeted with courtesy & treated with personal care. …
I went in yesterday for standard lasik and I am beyond satisfied. Only sad part was that I had to wear glasses for 2 weeks because I wore contacts for years. 24hrs later I have 20/20 vision and no complications. Would highly recommend to anyone considering lasik. From the initial consult to the surgery they took care of me.
I had Monovision Lasik surgery at McDonald Eye Associates and I’m so impressed with the results so far and the staff is amazing!! They just made the whole experience so easy!! I would definitely recommend them for all your eyecare needs!! Thank you McDonald Eye Assc for my lasik! See ya later eyeglasses!!!
If you need glasses to function, do not come here for glasses. My first appointment was Aug. 26, I bought glasses and was given a trial for contacts and I couldn’t see out of them. It’s now Nov. 16, and I still don’t have a prescription I …
Worst health care [non]experience in memory. And at 71 years of age, I have plenty to choose from. At 100 minutes past the time of our initially scheduled appointment – my wife and I scheduled back-to-back appointments and planned to see …
I’ve been a patient for several years and Dr. Bostian is very thorough and pleasant. The technicians are quality as evidenced from my latest experience with Rylee.
Just had my 1 week post-OP visit after under going cataract surgery. (1 eye down and 1 to go) I chose to have the mono lens. Amazingly, I now have 20/20 vision and already 85% healed. The staff at McDonald Eye are a wonderful group …
3 months after Lasik & I couldn’t be happier. I have nothing but good things to say about the people here! From the beginning of this process they have been AMAZING! It has been one of the best decision I’ve made. I’ve gone from having 20/250 to having 20/15 vision. I recommend McDonald Eye for all of your eye needs 100%!
Everything is great once you get there, very professional and caring, but God forbid you have to contact them through phone. I went for Lasik and got lucky, however my Dad had Cataract Surgery through the VA and it was like pulling teeth …
Update 10/8/21: I went here for my annual checkup and my Dr found a tiny sliver of wood in my eye! I didn’t even know it was there. Thank you again McDonald Eye Associates!!! …
Can’t say enough good things about McDonald Eye Associates! My Lasik surgery has been absolutely life changing! Friendly, professional, knowledgeable staff. Caring doctors. Pristine modern facility. Thorough in both patient education and aftercare.
My experience with McDonald Eye Associates has been a very professional and satisfactory one. I had to have cataract surgery and choose to have lenses implants. My vision is improving each and every day. The staff and the very well-trained …
I had Lasik in June of 2020. The staff at McDonald Eye were all so courteous and helpful! I had an after hours emergency the day after my surgery and they met me in twenty minutes to resolve the issue! I would highly recommend anyone who …
I really like the doctors and staff knowledge but their customer service is lacking. Called and left a messages with Hillary in contacts- was to return my call when computer rebooted- no return call- went to office 2 hrs later and was told …
Doctor Glover is excellent. He’s both mine and my children’s doctor and has done a wonderful job. Good with kids. Very pleasant and friendly. I highly recommend!
I had Lasik a little over a year ago at McDonald Eye. Best decision ever! The staff was outstanding! They were friendly, helpful, caring and made me feel so comfortable every step of the way. The surgery was quick and painless. Thank you McDonald Eye and Associates!
Both of us have had amazingly beneficial cataract surgeries and our prior and continuing care by the McDonald eye team has been outstanding! We highly recommend the entire team to care for your vision!
I received LASIK (flap) by Dr. Betts. I just had my one day follow-up and am at 20/20. I am beating myself up that I didn’t do this 15 years ago. Will, Lasik coordinator, walked me through every step and was amazing to work with from start …
I have had nothing but very positive experiences at McDonald Eye Associates. The doctors are not just professional, but friendly and truly interested in my well being and healing. Dr. Coats took extra care to research my condition and took …
I love Dr Coats and her technician. They were both very professional and personable. Dr Coats was understanding with my concerns about having my glasses prescription interpreted properly by my eye glass provider; even though I was not …
My husband and I had scheduled eye appointments with Dr. Mengarelli. We arrived a few minutes early and were checked and pointed to the waiting area. The appointment was for 11:45. At 12:00 we were each given the initial exam by different …
The staff members and the doctors that my daughter and I have seen are exceptionally kind , gentle and friendly. We both have had a great experience visiting this facility,even hugs are welcomed by the staff. I would highly recommend …
I recently had Lasik and must compliment the entire staff, doctors and the process. They were so kind and answered all my questions, even if I asked them twice. They talked me through the whole procedure and eased any anxiety or nerves I …
Thank you Dr. Betts and MEA for giving me the best lasik experience possible. I have worn glasses since I was five years and it’s such a huge difference to be out of them completely. Dr. Betts made me feel like I was his only patient and treated me with such kindness.
