MDSTAT Urgent Care is now the largest Urgent Care in the Greater Sacramento Area. With services such as traditional urgent care, primary care, and … See more
They are not professional and hey donot give u note for work
The doctors r rude here in this location
See the waiting room no one will see there any time because of their bad …
Absolutely terrible experience with absurd wait times. Go to literally anywhere else. This place is a joke. They sit around and play on their phones the whole time too
I called 3 times and each time I was put on hold without even talking to anyone and when I’d hear someone pick up the phone they would immediately hang up
Uncaring clinical waste of time I have been here four times neither was particularly convenient this last time they refused to see me concerning depression and a prescription great way to treat your patients I feel worst having gone there …
Worst medical service facility. They do service for money and dont even bother to follow up after. Please dont do there. There are other better choices for urgent cares in the area.
I would just like to extend my sincerest thank you, to the Dr. and staff at this facility, They truly went above and beyond in helping out our son with special needs! Thank you! I would highly recommend them, and will continue to go here in the future!!
If i could give 0 stars i would. Worst “doctor” ever! The staff was pretty nice. But the doctor, the one you need the most. The worst. Don’t give them your business!!!!
Every time I go here I gert great service. Also I have no insurance and their cash rates are very reasonable. I will continue to use them as long as I live in El Dorado Hills.
The worst ever! MDstat in El Dorado Hills is a huge fraud. They charged my credit card $250 without billing my insurance or providing me an itemized copy of the charges. It has been 2 months and I still don’t have a refund AND they billed my insurance!
Came in for a covid test. Had to wait in my car for a bit, but it went pretty smooth over all. I probably should not say this but, the hot red head should 100% hit me up if she ever sees this!
Great doctor… Really friendly and knows what he’s doing. I went there on an emergency basis twice and I couldn’t be happier with the care they gave me.
Loved the staff at this location! Super fast service and very nice and engaging people from the front desk to the doctor himself. If you slice the tip of your finger off, this is the place to go!
-1 Star Terrible service from the NP, gave inaccurate diagnosis and never sent radiologist’s results. Rude, defensive and illogical when I called for clarification/help. Unbelievable. The receptionist was nice!
Terribly long wait, there is also a doctor there that me and a friend have both had a very uncomfortable experience with. On a separate visit they literally ran out of suture kits. What urgent care runs out of suture kits!
They were able to get me in and out in under 30 minutes. Dr Dody was extremely professional, caring, and sympathetic to my pain. Would highly recommend to anyone!!!!
I have been going here for several years instead of the ER when something unexpected happens. The Doctors I have had here are always very experienced and competent from pneumonia to knee injury, they have gotten diagnosis and treatment right.
Every single person I was in contact with here was so nice. Sorry the only name I remember was Malia ( guessing spelling), and she was nice and funny. I’ve had some not good experiences at urgent care places like this but they were awesome!! Thank you
Always have to wait to get in even if you walk in at open. Spent two hours last time with one person ahead. The best thing is that you can buy most prescriptions there and front desk people are super nice. But the wait time has increased over the years is now way too long.
Last year, after waiting over 2 hours I decided to leave (after paying my $25 dollar co-pay). They charged my insurance company for the full visit. Insurance refused to pay so MDSTAT sent me to collections! I never received notice or knew until I checked my credit report. Terrible ethics and business practices.
We’ve been to this center several times. Always have been satisfied with the quick and professional service. Last 2 times now have been too long of a wait. This last time, we ended up leaving befire being seen not sure if this place replaced doctors recently or not but we will be driving to Folsom next time
This place has continued to provide above level care each time I have gone there. The staff and medical staff are friendly and very skilled. Their level of care is above that of any doctors in the community, including specialists.
Would not see my 2 (almost 3 year old) for what we think is pink eye because she’s not 3. No other urgent cares open. So now our choice is to go to the ER (for pink eye!) or make our child be uncomfortable all day and night until we can see her pediatrician.
Dr. Jessie is wonderful and amazing with my twin girls!!!! They always ask to go see him instead of their regular pediatrician. The clinic is very well run and always super clean!
