Mcpherson Family Eye Care

Optometrist, McPherson Family Eye Care

At McPherson Family Eye Care we have the best eye doctors in Wake Forest. Our optometrists are leaders in their fields and offer diverse areas of … See more

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Mcpherson Family Eye Care Reviews ( 250 )

  1. McPherson “Family” eye care is not so family oriented. They openly discriminate and talk about POC. I would not recommend this place to not only POC but to all people who have Medicaid as well. They refer to those with medical assistance as …

  2. Eye appointment on May 7 for contacts and eye exam. Was told new trial contacts would be in between 2-3 days. 11 days later still no call. So I called them only to find out trial contacts were not even ordered until May 10 then 2 if the 3 …

  3. Everyone is responsive, helpful and the office is clean. Both Dr McPhersons explain things in layman’s terms so you know exactly what they are talking about. Good hours available for appts. Nice selection of glasses

  4. Love this Eye Care place. I live in Cary and will gladly drive all the way to Wake Forest for an honest and helpful doctor. They aren’t pushy, they are all very helpful and only want the best for your eyes. They will work with you to figure out what’s best for you. Highly recommend.

  5. Prescriptions are always spot on, and they go out of their way to to make sure you understand whatever you may have questions about and that you are completely satisfied with your new glasses. It took years of dissatisfaction with glasses …

  6. I have been trying to get eyeglasses for my mother since her transition from Washington DC and it has been a battle for me. I want to thank Tonya,Cindy. and the mananger , Angela in helping me through this… I have an appointment tomorrow …

  7. I can honestly say I appreciate everyone I come into contact with in this office! They are all attentive, friendly, and extremely helpful. Do yourself a favor, if you need eye care – set up an appointment here – you will not be disappointed.

  8. As a father of 5 getting glasses for my kids can be an expensive proposition. Not so with McPherson family eyecare. From the moment you walk through the door to the moment you walk out with your new glasses or contacts you will feel as if …

  9. I have never experienced something so horrible in my life. I went back time after time to get my glasses to be comfortable so I can see on a daily basis but you just couldn’t get it right. One of the “technicians” broke my glasses that had …

  10. Dr. McPherson and his staff are awesome. I have received stellar medical treatment since becoming a patient. My eyes are much healthier.

  11. I’ve been a patient for a couple of years and have usually had good experiences with the doctors and technicians (Taylor, who works with Dr. Steigmeier, is so caring and fantastic at what she does!); however, the customer service provided …

  12. I love this place! The staff is AWESOME! I always say the front desk can make or break a Doctor’s office. The staff at McPherson are just as nice and professional as the Doctors. The environment is open and friendly very welcoming to full …

  13. I was very happy that they continue to require masks and following CDC/NC guidelines. Everyone was also very friendly and patient while trying out my new contacts for the first time.

  14. Put it this way, I live in Houston but prefer the McPherson Eye Care. The doctors are well educate and keep up to date. The entire staff is professional and friendly. They also can fill class A contact prescriptions; which says a lot. I use the office on Falls of the Neuse office.

  15. I am so very pleased with the care that is shown by all staff members over my eye health when I leave I know I have been given the best care possible they explain everting so that it is crystal clear and puts my mind at ease they are the best

  16. I have been going to this Family Eye Care center for several years and have been very pleased with the care. The staff is very caring, knowledgeable and Thorough. I would highly recommend this Eye Care center to anyone.

  17. McPherson Family Eye Care is amazing! Quality service, friendly and attentive staff, free coffee/tea/hot chocolate (bonus!) and a great play area for children with a full chalkboard wall. I wouldn’t go anywhere else for my family’s eye care needs!

  18. McPherson Family Eye Care is wonderful! I was a patient at Lenscrafters in Raleigh prior to my first visit to McPherson Family Eye Care and there is honestly NO comparison!!! Dr. Warr is a really really great Optometrist! She makes me …

  19. Professional, friendly, excellent. Doctor and staff are top notch. Through exam with each step explained. Took time to answer our questions. Lots of choices for frames if you need them. Recommended by neighbors and we are so glad we changed to this eye doctor.

  20. Start right on appt time. Moved right through the various tests with no wait time. Very complete exam and tests. I felt like they did a fantastic job and were doing everything necessary to evaluate my 76 year old eyes. Definitely would recommend to anyone .