Got in with out waiting and walked right through their process. Very efficient handling of people and all contact with their people Very positive. I would highly recommend them.
McDonald Eye always takes as much time as I need to answer any questions and I never feel rushed. I have been waiting since April to have cataract surgery. Due to having severe dry eyes my Dr recommended treating my eyes first. I just saw …
Had a botched surgery on my right eye in 2015 at another clinic that left permanent damage so was afraid to have anything done after that. I needed a new prescription for glasses so I gave this office a chance. Was told I had a film over …
My cataract surgery done by Dr. Betts. He answered all of my questions and helped me decide on the replacement lens. The staff was professional and my appointments were always on time. The surgery process was quick and painless. I called in …
My experience at McDonald Eye was beyond amazing. Dr. Betts treated me like I was his only patient and he sincerely cared about my eyesight and my experience. I frankly couldn’t believe how kind and personable he was. He and his staff did a …
Dr. Bastian was very good and explained my present condition to me quite clearly. The staff was friendly and knowledgeable and the environment was pleasant, comfortable, and very clean. I have been going to McDonald Eye Clinic in Fayetteville for five or six years now and I feel good about my choice to use them.
The best experience possible. The team really took out all the worries I had about getting LASIK and were able to make happen what I didn’t think was possible with extremely poor vision and astigmatisms. The greatest thing is I can finally …
I got lasik done here after over a decade of wearing contacts, and I’ve never looked back! The staff were all incredibly attentive and patient when answering my questions leading up to the surgery. …
I waited excitedly for the appointment made for me on Wednesday at 12:15. We live in Gentry. Nobody was at the Siloam Springs office. We called several times just to get a busy signal. This morning we were told that office is closing. …
Went there 2 different years for 2 different things. Most people nice enough (that is the2 stars)McDonald ok…(1st visit). but could not get billing correct either time. 1st time for eye health. 2nd time for lens prescription. Nguyen …
Everyone at McDonald Eye Associates in Fayetteville is friendly and professional. Dr.Bostian answers my questions fully. Been going to MEA for decades and I highly recommend them
I recently had Lasik at this location. I can’t recommend it enough! Everyone was so friendly and helped to make me feel comfortable and ease my anxiety. Thank you all!
This place is the best! If you need eye care, please try them out. They are fast efficient and all around a great office. Highly recommend. Also large selection of glasses.
I actually didn’t see Dr. Betts today but I did have a lot of testing done by Jamie. She is quite personable, compassionate and patient too. Hard to keep my eyes from blinking at times but we got through it. I look forward to seeing Dr. …
The Dr. Was very thorough and explained everything. The eye glass people aren’t that great though, argued with me that I couldn’t have possibly had cataracts removed twice, she said , because that just doesn’t happen, she said YOU can only …
I was so happy with the doctor and the glasses department. I’ve been struggling to find a new doctor and clinic since my doc retired years ago. I’ve not been thrilled with any of them! I appreciated the professionalism and the ability to get in and out and receive great service.
quick, professional and detailed
Friendly, caring staff.
Professional, informative, friendly!
Awesome place
Very professional, timely service !!
Great people and on time appointments
Very precise, professional service.
MY EYE ASSOCIATES RESPONSIBLE FOR MY 20 20 VISION
Friendly place, all smiles when you walk in.
Doctor Coats is the very best!!!
Very pleased with the staff and dr
Excellent service!!!!!!!! Thank you Dr. Michael Waggoner
very thorough and very nice.
All personnel are friendly, courteous and knowledgeable. Thank you.
I was treated with competition. And they are very professional.
The customer service is great and All the way around
Great experience overall. Not one complaint.
Would have been nice to know of the new location before the appointment.
Very friendly and helpful. Wish I would have fone here years ago
Excellent Service!! I was extremely happy after my visit.
Very good. Dr.McIver is very good. Everyone is very friendly and professional.
Absolutely the worst staff I’ve ever encountered. Rude and condescending. Will never return.