The entire staff was extremely friendly. Dr. Jesse has a wonderful demeanor. I only waited 5 min to be seen and was x ray’d, diagnosed and sent off with my medications all under 40 min. I’m highly recommending this place to all my close friends and family.
Buyer beware – don’t believe everything told to you. I had stitches on Wed., and was told to return 3 days later for a ‘free’ check and to remove the bandage. When I went in, based on their instructions, I was informed there was an $80 …
I took my daughter in on a Saturday. They were supposed to run a urine culture and gave her a covid test. A week later we never heard results for either. When called I was told that they have no record of any tests that go out. It was a …
Got a COVID test for our young daughter on Friday in order to get her back in school. It is now Thursday of the following week and still no result. When I call they always advise to check back later.
I went here after crashing my bike and they people on staff were awesome, very polite very nice and respected me, sadly didnt listen to me when i said i had a high pain medication tolerance and prescribed me a low does muscle relaxer and a …
They hire escorts,strippers one black girl her name is Zariyah Toliver she has tattoos on her neck one a rose the other one above her eye says king. Watch out she scams for money your credit cards mess. She will date or solicit your husband or wife for money then blackmail.
I went in to have my two year old seen by a doctor. She was wheezing and has a viral infection. The doctor wouldn’t see her because he only deals with kids 5 and up. WHAT?!? This is an URGENT CARE. If you want to be picky about who you treat go into private practice.
Was a walk-in on a holiday after another Urgent Care turned me away. I forgot my prescription while traveling. I didn’t have the money for an exam (required for new prescription, they don’t do refills) but the receptionist was wonderfully helpful and was able to suggest some over-the-counter alternatives.
Worst ever experience at urgent care, i went with my daughter, she was seen there a week before for some ear infection and pain came back again, there was only one patient ahead of us and after 20 minutes wait we got into the exam room , …
I often take my children here to address their medical needs. The Dr on staff during the weekdays is extremely friendly, engaging and informative. He has been nothing but a professional and in my honest opinion is a wonderful Dr. I take my children here over their Pediatrician.
Avoid this place like the plague! Rude, unprofessional, could have gotten more off WebMD. I went in for lower back pain. Albeit, I’m breastfeeding, so my options are limited (which I get). PA came in and asked what was going on, I told her, …
The service is slow. The receptionist is a bit dim witted and either doesn’t pay attention or doesn’t care about providing good customer service. She didn’t ‘hear’ me tell her I was a new patient so I had to fill out two more forms which …
Apparently the weekend staff does not know how to print us FSA/HSA receipts. When asked if we could get an FSA receipt the older woman had no idea what I was talking about and said they don’t provide those receipts on the weekend. Obviously the weekend staff needs more training, starting with showing up on time for work.
This was the most pathetic experience in healthcare I have ever had. There is nothing urgent about this place. I waited 1 hour in the waiting room and 1.5 hours in the actual patient room/office. I had a simple sinus infection and the …
Came in for a covid test after possible exposure. Waited one week for test results. They didn’t have them yet. Kept calling for answers. Then last night they sent me an email for a video chat at 7:45 pm. I joined and waited 20 minutes, no …
The last thing this facility cares about is their patient’s health. I went there about a month ago and paid the required co-pay for their services during that visit. My insurance company adjudicated the claim, paid them their contracted …
Doctors are great but the practice manager Mowie/Maui forbids all staff from thinking on their own and forbids them from any and all problem solving. I was given the run around by clueless and purposefully useless staff for FIVE days when …
I think this clinic is probably best if you have a minor injury, but over the weekend I took my very sick nephew in to get a diagnosis on his throat. It turns out he has severe tonsillitis, but the PA that was at the clinic didn’t diagnose …
Avoid this place. They are unprofessional and really don’t know what they are doing. The MA that we saw was cracking jokes and using the F word. Even hugged my wife at the end, during covid. Said she needed antibiotics but he never …
Brought my teenager here when he couldn’t stop throwing up. The receptionist was super friendly and helpful. My son was seen by several doctors and they couldn’t have been more caring and professional. I would recommend this urgent Care center to anyone. Thank you to the employees at this place!
