When you need medical attention, Augusta’s Belle Terrace Health & Wellness/Health & Wellness Center is at your service. Finding quality medical … See more
It’s a very nice place that really care about the patients. As well go the extra mile to make sure you get the medical attention you need. I’m impressed with the service their👍 …
Its an embarrassment to the late Henry Brigham of the operation of this facility. The first guy at the door he is ok thats it ok. Once you walk in the clinic filled reception area you can see there is no care of time, organization people or professionalism. NO THANK YOU
Waited over an hour to be called back for a scheduled appointment. When i walked up to see if i needed to reschedule for the patient the answer was oh they should be coming. Should be…… i waited 5 more minutes before they came. Angry …
This is a popular place so PLEASE keep your appointment and, in fact, come early. They have a no show/last minute cancellation/super late policy where like 2 strikes and you’re out meaning they take away your privilege of prescheduling and …
So today I had set up my sliding scale fee and everything at the Wrens MAP center. Easy enough. But I needed to be set up for a visit for Behavioral Health in Augusta. Couldn’t get anyone on the phone in Behavioral Health and no one has yet …
I could go for days, i have not a lot good to say about this locations service except for the staff seems to be okay. But as far as medical staff, maybe two or three good visits. The others not so good. There was one visit when i first …
I don’t usually complain unless I have to, but I am very upset and I will not be back here. Well, the first visit i had my complete exam and that was all good. The second time I came to the facility, I couldn’t be seen because I was late …
Was told to come in for a walk in at 1:00 for strep throat and was not called back until 3:31. The nurse was sweet but the doctor I seen seemed very distracted and not to sure of what he was talking about. …
Came here for the dentist after setting up my appointment last week, they cancelled my appointment and did not inform me. The communication between the dental office and the doctors office is very poor, I called to ask about a walk in and I …
The wait wasn’t too long here. They take your temperature and ask questions about covid. I personally have had issues with them filling prescriptions. I am generally healthy and don’t like having to go to a dr. Every 6 mos. When I am on …
Was a patient at this facility a couple of years ago. Wasn’t quite satisfied with the time it took to get an appointment and the long wait times. Doctor and staff were always pleasant. Switched primary care providers. Came back to this …
I realize doctors have to deliver bad news the patient doesn’t want to hear sometimes and that’s part of their job. However this “doctor” had very little in the way of bedside manner. My caretaker tried to ask her a question and she …
The doctors/nurses here are great. This review is based solely on reception.
After having printed and brought in some proof of employment for my mother, who is a patient here (the proof of employment is my own because she is living with …
I’m extremely disappointed in this practice and the lack of concern they have for the patient. I moved here from another state, and needed to find a new Primary Care. Unfortunately, the only available medical associate was the nurse …
I needed a new primary care physician because I was new to the area. The doctor was yawning during my whole appointment and seemed disinterested. Guess I didn’t have an interesting enough medical issue. He didn’t refill the prescriptions I …
Dr. Bannister is the worlds greatest. She answered all my questions. Her bed side matters is perfect. If your looking for an PCP. Please make an appointment with Dr. Bannister. I’ve never met some in the medical like her. I’m so glad I’ve made her my Primary care physician.
Great atmosphere! Front desk is very welcoming. I haven’t utilized all the services but the providers i have met were professional and very knowledgeable! They have primary care, women’s health, behavioral health- In-house counseling and …
First, Tara woodall is an amazing obgyn however, many in my family see doctors in this practice and there’s been multiple issues with not calling in prescriptions or sending them to the wrong pharmacy and not calling in referrals. They …
Pros: Fantastic staff, place is clean and sanitized, they actively practice social distancing and have hand sanitizing stations in place, they check people’s temperatures when they enter the lobby, one can generally be seen in a relatively …
I have had good experiences with the providers at this office, but trying to speak with someone about results is frustration. They use a call center, so it is almost impossible to get through to anyone at the office. I had to have a test …
The doctor was friendly an an the staff in the back was professional. However the front desk ladies seem to be disorganized. They put my address in the system wrong and as a result I had an outstanding bill that I never knew of that was …
Dr Gabriel mado is a jerk. He wouldn’t let me finish a sentence before he started talking over me. I felt he didn’t understand me, he wasn’t even trying to listen to me. He’s a poor excuse for a doctor. The front desk person I talked with …
Called to reschedule one of my appointments and cancel the other. The first receptionist that answered ( a woman ), was extremely rude and had an attitude. It’s only 15 minutes after the clinic opening, why the attitude? This would have …
Had a very unpleasant billing experience after I received bills over a year after the date of service. I had gone in because I thought I had covid, but my visits were miscoded. I called multiple times asking to speak with someone about the …
The Dr I went to see was horrible. He had a bad attitude. Apparently he didn’t take notes from my last visit. He tried to tell me that he didn’t prescribe my heart meds. I showed him all of my bottles. He was very short with my mother as …
Unexpected medical bill showed up 75 days after service for a covered visit that I already payed my copay’s on. Doctor madu is anything but friendly and overall came off as incompetent and unqualified. It took a 15 minute argument with him …
This has been a blessing for me since i lost my job and insurance of 20yrs. Everyone has been nothing but helpful and friendly. If it wasn’t for this place who knows how i would’ve gotten my blood pressure medication. Shout out to the staff and my favorite Dr.Troy you have to love him. ❤
Horrible service, waited 2 hours to be seen and still did not get serviced. Medical staff is rude, definitely don’t come here if you are an expectant mother.