I had irritated eye, and they squeezed me in with little wait. They are professional and friendly.
good service given by pleasant professionals-Dr. McIver is tops.
Dr. Betts and his staff are the best!! Truly care about their patients.
Awesome place. Very friendly. I would recommend Dr Coats to anyone.
Dr. Bostian was absolutely awesome. I’d highly recommend her.
Would never do a cataract surgery here again.
Great experience. Highly recommend Dr. Betts for Lasik!
Personnel and doctors are very efficient and courteous and kind and welcoming
The care is outstanding – I always have a good experience at McDonald.
Always attentive to the patient and their best vision possible needs.
Very knowledgeable and thorough
It was very nice and well
handled.I liked it very much, the employer were very nice. I would recommend them to everyone
My experience with Nancy Glover helping me with my glasses was five star plus!
Dr. McIver is fantastic! Always professional and knowledgeable. Staff is friendly and establishment is clean.
The staff was kind and courteous. Answered all my questions. Made me feel welcomed and appreciated as a customer.
Thorough examination, friendly staff, and Dr Betts talks to you to see how he can beat help your vision!!!
Dr Bostain is very thorough and explains everything well.
Thank you
Very clean office. People who work there are very professional and nice. Recommend for any eye problems you may have.
Very friendly and cautious of COVID the drs and nurses very nice and listens to your concerns and questions
Dr. Bostian is great! The staff are friendly and very helpful.
Have been coming to them for 40 years. No place better and super nice people
5 stars for Dr. Mengarelli and the rest of the staff that took care of me! (Cataract Surgery both eyes)
Thanks to all!
Very impressed with the explanation given of what each test would tell us. And the explanation of my results.
Best vision care ever!
Fast, friendly thorough and efficient.
I received the LASIK procedure and the care and results were both excellent. Highly recommend!!
Doctors and staff are very polite, considerate, friendly, professional and knowledgeable. Wait time was acceptable. Environment was very pleasant.
I had Lasik performed at McDonald eye and recommend it to everyone. Dr. Betts, Dr. McIver and their team are great!
Mcdonald Eye Associates is a top notch operation. Dr. Mengarelli and staff are outstanding!!
Excellent care by Dr. Mengarelli, Nina and Chris and the surgery staff.
Followup with Dr. Coats was great.
I really love the glasses i got from this business. Had a hard time being patient for them at first but now i can see and couldnt be happier with the service and products that i have recieved!!
Very professional and I am always pleased with the service I get at McDonald Eye Associates. I highly recommend them!
Excellent customer service and attention to detail, fast and very informative about all my procedures. Best thing was I was able to get an appointment with in a week !
I have been going here for a few years now. The staff is always friendly and the doctors are great. Answered all my questions and was ready to help.
Have used this eye care team for 5 years. Great service, thorough and service after sale (adjust/ repair and warranty service) is great!
i just hate this place…i have had so much of truble with the staff – they just keep changeing the story back and ford on who the bill was handle with my husband, they fist said that it was because no isurance on his file…then i call and …
Great doctors and team! I had a great experience with the LASIK team. Would highly recommend!
Dr. Elissa Bostian is knowledgeable. She gives you all of the relevant details and does not rush you but still stays on time with her appts.
There great with there patients, that come in there. They also take the time to explain anything that you aren’t understanding. There a phenomenal eye clinic!
I really like McDonald Eye Assocites. From the lobby to eye exam and picking out my news shades😊. The whole experience was great. I will be returning …
I was treated wonderful and the nicest
Group of people ever!! Wonderful! And, my eye care was amazing!
My mother had her eye surgery there every one was so very nice and her doctor was amazing .
Amazing eye care and a very caring staff. Very educated and we’ll trained staff members and only the best of the best doctors . Professionals at their best. Thank you.
Was seen quickly. Dr Grover assessed the problem and prescribed treatment. Perfect.
Dr Betts put this ole man at easy from the minute I meet him.
All went well
Great staff. They have ability to order contacts, glasses/frames onsite. Can also give you an estimate on lasik eye surgery.
Great service, people are so helpful and nice.
It has been 3 weeks since I ordered and paid for my glasses. I have attempted to contact them several times to see if the glasses are ready and have always gotten either voicemail or no response to the contact us messages.
Dr. Nguyen is so nice and does a very thorough eye exam. Definitely recommend him and the staff at McDonald Eye Associates!
Love the staff and doctors but I’m over having to wear a mask to go into a place of business.