I was suppose to get my covid vaccine , had an appointment got there on time and then they said they were out of it. I asked why did`not they call me and her response was they are really busy and don’t have enough people working. She said …
They told us to go to roseville urgent care to have my dad get his radiology. They told us they will transfer the test to MD stat el dorado hills. We went there and waited like half an hour just to talk to them and they told us that we …
This place used to be good, but it has gone down hill. I would steer clear. Long waits and unprofessional staff. I would say you’re better off waiting or going to the ER. I went there today and the physician on staff was having in-depth …
I asked follow up question to Selina at the front desk of MD STATE in EDH. She didn’t have time to answer and ask me to call back rather than looking into patient report file. I persisted on asking more question about the result and she …
It truly bothers me to see some of these slanderous negative reviews. Having being a customer since the day MDSTAT opened, I can honestly say, I too have had to wait. I realize my wait is simply because the folks who arrived ahead of me …
I went there for a routine visit first thing in the morning and they prescribed medication. Mid afternoon I called the pharmacy and the prescription hadn’t been called in. I called MDStat about 10 times and no one picked and their voice …
I haven’t been feeling well for a week. Called to see about an appointment. The person who answered the phone (Melissa) was so rude!! Like I was inconveniencing her. She didn’t help me determine if a visit was necessary. My interaction with her made me not want to go in and she made me feel wrong for calling. 🙁
I was worried I got exposed to covid so I went to a urgent care in Cali (no car), I called ahead to make sure I could do an appointment.. they made me wait outside in the sun in 100F+ weather for over an hour, I had a negative test but they …
This place is beyond wonderful, the staff , the doctors, very knowledgeable, they take their time with you, and have very up to date procedures! I was in so much pain with the worst case of strep throat I have ever had, they gave me 3 …
I am 35 weeks pregnant with a severe sore throat. I have been in this office for over 2 hours. I did not feel well the whole time I was here. They are awful with wait times and being considerate of their patients’ times.
I went here with a UTI on Friday 10/23/20. The staff and health professional were friendly and helpful. After doing a urinalysis, the doctor gave me a shot of antibiotic, and then offered a shot for pain, which I chose not to have. I …
I prefer this urgent care for quick visits and usually call before going to check on wait times when able to. So far, I have had no issues with staff. It’s an urgent care, so I expect longer wait times than a primary doctor. At least it’s …
The Doctor his awesome we saw on Saturday I can’t say enough about him. He helped my daughter get better after she has been sick for over 3 months with the same illness, and we went to see 3 different doctors. Thanks for all you did!! The …
I made an online appointment for my wife for her COVID vaccine. It was 2 months in advance but was the earliest available. I called the day of her appointment to confirm, and was told they no longer are doing 1st shots. I asked why they …
We recently had two bad experience with the clinic in ElDorado Hills. One was a few weeks ago, we went to get our Covid test. The nurse answered and was really rude. She said first to sit in the car and wait but we did not see anyone else …
If I could give a 0 rating I would! Worst customer service I’ve ever experienced in the medical field. Made appts for covid vaccines for myself and elderly parents on their website. After we were all in the car heading over i received a …
I booked an appointment for my first dose of the Corona virus vaccine on Thursday for this morning. I was sent an email the same day stating my appointment was moved to the Folsom location. I called yesterday to confirm, spoke with a live …
I was traveling and only in the area a short time but needed an urgent care for my 4 year old. I chose this office because it was the closest urgent care the took my insurance but am leaving a review because I had such a good experience. …
I got tested for covid on friday, when I was in the office only half the people including staff were wearing masks, and even though I was symptomatic they told me to wait in the waiting room with everyone else. My husband was tested about 2 …
I have had to go to this urgent care for emergencies twice in the last month or so. From slicing my finger to being violently I’ll with my first kidney stone, they were great! Dr. Jesse has a wonderful bedside manner and kept me calm while …
I brought my 2 year old in for what X-rays that ended up being a Nursemaid’s elbow. During the X-ray her elbow was reset. Throughout the entire wait and visit the staff and Dr. Jessie was extremely polite, patient, and helpful. He explained …
Jesse is amazing! He helped me through a recent sinus infection and asthma flare up. He and his staff quickly got treatment started and checked in on me often.
