MDLIVE Medical Group

Doctor, MDLIVE Inc.

MDLIVE offers reliable 24/7 health care by phone or video. Access board-certified doctors anytime, anywhere, including weekends, nights, … See more

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MDLIVE Medical Group Reviews ( 43 )

  1. Explained very clearly that I have an allergy to a specific ingredient. The doctor reviewed and prescribed a medication where BOTH the actual, and generic version has the ingredient I’m allergic to. …

  2. I used the server on a 2018 new year eve night. Got connected with the provider in 20 min, and have my ear drops in 30 min after the call. …

  3. Downloaded the app and set up a Dr’s visit. Within minutes I was talking to Dr Hassan. He was really nice and prescribed the medication I needed to get over my really bad cold! Thank you MDLIVE, you saved me from wasting a day at my PCP’s office and missing work! Fast and Convenient!

  4. I made an appointment 4 hours ago and still no doctor in sight. The pharmacy closed. This place needs some negative star reviews.
    I finally saw a doctor, she was very good, fast, and professional, but the service getting there was painfully slow.

  5. I’ve use several online doctor services and this one is hands down the best. Never waited more than 5 mins for a doctor and customer service is great. They always have a nurse on staff so if you need minor things like script transfer you dont have to wait to hear back from the doctor.

  6. Charged my card 4 times and then told me to wait 30-45 days for the claim to go through my insurance before I could see if they would take all 4 transactions .the service was great and doctor was great just not happy with the 4 charges for one consult lol

  7. Definitely Not A scam, Mdlive Allowed me Convienience for when I was home very sick and could not move. The doctor was very Nice. All I did was call into the Call Center where I had set up an appointment and received a call immediately …

  8. Wife started request for help 27 hours ago. Doctor’s first initial call took 4 hours. she was diagnosed and,given a prescription. Or so we thought. Pharmacy never received it. Now trying to contact again, and waiting on doctor’s call back on second day, today’s wait, six hours and counting…

  9. Never go to the Dr due to long wait times. Used this for the first time today due to a sore throat. From signing up to filling out paper work and making an appointment to the Dr calling me was less than 15 minutes. Will definitely use again. IDK where the bad reviews are coming from. Would definitely recommend

  10. ZERO stars if possible. My health care provider asked 2/3 questions and provided a diagnosis of a common cold and referred me to OTC medicines (which I had been taking for 3 days prior with no relief). I begged and actually cried that I …

  11. Waste of time and money. I went to them for help because I couldn’t get an appt with my doctor that day and I was in a lot of pain. The registration part took forever and then when the doctor called me she did nothing to help me. I …

  12. Mdlive has poor communication and Calvin the supervisor only cares about defending the company. I wouldn’t recommend mdlive to anyone ever. Cigna made a mistake signing with them and I look forward to telling cigna about my horrible experience and making sure anything charged by mdlive is canceled.

  13. So easy and convenient. I got a refill of my medication without ever leaving home. I think it is important to remember to use telemedicine for appropriate and simple things–if you are too sick of course you need to be seen in person! Loved my experience!

  14. It was a waste of money and time. The doctor was very unprofessional and seemed to vein a rush. She didn’t provide any advice or further treatment. Don’t waste your money or time. Just go to a Doctor because they won’t help you and you will end up spending more money.

  15. Terrible service. Waste of 2 hours. They charge up-front but do not deliver. After waiting for over 40 minutes after receiving the call letting us know the provider was ready to see my child, it suddenly disconnected. They were asking …

  16. I believe this is a scam. I completed a visit with MD live. I spoke with both MD live and my insurance to confirm that there would be no charge for using this service. Later I saw a bill on my credit card for $82. I called MD live 9/19 and …

  17. Absolutely horrible service. Have had 3 visits, all of which charged my card upfront. MDLive also billed my insurance and my insurance paid all 3 visits in full. Now MD Live is double paid and I have been chasing them for 8 MONTHS trying to …

  18. They fought me so hard to give me a refund even after I emailed them the EOB showing the insurance says I owe $0. Absolutely ridiculous. Don’t pay up front or they’ll make you send all these emails and call them a bunch just to get a refund!

  19. They charged me 82.00 dollars even though I gave my insurance card. I called and they told me my insurance card does not work even though it works everywhere else. They are trying to put the blame on me and not take responsibility for the …

  20. They put your health at risk. Doctors don’t respond to appointment requests or cancel at the last minute which means you have to get back in line for an appointment again. If you need a prescription renewed very difficult as there is no …

  21. One thing about their reps, they are going to be extremely lazy in fully helping the customer. All you are going to get is instructions on how to do their job to verify your eligibility. I have spoken to a total of 4 reps and only 1 of them …

  22. Horrible experience. Trying to get Rx refilled. WASTED 3 HOURS OF MY TIME. Would have been quicker and less stressful, just going to a walk-in clinic. Very unprofessional. Gave me the run around when I asked for a refund. Beware before you contact them. Sorry, I warned you. Sincerely RR

  23. Spent hours on the phone regarding the rude physician Dr. Lisa Ann who was late to the visit and threatening to cancel because she couldn’t figure out the platform. All that was needed was a simple Rx refill however the physician decided to …

  24. HORRIBLE HORRIBLE HORRIBLE SERVICE !!! We got here a 25mns before closing, between the time that it takes to log in patient and fill out the forms which they made us fill out, it was 5 mns before closing. They decided to tell us they …

  25. I saw the doctor last week with no concerns on that end. However, I noticed that there wasn’t a place for me to input my insurance information. I immediately called them to have it entered before my appointment. I was still charged the $82 …

  26. To be honest, I was surprised to see so many one-star reviews! I’ve only had good experiences with my appointments through MDLive. Each time I had a short wait time, spoke with doctors who were on-time and pleasant, and was wrapped up within 15 minutes or so. Will definitely continue to use this service!

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