Great experience! Dr Betts was fantastic. The staff was friendly and explained everything that was going to happen. I recommend this place 5 stars and two thumbs up!
Was supposed to have had lasik surgery today. This place will not work with you. You would think they would wont everyone to have good vission i was happy today now just felt let down thank you McDonald eye clinic 😞😢 …
These people are the best, both medically and personally.
They are the best. They answered all my questions!
I have seen several of doctors at the Fayetteville office, and each one has been great. Friendly, helpful staff.
Everyone at McDonald Eye Associates is very helpful. I fell confident that I am getting the best of care. Dr. Moser is great.
I arrived early, got in early. Everyone I dealt with was extremely Pleasant. Everything moved quickly and smoothly and I was out in record time
I have been reluctant to get the cataract surgery but after my first appointment I feel more at ease. Very professional.
Everything from the initial phone call to my appointment with Dr Nguyen was great. I called because I had a problem with my eye and I was given an appointment the following day. Dr Nguyen was able to resolve my issue.
I had a great experience! Went there for my first appointment to get my eyes checked and both the staff and doctor were very friendly and answered all my questions clearly.
I was blown away how the Doctor explained in depth the reason for condition and ways to treat . It is apparent that they put our vision health ahead of $. So grateful for this wonderful Dr and her staff.
For years got my contacts and on time they said noooo u need eye surgery,need eye transplant can’t ever give u contacts again and went back years later my eyes are fine?? I was so scared and apparently was not true.Sounds like they tried to …
Dr. Jade Coats has the professional and compassionate demeanor that I like. She listens and considers wholistic health in her eye health exams and care.
Good eval for Yag treatment.
This was the WORST experience I have ever had trying to find a job.. they asked me how to make a tuna sandwich… I applied for lab tech and have the Qualifications to back it up, I didn’t apply for subway, I expect that question to be asked at that place. I will not apply ever again. Interviewing people were Teresa and Pamela
Mcdonald eye associates is a great place for any eye concerns. Dr. Betts and staff are professional, yet put you at ease. They answer any questions you have and are very friendly.
Dr coats is absolutely wonderful! She is so kind and cares tremendously about her patients! We just love her…
We just recently moved to the area and someone recommended your office. I called to make appointments for my family of 4 first thing in the morning and was put on hold and no one ever came back on the line. Poorest customer service and for …
I had cataract surgery on both eyes. The results are amazing. Dr. Michael Waggoner, a former 5th grade student of mine, does excellent work. I would recommend this eye clinic to everyone!
Everyone was very nice and courteous. Very little wait time.
Wonderful people. The girls at the front desk greet you with a smile and cheerful demeanor.
Professional staff is very thorough in answering questions and making sure you understand the results of your exam.
Grateful for the outstanding customer service provided this week during my annual eye exam by the team at the Bentonville/Rogers location. Special thanks to Dr. Jade Coats for providing exceptional care.
McDonald Eye Associates are friendly and professional. I have received the best of care at this clicic. You can count on them to give expert care to your vision needs.
I got my lasik done here last week and it was the best investment that I’ve ever done. I am so grateful for Dr Betts and his team for bringing my sight back to perfection. I would recommend this team to anyone looking to get Lasik Done.
Just wanted to say THANK-YOU again Dr. Waggoner for the fantastic job you’ve done on my eyes! I am so happy, happy, happy! I haven’t seen this well in YEARS! After Dr. Waggoner did the surgery, I’ve gone from trifocal prescription glasses …
Wonderful place! Dr Nguyen was patient and gentle and answered all my questions. The staff is very pleasant and makes you feel like they are happy to see you. Super place!!!
New pair of very expensive glasses not done properly. Better vision with old pair . Second year in a row when new glasses did not improve vision. Last year had to bring new pair back to have right lense reordered. Same problem this year. Will not return. DO NOT RECOMMEND THIS PLACE!!!
Set initial appointment with Dr Halsted via phone, received information/confirmation letter and robo calls for that appointment. Arrive at Dr office, at the appointed time, on the appointed day to be told my appointment had been …
A terrible place! Their office is totally inefficient, forcing people to wait for unreasonably long times to even see their doctors. I had an appointment today at 9:30am and when I was still waiting to be seen at 11:00am, I walked out angry …
Last month i had cataract surgery , , , it was one of the EASIEST and BEST experiences of my life! i would recommend this procedure and this surgery center to everyone who needs it! i was treated ROYAL ! ! ! No fear! make the call ! ! !
