MedBridge Home Medical is an AdaptHealth company that specializes in home medical equipment and respiratory products and services. Located throughout South Carolina, Georgia, North Carolina, Colorado, North Dakota, South Dakota and Minnesota, MedBridge offers premier customer service and carries some of the most popular brands for CPAP machines, CPAP supplies, oxygen and nebulizers. MedBridge proudly accepts Medicare and most commercial insurances.
| Friday | 9AM to 5PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5PM |
| Tuesday | 9AM to 5PM |
| Wednesday | 9AM to 5PM |
| Thursday | 9AM to 5PM |
430 Woodruff Rd Ste 500, Greenville, SC 29607
Jackie was fantastic. I was very impressed with her and she really set me at ease
Jackie provided excellent service today. She was very knowledgeable and informative. Nice lady and easy to talk to and answer questions.
I had a fantastic experience at Med Bridge, I was looked after by Shelby who took the time to go over in detail and explain everything in detail and answer all of my questions, I would recommend Med Bridge to anyone requiring CPAP supplies
Patrick was GREAT!!!
Very nice and detailed
Good and friendly
Both billing and supply are Incompetent and dishonest.
Smooth and easy explained clearly.
A great company with a wonderful staff!
All of the reviews are for offices around the country, but not the one that is shown on the website in Greenville SC.
Very courteous, efficient and helpful service!!
excellent and thorough tech a joy to work with
Shelby went above and beyond with her service
very professional, and very organized.
Jackie at the Woodruff Rd address in Greenville was a huge help!
They are always ready to help in any way.
Rude tell u lies and think it’s ok I would never deal with this company ever!!!!!
Resupply Distribution Center has the WORST Customer Service and local office is not much better. Moving on. Done with this house of horrors.
they harasse you by calling and then randomly sending people to your house over there equipment so I wouldn’t recommend there company at all if you can go else where
Very good service
Good customer service and they really care about there patients!!!
Wonderful staff; very friendly and professional. Very good experience.
Unfortunately, one of the most unethical companies with which I have ever dealt. I was assigned to the company by Medicare for CPAP use. Company delivered machine in June 2016 with promises of assistance and delivery of new equipment and …
Don’t do business with this company. Billed my insurance company $6,000 for a C-Pap machine that I could have bought on line for $1800.00. Ended up with a bill from them for almost $4,000 after insurance paid. Customer service couldn’t understand why I was upset that they billed my insurance company so much money.
I went in no appointment…my pump quit on me and they explained they would replace my mask no charge. Absolutely the best! Everybody deserves a raise!
Billing office was terrible. Bill paid in full 5 months later letter from collector saying otherwise!!
Medbridge Home Medical supplies CPAP supplies, but has horrible customer service, and commits billing errors frequently. They submit to insurance, but do it WRONG and then come back years later. Very rude, unprofessional, and incompetent people.
Very fraudulent company, will not repair equipment, can’t get any since out of anyone on the phone, it’s always someone else’s department, they continued to charge my insurance company for several months after I had to get equipment from …
A zero star is what they are worth ordered supplies on 1/5/19 still havent heard nothing still no supplies as of 2/15/19. Cant get noone on phone its rediculous
Seneca SC AeroCare location is awesome
Very good company friendly staff
Billing is the worst. Bill paid on time & in full. 5 months later, I receive a letter from a collection agency. NOT! Called & they have no record of a payment. According to my bank, they cashed the check 3 days after it was written.
Poor customer service. Surly phone conversations leading to going to my Dr to get a referral to an alternate supplier of the products needed. They were trying to charge a fee to come in for a fitting, when all I needed was a re-supply. …
Professional, friendly pleasure to work with !
Stay away form this company. They call you and want to send you supplies. Once they cover the basics needs they start telling you they are going to give you extra masks and supplies that aren’t needed in the moment but obviously you will …
Ordered 12/3/18. Called 12/20/18 to check ststus. Their inability to properly bill ins caused problems. Called 1/18/19, 45 minutes on hold. Still not shipped. Canceled order. Typical customer service. Leave a message for call …
What’s the use in reordering supplies if every time, you have to call them to see where your order is??? …
This place is awful, avoid at all costs if you can. They will over bill you by hundreds of dollars, staff is completely disorganized. it is a churn and burn operation designed to take advantage of bloat in the medical care system.