Attention expecting mom’s please do not go to this place. Dr. Lisa Jackson is a JOKE. My appointment has been canceled not only once but twice. On my first appointment they wanted proof of pregnancy and dismissed. Oh, I almost forgot they …
no way to call and make an appointment. you press 1 for an appointment and it doesn’t even ring and just says to leave a message. then you never hear back.
If I could give zero stars. . . I would! Dr. Gabriel Madu is THE WORST medical “professional” that I have ever encountered in my life. He is very condescending and demeaning. I have had several issues with this medical office including not …
I’m so irrated with these government funded facilities. March to be seen by a dentist and if an emergency come stand outside before 8am and hope to be seen but they only see 2 patients a day what kind of mess is that. The Healthcare in …
Excellent care for medical issues and preventive care. Like the Doctors and staff very knowledgeable and caring. Love Lab and pharmacy on site. My entire family goes to medical associates. Easy to get appointments at last minute. You can …
Very professional staff, beginning with the young man who always greets with a sincere welcoming smile. The receptionist warm greetings and welcome. The technician who took my vitals and history was very pleasant, The PA as well was very …
It’s a very nice place that really care about the patients. As well go the extra mile to make sure you get the medical attention you need. I’m impressed with the service their👍 …
Its an embarrassment to the late Henry Brigham of the operation of this facility. The first guy at the door he is ok thats it ok. Once you walk in the clinic filled reception area you can see there is no care of time, organization people or professionalism. NO THANK YOU
Waited over an hour to be called back for a scheduled appointment. When i walked up to see if i needed to reschedule for the patient the answer was oh they should be coming. Should be…… i waited 5 more minutes before they came. Angry …
This is a popular place so PLEASE keep your appointment and, in fact, come early. They have a no show/last minute cancellation/super late policy where like 2 strikes and you’re out meaning they take away your privilege of prescheduling and …
So today I had set up my sliding scale fee and everything at the Wrens MAP center. Easy enough. But I needed to be set up for a visit for Behavioral Health in Augusta. Couldn’t get anyone on the phone in Behavioral Health and no one has yet …
I could go for days, i have not a lot good to say about this locations service except for the staff seems to be okay. But as far as medical staff, maybe two or three good visits. The others not so good. There was one visit when i first …
I don’t usually complain unless I have to, but I am very upset and I will not be back here. Well, the first visit i had my complete exam and that was all good. The second time I came to the facility, I couldn’t be seen because I was late …
Was told to come in for a walk in at 1:00 for strep throat and was not called back until 3:31. The nurse was sweet but the doctor I seen seemed very distracted and not to sure of what he was talking about. …
Came here for the dentist after setting up my appointment last week, they cancelled my appointment and did not inform me. The communication between the dental office and the doctors office is very poor, I called to ask about a walk in and I …
The wait wasn’t too long here. They take your temperature and ask questions about covid. I personally have had issues with them filling prescriptions. I am generally healthy and don’t like having to go to a dr. Every 6 mos. When I am on …
Was a patient at this facility a couple of years ago. Wasn’t quite satisfied with the time it took to get an appointment and the long wait times. Doctor and staff were always pleasant. Switched primary care providers. Came back to this …
I realize doctors have to deliver bad news the patient doesn’t want to hear sometimes and that’s part of their job. However this “doctor” had very little in the way of bedside manner. My caretaker tried to ask her a question and she …
The doctors/nurses here are great. This review is based solely on reception.