This place is a hot mess. First time we went, the woman at the front desk was walking in 10 minutes after they opened. We were the first people there and still waited 30 minutes to be seen. The person that saw us didn’t do anything but tell …
Waited in the car for my husband two weeks ago for four hours! Absurd wait times. But wait, it gets worse, way worse! Yesterday after his THIRD visit to try to get his prescriptions sent to the correct pharmacy I found out they only sent …
Best place ever for urgent care I was in an out within 25 minutes also you can get your prescription right there in the office you don’t have to go to the pharmacy everyone was so nice the place was so clean my experience there was five stars
Bottom line: Staff is good, persons administering tests are excellent, but the place is poorly managed/organized. They are not staffed to call you for your results timely d they tell you they will call you when the results are received. So, …
Care here was 5-Star! Went in for an emergency where I needed antibiotics. Was in and out in 20 minutes. Dr. Vaugh was right on! Nurse and front desk service were caring and precise. Would definitely come back if needed. Thank you!
I have been to this location a couple times the staff is always professional and friendly Dr Jesse Vaughn listens to my medical concerns and has always provided the proper care and treatment to get me better. Thank you for a great medical service.
Highly unprofessional doctor and management staff. I went in with my toddler with covid symptoms and after waiting patiently for 2 hours, I checked with the doctor to come see my daughter to which he practically yelled at me but more than …
The staff was super friendly, wait wasn’t long. But they didn’t send over my daughters prescription… I had to call 2 hours after we left because the pharmacy still hadn’t received the order. Then they send over only one of the …
Do not come to this place. Go to folsom sutter urgent care to see a real doctor. They don’t have x-ray so definitely do not come here for injuries. No qualified staff at every level. This place is a complete joke
My daughter needed a sports physical for school. Her primary physician could not give her an appointment for several weeks. We were able to walk in with no appointment. My daughter spilt water on her forms in the car and they were kind …
I’ve been utilizing MDSTAT for years. Jesse Vaughn has been great to work with. He’s been there for years. The service is so good I even dropped my primary care. I get in when i need and get the solutions without the hassle of limited scheduling most dr offices have. Ask for Jesse by name.
Doctor’s office was booked for week, brought daughter here for severe cold symptoms. Believe she has strep. Office staff friendly. Line of families but plenty of seating available.
Doctor and staff were informative and caring when I was there however follow up following test results could have been better. Flu test was negative within minutes however the COVID test naturally took some time. Though I knew it wouldn’t …
The Doctor his awesome we saw on Saturday I can’t say enough about him. Thanks for all you did!! The Doctor help my daughter get better yet also encouraged her in her studies! All the staff were amazing!! Thank you!
There is nothing urgent about this place. Front desk girls were nice but seemed confused. Waited 2.5 hours to see the doctor for less than 1 minute. He seemed dismissive and lazy.
I’ve been here a few times. The doctors are very very smart , and thorough. I received a call at home from the doctor the following day who called to check in. The facilities are very clean and the staff is friendly. We are lucky to have in our neighborhood.
Great experience here twice now. The doctor is very knowledgeable, we were seen pretty quickly, and the office staff was nice. I was very impressed for the doctor who was more well rounded in his approach like a primary care doctor than I expected. Glad to have this place on standby when I need it.
These people are rude and unprofessional.
Do not go here. They are the worst, most unprofessional and rude staff around.
My family and I have always had great service.
Felt like they were trying to pad the bill with extra services.
Terrible service. Was seen for a severe closed head injury, and they referred me to psych. Deplorable!!!
Very quick and nice staff only had to wait for test to show results
This facility should not be called URGENT CARE! Nothing urgent about it!!!! If you are in pain and really need urgent care, do not come here.
They are not professional and hey donot give u note for work
The doctors r rude here in this location
See the waiting room no one will see there any time because of their bad …
Oh my god never go here
my friend was injured and went there for treatment couple time spent 3 hours every time …
Absolutely terrible experience with absurd wait times. Go to literally anywhere else. This place is a joke. They sit around and play on their phones the whole time too
Came in with an issue and came back for follow ups. Everyone was helpful and friendly!