After researching Lasik in Northwest Arkansas I decided to go with Dr. Betts. My experience was nothing short of perfect and I couldn’t be happier! He walks you through the entire process and makes you feel very comfortable. Pre Lasik I …
All the procedures were performed in a timely,courteous and professional manner. They covered all the bases and were attentive to the input of the patient. There was virtually no waiting between stages of the examination and the staff at all levels gave no cause for any type of doubt as to their expertise.
I had cataract surgery and Dr Mengarelli and his “crew” were fantastic. Pre-op took a lot longer than I expected but the surgery went quickly and smoothly. Everyone was very kind and professional.
I would recommend this eye clinic to anyone. I am new to Fayetteville and their clinic is across the street from where I live. I felt so welcome and at home there. The receptionist the techniciian, and the doctor were all wonderful. I am so glad to have such eye care available here.
Went in to order a pair of prescribed sunglasses and was told they would come in in 7-10 days. Went in 10 days later to pick them up, only to find out they had never even placed an order for them. Now I have to wait 10 more days due to …
Had the worst experience ever! From the minute we stepped back, the assistant “Chris” seemed very frustrated. Took my 4 year old and they didn’t have the proper equipment for my son. We had to stand my son on a chair in a very uncomfortable …
My husband and I saw Dr Jade Coats for the first time. We have always gone to David & DeAnne Witherspoon. We both were so happy to find the replacement for our Witherspoon’s is such a fine doctor. She takes her time to “teach” us about …
I have been a patient of McDonald eye for about 3 years. Being in my 30’s I had never really been to the eye doctor. I was very pleased with their service. They made me very comfortable and didn’t judge me.
Docters have been very good. Unfortunately all the followup has been absolutely terrible.. After my appointment, I was sent home with a few contact lenses to try. I called back to the office to get my prescription written and was connected …
I just had LASIK eye surgery Feb. 18, 2016, and the results exceeded my expectations. I could see better than 20/20 at my follow-up appointment the next day! Dr. Chad Betts went above and beyond to calm my nerves. He took time to sit and …
I got LASIK here, and I very much regret it. I now deal with dry eyes every day of my life, and that was never an issue for me before getting LASIK. …
I’ve had some bad experiences with another eye care place. McDonald Eye Associates took the time to explain everything and made sure Was comfortable with everything. I wouldn’t go anywhere and my whole family goes there now. I would recommend McDonald eye to everyone!
Disclaimer: This review is based on private pay client services, I have no experience in how things are done for patients with Medicaid / Medicare coverage, I can only assume the worst you will have to do with government funded healthcare …
Women at the front desk are rude and officious. Can’t get through the phone menu to reach anyone. Optical dept will absolutely try to upsell you on frames and cost you money. Unfriendly vibe permeates the place, must be a bad work environment. Sad, because the Doctor is very nice but my family won’t be going back.
I am very pleased with the eye health care received at McDonald Eye Associates. Dr. Waggoner and his staff are very caring, patient, helpful and informative. I feel I have received the best care possible for my recent eye surgery and I am …
I have had positive experiences with my optometrist during eye exams. However, I have had enough negative experiences with the optical department that I will be seeking care elsewhere in the future. …
I have gone to McDonald Eye for over 10 years. They are patient centered, focused on what is right for the individual. They bent over backwards to get me comfortable with cataract surgery, a truly miraculous and life changing event – no …
This officer has gone above and beyond for me, as I am trying to get paperwork completed to Enlist in the Navy. They have been my Eye doctor for years and even did my LASIK. While I’ve had to get lots of paperwork and past history, they’ve …
I appreciated that McDonald Eye Associates took care of our emergency eye situation. We had an appointment the next day. They were very helpful in identifying the problem. Dr. Bostain gave us a diagnosis and medication, which is working. Thank you to all the staff and Dr. Bostain.
I love your new clinic, it is awesome, you might need to leave bread crumbs to find your way back to the front, lol. But all kidding aside it is really great. Friendly staff, great doctor, and because of your clinic my vision has improved 2 clicks. Thanks again till next year.
Very professional. Quick & efficient check-in and check-out. Friendly professionals with very modern equipment.