  21. Love the place, all staffs are very courteous and Dr. Stiegemeier is awesome. Optical section has decent selection of frames but are expensive even with vision insurance. You can find same frame easily 25% less online/elsewhere, they should …

  22. I really wanted to be able to give McPherson Family Eye Care great reviews but we will not be going back. I don’t like spending almost $500 on computer glasses that I had to take back three times to try and get the prescription right. …

  23. The people there was very friendly, but my mother has macular degeneration and we were told this office could help her get something so that she could see how to read mail, etc. like a reader. She was told when getting there that her only …

  24. Dr McPherson and his staff have been taking such good care of my entire family including grandchildren for many years. There is no one else I would trust with my vision and my family’s vision. We have referred and will continue to refer to McPherson Family Eye Care.

  25. Terrible customer service and long wait times. Got a question? Don’t expect anyone to answer until a week later… or just get no response at all. Only giving two stars because the doctor I had was nice and tried to consider everything I had going on before deciding treatment.

  26. I always have the best experience at McPherson Family eye care. I love my doctor. She is patient and explains everything to me. I would never go any place else.

  27. Everyone was great, after a very thorough exam, Dr. Murphy took plenty of time to fine tune my new Rx and clearly explain everything. Then the folks out front helped me select the perfect frames. Love my new glasses

  28. I am a long time customer I can say the experience and quality of the care is by far the best. Professional caring and prompt service each and every time. Each Dr takes care of your needs is very knowledgeable. I would like to thank all of …

  29. We absolutely love Dr. Murphy. We have been going to her for over 15 years, and I truly trust her, and appreciate her convern for our well-being. It’s a bit of a drive from Midtown 😂but well worth it! …

  30. I know, how excited can a person get about a Family Eye Doctor practice? Well… we drive an hour each way just to stay with this practice. So, I’d say we get pretty excited. …

  31. Dr. Samantha McPherson is excellent! She talks to me in a respectful manner, listening and addressing my questions or concerns. She does not talk to me like I am inferior, like some doctors do. She always takes her time with me, not rushing …

  32. Dr. Murphy is hands down the best eye doctor I have ever seen. I used to see her at Sears before they closed, and I followed her to McPherson. McPherson is a busy, but well run and efficient office. The entire team is good at their job and pleasant to work with.

  33. I had an eye injury and was in so much pain.They worked me in last minute, were so amazingly nice, and did a thorough check on my eye. The doctor was so sympathetic and thoroughly explained her treatment plan for me. I highly recommend McPherson Family Eye Care and plan on using them for my entire family.

  34. I have been coming here for a few years but my appointment this week was exceptional! My tech/doctor team was Shay and Dr. Douglas. They were both awesome, nice and professional. I hope to see them again at my next check-up.

  35. I saw Dr Samantha and she was excellent. Very thorough and took time to explain things. Her assistant/technician named Kim was wonderful. She was super friendly and made me feel so comfortable. All the staff were helpful.

  36. The entire staff was amazing with my special needs son during his first comprehensive eye exam. They were kind and compassionate and Dr. Warr is highly recommended! She dilated his pupils and he felt comfortable with her due to her fabulous bedside manner

  37. (Dec. 2018) I took my son for an eye exam. Unfortunately it was the end of the year and the office was packed! I wondered why they were so busy, lesson learned. Do not wait until the end of the year to go! Despite that the appointment …

  38. McPherson Family Eye Care is the best. They have been taking care of my eyes for years. I absolutely love Dr. Samantha and opticians Kaitlyn and Angela are super! They take time to help you pick out frames that look great on and adjust …

  39. I had an emergency occur with one of my eye. I called McPherson Family Eye Care and they were able to work me in the schedule within 30 minutes of my call. Great service and great people.

  40. I had such a lovely experience at McPherson Family eye. Having glasses/contacts all of my life, I have expected run of the mill eye care experiences. Not bad, but standard. At Mcpherson the office is beautiful, the staff is so friendly, and …

  41. My wife and her family have been patients for years and they have gained another one with me. First they helped me with glasses for my computer work and today they fit me in for an emergency eye check for one of my eyes that became blurry. First class!