After having printed and brought in some proof of employment for my mother, who is a patient here (the proof of employment is my own because she is living with …
I’m extremely disappointed in this practice and the lack of concern they have for the patient. I moved here from another state, and needed to find a new Primary Care. Unfortunately, the only available medical associate was the nurse …
I needed a new primary care physician because I was new to the area. The doctor was yawning during my whole appointment and seemed disinterested. Guess I didn’t have an interesting enough medical issue. He didn’t refill the prescriptions I …
Dr. Bannister is the worlds greatest. She answered all my questions. Her bed side matters is perfect. If your looking for an PCP. Please make an appointment with Dr. Bannister. I’ve never met some in the medical like her. I’m so glad I’ve made her my Primary care physician.
Great atmosphere! Front desk is very welcoming. I haven’t utilized all the services but the providers i have met were professional and very knowledgeable! They have primary care, women’s health, behavioral health- In-house counseling and …
Why didn’t she sit down and take a little more time to fully understand and explain the difference to me? …
First, Tara woodall is an amazing obgyn however, many in my family see doctors in this practice and there’s been multiple issues with not calling in prescriptions or sending them to the wrong pharmacy and not calling in referrals. They …
Pros: Fantastic staff, place is clean and sanitized, they actively practice social distancing and have hand sanitizing stations in place, they check people’s temperatures when they enter the lobby, one can generally be seen in a relatively …
I have had good experiences with the providers at this office, but trying to speak with someone about results is frustration. They use a call center, so it is almost impossible to get through to anyone at the office. I had to have a test …
The worst run business I have ever had to deal with. Called the administrative office at least 15 times and left messages……..no returned calls.
The doctor was friendly an an the staff in the back was professional. However the front desk ladies seem to be disorganized. They put my address in the system wrong and as a result I had an outstanding bill that I never knew of that was …
Dr Gabriel mado is a jerk. He wouldn’t let me finish a sentence before he started talking over me. I felt he didn’t understand me, he wasn’t even trying to listen to me. He’s a poor excuse for a doctor. The front desk person I talked with …
Called to reschedule one of my appointments and cancel the other. The first receptionist that answered ( a woman ), was extremely rude and had an attitude. It’s only 15 minutes after the clinic opening, why the attitude? This would have …
Had a very unpleasant billing experience after I received bills over a year after the date of service. I had gone in because I thought I had covid, but my visits were miscoded. I called multiple times asking to speak with someone about the …
The Dr I went to see was horrible. He had a bad attitude. Apparently he didn’t take notes from my last visit. He tried to tell me that he didn’t prescribe my heart meds. I showed him all of my bottles. He was very short with my mother as …
Unexpected medical bill showed up 75 days after service for a covered visit that I already payed my copay’s on. Doctor madu is anything but friendly and overall came off as incompetent and unqualified. It took a 15 minute argument with him …
This has been a blessing for me since i lost my job and insurance of 20yrs. Everyone has been nothing but helpful and friendly. If it wasn’t for this place who knows how i would’ve gotten my blood pressure medication. Shout out to the staff and my favorite Dr.Troy you have to love him. ❤
They never saw me, I was just waiting smh. Hate this place sometimes lol. It’s affordable… …
Ty is always so sweet when I come in. She has a great personality
Clean and well run. They provide quality health care and meds at a fair price.
Horrible service, waited 2 hours to be seen and still did not get serviced. Medical staff is rude, definitely don’t come here if you are an expectant mother.
Attention expecting mom’s please do not go to this place. Dr. Lisa Jackson is a JOKE. My appointment has been canceled not only once but twice. On my first appointment they wanted proof of pregnancy and dismissed. Oh, I almost forgot they …
no way to call and make an appointment. you press 1 for an appointment and it doesn’t even ring and just says to leave a message. then you never hear back.
It takes a long time to get an appointment in. I called for an appointment and the earliest was a month out.
If I could give zero stars. . . I would! Dr. Gabriel Madu is THE WORST medical “professional” that I have ever encountered in my life. He is very condescending and demeaning. I have had several issues with this medical office including not …
I’m so irrated with these government funded facilities. March to be seen by a dentist and if an emergency come stand outside before 8am and hope to be seen but they only see 2 patients a day what kind of mess is that. The Healthcare in …
Excellent care for medical issues and preventive care. Like the Doctors and staff very knowledgeable and caring. Love Lab and pharmacy on site. My entire family goes to medical associates. Easy to get appointments at last minute. You can …
Very professional staff, beginning with the young man who always greets with a sincere welcoming smile. The receptionist warm greetings and welcome. The technician who took my vitals and history was very pleasant, The PA as well was very …