You will wait forever and the doctor doesn’t know what he is talking about. Avoid if you are sick will take less time to go to the ER
I had a great experience here. All the people that work here are super friendly and helpful. Very fast service and got me all fixed up!!!
I called 3 times and each time I was put on hold without even talking to anyone and when I’d hear someone pick up the phone they would immediately hang up
Stay away from MDSTAT Urgent Care in El Dorado Hills they care more about your money than you as a patient or treating your illness.
Uncaring clinical waste of time I have been here four times neither was particularly convenient this last time they refused to see me concerning depression and a prescription great way to treat your patients I feel worst having gone there …
Worst medical service facility. They do service for money and dont even bother to follow up after. Please dont do there. There are other better choices for urgent cares in the area.
Dr Vaughn is awesome! He listened to my issues and ran the tests to figure out what was going on! Really impressed!
Great location, great Doc, great service. The facility is also very clean and modern. I would go back for any urgent care needs.
I have been here several times. They are prompt and friendly. Dr. Jesse is the best.
The staff at this urgent care are very friendly. The doctor was equally as nice. I highly recommend this location
I would just like to extend my sincerest thank you, to the Dr. and staff at this facility, They truly went above and beyond in helping out our son with special needs! Thank you! I would highly recommend them, and will continue to go here in the future!!
If i could give 0 stars i would. Worst “doctor” ever! The staff was pretty nice. But the doctor, the one you need the most. The worst. Don’t give them your business!!!!
Every time I go here I gert great service. Also I have no insurance and their cash rates are very reasonable. I will continue to use them as long as I live in El Dorado Hills.
The worst ever! MDstat in El Dorado Hills is a huge fraud. They charged my credit card $250 without billing my insurance or providing me an itemized copy of the charges. It has been 2 months and I still don’t have a refund AND they billed my insurance!
Came in for a covid test. Had to wait in my car for a bit, but it went pretty smooth over all. I probably should not say this but, the hot red head should 100% hit me up if she ever sees this!
Great doctor… Really friendly and knows what he’s doing. I went there on an emergency basis twice and I couldn’t be happier with the care they gave me.
Loved the staff at this location! Super fast service and very nice and engaging people from the front desk to the doctor himself. If you slice the tip of your finger off, this is the place to go!
-1 Star Terrible service from the NP, gave inaccurate diagnosis and never sent radiologist’s results. Rude, defensive and illogical when I called for clarification/help. Unbelievable. The receptionist was nice!
Jessie is in my opinion best urgent care doc in EDH. With 7 year old twins I have been to them all.
Terribly long wait, there is also a doctor there that me and a friend have both had a very uncomfortable experience with. On a separate visit they literally ran out of suture kits. What urgent care runs out of suture kits!
They were able to get me in and out in under 30 minutes. Dr Dody was extremely professional, caring, and sympathetic to my pain. Would highly recommend to anyone!!!!
I have been going here for several years instead of the ER when something unexpected happens. The Doctors I have had here are always very experienced and competent from pneumonia to knee injury, they have gotten diagnosis and treatment right.
I was in severe pain and despite being very busy the staff was caring and worked as fast as possible . I would recommend this place to anyone.
Every single person I was in contact with here was so nice. Sorry the only name I remember was Malia ( guessing spelling), and she was nice and funny. I’ve had some not good experiences at urgent care places like this but they were awesome!! Thank you
Always have to wait to get in even if you walk in at open. Spent two hours last time with one person ahead. The best thing is that you can buy most prescriptions there and front desk people are super nice. But the wait time has increased over the years is now way too long.
It took for ever for the doctor to show up. Terrible service.
Last year, after waiting over 2 hours I decided to leave (after paying my $25 dollar co-pay). They charged my insurance company for the full visit. Insurance refused to pay so MDSTAT sent me to collections! I never received notice or knew until I checked my credit report. Terrible ethics and business practices.
We’ve been to this center several times. Always have been satisfied with the quick and professional service. Last 2 times now have been too long of a wait. This last time, we ended up leaving befire being seen not sure if this place replaced doctors recently or not but we will be driving to Folsom next time
This place has continued to provide above level care each time I have gone there. The staff and medical staff are friendly and very skilled. Their level of care is above that of any doctors in the community, including specialists.