  42. I have a special needs son, Chandler. He does not talk and needs assistance with almost all daily living tasks and activities… our or eye doctor (name escapes me right now) did an unbelievably amazing job testing his vision and the lady …

  43. I was on a job site nowhere near my eye doctor and a wood splinter badly scratched my cornea. Was recommended by the local urgent care to go to McPherson, and it couldn’t have been better. Practically no wait time, and the doctor was …

  44. Horrible experience, which I was disappointed after I had heard good things about them. It started with a rude receptionist only to be followed by a tech that nearly poked my eye out while giving me the eye pressure test which she did not …

  45. Every time I have been to Mcpherson, my kids and I have been treated as if we were the only customer. The service has been great!! Dr. Jennifer Murphy is a sweetheart and extremely personal. I had gotten a piece of metal in my eye and …

  46. The people at McPherson Family Eye Care are awesome. They are fast efficient and caring professionals. I would not think about going anywhere else for my eye care needs. A+

  47. Just moved here and needed an appointment for an examination and to address one apparent problem. Great experience with everyone there. Most thorough eye examination ever with nice friendly personnel. Had Dr. Douglas and Sandra was the …

  48. Everyone on staff was professional and friendly. Dr. Murphy was excellent—informative and relatable. Susan (sorry don’t know her last name) was also fantastic in helping me pick out lenses!
    Highly recommend!

  49. My mom, husband and I have been patients for years. We could not be happier with the service, selection, hours and staff. They are all very nice and friendly from the front to the back. The selection of frames are awesome and the playroom for kids is great! We can’t say enough good things about this practice.

  50. I would give them 10 stars if I could! As soon as I stepped into their office, I was warmly greeted and assisted. The doctors and staff there are very friendly and welcoming. I did not feel rushed at any point. The atmosphere is clean, …

  51. Update 2022: While service with a smile remains the way with the front desk, my most recent visit was unsatisfactory. The doctor was not personable or thorough, and I left feeling mostly dismissed for my concerns. My family is on the hunt …

  52. Absolutely love! McPherson Family Eye Care. I’ve been going for about 2 years now and my family as well. Now we have Dr, Kimberly Douglas as our new doctor and we absolutely love her, she care so much and it’s so great with us. Definitely recommend this office. Staff is also amazing and care so much!

  53. I love McPherson Family Eye Care. I am thankful for the Saturday hours that allowed me to come in when I realized I had scratched my cornea. The care was excellent, as always. I highly recommend this practice to all my friends and family.

  54. Everyone here is helpful, and Dr. Samantha McPherson is wonderful with my kids! Her assistant was extremely patient while my kids were wiggly and curious about everything. The optician was also very patient while my daughter was choosing …

  55. Wonderful experience! Taylor our tech did a great job with my boys. Dr. Warr was amazing! The boys loved the playroom!! Front desk staff was very pleasant and inviting! The Opticians were very helpful and they had a great selection, my picky 12 year old found a pair he loved! Overall great experience and wonderful staff.

  56. I recently went in for a full eye exam and was blown away at how pleasant my experience was. The atmosphere of the office was very calming, yet laced with high end designer frames, surprisingly at great prices. My exam was smooth quick in …

  57. The doctor was very nice and professional if all you need is a prescription however the salesperson for glasses didn’t appear to have like my critique of the prices and stormed off. She then left the insurance hung up on those glasses which took time to clear up when we went to a more affordable location for glasses.

  58. Wonderful personal yet professional service. They take the time to hear your concerns and really explain what is going on and help you to the fullest extent without you feeling rushed or confused in any way. We love them!

  59. My first visit to McPherson Family Eye Care was great. I was seen within less than 5 minutes of arriving. The Tech was very friendly, explained what test and why. Dr. Murphy was incredible. The whole 1 or 2, 3 or 4 thing was quite fun …

  60. I have an unusual set of circumstances with my eyes that have stumped other eye doctors that I have seen in the past. I was very apprehensive about my appointment today due to this. Dr. Warr and her assistant Shanna were very patient and …

  61. McPherson Family Eye Care is a fabulous place. Dr. Jennifer Murphy is simply incredible, cares deeply, and makes 1000% sure I am totally taken care of and my eye care needs completely met. Thanks!

  62. McPherson’s is the best eye doctor. They provide excellent customer service. Recently my wife got new glasses. Kelly helped her with the frames and went above and beyond to ensure excellent customer service. They have a great play area for …

  63. Theresa was super helpful in helping select a new pair of glasses and reinforced positivity and creativity with fun looking frames that I could pull off. Can’t wait to sport my new frames.

  64. It delights me to visit Dr Murphy. She and staff always leave me feeling like I am their only patient. The service they provide, professionalism and expertise is second to none!

  65. My experience was nothing but professional. All precautions were taken to ensure the safety of everyone during COVID-19. Upon arrival, I was greeted and made to feel very comfortable. My exam was very thorough. I found the best part of …

  66. Glad to still be able to see Dr. Murphy. As a diabetic, I also see an ophthalmologist and time the visits six months apart. Dr. Murphy conveys more information about my overall eye health on my visits and the support staff are engaging and explain the diagnostic procedures as they perform them prior to seeing the doctor.