These are the most friendly and compassionate group of Doctos and associated I have every had the pleasure to deal with. So caring and they all want to make sure you are comfortable and they take all the time needed to make sure all …
Had a super experience from start to finish with McDonald. My experience; After some checks (all on the house), Ana worked with me regarding payment and laid out how the process would work. Dr. Grover made sure that I was ready to go, and …
After wearing glasses/contacts for as long as I can remember! I finally got Lasik Eye Surgery at McDonald Eye Associates! I had an amazing experience and I’m so excited to be able to see so clearly! Highly recommend going here for any of your lasik or just eye exam needs! Thank you Dr. Betts
I had a really great experience with McDonald Eye Associates at their Fayetteville location. I just had my LASIK procedure on 6/8, amazing job! The staff was very professional, funny and caring. I definitely recommend them. Unfortunately I …
I’ve been a patient for years and have unfortunately needed almost all of the procedures that McDonald Eye has to offer. But it is extremely fortunate that I have had all of those procedures performed at the Fayetteville clinic. Dr. Chad …
I went in for LASIK on November 14th. Every step of the process, from screening to surgery, went smoothly, and was clearly explained to me. The doctors and staff go above and beyond to make sure the surgical experience you have is an …
I love McDonald Eye Associates. I have been going there for 10 years now and they still take great care of me each year. Always show an actual interest in how I’m doing. I got LASIK done there my first year with them as well.
I’ve had a battle for years with finding contacts that don’t irritate or get lost in my eyes. Wearing glasses is a hassle for my lifestyle and I needed another option. So I requested LASIK from McDonald Eye Associates at the Fayetteville …
Just moved here and came in for my 1st visit. These folks are amazing! I have macular degeneration and needed to check on it and doctor Coats was far more thorough in her explanations of what was going on than anyone had ever been before. …
Got my lasik done at McDonald Eye Associates a month and some change ago and it’s been amazing! The experience was fantastic; the staff is just amazing, they eased my anxiety and talked me through the procedure while it was going on, …
Beyond exceptional. Lasik day one post-op, and I couldn’t be happier. They really go the extra mile to ensure that you’re comfortable, prepared, and well informed before, during, and after the procedure. Cannot recommend them enough!
Simply Amazing! Every aspect exceeded my expectations. Quick, painless. The doctors and staff have a calming bedside manner, and are obviously experts in their profession. They walked me through every step, no surprises. Highly recommend!!! Wish I would have done LASIK sooner. It’s a life changer!
Had LASIK surgery last week with Dr. Betts. The whole experience was great! I was really nervous to get it done but the team reassured me that it is a very safe procedure and made me feel comfortable the entire time. I recommend this clinic to anyone who is interested in getting the surgery done.
My wife and I have been patients of McDonald Eye in Fayetteville since 2007 and we have always received excellent service from Dr Betts and the great staff. I wear glasses and have a somewhat difficult prescription yet I made the …
Staff are very professional and care about your experience with them. All of my appointments have been on time and any changes came with plenty of warning. …
“Wow… this is Amazing” my first words the day after my Lasik surgery. I’ve had a great experience with Dr.Betts, and the McDonald Eye team. From the consultation, to the follow up appointments, it’s truly been a great experience. Results …
The staff was very warm and professional. I had an amazing pre operative evaluation with Dr Coates who answered all my questions. I was given clear expectations and answers and post operative instructions. The staff including Dr. Betts …
Very recently had my LASIK procedure done with Dr. Betts and the team at McDonald Eye Associates. I have nothing but positive things to say about the experience. …
I had a superior eye exam and contact fitting with Dr. Jade Coats.
She was very thorough and explained how my eyesight has slightly improved – I have a medical and ophthalmic history that require me to be diligent in the care …
The staff & doctor that treated me during my last eye exam at the McDonald Eye Clinic was absolutely wonderful. They explained in detail what they were looking for in all aspects of the examination, they explained what they found and then …
I appreciate the time and care of the Drs & technicians are McDonald Eye Care. I have Lupus & have to go several times a year due to my medication. I’m always greeted with courtesy & treated with personal care. …
I went in yesterday for standard lasik and I am beyond satisfied. Only sad part was that I had to wear glasses for 2 weeks because I wore contacts for years. 24hrs later I have 20/20 vision and no complications. Would highly recommend to anyone considering lasik. From the initial consult to the surgery they took care of me.