Would not see my 2 (almost 3 year old) for what we think is pink eye because she’s not 3. No other urgent cares open. So now our choice is to go to the ER (for pink eye!) or make our child be uncomfortable all day and night until we can see her pediatrician.
Such kind and caring staff! I went to another urgent care and they were so rude, but the staff at MDSTAT was incredible. Highly recommend.
Dr. Jessie is wonderful and amazing with my twin girls!!!! They always ask to go see him instead of their regular pediatrician. The clinic is very well run and always super clean!
The entire staff was extremely friendly. Dr. Jesse has a wonderful demeanor. I only waited 5 min to be seen and was x ray’d, diagnosed and sent off with my medications all under 40 min. I’m highly recommending this place to all my close friends and family.
Buyer beware – don’t believe everything told to you. I had stitches on Wed., and was told to return 3 days later for a ‘free’ check and to remove the bandage. When I went in, based on their instructions, I was informed there was an $80 …
I took my daughter in on a Saturday. They were supposed to run a urine culture and gave her a covid test. A week later we never heard results for either. When called I was told that they have no record of any tests that go out. It was a …
Got a COVID test for our young daughter on Friday in order to get her back in school. It is now Thursday of the following week and still no result. When I call they always advise to check back later.
I went here after crashing my bike and they people on staff were awesome, very polite very nice and respected me, sadly didnt listen to me when i said i had a high pain medication tolerance and prescribed me a low does muscle relaxer and a …
They hire escorts,strippers one black girl her name is Zariyah Toliver she has tattoos on her neck one a rose the other one above her eye says king. Watch out she scams for money your credit cards mess. She will date or solicit your husband or wife for money then blackmail.
I went in to have my two year old seen by a doctor. She was wheezing and has a viral infection. The doctor wouldn’t see her because he only deals with kids 5 and up. WHAT?!? This is an URGENT CARE. If you want to be picky about who you treat go into private practice.
Was a walk-in on a holiday after another Urgent Care turned me away. I forgot my prescription while traveling. I didn’t have the money for an exam (required for new prescription, they don’t do refills) but the receptionist was wonderfully helpful and was able to suggest some over-the-counter alternatives.
Worst ever experience at urgent care, i went with my daughter, she was seen there a week before for some ear infection and pain came back again, there was only one patient ahead of us and after 20 minutes wait we got into the exam room , …
I often take my children here to address their medical needs. The Dr on staff during the weekdays is extremely friendly, engaging and informative. He has been nothing but a professional and in my honest opinion is a wonderful Dr. I take my children here over their Pediatrician.
Avoid this place like the plague! Rude, unprofessional, could have gotten more off WebMD. I went in for lower back pain. Albeit, I’m breastfeeding, so my options are limited (which I get). PA came in and asked what was going on, I told her, …
The service is slow. The receptionist is a bit dim witted and either doesn’t pay attention or doesn’t care about providing good customer service. She didn’t ‘hear’ me tell her I was a new patient so I had to fill out two more forms which …
Apparently the weekend staff does not know how to print us FSA/HSA receipts. When asked if we could get an FSA receipt the older woman had no idea what I was talking about and said they don’t provide those receipts on the weekend. Obviously the weekend staff needs more training, starting with showing up on time for work.
This was the most pathetic experience in healthcare I have ever had. There is nothing urgent about this place. I waited 1 hour in the waiting room and 1.5 hours in the actual patient room/office. I had a simple sinus infection and the …
Came in for a covid test after possible exposure. Waited one week for test results. They didn’t have them yet. Kept calling for answers. Then last night they sent me an email for a video chat at 7:45 pm. I joined and waited 20 minutes, no …
The last thing this facility cares about is their patient’s health. I went there about a month ago and paid the required co-pay for their services during that visit. My insurance company adjudicated the claim, paid them their contracted …
Doctors are great but the practice manager Mowie/Maui forbids all staff from thinking on their own and forbids them from any and all problem solving. I was given the run around by clueless and purposefully useless staff for FIVE days when …
I think this clinic is probably best if you have a minor injury, but over the weekend I took my very sick nephew in to get a diagnosis on his throat. It turns out he has severe tonsillitis, but the PA that was at the clinic didn’t diagnose …
Avoid this place. They are unprofessional and really don’t know what they are doing. The MA that we saw was cracking jokes and using the F word. Even hugged my wife at the end, during covid. Said she needed antibiotics but he never …
Brought my teenager here when he couldn’t stop throwing up. The receptionist was super friendly and helpful. My son was seen by several doctors and they couldn’t have been more caring and professional. I would recommend this urgent Care center to anyone. Thank you to the employees at this place!