  67. I felt like I was being rushed through an assembly line from the moment I walked through the door. The support staff was at least friendly for the most part. The prices were also extraordinary, and this was the most expensive I exam I have …

  68. As a first-time patient I had a fantastic experience today at the McPherson Family Eye Care Center. From the helpful and friendly front desk staff as I checked in to the lovely woman who checked me out, every staff encounter I had made this …

  69. My frames were broken at work and I called at 5:30 in the afternoon. They happen to have frames for my lenses. I was in and out with new frames in 45 minutes the same day. Having hours after five really helps with customer service.

  70. These folks are the best eye care folks that we have ever experienced. They take our safety seriously in the midst of the Covia virus. Every one wears a mask and when you enter their office they provide us a beeper to notify us when they …

  71. We had an excellent experience at McPherson Family Eye Care. We were able to get appointments for the whole family the same week we called. Once at the office we barely had to wait and were able to enjoy coffee and other drinks during our …

  72. Appointment convenient and prompt staff was super friendly and helpful. Provider was awesome they are truly full service and go above and beyond expectations.

  73. My overall experience with McPherson Family eye care was wonderful. Beautiful office with a vast variety of frames to choose from . The staff were all friendly ,welcoming and knowledgeable.The optician who assisted me in picking out the …

  74. As a family we are so pleased with the professional eye care we receive at McPherson. There is such a caring culture here. For my own experience I was greeted by Kim I knew right away I was in good hands she took the time to do the upfront …

  75. My experiences with McPherson Family Eye Care went very well. Front desk staff were polite and helpful. Areas were sanitized for your safety. Dr. Douglass, eye care staff, and opticians were knowledgeable and helpful, answering questions …

  76. What a great experience! From the moment I walked in the door I was greeted and made to feel very welcome. I was taken back in a timely manner, and amazed with the state of the art equipment being used. Everyone I came in contact with …

  77. It is well staffed with knowledgeable personnel. They are prepared to answer questions and make every effort to work together so that you have what you need to know. Dr. Murphy was great and the attending staff were through and professional.

  78. I will not visit this eye care center ever again. They place in a room for the eye care test with other patients without a mask and they ask you personal questions which clearly a. Isolation of privacy and HIPPA. …

  79. I can honestly say I appreciate everyone I come into contact with in this office! They are all attentive, friendly, and extremely helpful. Do yourself a favor, if you need eye care – set up an appointment here – you will not be …

  80. I loved the staff including the doctor. They were very thorough with explanation of everything they were doing. Very professional, but they have the good humor in people that I love. Thank you Dr. Murphy.

  81. Nice staff, super efficient. There’s a lot going on at once but always someone guiding you to the next step. Undoubtedly the fastest, most pleasurable eye exam I’ve had in my life.

  82. I see Dr Murphy and she’s wonderful. My eyes are terrible but she’s worked really hard to find a solution for me. I never feel rushed at any of my appointments. The staff at the office is always professional. Highly recommend.

  83. The wait time is always short. It is a pleasure to see Dr. Murphy. Dr. Murphy is always pleasant & informative. I feel I am in good hands at McPherson Family Eye Care. Thank you Dr. Murphy!!

  84. The staff and Dr. were amazing with my 7 year old son. It was his first visit to the eye doctor and they made him comfortable. The turn around time on his new glasses and new sports glasses was quick, letting him wear his sports glasses for his last couple of baseball games. Great overall experience!!

  85. It is rare that I feel compelled to write a review as soon as I can! I had a truly wonderful experience from calling to make my eye exam appointment and talking to such a polite young man, to Meredith who did my pre exam, then to Dr. …

  86. Love Dr. Murphy! She’s awesome and listens to concerns. She’s also very thorough when explaining things. Dr. Murphy always has a cheerful and warm disposition, too. A real gem! As for the office, the wait was not long and I was pleased to see how seriously they take covid protocol.

  87. When we got there everyone was so nice and helpful. The technician was super nice and kid friendly. The optician was very nice and kid friendly. She was also very knowledgeable. Enjoyed our time here and would definitely recommend and will be back!

