Med-Care Infusion Services is independently owned and operated. We offer the same quality products and value prices of chain drug stores, with staff that provides the exceptional service you deserve.
| Friday | 9AM to 5:30PM |
| Saturday | Closed |
| Sunday | Closed |
| Monday | 9AM to 5:30PM |
| Tuesday | 9AM to 5:30PM |
| Wednesday | 9AM to 5:30PM |
| Thursday | 9AM to 5:30PM |
3085 W 80th St, Hialeah, FL 33018
(Translated by Google) excellent service!
(Original)
Servicio excelente!
(Translated by Google) The best place a lot of customer service
(Original) …
(Translated by Google) Okay. Nobody answers the phone, two messages to the supervisor and nothing. Well, there is no other, for so much irresponsibility maintained, such horrible work, such poor treatment and so much ineptitude. I’m going …
(Translated by Google) They do not answer the phone, even if a patient has medical needs, responsible supervisors should intervene to make the place work and if not, they should wax the place and place it where it works …
Great service!
Very helpful personnel
Awesome customer service and attention 👌 …
Outstanding professionalism and customer service.
Outstanding customer service, would highly recommend them.
I highly recommend this place, staff is very attentive and friendly!
Won’t answer phones. Rude when they do and immediately transfer.
The best service hands down! Keep it up guys
Terrible customer service, they have no interest in their customer’s most basic needs.
Very good customer service, they treat you like family.
Caring and courteous staff. This pharmacy delivers and have everything meds and equipment. Great customer service
I’ve been using med care infusion for a year now and it is nothing but excellent. Very convenient delivery especially during this pandemic.
Always go out of the way to make you feel like family. These people are so kind. Definitely softens the bumpy road of caring for a loved one. I’d go nowhere else.
Great service!! The pharmacist was very helpful when explaining everything the doctor had prescribed as well as how to take it.
I absolutely love MED-CARE Infusion Services they always treat me so good like family. They take excellent care of me. I would recommend them to anyone .
Not sure about others having issues with customer service. I have only had great experiences with this company. Certainly will recommend to all my friends and family.
Great delivery pharmacy and medical equipment. Staff was helpful dealing with my insurance. Will be using them again.
Amazing service. My mother in law needed medical equipment and the delivery was prompt and so easy. Thank you MedCare Infusion for providing this service!
I’ve changed my initial review of this company after Ana a supervisor reached out to me a truly provided exceptional service for me to get fitted and receive the Apap I had been prescribed. Lionel and his team of specialists were very …
Worst private company I have dealt with. Imposible to contact them to order refills. Needed a new prescirption and my doctors office emailed about 10 times to three different fax number. THe specialist ended up sending it via an email. …
Worse customer service! spent over 38 minutes on hold only for them to hang up. Called again customer service finally got a live person she transferred me to another dept on hold over an hour wait. The reason this company is around is …
they dont answer the phone and when they do you need to talk to 4 people before someone finds your file and then they put you on hold and conveniently disconnect the line. It happened a few times. landlines dont disconnect like that. Please tell your dr offices about the bad service so they switch companies.
Needed a wheelchair and oxygen tank for my father-in-law law and this company saved the day. They went above and beyond late on a Friday to accommodate us. Very grateful and highly recommending.
Edit 5/12: I finally found a more reliable DME company but my doctor accidentally sent my prescription here. Unsurprisingly they “didn’t get it” until my doctors office called to cancel the order. My doctor specifically told me they never …
i have been a patient for quite sometime at Med Care Infusion Services . and i recommend this company to anyone …they provide their customers with quality products and a very professional and knowledgeable staff . they have been around …
No interaction with patient. Previous Oncologist pharmacy provided important info for patients taking chemo medication. Also provided financial assistance
The customer service is terrible. They put you on hold and then disconnect or transfer you to a mailbox that full and you can’t leave a message. I have a defective cpap machine and they are doing nothing. I have been calling and still not …
Sorry excuse for medical supplies. Have been calling an entire day more then 5 messages for urgent refill for my mother’s. They don’t even have the decency to call back. My mom has completely run out of oxygen. Is something is to happen or we end up in the hospital definitely speaking to my attorney.
I am not a customer myself but my neighbor is. I wouldn’t trust a company like this. This same driver keeps coming to deliver my neighbors prescriptions while he is working. Both my neighbor and I told him that he doesn’t get home until …
I wish, I can give this company a zero!!! My mom is in need of a portable oxygen machine since July 9th and nothing has been solved. It is like the machine is given for free. The need to realize that insurance pays for this. They also …
Worst service ever! Please do not enroll your family member with this agency. Do you your due diligence before having this company provide any service. Always late, always with a lame excuse and never delivering supplies or equipment on …
Totally agree with the previous reviews.. I reported them to the BBB and Medicare. How dare they get a contract they can’t handle? This is the forth time I have a dire oxygen need and waiting since 3p for a delivery that must be delivered …
Twice they said they will pick up a package from our home. They did not show up both times. Now we cannot get through on their phone numbers. My mom is a senior and this causes anxiety.
MAURICE should find another job and not be the supervisor to this company ..Ana is not any help .. I have been with the company for a year. I depend on my oxygen to live. I was never given the opportunity to submit my new prescription and …