I was suppose to get my covid vaccine , had an appointment got there on time and then they said they were out of it. I asked why did`not they call me and her response was they are really busy and don’t have enough people working. She said …
They told us to go to roseville urgent care to have my dad get his radiology. They told us they will transfer the test to MD stat el dorado hills. We went there and waited like half an hour just to talk to them and they told us that we …
This place used to be good, but it has gone down hill. I would steer clear. Long waits and unprofessional staff. I would say you’re better off waiting or going to the ER. I went there today and the physician on staff was having in-depth …
DOUBLE BILLED every time I go there, so I have to supply proof via email to billing department that I’ve already paid. EVERY TIME! …
I asked follow up question to Selina at the front desk of MD STATE in EDH. She didn’t have time to answer and ask me to call back rather than looking into patient report file. I persisted on asking more question about the result and she …
It truly bothers me to see some of these slanderous negative reviews. Having being a customer since the day MDSTAT opened, I can honestly say, I too have had to wait. I realize my wait is simply because the folks who arrived ahead of me …
I went there for a routine visit first thing in the morning and they prescribed medication. Mid afternoon I called the pharmacy and the prescription hadn’t been called in. I called MDStat about 10 times and no one picked and their voice …
I haven’t been feeling well for a week. Called to see about an appointment. The person who answered the phone (Melissa) was so rude!! Like I was inconveniencing her. She didn’t help me determine if a visit was necessary. My interaction with her made me not want to go in and she made me feel wrong for calling. 🙁
I was worried I got exposed to covid so I went to a urgent care in Cali (no car), I called ahead to make sure I could do an appointment.. they made me wait outside in the sun in 100F+ weather for over an hour, I had a negative test but they …
This place is beyond wonderful, the staff , the doctors, very knowledgeable, they take their time with you, and have very up to date procedures! I was in so much pain with the worst case of strep throat I have ever had, they gave me 3 …
I am 35 weeks pregnant with a severe sore throat. I have been in this office for over 2 hours. I did not feel well the whole time I was here. They are awful with wait times and being considerate of their patients’ times.
I went here with a UTI on Friday 10/23/20. The staff and health professional were friendly and helpful. After doing a urinalysis, the doctor gave me a shot of antibiotic, and then offered a shot for pain, which I chose not to have. I …
I prefer this urgent care for quick visits and usually call before going to check on wait times when able to. So far, I have had no issues with staff. It’s an urgent care, so I expect longer wait times than a primary doctor. At least it’s …
The Doctor his awesome we saw on Saturday I can’t say enough about him. He helped my daughter get better after she has been sick for over 3 months with the same illness, and we went to see 3 different doctors. Thanks for all you did!! The …
I made an online appointment for my wife for her COVID vaccine. It was 2 months in advance but was the earliest available. I called the day of her appointment to confirm, and was told they no longer are doing 1st shots. I asked why they …
We recently had two bad experience with the clinic in ElDorado Hills. One was a few weeks ago, we went to get our Covid test. The nurse answered and was really rude. She said first to sit in the car and wait but we did not see anyone else …
If I could give a 0 rating I would! Worst customer service I’ve ever experienced in the medical field. Made appts for covid vaccines for myself and elderly parents on their website. After we were all in the car heading over i received a …
I booked an appointment for my first dose of the Corona virus vaccine on Thursday for this morning. I was sent an email the same day stating my appointment was moved to the Folsom location. I called yesterday to confirm, spoke with a live …
I was traveling and only in the area a short time but needed an urgent care for my 4 year old. I chose this office because it was the closest urgent care the took my insurance but am leaving a review because I had such a good experience. …
I got tested for covid on friday, when I was in the office only half the people including staff were wearing masks, and even though I was symptomatic they told me to wait in the waiting room with everyone else. My husband was tested about 2 …
I have had to go to this urgent care for emergencies twice in the last month or so. From slicing my finger to being violently I’ll with my first kidney stone, they were great! Dr. Jesse has a wonderful bedside manner and kept me calm while …
I brought my 2 year old in for what X-rays that ended up being a Nursemaid’s elbow. During the X-ray her elbow was reset. Throughout the entire wait and visit the staff and Dr. Jessie was extremely polite, patient, and helpful. He explained …
Jesse is amazing! He helped me through a recent sinus infection and asthma flare up. He and his staff quickly got treatment started and checked in on me often.