  88. Our first visit to McPherson eye for my 4 yr old daughter’s very first eye exam was so smooth! I had anxiety anticipating this visit but it was not warranted. Shannon the tech was amazing. She did a great job- she used the “magic princess …

  89. Very friendly and helpful staff. The doctor listened to my concerns about the fit of my contacts from a previous doctor and has me trying something new. Decent glasses collection but just a few brands. My one concern was just how fast the …

  90. Can’t give enough stars to Dr. Samantha . I have an extremely difficult cornea condition and she has given me the best vision correction and comfort of my adult life! …

  91. Always a great experience! Everyone is very professional, courteous, and caring. They obviously know how to treat their employees. We recently moved from Wake Forest to Raleigh however I will continue to travel to this practice as long as they’ll have me!

  92. McPherson Family Eye Care is the place to go! The staff are skilled professionals always ready to assist with a smile! Dr. Jennifer Murphy is phenomenal! She is highly skilled, has a great personality, takes the time to explain things …

  93. They are so nice & very thorough! The doctor is efficient and kind. Optician was helpful with finding the right glasses for me. Always appreciate coming here!

  94. Professional, efficient and competent eye care. This is a well run office. Dr Samantha McPherson and Dr Jennifer Murphy are both very patient and take lots of time to make sure you have the best eyesight available. Also, very clean offices and friendly staff.

  95. I had such a great experience here. I’ve been living in Raleigh since 2003 and have yet to find an eye doctor’s office I can call “mine.” Everyone here has been great! Everyone is so pleasant on the phone and at the front. I felt like the …

  96. I just love Dr. Murphy! I followed her from her previous office. She is very knowledgeable and so personable. I told her I would love to see her every month just to talk. Highly recommend!! I’d give 10 stars if I could.

  97. Very thorough eye exam, from start to finish with minimal wait time! Friendly, personable staff from start to finish! Chaz was very knowledgeable and helpful (not to mention patient), while helping me choose my first pair of glasses. Highly recommend!

  98. I visited McPherson today for a comprehensive eye exam. McPherson is a high quality medical facility start to finish. Everyone who I interacted with (there were 5 people from reception to vision testing to selecting glasses to the doctor …

  99. I had an unexpected situation for which i needed to be seen and I had never been before. They came highly recommended by others in the community so I took a chance that they might be able to see me the same day despite being a new patient …

  100. I am happy I switched my eye care to McPherson Eye Care. My experience is always very pleasant and thorough. I am amazed at Dr. Murphy’s knowledge and her ability to fit glasses and contacts to my personal eye care needs. The office and optical team are always pleasant and helpful as well! You all rock!

  101. The staff here are so friendly and helpful. Chaz, was an amazing help in fitting me for the perfect frames. I am very picky and she had so much patience. Dr. Douglas, is awesome, knowledgeable, and has a beautiful spirit. I highly recommend this place. I was pleased from start to finish, 5 stars!!!

  102. Dr. Jennifer Murphy has been taking care of my eyes for years! Her care, providing detail information, providing clarity always, puts me in a space of comfort. My appointment today was to select and finalize my eyeglasses choice. Kelly is …

  103. Edit: They commented saying they would love to speak to me but they did before I left this review. When they spoke to me they told me to let them know where to send my records. …

  104. Efficient waiting room procedures. As always, I received a thorough exam. Dr. Murphy was cheerful and took the time to examine my eyes and explain her findings. I always feel very confident in her ability to diagnose any problems and to …

  105. Dr Murphy is great……….however, I was in traffic and called and stated I may be a little late……..they told me no more than 10 minutes and it would be fine. I ended up being only 5 min late (5:35p) but did not see Dr until 6:30p. I was not happy with that.

  106. A great place to get your eye care! McPherson has a knowledgeable, friendly and courteous staff that treats you like family. Dr Murphy evaluated my cataract in my left eye and set me up with the best surgeon in the area. My after surgery …

  107. I am very happy to have switched my eye care to McPherson. The staff is friendly, relaxed, & so helpful. Greatly appreciate Dr. Douglas – her dedication, skill, & personal expertise is most refreshing. Shout out to Stephanie, who did …

  108. Very professional staff it takes a little long to get taken care of but once they take you you are in very good hand I really appreciate the courtesy of the professionalism Dr. Cassandria E.Warr and the staff especially Deonte and the …

  109. Dr. McKenzie and Ms Sheri were so patient and kind to my daughter who had such a difficult time with her contacts trial. We’ve been going to them for years and couldn’t be happier with their support and efficiency with our annual exam appointments.