I have had nothing but competent and courteous service every time I have stopped by or requested a compliance report. I have been a customer for over 5 years and have never had any difficulties. I am sorry that others have had difficulties….
Could never get a straight answer on why I kept getting late notices when account was up to date. They would never call back to clear the matter. Poor customer service after the sale.
Friendly, smart, efficient service by Miss Shelby at the Woodruff Rd location. Expectations were exceeded.
Rude. Customer service is awful. Promise to send supplies and you never get them. Even supervisors make promises to make sure products are sent and don’t. Employ very incompetent people with no communication skills. I’ve had it. Turning my cpap machine in asap. Avoid this company. You will be sorry if you have to do business with them.
I have been using Medbridge since 2008 and only had a few problems mostly between them and my insurance company and because now they are owned by AdaptHealth Company and you have to go through different companies just to connect to the …
Horrible company. Sends unexplained bills. Often billing twice a month. Does not send equipment and bills insurance for it. This company needs to be investigated. I’ve stopped using them months ago and I still get new bills from them.
Customer service billing manager was horrible. No clue how to handle a customer. Billing was 7 months behind. Charged late fees on late bills they mailed late. No detail on bills just a due amount. They don’t answer financial questions …
Really not worth one star as I’ve never received the supplies requested. After 3 months of numerous phone calls. So unorganized! Happy to go elsewhere. The plus is having options.
Patrick was extremely courteous and clear with his explanation of how it all worked
Always timely, always courteous, always informative when I have any questions. Thank you.
Shelby was sure nice and made sure I understood everything about my machine.
Very clear on explaining information.
Well experienced in her work.
Shelby was awesome she was joyful nice and very friendly loved her I pray she gets a big promotion and raise
Shelby was wonderful. She was helpful with information and knowledge of the product
I had a problem. I called MedBridge. In 2 hours my problem was solved with no questions, no hesitation, no problems…..just smooth customer service from the time I called until my problem was fixed!!
Professional and personalized service. Looking forward to be working with this company in the future.
Everyone here was extremely nice and very helpful.
MedBridge is top notch,Every one there were so nice and professional. Thank you guys for your help and support.Billy and Connie Keller
Brittany Kneemiller with the customer service faction of this company resolved an issue that I had in a way that impressed this 35 year business owner greatly. I recommend this business and give it my highest regards and appreciative for Ms. Kneemiller, as should MedBridge, for her high value.
They were fast to respond and vary courteous.
I have been using CPAP with nasal pillows for years, but sometimes have a problem with puffs of air escaping my mouth during exhalation. I bought a full face mask, and went in to the office to see if I could get it fitted better to be more …
Shelby was very helpful and explained everything to me. She was very knowledgeable and professional!
A very welcoming facility. Therapists were helpful and explained everything thoroughly. Friendly and professional staff. Very knowledgeable.
She was very helpful and knowledgeable.
Rodney was very pleasant and explained everything to me
The process of getting the AirFit was without event and pleasant, however it appeared that we were rushed to finish, I could have spent more time on the mask and how to operate it.
He was knowledgeable and professional, which made the overall experience pleasant.
Med Bridge home medical personnel in Greenville SC are way courteous, delightful to deal with, knowledgeable about my product needs. …
They take great steps in assuring your privacy and that you get the equipment you need and that suits you. Jackie was an pleasure to work with.
Jaquiline explained everything so that we could understand. And she did an excellent job of answering our questions. Thanks!
Shelby did a great job explaining everything to me and helping me get set up!
Respiratory Therapist Jackie was super helpful & showed me everything on how to work my Cpap machine & mask. She let me try on 3 different masks to figure out which one was most comfortable for me. She spent a lot of time with me & …
Outstanding careful attention to my case. Detailed explnations of the new system. Thanks!
Jackie was professional, courteous, kind and friendly. Much praise to such a nice person. I am very impressed with MedBridge and will continue to be a client.
The staff was very nice to help my butter fingers out.
Professional staff! Very knowledgeable regarding my questions & concerns. A really good visit! I highly recommend this business for all your CPAP needs.