I had Monovision Lasik surgery at McDonald Eye Associates and I’m so impressed with the results so far and the staff is amazing!! They just made the whole experience so easy!! I would definitely recommend them for all your eyecare needs!! Thank you McDonald Eye Assc for my lasik! See ya later eyeglasses!!!
If you need glasses to function, do not come here for glasses. My first appointment was Aug. 26, I bought glasses and was given a trial for contacts and I couldn’t see out of them. It’s now Nov. 16, and I still don’t have a prescription I …
Worst health care [non]experience in memory. And at 71 years of age, I have plenty to choose from. At 100 minutes past the time of our initially scheduled appointment – my wife and I scheduled back-to-back appointments and planned to see …
I’ve been a patient for several years and Dr. Bostian is very thorough and pleasant. The technicians are quality as evidenced from my latest experience with Rylee.
Just had my 1 week post-OP visit after under going cataract surgery. (1 eye down and 1 to go) I chose to have the mono lens. Amazingly, I now have 20/20 vision and already 85% healed. The staff at McDonald Eye are a wonderful group …
A MEDICAL PROVIDER’S PERSPECTIVE:
My husband and I started looking into LASIK a Iittle over a year ago. We went to …
McDonald Eye consistently provides professional care with the patient’s interest always first.
3 months after Lasik & I couldn’t be happier. I have nothing but good things to say about the people here! From the beginning of this process they have been AMAZING! It has been one of the best decision I’ve made. I’ve gone from having 20/250 to having 20/15 vision. I recommend McDonald Eye for all of your eye needs 100%!
Treated well, very professional and surgeon asks if you wanted him to pray over you and it was nice to see people ask to pray. God Bless them all.
Everything is great once you get there, very professional and caring, but God forbid you have to contact them through phone. I went for Lasik and got lucky, however my Dad had Cataract Surgery through the VA and it was like pulling teeth …
Update 10/8/21: I went here for my annual checkup and my Dr found a tiny sliver of wood in my eye! I didn’t even know it was there. Thank you again McDonald Eye Associates!!! …
Can’t say enough good things about McDonald Eye Associates! My Lasik surgery has been absolutely life changing! Friendly, professional, knowledgeable staff. Caring doctors. Pristine modern facility. Thorough in both patient education and aftercare.
My experience with McDonald Eye Associates has been a very professional and satisfactory one. I had to have cataract surgery and choose to have lenses implants. My vision is improving each and every day. The staff and the very well-trained …
Everyone was very professional and listened to all my concerns. Walked me through all my test’s result. Highly recommend their services.
The staff was very professional. Dr. Betts answered all of my questions and the examination was thorough.
I had Lasik in June of 2020. The staff at McDonald Eye were all so courteous and helpful! I had an after hours emergency the day after my surgery and they met me in twenty minutes to resolve the issue! I would highly recommend anyone who …
I really like the doctors and staff knowledge but their customer service is lacking. Called and left a messages with Hillary in contacts- was to return my call when computer rebooted- no return call- went to office 2 hrs later and was told …
Doctor Glover is excellent. He’s both mine and my children’s doctor and has done a wonderful job. Good with kids. Very pleasant and friendly. I highly recommend!
I had Lasik a little over a year ago at McDonald Eye. Best decision ever! The staff was outstanding! They were friendly, helpful, caring and made me feel so comfortable every step of the way. The surgery was quick and painless. Thank you McDonald Eye and Associates!
Both of us have had amazingly beneficial cataract surgeries and our prior and continuing care by the McDonald eye team has been outstanding! We highly recommend the entire team to care for your vision!
I received LASIK (flap) by Dr. Betts. I just had my one day follow-up and am at 20/20. I am beating myself up that I didn’t do this 15 years ago. Will, Lasik coordinator, walked me through every step and was amazing to work with from start …
I have had nothing but very positive experiences at McDonald Eye Associates. The doctors are not just professional, but friendly and truly interested in my well being and healing. Dr. Coats took extra care to research my condition and took …
I love Dr Coats and her technician. They were both very professional and personable. Dr Coats was understanding with my concerns about having my glasses prescription interpreted properly by my eye glass provider; even though I was not …
My husband and I had scheduled eye appointments with Dr. Mengarelli. We arrived a few minutes early and were checked and pointed to the waiting area. The appointment was for 11:45. At 12:00 we were each given the initial exam by different …
The staff members and the doctors that my daughter and I have seen are exceptionally kind , gentle and friendly. We both have had a great experience visiting this facility,even hugs are welcomed by the staff. I would highly recommend …
I was very pleased with everyone. They are very professional and my surgery went very well.