  110. Polite staff but busy location. We had an appointment months in advance so we got seen right away for both my kids at the sametime. I really like how they will accommodate multiple children in a family. Also new equipment this year so no eye drops, my kids hate getting their eyes dilated. So they were 😊 happy. …

  111. Love Dr Warr!! She is such a great doctor and so personable. Explains everything and so good with the kids as well. Then we worked with Shelby to pick out all of our glasses. She was awesome!!! Very good at what she does, and made what is normally a long, chaotic process super smooth and fun! I definitely recommend them!!

  112. Dr. Murphy is fantastic! I had visited once prior and had another Dr. who I didn’t necessarily have a good experience (short, rude and didn’t really seemed like she wanted my business). I decided to give McPherson another chance and sure …

  113. This was my first visit to McPherson Eye Care and I was extremely happy with my experience. The staff was very friendly and treated me like a long time customer. I saw Dr McPherson and she was very thorough and professional. I will continue to see them for any eye care needs in the future.

  114. The complete opposite of my previous eye care provider: despite having 10x the patients in the office, they were still able to provide 10x the customer service and professionalism. Best of all – they actually know what your insurance …

  115. Nice comfortable office area for patients to sit and wait until their time has come. Staff is friendly and will to assist in any way whether something to drink or help with a new frame for your new lens. Enjoyed my visit here and can’t wait for my new glasses to arrive. Thanks McPherson Family Eye Care.

  116. Dr. Warr is phenomenal. She is well spoken and compassionate. It is obvious that she is passionate about eyecare. She is so knowledgeable. If you are anxious about an issue with your vision, this is the eye doctor for you. I have a strong …

  117. I love McPherson Family Eye Care. I’ve had dry eyes for many years and Dr Samantha has been very helpful and provides excellent care. She is patient and listens to my concerns. I also see Dr Warr for my eye exams and contacts. I’ve worn …

  118. Dr. Murphy is awesome. She took time to listen to my concerns and was able to answer all my questions. The staff is also very friendly. Definitely, will be switching my whole family to this practice.

  119. Dr. Jennifer Murphy is a very knowledgeable individual, however, her charismatic and kind personality is what makes my 45 minute drive to my appointment worth it as I know I will be receiving top care. Everything at McPherson from the …

  120. The staff was friendly and pleasant from the front desk to the assistants in back office. Dr Douglas was great and informative. I was worked into the schedule and never felt that they were rushed. I appreciate the great care I received.

  121. Visit was fine. Dr was great. Would have been 5 stars but my aftercare treatment has been horrible. I’ve been trying to reach someone for almost 2 weeks as I’m still in my contact lens trial and have had no luck. I’ve left vmails & finally …

  122. Service while in the office was good. However after leaving the office, we had mentioned we were going to another office to purchase the glasses. Only to discover after arriving there that we did not have the new prescription for his …

  123. Inviting environment. Friendly and courteous staff. I really appreciated how everyone explained what they were doing and why. I was very satisfied with my first visit to a new eyecare place. I had been going to the same place/ same doctor for about 10 years before I moved. I’m glad that I found this place!

  124. Dr. Douglas is our Ophthalmologist and I appreciate the attention and care she provides. We had an alarming eye issue with my 104 year old mother. Dr Douglas was very proficient, reassuring and explained everything in detail. The entire staff is professional, friendly and makes you feel comfortable.

  125. I saw Dr. Samantha McPherson and it was the most pleasant visit ever! All the staff were extremely warm and friendly. Dr. McPherson took her time answering my questions after a thorough evaluation. I even left with new contact lenses …

  126. Excellent service throughout my visit. A good welcome from the receptionist. A very short wait for the doctor. Excellent interactions with the doctor. The medication provided has worked well and quickly. Fast and easy checkout at the cashier. I was impressed.

  127. I’ve been coming to McPherson for a couple of years and love the experience! The entire staff is so kind and attentive and it doesn’t feel like your routine eye care appointment. They have the best appointment time options in terms of …

  128. Thank you, for the good service you give to people, in my case I had an outstanding experience for the quality of care both by the doctor and the assistant, they treated me wonderfully and helped me solve my concerns

  129. I have always appreciated McPherson Eye Care; however, in a moment of need when I had no glasses but an older prescription and needed to travel the pharmacist would not approve creating a pair of glasses for me. I’m very disappointed.

  130. Dr. Douglas is very thorough, and answers my questions thoroughly. I am almost 73 and experiencing the “aging” effects in my eyesight, and I feel safe in knowing they are close by and ready to help if needed.