This place is a hot mess. First time we went, the woman at the front desk was walking in 10 minutes after they opened. We were the first people there and still waited 30 minutes to be seen. The person that saw us didn’t do anything but tell …
Waited in the car for my husband two weeks ago for four hours! Absurd wait times. But wait, it gets worse, way worse! Yesterday after his THIRD visit to try to get his prescriptions sent to the correct pharmacy I found out they only sent …
Best place ever for urgent care I was in an out within 25 minutes also you can get your prescription right there in the office you don’t have to go to the pharmacy everyone was so nice the place was so clean my experience there was five stars
Bottom line: Staff is good, persons administering tests are excellent, but the place is poorly managed/organized. They are not staffed to call you for your results timely d they tell you they will call you when the results are received. So, …
Care here was 5-Star! Went in for an emergency where I needed antibiotics. Was in and out in 20 minutes. Dr. Vaugh was right on! Nurse and front desk service were caring and precise. Would definitely come back if needed. Thank you!
I have been to this location a couple times the staff is always professional and friendly Dr Jesse Vaughn listens to my medical concerns and has always provided the proper care and treatment to get me better. Thank you for a great medical service.
TLDR: They have horrible Covid protocols – no masks, no sanitization, bad test administration leading to FALSE negatives. …
Highly unprofessional doctor and management staff. I went in with my toddler with covid symptoms and after waiting patiently for 2 hours, I checked with the doctor to come see my daughter to which he practically yelled at me but more than …
The staff was super friendly, wait wasn’t long. But they didn’t send over my daughters prescription… I had to call 2 hours after we left because the pharmacy still hadn’t received the order. Then they send over only one of the …
Do not come to this place. Go to folsom sutter urgent care to see a real doctor. They don’t have x-ray so definitely do not come here for injuries. No qualified staff at every level. This place is a complete joke
My daughter needed a sports physical for school. Her primary physician could not give her an appointment for several weeks. We were able to walk in with no appointment. My daughter spilt water on her forms in the car and they were kind …
I’ve been utilizing MDSTAT for years. Jesse Vaughn has been great to work with. He’s been there for years. The service is so good I even dropped my primary care. I get in when i need and get the solutions without the hassle of limited scheduling most dr offices have. Ask for Jesse by name.
Doctor’s office was booked for week, brought daughter here for severe cold symptoms. Believe she has strep. Office staff friendly. Line of families but plenty of seating available.
Doctor and staff were informative and caring when I was there however follow up following test results could have been better. Flu test was negative within minutes however the COVID test naturally took some time. Though I knew it wouldn’t …
The Doctor his awesome we saw on Saturday I can’t say enough about him. Thanks for all you did!! The Doctor help my daughter get better yet also encouraged her in her studies! All the staff were amazing!! Thank you!
There is nothing urgent about this place. Front desk girls were nice but seemed confused. Waited 2.5 hours to see the doctor for less than 1 minute. He seemed dismissive and lazy.
I’ve been here a few times. The doctors are very very smart , and thorough. I received a call at home from the doctor the following day who called to check in. The facilities are very clean and the staff is friendly. We are lucky to have in our neighborhood.
Great experience here twice now. The doctor is very knowledgeable, we were seen pretty quickly, and the office staff was nice. I was very impressed for the doctor who was more well rounded in his approach like a primary care doctor than I expected. Glad to have this place on standby when I need it.