I recently had Lasik and must compliment the entire staff, doctors and the process. They were so kind and answered all my questions, even if I asked them twice. They talked me through the whole procedure and eased any anxiety or nerves I …
Thank you Dr. Betts and MEA for giving me the best lasik experience possible. I have worn glasses since I was five years and it’s such a huge difference to be out of them completely. Dr. Betts made me feel like I was his only patient and treated me with such kindness.
Got in with out waiting and walked right through their process. Very efficient handling of people and all contact with their people Very positive. I would highly recommend them.
The best place in the area to get LASIK.
I went to multiple places before choosing Macdonald Eye Associates and I can’t …
McDonald Eye always takes as much time as I need to answer any questions and I never feel rushed. I have been waiting since April to have cataract surgery. Due to having severe dry eyes my Dr recommended treating my eyes first. I just saw …
The staff is friendly and very knowledgeable in the work that
they do. I would recommend them to anyone that needs
eyecare.
I have been a patient of Dr. Mengarelli for three years. Extremely happy with the care that he and his staff have provided.
Had a botched surgery on my right eye in 2015 at another clinic that left permanent damage so was afraid to have anything done after that. I needed a new prescription for glasses so I gave this office a chance. Was told I had a film over …
My cataract surgery done by Dr. Betts. He answered all of my questions and helped me decide on the replacement lens. The staff was professional and my appointments were always on time. The surgery process was quick and painless. I called in …
My experience at McDonald Eye was beyond amazing. Dr. Betts treated me like I was his only patient and he sincerely cared about my eyesight and my experience. I frankly couldn’t believe how kind and personable he was. He and his staff did a …
Dr. Bastian was very good and explained my present condition to me quite clearly. The staff was friendly and knowledgeable and the environment was pleasant, comfortable, and very clean. I have been going to McDonald Eye Clinic in Fayetteville for five or six years now and I feel good about my choice to use them.
The staff was very friendly and polite. Dr. Nguyen was very professional and efficient. I highly recommend them!
The best experience possible. The team really took out all the worries I had about getting LASIK and were able to make happen what I didn’t think was possible with extremely poor vision and astigmatisms. The greatest thing is I can finally …
I got lasik done here after over a decade of wearing contacts, and I’ve never looked back! The staff were all incredibly attentive and patient when answering my questions leading up to the surgery. …
I waited excitedly for the appointment made for me on Wednesday at 12:15. We live in Gentry. Nobody was at the Siloam Springs office. We called several times just to get a busy signal. This morning we were told that office is closing. …
Went there 2 different years for 2 different things. Most people nice enough (that is the2 stars)McDonald ok…(1st visit). but could not get billing correct either time. 1st time for eye health. 2nd time for lens prescription. Nguyen …
Dr. Coats is very friendly and helpful. She explains everything thoroughly. She is understanding and accommodating. I highly recommend her.
Everyone at McDonald Eye Associates in Fayetteville is friendly and professional. Dr.Bostian answers my questions fully. Been going to MEA for decades and I highly recommend them
I recently had Lasik at this location. I can’t recommend it enough! Everyone was so friendly and helped to make me feel comfortable and ease my anxiety. Thank you all!
Eddie Mengarelli is very knowledgeable and thorough in his exams and preliminary workups. I would highly recommend him for your cataract surgery.
Dr. Alan Grover was great. Everyone was friendly and professional. It made me think too bad eye exams were an annual test.
This place is the best! If you need eye care, please try them out. They are fast efficient and all around a great office. Highly recommend. Also large selection of glasses.
I actually didn’t see Dr. Betts today but I did have a lot of testing done by Jamie. She is quite personable, compassionate and patient too. Hard to keep my eyes from blinking at times but we got through it. I look forward to seeing Dr. …
The front desk ladies are welcoming.
Dr. Mengarelli takes his time and explains everything. He listened to my concerns and addressed them. …
The Dr. Was very thorough and explained everything. The eye glass people aren’t that great though, argued with me that I couldn’t have possibly had cataracts removed twice, she said , because that just doesn’t happen, she said YOU can only …
I was so happy with the doctor and the glasses department. I’ve been struggling to find a new doctor and clinic since my doc retired years ago. I’ve not been thrilled with any of them! I appreciated the professionalism and the ability to get in and out and receive great service.