  131. I love going to Mcpherson Family Eyecare in Wake Forest! They are prompt, courteous, efficient, caring, and are happy to explain any questions about billing, insurance, or prescription lenses. When we moved more than an hour away from the …

  132. What can I say that hasn’t been said before. The people are awesome and I would and do recommend this practice all the. Why are doctors office’s called a practice when you guys are experts in service and professionalism.

  133. Because I felt there was more to my eye discomfort than “the aging process” (which my previous doctor had told me), I decided to get another opinion. Dr Samantha gave my eyes a thorough examination and explained everything to me. I left the office feeling that my issues were taken seriously and that a plan was in place to deal with them.

  134. You will get the very best eye care with Dr. Murphy and her assistant. They are attentive and professional. The facility is very nice, spacious and clean. The only reason I did not give them 5 stars is because I felt the check in could be so much better. It is not very welcoming or friendly.

  135. Absolutely Great Experience! This is my regular eye doctor; but, called the office very late in the day with something in my eye. Emergency! Dr. McPherson stayed past closing and took his time. Very thorough and detailed. Searched for …

  136. My husband & I are new patients of Dr. Murphy’s. We both have had wonderful experiences so far. Everyone was extremely nice & professional. We are truly greatful that this practice was able to get my husband in so quickly to treat his eye injury. The staff seemed genuinely concerned for his well being & comfort.

  137. The good experiences for me come from my doctor (Dr. Douglass) and her assistants. She is warm and easy to talk to. When I shared how my first exams went and how I had to pay a large sum of money for that visit and to collect my glassed I …

  138. Dr Douglas and her Technician, Stephanie, went above and beyond for me! After a few years, I have finally found the right fit within the practice!! If needing extra care, which includes more than just your routine check-up, I highly …

  139. I have been going to McPherson Family Eye Care for several years and have always been very pleased. Yesterday was no exception. Dr. Warr is wonderful! Jillian met with me to do some testing and is very friendly and very thorough. Theresa …

  140. Our visits with Dr. Douglas are always very good. She takes extra special care and attention to our needs. She spends the time answering our questions and she’s great overall. She makes us feel like a part of the family. We love her!

  141. The employees were great but I had to wait too long. I’m in at 3:10 and out by 5:00. But the staff and doctor were absolutely fantastic from start to finish.

  142. I was experiencing flashing lights in one eye. I was treated with the utmost courtesy and was able to get an appointment the same morning I called. A thorough exam found no serious problem.

  143. Dr. Jennifer is the reason why we visit McPherson Eye Care . She is professional, honest and listen carefully to my concerns on top of that she is very Patience.

  144. Awesome experience working with Kildare Escota! He went above and beyond to help me find the perfect frame, and stay within my budget I had for glasses. He was very knowledgeable and patient and I left feeling excited about my new glasses. I can’t wait to wear them! Thanks Kildare! 😊 …

  145. Recently moved to this area and found McPherson Family eye care staff to be prompt, thorough and very friendly. I had excellent help in picking out new frames and was very happy with the experience.

  146. The doctors and everyone else were all so very nice, pleasant and helpful. They make sure you have all the information you need to make your choices for eyewear. I would highly recommend them.

  147. The team at McPherson is always competent, kind and willing to help!! Always a great experience! Sherry in contacts is the bomb! She is the sweetest and most helpful and so accommodating!!

  148. Always excellent care from all the staff in this practice. I did have a problem after my visit. I called and was immediately taken care. Always reassuring to know that you will be dealt with compassion and care. Thank you Dr.Pherson!

  149. I just want to say- to anyone who is looking for a phenomenal eye doctor- then DR. KIMBERLY DOUGLAS- is the BEST doctor- in WAKE COUNTY- PLEASE take just a little of you time to check her out- YOU WANT be sorry- ! SHE an EXPECTIONAL obstetrician!!!!! Thank you very much!- ☺️

  150. Amazing service and care! Got a thorough eye exam from Dr. Ward and then an employee helped me pick out two pairs of glasses. Frames were in within a week. Affordable prices and a seamless visit.

  151. Every single person that worked with me during my visit was very nice. They made me feel comfortable and that made my visit easier. Thank you for all that you do and keep up the good work!

  152. Dr. Murphy and Staff at the Wake Forest office are Amazing! I have been seeing her for few years and very satisfied! Clean, spacious office. Friendly service. Lots of parking.

  153. Dr. Kimberly was wonderful! She was extremely thorough when evaluating my eyes. She explained everything and she took her time! I felt very confident in her care.