Jackie was ver knowledgeable of her job and helping me feel comfortable with using CPAP.
Cierra has been so helpful to me and she was very kind. She has a great attitude. Five Star Employee. ⭐️⭐️⭐️⭐️⭐️
Jackie did an excellent job of explaining the equipment. Also, answered questions the following day. Thank You.
I’ve been using MedBridge for decades. I always get excellent service. I got my new CPAP machine today. Hats off to Jackie M for preparing the machine and assisting with the app. Also, it was good to see my long-time friend Tom M. Keep up the good work! Thanks!
Top notch equipment and great training! Rick was awesome! Not only did I have questions he really knows how to get every detail of my experience right. Very grateful to get such good care after having a stroke.
Roughly a year ago I went to get my machine and learn how to use it. The woman who helped me was absolutely awesome. I stopped in to get a new mask(s) for me cpap and the woman was so rude. Her facial expressions said it all before we even …
Jacki couldn’t have a better ear, and concern for the patient. I would recommend her to all who need the device.
Shelby was great! Everyone in the office was very polite with excellent customer service. Highly recommended.
Jackie was very helpful. However, I was contacted by phone afterwards by someone else that my credit card was needed to be on file even though insurance was covering my machine. I gave them my card number and then received an email that …
Staff was very polite, friendly and provided all necessary information needed to operate my new equipment.
Shelby is awesome at what she does! She went above and beyond for me. I really appreciate you!
medbridge Home Medical was very helpful and took the time to exsplain everything and be sure I understood how everything worked. I didn’t have a single problem.
It was nice to work with someone who also uses a cpap. She shared practical advice from personal experience. Very friendly and helpful!
The technician was really helpful in explaining what needed to happen. What my responsibilities were, and are. And how to operate the equipment. Very helpful.
Adapt Health in Greenville, SC continues to provide excellent service. I got my first Cpap machine from them 7 years ago and just got a replacement. I knew there was a shortage of machines and that I might have a six month or longer …
They fitted me with a new style mask, it only took about a half an hour. Great people!
The tech was thorough and detailed. He double checked everything and gave me helpful tips beyond basic instructions.
Jackie was wonderful! She explained everything and answered all of my questions. She also offered assistance at any time in the future.
Pleasant & professional staff! Explaining everything and taking the time to answer questions. Very helpful in getting issues resolved. Highly recommend them!
The service guys who came to assist me with my problem were courteous and efficient. They solved the problem quickly. I recommend them to all who have a problem with their machine. I give them 5 stars.
Terrible service! Unable to straighten out a mix up in a bill. Billing is outsourced and a nightmare. Do not use this company. The local office people were helpful preCOVID. Selina Naik
Shelby and Jacqueline were excellent in explaining and helping me understand and operate my new Resmed 11 cPap machine. It was time well-spent. I highly recommend them and their company.
Amazing experience. Everything was explained and the service is Amazing. Shelby is the best person to work with. She helped me through the process, explained everything and is super sweet. THANKS
Treated professionally and with courtesy. Shelby made me feel comfortable right away and provided great and clear instructions and explanations on my new CPAP machine’s use. The best experience I’ve had in a long time. Great place and terrific staff.
Shelby was very knowledgeable and helpful. Once at home I had no trouble following her
example to set my new machine up. So far so good, trying to adjust to cpap again.
Shelby was outstanding. She was very knowledgeable and answered all our questions. She made sure we were comfortable with new machine. We felt cared for, that’s rare.
What a pleasure it was meeting Heath Carroll who set up and explained my new oxygen care systems. He was polite and courteous and so patient in explaining how everything works to us. He is truly an asset to your company and team! Please express my appreciation and thanks to Mr. Carroll.
Had a great experience. My respiratory specialist Jackie was amazing! She thoroughly went over everything with me and made sure I was completely comfortable with my new equipment. She’s a gem!
They had some technical problems with paperwork but they did everything needed to get it sorted and kept apologizing. VERY professional, courteous, knowledgeable, and heart felt. Shelby was my clinician and she was amazing! Handled the …
My insurance was not able to cover any of the cost for my machine. However, I was appreciative of the discount for paying cash. Also, your tech was very knowledgeable and helpful in instructing me on how to use all of my equipment, find the …