  154. I’ve been a patient here over 5 yrs here and I never once had a bad experience. All the doctors and staffs are very helpful and friendly. Appointments are scheduled fast. I recommended all my friends and family here.

  155. When I walked in for an appointment to pick out sunglasses I mentioned I had gotten an eye infection started 2 days before. They were able to take me in for an exam and treatment in a relatively short time. Much appreciated and thanks to the staff and Dr. Douglas.

  156. Excellent facility with friendly staff who actually care about your visual health. My eye 👁 health is in excellent hands. From check in to check out, Dr. Douglas, Shannon, and Kildare treated me like I’m truly part of their family. Thank you …

  157. The office staff is very nice! Dr. Murphy and her assistant were were very friendly and reassuring. It was nice to not feel rushed. The quality of care exceeded my expectations.

  158. Stopped in to have a prescription in my sunglasses changed to a new prescription, my order was put in promptly without an appointment. They were also able to do a quick repair on my regular glasses that they weren’t able to fix on my last visit. Thank you for taking care of my needs with a smile & so quickly!!

  159. Staff was professional and efficient. Dr. Murphy is likely the best eye doctor we’ve ever had. She is thorough and sympathetic to the vision challenges you have, not just formulaic.

  160. Each employee was friendly. No complaints at all. My only sadness is that I was told 7 to 14 days before arrival of my new glasses 🤓 that I paid half for. It is no one’s fault that my old pair of glasses 👓 I accidentally broke and can’t …

  161. Every person who provided service for us made us feel appreciated! The equipment that was used seemed far advanced than that of previous provider! I’m looking forward to receiving my new glasses as I believe they will provide a new lease on life with better vision!

  162. I had an eye exam here and the doctor and tech were great and took the time to explain everything and offer recommendations. The front desk staff were pleasant enough, although optical took an (in my opinion) undesirable amount of time to …

  163. Great atmosphere walking in and very friendly staff. I had forgotten certain paperwork and the let me forward the email and they printed it for me. Would definitely recommend over the chain eye care places as they do a better job of making sure your prescription in right.

  164. Dr Douglas & Stephanie were great but not impressed with the receptionist as they had my info wrong on their forms. I pointed this out at the time. I had to call the next day for my prescription as they hadn’t emailed it as promised. They …

  165. Dr. McPherson is wonderful along with his assistants. He is very thorough with my exams which means so much to me. I appreciate the professionalism that everyone displays every time I have an encounter whether via phone or in person.

  166. Visiting with Dr. Douglas and the team at McPherson is always great. The team is always helpful and kind getting me taken care of as quickly as possible. Dr. Douglas, herself is always attentive to my care and making sure I understand my course of treatment and any vision changes.

  167. We are very happy since switching our eye care to McPhersons. The atmosphere is pleasant, relaxed, & professional. Staff is friendly & personable. I feel very comfortable & confident in Dr. Douglas’s evaluations of my eyesight. Extra …

  168. This experience is always great. The receptionists are very nice the intake technicians are the best! The doctor is always efficient and helpful in understanding our eye care. The only issue I would like to bring up is that the chairs in the pre-exam room slide to easily across the floor.

  169. Hello. I think it could be fabulous to turn a negative experience into a positive one if you would simply text people to let them know you are running behind. I waited almost 40 minutes beyond my appointment time to be seen with no …

  170. It was my first time there from a referral. An awesome experience from the moment I walked through the door. Everyone was so nice & kind. O M G Dr. McPherson is the BEST.! She was so professional concerned & kind. I’m so happy & honored to be her patient. I will certainly brag about her & her staff. What an amazing team.

  171. I am new to the Raleigh area and visited McPherson Family Eye Care after a bit online diligence to find a clinic to meet my current and future eye care needs. I was absolutely delighted by my experience. Dr. Samantha McPherson was patient …

  172. This office visit was for post right eye cataract surgery. From the time of checking in to the time of checking out, things went smoothly. Employees are pleasant and the office has a clean environment. Appointment was on time and the exam …

  173. Had my first appointment here yesterday. Staff is absolutely amazing, from being greeted, throughout the appointment, and Dr. Murphy is phenomenal. Staff is kind, polite, and very easy to talk to. I’ve never gotten so much information about …

  174. Let me just start out by saying I am very picky and critical when it comes to “doctors” offices. This was my first visit to McPherson’s and what a fabulous experience! From the moment I walked through the door I knew I struck gold. They …

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